![](/screenshots/d6d1b0db-577a-488a-bc7f-6dd045f06c11.png)
help.disqus.com
Open in
urlscan Pro
199.232.196.134
Public Scan
Effective URL: https://help.disqus.com/en/articles/1717301-i-m-receiving-the-message-we-were-unable-to-load-disqus
Submission: On January 14 via manual from SG — Scanned from DE
Summary
TLS certificate: Issued by Sectigo RSA Domain Validation Secure ... on April 20th 2022. Valid for: a year.
This is the only time help.disqus.com was scanned on urlscan.io!
urlscan.io Verdict: No classification
Domain & IP information
IP Address | AS Autonomous System | ||
---|---|---|---|
3 4 | 199.232.196.134 199.232.196.134 | 54113 (FASTLY) (FASTLY) | |
1 | 2a00:1450:400... 2a00:1450:4001:806::2008 | 15169 (GOOGLE) (GOOGLE) | |
4 | 13.225.78.101 13.225.78.101 | 16509 (AMAZON-02) (AMAZON-02) | |
1 | 15.197.143.135 15.197.143.135 | 16509 (AMAZON-02) (AMAZON-02) | |
7 | 2600:9000:206... 2600:9000:206f:9000:10:8536:c280:93a1 | 16509 (AMAZON-02) (AMAZON-02) | |
2 | 2a00:1450:400... 2a00:1450:4001:830::200e | 15169 (GOOGLE) (GOOGLE) | |
1 | 99.86.240.127 99.86.240.127 | 16509 (AMAZON-02) (AMAZON-02) | |
2 | 65.9.66.17 65.9.66.17 | 16509 (AMAZON-02) (AMAZON-02) | |
3 | 3.93.95.179 3.93.95.179 | 14618 (AMAZON-AES) (AMAZON-AES) | |
22 | 10 |
ASN15169 (GOOGLE, US)
www.googletagmanager.com |
ASN16509 (AMAZON-02, US)
PTR: server-13-225-78-101.fra2.r.cloudfront.net
static.intercomassets.com |
ASN16509 (AMAZON-02, US)
PTR: a69d63ecdf0f33068.awsglobalaccelerator.com
downloads.intercomcdn.com |
ASN16509 (AMAZON-02, US)
fonts.intercomcdn.com |
ASN15169 (GOOGLE, US)
www.google-analytics.com |
ASN16509 (AMAZON-02, US)
PTR: server-99-86-240-127.vie50.r.cloudfront.net
widget.intercom.io |
ASN16509 (AMAZON-02, US)
PTR: server-65-9-66-17.fra56.r.cloudfront.net
js.intercomcdn.com |
ASN14618 (AMAZON-AES, US)
PTR: ec2-3-93-95-179.compute-1.amazonaws.com
api-iam.intercom.io |
Apex Domain Subdomains |
Transfer | |
---|---|---|
10 |
intercomcdn.com
downloads.intercomcdn.com — Cisco Umbrella Rank: 13688 fonts.intercomcdn.com — Cisco Umbrella Rank: 14533 js.intercomcdn.com — Cisco Umbrella Rank: 2407 |
286 KB |
4 |
intercom.io
widget.intercom.io — Cisco Umbrella Rank: 1889 api-iam.intercom.io — Cisco Umbrella Rank: 2376 |
10 KB |
4 |
intercomassets.com
static.intercomassets.com — Cisco Umbrella Rank: 14334 |
86 KB |
4 |
disqus.com
3 redirects
docs.disqus.com help.disqus.com |
12 KB |
2 |
google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 22 |
20 KB |
1 |
googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 41 |
44 KB |
22 | 6 |
Domain | Requested by | |
---|---|---|
7 | fonts.intercomcdn.com |
static.intercomassets.com
fonts.intercomcdn.com |
4 | static.intercomassets.com |
help.disqus.com
|
3 | api-iam.intercom.io |
js.intercomcdn.com
|
3 | help.disqus.com | 2 redirects |
2 | js.intercomcdn.com |
widget.intercom.io
|
2 | www.google-analytics.com |
www.googletagmanager.com
www.google-analytics.com |
1 | widget.intercom.io |
help.disqus.com
|
1 | downloads.intercomcdn.com |
help.disqus.com
|
1 | www.googletagmanager.com |
help.disqus.com
|
1 | docs.disqus.com | 1 redirects |
22 | 10 |
This site contains links to these domains. Also see Links.
Domain |
---|
disqus.com |
status.disqus.com |
docs.disqus.com |
www.webconfs.com |
en.wikipedia.org |
blog.disqus.com |
facebook.com |
twitter.com |
www.intercom.com |
Subject Issuer | Validity | Valid | |
---|---|---|---|
help.disqus.com Sectigo RSA Domain Validation Secure Server CA |
2022-04-20 - 2023-04-20 |
a year | crt.sh |
*.google-analytics.com GTS CA 1C3 |
2022-12-12 - 2023-03-06 |
3 months | crt.sh |
intercomassets.com Amazon |
2022-06-17 - 2023-07-16 |
a year | crt.sh |
intercom-attachments-10.com Amazon |
2022-08-08 - 2023-09-06 |
a year | crt.sh |
*.intercomcdn.com Amazon |
2022-12-31 - 2024-01-29 |
a year | crt.sh |
*.intercom.com Amazon |
2022-03-16 - 2023-04-14 |
a year | crt.sh |
This page contains 2 frames:
Primary Page:
https://help.disqus.com/en/articles/1717301-i-m-receiving-the-message-we-were-unable-to-load-disqus
Frame ID: 55ADF86A293EC2C2DAA82ED43132EEF5
Requests: 18 HTTP requests in this frame
Frame:
https://js.intercomcdn.com/frame-modern.d51a5b7b.js
Frame ID: 3F02F838C7F8FBC8E70C32257C0CF1C1
Requests: 5 HTTP requests in this frame
Screenshot
![](/screenshots/d6d1b0db-577a-488a-bc7f-6dd045f06c11.png)
Page Title
I'm receiving the message "We were unable to load Disqus." | DisqusPage URL History Show full URLs
-
https://docs.disqus.com/help/83/
HTTP 301
https://help.disqus.com/customer/portal/articles/472007-i-m-receiving-the-message-%22we-were-unable-... HTTP 301
https://help.disqus.com/troubleshooting/im-receiving-the-message-we-were-unable-to-load-disqus HTTP 301
https://help.disqus.com/en/articles/1717301-i-m-receiving-the-message-we-were-unable-to-load-disqus Page URL
Detected technologies
Detected patterns
- <a href="https://www.intercom.com/intercom-link[^"]+solution=customer-support[^>]+>We run on Intercom
![](/vendor/wappa/icons/React.png)
Detected patterns
- <[^>]+data-react
Detected patterns
- google-analytics\.com/(?:ga|urchin|analytics)\.js
![](/vendor/wappa/icons/Google Tag Manager.png)
Detected patterns
- googletagmanager\.com/gtag/js
Page Statistics
18 Outgoing links
These are links going to different origins than the main page.
Title: Go to Disqus
Search URL Search Domain Scan URL
Title: status page
Search URL Search Domain Scan URL
Title: configuration variable
Search URL Search Domain Scan URL
Title: registered a forum shortname
Search URL Search Domain Scan URL
Title: Disqus admin
Search URL Search Domain Scan URL
Title: WebConfs Header Status Code Checker Tool
Search URL Search Domain Scan URL
Title: Full list of supported ASCII characters
Search URL Search Domain Scan URL
Title: contact our support team
Search URL Search Domain Scan URL
Title: Features
Search URL Search Domain Scan URL
Title: Plans and Pricing
Search URL Search Domain Scan URL
Title: Blog
Search URL Search Domain Scan URL
Title: API
Search URL Search Domain Scan URL
Title: Jobs
Search URL Search Domain Scan URL
Title: Get Support
Search URL Search Domain Scan URL
Title: Status
Search URL Search Domain Scan URL
Search URL Search Domain Scan URL
Search URL Search Domain Scan URL
Title: We run on Intercom
Search URL Search Domain Scan URL
Page URL History
This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.
-
https://docs.disqus.com/help/83/
HTTP 301
https://help.disqus.com/customer/portal/articles/472007-i-m-receiving-the-message-%22we-were-unable-to-load-disqus-%22 HTTP 301
https://help.disqus.com/troubleshooting/im-receiving-the-message-we-were-unable-to-load-disqus HTTP 301
https://help.disqus.com/en/articles/1717301-i-m-receiving-the-message-we-were-unable-to-load-disqus Page URL
Redirected requests
There were HTTP redirect chains for the following requests:
22 HTTP transactions
Method Protocol |
Resource Path |
Size x-fer |
Type MIME-Type |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
GET H/1.1 |
Primary Request
1717301-i-m-receiving-the-message-we-were-unable-to-load-disqus
help.disqus.com/en/articles/ Redirect Chain
|
19 KB 9 KB |
Document
text/html |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
Redirect headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
js
www.googletagmanager.com/gtag/ |
110 KB 44 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
help_center-b8328f5ea836fbcfa3ac2f29dc3bcf546a64a5996361141f7dee03cddd0e40e8.css
static.intercomassets.com/assets/ |
84 KB 14 KB |
Stylesheet
text/css |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
c56345f6e580f2ddd358475bae6c43b8.png
downloads.intercomcdn.com/i/o/89882/04711297e4ac978e0ca1f4f2/ |
6 KB 7 KB |
Image
image/png |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
Disqus_d_icon_%28gray%29.svg-1472681159.png
static.intercomassets.com/avatars/512695/square_128/ |
3 KB 4 KB |
Image
image/png |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
intercom-a6a6ac0f033657af1aebe2e9e15b94a3cd5eabf6ae8b9916df6ea49099a894d8.png
static.intercomassets.com/assets/help_center/ |
291 B 611 B |
Image
image/png |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
help_center-4bd5f02b3f728fa6a162738af841aa465b18d1f29be03fbbffe96556a1787882.js
static.intercomassets.com/assets/ |
350 KB 67 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
proxima-nova-all.css
fonts.intercomcdn.com/proxima-nova/ |
24 KB 2 KB |
Stylesheet
text/css |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
analytics.js
www.google-analytics.com/ |
49 KB 20 KB |
Script
text/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
proxima-nova-latin-regular.woff2
fonts.intercomcdn.com/proxima-nova/latin/ |
12 KB 13 KB |
Font
binary/octet-stream |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET DATA |
truncated
/ |
226 B 0 |
Image
image/png |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
proxima-nova-latin-semibold.woff2
fonts.intercomcdn.com/proxima-nova/latin/ |
12 KB 12 KB |
Font
binary/octet-stream |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
proxima-nova-latin-bold-italic.woff2
fonts.intercomcdn.com/proxima-nova/latin/ |
13 KB 13 KB |
Font
binary/octet-stream |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
proxima-nova-latin-regular-italic.woff2
fonts.intercomcdn.com/proxima-nova/latin/ |
13 KB 13 KB |
Font
binary/octet-stream |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
proxima-nova-latin-bold.woff2
fonts.intercomcdn.com/proxima-nova/latin/ |
12 KB 13 KB |
Font
binary/octet-stream |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H3 |
proxima-nova-latin-ext-regular.woff2
fonts.intercomcdn.com/proxima-nova/latin-ext/ |
13 KB 13 KB |
Font
binary/octet-stream |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
POST H2 |
collect
www.google-analytics.com/j/ |
1 B 206 B |
XHR
text/plain |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
x2byp8hg
widget.intercom.io/widget/ |
18 KB 7 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
frame-modern.d51a5b7b.js
js.intercomcdn.com/ Frame 3F02 |
461 KB 126 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
vendor-modern.574ba586.js
js.intercomcdn.com/ Frame 3F02 |
236 KB 73 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
POST H2 |
ping
api-iam.intercom.io/messenger/web/ Frame 3F02 |
3 KB 2 KB |
XHR
application/json |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
POST H2 |
metrics
api-iam.intercom.io/messenger/web/ Frame 3F02 |
0 601 B |
XHR
text/html |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
POST H2 |
get_reaction
api-iam.intercom.io/messenger/web/articles/ Frame 3F02 |
0 524 B |
XHR
text/plain |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
Verdicts & Comments Add Verdict or Comment
34 JavaScript Global Variables
These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.
object| 0 object| oncontentvisibilityautostatechange function| gtag object| dataLayer object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga boolean| searchAsYouTypeEnabled object| intercomSettings function| Intercom string| alexandriaArticleId string| alexandriaArticleContentId function| isMetaData function| mobileHost function| IntercomWidgetUserActionProxy function| WebviewUserActionProxy function| MessengerSheetUserActionProxy function| NoopUserActionProxy function| createUserActionProxyInstance object| intermoji function| $ function| jQuery object| INTERMOJI object| emoji object| webview function| _alexandriaGetUserActionProxy object| App function| _ object| _alexandriaUserActionProxy object| gaplugins object| gaGlobal object| gaData function| __intercomAssignLocation6 Cookies
Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.
Domain/Path | Expires | Name / Value |
---|---|---|
.disqus.com/ | Name: _ga Value: GA1.2.633120730.1673702160 |
|
.disqus.com/ | Name: _gid Value: GA1.2.2098346594.1673702160 |
|
.disqus.com/ | Name: _gat_gtag_UA_1410476_15 Value: 1 |
|
.disqus.com/ | Name: intercom-id-x2byp8hg Value: 42fee0a1-29a2-4b03-a1be-3d07f2298465 |
|
.disqus.com/ | Name: intercom-session-x2byp8hg Value: |
|
.disqus.com/ | Name: intercom-device-id-x2byp8hg Value: 1b3f7ba1-f813-4484-97e5-4741dd6ed782 |
Security Headers
This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page
Header | Value |
---|---|
Content-Security-Policy | default-src 'self'; base-uri 'self'; connect-src 'self' wss://*.intercom.io https://*.intercom.io https://*.intercom.com https://uploads.intercomcdn.com https://uploads.intercomcdn.eu https://uploads.intercomusercontent.com https://*.google-analytics.com https://*.analytics.google.com https://stats.g.doubleclick.net; font-src data: https:; frame-ancestors 'self' https://intercom.skilljar.com https://academy.intercom.com; frame-src 'self' https://platform.twitter.com https://staticxx.facebook.com https://www.facebook.com https://fast.wistia.net https://fast.wistia.com https://www.useloom.com https://www.loom.com https://play.vidyard.com https://player.vimeo.com https://web.microsoftstream.com https://www.youtube.com https://www.youtube-nocookie.com https://content.jwplatform.com https://players.brightcove.net https://intercom-sheets.com https://www.intercom-reporting.com; img-src data: blob: https: http:; media-src data: blob: https:; object-src 'self' https://static.intercomassets.com; script-src 'self' https://connect.facebook.net https://platform.twitter.com https://static.intercomassets.com https://googleadservices.com https://googletagmanager.com https://google-analytics.com https://widget.intercom.io https://js.intercomcdn.com https://www.googletagmanager.com https://*.google-analytics.com https://*.analytics.google.com https://intercom.help https://intercom-help.eu https://au.intercom.help 'nonce-y5rYP4+mpmCoWLf6ZWe6n5LqbKiN22h+CC1vAGYQCmI='; style-src 'self' 'unsafe-inline' https://fonts.intercomcdn.com https://static.intercomassets.com https://static.intercomcdn.com https://marketing.intercomassets.com https://marketing.intercomcdn.com https://intercom.help https://intercom-help.eu https://au.intercom.help https://static.intercomassets.eu https://static.au.intercomassets.com |
Strict-Transport-Security | max-age=86400; includeSubdomains |
X-Content-Type-Options | nosniff |
X-Frame-Options | DENY |
X-Xss-Protection | 1; mode=block |
Indicators
This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.
api-iam.intercom.io
docs.disqus.com
downloads.intercomcdn.com
fonts.intercomcdn.com
help.disqus.com
js.intercomcdn.com
static.intercomassets.com
widget.intercom.io
www.google-analytics.com
www.googletagmanager.com
13.225.78.101
15.197.143.135
199.232.196.134
2600:9000:206f:9000:10:8536:c280:93a1
2a00:1450:4001:806::2008
2a00:1450:4001:830::200e
3.93.95.179
65.9.66.17
99.86.240.127
09c84ad0c4e935ca3ac5b2e75d2474efd7f053aaa1c88b0702f4e93d608ccaa3
0e1b056c38c84862d5bce2ad2b04ead12b7d192d8a1c8bdea182e5d32090df06
0f82891ef56520214a3c06082a855791964aab7110260f4a9d97ba9b73471e4c
3895ad71ff127550144109d35523d2697f075ba90f256e79a61baa44a8157988
38f2731cb6188682358bb50e21727eb2104f4f733c8afad949f95f4464644b98
4bd5f02b3f728fa6a162738af841aa465b18d1f29be03fbbffe96556a1787882
6b86b273ff34fce19d6b804eff5a3f5747ada4eaa22f1d49c01e52ddb7875b4b
826c56433f2120b91ebc6880166d4073a83767c207ada434ac5a0d0d175b9bca
9502485330c71b1eac0f051e885581fd261505dd914d801519d1b5cffe1328ca
a6a6ac0f033657af1aebe2e9e15b94a3cd5eabf6ae8b9916df6ea49099a894d8
aa106995f908fa79e9fd838a1e774b17840a7b8a8170fc7679064e10f2814b6c
b37b7df426ddaba8c9d0a3a532c1efc672634c53ec6fb6e6b86f496a6f920040
b42e4a056cb5b80c5a315040826866445ec9332f0749e184509ab2d9d3b86719
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