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A FORUM ON CORPORATE VALUES A FORUM ON CORPORATE VALUES * STORIES * ABOUT * SPONSORSHIPS * CONTACT * FAQ * CONFERENCES * Loading... * * * * search Live Conference LIVE 2023: BOSTON Tuesday, September 12, 2023 8:30AM ET - 5:40PM ET Register Now TOPIC REDISCOVERING COMMUNITY AMID CHANGING CORPORATE VALUES In an environment of constant workplace change, how can employers create a consistent community that builds enduring bonds of trust with workers? Our one-day live conference will bring together leading thinkers and top executives in HR, hybrid work, diversity, benefits, social impact and employee engagement for an up-to-the-minute conversation on topics such as creating equity in a hybrid workplace, balancing productivity with well-being, offering better career paths, developing diversity in leadership, and supporting working parents. From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 4 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session. -------------------------------------------------------------------------------- SPEAKERS ZEYNEP TON MIT Sloan School of Management Professor and author, “The Case for Good Jobs” PAUL FRANCISCO State Street Corp. Senior Vice President- Chief Diversity Officer CHRISTINE KINAHAN Welch's Chief People Officer ADI IGNATIUS Harvard Business Review Editor in Chief MARISSA VARGAS Liberty Mutual Insurance VP, Diversity, Equity & Inclusion (DEI) Global Strategy SHAWNA OLIVER Manulife Financial Corp. AVP, Head of Global Benefits & Wellness ALEXIS VON KUNES NEWTON Wayfair Inc. Head of Global Talent Development & Performance JODI ENGGASSER Cushman & Wakefield. Head of Technology, C&W Services - Technology & Data Solutions SHAHINA ISLAM Zensar Vice President, Human Resources CALLUM BORCHERS The Wall Street Journal Columnist AMINA LOBBAN Takeda Head of Culture, Engagement & HR Business Excellence, GMSGQ JESS MARBLE Care for Business Director JACQUELINE FEARER Iron Mountain Head of Culture and Engagement Communications DELORES EDWARDS GBH Executive Producer of Basic Black DAVE FINEMAN PTC, Inc Global Leader, Workforce Planning, People Analytics and Process Enablement JANELLE NANOS The Boston Globe Business Reporter PARIS ALSTON GBH Co-Host, Morning Edition DAN FIGURSKI KinderCare President, KinderCare for Employers JEFF MAGGIONCALDA Coursera Chief Executive Officer JAMIE ADASI Greenhouse Director of Diversity, Equity & Inclusion SAVINA PEREZ Hone Co-founder and Chief Evangelist MATTHEW CONFER Abilitie VP of Strategy DEBORAH MERKIN CEO and Founder GiftCard Partners CAITLIN NOBES Achievers AWI Lead Analyst BRIT BARTOLINI Blueboard Senior Enterprise Account Executive JASON CERRATO Eightfold Sr. Director, Product Marketing MATT STONE Attuned Senior Solutions Consultant KATHY PEARCE LifeLabs Learning Leadership Trainer & Facilitator MITA MALLICK Carta Head of Inclusion, Equity and Impact ALEX KHURGIN Hone Principal Learning Experience Designer AMY VAN AARLE EF Education First Executive Vice President, Marketing & Communications KRISTOPHER GUNTHER Axomo Sales Executive ALEXANDRA POWELL Reward Gateway Director of Client Cultural Insights ROSS O’NEILL Workvivo Head of Customer Experience, US BARBARA BOORAS Workvivo Customer Community Manager ZEYNEP TON MIT Sloan School of Management Zeynep Ton is a Professor of the Practice at the MIT Sloan School of Management and author of the new book, “The Case for Good Jobs: How Great Companies Bring Dignity, Pay, and Meaning to Everyone's Work,” from Harvard Business Review Press. Zeynep's research focuses on how organizations can design and manage their operations in a way that satisfies employees, customers, and investors simultaneously. Her work has been published in a variety of journals, including Organization Science, Production and Operations Management, and the Harvard Business Review. In 2014, Zeynep published her findings in a book, The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits. The book draws on 15 years of research to show that the key to offering good jobs to employees, great service to customers, and superior returns to investors is combining investment in employees with specific operational choices that increase employees’ productivity, contribution, and motivation. After her book was released, company exeutives started reaching out to Zeynep to understand how to implement the Good Jobs Strategy in their organizations, or to describe how they were already adopting the strategy. Zeynep cofounded the nonprofit Good Jobs Institute to help them transform through assessments, workshops, and longer term partnerships. Prior to MIT Sloan, Zeynep spent seven years at Harvard Business School. She has received several awards for teaching excellence both at HBS and MIT Sloan. Zeynep lives in Cambridge, Massachusetts with her husband and four children. A native of Turkey, she first came to the US on a volleyball scholarship from the Pennsylvania State University. She received her BS in industrial and manufacturing engineering there and her DBA from the Harvard Business School. PAUL FRANCISCO State Street Corp. Paul Francisco is senior vice president and chief diversity officer for State Street Corp., the Boston-based financial-services company. He leads the company’s strategies in diversity, equity, and inclusion (DEI), as well as workforce development. Prior to joining State Street, he was the co-founder of Foster & Francisco, a diversity consulting and executive-search firm, and held leadership positions in staffing and recruiting at Bank of America and Gillette. A native of Honduras, he attended Boston University on a football scholarship, playing tight end, and majored in political science. After graduation, he signed as a free agent with the Miami Dolphins of the NFL and also played for the New England Patriots and Baltimore Ravens before joining Amica Mutual Insurance Co. as a recruitment manager. CHRISTINE KINAHAN Welch's Christine Kinahan is the Chief People Officer at Welch's. ADI IGNATIUS Harvard Business Review Adi Ignatius is Editor in Chief of the Harvard Business Review Group, where he oversees the editorial activities of HBR, hbr.org, and HBR’s book-publishing unit. Prior to joining HBR in 2009, Mr. Ignatius was the No. 2 editor at TIME. He is the editor of two books: President Obama: The Path to the White House and Prisoner of the State: The Secret Diaries of Premier Zhao Ziyang. Both made the New York Times Bestseller List. Mr. Ignatius lived and worked for nearly 20 years overseas. He was Editor of Time’s Asian edition and earlier served as Beijing Bureau Chief and Moscow Bureau Chief for the Wall Street Journal. MARISSA VARGAS Liberty Mutual Insurance Marissa Vargas is VP, Diversity, Equity & Inclusion (DEI) Global Strategy, Planning, Operations and Messaging at Liberty Mutual Insurance, a Fortune 500 company. Marissa and her team are responsible for supporting and developing the DEI enterprise strategy, plans as well as leading DEI messaging and team operations. Through DEI practices and principles, she helps leaders connect more in-depth with their teams so they can achieve their business outcomes. Her dedication to the DEI mission in the workplace stems from her early commitment to promoting business leadership in the Hispanic/Latinx community. SHAWNA OLIVER Manulife Financial Corp. Shawna M. Oliver is AVP and head of global benefits & wellness for Manulife Financial Corp. Oliver prides herself in challenging the status quo and has spent 23 years in the health care and benefits industry doing just that. Over this time, she has worked with key stakeholders spanning the ecosystem–as an underwriter, a consultant, within health technology, in operations, and currently at Manulife overseeing global benefits & wellness. Her breadth of experience uniquely positions her to push for evolution with confidence. Dr. Oliver holds her DBA from Drexel, an MBA from the University of Oregon, a BA from the University of Hartford, and a BS from Purdue. Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. With global headquarters in Toronto, Canada, the company provides financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the U.S. ALEXIS VON KUNES NEWTON Wayfair Inc. Alexis is Head of Global Talent Development & Performance at Wayfair, where she oversees orientation & onboarding, continuous learning, leadership development, performance management, and talent planning for Wayfair's corporate employee base across North America, Europe, and Asia. Prior to Wayfair, Alexis worked as an executive search consultant for Witt/Kieffer, specializing in higher education leadership searches. Earlier, Alexis worked as a human capital consultant at Deloitte where she supported clients in change management, org design, and strategic planning efforts. Alexis earned her EdM from the Harvard Graduate School of Education and her BA from Johns Hopkins University. She lives with her husband and their dog in Boston's South End. JODI ENGGASSER Cushman & Wakefield. Jodi is a technology executive with over 20 years of experience leading operational, process and digital transformation for multi-national, complex organizations. Today, Jodi serves as the Head of Technology for C&W Services, a 15k employee, $1.5b real estate services organization. C&W Services goal is to build clear, attainable career paths and provide opportunities for growth so that our employees develop up through the organization to take on leadership positions. 85% of C&W Services employees are front line workers in the building maintenance and janitorial spaces, therefore much of our work is focused on how to leverage technology to engage and empower these colleagues, who can often feel disenfranchised and left behind. Jodi is a sister, wife & mom to three boys. She is passionate about DE&I and mental health awareness. She is a proud Ally-in-Training and is determined to help create a safe and healthy world for her transgender niece to thrive. SHAHINA ISLAM Zensar Shahina Islam is the Vice President Human Resources at Zensar. CALLUM BORCHERS The Wall Street Journal Callum Borchers writes a weekly, reported column for the Wall Street Journal about people’s careers and work lives. Previously, he was a correspondent at public radio station WBUR, where he covered business and politics and often hosted NPR’s national midday show, “Here & Now.” Callum also has been a staff writer at the Washington Post and Boston Globe. He is an adjunct professor of journalism at Northeastern University, where he earned a master’s degree. He and his wife have four children and are foster parents. Before kids devoured his non-work time, Callum once qualified for the U.S. national pararowing team for athletes with physical disabilities. AMINA LOBBAN Takeda Amina Lobban is Head of Culture, Engagement & HR Business Excellence, Global Manufacturing, Supply & Quality at Takeda. She joined Takeda through Shire, and in her 16 years at the company her career has steadily progressed from Engineering, Business Operations, Integration, and Program Management roles in Process Development and Global Manufacturing, Supply & Quality. She joined HR in 2021, further expanding her experience across the business. Amina began her professional career in her home country of Trinidad & Tobago as a Petroleum Engineer at the Ministry of Energy, where she worked with multinational energy companies operating in the region. Her transitions across industries and functions have brought her increasing experience leading global teams and working with colleagues internationally. Amina has demonstrated her passion and commitment to gender parity through her volunteer work internally at Takeda as Global Co-Lead of their Gender Parity Network ERG, and externally with the Healthcare Businesswomen’s Association (HBA) and The Boston Club. She has previously held local and regional roles with HBA New England, now Chairs HBA’s Global Ambassador program, overseeing leadership development programs at over 50 corporate partner locations worldwide, and is co-chair of The Boston Club’s Healthcare and Life Sciences Affinity Group. Amina was honored to be named a 2022 HBA Rising Star at Takeda in recognition of her leadership and impact. Amina lives in Bedford, MA with her husband and two young children. JESS MARBLE Care for Business Jess serves as a partner to the most innovative employers in the world, working to create equitable and accessible opportunities for their employees to find care. JACQUELINE FEARER Iron Mountain Jacqueline Fearer is the Head of Culture and Engagement Communications at Iron Mountain. DELORES EDWARDS GBH Delores Edwards is the Executive Producer of Basic Black at GBH. DAVE FINEMAN PTC, Inc Dave is the Global Leader of People Analytics and Workforce Planning at PTC, Inc. Dave uses Planning, Analytics and Future of Work concepts to improve the workforce experience and influence talent programs across all stages of the employee lifecycle. He couples his talent expertise with strategic planning, business transformation, technology implementation and change management to achieve results and enhance shareholder value. Dave joined the Columbia School of Professional Studies Human Capital Management program as an Adjunct Lecturer in the Winter of 2022. His current focus is teaching Master’s level students about Strategic Workforce Planning. Prior to joining PTC, Dave led Deloitte Consulting’s Workforce Transformation People Analytics and Workforce Planning Program. At Deloitte, he designed, developed and implemented solutions that built capability, deployed technologies and advanced data-driven Workforce Planning, People Analytics and Future of Work programs within client organizations. Prior to joining Deloitte, Dave led the development and implementation of programs in support of global strategic, human capital and transformation objectives at State Street Corporation and directed cross-functional teams through large scale organizational and HR change at Fidelity Investments. In addition, Dave led the development of digital revenue and operating models at Mothernature.com and led clients through large-scale business process reengineering programs at CSC Index. Throughout his career, he has focused on implementing effective and efficient operating models while leveraging innovative technologies and approaches to achieve strategic, talent and financial objectives. Dave received a Master of Business Administration from the Amos Tuck School at Dartmouth College and a Bachelor of Arts in Economics and Sociology from Clark University. JANELLE NANOS The Boston Globe Janelle is a business reporter at the Boston Globe, covering retail, restaurants, and consumer culture. She is also the host of the Bold Types interview series with the city's business leaders. She thrives on diving deep into the ideas, people, and trends that drive Boston’s economy. She has previously worked at Boston Magazine, National Geographic Traveler, and New York Magazine, and she currently teaches a class in magazine writing at Boston College. Her work has appeared in The New York Times, The Washington Post, The Wall Street Journal, among other publications. She was a Senior Fellow at the Schuster Institute for Investigative Journalism. PARIS ALSTON GBH Paris Alston is co-host of Morning Edition and The Wake Up podcast at GBH News. She previously was a host of the NPR podcast “Consider This,” produced in conjunction with GBH and WBUR. Paris also served as the host of GBH’s digital series Keep it Social about social media trends targeted at millennial and Gen Z audiences. Prior to that, she broke into the industry as an intern at UNC-TV in North Carolina and NBC10-Philadelphia. She has also told stories from Southeast Asia, Morocco, Panama and Brazil. A North Carolina native, Paris is a graduate of the University of North Carolina at Chapel Hill, where she studied media and journalism and global studies. She is currently pursuing a social impact MBA at Boston University. She is a member of the Boston and National Associations of Black Journalists and has worked extensively with print, digital, video, audio and social media. DAN FIGURSKI KinderCare Dan brings 20 years of experience in sales, marketing, and business management to his role at KinderCare Learning Companies. In his time with KinderCare, his leadership has accelerated the growth of Champions, our Before and After School brand, allowing our best-in-class programming to serve more children and families with our brand of authentic engagement. Most recently, his role has extended to include KinderCare at Work, where he is looking forward to continuing to extend the same leadership mindset. Prior to joining KinderCare, Dan worked in the K-12 educational software segment, where he helped create and lead the acceptance and growth of digital subscriptions for both schools and publishers. As a father of four, Dan is passionate about helping children learn. JEFF MAGGIONCALDA Coursera Jeff Maggioncalda joined Coursera as CEO in June 2017 and since then helped the company grow to over 100 million learners and 7,000+ institutions, served by high-quality learning content from 300+ of the world’s top universities and industry educators. He previously served for 18 years as the founding CEO at Financial Engines Inc, a company co-founded by economist and Nobel Prize winner William Sharpe. Financial Engines grew rapidly under Jeff's leadership, providing high-quality online investment advice that has helped millions of people save and prepare for retirement. Jeff has also worked as a consultant at McKinsey & Company and Cornerstone Research, and serves as a director of SVB Financial Group. He holds an M.B.A. from the Stanford Graduate School of Business and a Bachelor's degree in Economics and English from Stanford University. In his free time, Jeff is a lifelong learner and proud dad, and enjoys studying music theory and spending time with his wife and three daughters. JAMIE ADASI Greenhouse Jamie Adasi (pronouns: she, her, hers) is Greenhouse Software’s Head of Inclusion, Diversity, Equity, and Allyship (IDEA). Jamie’s focused on advancing an international multi-year IDEA strategy as well as building a people-first IDEA program that positively influences people across various industries worldwide. As a first-generation Queer Nigerian-American, Jamie began her self-reflective DE&IB/social justice journey as a high school and college student educating peers, staff, and faculty about diversity and social justice issues affecting the world. With over 14 years of experience, Jamie helps leaders and teams reach their highest potential by bringing people together across multiple and intersecting experiences. Jamie is also an advocate for using well-being practices, data, and technology to create a systems-thinking and human-centered approach to everyday IDEA/DE&I issues. Prior to Greenhouse, Jamie held various diversity and recruiting leadership positions across higher education, nonprofits, SaaS, and behavioral health. Jamie holds an M.A. in Spiritual Psychology from the University of Santa Monica, an M.Ed. in Counseling and Personnel Services from the University of Maryland, College Park, and a B.A. in Psychology and a Minor in Spanish Language & Cultures from the University of Maryland, College Park. SAVINA PEREZ Hone Savina Perez is the Co-founder and Chief Evangelist at Hone, the all-in-one talent development platform for modern teams delivering live learning at scale to enable behavior change, human connection, and continuous development. Prior to founding Hone, Savina led growth and marketing at several venture-backed B2B tech companies based in New York City and San Francisco including Curalate, Incapsula, and Smartling, and has deep expertise in all aspects of B2B growth, sales and marketing. Most recently, Savina was VP of Marketing at CultureIQ (acq: ParkerGale Capital), a culture management platform for the enterprise market. Savina is passionate about amplifying the impact of the world’s next generation of leaders, DEIB initiatives, and supporting her team and customer base to bring it all together. MATTHEW CONFER Abilitie Matthew Confer is the Vice President of Strategy at Abilitie, a Leadership Development company based in Austin, Texas that provides immersive business simulations to a global client base that includes over 50 members of the Fortune 500. In the past three years alone, Abilitie’s leadership programs have been delivered to over 65,000 corporate professionals in more than 30 countries around the world Matthew has spoken on the topic of decision making at the TEDx Conference with a talk entitled "Before You Decide." Matthew also hosts the Learn To Lead Podcast where he speaks with authors, professors, creatives, and business leaders about their leadership journey and how they are working to develop the leaders of tomorrow. DEBORAH MERKIN CEO and Founder Deborah Merkin, CEO and Founder of GiftCard Partners™, Inc. and Engage2Reward™, LLC, has led the expansion of GiftCard Partners for almost 20 years. GiftCard Partners empowers businesses to drive employee engagement, reward, and incentive programs seamlessly through the Engage2Reward™ gift card ordering platform. Throughout the last decade, GiftCard Partners has been recognized on both the local (Boston - 5x award winner) and national (9x award winner) level as a Best and Brightest Company to Work For, and is a certified women-owned business (WBENC, WOSB). Deborah and her team specialize in customizing gift card programs to meet each client's unique needs by providing comprehensive gift card program management services to retailers and merchants. Her expertise in building and managing profitable gift card programs by integrating with the merchants and operations allows clients to focus on their core business while maximizing the benefits of a thriving gift card program. Prior to founding GiftCard Partners, Deborah was an established marketing leader in the tech, finance, and retail industries. Throughout her career she focused on identifying revenue-generating B2B channel strategies, forging strategic partnerships, and driving marketing innovation. With over 20 years of C-Level experience in the payments industry, Deborah is a passionate leader committed to delivering proven results for employees, partners, and customers. Deborah holds a Bachelor of Arts from the University of Massachusetts Amherst and a Masters of Business Administration from Babson College. CAITLIN NOBES Achievers Caitlin started her career in journalism and is still passionate about bringing the right information to the right people at the right time. As content manager and data analyst, Caitlin oversees Achievers Workforce Institute’s primary research program, investigating the latest workforce trends to bring actionable best practices to HR and business leaders. Caitlin has a BA in Psychology and a post-graduate diploma in journalism and has spent the last decade of her career specializing in HR content and data. She grew up in New Zealand but has lived in Toronto since 2011. BRIT BARTOLINI Blueboard Brit Bartolini is a Senior Enterprise Account Executive at Blueboard with a passion for cultural transformation. Her background in HR and Operations has informed her leadership of culture trainings on employee experience and how it impacts company performance for 10+ years. Blueboard has been an environment for her to foster passions, grow natural skill sets, and get comfortable with expanding her knowledge on the ever-changing landscape of humans in the workplace. When she is not transferring her enthusiasm for experiential rewards to clients, you can find Brit living out Blueboard’s mission of "challenging your comfort zone" through scuba diving, backpacking through new countries, or perfecting her woodworking on various pieces of furniture. JASON CERRATO Eightfold Jason Cerrato is the Sr. Director, Product Marketing for Eightfold, focused on our comprehensive Talent Intelligence Platform & App Marketplace. Prior to Eightfold, he was with Gartner as a Senior Research Director, focusing on HR technology and transformation. In 2021, HR Executive recognized Jason as one of HR Tech’s Top 100 Industry Influencers, and he currently serves as a member of HR.com’s Future of Talent Acquisition Research Advisory Board. With extensive experience in talent acquisition, Jason spent more than a decade with United Technologies Corporation (now Raytheon Technologies), where he was the Senior Director of Talent Acquisition, serving as the workstream owner for recruiting and onboarding for an enterprise-wide global HR transformation initiative. Jason is co-host of The New Talent Code podcast, which provides insights and open discussion with industry leaders on all things talent and HR tech. MATT STONE Attuned Matt Stone is business leader and irrepressible optimist who believes that in business and life, we all either win together or we all lose together. As Senior Solutions Consultant for Attuned, Matt enjoys helping businesses make work more meaningful for their most important asset – their people. His passion for supporting human-centered leaders was ignited from the privilege of a ten-year mentorship by a renowned MIT organizational psychologist. Through that relationship, Matt deepened his understanding of both the art and science of human behavior – the drivers that motivate people to accelerate toward their potential and create the conditions for high trust, exceptional performance, and personal fulfillment. Matt also draws on broad experience over twenty-five years as a business development professional, entrepreneur, and former practicing attorney. He brings a global perspective to all of his engagements, having spent over fifteen years of his life living in Europe and Asia. Matt has been a speaker and facilitator on leadership and communication at various events and conferences including the Organization Development Network Conference in the U.S. He has also provided executive facilitation and consulting services in Europe and Asia. Matt earned his B.A. in History from the Clark Honors College at the University of Oregon, and his Juris Doctor degree from the William S. Richardson School of Law, University of Hawaii. He is also a Results Trained Coach (NeuroLeadership Institute), trained in learning design, and is a certified mediator. Matt and his wife currently live in the New York City area. KATHY PEARCE LifeLabs Learning Kathy has a Master of Arts in Teaching and has spent most of her career designing and delivering professional development for educators, building and leading teams charged with organizational change initiatives, and coaching leadership skills. She has expertise in instructional design and facilitation, and has also worked as a journalist and librarian. MITA MALLICK Carta Mita Mallick is the Head of Inclusion, Equity and Impact at Carta. ALEX KHURGIN Hone Alex Khurgin is the Principal Learning Experience Designer at Hone. Prior to Hone, he founded The Action Company, a team of creatives, scientists, and technologists who study how best to help people succeed in the workplace and the marketplace. Alex also developed adaptive learning at leading ed-tech company Knewton and spent 7 years developing and evangelizing Grovo's approach to microlearning. Alex is among the industry's most passionate proponents of innovative enterprise learning and has presented his insights at conferences such as Techweek, DevLearn, ATD, CLO Innovators and more. Alex graduated with a BA in Philosophy from Amherst College and lives in New York City. AMY VAN AARLE EF Education First Amy Van Aarle has over 20 years of experience as a brand strategy leader, working within agencies, start-ups, and established companies like EF Education First, where she is currently the Executive Vice President of Marketing & Communications. For over ten years, Amy has held several brand strategy, culture building, and marketing leadership roles within the EF family of companies and Hult International Business School. She now serves on the central executive leadership team at EF's North American Headquarters. As an advisor to EF's CEO, Amy is responsible for growing awareness of EF's purpose-driven employment brand and guiding strategy across communications and marketing. Amy is also the executive sponsor responsible for EF's diversity, equity, inclusion, and belonging (DEIB) initiatives and helped establish the company's global sustainability and community impact programs. Before EF, Amy worked in leadership roles in start-ups and agencies, building brands from the bottom up and guiding established brands in reaching new markets. Amy is a Sarah Lawrence College graduate and lives with her family in Cambridge, MA. KRISTOPHER GUNTHER Axomo Kristopher is a dynamic Sales Executive at AXOMO, The Swag Store! With an unwavering commitment to client success, he specializes in providing innovative solutions for companies employee retention, rewards/recognition, work anniversaries, birthdays, trade shows, events, rebrand, and uniforms. Swag is his weapon of choice to elevate brands and create lasting impressions. While Kristopher didn't get an official diploma at a prestigious university, he worked for a German pharmaceutical company, he owned/operated restaurants, owned/operated a high end float spa, and loves everything business and people related. When he isn't Swag-ing, he loves spending time with his family, writing guided meditations, hiking, motorcycling, building his dream home, and eating. He lives with his wife, 8 children, and 2 grandchildren, 1 dog, 1 horse in Hobble Creek Canyon, Utah ALEXANDRA POWELL Reward Gateway Alex is a highly experienced employee engagement consultant, trainer and speaker. For over 15 years she has helped HR and business leaders implement strategies that drive true culture change. Her wealth of knowledge comes from coaching and training thousands of managers from a wide range of industries across the globe. Alex focuses on providing organizations with proven practices that drive results for varied leadership styles and the multiple generations in the modern workforce. Her presentation will leave you motivated and better equipped to lead your organization on a path to a more engaged workforce, making the world a better place to work. ROSS O’NEILL Workvivo Ross O’Neill is Head of Customer Experience in the US at Workvivo, the employee experience platform designed to keep people informed, engaged and connected no matter where they work. Based in Boston, Ross works with enterprise customers across industries to help them boost employee engagement and experience. Before Workvivo, Ross was a project manager, leading IT projects at Fidelity Investments, American Tower and athenahealth. BARBARA BOORAS Workvivo Barbara Booras is a Customer Community Manager at Workvivo, the #1 G2 Rated Employee App Globally. Specializing in Expert Services within Customer Experience, Barbara collaborates with key strategic customers with a global audience on optimizing their Workvivo experience. She spent 6+ years in New York City leading internal communications and transforming company culture at DIVINA in her role as the first Culture & Community Manager. Barbara is a self-described workplace culture nerd, obsessed with elevating the employee experience. Now based in Boston, Barbara enjoys freelance food writing, boxing, distance running, and world travel. Barbara is a 4x marathoner currently working on completing the Abbott World Marathon Majors. Barbara has an educational background in hospitality and tourism and approaches EX with a high-touch, hospitality mindset. PARTNERS -------------------------------------------------------------------------------- SCHEDULE 08:30 AM - 09:30 AM LANDING BREAKFAST, HOSTED BY GREENHOUSE 09:30 AM - 09:35 AM MAIN FORUM OPENING REMARKS 09:35 AM - 09:40 AM MAIN FORUM OPENING SESSION INTRODUCTION Speaker: Jess Marble, Director, Care for Business 09:40 AM - 10:00 AM MAIN FORUM HOW AN ICONIC BRAND CULTIVATES ITS WORKPLACE CULTURE FOR MODERN TIMES A 154-year-old company, Welch’s, stays fresh by promoting a strong sense of purpose among its many stakeholders, from family farmers to office workers to customers. What lessons does this legendary cooperative offer about worker engagement, flexible work, and a sense of belonging? Speaker: Christine Kinahan, Chief People Officer, Welch’s Moderator: Callum Borchers, Workplace Columnist, the Wall Street Journal 10:00 AM - 10:25 AM MAIN FORUM CHIEF LEARNING OFFICERS: HEROES OF THE AI ECONOMY, HELPING COMPANIES RETHINK AND ADAPT (THOUGHT LEADERSHIP SPOTLIGHT) In an age of relentless disruption, digital transformation and reskilling must go hand in hand. Chief learning officers (CLOs) will play a vital role in helping companies navigate emerging challenges. The rise of Generative AI and its impact on every industry has created an unprecedented need for structured and intentional learning pathways that support organizational agility and career advancement. Online learning can enable CLOs to build agile talent strategies that focus on critical digital and human skills necessary to drive long-term advantage. Speaker: Jeff Maggioncalda, CEO & Co-Founder, Coursera 10:25 AM - 11:10 AM MAIN FORUM LEADING WITH PURPOSE AND INCLUSION TO REFLECT THE NEXT GENERATION’S VALUES (PANEL) Many employees today, particularly younger workers, care about mission as well as money. That means employers need to demonstrate that they’re concerned about the social benefits of what they do in respect to all their stakeholders, including employees, their families, community members, and business partners. What are the building blocks for corporate culture that’s both purposeful and inclusive? How can companies foster a dialogue on these values that respects views from the bottom to the top of the hierarchy? And how can companies best communicate these values to attract talent? Panelists: Paul Francisco, Senior VP, Chief Diversity Officer, State Street Corp. Marissa Vargas, VP, Diversity, Equity & Inclusion Strategy, Planning, Operations and Measurement, Liberty Mutual David Fineman, Global Leader, Workforce Planning, People Analytics and Process Enablement, PTC Dan Figurski, President, KinderCare for Employers Amy Van Aarle, Executive VP, Marketing & Communications, EF Education First Moderator: Delores Edwards, Executive Producer, Basic Black, GBH News 11:10 AM - 11:35 AM MAIN FORUM INCLUSIVE FROM THE START: HOW GREAT HIRING BUILDS CULTURES OF BELONGING (THOUGHT LEADERSHIP SPOTLIGHT) Hiring is the first touchpoint for creating a company culture with strong, inclusive teams that center belonging and allow people to come to work and do amazing things. In this discussion with DEIB leaders at Carta and Greenhouse, you’ll learn the value of diverse hiring panels, how empowering employee resource groups (ERGs) and affinity groups to create community and ignite change can strengthen your retention, as well as what it means to authentically represent your employer brand. Speakers: Jamie Adasi, Head of Inclusion, Diversity, Equity and Allyship (IDEA), Greenhouse Mita Mallick, Head of Inclusion, Equity and Impact, Carta 11:35 AM - 11:55 AM LANDING COFFEE BREAK 11:55 AM - 12:40 PM ROOM A LEADING CHANGE: BRAIN-FRIENDLY CHANGE MANAGEMENT STRATEGIES (WORKSHOP) Change is now the norm. We’re living in an era where an organization’s capacity to change quickly and effectively is pivotal to its survival. The challenge? Our brains resist change and crave certainty. LifeLabs Learning is here to help! In this mini-workshop, you will learn science-backed strategies to help companies and employees adapt, accept, and commit to change. You’ll leave with the key skills to lead and reinforce change initiatives, tips to message change well, and a strategic change checklist you can use in any situation. Speaker: Kathy Pearce, Leadership Trainer & Facilitator, LifeLabs Learning 11:55 AM - 12:40 PM ROOM B THE SIGNIFICANCE OF THE FIVE PILLARS OF BELONGING (WORKSHOP) Research shows that for organizations looking to improve the employee experience, creating conditions for belonging have an immediate and lasting effect. Employees who feel a sense of belonging are more engaged and have higher job satisfaction, better mental health, and improved productivity. In this interactive session, Achievers will share a tactical, practical perspective on how to ensure that every employee feels Welcomed, Known, Included, Supported, and Connected. Speaker: Caitlin Nobes, AWI Lead Analyst, Achievers 11:55 AM - 12:40 PM ROOM C HOW TO DRIVE LOYALTY AND PERFORMANCE WITH MORE MEANINGFUL RECOGNITION (WORKSHOP) The right kind of employee recognition is proven to increase engagement, motivation, and performance—all of which are critical in a tight economy and labor market. The problem? Most organizations are getting recognition wrong, investing dollars only to be disappointed by a lack of return. In this workshop, we’re going to give you the tools to do recognition better. Based on our work with hundreds of organizations across industries and our unique experiences-based approach, we’ll walk through a step-by-step framework you can steal to drive real loyalty and performance results from your recognition efforts. Speaker: Brit Bartolini, Senior Enterprise Account Executive, Blueboard 12:40 PM - 01:30 PM LANDING LUNCH 01:30 PM - 02:15 PM ROOM A HOW TO USE GAMIFICATION TO BOOST EMPLOYEE ENGAGEMENT (WORKSHOP) In this interactive workshop, we’ll explore how employee experience (EX) and HR leaders can leverage gamification to increase employee engagement within their organizations. In an age of information overload, burnout and noise, it’s crucial for leaders to be creative and break through the noise to get important messaging across. We will share best practices on why we are seeing a rise of gamification in the workplace, the value of engaging employees in this way, and some examples of organizations that are nailing it. We’ll then workshop ideas together and share experiences. Attendees will walk away from this workshop with tangible content, campaigns, and other ideas for initiatives to truly engage employees. Speakers: Ross O'Neill, Head of Customer Experience, U.S., Workvivo Barbara Booras, Customer Community Manager, Workvivo 01:30 PM - 02:15 PM ROOM B WORKPLACE WELL-BEING REVOLUTION: BUILDING A SUSTAINABLE STRATEGY (WORKSHOP) Establishing the foundation of a well-being strategy is one of the more important things people leaders can do for their modern workforce. And maintaining momentum throughout the year is what truly makes a difference in everyone’s life. Learn the four tenets of workplace well-being, how to reframe your benefits to be more accessible, and how to take care of the full employee. We’s explore the vital role managers and champions play in modeling the desired culture. Join the revolution, and how to build a comprehensive well-being program, full of creative ideas and designed to be efficient and effective. Alexandra Powell, Director of Client Cultural Insights, Reward Gateway 01:30 PM - 02:15 PM ROOM C RESKILLING AT SCALE: SECRETS OF TRAINING REMOTE AND HYBRID TEAMS (WORKSHOP) How do you take what works in person and apply that to a distributed team? How do you keep people engaged? Or know whether your training is effective? We’re sharing the lessons we’ve learned from years pioneering live, online training at Hone. Over the past few years, we’ve learned a lot about what to do and especially what not to do when rolling out a hybrid training program across distributed teams. In this interactive workshop, we’ll cover mistakes you will want to avoid when training your distributed team, secrets behind creating an engaging remote or hybrid training experience, and how to measure the effectiveness of your program. Speakers: Alex Khurgin, Principal Learning Experience Designer, Hone Savina Perez, Co-Founder and Chief Evangelist, Hone 02:25 PM - 02:30 PM MAIN FORUM SESSION INTRODUCTION Speaker: Kristopher Gunther, Sales Executive, Axomo 02:30 PM - 03:10 PM MAIN FORUM BUILDING UPON WORKPLACE CULTURE THROUGH RECOGNITION AND ENGAGEMENT (PANEL) When employees feel recognized and engaged, a workplace culture that supports productivity, loyalty, and overall organizational success is built. How can leaders effectively implement programs that go beyond financial incentives to ensure employees feel valued and appreciated? What are some innovative approaches to boost employee engagement, especially in remote or hybrid work environments, and how can leaders measure the effectiveness of these initiatives? Panelists: Jacqueline Fearer, Head of Global Culture & Engagement Communications, Iron Mountain Alexis von Kunes Newton, Head of Global Talent Development & Performance, Wayfair Amina Lobban, Head of HR business Excellence Global Manufacturing, Supply & Quality, Takeda Matt Stone, Senior Solutions Consultant, Attuned Deborah Merkin, CEO and Founder, GiftCard Partners Moderator: Paris Alston, Co-Host, Morning Edition, GBH News 03:10 PM - 03:35 PM MAIN FORUM THE FUTURE OF WORK IS HERE: NEW WORKSPACES AND NEW WORKFLOWS (THOUGHT LEADERSHIP SPOTLIGHT) Profound transformations are unfolding in the realm of work, centered around where we work and how we work. We will discuss how organizations are embracing new methods of collaboration and delve into the cutting-edge technologies driving innovation around how work is done in the modern workplace. This talk will equip professionals with the insights and strategies needed to thrive in this evolving landscape. Speaker: Matt Confer, VP, Strategy, Abilitie 03:35 PM - 03:55 PM LANDING COFFEE BREAK 03:55 PM - 04:40 PM MAIN FORUM THE EQUITABLE EMPLOYEE EXPERIENCE: HOW TOTAL REWARDS AND CAREER DEVELOPMENT GO HAND IN HAND (PANEL) Workers have spoken up about the new and improved benefits that would help them manage their diverse lives and advance their careers. They want more offerings in health and wellness and family care support, which can help them pursue career growth and internal mobility. How can companies offer menus of benefits and opportunities, to avoid the old, one-size-fits-all approach? How have employers responded to these expectations, while keeping costs under control? How can managers be trained to be responsive to these parallel employee needs and aspirations? Panelists: Shawna Oliver, AVP, Head of Global Benefits & Wellness, Manulife Jodi Enggasser, Head of Technology, C&W Services, Technology & Data Solutions, Cushman & Wakefield Shahina Islam, VP, HR, Zensar Technologies Jess Marble, Director, Care for Business Jason Cerrato, Senior Director, Product Marketing, Eightfold Moderator: Janelle Nanos, Business Reporter, The Boston Globe 04:40 PM - 05:05 PM MAIN FORUM WHY IMPROVING FRONTLINE JOBS MAY BE YOUR COMPANY’S TICKET TO SUCCESS–OR SURVIVAL (FIRESIDE CHAT) From healthcare facilities to fulfillment centers to retail stores, companies are struggling to keep workers because the jobs they offer are low-paying, stressful, and provide little chance for growth. In her new book, MIT professor Zeynep Ton shows a better way–why good jobs combined with strong operations can make companies more competitive, more resilient, and more likely to attract loyal customers and dedicated employees. Speaker: Zeynep Ton, Professor, MIT Sloan School of Management, and Author, The Case for Good Jobs: How Great Companies Bring Dignity, Pay & Meaning to Everyone’s Work Moderator: Adi Ignatius, Editor in Chief, Harvard Business Review 05:05 PM - 05:10 PM MAIN FORUM CLOSING REMARKS 05:10 PM - 05:40 PM LANDING EVENING RECEPTION -------------------------------------------------------------------------------- VENUE The conference will take place at Artists for Humanity, Boston’s first Platinum LEED-certified facility. * 100 W 2nd St, Boston, MA 02127 * Sep 12 * 8:30AM - 5:40PM -------------------------------------------------------------------------------- RESOURCES * About * Press * Contribute * Join Our Team * Accessibility * Covid-19 Policies UPCOMING CONFERENCES * Live 2023: Boston * September Virtual: Building A Healthy Work Environment * Live 2023: Manhattan * September Virtual: Giving Workers Direction About Career Development * Live 2023: Philadelphia RECENT LIVE CONFERENCES * March: Salt Lake City * February: Seattle * January: Atlanta * February: Houston * * * * When it comes to D&I and CR, we can get so caught up in the day-to-day necessities of leading change… https://ow.ly/yfrn50vq0Sv 26 mins ago 2023 © FROM DAY ONE | PRIVACY