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 1. OfferUp Support
 2. Selling


ABOUT PROMOTE PLUS

Promote Plus is a paid subscription that allows you to endlessly promote your
items at the top of the feed to attract more buyers and help you sell faster.

Jump to a section:

 * Promote Plus benefits
 * Subscribe to Promote Plus
 * Switch out promoted items
 * Change subscription plans
 * Renewals
 * Cancellations
 * Refunds


PROMOTE PLUS BENEFITS


MAKE YOUR ITEM TWICE AS LIKELY TO SELL

Promoted items are twice as likely to sell because they get more exposure at the
top of the feed. More exposure helps attract more potential buyers.


PROMOTE AN ITEM FOR MULTIPLE DAYS

Choose one item to promote at the top of the feed for as many days as you want.
Endlessly promote your item with minimal effort and never worry about a
promotion expiring before you want it to.


TRY PROMOTE PLUS FOR FREE

Sign up today and enjoy a free 3-day trial to see if Promote Plus is right for
you. Cancel at any time, no obligations. Please note, this benefit is only
available to first time users.


SWITCH THE PROMOTION TO OTHER ITEMS

Want to change out the item you’re promoting? No problem. You can switch the
promotion to any of your active items whenever you want.


SAVE 58% ON ANNUAL SUBSCRIPTIONS

Opt for an annual subscription and receive a discounted price to promote your
items for a full year.

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SUBSCRIBE TO PROMOTE PLUS

Promote Plus is available through the OfferUp app as a paid monthly or yearly
subscription. Choose the option that best fits your needs. If you're trying
Promote Plus for the first time, you'll enjoy a 3-day free trial period.

To subscribe to Promote Plus, complete the following steps in the app:

 1. Open the OfferUp app and log in to your account.
 2. Tap My Listings. 
 3. Locate the item listing you want to promote, then tap Sell 2x Faster.
 4. On the Promote page, select Promote Plus, then tap Start 3-Day Free Trial. 
 5. Select a monthly or yearly plan, then tap Start 3-Day Free Trial. Note: If
    you've already used your free trial, the button will say Go Promote Plus
    instead.
 6. On the app store purchase dialog, select your payment method, then tap
    Subscribe.

 
To avoid being charged, you must cancel the Promote Plus service at least 24
hours prior to the end of your free trial period. To learn more, see the
Cancellations section below.


HOW IT WORKS

Your promoted item will appear with a Promoted label in featured spots on
OfferUp, including the home feed, category feed, and in related searches. Your
item will also show a Promoted label in My Listings so you know what item you’re
promoting at all times.

Don’t worry if you don’t see your item at the top of the feed immediately.
Promoted spots are shared between sellers. Items rotate among the featured
positions so all sellers get fair exposure.



Additionally, you may not see your promoted item in your own feed at all since
you’re not paying to promote it to yourself. But potential buyers will see your
item in their feed. To check how many buyers are viewing your item in real-time,
use the Item Performance Dashboard.

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SWITCH OUT PROMOTED ITEMS

You can switch out the item you’re promoting for another item you're selling
whenever you want.

To switch out an item, complete the following steps in the app:

 1. Open the OfferUp app and log in to your account.
 2. Tap My Listings.
 3. Locate the item listing you want to start promoting, then tap Promote.
 4. Tap Use Promote Plus.
 5. On the Swap Promotion pop-up, tap Promote.
    
    

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CHANGE SUBSCRIPTION PLANS

You can change to a monthly or yearly subscription plan at any time. Simply
visit your app store to manage your plan. To learn more, see the app store
instructions for your type of device:

 * App Store (iOS)
 * Google Play (Android)

Just know that if you change your subscription plan, your new plan will not
activate until your current plan reaches the end of its billing period. When
your current plan expires, your new plan will activate and a new billing cycle
will begin.

 
There are no refunds (prorated or otherwise) for changing your plan. All plans
run until the end of their billing period before any changes take effect.

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RENEWALS

Your subscription will automatically renew every month on the same day until you
choose to alter or cancel it. Payment occurs through your app store using the
payment method associated with your Google Play or App Store account. To locate
your renewal date, visit your app store account.

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CANCELLATIONS


CANCEL YOUR 3-DAY FREE TRIAL

To avoid being charged for a subscription, you must cancel the service at least
24 hours prior to the end of the free trial period. Otherwise, you will be
charged for a Promote Plus subscription on a recurring basis until you cancel.

To learn how to cancel your free trial, see the app store instructions for your
type of device:

 * App Store (iOS)
 * Google Play (Android)


CANCEL YOUR SUBSCRIPTION

You can cancel your Promote Plus subscription at any time through the app store.
To avoid auto-renewing for another month of service, you must cancel at least 24
hours prior to your renewal date.

To learn how to cancel your subscription, see the app store instructions for
your type of device:

 * App Store (iOS)
 * Google Play (Android)

When you cancel, your Promote Plus benefits will continue to run until the end
of your renewal term. Then, your monthly or yearly payments will stop, and any
current Promote Plus promotions will end. You can re-subscribe at any time or
buy individual promotions when you need them.

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REFUNDS

There are no refunds for charges incurred by the 3-day free trial. Additionally,
there are no refunds (prorated or otherwise) for changing or canceling your
Promote Plus subscription. All plans run until the end of their renewal term,
which allows you to enjoy the benefits until they expire.

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Was this article helpful?

5973 out of 9812 found this helpful
 * Updated
 * August 08, 2023 19:30


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 * Selling faster with promotions
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