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AMERICAN EXPRESS ADMITS CARD DATA EXPOSED AND BLAMES THIRD PARTY

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DON'T LEAVE HOME WITHOUT … IT SECURITY

Brandon Vigliarolo
Mon 4 Mar 2024 // 23:04 UTC




A security failure at a third-party vendor exposed an untold number of American
Express card numbers, expiry dates, and other data to persons unknown.

"We became aware that a third-party service provider engaged by numerous
merchants experienced unauthorized access to its system," Amex chief privacy
officer Anneke Covell wrote in a letter [PDF] to customers at the end of last
month, alerting them to the snafu.

"Your current or previously issued American Express card account number, your
name, and other card information such as the expiration date, may have been
compromised. It is important to note that American Express owned or controlled
systems were not compromised by this incident."

 * UK data regulator fines American Express up to 0.021p per email after
   opted-out folk spammed 4.1 million times
 * Hacker predicts Amex card numbers, bypasses chip and PIN
 * Payment terminal malware steals $3.3m worth of credit card numbers – so far
 * American Express loses bid to toss out lawsuit claiming it copied Spanish
   startup's flight booking software

The US state of Massachusetts disclosed [PDF] the blunder as part of its rules
on publicizing privacy breaches.

It's worth noting American Express has appeared in Massachusetts' reports of
data leakage a total of 16 times so far this year, with the other incidents
mostly only covering a few (read: single digit) MA residents.



Notification letters for those dozen or so screw-ups state that individual
merchants were compromised, exposing their customer records, or that Amex
customer data was found online during a law enforcement investigation and
reported. Amex's spokespeople stressed to The Reg that these blunders "were not
caused by a data breach at American Express or at a service provider of American
Express." For example, in two of the cases, "the incidents resulted from
point-of-sale attacks at merchant processors, and are not related" to any
failures on American Express's end, we're told.



For worried Amex customers, the finance giant gave assurances in its letters
that customers aren't liable for fraudulent charges. Amex suggests customers
regularly review their statements, and sign up for account alerts that notify
users via text, email, or through its mobile app of any suspicious charges. ®

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