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 * Introduction to Management and Supervisory Skills


INTRODUCTION TO MANAGEMENT AND SUPERVISORY SKILLS

Duration: 1 Day
Next scheduled course: Manchester 5th Jan 2024
Next scheduled virtual course: 9th Jan 2024
CPD Value: 5.5 hours
In Person Training starting at £480.00 Live Virtual Training starting at £0.00


COURSE OVERVIEW

This introduction to management and supervisory skills course is designed to
help delegates understand the initial skills and responsibilities that go with
first line management responsibility. The course looks at a combination of
skills and behaviours associated with management. Within any internal hierarchy
certain behaviours and skill sets are required. In the case of supervisors and
managers, this frequently means a change of mind set. Supervisor training
courses help people gain the skills required to succeed in the workplace.

The objective of this training course is to gain a better understanding of the
purpose of the role and attitude towards the team.

This Introduction to Management and Supervisory Skills course is available
throughout the UK.

CPD Value 5.5 Hours


COURSE LOCATIONS

Introduction to Management and Supervisory Skills London
Introduction to Management and Supervisory Skills Manchester
Introduction to Management and Supervisory Skills Nottingham
Introduction to Management and Supervisory Skills Birmingham
Introduction to Management and Supervisory Skills Bristol
Introduction to Management and Supervisory Skills Edinburgh
Introduction to Management and Supervisory Skills Leeds

This course qualifies for Continuous Professional Development hours. Learn more
about CPD


TIMETABLE

09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:00 Developing Positive Habits

11:00 - 12:00 Supervision And Management: What is The Difference?

12:00 - 12:30 Natural V Appropriate Behaviour

12:30 - 13:00 Interpersonal Skills

13:00 - 14:00 Lunch

14:00 - 15:00 Setting Objectives, Decision Making, Time Management & Delegation

15:00 - 16:00 Coaching for Success

16:00 - 16:30 Motivating Your Staff

16:30 Summary & Action Plans Agreed


TESTIMONIALS

Attended virtual course:

Excellent interactive course which was very well delivered. Candy is
inspirational and kept the course interesting throughout. Candy established the
expectations of every participant at the start and tailored the course
accordingly to ensure our needs were met.
I value the advice and expertise which was inspirational and motivational.
Thank you!!

Lesley Brown, Law Society of Scotland

Malcolm was extremely professional and personable - delivered a very useful and
interesting course that I can apply to my day to day role.

Bethany Phillips, Bioscript Group

Fantastic experience.

Jenny Skreba, Highland Spring Group

Very valuable and I gained a lot of knowledge and ideas to put into practice.

Fiona Moody, East Dunbartonshire CAB

Thank-you for a very useful and informative course.

William Wylie, Changeworks Recycling

Great course, learned a lot and many things to think about and take to the day
job.

Tony Howard, Indium Corporation

Great session. Friendly and personable trainer who encouraged participation and
asked questions to tailor to delegates needs. Lovely lunch too!

Kirsty McIntosh, General Teaching Council for Scotland

Attended virtual course.

I went into the course a bit cynical of whether or not it would help, but the
presentation/course was delivered fantastically by Di and it kept me engaged
throughout.

James Larden, Steel City Interactive Ltd

Well deliverd course by Dave. made specific to our organisation.

Daniel Hackin, We Are Pro Pack

Great training course. dave was very helpful.

Kurtis Henry, We Are Pro Pack

Candy is a fantastic trainer and really understands peoples strengths and
weaknesses.

Shira Rossiter, IFIS Publishing

Brilliant. Would love to do more. Thank you!

Samantha Callender, Trendsetter Ltd

I have really enjoyed the course today. Gilly was very friendly, welcoming and
an all round fantastic tutor. Please to have been here today. Highly
recommended.

Leanne Hall, Puddleducks Children's Nursery

I found the course very interesting and it exceeded my expectations of what I
was going to learn today. Very good to understand new ways of doing thing as a
manager.

Rachael Liggins, Puddleducks @ Meadoway

Really enjoyable day. Candy brought lots of enthusiasm and knowledge. She was
very considerate of our energy levels!


Corinne McKewan, eXmoor Pharmacy

Really enjoyed the course and learned valuable skills to put in place.


Lesley Davidson, W. Knight Watson & Co. Ltd

Really enjoyed my day here on the course. My trainer was professional, patient
and made the course interesting - Thank you!


Gary Coke, J&D Wilkie Ltd

Throroughly enjoyed the course and its delivery. Very open with an agenda
allowing discussions to ensure everyone could fully understand and follow every
topic.


Sophie Ericson, TechWorks

Malcolm was very knowledgeable & explained theories clearly to the group. Very
professional - highly recommended.

Richard Williams, Atkins Global

The presenter was excellent!!!


Linda Nyaruwa, PCF Bank

Excellent trainer understanding great communication skills, approachable, great
memory and interesting.


Carol O’Donnell, PCF Bank

Always good to have a fully informed and interested trainer which Candy was.
Highly effective and interesting course.

Karen Childerstone, PCF Bank

Excellent course, delivered brilliantly & extremely useful for my changing role
in becoming a manager in a few weeks.


Rickey Carter, Winn & Coales (Denso) Ltd

Excellent course. Gained a lot of knowledge that will help me in my work role.
Candy was great at understanding my needs.


Lucy Hewlett, Molson Group

I found the course to be absolutely what I needed. I am leaving with a better
knowledge, understanding and new ideas. I can't wait to implement! Also Candy is
a fantastic trainer!


Joe Marriner, TKC Sales Ltd

Really brilliant day that has given me some excellent techniques to use at work.


Gerard Cockburn, Meeting Place Communications

I am so pleased with the program and trainer.


Samah Aldelaigan

Thoroughly enjoyed it! A massive help!


James Butler, Peak Wildlife Park

Fantastic


Max Daniels, Rostrum Communications

Well structured. positive, confidence-boosting course.


Stewart Box, Vattenfall

Excellent course and well delivered. I feel like I have learned a lot.


Sam Wilkinson, Fladgate LLP

Very well presented. Best course I've been on 10/10.


Edward Tennant, ACS Construction Ltd

Excellent delivery and content. Engaging and relevant.


Bonnie Jackson, Bank of Tokyo-Mitsubishi

Very good, would recommend.


Ross Dyson, Cabel UK

Fantastic course and trainer (Suzanne). Highly recommended.


Kate Manning, Academy Leasing

As someone very new to my role, this was very helpful and aided my understanding
of my current mindset.


Allie Eastham, Scottish Braille Press

Much more positive than I expected! Excellent day.


Andrew Cherrill, Harper Adams University College

Candy was very knowledgeable and covered the course material in a very engaging
way. Have  learned a lot through the course which I'll recommend to colleagues!


Cristina Sarb, NHS Providers

Great course full of practical advice in a small group. tailor-made to our
specific needs.


Aneta Bukowska, Sanders Chartered Accountants

Trainer was brilliant and made the course very enjoyable.


Lauren Farmer, North Warwickshire Borough Council

Amazing course, really enjoyed and benefited from this training. It's good to
know I have a good foundation to grow from and develop.


Kaylie Edwards, EM&I (UK) Ltd

Ian was excellent, pleasure to spend the day with him and his knowledge.


Oliver Miller, Nest Corporartion

Excellent trainer, knowledgable and engaging.


James McKenzie, Independent Parliamentary Standards Authority

Very good session. Felt very personal and covered some very good topics.


Abdin Ahmed, Dentons

Excellent course - well-delivered and very useful content - for managing and in
general!


Richard Comont, Bumblebee Conservation Trust

Great course, really informative and helpful.


Katherine Ralph, Heathfield Residential Home

I just have been promoted as a Team Leader so this was new for me. I got answers
to all my questions and concerns I had. Brilliant course with an amazing
trainer. Now I fully understand the purpose of my role and attitude. I
thoroughly recommend PTP to everyone!


Edina Seabo, Holborn Training Ltd

Thoroughly enjoyable day, have taken a lot of positives from the course that
will help in my role.


Julie Guest, Western Power Distribution

Feeling very motivated to being a better manager, getting the best out of the
team with a positive outlook.


Paula Greenfield, Woodall Transport

Very informative, really enjoyed the day. Feel like I have gained some valuable
management skills, thank you.


Gary Knowles, ACS Professionals in Construction

Another excellent course. Will continue to use skills I learnt on this and
assertiveness course.


Michelle Johnson, Buxton Opera House

Very good and beneficial. Well taught.


Rachel Taylor, Buxton Opera House

Fantastic course - helpful to take time out to discuss issues and solutions.


Emma Gill, Somerset Wildlife Trust

A really fun course. Very interactive and enjoyable.


Abbie Smith, Gatehouse Bank

Really enjoyed the training and felt content very valuable. Also great delivery
by course leader.


Emma Barnes, The British Editorial Society of Bone and Joint Surgery

It's been one of the best courses I have been on. Would recommend. This to any
one that wishes to go on a management course.


Fash Shahidi, Clark Drain

I found the course very good and the trainer extremely helpful. I would
recommend this course.


Angela Wooward, MITIE Engineering Maintenance North Ltd

Really impressed, found the day covered many relevant topics.


Jacob Chant, Somerset Wildlife Trust

Great pace of teaching!


Hollie Hines, Panmure Gordon

Great course!


Locality, Sophie Michelena
Excellent course, very helpful and well presented.
Richard Imber, Bam Nuttall
Very informative and educational.
Leroy Carter, Ipsos Mori
Well structured & tailored course - Good use of real life examples which help
put the text into context.
Nichola Tyrrell, TCS Europe
Excellent course, well presented. Plenty to take away and work with.
Nick Coward, Computershare
Fantastic course. Really enjoyed it. Thank-you.
Martin Wakelin, Murphy Brown Ltd
Excellent course - really interesting & informative & relevant to my work.
Elaine Gould, Norcare
Fantastic - Learnt a lot more than I thought I would.
Sue Stafford, PKL Group
It was a great course and well presented.
James Quin, VT Group
Excellently presented! Allowed me to expose my flaws constructively & aid in
fixing them.
Paul Charles, City Index Ltd
Really enjoyed the course - taken lots of ideas from it for job role.
Helen Orton, Pera Innovation Ltd
The course was excellent. Thank-you.
Paul Magee, Dudley Associates Ltd
An extremely good trainer. He adapted the course to suit our own experiences and
was supportive, helpful, friendly and approachable. Thank you!
Laura Gadsby, The Association of Personal Injury Lawyers
An excellent course.
Chris Birkle, The Association of Personal Injury Lawyers
The course was very helpful and enjoyable.
Philip Nicholson, Orvis
Good day, really enjoyed it and hope to use all of skills discussed.
Kaz Ellis, Orvis
This course is very beneficial and will be used in my day to day workings and
staff relationships.
Alan Mather, Travel Dundee
Excellent course content - exceeded my expectations. Excellent delivery by
Tracey.
Lesley Smith, Perception Media.
The course was well delivered and highly thought provoking. I am looking forward
to putting some of these techniques into practice in the workplace.
Brad Maning, Perception Media
Great course, really feel I have learnt some new skills which will benefit both
myself & team.
Emma Castle, Allianz Global Corporate & Speciality
Excellent course very well presented.
Gary Martin, Allianz
This was an extremely good course and have gained useful tips to manage my team
more effectively
Gwyneth Camm, Allianz
This is the best course I have attended so far with Allianz and is relevant to
my job role.
Jenny Simpson, Allianz Global Corporate & Speciality
Excellent course. Really interesting, Thanks.
Karen Welch, Opal Property Group
This is the best training course I have been on in my 15 years.
David Taylor, CP Hart
Very interesting, relaxed & thought-provoking training session. Very interactive
and stimulating.
Catherine Roynette, Clinical Professionals
A very good course delivered by a knowledgeable tutor and at suitable
interesting level.
Mark Harrison, Bam Nuttall
Invaluable session - like top personal tuition!
Peter Dodds, Martineau
Exceptional course. I would highly recommend.
Mark Jones, Absolutely Training Ltd
Very constructive, positive and relevant course. Would recommend to all first
time managers.
Luke Taylor, Autism Care UK
Great course for those new to a supervisory or managerial role.
Nadia Khazna, AP Information Services Ltd
Fantastic session - would be very useful for others to attend.
Nicola Best-Zdidi, London Overground
This was an excellent course.
Edwin Mascorn, Ipsos Mori
Really enjoyed the course - very informative!!
Pippa Lennard, Pendragon Corporate Services
This was an excellent course and have learned such a lot.
Elizabeth Gilmour, Thurnley Solicitors
Thanks to Tracey - She & course are fabulous! Definitely recommend other people
at Ofwat to come. Helps in line management & better understanding of my manager
and higher level people at Ofwat.
Thomas Harle, OFWAT
An excellent day, really enjoyed it.
Nicky Brown, Pukka Pies
Great delivery.
Leon Teasdale, Employment Law Advisory Service
Matrix approach is brilliant! It joins the dots! Excellent course & delivery -
very in-depth & interesting. Gave clear structure & guidance. I liked the
format, lots in there but delivered at times with humour and informality - a
good balance - kept my at
Joan Main, Mental Welfare Commission
Course exceeded expectations. Would highly recommend.
Sandra Murdoch, Mental Welfare Commission
Richard delivered the course extremely well and listened to what we all wanted
from the course. I also found the course very beneficial.
Siobhan Graham, The Royal College of Surgeons of Edinburgh


BENEFITS

 * An understanding of management styles
 * How to agree and monitor objectives
 * When and how to delegate
 * Understand key communication skills
 * Understand the key concepts of motivation
 * Understand the impact of attitude and language
 * How to implement time management strategies
 * Learn how and when to implement individual management styles and identify
   which is most appropriate in a given set of circumstances
 * Identify the value and possibilities associated with the manager as a coach
 * Learn how to handle difficult or conflict situations
 * Understand their team and the stages of team development
 * Provides the framework on decision making and setting objectives


EXCLUSIVE DISCOUNTS STRAIGHT TO YOUR INBOX

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12th Nov 2024
Bristol (Clifton)
£480.00
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London
£480.00
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13th Nov 2024
Manchester
£480.00
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13th Nov 2024
Nottingham
£480.00
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21st Nov 2024
Birmingham
£480.00
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28th Nov 2024
Bristol (Clifton)
£480.00
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3rd Dec 2024
London
£480.00
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4th Dec 2024
Nottingham
£480.00
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5th Dec 2024
Birmingham
£480.00
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9th Dec 2024
Manchester
£480.00
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10th Dec 2024
Edinburgh
£480.00
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11th Dec 2024
London
£480.00
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...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,200.00
6-10 delegates £1,650.00
Each additional £100.00
Book Now
1-2-1 Training
Per session£600.00
Book Now
U-Choose Training
Per delegate£480.00
Book Now
Location Please choose a training location Aberdeen (Berry Street) Aberdeen
(Riverside Drive) Basingstoke Belfast Birmingham Birmingham (Brindley Place)
Birmingham (Temple Street) Brighton Bristol Bristol (Clifton) Cardiff Chesham
Chester Crewe Daventry Edinburgh Face-to-Face Live Virtual Training Farnbrough
Free Virtual 30-Minute Taster (10-10.30) Free Virtual 30-Minute Taster
(11-11.30) Free Virtual 30-Minute Taster (12.30-13.00) Free Virtual 30-Minute
Taster (14-14.30) Free Virtual 30-Minute Taster (15-15.30) Free Virtual
30-Minute Taster (16-16.30) Glasgow Greenwich Hertford Hexham High Wycombe Hook
Leeds Leeds (Headingley) Leeds (Whitehall Road) Leicester London London (45 King
William Street) London (75 King William Street) London (Cheapside) London
(Gracechurch Street) London (Hanover Square) London (Holborn) London (Royal
Exchange) Luton (Kings Langley) Manchester Manchester (City Centre) Milton
Keynes Nottingham Nottingham (Beck Street) Nottingham (City Centre) Reading
Reigate Sandhurst Southampton Swansea Waltham Cross Watford Woking
Please choose a training location
Aberdeen (Berry Street) Aberdeen (Riverside Drive) Basingstoke Belfast
Birmingham Birmingham (Brindley Place) Birmingham (Temple Street) Brighton
Bristol Bristol (Clifton) Cardiff Chesham Chester Crewe Daventry Edinburgh
Face-to-Face Live Virtual Training Farnbrough Free Virtual 30-Minute Taster
(10-10.30) Free Virtual 30-Minute Taster (11-11.30) Free Virtual 30-Minute
Taster (12.30-13.00) Free Virtual 30-Minute Taster (14-14.30) Free Virtual
30-Minute Taster (15-15.30) Free Virtual 30-Minute Taster (16-16.30) Glasgow
Greenwich Hertford Hexham High Wycombe Hook Leeds Leeds (Headingley) Leeds
(Whitehall Road) Leicester London London (45 King William Street) London (75
King William Street) London (Cheapside) London (Gracechurch Street) London
(Hanover Square) London (Holborn) London (Royal Exchange) Luton (Kings Langley)
Manchester Manchester (City Centre) Milton Keynes Nottingham Nottingham (Beck
Street) Nottingham (City Centre) Reading Reigate Sandhurst Southampton Swansea
Waltham Cross Watford Woking
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Book your place on one of our online courses...
9th Jan 2024
Full Day
£280.00
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9th Jan 2024
Free Virtual 30-Minute Taster (14.00-14.30)
FREE
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6th Feb 2024
Free Virtual 30-Minute Taster (14.00-14.30)
FREE
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13th Feb 2024
Full Day
£280.00
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13th Mar 2024
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18th Apr 2024
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22nd May 2024
Full Day
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12th Jun 2024
Full Day
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16th Jul 2024
Full Day
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13th Aug 2024
Full Day
£280.00
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View 4 more available dates
5th Sep 2024
Full Day
£280.00
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15th Oct 2024
Full Day
£280.00
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13th Nov 2024
Full Day
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9th Dec 2024
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£280.00
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...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
Book Now
1-2-1 Virtual Training
Per session£550.00
Book Now
U-Choose Virtual Training
Per delegate£280.00
Book Now
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In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our
training as practical as possible so delegates can return to the workplace with
skills they can implement immediately. PTP now delivers training to over 40% of
the FTSE 100.

What you get for your money
 * A conference call with the trainer prior to delivery to ensure the course is
   tailored to your needs
 * Trainer’s travel & accommodation (within mainland UK) i.e. no hidden expenses
   – the price is fixed
 * Each delegate receives fully comprehensive training notes and a framed
   certificate of attendance
 * You have the option at no extra to cost to have your company logo on the
   course notes and/or the certificates
 * As we have over 200 courses in our portfolio we normally don’t charge for any
   development you require – only if you want a complete rewrite would you incur
   charges

Virtual Private Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our
training as practical as possible so delegates can return to the workplace with
skills they can implement immediately. PTP now delivers training to over 40% of
the FTSE 100.

What you get for your money
 * A conference call with the trainer prior to delivery to ensure the course is
   tailored to your needs
 * Each delegate receives fully comprehensive training notes and a framed
   certificate of attendance
 * You have the option at no extra to cost to have your company logo on the
   course notes and/or the certificates
 * As we have over 200 courses in our portfolio we normally don’t charge for any
   development you require – only if you want a complete rewrite would you incur
   charges

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides,
it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5
hours) on-site one to one training session at your premises with one of PTP's
expert trainers and then a further telephone conference call of up to an hour
within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone
conferences, the second telephone conference which can be for feedback and
action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who
want a trusted "sounding board" and thinking partner. Executives or managers who
want to enhance their leadership effectiveness to achieve organizational and
career success. Executives and professionals wanting to compete successfully but
still retain balance in their life. Individuals who want to understand their
blind spots so that they don't stand in their own way on their path to success.
Executives and Professionals who want to improve their interpersonal skills so
as to be more effective with bosses, peers, subordinates, or people in general.
How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an
initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site
training at your premises and then a further telephone conference call of up to
an hour within 2 weeks of the on-site visit.

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides,
it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5
hours) virtual one to one training session with one of PTP's expert trainers and
then a further telephone conference call of up to an hour within 2 weeks of the
session.

You have the option of a line manager being involved in both telephone
conferences, the second telephone conference which can be for feedback and
action planning is generally scheduled during the online session.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who
want a trusted "sounding board" and thinking partner. Executives or managers who
want to enhance their leadership effectiveness to achieve organizational and
career success. Executives and professionals wanting to compete successfully but
still retain balance in their life. Individuals who want to understand their
blind spots so that they don't stand in their own way on their path to success.
Executives and Professionals who want to improve their interpersonal skills so
as to be more effective with bosses, peers, subordinates, or people in general.
How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an
initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) virtual one
to one training session and then a further telephone conference call of up to an
hour within 2 weeks of the session.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of
our 50 plus UK wide training venues. You must book for 2 or more delegates and
at least 4 weeks in advance, but that’s it, the course you want where you want
it. The reason we ask for a minimum of 4 weeks notice is to enable us to market
the course you have scheduled to other companies and organisations. However, if
we fail to sell any additional places we guarantee to run the course just for
you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate
rate. This includes lunch and refreshments throughout the day, framed
certification and comprehensive training notes. A U-Choose booking can only be
confirmed once we receive payment which can be made via credit/debit card, BACS
or cheque. Payment is due at least 4 weeks before the date you request. Please
note to be eligible for U-Choose you must book a minimum of 2 delegates on the
same course & date.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides on a date that suits
you. You must book for 2 or more delegates and at least 4 weeks in advance, but
that’s it, the course you want when you want it. The reason we ask for a minimum
of 4 weeks notice is to enable us to market the course you have scheduled to
other companies and organisations. However, if we fail to sell any additional
places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate
rate. This includes framed certification and comprehensive training notes. A
U-Choose booking can only be confirmed once we receive payment which can be made
via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before
the date you request. Please note to be eligible for U-Choose you must book a
minimum of 2 delegates on the same course & date.


Contact us
PTP House

102 Brook Street
Wymeswold
Leicestershire
LE12 6TU
01509889632 info@ptp.co.uk Send a web enquiry
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