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TERMS OF SERVICE

UNITED STATES
ARGENTINA (ENGLISH)
ARGENTINA (ESPAÑOL)
AUSTRALIA
BRAZIL (ENGLISH)
BRASIL (PORTUGUÊS)
CANADA (ENGLISH)
CANADA (FRANÇAIS)
CHILE (ENGLISH)
CHILE (ESPAÑOL)
COLOMBIA (ENGLISH)
COLOMBIA (ESPAÑOL)
COSTA RICA (ENGLISH)
COSTA RICA (ESPAÑOL)
FRANCE (ENGLISH)
FRANCE (FRANÇAIS)
GERMANY
GERMANY (DEUTSCH)
INDIA
IRELAND
MEXICO (ENGLISH)
MEXICO (ESPAÑOL)
SPAIN (ENGLISH)
ESPAÑA (ESPAÑOL)
SWEDEN
UNITED KINGDOM
NEW ZEALAND
NETHERLANDS
POLAND


TERMS OF SERVICE



CREATED: FEBRUARY 22, 2022



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (i) the Spring website
currently located at https://benefits.springhealth.com/ (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (ii) the software applications we may make available
for use on or through computers and mobile devices (“Apps”), and (iii) the
quizzes, tests, and questionnaires (and results thereof) we make available on or
through the Website or Apps (“Questionnaires”) (all of the foregoing,
collectively, “Services”). This Agreement hereby incorporates by this reference
any additional terms and conditions posted by Spring through the Services, or
otherwise made available to you by Spring as well as any services made available
to you by Spring-branded Medical Professional Corporations (e.g. Spring Medical
Care, P.C.), including but not limited to Spring’s Privacy Policy, the
Electronic Communication Agreement and the Informed Consent, if applicable. Your
use of the Services is governed by this Agreement regardless of how you access
the Services, including through the Internet, through Wireless Access Protocol
(commonly referred to as “WAP”), through a mobile network or otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE AT LEAST 18-YEARS OLD AND HAVE
LEGAL CAPACITY TO ENTER INTO THIS AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are (a) not intended to be medical advice or instructional for medical
diagnosis or treatment, (b) not intended to be complete or to replace personal
consultation with a qualified healthcare professional, and (c) not a substitute
for the advice of your physician or other qualified health provider(s). They are
provided for informational purposes only and should not be relied upon. You
should always seek the advice of your physician or other qualified health
provider regarding any data, information or results provided by the Services or
any questions you may have regarding a health or medical condition, and you must
never disregard, avoid or delay obtaining professional medical advice from your
physician or other qualified health provider(s) because of any data, information
or results provided on, through or by the Services. You acknowledge that while
some Content (as defined below) may be provided by individuals in the health
care field, the provision of such Content does not create a medical
professional/patient relationship, and does not constitute a medical opinion,
medical advice, or diagnosis or treatment, but is provided for informational
purposes only and should not be relied upon]. “Content” means text, data,
graphics, images, photographs, video, audio, information, suggestions, guidance,
content and other materials provided, made available or otherwise found on the
Website. The Content is not intended to substitute for or replace any other
diagnostic or therapeutic services. Reliance on any Content is solely at your
own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED BY
USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH CONTENT IS
PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER
COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the provider of such Product. We
make no representations as to the completeness, accuracy, quality, fitness for
purpose, timeliness or otherwise of such references (including any features or
specifications), and any such information is subject to change at any time
without notice. It is your responsibility to ascertain and obey all applicable
local, provincial, federal and foreign laws (including minimum age requirements)
regarding the possession, use and sale of any Product. The Products may be
changed periodically without prior notice.



3.    Changes. We may change this Agreement by notifying you of such changes by
any reasonable means, including by posting a revised Agreement through the
Services, or as otherwise required by applicable law. Any such changes will not
apply to any dispute between you and us arising prior to the date on which we
posted the revised Agreement incorporating such changes, or otherwise notified
you of such changes.



Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); or offer opportunities to some or all
Services users. We will, where possible, provide you with prior notice of such
changes, but may not always be able to do so. You should check the current
version of this Agreement each time you use the Services.



4.    Information Submitted Through the Services. We will collect, store,
transfer and otherwise use your information in accordance with Spring’s Privacy
Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
your personal data as described in the Privacy Policy, which may be amended from
time to time. A copy of the Privacy Policy is located at
https://care.springhealth.com/privacy.



5.    Jurisdictional Issues.The Services is controlled, hosted and operated from
the United States. The Services may not be appropriate or available for use in
some non-U.S. jurisdictions. Any use of the Services is at your own risk, and
you must comply with all applicable laws, rules and regulations in doing so. We
may limit the Services’ availability at any time, in whole or in part, to any
person, geographic area or jurisdiction that we choose. Some jurisdictions allow
specific rights to residents or citizens of such jurisdictions. Please see the
Privacy Policy to see how to exercise such rights.



6.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or the servers
or networks used to make the Services available, including by hacking or
defacing any portion of the Services, or violate any requirement, procedure or
policy of such servers or networks; restrict or inhibit any other person from
using the Services; copy, record, reproduce, modify, adapt, translate, create
derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise
exploit any portion of (or any use of) the Services except as expressly
authorized herein, without Spring’s express prior written consent (this includes
an express prohibition with respect to the taping, recording and/or
photographing in any format (e.g., video, audio, etc.) by you and/or any third
party of any counseling sessions rendered through the use of the Service);
reverse engineer, decompile or disassemble any portion of the Services, except
where such restriction is expressly prohibited by applicable law; remove any
copyright, trademark or other proprietary rights notice from the Services; frame
or mirror any portion of the Services, or otherwise incorporate any portion of
the Services into any product or service, without Spring’s express prior written
consent; systematically download and store Services content; use any robot,
spider, search/retrieval application or other manual or automatic device to
retrieve, index, “scrape,” “data mine” or otherwise gather Services content, or
reproduce or circumvent the navigational structure or presentation of the
Services, without Spring’s express prior written consent; post, transmit or
otherwise make available through or in connection with the Services any
materials that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.



7.    Registration; Usernames and Passwords. You may need to register to use all
or part of the Services. We may reject, or require that you change, any
username, password or other information that you provide to us in registering.
Your username and password are for your personal use only and should be kept
confidential; you, and not Spring, are responsible for any use or misuse of your
username or password, and you must promptly notify us of any confidentiality
breach or unauthorized use of your username or password, or your Services
account.



8.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby assign to
us, free of charge, on an exclusive basis, for the entire world and for the term
of legal protection, as and when they are created, all intellectual property
rights (including in particular but without limitation copyrights, author’s
rights, trademarks, patents, utility models, registered and unregistered
designs, models, design patents, rights of database creators, software, source
code, object code and related documentation, mask works, know-how, trade and
manufacturing secrets and confidential data, and all other intellectual property
rights or related rights (hereafter the “Intellectual Property Rights”),
attached or likely to be attached to the Feedback. In particular, you hereby
assign free of charge, on an exclusive basis, for the entire world and for the
full term of legal protection, all author’s economic rights in respect of the
Feedback, as and when such Feedback is created, such that you retain no economic
right whatsoever in respect of the Feedback. This assignment of economic rights
is granted for all purposes whatsoever, including, without limitation,
corporate, commercial, marketing, advertising, promotional, management,
organizational, publishing. You also hereby irrevocably waive in favour of
Spring, our affiliates, and our and their respective successors, assignees and
licensees, all moral rights you may have in or to the Feedback.



Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment and waiver with
respect to the Feedback and the Intellectual Property Rights provided hereunder.



You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.



9.    Spring’s Intellectual Property Rights. We and our licensors own the
Website, Questionnaires and other Services. Without limiting Section 6 and
except as otherwise expressly permitted by this Agreement, no part of the
Website or Questionnaires may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form by any means
without the prior written permission of Spring. Subject to your compliance with
this Agreement, and solely for so long as you are permitted by Spring to use the
Services, you may view one (1) copy of any portion of the Website or
Questionnaires to which we provide you access hereunder, on any single device,
solely for your personal, non-commercial use and you may reproduce and disclose
to third parties, such as your physician or other health provider, insurance
provider or pharmacy, the results of your use of the Services (for example, the
PDF file provided by Spring to you with the results of your taking a
Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.



10.    Third-Party Materials; Links. Certain Services functionality may make
available access to data, information, and materials made available by third
parties (“Third Party Materials”), or allow for the routing or transmission of
such Third Party Materials, including via links. By using such functionality,
you are directing us to access, route and transmit to you the applicable
Third-Party Materials. We neither control nor endorse, nor are we responsible
for, any Third Party Materials, including the accuracy, integrity, quality,
legality, usefulness or safety of Third Party Materials, or any intellectual
property rights therein. Certain ThirdParty Materials may, among other things,
be inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed
to be a representation or warranty by Spring with respect to any Third-Party
Materials. We have no obligation to monitor Third Party Materials, and we may
block or disable access to any Third-Party Materials (in whole or part) through
the Services at any time. In addition, the availability of any Third-Party
Materials through the Services does not imply our endorsement of, or our
affiliation with, any provider of such Third-Party Materials, nor does such
availability create any legal relationship between you and any such provider.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY
ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY
MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH
THIRD PARTY MATERIALS).

11.    DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
disclaimer of certain warranties, so the disclaimers below may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY PRODUCTS
AND THIRD- PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT ANY
WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. SPRING DISCLAIMS
ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY PRODUCTS AND THIRD- PARTY
MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS
SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND
ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS,
EMPLOYEES, AFFILIATES, AGENTS, MANDATARIES, REPRESENTATIVES, LICENSORS,
SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “AFFILIATED ENTITIES”).



While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at https://www.springhealth.com/support with a description of such alteration
and its location on the Services.



12.    Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
SPRING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF
PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF SUBMISSIONS
(INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY SUBMISSIONS), EVEN
IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT
LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND
RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES (INCLUDING, TO BE
CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR FROM ANY PRODUCTS OR THIRD-
PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE
SERVICES OR ANY PRODUCTS OR THIRD-PARTY MATERIALS IS TO STOP USING THE SERVICES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF
SPRING FOR ALL OTHER DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT,
TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE THE GREATER OF (A) THE TOTAL
AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE SERVICES AND (B) ONE HUNDRED
UNITED STATES DOLLARS (USD $100). ALL LIMITATIONS OF LIABILITY OF ANY KIND
(INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF
OF BOTH SPRING AND THE AFFILIATED ENTITIES.



Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.

13.    Indemnity. Except to the extent prohibited under applicable law, you
agree to defend, indemnify and hold harmless Spring and the Affiliated Entities
from and against all claims, losses, costs and expenses (including attorneys’
fees) arising out of or related to (a) your use of, or activities in connection
with, the Services (including, to be clear, the Questionnaires and results
thereof); and (b) any violation or alleged violation of this Agreement by you.



14.    Termination. This Agreement is effective until terminated. Spring may
terminate or suspend your use of the Services upon 7 days’ notice (except in
circumstances where you have committed a serious breach of the Agreement which
is not capable of remedy in which case no notice will be provided). Upon any
such termination or suspension, your right to use the Services will immediately
cease, and Spring may, without liability to you or any third party, immediately
deactivate or delete your username, password and account, and all associated
materials, without any obligation to provide any further access to such
materials. Sections 1, 2, 4 through 9, and 11 through 19 will survive any
expiration or termination of this Agreement.



15.    Governing Law; Jurisdiction. This Agreement is governed by and will be
construed in accordance with the laws of the State of New York, U.S.A., without
regard to its principles of conflicts of law, and regardless of your location.
You agree to exclusive jurisdiction of the federal and state courts located in
New York, New York, U.S.A., and waive any jurisdictional, venue or inconvenient
forum objections to such courts.



16.    Information or Complaints. If you have a question or complaint regarding
the Services, please send an e-mail to https://www.springhealth.com/support.
Please note that e-mail communications will not necessarily be secure;
accordingly, you should not include credit card information or other sensitive
information in your e-mail correspondence with us.



17.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason unenforceable,
that provision will be deemed severable from this Agreement and will not affect
the validity and enforceability of any remaining provision. You may not assign,
transfer or sublicense any or all of your rights or obligations under this
Agreement without our express prior written consent. We may assign, transfer or
sublicense any or all of our rights or obligations under this Agreement without
restriction, however we will not do so without your consent where such transfer
may reduce any guarantee that we provide to you. No waiver by either party of
any breach or default hereunder will be deemed to be a waiver of any preceding
or subsequent breach or default. Neither a course of dealing nor conduct between
you and us nor any trade practices shall be deemed to modify this Agreement. Any
heading, caption or section title contained herein is for convenience only, and
in no way defines or explains any section or provision. All terms defined in the
singular will have the same meanings when used in the plural, where appropriate
and unless otherwise specified. Any use of the term “including” or variations
thereof in this Agreement will be construed as if followed by the phrase
“without limitation.” This Agreement, including any terms and conditions
incorporated herein, is the entire agreement between you and Spring relating to
the subject matter hereof, and supersedes any and all prior or contemporaneous
written or oral agreements or understandings between you and Spring relating to
such subject matter. Notices to you (including notices of changes to this
Agreement) may be made via posting to the Services or by e-mail (including in
each case via links), or by regular mail, or as may be required by applicable
law. Without limitation, a printed version of this Agreement and of any notice
given in electronic form will be admissible in judicial or administrative
proceedings based upon or relating to this Agreement to the same extent and
subject to the same conditions as other business documents and records
originally generated and maintained in printed form. Spring will not be
responsible for any failure to fulfill any obligation due to any cause beyond
its control.



18.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect to your use of any version of any App
compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a
party to this Agreement and does not own and is not responsible for the Apps.
Apple is not providing any warranty for the Apps except, if applicable, to
refund the purchase price for it. Apple is not responsible for maintenance or
other support services for the Apps and will not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
Apps, including any third-party product liability claims, claims that the Apps
fail to conform to any applicable legal or regulatory requirement, claims
arising under consumer protection or similar legislation, and claims with
respect to intellectual property infringement. Any inquiries or complaints
relating to the use of the Apps, including those pertaining to intellectual
property rights, must be directed to Spring in accordance with the “Information
or Complaints” section above. The license you have been granted herein is
limited to a non-transferable license to use the Apps on an Apple-branded
product that runs Apple’s iOS operating system and is owned or controlled by
you, or as otherwise permitted by the Usage Rules set forth in Apple’s
then-current App Store Terms of Service. In addition, you must comply with the
terms of any third-party agreement applicable to you when using the Apps, such
as your wireless data service agreement. Apple and Apple’s subsidiaries are
third-party beneficiaries of this Agreement and, upon your acceptance of the
terms and conditions of this Agreement, will have the right (and will be deemed
to have accepted the right) to enforce this Agreement against you as a
third-party beneficiary thereof; notwithstanding the foregoing, Spring’s right
to enter into, rescind or terminate any variation, waiver or settlement under
this Agreement is not subject to the consent of any third party.



19.   Language. You and Spring have each expressly requested and required this
Agreement and all documents that relate hereto be drawn up in the English
language.


TERMS OF SERVICE



CREATED: FEBRUARY 7, 2022 LAST UPDATED: FEBRUARY 7, 2022



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (i) the Spring website
currently located at https://benefits.springhealth.com/ (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (ii) the software applications we may make available
for use on or through computers and mobile devices (“Apps”), and (iii) the
quizzes, tests, and questionnaires (and results thereof) we make available on or
through the Website or Apps (“Questionnaires”) (all of the foregoing,
collectively, “Services”). This Agreement hereby incorporates by this reference
any additional terms and conditions posted by Spring through the Services, or
otherwise made available to you by Spring as well as any services made available
to you by Spring-branded Medical Professional Corporations (e.g. Spring Medical
Care, P.C.), including but not limited to Spring’s Privacy Policy, the
Electronic Communication Agreement and the Informed Consent, if applicable. Your
use of the Services is governed by this Agreement regardless of how you access
the Services, including through the Internet, through Wireless Access Protocol
(commonly referred to as “WAP”), through a mobile network or otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE AT LEAST 18-YEARS OLD AND HAVE
LEGAL CAPACITY TO ENTER INTO THIS AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are (a) not intended to be medical advice or instructional for medical
diagnosis or treatment, (b) not intended to be complete or to replace personal
consultation with a qualified healthcare professional, and (c) not a substitute
for the advice of your physician or other qualified health provider(s). They are
provided for informational purposes only and should not be relied upon. You
should always seek the advice of your physician or other qualified health
provider regarding any data, information or results provided by the Services or
any questions you may have regarding a health or medical condition, and you must
never disregard, avoid or delay obtaining professional medical advice from your
physician or other qualified health provider(s) because of any data, information
or results provided on, through or by the Services. You acknowledge that while
some Content (as defined below) may be provided by individuals in the health
care field, the provision of such Content does not create a medical
professional/patient relationship, and does not constitute a medical opinion,
medical advice, or diagnosis or treatment, but is provided for informational
purposes only and should not be relied upon]. “Content” means text, data,
graphics, images, photographs, video, audio, information, suggestions, guidance,
content and other materials provided, made available or otherwise found on the
Website. The Content is not intended to substitute for or replace any other
diagnostic or therapeutic services. Reliance on any Content is solely at your
own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED BY
USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH CONTENT IS
PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER
COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the provider of such Product. We
make no representations as to the completeness, accuracy, quality, fitness for
purpose, timeliness or otherwise of such references (including any features or
specifications), and any such information is subject to change at any time
without notice. It is your responsibility to ascertain and obey all applicable
local, provincial, federal and foreign laws (including minimum age requirements)
regarding the possession, use and sale of any Product. The Products may be
changed periodically without prior notice.



3.    Changes. We may change this Agreement by notifying you of such changes by
any reasonable means, including by posting a revised Agreement through the
Services, or as otherwise required by applicable law. Any such changes will not
apply to any dispute between you and us arising prior to the date on which we
posted the revised Agreement incorporating such changes, or otherwise notified
you of such changes.



Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); or offer opportunities to some or all
Services users. We will, where possible, provide you with prior notice of such
changes, but may not always be able to do so. You should check the current
version of this Agreement each time you use the Services.



4.    Information Submitted Through the Services. We will collect, store,
transfer and otherwise use your information in accordance with Spring’s Privacy
Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
your personal data as described in the Privacy Policy, which may be amended from
time to time. Upon your acceptance of the terms and conditions of this
Agreement, you authorise the processing of your personal data for the purpose of
its proper performance. Spring provides for international data transfers and
your data may be communicated to third parties, subject to appropriate
safeguards in accordance with applicable law. A copy of the Privacy Policy is
located at https://care.springhealth.com/privacy.



5.    Jurisdictional Issues.The Services is controlled, hosted and operated from
the United States. The Services may not be appropriate or available for use in
some non-U.S. jurisdictions. Any use of the Services is at your own risk, and
you must comply with all applicable laws, rules and regulations in doing so. We
may limit the Services’ availability at any time, in whole or in part, to any
person, geographic area or jurisdiction that we choose. Some jurisdictions allow
specific rights to residents or citizens of such jurisdictions. Please see the
Privacy Policy to see how to exercise such rights.



6.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or the servers
or networks used to make the Services available, including by hacking or
defacing any portion of the Services, or violate any requirement, procedure or
policy of such servers or networks; restrict or inhibit any other person from
using the Services; copy, record, reproduce, modify, adapt, translate, create
derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise
exploit any portion of (or any use of) the Services except as expressly
authorized herein, without Spring’s express prior written consent (this includes
an express prohibition with respect to the taping, recording and/or
photographing in any format (e.g., video, audio, etc.) by you and/or any third
party of any counseling sessions rendered through the use of the Service);
reverse engineer, decompile or disassemble any portion of the Services, except
where such restriction is expressly prohibited by applicable law; remove any
copyright, trademark or other proprietary rights notice from the Services; frame
or mirror any portion of the Services, or otherwise incorporate any portion of
the Services into any product or service, without Spring’s express prior written
consent; systematically download and store Services content; use any robot,
spider, search/retrieval application or other manual or automatic device to
retrieve, index, “scrape,” “data mine” or otherwise gather Services content, or
reproduce or circumvent the navigational structure or presentation of the
Services, without Spring’s express prior written consent; post, transmit or
otherwise make available through or in connection with the Services any
materials that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.



7.    Registration; Usernames and Passwords. You may need to register to use all
or part of the Services. We may reject, or require that you change, any
username, password or other information that you provide to us in registering.
Your username and password are for your personal use only and should be kept
confidential; you, and not Spring, are responsible for any use or misuse of your
username or password, and you must promptly notify us of any confidentiality
breach or unauthorized use of your username or password, or your Services
account.



8.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby assign to
us, free of charge, on an exclusive basis, for the entire world and for the term
of legal protection, as and when they are created, all intellectual property
rights (including in particular but without limitation copyrights, author’s
rights, trademarks, patents, utility models, registered and unregistered
designs, models, design patents, rights of database creators, software, source
code, object code and related documentation, mask works, know-how, trade and
manufacturing secrets and confidential data, and all other intellectual property
rights or related rights (hereafter the “Intellectual Property Rights”),
attached or likely to be attached to the Feedback. In particular, you hereby
assign free of charge, on an exclusive basis, for the entire world and for the
full term of legal protection, all author’s economic rights in respect of the
Feedback, as and when such Feedback is created, such that you retain no economic
right whatsoever in respect of the Feedback. This assignment of economic rights
is granted for all purposes whatsoever, including, without limitation,
corporate, commercial, marketing, advertising, promotional, management,
organizational, publishing. You also hereby irrevocably waive in favour of
Spring, our affiliates, and our and their respective successors, assignees and
licensees, all moral rights you may have in or to the Feedback.



Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment and waiver with
respect to the Feedback and the Intellectual Property Rights provided hereunder.



You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.



9.    Spring’s Intellectual Property Rights. We and our licensors own the
Website, Questionnaires and other Services. Without limiting Section 6 and
except as otherwise expressly permitted by this Agreement, no part of the
Website or Questionnaires may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form by any means
without the prior written permission of Spring. Subject to your compliance with
this Agreement, and solely for so long as you are permitted by Spring to use the
Services, you may view one (1) copy of any portion of the Website or
Questionnaires to which we provide you access hereunder, on any single device,
solely for your personal, non-commercial use and you may reproduce and disclose
to third parties, such as your physician or other health provider, insurance
provider or pharmacy, the results of your use of the Services (for example, the
PDF file provided by Spring to you with the results of your taking a
Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.



10.    Third-Party Materials; Links. Certain Services functionality may make
available access to data, information, and materials made available by third
parties (“Third Party Materials”), or allow for the routing or transmission of
such Third Party Materials, including via links. By using such functionality,
you are directing us to access, route and transmit to you the applicable
Third-Party Materials. We neither control nor endorse, nor are we responsible
for, any Third Party Materials, including the accuracy, integrity, quality,
legality, usefulness or safety of Third Party Materials, or any intellectual
property rights therein. Certain ThirdParty Materials may, among other things,
be inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed
to be a representation or warranty by Spring with respect to any Third-Party
Materials. We have no obligation to monitor Third Party Materials, and we may
block or disable access to any Third-Party Materials (in whole or part) through
the Services at any time. In addition, the availability of any Third-Party
Materials through the Services does not imply our endorsement of, or our
affiliation with, any provider of such Third-Party Materials, nor does such
availability create any legal relationship between you and any such provider.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY
ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY
MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH
THIRD PARTY MATERIALS).

11.    DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
disclaimer of certain warranties, so the disclaimers below may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY PRODUCTS
AND THIRD- PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT ANY
WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. SPRING DISCLAIMS
ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY PRODUCTS AND THIRD- PARTY
MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS
SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND
ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS,
EMPLOYEES, AFFILIATES, AGENTS, MANDATARIES, REPRESENTATIVES, LICENSORS,
SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “AFFILIATED ENTITIES”).



While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at https://www.springhealth.com/support with a description of such alteration
and its location on the Services.



12.    Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
SPRING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF
PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF SUBMISSIONS
(INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY SUBMISSIONS), EVEN
IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT
LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND
RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES (INCLUDING, TO BE
CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR FROM ANY PRODUCTS OR THIRD-
PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE
SERVICES OR ANY PRODUCTS OR THIRD-PARTY MATERIALS IS TO STOP USING THE SERVICES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF
SPRING FOR ALL OTHER DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT,
TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE THE GREATER OF (A) THE TOTAL
AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE SERVICES AND (B) ONE HUNDRED
UNITED STATES DOLLARS (USD $100). ALL LIMITATIONS OF LIABILITY OF ANY KIND
(INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF
OF BOTH SPRING AND THE AFFILIATED ENTITIES.



Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.

13.    Indemnity. Except to the extent prohibited under applicable law, you
agree to defend, indemnify and hold harmless Spring and the Affiliated Entities
from and against all claims, losses, costs and expenses (including attorneys’
fees) arising out of or related to (a) your use of, or activities in connection
with, the Services (including, to be clear, the Questionnaires and results
thereof); and (b) any violation or alleged violation of this Agreement by you.



14.    Termination. This Agreement is effective until terminated. Spring may
terminate or suspend your use of the Services upon 7 days’ notice (except in
circumstances where you have committed a serious breach of the Agreement which
is not capable of remedy in which case no notice will be provided). Upon any
such termination or suspension, your right to use the Services will immediately
cease, and Spring may, without liability to you or any third party, immediately
deactivate or delete your username, password and account, and all associated
materials, without any obligation to provide any further access to such
materials. Sections 1, 2, 4 through 9, and 11 through 19 will survive any
expiration or termination of this Agreement.



15.    Governing Law; Jurisdiction. This Agreement is governed by and will be
construed in accordance with the laws of the State of New York, U.S.A., without
regard to its principles of conflicts of law, and regardless of your location.
You agree to exclusive jurisdiction of the federal and state courts located in
New York, New York, U.S.A., and waive any jurisdictional, venue or inconvenient
forum objections to such courts.



16.    Information or Complaints. If you have a question or complaint regarding
the Services, please send an e-mail
to https://www.springhealth.com/support. Please note that e-mail communications
will not necessarily be secure; accordingly, you should not include credit card
information or other sensitive information in your e-mail correspondence with
us.



17.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason unenforceable,
that provision will be deemed severable from this Agreement and will not affect
the validity and enforceability of any remaining provision. You may not assign,
transfer or sublicense any or all of your rights or obligations under this
Agreement without our express prior written consent. We may assign, transfer or
sublicense any or all of our rights or obligations under this Agreement without
restriction, however we will not do so without your consent where such transfer
may reduce any guarantee that we provide to you. No waiver by either party of
any breach or default hereunder will be deemed to be a waiver of any preceding
or subsequent breach or default. Neither a course of dealing nor conduct between
you and us nor any trade practices shall be deemed to modify this Agreement. Any
heading, caption or section title contained herein is for convenience only, and
in no way defines or explains any section or provision. All terms defined in the
singular will have the same meanings when used in the plural, where appropriate
and unless otherwise specified. Any use of the term “including” or variations
thereof in this Agreement will be construed as if followed by the phrase
“without limitation.” This Agreement, including any terms and conditions
incorporated herein, is the entire agreement between you and Spring relating to
the subject matter hereof, and supersedes any and all prior or contemporaneous
written or oral agreements or understandings between you and Spring relating to
such subject matter. Notices to you (including notices of changes to this
Agreement) may be made via posting to the Services or by e-mail (including in
each case via links), or by regular mail, or as may be required by applicable
law. Without limitation, a printed version of this Agreement and of any notice
given in electronic form will be admissible in judicial or administrative
proceedings based upon or relating to this Agreement to the same extent and
subject to the same conditions as other business documents and records
originally generated and maintained in printed form. Spring will not be
responsible for any failure to fulfill any obligation due to any cause beyond
its control.



18.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect to your use of any version of any App
compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a
party to this Agreement and does not own and is not responsible for the Apps.
Apple is not providing any warranty for the Apps except, if applicable, to
refund the purchase price for it. Apple is not responsible for maintenance or
other support services for the Apps and will not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
Apps, including any third-party product liability claims, claims that the Apps
fail to conform to any applicable legal or regulatory requirement, claims
arising under consumer protection or similar legislation, and claims with
respect to intellectual property infringement. Any inquiries or complaints
relating to the use of the Apps, including those pertaining to intellectual
property rights, must be directed to Spring in accordance with the “Information
or Complaints” section above. The license you have been granted herein is
limited to a non-transferable license to use the Apps on an Apple-branded
product that runs Apple’s iOS operating system and is owned or controlled by
you, or as otherwise permitted by the Usage Rules set forth in Apple’s
then-current App Store Terms of Service. In addition, you must comply with the
terms of any third-party agreement applicable to you when using the Apps, such
as your wireless data service agreement. Apple and Apple’s subsidiaries are
third-party beneficiaries of this Agreement and, upon your acceptance of the
terms and conditions of this Agreement, will have the right (and will be deemed
to have accepted the right) to enforce this Agreement against you as a
third-party beneficiary thereof; notwithstanding the foregoing, Spring’s right
to enter into, rescind or terminate any variation, waiver or settlement under
this Agreement is not subject to the consent of any third party.


TERMS OF SERVICE



LAST UPDATED: DECEMBER 1, 2021



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (i) the Spring website
currently located at https://benefits.springhealth.com/ (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (ii) the software applications we may make available
for use on or through computers and mobile devices (“Apps”), and (iii) the
quizzes, tests, and questionnaires (and results thereof) we make available on or
through the Website or Apps (“Questionnaires”) (all of the foregoing,
collectively, “Services”). This Agreement hereby incorporates by this reference
any additional terms and conditions posted by Spring through the Services, or
otherwise made available to you by Spring as well as any services made available
to you by Spring-branded Medical Professional Corporations (e.g. Spring Medical
Care, P.C.), including but not limited to Spring’s Privacy Policy, the
Electronic Communication Agreement and the Informed Consent, if applicable. Your
use of the Services is governed by this Agreement regardless of how you access
the Services, including through the Internet, through Wireless Access Protocol
(commonly referred to as “WAP”), through a mobile network or otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE AT LEAST 18-YEARS OLD AND HAVE
LEGAL CAPACITY TO ENTER INTO THIS AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are (a) not intended to be medical advice or instructional for medical
diagnosis or treatment, (b) not intended to be complete or to replace personal
consultation with a qualified healthcare professional, and (c) not a substitute
for the advice of your physician or other qualified health provider(s). They are
provided for informational purposes only and should not be relied upon. You
should always seek the advice of your physician or other qualified health
provider regarding any data, information or results provided by the Services or
any questions you may have regarding a health or medical condition, and you must
never disregard, avoid or delay obtaining professional medical advice from your
physician or other qualified health provider(s) because of any data, information
or results provided on, through or by the Services. You acknowledge that while
some Content (as defined below) may be provided by individuals in the health
care field, the provision of such Content does not create a medical
professional/patient relationship, and does not constitute a medical opinion,
medical advice, or diagnosis or treatment, but is provided for informational
purposes only and should not be relied upon]. “Content” means text, data,
graphics, images, photographs, video, audio, information, suggestions, guidance,
content and other materials provided, made available or otherwise found on the
Website. The Content is not intended to substitute for or replace any other
diagnostic or therapeutic services. Reliance on any Content is solely at your
own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED BY
USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH CONTENT IS
PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER
COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the provider of such Product. We
make no representations as to the completeness, accuracy, quality, fitness for
purpose, timeliness or otherwise of such references (including any features or
specifications), and any such information is subject to change at any time
without notice. It is your responsibility to ascertain and obey all applicable
local, provincial, federal and foreign laws (including minimum age requirements)
regarding the possession, use and sale of any Product. The Products may be
changed periodically without prior notice.



3.    Changes. We may change this Agreement by notifying you of such changes by
any reasonable means, including by posting a revised Agreement through the
Services, or as otherwise required by applicable law. Any such changes will not
apply to any dispute between you and us arising prior to the date on which we
posted the revised Agreement incorporating such changes, or otherwise notified
you of such changes.



Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); or offer opportunities to some or all
Services users. We will, where possible, provide you with prior notice of such
changes, but may not always be able to do so. You should check the current
version of this Agreement each time you use the Services.



4.    Information Submitted Through the Services. Your submission of information
through the Services is governed by Spring’s Privacy Policy, located at
https://care.springhealth.com/privacy (the “Privacy Policy”). You consent to the
collection, uses and disclosures of your personal information for the purposes
described in our Privacy Policy. In particular, you acknowledge and agree that
we may use personal information, including sensitive information, from many
Services users to create non-identifiable “aggregate data” (for example, reports
that calculate the percentage of users who have a particular response to or
result from the Questionnaires) that may be disclosed to third parties. You
represent and warrant that any information you provide in connection with the
Services is and will remain accurate and complete, and that you will reasonably
maintain and update such information as needed. By using the Services, you
acknowledge that you have read and understood the Privacy Policy. If you do not
agree to this policy, you should not use our services. If Spring decides to
change the Privacy Policy, we will post those changes prominently so users are
always aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We do, however, recommend that you read
the Privacy Policy each time you use our Services in case you missed our notice
of changes to the Privacy Policy. By continuing to use the Services, you
acknowledge that you have read and understood the Privacy Policy. If you do not
agree to any changes to the Privacy Policy, you should not use our Services.



5.    Jurisdictional Issues.The Services are controlled, hosted and operated
from the United States. The Services may not be appropriate or available for use
in some non-U.S. jurisdictions. Without limiting any rights you have under the
Consumer Guarantees Act 1993, any use of the Services is at your own risk, and
you must comply with all applicable laws, rules and regulations in doing so. We
may limit the Services’ availability at any time, in whole or in part, to any
person, geographic area or jurisdiction that we choose.



6.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or the servers
or networks used to make the Services available, including by hacking or
defacing any portion of the Services, or violate any requirement, procedure or
policy of such servers or networks; restrict or inhibit any other person from
using the Services; copy, record, reproduce, modify, adapt, translate, create
derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise
exploit any portion of (or any use of) the Services except as expressly
authorized herein, without Spring’s express prior written consent (this includes
an express prohibition with respect to the taping, recording and/or
photographing in any format (e.g., video, audio, etc.) by you and/or any third
party of any counseling sessions rendered through the use of the Service);
reverse engineer, decompile or disassemble any portion of the Services, except
where such restriction is expressly prohibited by applicable law; remove any
copyright, trademark or other proprietary rights notice from the Services; frame
or mirror any portion of the Services, or otherwise incorporate any portion of
the Services into any product or service, without Spring’s express prior written
consent; systematically download and store Services content; use any robot,
spider, search/retrieval application or other manual or automatic device to
retrieve, index, “scrape,” “data mine” or otherwise gather Services content, or
reproduce or circumvent the navigational structure or presentation of the
Services, without Spring’s express prior written consent; post, transmit or
otherwise make available through or in connection with the Services any
materials that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.



7.    Registration; Usernames and Passwords. You may need to register to use all
or part of the Services. We may reject, or require that you change, any
username, password or other information that you provide to us in registering.
Your username and password are for your personal use only and should be kept
confidential; you, and not Spring, are responsible for any use or misuse of your
username or password, and you must promptly notify us of any confidentiality
breach or unauthorized use of your username or password, or your Services
account.



8.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby assign to
us, free of charge, on an exclusive basis, for the entire world and for the term
of legal protection, as and when they are created, all intellectual property
rights (including in particular but without limitation copyrights, author’s
rights, trademarks, patents, utility models, registered and unregistered
designs, models, design patents, rights of database creators, software, source
code, object code and related documentation, mask works, know-how, trade and
manufacturing secrets and confidential data, and all other intellectual property
rights or related rights (hereafter the “Intellectual Property Rights”),
attached or likely to be attached to the Feedback. In particular, you hereby
assign free of charge, on an exclusive basis, for the entire world and for the
full term of legal protection, all author’s economic rights in respect of the
Feedback, as and when such Feedback is created, such that you retain no economic
right whatsoever in respect of the Feedback. This assignment of economic rights
is granted for all purposes whatsoever, including, without limitation,
corporate, commercial, marketing, advertising, promotional, management,
organizational, publishing. You also hereby irrevocably waive in favour of
Spring, our affiliates, and our and their respective successors, assignees and
licensees, all moral rights you may have in or to the Feedback.



Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment and waiver with
respect to the Feedback and the Intellectual Property Rights provided hereunder.



9.    Spring’s Intellectual Property Rights. We and our licensors own the
Website, Questionnaires and other Services. Without limiting Section 6 and
except as otherwise expressly permitted by this Agreement, no part of the
Website or Questionnaires may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form by any means
without the prior written permission of Spring. Subject to your compliance with
this Agreement, and solely for so long as you are permitted by Spring to use the
Services, you may view one (1) copy of any portion of the Website or
Questionnaires to which we provide you access hereunder, on any single device,
solely for your personal, non-commercial use and you may reproduce and disclose
to third parties, such as your physician or other health provider, insurance
provider or pharmacy, the results of your use of the Services (for example, the
PDF file provided by Spring to you with the results of your taking a
Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.



10.    Third-Party Materials; Links. Certain Services functionality may make
available access to data, information, and materials made available by third
parties (“Third Party Materials”), or allow for the routing or transmission of
such Third Party Materials, including via links. By using such functionality,
you are directing us to access, route and transmit to you the applicable
Third-Party Materials. We neither control nor endorse, nor are we responsible
for, any Third Party Materials, including the accuracy, integrity, quality,
legality, usefulness or safety of Third Party Materials, or any intellectual
property rights therein. Certain ThirdParty Materials may, among other things,
be inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed
to be a representation or warranty by Spring with respect to any Third-Party
Materials. We have no obligation to monitor Third Party Materials, and we may
block or disable access to any Third-Party Materials (in whole or part) through
the Services at any time. In addition, the availability of any Third-Party
Materials through the Services does not imply our endorsement of, or our
affiliation with, any provider of such Third-Party Materials, nor does such
availability create any legal relationship between you and any such provider.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY
ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY
MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH
THIRD PARTY MATERIALS).

11.    DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
disclaimer of certain warranties, so the disclaimers below may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY PRODUCTS
AND THIRD- PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT ANY
WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. SPRING DISCLAIMS
ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY PRODUCTS AND THIRD- PARTY
MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS
SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND
ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS,
EMPLOYEES, AFFILIATES, AGENTS, MANDATARIES, REPRESENTATIVES, LICENSORS,
SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “AFFILIATED ENTITIES”).



While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at https://www.springhealth.com/support with a description of such alteration
and its location on the Services.



12.    Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
SPRING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF
PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF SUBMISSIONS
(INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY SUBMISSIONS), EVEN
IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT
LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND
RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES (INCLUDING, TO BE
CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR FROM ANY PRODUCTS OR THIRD-
PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE
SERVICES OR ANY PRODUCTS OR THIRD-PARTY MATERIALS IS TO STOP USING THE SERVICES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF
SPRING FOR ALL OTHER DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT,
TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE THE GREATER OF (A) THE TOTAL
AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE SERVICES AND (B) ONE HUNDRED
UNITED STATES DOLLARS (USD $100). ALL LIMITATIONS OF LIABILITY OF ANY KIND
(INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF
OF BOTH SPRING AND THE AFFILIATED ENTITIES.



Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.

13.    Indemnity. Except to the extent prohibited under applicable law, you
agree to defend, indemnify and hold harmless Spring and the Affiliated Entities
from and against all claims, losses, costs and expenses (including attorneys’
fees) arising out of or related to (a) your use of, or activities in connection
with, the Services (including, to be clear, the Questionnaires and results
thereof); and (b) any violation or alleged violation of this Agreement by you.



14.    Termination. This Agreement is effective until terminated. Spring may
terminate or suspend your use of the Services upon 7 days’ notice (except in
circumstances where you have committed a serious breach of the Agreement which
is not capable of remedy in which case no notice will be provided). Upon any
such termination or suspension, your right to use the Services will immediately
cease, and Spring may, without liability to you or any third party, immediately
deactivate or delete your username, password and account, and all associated
materials, without any obligation to provide any further access to such
materials. Sections 1, 2, 4 through 9, and 11 through 19 will survive any
expiration or termination of this Agreement.



15.    Governing Law; Jurisdiction. This Agreement is governed by and will be
construed in accordance with the laws of the State of New York, U.S.A., without
regard to its principles of conflicts of law, and regardless of your location.
You agree to exclusive jurisdiction of the federal and state courts located in
New York, New York, U.S.A., and waive any jurisdictional, venue or inconvenient
forum objections to such courts.



16.    Information or Complaints. If you have a question or complaint regarding
the Services, please send an e-mail to https://www.springhealth.com/support
Please note that e-mail communications will not necessarily be secure;
accordingly, you should not include credit card information or other sensitive
information in your e-mail correspondence with us.



17.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason unenforceable,
that provision will be deemed severable from this Agreement and will not affect
the validity and enforceability of any remaining provision. You may not assign,
transfer or sublicense any or all of your rights or obligations under this
Agreement without our express prior written consent. We may assign, transfer or
sublicense any or all of our rights or obligations under this Agreement without
restriction, however we will not do so without your consent where such transfer
may reduce any guarantee that we provide to you. No waiver by either party of
any breach or default hereunder will be deemed to be a waiver of any preceding
or subsequent breach or default. Neither a course of dealing nor conduct between
you and us nor any trade practices shall be deemed to modify this Agreement. Any
heading, caption or section title contained herein is for convenience only, and
in no way defines or explains any section or provision. All terms defined in the
singular will have the same meanings when used in the plural, where appropriate
and unless otherwise specified. Any use of the term “including” or variations
thereof in this Agreement will be construed as if followed by the phrase
“without limitation.” This Agreement, including any terms and conditions
incorporated herein, is the entire agreement between you and Spring relating to
the subject matter hereof, and supersedes any and all prior or contemporaneous
written or oral agreements or understandings between you and Spring relating to
such subject matter. Notices to you (including notices of changes to this
Agreement) may be made via posting to the Services or by e-mail (including in
each case via links), or by regular mail, or as may be required by applicable
law. Without limitation, a printed version of this Agreement and of any notice
given in electronic form will be admissible in judicial or administrative
proceedings based upon or relating to this Agreement to the same extent and
subject to the same conditions as other business documents and records
originally generated and maintained in printed form. Spring will not be
responsible for any failure to fulfill any obligation due to any cause beyond
its control.



18.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect to your use of any version of any App
compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a
party to this Agreement and does not own and is not responsible for the Apps.
Apple is not providing any warranty for the Apps except, if applicable, to
refund the purchase price for it. Apple is not responsible for maintenance or
other support services for the Apps and will not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
Apps, including any third-party product liability claims, claims that the Apps
fail to conform to any applicable legal or regulatory requirement, claims
arising under consumer protection or similar legislation, and claims with
respect to intellectual property infringement. Any inquiries or complaints
relating to the use of the Apps, including those pertaining to intellectual
property rights, must be directed to Spring in accordance with the “Information
or Complaints” section above. The license you have been granted herein is
limited to a non-transferable license to use the Apps on an Apple-branded
product that runs Apple’s iOS operating system and is owned or controlled by
you, or as otherwise permitted by the Usage Rules set forth in Apple’s
then-current App Store Terms of Service. In addition, you must comply with the
terms of any third-party agreement applicable to you when using the Apps, such
as your wireless data service agreement. Apple and Apple’s subsidiaries are
third-party beneficiaries of this Agreement and, upon your acceptance of the
terms and conditions of this Agreement, will have the right (and will be deemed
to have accepted the right) to enforce this Agreement against you as a
third-party beneficiary thereof; notwithstanding the foregoing, Spring’s right
to enter into, rescind or terminate any variation, waiver or settlement under
this Agreement is not subject to the consent of any third party.



19.   Language. You and Spring have each expressly requested and required this
Agreement and all documents that relate hereto be drawn up in the English
language.


TERMS OF SERVICE



LAST UPDATED: DECEMBER 7, 2021



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring-branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), including but not limited to Spring’s Privacy Policy, the Electronic
Communication Agreement and the Informed Consent, if applicable. Your use of the
Services is governed by this Agreement regardless of how you access the
Services, including through the Internet, through Wireless Access Protocol
(commonly referred to as “WAP”), through a mobile network or otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE AT LEAST 18-YEARS OLD AND HAVE
LEGAL CAPACITY TO ENTER INTO THIS AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are (a) not intended to be medical advice or instructional for medical
diagnosis or treatment, (b) not intended to be complete or to replace personal
consultation with a qualified healthcare professional, and (c) not a substitute
for the advice of your physician or other qualified health provider(s). They are
provided for informational purposes only and should not be relied upon. You
should always seek the advice of your physician or other qualified health
provider regarding any data, information or results provided by the Services or
any questions you may have regarding a health or medical condition, and you must
never disregard, avoid or delay obtaining professional medical advice from your
physician or other qualified health provider(s) because of any data, information
or results provided on, through or by the Services. You acknowledge that while
some Content (as defined below) may be provided by individuals in the health
care field, the provision of such Content does not create a medical
professional/patient relationship, and does not constitute a medical opinion,
medical advice, or diagnosis or treatment, but is provided for informational
purposes only and should not be relied upon]. “Content” means text, data,
graphics, images, photographs, video, audio, information, suggestions, guidance,
content and other materials provided, made available or otherwise found



on the Website. The Content is not intended to substitute for or replace any
other diagnostic or therapeutic services. Reliance on any Content is solely at
your own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED
BY USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH CONTENT IS
PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER
COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the provider of such Product. We
make no representations as to the completeness, accuracy, quality, fitness for
purpose, timeliness or otherwise of such references (including any features or
specifications), and any such information is subject to change at any time
without notice. It is your responsibility to ascertain and obey all applicable
local, provincial, federal and foreign laws (including minimum age requirements)
regarding the possession, use and sale of any Product. The Products may be
changed periodically without prior notice.



3.    Changes. We may change this Agreement by notifying you of such changes by
any reasonable means, including by posting a revised Agreement through the
Services, or as otherwise required by applicable law. Any such changes will not
apply to any dispute between you and us arising prior to the date on which we
posted the revised Agreement incorporating such changes, or otherwise notified
you of such changes.



Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); or offer opportunities to some or all
Services users. We will, where possible, provide you with prior notice of such
changes, but may not always be able to do so. You should check the current
version of this Agreement each time you use the Services.



4.    Information Submitted Through the Services. We will collect, store,
transfer and otherwise use your information in accordance with Spring’s Privacy
Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
your personal data as described in the Privacy Policy, which may be amended from
time to time. A copy of the Privacy Policy is located at
https://care.springhealth.com/privacy and does not form part of the terms agreed
with you.



5.    Jurisdictional Issues. The Services are controlled, hosted and operated
from the United States. The Services may not be appropriate or available for use
in some non-U.S. jurisdictions. Any use of the Services is at your own risk, and
you must comply with all applicable laws, rules and regulations in doing so.
Within the limits permitted by law, especially, in compliance with the rules and
obligations set out in the Geoblocking Regulation (EU) 2018/302, we may limit
the Services’ availability at any time, in whole or in part, to any person,
geographic area or jurisdiction that we choose. Some jurisdictions allow
specific rights to residents or citizens of such jurisdictions. Please see the
Privacy Policy to see how to exercise such rights.



6.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or the servers
or networks used to make the Services available, including by hacking or
defacing any portion of the Services, or violate any requirement, procedure or
policy of such servers or



networks; restrict or inhibit any other person from using the Services; copy,
record, reproduce, modify, adapt, translate, create derivative works of, sell,
rent, lease, loan, timeshare, distribute or otherwise exploit any portion of (or
any use of) the Services except as expressly authorized herein, without Spring’s
express prior written consent (this includes an express prohibition with respect
to the taping, recording and/or photographing in any format (e.g., video, audio,
etc.) by you and/or any third party of any counseling sessions rendered through
the use of the Service); reverse engineer, decompile or disassemble any portion
of the Services, except where such restriction is expressly prohibited by
applicable law; remove any copyright, trademark or other proprietary rights
notice from the Services; frame or mirror any portion of the Services, or
otherwise incorporate any portion of the Services into any product or service,
without Spring’s express prior written consent; systematically download and
store Services content; use any robot, spider, search/retrieval application or
other manual or automatic device to retrieve, index, “scrape,” “data mine” or
otherwise gather Services content, or reproduce or circumvent the navigational
structure or presentation of the Services, without Spring’s express prior
written consent; post, transmit or otherwise make available through or in
connection with the Services any materials that are or may be: (a) threatening,
harassing, degrading, hateful or intimidating, or otherwise fail to respect the
rights and dignity of others; (b) defamatory, libelous, or otherwise tortious;
(c) fraudulent, false, or otherwise intended to manipulate, distort, mislead,
misrepresent, falsify or interfere with the Services or the use of the Services
(for example, with respect to the Questionnaires and results provided by the
Services); (d) obscene, indecent, pornographic or otherwise objectionable; or
(e) protected by copyright, trademark, trade secret, right of publicity or
privacy or any other proprietary right, without the express prior written
consent of the applicable owner; post, transmit or otherwise make available
through or in connection with the Services any virus, worm, Trojan horse, Easter
egg, time bomb, spyware, ransomware or other computer code, file or program that
is or is potentially harmful or invasive or intended to damage or hijack the
operation of, or to monitor the use of, any hardware, software or equipment.



7.    Registration; Usernames and Passwords. You may need to register to use all
or part of the Services. We may reject, or require that you change, any
username, password or other information that you provide to us in registering.
Your username and password are for your personal use only and should be kept
confidential; you, and not Spring, are responsible for any use or misuse of your
username or password, and you must promptly notify us of any confidentiality
breach or unauthorized use of your username or password, or your Services
account.



8.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby assign to
us, free of charge, on an exclusive basis, for the entire world and for the term
of legal protection, as and when they are created, all intellectual property
rights (including in particular but without limitation copyrights, author’s
rights, trademarks, patents, utility models, registered and unregistered
designs, models, design patents, rights of database creators, software, source
code, object code and related documentation, mask works, know-how, trade and
manufacturing secrets and confidential data, and all other intellectual property
rights or related rights (hereafter the “Intellectual Property Rights”),
attached or likely to be attached to the Feedback. In particular, you hereby
assign free of charge, on an exclusive basis, for the entire world and for the
full term of legal protection, all author’s economic rights in respect of the
Feedback, as and when such Feedback is created, such that you retain no economic
right whatsoever in respect of the Feedback. This assignment of economic rights
is granted for all purposes whatsoever, including, without limitation,
corporate, commercial, marketing, advertising, promotional, management,



organizational, publishing. You also hereby irrevocably waive in favour of
Spring, our affiliates, and our and their respective successors, assignees and
licensees, all moral rights you may have in or to the Feedback.



Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment and waiver with
respect to the Feedback and the Intellectual Property Rights provided hereunder.



You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.



9.    Spring’s Intellectual Property Rights. We and our licensors own the
Website, Questionnaires and other Services. Without limiting Section 6 and
except as otherwise expressly permitted by this Agreement, no part of the
Website or Questionnaires may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form by any means
without the prior written permission of Spring. Subject to your compliance with
this Agreement, and solely for so long as you are permitted by Spring to use the
Services, you may view one (1) copy of any portion of the Website or
Questionnaires to which we provide you access hereunder, on any single device,
solely for your personal, non-commercial use and you may reproduce and disclose
to third parties, such as your physician or other health provider, insurance
provider or pharmacy, the results of your use of the Services (for example, the
PDF file provided by Spring to you with the results of your taking a
Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.



10.    Third-Party Materials; Links. Certain Services functionality may make
available access to data, information, and materials made available by third
parties (“Third Party Materials”), or allow for the routing or transmission of
such Third Party Materials, including via links. By using such functionality,
you are directing us to access, route and transmit to you the applicable
Third-Party Materials. We neither control nor endorse, nor are we responsible
for, any Third Party Materials, including the accuracy, integrity, quality,
legality, usefulness or safety of Third Party Materials, or any intellectual
property rights therein. Certain Third-Party Materials may, among other things,
be inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed
to be a representation or warranty by Spring with respect to any Third-Party
Materials. We have no obligation to monitor Third Party Materials, and we may
block or disable access to any Third – Party Materials (in whole or part)
through the Services at any time. In addition, the availability of any
Third-Party Materials through the Services does not imply our endorsement of, or
our affiliation with, any provider of such Third-Party Materials, nor does such
availability create any legal relationship between you and any such provider.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY
ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY
MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH
THIRD PARTY MATERIALS).



11.    DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
disclaimer of certain warranties, so the disclaimers below may not apply to you.
TO THE FULLEST EXTENT



PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY PRODUCTS AND THIRD- PARTY
MATERIALS ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND,
WHETHER EXPRESS, IMPLIED OR STATUTORY. SPRING DISCLAIMS ALL WARRANTIES WITH
RESPECT TO THE SERVICES AND ANY PRODUCTS AND THIRD- PARTY MATERIALS TO THE
FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE.
ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS
AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND ITS AFFILIATES AND THEIR
RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS,
MANDATARIES, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS
(COLLECTIVELY, THE “AFFILIATED ENTITIES”).



While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.



12.    Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
SPRING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF
PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF SUBMISSIONS
(INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY SUBMISSIONS), EVEN
IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT
LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND
RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES (INCLUDING, TO BE
CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR FROM ANY PRODUCTS OR THIRD-
PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE
SERVICES OR ANY PRODUCTS OR THIRD-PARTY MATERIALS IS TO STOP USING THE SERVICES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF
SPRING FOR ALL OTHER DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT,
TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE THE GREATER OF (A) THE TOTAL
AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE SERVICES AND (B) ONE HUNDRED
UNITED STATES DOLLARS (USD $100). ALL LIMITATIONS OF LIABILITY OF ANY KIND
(INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF
OF BOTH SPRING AND THE AFFILIATED ENTITIES.



Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.



Nothing in this clause or this Agreement will affect your statutory rights as a
consumer or your consumer cancellation rights.



13.    Indemnity. Except to the extent prohibited under applicable law, you
agree to defend, indemnify and hold harmless Spring and the Affiliated Entities
from and against all claims, losses, costs



and expenses (including attorneys’ fees) arising out of or related to (a) your
use of, or activities in connection with, the Services (including, to be clear,
the Questionnaires and results thereof); and (b) any violation or alleged
violation of this Agreement by you.



14.    Termination. This Agreement is effective until terminated. Spring may
terminate or suspend your use of the Services upon 7 days’ notice (except in
circumstances where you have committed a serious breach of the Agreement which
is not capable of remedy in which case no notice will be provided). Upon any
such termination or suspension, your right to use the Services will immediately
cease, and Spring may, without liability to you or any third party, immediately
deactivate or delete your username, password and account, and all associated
materials, without any obligation to provide any further access to such
materials. Sections 1, 2, 4 through 9, and 11 through 19 will survive any
expiration or termination of this Agreement.



15.    Governing Law; Jurisdiction. This Agreement is governed by and will be
construed in accordance with the laws of the State of New York, U.S.A., without
regard to its principles of conflicts of law, and regardless of your location.
You agree to exclusive jurisdiction of the federal and state courts located in
New York, New York, U.S.A., and waive any jurisdictional, venue or inconvenient
forum objections to such courts.



16.    Information or Complaints. If you have a question or complaint regarding
the Services, please send an e-mail to careteam@springhealth.com. Please note
that e-mail communications will not necessarily be secure; accordingly, you
should not include credit card information or other sensitive information in
your e-mail correspondence with us.



17.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason unenforceable,
that provision will be deemed severable from this Agreement and will not affect
the validity and enforceability of any remaining provision. You may not assign,
transfer or sublicense any or all of your rights or obligations under this
Agreement without our express prior written consent. We may assign, transfer or
sublicense any or all of our rights or obligations under this Agreement without
restriction, however we will not do so without your consent where such transfer
may reduce any guarantee that we provide to you. No waiver by either party of
any breach or default hereunder will be deemed to be a waiver of any preceding
or subsequent breach or default. Neither a course of dealing nor conduct between
you and us nor any trade practices shall be deemed to modify this Agreement. Any
heading, caption or section title contained herein is for convenience only, and
in no way defines or explains any section or provision. All terms defined in the
singular will have the same meanings when used in the plural, where appropriate
and unless otherwise specified. Any use of the term “including” or variations
thereof in this Agreement will be construed as if followed by the phrase
“without limitation.” This Agreement, including any terms and conditions
incorporated herein, is the entire agreement between you and Spring relating to
the subject matter hereof, and supersedes any and all prior or contemporaneous
written or oral agreements or understandings between you and Spring relating to
such subject matter. Notices to you (including notices of changes to this
Agreement) may be made via posting to the Services or by e-mail (including in
each case via links), or by regular mail, or as may be required by applicable
law. Without limitation, a printed version of this Agreement and of any notice
given in electronic form will be admissible in judicial or administrative
proceedings based upon or relating to this Agreement to the same extent and
subject to the same conditions as other business documents and records
originally generated and maintained in printed form. Spring will not be
responsible for any failure to fulfill any obligation due to any cause beyond
its control.



18.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect to your use of any version of any App
compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a
party to this Agreement and does not own and is not responsible for the Apps.
Apple is not providing any warranty for the Apps except, if applicable, to
refund the purchase price for it. Apple is not responsible for maintenance or
other support services for the Apps and will not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
Apps, including any third-party product liability claims, claims that the Apps
fail to conform to any applicable legal or regulatory requirement, claims
arising under consumer protection or similar legislation, and claims with
respect to intellectual property infringement. Any inquiries or complaints
relating to the use of the Apps, including those pertaining to intellectual
property rights, must be directed to Spring in accordance with the “Information
or Complaints” section above. The license you have been granted herein is
limited to a non-transferable license to use the Apps on an Apple-branded
product that runs Apple’s iOS operating system and is owned or controlled by
you, or as otherwise permitted by the Usage Rules set forth in Apple’s
then-current App Store Terms of Service. In addition, you must comply with the
terms of any third-party agreement applicable to you when using the Apps, such
as your wireless data service agreement. Apple and Apple’s subsidiaries are
third-party beneficiaries of this Agreement and, upon your acceptance of the
terms and conditions of this Agreement, will have the right (and will be deemed
to have accepted the right) to enforce this Agreement against you as a
third-party beneficiary thereof; notwithstanding the foregoing, Spring’s right
to enter into, rescind or terminate any variation, waiver or settlement under
this Agreement is not subject to the consent of any third party.



19.    Language. You and Spring have each expressly requested and required this
Agreement and all documents that relate hereto be drawn up in the English
language.


TERMS OF SERVICE



LAST UPDATED: DECEMBER 7, 2021



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring which can be accessed here:
https://benefits.springhealth.com/, and any additional terms applicable to the
Services, made available to you by Spring as well as any services made available
to you by Spring-branded Medical Professional Corporations (e.g. Spring Medical
Care, P.C.), including but not limited to Spring’s Privacy Policy, the
Electronic Communication Agreement and the Informed Consent, if applicable. Your
use of the Services is governed by this Agreement regardless of how you access
the Services, including through the Internet, through Wireless Access Protocol
(commonly referred to as “WAP”), through a mobile network or otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE (18 YEARS) TO ENTER
INTO THIS AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are (a) not intended to be medical advice or instructional for medical
diagnosis or treatment, (b) not intended to be complete or to replace personal
consultation with a qualified healthcare professional, and (c) not a substitute
for the advice of your physician or other qualified health provider(s). They are
provided for informational purposes only and should not be relied upon. You
should always seek the advice of your physician or other qualified health
provider regarding any data, information or results provided by the Services or
any questions you may have regarding a health or medical condition, and you must
never disregard, avoid or delay obtaining professional medical advice from your
physician or other qualified health provider(s) because of any data, information
or results provided on, through or by the Services. You acknowledge that while
some Content (as defined below) may be provided by individuals in the health
care field, the provision of such Content does not create a medical
professional/patient relationship, and does not constitute a medical opinion,
medical advice, or diagnosis or treatment, but is provided for informational
purposes only and should not be relied upon. “Content” means text, data,
graphics, images, photographs, video, audio, information,



suggestions, guidance, content and other materials provided, made available or
otherwise found on the Website. The Content is not intended to substitute for or
replace any other diagnostic or therapeutic services. Reliance on any Content is
solely at your own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP
IS CREATED BY USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH
CONTENT IS PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER
COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the provider of such Product. We
make no representations as to the completeness, accuracy, quality, fitness for
purpose, timeliness or otherwise of such references (including any features or
specifications), and any such information is subject to change at any time
without notice. It is your responsibility to ascertain and obey all applicable
local, provincial, federal and foreign laws (including minimum age requirements)
regarding the possession and use of any Product. The Products may be changed
periodically without prior notice.



3.    Changes. We may change this Agreement by notifying you of such changes by
any reasonable means, including by posting a revised Agreement through the
Services, or as otherwise required by applicable law. Any such changes will not
apply to any dispute between you and us arising prior to the date on which we
posted the revised Agreement incorporating such changes, or otherwise notified
you of such changes.



Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); or offer opportunities to some or all
Services users. We will, where possible, provide you with prior notice of such
changes, but may not always be able to do so. You should check the current
version of this Agreement each time you use the Services.



4.    Information Submitted Through the Services. We will collect, store,
transfer and otherwise use your information in accordance with Spring’s Privacy
Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
your personal data as described in the Privacy Policy, which may be amended from
time to time. A copy of the Privacy Policy is located at
https://care.springhealth.com/privacy and does not form part of the terms agreed
with you.



5.    Jurisdictional Issues. The Services is controlled, hosted and operated
from the United States. The Services may not be appropriate or available for use
in some non-U.S. jurisdictions. Any use of the Services is at your own risk, and
you must comply with all applicable laws, rules and regulations in doing so.
Within the limits permitted by law, especially, in compliance with the rules and
obligations set out in the Geoblocking Regulation (EU) 2018/302, we may limit
the Services’ availability at any time, in whole or in part, to any person,
geographic area or jurisdiction that we choose. Some jurisdictions allow
specific rights to residents or citizens of such jurisdictions. Please see the
Privacy Policy to see how to exercise such rights.



6.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or the servers
or networks used to make the Services available, including by hacking or
defacing



any portion of the Services, or violate any requirement, procedure or policy of
such servers or networks; restrict or inhibit any other person from using the
Services; copy, record, reproduce, modify, adapt, translate, create derivative
works of, sell, rent, lease, loan, timeshare, distribute or otherwise exploit
any portion of (or any use of) the Services except as expressly authorized
herein, without Spring’s express prior written consent (this includes an express
prohibition with respect to the taping, recording and/or photographing in any
format (e.g., video, audio, etc.) by you and/or any third party of any
counseling sessions rendered through the use of the Service); reverse engineer,
decompile or disassemble any portion of the Services, except where such
restriction is expressly prohibited by applicable law; remove any copyright,
trademark or other proprietary rights notice from the Services; frame or mirror
any portion of the Services, or otherwise incorporate any portion of the
Services into any product or service, without Spring’s express prior written
consent; systematically download and store Services content; use any robot,
spider, search/retrieval application or other manual or automatic device to
retrieve, index, “scrape,” “data mine” or otherwise gather Services content, or
reproduce or circumvent the navigational structure or presentation of the
Services, without Spring’s express prior written consent; post, transmit or
otherwise make available through or in connection with the Services any
materials that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.



7.    Registration; Usernames and Passwords. You may need to register to use all
or part of the Services. We may reject, or require that you change, any
username, password or other information that you provide to us in registering.
Your username and password are for your personal use only and should be kept
confidential; you, and not Spring, are responsible for any use or misuse of your
username or password, and you must promptly notify us of any confidentiality
breach or unauthorized use of your username or password, or your Services
account.



8.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby assign to
us, free of charge, on an exclusive basis, for the entire world and for the term
of legal protection, as and when they are created, all intellectual property
rights (including in particular but without limitation copyrights, author’s
rights, trademarks, patents, utility models, registered and unregistered
designs, models, design patents, rights of database creators, software, source
code, object code and related documentation, mask works, know-how, trade and
manufacturing secrets and confidential data, and all other intellectual property
rights or related rights (hereafter the “Intellectual Property Rights”),
attached or likely to be attached to the Feedback. In particular, you hereby
assign free of charge, on an exclusive basis, for the entire world and for the
full term of legal protection, all author’s economic rights in respect of the
Feedback, including always the right to modify and transfer such rights, as and
when such Feedback is created, such that you retain no economic right whatsoever
in respect of the Feedback. This assignment of economic



rights is granted for all purposes whatsoever, including, without limitation,
corporate, commercial, marketing, advertising, promotional, management,
organizational, publishing.



Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment with respect to
the Feedback and the Intellectual Property Rights provided hereunder.



You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.



9.    Spring’s Intellectual Property Rights. We and our licensors own the
Website, Questionnaires and other Services. Without limiting Section 6 and
except as otherwise expressly permitted by this Agreement, no part of the
Website or Questionnaires may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form by any means
without the prior written permission of Spring. Subject to your compliance with
this Agreement, and solely for so long as you are permitted by Spring to use the
Services, you may view one (1) copy of any portion of the Website or
Questionnaires to which we provide you access hereunder, on any single device,
solely for your personal, non-commercial use and you may reproduce and disclose
to third parties, such as your physician or other health provider, insurance
provider or pharmacy, the results of your use of the Services (for example, the
PDF file provided by Spring to you with the results of your taking a
Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.



10.    Third-Party Materials; Links. Certain Services functionality may make
available access to data, information, and materials made available by third
parties (“Third Party Materials”), or allow for the routing or transmission of
such Third Party Materials, including via links. By using such functionality,
you are directing us to access, route and transmit to you the applicable
Third-Party Materials. We neither control nor endorse, nor are we responsible
for, any Third Party Materials, including the accuracy, integrity, quality,
legality, usefulness or safety of Third Party Materials, or any intellectual
property rights therein. Certain Third-Party Materials may, among other things,
be inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed
to be a representation or warranty by Spring with respect to any Third-Party
Materials. We have no obligation to monitor Third Party Materials, and we may
block or disable access to any Third – Party Materials (in whole or part)
through the Services at any time. In addition, the availability of any
Third-Party Materials through the Services does not imply our endorsement of, or
our affiliation with, any provider of such Third-Party Materials, nor does such
availability create any legal relationship between you and any such provider.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY
ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY
MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH
THIRD PARTY MATERIALS).



11.    DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
disclaimer of certain warranties, so the disclaimers below may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY PRODUCTS
AND THIRD-



PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT ANY WARRANTIES OF ANY
KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. SPRING DISCLAIMS ALL WARRANTIES
WITH RESPECT TO THE SERVICES AND ANY PRODUCTS AND THIRD- PARTY MATERIALS TO THE
FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE.
ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS
AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND ITS AFFILIATES AND THEIR
RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS,
MANDATARIES, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS
(COLLECTIVELY, THE “AFFILIATED ENTITIES”).



While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.



12.    Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
SPRING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF
PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF SUBMISSIONS
(INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY SUBMISSIONS), EVEN
IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT
LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND
RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES (INCLUDING, TO BE
CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR FROM ANY PRODUCTS OR THIRD-
PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE
SERVICES OR ANY PRODUCTS OR THIRD-PARTY MATERIALS IS TO STOP USING THE SERVICES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF
SPRING FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE THE GREATER OF (A) THE TOTAL
AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE SERVICES AND (B) ONE HUNDRED
UNITED STATES DOLLARS (USD $100). ALL LIMITATIONS OF LIABILITY OF ANY KIND
(INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF
OF BOTH SPRING AND THE AFFILIATED ENTITIES.



Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.



13.    Indemnity. Except to the extent prohibited under applicable law, you
agree to defend, indemnify and hold harmless Spring and the Affiliated Entities
from and against all claims, losses, costs and expenses (including attorneys’
fees) arising out of or related to (a) your use of, or activities in connection
with, the Services (including, to be clear, the Questionnaires and results
thereof); and (b) any violation or alleged violation of this Agreement by you.



14.    Termination. This Agreement is effective until terminated. Spring may
terminate or suspend your use of the Services upon 7 days’ notice (except in
circumstances where you have committed a serious breach of the Agreement which
is not capable of remedy in which case no notice will be provided). Upon any
such termination or suspension, your right to use the Services will immediately
cease, and Spring may, without liability to you or any third party, immediately
deactivate or delete your username, password and account, and all associated
materials, without any obligation to provide any further access to such
materials. Sections 1, 2, 4 through 9, and 11 through 19 will survive any
expiration or termination of this Agreement. You may contact
careteam@springehalth.com to request to terminate Services.



15.    Governing Law; Jurisdiction. This Agreement is governed by and will be
construed in accordance with the laws of the State of New York, U.S.A., without
regard to its principles of conflicts of law, and regardless of your location.
You agree to exclusive jurisdiction of the federal and state courts located in
New York, New York, U.S.A., and waive any jurisdictional, venue or inconvenient
forum objections to such courts.



If you reside in the EU, the European Commission provides for an online dispute
resolution platform, which you can access here:
https://ec.europa.eu/consumers/odr. If you reside in Sweden, in the unlikely
event that we are unable to resolve a complaint with you directly, you may turn
to Allmänna Reklamationsnämnden ARN, Box 174, 101 23 Stockholm – email:
arn@arn.se.



As a consumer, you will benefit from any mandatory provisions of the law of the
country in which you are resident. Nothing in these terms and conditions,
including reference to the choice of law clause, affects your rights as a
consumer to rely on such mandatory provisions of local law. You also have a
right to have a dispute resolved in the courts of your jurisdiction.



16.    Information or Complaints. If you have a question or complaint regarding
the Services, please send an e-mail to careteam@springhealth.com. Please note
that e-mail communications will not necessarily be secure; accordingly, you
should not include credit card information or other sensitive information in
your e-mail correspondence with us.



17.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason unenforceable,
that provision will be deemed severable from this Agreement and will not affect
the validity and enforceability of any remaining provision. You may not assign,
transfer or sublicense any or all of your rights or obligations under this
Agreement without our express prior written consent. We may assign, transfer or
sublicense any or all of our rights or obligations under this Agreement without
restriction. No waiver by either party of any breach or default hereunder will
be deemed to be a waiver of any preceding or subsequent breach or default.
Neither a course of dealing nor conduct between you and us nor any trade
practices shall be deemed to modify this Agreement. Any heading, caption or
section title contained herein is for convenience only, and in no way defines or
explains any section or provision. All terms defined in the singular will have
the same meanings when used in the plural, where appropriate and unless
otherwise specified. Any use of the term “including” or variations thereof in
this Agreement will be construed as if followed by the phrase “without
limitation.” This Agreement, including any terms and conditions incorporated
herein, is the entire agreement between you and Spring relating to the subject
matter hereof, and supersedes any and all prior or contemporaneous written or
oral agreements or understandings between you and Spring relating to such
subject matter. Notices to you (including notices of changes to this Agreement)
may be made via posting to the Services or by e-mail (including in each case via
links), or by regular mail, or as may be required by applicable law. Without
limitation, a printed version of this



Agreement and of any notice given in electronic form will be admissible in
judicial or administrative proceedings based upon or relating to this Agreement
to the same extent and subject to the same conditions as other business
documents and records originally generated and maintained in printed form.
Spring will not be responsible for any failure to fulfill any obligation due to
any cause beyond its control.



18.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect to your use of any version of any App
compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a
party to this Agreement and does not own and is not responsible for the Apps.
Apple is not providing any warranty for the Apps except, if applicable, to
refund the purchase price for it. Apple is not responsible for maintenance or
other support services for the Apps and will not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
Apps, including any third-party product liability claims, claims that the Apps
fail to conform to any applicable legal or regulatory requirement, claims
arising under consumer protection or similar legislation, and claims with
respect to intellectual property infringement. Any inquiries or complaints
relating to the use of the Apps, including those pertaining to intellectual
property rights, must be directed to Spring in accordance with the “Information
or Complaints” section above. The license you have been granted herein is
limited to a non-transferable license to use the Apps on an Apple-branded
product that runs Apple’s iOS operating system and is owned or controlled by
you, or as otherwise permitted by the Usage Rules set forth in Apple’s
then-current App Store Terms of Service. In addition, you must comply with the
terms of any third-party agreement applicable to you when using the Apps, such
as your wireless data service agreement. Apple and Apple’s subsidiaries are
third-party beneficiaries of this Agreement and, upon your acceptance of the
terms and conditions of this Agreement, will have the right (and will be deemed
to have accepted the right) to enforce this Agreement against you as a
third-party beneficiary thereof; notwithstanding the foregoing, Spring’s right
to enter into, rescind or terminate any variation, waiver or settlement under
this Agreement is not subject to the consent of any third party.



19.    Language. You and Spring have each expressly requested and required this
Agreement and all documents that relate hereto be drawn up in the English
language.


CONDICIONES GENERALES



Creado: 7 de febrero de 2022. Última actualización: 7 de febrero de 2022.



Lea estas Condiciones Generales (“Contrato”) detenidamente. Al hacer clic en el
mecanismo previsto para aceptar el contrato y/o continuar y acceder o utilizar
los Servicios (tal y como estos se definen a continuación) usted otorga su
consentimiento a este Contrato. Si usted no está de acuerdo con lo previsto en
el Contrato, no haga clic en el mecanismo de aceptación del contrato y no
instale, acceda ni utilice ninguno de los Servicios.

Este Contrato se formaliza entre usted y Spring Care, Inc. (“Spring” o
“nosotros”) en relación con la utilización por su parte (incluyendo el acceso a)
(1) del sitio web de Spring actualmente accesible a través de
https://benefits.springhealth.com (y de los contenidos, materiales y servicios
disponibles en el mismo, y de cualquier sitio web que pudiera sustituirlo en el
futuro, el “Sitio Web”), (2) las aplicaciones de software que podamos poner a su
disposición para su utilización en o a través de cualquier ordenador o
dispositivo móvil (“Aplicaciones”) y (3) los test y cuestionarios (y los
resultados de los mismos) que ponemos a su disposición en o a través del Sitio
Web o de las Aplicaciones (“Cuestionarios”) (todos los anteriores,
conjuntamente, “Servicios”). Este Contrato incorpora, por referencia, las
condiciones adicionales publicadas por Spring a través de los Servicios o que
Spring pudiera facilitarle de cualquier otra forma así como cualquier servicio
proporcionado por cualquier Asociación Médica Profesional gestionada bajo la
marca Spring (por ejemplo, Spring Medical Care, P.C.) en su caso. La utilización
de los Servicios se regirá por lo previsto en este Contrato con independencia de
la forma en la que usted acceda a los Servicios, ya sea a través de Internet, de
un Protocolo de Acceso Inalámbrico (normalmente denominado como “WAP”), de una
red móvil o de cualquier otra forma.

LEA ESTE CONTRATO DETENIDAMENTE PARA ASEGURARSE DE QUE ENTIENDE TODAS Y CADA UNA
DE LAS CLÁUSULAS DEL MISMO. ESTE CONTRATO CONTIENE INFORMACIÓN IMPORTANTE ACERCA
DE SUS DERECHOS, RECURSOS Y OBLIGACIONES INCLUYENDO DETERMINADAS LIMITACIONES Y
EXCLUSIONES DE RESPONSABILIDAD QUE AFECTAN A LA POSIBLE INDEMNIZACIÓN POR DAÑOS
QUE USTED ESTARÍA FACULTADO PARA RECLAMAR DE SPRING ASÍ COMO UNA OBLIGACIÓN DE
INDEMNIZARNOS EN DETERMINADOS CASOS.

AL UTILIZAR LOS SERVICIOS, USTED CONFIRMA QUE ES MAYOR DE EDAD PARA PODER
FORMALIZAR ESTE CONTRATO.

 1. Spring no ofrece asesoramiento médico. Los Servicios, incluyendo, sin
    limitación, los Cuestionarios y los resultados de estos, se proporcionan por
    Spring y sus licenciantes únicamente con fines informativos. Los Servicios y
    cualquier dato, información o resultados facilitados en, a través o por los
    Servicios (a) no constituyen un asesoramiento médico ni instrucciones para
    el diagnóstico o el tratamiento médico, (b) no pretenden ser completos ni
    sustituir la consulta en persona con un profesional médico cualificado y (c)
    no sustituyen el asesoramiento de su médico o cualquier otro profesional
    médico cualificado. Los servicios se proporcionan únicamente con una
    finalidad informativa y, por lo tanto, no debe confiarse exclusivamente en
    el contenido de los Deberá consultar con su médico o con cualquier otro
    profesional médico cualificado las dudas que le surjan en relación con los
    datos, información o resultados proporcionados por los Servicios
    planteándoles las preguntas que tenga sobre cualquier problema médico o de
    salud. No ignore, evite o retrase la obtención de asesoramiento médico
    profesional de su médico o de cualquier otro profesional médico cualificado
    como consecuencia de los datos, información o resultados facilitado en, a
    través de, o por los Servicios. Usted es consciente de que, si bien cierto
    Contenido (tal y como este se define a continuación) puede haber sido
    facilitado por personas que desarrollan su actividad en el ámbito de la
    salud, el hecho de que se le proporcione dicho Contenido no crea una
    relación médico/paciente y no constituye una opinión médica, asesoramiento
    médico, diagnóstico o tratamiento, sino que se facilita únicamente a efectos
    informativos por lo que no deberá confiar en



lo previsto en el mismo. “Contenido” significa texto, datos, gráficos, imágenes,
fotografías, video, audio, datos, sugerencias, instrucciones, contenido y
cualquier otro material facilitado, disponible o que usted pueda encontrar en el
Sitio Web. El Contenido no sustituye ni reemplaza ningún otro servicio de
diagnóstico o terapéutico. Si usted decide confiar en cualquier Contenido lo
hará bajo su única responsabilidad. EL USO DEL SITIO WEB O DE CUALQUIER
CONTENIDO DEL MISMO NO DA LUGAR A NINGUNA RELACIÓN PROFESIONAL MÉDICO/PACIENTE,
CON INDEPENDENCIA DE QUE DICHO CONTENIDO SE FACILITE POR O AL UTILIZAR EL SITIO
WEB O A TRAVÉS DE CUALQUIER OTRO MEDIO DE COMUNICACIÓN.

 2. Los Servicios se refieren a ciertos productos o servicios (conjuntamente,
    “Productos”) incluyendo la puesta a disposición de listados, descripciones,
    imágenes de, referencias y enlaces a los Productos, tanto si dichos
    Productos se proporcionan directamente por Spring como si se trata de
    Productos de terceros. Dichas referencias no deben entenderse como refrendo
    de ningún Producto ni presuponen nuestra vinculación con el proveedor del
    mismo. No otorgamos ninguna garantía sobre la integridad, exactitud,
    calidad, idoneidad para un propósito concreto, oportunidad ni ninguna otra
    en relación con las referencias efectuadas a los Productos (incluyendo las
    relativas a cualquier característica o especificación) y dicha información
    podrá modificarse en cualquier momento sin necesidad de previo aviso. Usted
    deberá comprobar y será responsable del cumplimiento de toda la normativa
    local, provincial, federal y extranjera aplicable (incluyendo los requisitos
    relativos a la edad mínima de acceso) en relación con la posesión,
    utilización y venta de cualquier Producto. Los Productos podrán modificarse
    periódicamente sin previo aviso.
 3. Podemos modificar este Contrato notificándole los cambios a través de
    cualquier medio razonable, incluyendo la publicación de una versión
    actualizada del Contrato a través de los Servicios o cualquier otro
    mecanismo exigible legalmente. Dichas modificaciones no serán aplicables a
    ninguna controversia que pudiera haberse planteado entre nosotros con
    anterioridad a la fecha de publicación de cualquier versión actualizada del
    Contrato a la que se incorporen dichos cambios o a la fecha en la que le
    hubiéramos notificado dichos cambios.

Si usted continuara utilizando los Servicios tras cualquier modificación de este
Contrato se entenderá que acepta las modificaciones efectuadas. La referencia a
la “ÚLTIMA ACTUALIZACIÓN” incluida más arriba indica la fecha de la última
modificación de este Contrato. Estamos facultados para modificar o dejar de
prestar cualquier Servicio o parte del mismo (incluyendo el acceso a los
Servicios a través de enlaces de terceros) en cualquier momento sin incurrir en
ninguna responsabilidad; también estamos facultados para cobrar, modificar o
renunciar al cobro de cualquier cantidad exigible como contraprestación por la
utilización de los Servicios y para ofrecer cualquier tipo de ventaja comercial
a todos o algunos de los usuarios de los Servicios. En la medida de lo posible
le avisaremos con antelación de cualquier cambio sustancial que vaya a
efectuarse en este Contrato pero no siempre nos resultará posible. Debe usted
consultar la versión más reciente de este Contrato cada vez que vaya a utilizar
los Servicios.

 4. Datos remitidos a través de los Servicios. Recogeremos, almacenaremos,
    comunicaremos y trataremos sus datos personales según lo previsto en la
    Política de Privacidad de Spring (la “Política de Privacidad”) de
    conformidad con las bases legales que justifican el tratamiento de sus datos
    personales tal y como se describe en la Política de Esta podrá modificarse
    en cualquier momento. Al aceptar las condiciones previstas en este Contrato,
    autoriza el tratamiento de sus datos personales para su correcta ejecución.
    Spring prevé la realización de transferencias internacionales de datos y sus
    datos podrán cederse a terceros, bajo las garantías adecuadas de acuerdo con
    la normativa aplicable. Puede consultar una copia de la Política de
    Privacidad en https://care.springhealth.com/privacy.
 5. Cuestiones Los Servicios están alojados y son dirigidos y gestionados desde
    los Estados Unidos. Los Servicios pueden no resultar apropiados o estar
    disponibles para su uso en determinadas jurisdicciones distintas de los
    Estados Unidos. El uso de los Servicios se realiza a su propio riesgo, de
    forma que será usted responsable de cumplir con las leyes, normas y
    reglamentos aplicables a la utilización de los mismos. Podemos limitar la
    disponibilidad de los Servicios en cualquier momento, total o parcialmente,
    en relación con cualquier persona, área geográfica o jurisdicción si así lo
    consideramos apropiado. Algunas jurisdicciones establecen determinados



derechos a favor de los residentes o ciudadanos de dichas jurisdicciones.
Consulte la Política de Privacidad para saber cómo puede ejercitar esos
derechos.

 6. Código de En relación con los Servicios, usted se compromete a no realizar
    ninguna de las siguientes conductas (y a no alentar a ningún tercero para
    que lleve a cabo ninguna de las siguientes conductas): utilizar los
    Servicios para ningún otro fin (incluyendo finalidades fraudulentas,
    ilícitas o ilegales) distinta de la finalidad prevista de los Servicios;
    recoger o recopilar datos acerca de los usuarios de los Servicios;
    interferir o interrumpir el funcionamiento de los Servicios o de los
    servidores o redes utilizados para proporcionar los Servicios, pirateando o
    desfigurando cualquier parte de los Servicios, incumpliendo cualquier
    requisito, procedimiento o política de dichos servidores o redes; limitar o
    impedir que cualquier otra persona utilice los Servicios; copiar, grabar,
    reproducir, modificar, adaptar, traducir, crear obras derivadas de los
    Servicios, vender, arrendar, alquilar, prestar, compartir, distribuir o
    explotar de ninguna otra manera ninguna parte de (o el uso de) los Servicios
    salvo que tal conducta se encuentre expresamente autorizada en este
    documento, sin contar con el consentimiento expreso, previo y por escrito de
    Spring (lo cual incluye una prohibición expresa, tanto sobre usted como
    sobre cualquier tercero, de grabar, registrar o fotografiar en cualquier
    formato (v.g. video, audio, etc.) cualquier sesión de asesoramiento
    proporcionada a través de los Servicios); realizar ningún proceso de
    ingeniería inversa, descompilar o desensamblar cualquier parte de los
    Servicios, excepto en los casos en los que la ley prohíba el establecimiento
    de esta limitación; eliminar cualquier aviso sobre derechos de autor, marcas
    o cualquier otro derecho de propiedad sobre los Servicios; transmitir o
    reflejar cualquier parte de los Servicios o incorporar cualquier parte de
    los Servicios a cualquier otro producto o servicio, de cualquier otra forma,
    sin contar con el consentimiento expreso, previo y por escrito de Spring.
    Descargar y almacenar contenido de los Servicios de forma sistemática;
    utilizar robots, arañas, aplicaciones de búsqueda y recuperación o cualquier
    otro dispositivo manual o automático para recuperar, indexar, “extraer” o
    “minar datos” u obtener el contenido de los Servicios o reproducir o
    soslayar la estructura de navegación o presentación de los Servicios, sin
    contar con el consentimiento expreso, previo y por escrito de Spring;
    publicar, transmitir o dar acceso a través de o en relación con los
    Servicios a cualquier material que sea o pueda considerarse: (a) amenazante,
    acosador, degradante, que incite al odio o intimidatorio o que no respecte
    los derechos y la dignidad de los demás; (b) difamatorio, calumnioso o
    ilícito; (c) fraudulento, falso o que tenga por objeto manipular,
    distorsionar, engañar, tergiversar, falsificar o interferir con los
    Servicios o con el uso de los mismos (por ejemplo, en relación con los
    Cuestionarios y los resultados proporcionados por los Servicios); (d)
    obsceno, indecente, pornográfico o censurable por cualquier otro motivo; o
    (e) protegido mediante derechos de autor, marca, secreto comercial, derechos
    publicitarios o de privacidad o cualquier otro derecho de propiedad, sin
    contar con el consentimiento expreso, previo y escrito de su propietario;
    publicar, transmitir o dar acceso a través de o en relación con los
    Servicios a cualquier virus, gusano, troyano, huevo de pascua, bomba lógica,
    software espía, software malicioso de rescate (ramsonware) o cualquier otro
    código, archivo o programa informático que sea o resulte potencialmente
    dañino o invasivo o que esté destinado a dañar o a apropiarse del
    funcionamiento de o a controlar el uso de cualquier componente material
    (hardware), programa (software) o equipo informático.
 7. Registro; Nombres de Usuario y Contraseñas. Es posible que tenga que
    registrarse para poder utilizar todos o parte de los Podremos rechazar o
    exigirle que modifique, cualquier nombre de usuario, contraseña o cualquier
    otra información que nos facilite al registrarse. Su nombre de usuario y
    contraseña son, exclusivamente, para su uso personal y deberá mantener la
    confidencialidad de los mismos; usted y no Spring es el único responsable de
    cualquier uso o uso indebido de su nombre de usuario y contraseña. Deberá
    notificarnos inmediatamente cualquier infracción de la confidencialidad o
    uso no autorizado de su nombre de usuario o contraseña, o de la cuenta
    creada para utilizar los Servicios.
 8. Si nos hiciera llegar cualquier idea, propuesta, sugerencia, recomendación o
    cualquier otro material (“Comentarios”) con independencia de que se
    encuentren o no relacionados con los Servicios, Spring y nuestras empresas
    afiliadas quedarán facultadas para utilizar y comunicar los Comentarios
    libremente, a nuestra entera discreción, sin ninguna obligación o
    limitación, incluyendo la posibilidad de crear y distribuir cualquier
    producto o servicio que incorpore



esos Comentarios sin quedar obligados a pagarle ningún canon como consecuencia
de dicha incorporación. En virtud de lo previsto en este Contrato usted nos
cede, desde el momento de su creación, de forma gratuita y con carácter
exclusivo, para todo el territorio mundial y durante la totalidad del plazo de
protección de los derechos de propiedad intelectual previsto en la ley
aplicable, todos los derechos de propiedad intelectual incluyendo, en
particular, pero sin limitación, derechos de autor, marcas, patentes, modelos de
utilidad, diseños inscritos o no, modelos, diseño de patentes, derechos como
creador de bases de datos, software, código fuente, código objeto y
documentación relacionada, esquemas de trazado, know how, secretos comerciales y
de fabricación e información confidencial y cualquier otro tipo de derechos de
propiedad intelectual o derechos relacionados con los anteriores (en adelante,
los “Derechos de Propiedad Intelectual”) inherentes o que pudieran ser
inherentes a los Comentarios. En particular, en virtud de este Contrato nos
cede, de forma gratuita y con carácter exclusivo, para todo el territorio
mundial y durante la totalidad del plazo de protección de los derechos de
propiedad intelectual previsto en la ley aplicable, todos los derechos
patrimoniales que pudieran corresponderle como autor en relación con los
Comentarios, desde el momento de su creación, de manera que no conservará ningún
derecho patrimonial de ningún tipo en relación con los Comentarios. La cesión de
los derechos económicos se realiza para cualquier finalidad, incluyendo, sin
limitación, empresarial, comercial, de marketing, publicidad, promocional,
gestión, organizativa y editorial.

Si así se lo solicitáramos usted formalizará, a nuestro coste, todos los
documentos y contratos adicionales y realizará todas las actuaciones que, en su
caso, le indiquemos para dar pleno efecto a la cesión efectuada en relación con
los Comentarios y los Derechos de Propiedad Intelectual aquí previstos.

En virtud de este Contrato usted reconoce y acepta que la realización de
Comentarios es gratuita, no solicitada y sin limitación y no da lugar a ninguna
obligación, ni fiduciaria ni de ningún otro tipo, de Spring.

 9. Derechos de Propiedad Intelectual de Spring. Nosotros y nuestros
    licenciantes somos propietarios del Sitio Web, los Cuestionarios y los
    restantes Sin que esto suponga ninguna limitación de lo previsto en el
    Apartado 6 y salvo que lo contrario estuviera expresamente permitido en este
    Contrato, no podrá reproducirse, transmitirse, transcribirse, almacenarse en
    ningún sistema de recuperación ni traducirse a ningún idioma de ninguna
    manera y por ningún medio ninguna parte del Sitio Web o de los Cuestionarios
    sin contar con el consentimiento previo y por escrito de Spring. Sujeto a su
    cumplimiento con lo previsto en este Contrato y únicamente mientras Spring
    le permita utilizar los Servicios usted podrá visualizar una copia de
    cualquier parte del Sitio Web o de los Cuestionarios a los que le demos
    acceso de conformidad con este Contrato, en un único dispositivo, únicamente
    para su uso personal, no comercial quedando facultado para reproducir y
    facilitar a terceros, tales como su médico o cualquier otro profesional de
    la salud, asegurador o farmacéutico, los resultados derivados del uso de los
    Servicios (por ejemplo, el archivo pdf que Spring le haya facilitado con los
    resultados de cualquier Cuestionario que usted haya completado).

Todos los nombres comerciales, marcas y logotipos utilizados como parte de los
Servicios pertenecen a Spring o a nuestros licenciantes. No podrá utilizar los
nombres comerciales, marcas o logotipos de Spring en relación con ningún
producto o servicio que no sea nuestro ni de ninguna otra forma que pudiera
inducir a confusión. Nada de lo contenido en los Servicios podrá interpretarse
como el otorgamiento de un derecho a utilizar los nombres comerciales, marcas o
logotipos sin contar con el consentimiento expreso, previo y por escrito de su
propietario.

 10. Materiales de Terceros; Enlaces. Algunas funcionalidades de los Servicios
     pueden darle acceso a datos, información y materiales proporcionados por
     terceros (“Materiales de Terceros”) o permitirle que acceda o que reciba
     dichos Materiales de Terceros, incluyendo el acceso a los mismos a través
     de Al utilizar dichas funcionalidades, se entenderá que usted nos está
     dando instrucciones para que accedamos a los Materiales de Terceros de que
     se trate, le dirijamos al lugar en el que se encuentran o se los
     facilitemos. No controlamos, refrendamos ni nos responsabilizamos de los
     Materiales de Terceros, incluyendo su exactitud, integridad, calidad,
     legalidad, utilidad o seguridad ni de los derechos de propiedad intelectual
     sobre los mismos. Determinados Materiales de Terceros podrían ser
     inexactos, engañosos o conducentes a error, entre otras cosas. Nada de lo
     previsto en



este Contrato podrá interpretarse como una manifestación o garantía de Spring en
relación con los Materiales de Terceros. No estamos obligados a controlar los
Materiales de Terceros. Podemos bloquear o desactivar el acceso efectuado a
través de los Servicios a cualquier Material de Terceros (total o parcialmente)
en cualquier momento. Asimismo, la disponibilidad de los Materiales de Terceros
a través de los Servicios no supone nuestra aprobación del, ni nuestra
afiliación con el proveedor de dichos Materiales de Terceros y ese acceso
tampoco crea ninguna relación entre usted y el proveedor de que se trate. EL USO
QUE USTED HAGA DE LOS MATERIALES DE TERCEROS ES A SU PROPIO RIESGO Y QUEDA
SUJETO A CUALQUIER CONDICIÓN O POLÍTICA ADICIONAL APLICABLE A ESOS MATERIALES DE
TERCERO (COMO LAS CONDICIONES GENERALES DEL SERVICIO O LAS POLÍTICAS DE
PRIVACIDAD DE LOS PROVEEDORES DE LOS MATERIALES DE TERCERO).

 11. EXONERACIÓN DE RESPONSABILIDAD. En determinadas jurisdicciones no resulta
     posible establecer una exoneración de responsabilidad en relación con
     determinadas garantías, de manera que las exoneraciones previstas a
     continuación podrían no serle aplicables. EN LA MÁXIMA MEDIDA PERMITIDA POR
     LA LEY APLICABLE, LOS SERVICIOS, PRODUCTOS Y LOS MATERIALES DE TERCEROS SE
     LE PROPORCIONAN COMO CUERPO CIERTO, EN EL ESTADO EN EL QUE SE ENCUENTRAN
     SIN OTORGAR, EN RELACIÓN CON LOS MISMOS, GARANTÍAS DE NINGÚN TIPO,
     EXPLÍCITAS, IMPLÍCITAS O LEGALES. SPRING NO OTORGA NINGUNA GARANTÍA NI
     ASUME NINGUNA RESPONSABILIDAD EN RELACIÓN CON LOS SERVICIOS, LOS PRODUCTOS
     Y LOS MATERIALES DE TERCEROS EN LA MÁXIMA MEDIDA PERMITIDA POR LA LEY
     APLICABLE, INCLUYENDO GARANTÍAS DE COMERCIABILIDAD, IDONEIDAD PARA UN
     PROPÓSITO CONCRETO, AUSENCIA DE INFRACCIONES Y TÍTULO. LAS EXONERACIONES DE
     RESPONSABILIDAD (INCLUYENDO LAS PREVISTAS EN ESTE APARTADO Y LAS
     ESTABLECIDAS EN CUALQUIER OTRO APARTADO DE ESTE CONTRATO) SE ESTABLECEN EN
     BENEFICIO DE SPRING Y DE SUS EMPRESAS AFILIADAS ASÍ COMO DE SUS RESPECTIVOS
     ACCIONISTAS, ADMINISTRADORES, DIRECTIVOS, EMPLEADOS, EMPRESAS AFILIADAS,
     AGENTES, MANDATARIOS, REPRESENTANTES, LICENCIANTES, PROVEEDORES Y
     PROVEEDORES DE SERVICIOS (CONJUNTAMENTE, LAS “EMPRESAS AFILIADAS”).

Aunque intentamos preservar la oportunidad, integridad y seguridad de los
Servicios, no garantizamos que los Servicios estén o vayan a estar actualizados,
ni que sean o vayan a ser completos, correctos o seguros ni que el acceso a los
Servicios vaya a estar libre de interrupciones. Los Servicios pueden incluir
inexactitudes, errores y materiales que incumplan o contradigan lo previsto en
este Contrato. Asimismo, es posible que algún tercero pudiera efectuar
modificaciones no autorizadas a los Servicios. Si usted tuviera conocimiento de
cualquier modificación no autorizada póngase  en   contacto   con   nosotros  
en   la   siguiente   dirección   careteam@springhealth.com facilitándonos una
descripción de la modificación y el lugar en el que se encuentra dentro de los
Servicios.

 12. Limitación de EN LA MEDIDA EN QUE ASÍ LO PERMITA LA LEY APLICABLE, SPRING
     NO SERÁ RESPONSABLE POR DAÑOS INDIRECTOS, INCIDENTALES, CONSECUENCIALES,
     ESPECIALES, EJEMPLARIZANTES O PUNITIVOS DE NINGÚN TIPO, YA SE TRATE DE
     DAÑOS CONTRACTUALES, EXTRACONTRACTUALES (INCLUYENDO NEGLIGENCIA),
     RESPONSABILIDAD OBJETIVA O DAÑOS DERIVADOS DE CUALQUIER OTRA FUENTE DE
     RESPONSABILIDAD, INCLUYENDO DAÑOS CALIFICADOS COMO LUCRO CESANTE,
     UTILIZACIÓN O DATOS, PÉRDIDA DE OTROS BIENES INTANGIBLES, AUSENCIA DE
     SEGURIDAD EN LOS ENVÍOS (INCLUYENDO LA INTERCEPTACIÓN NO AUTORIZADA DE
     CUALQUIER ENVÍO POR UN TERCERO) INCLUSO EN EL CASO DE QUE LA POSIBILIDAD DE
     QUE DICHOS DAÑOS PUDIERAN MATERIALIZARSE SE HUBIERA PUESTO DE MANIFIESTO
     CON ANTERIORIDAD A SU ACAECIMIENTO. SIN PERJUICIO DE LO ANTERIOR, SPRING NO
     SERÁ RESPONSABLE DE NINGÚN TIPO DE DAÑO QUE SE DERIVE DEL USO O
     IMPOSIBILIDAD DE USAR LOS SERVICIOS (INCLUYENDO, A EFECTOS ACLARATORIOS,
     LOS CUESTIONARIOS Y LOS RESULTADOS DE LOS MISMOS) NI DE LOS PRODUCTOS O DE
     LOS MATERIALES DE TERCEROS. SU ÚNICO REMEDIO EN EL CASO DE QUE NO ESTUVIERA
     SATISFECHO CON LOS SERVICIOS, LOS PRODUCTOS O CUALQUIER MATERIAL DE



TERCEROS ES DEJAR DE UTILIZAR LOS SERVICIOS. EN LA MEDIDA EN QUE ASÍ LO PERMITA
LA LEY APLICABLE, LA RESPONSABILIDAD TOTAL MÁXIMA DE SPRING POR DAÑOS Y
PERJUICIOS O POR CUALQUIER OTRO MOTIVO, TANTO CONTRACTUAL COMO EXTRACONTRACTUAL
(INCLUYENDO NEGLIGENCIA) O DERIVADA DE CUALQUIER OTRA FUENTE DE RESPONSABILIDAD,
SERÁ LA MAYOR DE LAS SIGUIENTES CANTIDADES (A) EL IMPORTE TOTAL QUE, EN SU CASO,
USTED HUBIERA PAGADO A SPRING POR LOS SERVICIOS Y (B) CIEN DÓLARES AMERICANOS
($100 USD). LAS LIMITACIONES DE RESPONSABILIDAD AQUÍ CONTENIDAS (INCLUYENDO LAS
QUE SE DETALLAN EN ESTE APARTADO Y EN CUALQUIER OTRO LUGAR DE ESTE CONTRATO) SE
ESTABLECEN EN BENEFICIO DE SPRING Y DE SUS EMPRESAS AFILIADAS.

Es posible que la ley aplicable no permita establecer limitaciones de
responsabilidad en relación con determinadas garantías implícitas ni exclusiones
o limitaciones de responsabilidad en relación con determinados daños; si lo
anterior le resultara aplicable, algunas o todas las exoneraciones, exclusiones
o limitaciones podrían no serle aplicables siendo usted titular de determinados
derechos legales con carácter adicional a lo aquí previsto.

 13. Indemnización. Salvo que así lo prohíba la ley aplicable, usted se
     compromete a defender, indemnizar y mantener tanto a Spring como a sus
     Empresas Afiliadas indemnes frente a cualquier reclamación, daño, coste o
     gasto (incluyendo los honorarios de abogado) que se deriven de o que estén
     relacionados con (a) su uso de, o cualquier actividad relacionada con, los
     Servicios (incluyendo, a efectos aclaratorios, los Cuestionarios y los
     resultados de los mismos); y (b) cualquier incumplimiento o presunto
     incumplimiento de este Contrato por su
 14. Terminación. Este Contrato estará en vigor hasta su terminación. Spring
     puede cancelar o suspender su uso de los Servicios en cualquier momento sin
     necesidad de previo aviso, incluyendo en aquellos casos en los que Spring
     considere que usted ha incumplido o ha actuado de forma contraria a la
     letra o al espíritu de este Contrato. Tras la terminación o suspensión del
     Contrato, cesará, con carácter inmediato, su derecho a utilizar los
     Servicios y Spring podrá, sin incurrir en ninguna responsabilidad frente a
     usted ni frente a ningún tercero, desactivar o borrar, de forma inmediata,
     su nombre de usuario, contraseña y cuenta, así como todos los materiales
     asociados a la misma sin ninguna obligación de facilitarle ningún otro
     acceso a dichos Los apartados 1, 2, 4 a 9 y 11 a 19 continuarán en vigor
     tras la extinción o terminación de este Contrato.
 15. Ley aplicable; Jurisdicción. Con independencia de su lugar de residencia,
     este Contrato está sujeto a y se interpretará de conformidad con las leyes
     del Estado de Nueva York, Estados Unidos, sin que resulten aplicables las
     normas sobre resolución de conflicto de leyes. Usted acepta someterse a la
     jurisdicción exclusiva de los tribunales federales y estatales de Nueva
     York, Nueva York, Estados Unidos y renuncia a oponer cualquier excepción de
     falta de jurisdicción o competencia objetiva o territorial en relación con
     dichos
 16. Información o Si tuviera cualquier pregunta o queja en relación con los
     Servicios, envíe un correo electrónico a careteam@springhealth.com. Tenga
     en cuenta que las comunicaciones a través de correo electrónico no son
     necesariamente seguras; en consecuencia, no incluya los datos de ninguna
     tarjeta de crédito o cualquier otro tipo de datos sensibles en la
     correspondencia que mantenga con nosotros a través de correo electrónico.
 17. Este Contrato no da lugar a, ni deberá interpretarse como, un contrato de
     asociación, empresa conjunta, relación laboral, agencia, franquicia entre
     usted y Spring. En el caso de que cualquier disposición de este Contrato se
     considerara ilegal, nula o ineficaz por cualquier razón, dicha disposición
     se tendrá por no puesta y no afectará a la validez y eficacia de las
     restantes disposiciones del Contrato. No puede ceder, transmitir ni
     sublicenciar ninguno de sus derechos u obligaciones bajo el Contrato sin
     contar con nuestro consentimiento expreso, previo y por escrito. Estamos
     facultados para ceder, transmitir o sublicenciar todos o parte de nuestros
     derechos y obligaciones bajo este Contrato sin limitación. La renuncia a
     exigir el cumplimiento de este Contrato en relación con cualquier
     incumplimiento puntual del mismo no se entenderá como una renuncia a exigir
     dicho cumplimiento en relación con cualquier incumplimiento anterior o
     posterior. Este Contrato no se verá modificado como resultado del
     desarrollo de la relación entre las partes ni como



consecuencia de ninguna práctica comercial. Los encabezamientos, títulos o
subtítulos de los apartados de este Contrato se incluyen únicamente a efectos
informativos y no definen ni explican el contenido de ningún apartado o
disposición. Todos los términos definidos en singular tendrán el mismo
significado que se les atribuye, al ser utilizados en plural, siempre que
resulte adecuado y salvo que se establezca cualquier otra cosa en este Contrato.
El uso del término “incluyendo” o cualquier variación del mismo en este Contrato
se interpretará como si dicho término fuera seguido de la expresión “sin
limitación”. Este Contrato, incluyendo los términos o condiciones incorporados
al mismo, constituye el acuerdo completo entre usted y Spring en relación con el
objeto del mismo, y sustituye cualquier acuerdo o entendimiento previo o
coetáneo, verbal o escrito, entre usted y Spring en relación con dicho objeto.
Las notificaciones que debamos efectuar bajo este Contrato (incluyendo las
notificaciones relativas a la modificación del Contrato) podrán realizarse
mediante su publicación en los Servicios o a través de correo electrónico
(incluyendo, en ambos casos, a través del envío de un enlace) o mediante correo
ordinario o en la forma establecida en la ley aplicable. La versión impresa de
este Contrato y de cualquier notificación enviada de forma electrónica
resultarán admisibles como prueba en cualquier procedimiento judicial o
administrativo que verse sobre este Contrato o que se plantee en relación con el
mismo, sin limitación, de la misma forma y con sujeción a las mismas condiciones
que las aplicables a cualquier otro documento o registro comercial original cuya
versión impresa se haya conservado. Spring no será responsable del
incumplimiento de ninguna obligación debido a cualquier causa o circunstancia
ajena a su control.

 18. Condiciones Específicas para Apple. Además de aceptar las disposiciones
     anteriores, y no obstante cualquier disposición en contrario aquí prevista,
     las siguientes disposiciones resultarán de aplicación en el caso de que
     usted utilice cualquier versión de cualquier Aplicación compatible con el
     sistema operativo iOS de Apple Inc. (“Apple”). Apple no es parte de este
     Contrato ni tampoco es propietaria ni se responsabiliza de las
     Aplicaciones. Apple no otorga ninguna garantía en relación con las
     Aplicaciones excepto, cuando así resulte aplicable, la de reembolso del
     precio de compra de la misma. Apple no es responsable del mantenimiento ni
     de ningún otro servicio de atención al cliente de las Aplicaciones y no
     asume ninguna responsabilidad por las reclamaciones, pérdidas,
     responsabilidades, daños, costes o gastos incurridos en relación con las
     Aplicaciones, incluyendo reclamaciones por producto defectuoso de terceros,
     reclamaciones fundamentadas en que las Aplicaciones no se ajustan a los
     requisitos legales o reglamentarios aplicables, reclamaciones efectuadas
     sobre la base de los derechos de los consumidores o cualquier normativa de
     carácter análogo y reclamaciones en relación con la infracción de derechos
     de propiedad intelectual. Cualquier pregunta o reclamación en relación con
     el uso de las Aplicaciones, incluyendo las que se refieran a derechos de
     propiedad intelectual, deberán dirigirse a Spring de conformidad con lo
     previsto en el apartado “Información o Reclamaciones” La licencia que se le
     otorga en virtud de este Contrato queda limitada a una licencia
     intransferible para utilizar las Aplicaciones en un producto de la marca
     Apple, de su propiedad o bajo su control o utilizado de cualquier otra
     forma prevista en las Reglas de Uso establecidas en las Condiciones
     Generales de Servicio aplicables en cada momento en la Tienda de
     Aplicaciones (App Store) de Apple, que utilice el sistema operativo iOS de
     Apple. Asimismo, usted queda obligado a cumplir con las condiciones
     previstas en cualquier contrato con terceros aplicable al uso de las
     Aplicaciones, tales como el contrato de servicio de datos inalámbricos.
     Apple y las filiales de Apple se consideran como beneficiarios de las
     estipulaciones a favor de tercero contenidas en este Contrato y, al aceptar
     las condiciones previstas en este Contrato, estarán facultados (y se
     entenderá que aceptan el derecho) a instar el cumplimiento de este Contrato
     frente a usted como beneficiarios de las estipulaciones contenidas en el
     mismo; no obstante lo anterior, el derecho de Spring a formalizar,
     rescindir o terminar cualquier modificación, renuncia o acuerdo
     transaccional al amparo de este Contrato no quedará sujeto a la obtención
     del consentimiento de ningún tercero.
 19. Tanto usted como Spring han exigido expresamente que este Contrato y todos
     los documentos relacionados con el mismo se redacten en idioma inglés.


TERMS OF SERVICE



Created: February 7, 2022 Last Updated: February 7, 2022



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.

This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring- branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), if applicable. Your use of the Services is governed by this Agreement
regardless of how you access the Services, including through the Internet,
through Wireless Access Protocol (commonly referred to as “WAP”), through a
mobile network or otherwise.

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.

BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.

 1. Spring Does Not Provide Medical Advice. The Services, including, without
    limitation, the Questionnaires and the results of the Questionnaires, are
    provided by Spring and its licensors for informational purposes The
    Services, and any data, information or results provided on, through or by
    the Services, are (a) not intended to be medical advice or instructional for
    medical diagnosis or treatment, (b) not intended to be complete or to
    replace personal consultation with a qualified health care professional, and
    (c) not a substitute for the advice of your physician or other qualified
    health provider(s). They are provided for informational purposes only and
    should not be relied upon. You should always seek the advice of your
    physician or other qualified health provider regarding any data, information
    or results provided by the Services or any questions you may have regarding
    a health or medical condition, and you must never disregard, avoid or delay
    obtaining professional medical advice from your physician or other qualified
    health provider(s) because of any data, information or results provided on,
    through or by the Services. You acknowledge that while some Content (as
    defined below) may be provided by individuals in the health care field, the
    provision of such Content does not create a medical professional/patient
    relationship, and does not constitute a medical opinion, medical advice, or
    diagnosis or treatment, but is provided for informational purposes only and
    should not be relied upon. “Content” means text, data, graphics, images,
    photographs, video, audio, information, suggestions, guidance, content and
    other materials provided, made available or otherwise found on the Website.
    The Content is not intended to substitute for or replace any other
    diagnostic or therapeutic services. Reliance on any Content is solely at
    your own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS
    CREATED BY USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH
    CONTENT IS PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY
    OTHER COMMUNICATIONS.



 2. The Services may refer to certain goods or services (collectively,
    “Products”), including making available listings, descriptions, and images
    of, and references and links to, Products, whether such Products are made
    available by Spring or by third parties. Such references do not imply our
    endorsement of any Product or affiliation with the provider of such Product.
    We make no representations as to the completeness, accuracy, quality,
    fitness for purpose, timeliness or otherwise of such references (including
    any features or specifications), and any such information is subject to
    change at any time without notice. It is your responsibility to ascertain
    and obey all applicable local, provincial, federal and foreign laws
    (including minimum age requirements) regarding the possession, use and sale
    of any Product. The Products may be changed periodically without prior
    notice.
 3. We may change this Agreement by notifying you of such changes by any
    reasonable means, including by posting a revised Agreement through the
    Services, or as otherwise required by applicable law. Any such changes will
    not apply to any dispute between you and us arising prior to the date on
    which we posted the revised Agreement incorporating such changes, or
    otherwise notified you of such changes.

Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); charge, modify or waive any fees required
to use the Services; or offer opportunities to some or all Services users. We
will, where possible, provide you with prior notice of substantial changes to
this Agreement, but may not always be able to do so. You should check the
current version of this Agreement each time you use the Services.

 4. Information Submitted Through the Services. We will collect, store, transfer
    and otherwise use your information in accordance with Spring’s Privacy
    Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
    your personal data as described in the Privacy Policy, which may be amended
    from time to time. Upon your acceptance of the terms and conditions of this
    Agreement, you authorise the processing of your personal data for the
    purpose of its proper Spring provides for international data transfers and
    your data may be communicated to third parties, subject to appropriate
    safeguards in accordance with applicable law. A copy of the Privacy Policy
    is located at https://care.springhealth.com/privacy.
 5. Jurisdictional The Services is controlled, hosted and operated from the
    United States. The Services may not be appropriate or available for use in
    some non-U.S. jurisdictions. Any use of the Services is at your own risk,
    and you must comply with all applicable laws, rules and regulations in doing
    so. We may limit the Services’ availability at any time, in whole or in
    part, to any person, geographic area or jurisdiction that we choose. Some
    jurisdictions allow specific rights to residents or citizens of such
    jurisdictions. Please see the Privacy Policy to see how to exercise such
    rights.
 6. Rules of In connection with the Services, you will not (and will not
    encourage third parties to): use the Services for any purpose (including any
    purpose that is fraudulent or otherwise tortious or unlawful) other than the
    Services’ intended purpose; harvest or collect information about users of
    the Services; interfere with or disrupt the operation of the Services or the
    servers or networks used to make the Services available, including by
    hacking or defacing any portion of the Services, or violate any requirement,
    procedure or policy of such servers or networks; restrict or inhibit any
    other person from using the Services; copy, record, reproduce, modify,
    adapt, translate, create derivative works of, sell, rent, lease, loan,
    timeshare, distribute or otherwise exploit any portion of (or any use of)
    the Services except as expressly authorized herein, without Spring’s express
    prior written consent (this includes an express prohibition with respect to
    the taping, recording and/or photographing in any format (e.g., video,
    audio, etc.) by you and/or any third party of any counseling sessions
    rendered through the use of the Service); reverse engineer, decompile or
    disassemble any portion of the Services, except where such restriction is
    expressly prohibited by applicable law; remove any copyright, trademark or
    other proprietary rights notice from the Services; frame or mirror any
    portion of the Services, or otherwise incorporate any portion of the
    Services into any product or service, without Spring’s express prior written
    consent. Systematically download and store Services content; use any robot,
    spider, search/retrieval application or other manual or automatic device to
    retrieve,



index, “scrape,” “data mine” or otherwise gather Services content, or reproduce
or circumvent the navigational structure or presentation of the Services,
without Spring’s express prior written consent; post, transmit or otherwise make
available through or in connection with the Services any materials that are or
may be: (a) threatening, harassing, degrading, hateful or intimidating, or
otherwise fail to respect the rights and dignity of others; (b) defamatory,
libelous, or otherwise tortious; (c) fraudulent, false, or otherwise intended to
manipulate, distort, mislead, misrepresent, falsify or interfere with the
Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.

 7. Registration; Usernames and Passwords. You may need to register to use all
    or part of the Services. We may reject, or require that you change, any
    username, password or other information that you provide to us in
    registering. Your user name and password are for your personal use only and
    should be kept confidential; you, and not Spring, are responsible for any
    use or misuse of your user name or password, and you must promptly notify us
    of any confidentiality breach or unauthorized use of your user name or
    password, or your Services
 8. If you provide to us any ideas, proposals, suggestions, recommendations or
    other materials (“Feedback”), whether related to the Services or otherwise,
    Spring and our affiliates will be free to use and disclose the Feedback in
    our sole discretion without any obligations or restrictions of any kind,
    including creating and distributing any product or service that incorporates
    the Feedback without paying you any royalties. You hereby assign to us, free
    of charge, on an exclusive basis, for the entire world and for the full term
    of legal protection provided by the applicable law as and when they are
    created, all intellectual property rights, including in particular but
    without limitation copyrights, author’s rights, trademarks, patents, utility
    models, registered and unregistered designs, models, design patents, rights
    of database creators, software, source code, object code and related
    documentation, mask works, know-how, trade and manufacturing secrets and
    confidential data, and all other intellectual property rights or related
    rights (hereafter the “Intellectual Property Rights”), attached or likely to
    be attached to the Feedback. In particular, you hereby assign free of
    charge, on an exclusive basis, for the entire world and for the full term of
    legal protection provided by the applicable law, all author’s economic
    rights in respect of the Feedback, as and when such Feedback is created,
    such that you retain no economic right whatsoever in respect of the
    Feedback. This assignment of economic rights is granted for all purposes
    whatsoever, including, without limitation, corporate, commercial, marketing,
    advertising, promotional, management, organizational, publishing.

Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment with respect to
the Feedback and the Intellectual Property Rights provided hereunder.

You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.

 9. Spring’s Intellectual Property We and our licensors own the Website,
    Questionnaires and other Services. Without limiting Section 6 and except as
    otherwise expressly permitted by this Agreement, no part of the Website or
    Questionnaires may be reproduced, transmitted, transcribed, stored in a
    retrieval system, or translated into any language in any form by any means
    without the prior written permission of Spring. Subject to your compliance
    with this Agreement, and solely for so long as you are permitted by Spring
    to use the Services, you may view one (1) copy of any portion of the Website
    or Questionnaires to which we provide you access hereunder, on any single
    device, solely for your personal, non-commercial use and you may reproduce
    and disclose to third parties, such as your physician or other health
    provider, insurance provider or pharmacy, the results of your



use of the Services (for example, the PDF file provided by Spring to you with
the results of your taking a Questionnaire).

All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.

 10. Third-Party Materials; Links. Certain Services functionality may make
     available access to data, information, and materials made available by
     third parties (“Third Party Materials”), or allow for the routing or
     transmission of such Third Party Materials, including via By using such
     functionality, you are directing us to access, route and transmit to you
     the applicable Third-Party Materials. We neither control nor endorse, nor
     are we responsible for, any Third Party Materials, including the accuracy,
     integrity, quality, legality, usefulness or safety of Third Party
     Materials, or any intellectual property rights therein. Certain Third-Party
     Materials may, among other things, be inaccurate, misleading or deceptive.
     Nothing in this Agreement will be deemed to be a representation or warranty
     by Spring with respect to any Third-Party Materials. We have no obligation
     to monitor Third Party Materials, and we may block or disable access to any
     Third-Party Materials (in whole or part) through the Services at any time.
     In addition, the availability of any Third-Party Materials through the
     Services does not imply our endorsement of, or our affiliation with, any
     provider of such Third-Party Materials, nor does such availability create
     any legal relationship between you and any such provider. YOUR USE OF THIRD
     PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS,
     CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY MATERIALS (SUCH AS
     TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY
     MATERIALS).
 11. DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
     disclaimer of certain warranties, so the disclaimers below may not apply to
     TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS”
     WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY.
     SPRING DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER
     APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
     PARTICULAR PURPOSE, NON- INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY
     KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE
     ON BEHALF OF BOTH SPRING AND ITS AFFILIATES AND THEIR RESPECTIVE
     SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS,
     MANDATARIES, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS
     (COLLECTIVELY, THE “AFFILIATED ENTITIES”).

While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.

 12. Limitation of TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPRING WILL NOT BE
     LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR
     PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
     NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS
     OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF
     SUBMISSIONS (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY
     SUBMISSIONS), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES
     OR LOSSES. WITHOUT LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR
     DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE



SERVICES (INCLUDING, TO BE CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR
FROM ANY PRODUCTS OR THIRD-PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR
DISSATISFACTION WITH THE SERVICES OR ANY PRODUCTS OR THIRD- PARTY MATERIALS IS
TO STOP USING THE SERVICES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE
MAXIMUM AGGREGATE LIABILITY OF SPRING FOR ALL DAMAGES, LOSSES AND CAUSES OF
ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE
THE GREATER OF (A) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE
SERVICES AND (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100). ALL LIMITATIONS
OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS
AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND THE AFFILIATED ENTITIES.

Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.

 13. Except to the extent prohibited under applicable law, you agree to defend,
     indemnify and hold harmless Spring and the Affiliated Entities from and
     against all claims, losses, costs and expenses (including attorneys’ fees)
     arising out of or related to (a) your use of, or activities in connection
     with, the Services (including, to be clear, the Questionnaires and results
     thereof); and (b) any violation or alleged violation of this Agreement by
     you.
 14. This Agreement is effective until terminated. Spring may terminate or
     suspend your use of the Services at any time and without prior notice,
     including if Spring believes that you have violated or acted inconsistently
     with the letter or spirit of this Agreement. Upon any such termination or
     suspension, your right to use the Services will immediately cease, and
     Spring may, without liability to you or any third party, immediately
     deactivate or delete your user name, password and account, and all
     associated materials, without any obligation to provide any further access
     to such materials. Sections 1, 2, 4 through 9, and 11 through 19 will
     survive any expiration or termination of this Agreement.
 15. Governing Law; This Agreement is governed by and will be construed in
     accordance with the laws of the State of New York, U.S.A., without regard
     to its principles of conflicts of law, and regardless of your location. You
     agree to exclusive jurisdiction of the federal and state courts located in
     New York, New York, U.S.A., and waive any jurisdictional, venue or
     inconvenient forum objections to such courts.
 16. Information or Complaints. If you have a question or complaint regarding
     the Services, please send an e-mail to careteam@springhealth.com. Please
     note that e-mail communications will not necessarily be secure;
     accordingly, you should not include credit card information or other
     sensitive information in your e-mail correspondence with
 17. This Agreement does not, and will not be construed to, create any
     partnership, joint venture, employer-employee, agency or
     franchisor-franchisee relationship between you and Spring. If any provision
     of this Agreement is found to be unlawful, void or for any reason
     unenforceable, that provision will be deemed severable from this Agreement
     and will not affect the validity and enforceability of any remaining
     provision. You may not assign, transfer or sublicense any or all of your
     rights or obligations under this Agreement without our express prior
     written consent. We may assign, transfer or sublicense any or all of our
     rights or obligations under this Agreement without restriction. No waiver
     by either party of any breach or default hereunder will be deemed to be a
     waiver of any preceding or subsequent breach or default. Neither a course
     of dealing nor conduct between you and us nor any trade practices shall be
     deemed to modify this Agreement. Any heading, caption or section title
     contained herein is for convenience only, and in no way defines or explains
     any section or provision. All terms defined in the singular will have the
     same meanings when used in the plural, where appropriate and unless
     otherwise specified. Any use of the term “including” or variations thereof
     in this Agreement will be construed as if followed by the phrase “without
     limitation.” This Agreement, including any terms and conditions
     incorporated herein, is the entire agreement



between you and Spring relating to the subject matter hereof, and supersedes any
and all prior or contemporaneous written or oral agreements or understandings
between you and Spring relating to such subject matter. Notices to you
(including notices of changes to this Agreement) may be made via posting to the
Services or by e-mail (including in each case via links), or by regular mail, or
as may be required by applicable law. Without limitation, a printed version of
this Agreement and of any notice given in electronic form will be admissible in
judicial or administrative proceedings based upon or relating to this Agreement
to the same extent and subject to the same conditions as other business
documents and records originally generated and maintained in printed form.
Spring will not be responsible for any failure to fulfill any obligation due to
any cause beyond its control.

 18. Apple-Specific Terms. In addition to your agreement with the foregoing
     terms and conditions, and notwithstanding anything to the contrary herein,
     the following provisions apply with respect to your use of any version of
     any App compatible with the iOS operating system of Apple Inc. (“Apple”).
     Apple is not a party to this Agreement and does not own and is not
     responsible for the Apps. Apple is not providing any warranty for the Apps
     except, if applicable, to refund the purchase price for it. Apple is not
     responsible for maintenance or other support services for the Apps and will
     not be responsible for any other claims, losses, liabilities, damages,
     costs or expenses with respect to the Apps, including any third-party
     product liability claims, claims that the Apps fail to conform to any
     applicable legal or regulatory requirement, claims arising under consumer
     protection or similar legislation, and claims with respect to intellectual
     property infringement. Any inquiries or complaints relating to the use of
     the Apps, including those pertaining to intellectual property rights, must
     be directed to Spring in accordance with the “Information or Complaints”
     section The license you have been granted herein is limited to a
     non-transferable license to use the Apps on an Apple- branded product that
     runs Apple’s iOS operating system and is owned or controlled by you, or as
     otherwise permitted by the Usage Rules set forth in Apple’s then-current
     App Store Terms of Service. In addition, you must comply with the terms of
     any third-party agreement applicable to you when using the Apps, such as
     your wireless data service agreement. Apple and Apple’s subsidiaries are
     third-party beneficiaries of this Agreement and, upon your acceptance of
     the terms and conditions of this Agreement, will have the right (and will
     be deemed to have accepted the right) to enforce this Agreement against you
     as a third-party beneficiary thereof; notwithstanding the foregoing,
     Spring’s right to enter into, rescind or terminate any variation, waiver or
     settlement under this Agreement is not subject to the consent of any third
     party.
 19. You and Spring have each expressly requested and required this Agreement
     and all documents that relate hereto be drawn up in the English language.


CONDICIONES GENERALES



Creado: Creado: 22 de febrero de 2022. Última actualización: 22 de febrero de
2022



Lea estas Condiciones Generales (“Contrato”) detenidamente. Al hacer clic en el
mecanismo previsto para aceptar el contrato y/o continuar y acceder o utilizar
los Servicios (tal y como estos se definen a continuación) usted otorga su
consentimiento a este Contrato. Si usted no está de acuerdo con lo previsto en
el Contrato, no haga clic en el mecanismo de aceptación del contrato y no
instale, acceda ni utilice ninguno de los Servicios.

Este Contrato se formaliza entre usted y Spring Care, Inc. (“Spring” o
“nosotros”) en relación con la utilización por su parte (incluyendo el acceso a)
(1) del sitio web de Spring actualmente accesible a través de
https://benefits.springhealth.com (y de los contenidos, materiales y servicios
disponibles en el mismo, y de cualquier sitio web que pudiera sustituirlo en el
futuro, el “Sitio Web”), (2) las aplicaciones de software que podamos poner a su
disposición para su utilización en o a través de cualquier ordenador o
dispositivo móvil (“Aplicaciones”) y (3) los test y cuestionarios (y los
resultados de los mismos) que ponemos a su disposición en o a través del Sitio
Web o de las Aplicaciones (“Cuestionarios”) (todos los anteriores,
conjuntamente, “Servicios”). Este Contrato incorpora, por referencia, las
condiciones adicionales publicadas por Spring a través de los Servicios o que
Spring pudiera facilitarle de cualquier otra forma así como cualquier servicio
proporcionado por cualquier Asociación Médica Profesional gestionada bajo la
marca Spring (por ejemplo, Spring Medical Care, P.C.) en su caso. La utilización
de los Servicios se regirá por lo previsto en este Contrato con independencia de
la forma en la que usted acceda a los Servicios, ya sea a través de Internet, de
un Protocolo de Acceso Inalámbrico (normalmente denominado como “WAP”), de una
red móvil o de cualquier otra forma.

LEA ESTE CONTRATO DETENIDAMENTE PARA ASEGURARSE DE QUE ENTIENDE TODAS Y CADA UNA
DE LAS CLÁUSULAS DEL MISMO. ESTE CONTRATO CONTIENE INFORMACIÓN IMPORTANTE ACERCA
DE SUS DERECHOS, RECURSOS Y OBLIGACIONES INCLUYENDO DETERMINADAS LIMITACIONES Y
EXCLUSIONES DE RESPONSABILIDAD QUE AFECTAN A LA POSIBLE INDEMNIZACIÓN POR DAÑOS
QUE USTED ESTARÍA FACULTADO PARA RECLAMAR DE SPRING ASÍ COMO UNA OBLIGACIÓN DE
INDEMNIZARNOS EN DETERMINADOS CASOS.

AL UTILIZAR LOS SERVICIOS, USTED CONFIRMA QUE ES MAYOR DE EDAD PARA PODER
FORMALIZAR ESTE CONTRATO.

 1. Spring no ofrece asesoramiento médico. Los Servicios, incluyendo, sin
    limitación, los Cuestionarios y los resultados de estos, se proporcionan por
    Spring y sus licenciantes únicamente con fines informativos. Los Servicios y
    cualquier dato, información o resultados facilitados en, a través o por los
    Servicios (a) no constituyen un asesoramiento médico ni instrucciones para
    el diagnóstico o el tratamiento médico, (b) no pretenden ser completos ni
    sustituir la consulta en persona con un profesional médico cualificado y (c)
    no sustituyen el asesoramiento de su médico o cualquier otro profesional
    médico cualificado. Los servicios se proporcionan únicamente con una
    finalidad informativa y, por lo tanto, no debe confiarse exclusivamente en
    el contenido de los Deberá consultar con su médico o con cualquier otro
    profesional médico cualificado las dudas que le surjan en relación con los
    datos, información o resultados proporcionados por los Servicios
    planteándoles las preguntas que tenga sobre cualquier problema médico o de
    salud. No ignore, evite o retrase la obtención de asesoramiento médico
    profesional de su médico o de cualquier otro profesional médico cualificado
    como consecuencia de los datos, información o resultados facilitado en, a
    través de, o por los Servicios. Usted es consciente de que, si bien cierto
    Contenido (tal y como este se define a continuación) puede haber sido
    facilitado por personas que desarrollan su actividad en el ámbito de la
    salud, el hecho de que se le proporcione dicho Contenido no crea una
    relación médico/ paciente y no constituye una opinión médica, asesoramiento
    médico, diagnóstico o tratamiento sino que se facilita únicamente a efectos
    informativos por lo que no deberá confiar en lo



previsto en el mismo. “Contenido” significa texto, datos, gráficos, imágenes,
fotografías, video, audio, datos, sugerencias, instrucciones, contenido y
cualquier otro material facilitado, disponible o que usted pueda encontrar en el
Sitio Web. El Contenido no sustituye ni reemplaza ningún otro servicio de
diagnóstico o terapéutico. Si usted decide confiar en cualquier Contenido lo
hará bajo su única responsabilidad. EL USO DEL SITIO WEB O DE CUALQUIER
CONTENIDO DEL MISMO NO DA LUGAR A NINGUNA RELACIÓN PROFESIONAL MÉDICO/ PACIENTE,
CON INDEPENDENCIA DE QUE DICHO CONTENIDO SE FACILITE POR O AL UTILIZAR EL SITIO
WEB O A TRAVÉS DE CUALQUIER OTRO MEDIO DE COMUNICACIÓN.

 2. Los Servicios se refieren a ciertos productos o servicios (conjuntamente,
    “Productos”) incluyendo la puesta a disposición de listados, descripciones,
    imágenes de, referencias y enlaces a los Productos, tanto si dichos
    Productos se proporcionan directamente por Spring como si se trata de
    Productos de terceros. Dichas referencias no deben entenderse como refrendo
    de ningún Producto ni presuponen nuestra vinculación con el proveedor del
    mismo. No otorgamos ninguna garantía sobre la integridad, exactitud,
    calidad, idoneidad para un propósito concreto, oportunidad ni ninguna otra
    en relación con las referencias efectuadas a los Productos (incluyendo las
    relativas a cualquier característica o especificación) y dicha información
    podrá modificarse en cualquier momento sin necesidad de previo aviso. Usted
    deberá comprobar y será responsable del cumplimiento de toda la normativa
    local, provincial, federal y extranjera aplicable (incluyendo los requisitos
    relativos a la edad mínima de acceso) en relación con la posesión,
    utilización y venta de cualquier Producto. Los Productos podrán modificarse
    periódicamente sin previo aviso.
 3. Podemos modificar este Contrato notificándole los cambios a través de
    cualquier medio razonable, incluyendo la publicación de una versión
    actualizada del Contrato a través de los Servicios o cualquier otro
    mecanismo exigible legalmente. Dichas modificaciones no serán aplicables a
    ninguna controversia que pudiera haberse planteado entre nosotros con
    anterioridad a la fecha de publicación de cualquier versión actualizada del
    Contrato a la que se incorporen dichos cambios o a la fecha en la que le
    hubiéramos notificado dichos cambios.

Si usted continuara utilizando los Servicios tras cualquier modificación de este
Contrato se entenderá que acepta las modificaciones efectuadas. La referencia a
la “ÚLTIMA ACTUALIZACIÓN” incluida más arriba indica la fecha de la última
modificación de este Contrato. Estamos facultados para modificar o dejar de
prestar cualquier Servicio o parte del mismo (incluyendo el acceso a los
Servicios a través de enlaces de terceros) en cualquier momento sin incurrir en
ninguna responsabilidad; también estamos facultados para cobrar, modificar o
renunciar al cobro de cualquier cantidad exigible como contraprestación por la
utilización de los Servicios y para ofrecer cualquier tipo de ventaja comercial
a todos o algunos de los usuarios de los Servicios. En la medida de lo posible
le avisaremos con antelación de cualquier cambio sustancial que vaya a
efectuarse en este Contrato pero no siempre nos resultará posible. Debe usted
consultar la versión más reciente de este Contrato cada vez que vaya a utilizar
los Servicios.

 4. Datos remitidos a través de los Servicios. Recogeremos, almacenaremos,
    comunicaremos y trataremos sus datos personales según lo previsto en la
    Política de Privacidad de Spring (la “Política de Privacidad”) de
    conformidad con las bases legales que justifican el tratamiento de sus datos
    personales tal y como se describe en la Política de Esta podrá modificarse
    en cualquier momento. Puede consultar una copia de la Política de Privacidad
    en https://care.springhealth.com/privacy.
 5. Cuestiones Los Servicios están alojados y son dirigidos y gestionados desde
    los Estados Unidos de América. Los Servicios pueden no resultar apropiados o
    estar disponibles para su uso en determinadas jurisdicciones distintas de
    los Estados Unidos de América. El uso de los Servicios se realiza a su
    propio riesgo, de forma que será usted responsable de cumplir con las leyes,
    normas y reglamentos aplicables a la utilización de los mismos. Podemos
    limitar la disponibilidad de los Servicios en cualquier momento, total o
    parcialmente, en relación con cualquier persona, área geográfica o
    jurisdicción si así lo consideramos apropiado. Algunas jurisdicciones
    establecen determinados derechos a favor de los residentes o ciudadanos de
    dichas jurisdicciones. Consulte la Política de Privacidad para saber cómo
    puede ejercitar esos derechos.



 6. Código de En relación con los Servicios, usted se compromete a no realizar
    ninguna de las siguientes conductas (y a no alentar a ningún tercero para
    que lleve a cabo ninguna de las siguientes conductas): utilizar los
    Servicios para ningún otro fin (incluyendo finalidades fraudulentas, ilícita
    o ilegales) distinta de la finalidad prevista de los Servicios; recoger o
    recopilar datos acerca de los usuarios de los Servicios; interferir o
    interrumpir el funcionamiento de los Servicios o de los servidores o redes
    utilizados para proporcionar los Servicios, pirateando o desfigurando
    cualquier parte de los Servicios, incumpliendo cualquier requisito,
    procedimiento o política de dichos servidores o redes; limitar o impedir que
    cualquier otra persona utilice los Servicios; copiar, grabar, reproducir,
    modificar, adaptar, traducir, crear obras derivadas de los Servicios,
    vender, arrendar, alquilar, prestar, compartir, distribuir o explotar de
    ninguna otra manera ninguna parte de (o el uso de) los Servicios salvo que
    tal conducta se encuentre expresamente autorizada en este documento, sin
    contar con el consentimiento expreso, previo y por escrito de Spring (lo
    cual incluye una prohibición expresa, tanto sobre usted como sobre cualquier
    tercero, de grabar, registrar o fotografiar en cualquier formato (v.g.
    video, audio, etc.) cualquier sesión de asesoramiento proporcionada a través
    de los Servicios); realizar ningún proceso de ingeniería inversa,
    descompilar o desensamblar cualquier parte de los Servicios, excepto en los
    casos en los que la ley prohíba el establecimiento de esta limitación;
    eliminar cualquier aviso sobre derechos de autor, marcas o cualquier otro
    derecho de propiedad sobre los Servicios; transmitir o reflejar cualquier
    parte de los Servicios o incorporar cualquier parte de los Servicios a
    cualquier otro producto o servicio, de cualquier otra forma, sin contar con
    el consentimiento expreso, previo y por escrito de Spring. Descargar y
    almacenar contenido de los Servicios de forma sistemática; utilizar robots,
    arañas, aplicaciones de búsqueda y recuperación o cualquier otro dispositivo
    manual o automático para recuperar, indexar, “extraer” o “minar datos” u
    obtener el contenido de los Servicios o reproducir o soslayar la estructura
    de navegación o presentación de los Servicios, sin contar con el
    consentimiento expreso, previo y por escrito de Spring; publicar, transmitir
    o dar acceso a través de o en relación con los Servicios a cualquier
    material que sea o pueda considerarse: (a) amenazante, acosador, degradante,
    que incite al odio o intimidatorio o que no respecte los derechos y la
    dignidad de los demás; (b) difamatorio, calumnioso o ilícito; (c)
    fraudulento, falso o que tenga por objeto manipular, distorsionar, engañar,
    tergiversar, falsificar o interferir con los Servicios o con el uso de los
    mismos (por ejemplo, en relación con los Cuestionarios y los resultados
    proporcionados por los Servicios); (d) obsceno, indecente, pornográfico o
    censurable por cualquier otro motivo; o (e) protegido mediante derechos de
    autor, marca, secreto comercial, derechos publicitarios o de privacidad o
    cualquier otro derecho de propiedad, sin contar con el consentimiento
    expreso, previo y escrito de su propietario; publicar, transmitir o dar
    acceso a través de o en relación con los Servicios a cualquier virus,
    gusano, troyano, huevo de pascua, bomba lógica, software espía, software
    malicioso de rescate (ramsonware) o cualquier otro código, archivo o
    programa informático que sea o resulte potencialmente dañino o invasivo o
    que esté destinado a dañar o a apropiarse del funcionamiento de o a
    controlar el uso de cualquier componente material (hardware), programa
    (software) o equipo informático.
 7. Registro; Nombres de Usuario y Contraseñas. Es posible que tenga que
    registrarse para poder utilizar todos o parte de los Podremos rechazar o
    exigirle que modifique, cualquier nombre de usuario, contraseña o cualquier
    otra información que nos facilite al registrarse. Su nombre de usuario y
    contraseña son, exclusivamente, para su uso personal y deberá mantener la
    confidencialidad de los mismos; usted y no Spring es el único responsable de
    cualquier uso o uso indebido de su nombre de usuario y contraseña. Deberá
    notificarnos inmediatamente cualquier infracción de la confidencialidad o
    uso no autorizado de su nombre de usuario o contraseña, o de la cuenta
    creada para utilizar los Servicios.
 8. Si nos hiciera llegar cualquier idea, propuesta, sugerencia, recomendación o
    cualquier otro material (“Comentarios”) con independencia de que se
    encuentren o no relacionados con los Servicios, Spring y nuestras empresas
    afiliadas quedarán facultadas para utilizar y comunicar los Comentarios
    libremente, a nuestra entera discreción, sin ninguna obligación o
    limitación, incluyendo la posibilidad de crear y distribuir cualquier
    producto o servicio que incorpore esos Comentarios sin quedar obligados a
    pagarle ningún canon como consecuencia de dicha incorporación. En virtud de
    lo previsto en este Contrato usted nos cede, desde el momento de su



creación, de forma gratuita y con carácter exclusivo, para todo el territorio
mundial y durante la totalidad del plazo de protección de los derechos de
propiedad intelectual previsto en la ley aplicable, todos los derechos de
propiedad intelectual incluyendo, en particular, pero sin limitación, derechos
de autor, marcas, patentes, modelos de utilidad, diseños inscritos o no,
modelos, diseño de patentes, derechos como creador de bases de datos, software,
código fuente, código objeto y documentación relacionada, esquemas de trazado,
know how, secretos comerciales y de fabricación e información confidencial y
cualquier otro tipo de derechos de propiedad intelectual o derechos relacionados
con los anteriores (en adelante, los “Derechos de Propiedad Intelectual”)
inherentes o que pudieran ser inherentes a los Comentarios. En particular, en
virtud de este Contrato nos cede, de forma gratuita y con carácter exclusivo,
para todo el territorio mundial y durante la totalidad del plazo de protección
de los derechos de propiedad intelectual previsto en la ley aplicable, todos los
derechos patrimoniales que pudieran corresponderle como autor en relación con
los Comentarios, desde el momento de su creación, de manera que no conservará
ningún derecho patrimonial de ningún tipo en relación con los Comentarios. La
cesión de los derechos económicos se realiza para cualquier finalidad,
incluyendo, sin limitación, empresarial, comercial, de marketing, publicidad,
promocional, gestión, organizativa y editorial.

Si así se lo solicitáramos usted formalizará, a nuestro coste, todos los
documentos y contratos adicionales y realizará todas las actuaciones que, en su
caso, le indiquemos para dar pleno efecto a la cesión efectuada en relación con
los Comentarios y los Derechos de Propiedad Intelectual aquí previstos.

En virtud de este Contrato usted reconoce y acepta que la realización de
Comentarios es gratuita, no solicitada y sin limitación y no da lugar a ninguna
obligación, ni fiduciaria ni de ningún otro tipo, de Spring.

 9. Derechos de Propiedad Intelectual de Spring. Nosotros y nuestros
    licenciantes somos propietarios del Sitio Web, los Cuestionarios y los
    restantes Sin que esto suponga ninguna limitación de lo previsto en el
    Apartado 6 y salvo que lo contrario estuviera expresamente permitido en este
    Contrato, no podrá reproducirse, transmitirse, transcribirse, almacenarse en
    ningún sistema de recuperación ni traducirse a ningún idioma de ninguna
    manera y por ningún medio ninguna parte del Sitio Web o de los Cuestionarios
    sin contar con el consentimiento previo y por escrito de Spring. Sujeto a su
    cumplimiento con lo previsto en este Contrato y únicamente mientras Spring
    le permita utilizar los Servicios usted podrá visualizar una copia de
    cualquier parte del Sitio Web o de los Cuestionarios a los que le demos
    acceso de conformidad con este Contrato, en un único dispositivo, únicamente
    para su uso personal, no comercial quedando facultado para reproducir y
    facilitar a terceros, tales como su médico o cualquier otro profesional de
    la salud, asegurador o farmacéutico, los resultados derivados del uso de los
    Servicios (por ejemplo, el archivo pdf que Spring le haya facilitado con los
    resultados de cualquier Cuestionario que usted haya completado).

Todos los nombres comerciales, marcas y logotipos utilizados como parte de los
Servicios pertenecen a Spring o a nuestros licenciantes. No podrá utilizar los
nombres comerciales, marcas o logotipos de Spring en relación con ningún
producto o servicio que no sea nuestro ni de ninguna otra forma que pudiera
inducir a confusión. Nada de lo contenido en los Servicios podrá interpretarse
como el otorgamiento de un derecho a utilizar los nombres comerciales, marcas o
logotipos sin contar con el consentimiento expreso, previo y por escrito de su
propietario.

 10. Materiales de Terceros; Enlaces. Algunas funcionalidades de los Servicios
     pueden darle acceso a datos, información y materiales proporcionados por
     terceros (“Materiales de Terceros”) o permitirle que acceda o que reciba
     dichos Materiales de Terceros, incluyendo el acceso a los mismos a través
     de Al utilizar dichas funcionalidades, se entenderá que usted nos está
     dando instrucciones para que accedamos a los Materiales de Terceros de que
     se trate, le dirijamos al lugar en el que se encuentran o se los
     facilitemos. No controlamos, refrendamos ni nos responsabilizamos de los
     Materiales de Terceros, incluyendo su exactitud, integridad, calidad,
     legalidad, utilidad o seguridad ni de los derechos de propiedad intelectual
     sobre los mismos. Determinados Materiales de Terceros podrían ser
     inexactos, engañosos o conducentes a error, entre otras cosas. Nada de lo
     previsto en este Contrato podrá interpretarse como una manifestación o
     garantía de Spring en relación con los Materiales de Terceros. No estamos
     obligados a controlar los Materiales de Terceros. Podemos



bloquear o desactivar el acceso efectuado a través de los Servicios a cualquier
Material de Terceros (total o parcialmente) en cualquier momento. Asimismo, la
disponibilidad de los Materiales de Terceros a través de los Servicios no supone
nuestra aprobación del, ni nuestra afiliación con el proveedor de dichos
Materiales de Terceros y ese acceso tampoco crea ninguna relación entre usted y
el proveedor de que se trate. EL USO QUE USTED HAGA DE LOS MATERIALES DE
TERCEROS ES A SU PROPIO RIESGO Y QUEDA SUJETO A CUALQUIER CONDICIÓN O POLÍTICA
ADICIONAL APLICABLE A ESOS MATERIALES DE TERCERO (COMO LAS CONDICIONES GENERALES
DEL SERVICIO O LAS POLÍTICAS DE PRIVACIDAD DE LOS PROVEEDORES DE LOS MATERIALES
DE TERCERO).

 11. EXONERACIÓN DE RESPONSABILIDAD. En determinadas jurisdicciones no resulta
     posible establecer una exoneración de responsabilidad en relación con
     determinadas garantías, de manera que las exoneraciones previstas a
     continuación podrían no serle aplicables. EN LA MÁXIMA MEDIDA PERMITIDA POR
     LA LEY APLICABLE, LOS SERVICIOS, PRODUCTOS Y LOS MATERIALES DE TERCEROS SE
     LE PROPORCIONAN COMO CUERPO CIERTO, EN EL ESTADO EN EL QUE SE ENCUENTRAN
     SIN OTORGAR, EN RELACIÓN CON LOS MISMOS, GARANTÍAS DE NINGÚN TIPO,
     EXPLÍCITAS, IMPLÍCITAS O LEGALES. SPRING NO OTORGA NINGUNA GARANTÍA NI
     ASUME NINGUNA RESPONSABILIDAD EN RELACIÓN CON LOS SERVICIOS, LOS PRODUCTOS
     Y LOS MATERIALES DE TERCEROS EN LA MÁXIMA MEDIDA PERMITIDA POR LA LEY
     APLICABLE, INCLUYENDO GARANTÍAS DE COMERCIABILIDAD, IDONEIDAD PARA UN
     PROPÓSITO CONCRETO, AUSENCIA DE INFRACCIONES Y TÍTULO. LAS EXONERACIONES DE
     RESPONSABILIDAD (INCLUYENDO LAS PREVISTAS EN ESTE APARTADO Y LAS
     ESTABLECIDAS EN CUALQUIER OTRO APARTADO DE ESTE CONTRATO) SE ESTABLECEN EN
     BENEFICIO DE SPRING Y DE SUS EMPRESAS AFILIADAS ASÍ COMO DE SUS RESPECTIVOS
     ACCIONISTAS, ADMINISTRADORES, DIRECTIVOS, EMPLEADOS, EMPRESAS AFILIADAS,
     AGENTES, MANDATARIOS, REPRESENTANTES, LICENCIANTES, PROVEEDORES Y
     PROVEEDORES DE SERVICIOS (CONJUNTAMENTE, LAS “EMPRESAS AFILIADAS”).

Aunque intentamos preservar la oportunidad, integridad y seguridad de los
Servicios, no garantizamos que los Servicios estén o vayan a estar actualizados,
ni que sean o vayan a ser completos, correctos o seguros ni que el acceso a los
Servicios vaya a estar libre de interrupciones. Los Servicios pueden incluir
inexactitudes, errores y materiales que incumplan o contradigan lo previsto en
este Contrato. Asimismo, es posible que algún tercero pudiera efectuar
modificaciones no autorizadas a los Servicios. Si usted tuviera conocimiento de
cualquier modificación no autorizada póngase  en   contacto   con   nosotros  
en   la   siguiente   dirección   careteam@springhealth.com facilitándonos una
descripción de la modificación y el lugar en el que se encuentra dentro de los
Servicios.

 12. Limitación de EN LA MEDIDA EN QUE ASÍ LO PERMITA LA LEY APLICABLE, SPRING
     NO SERÁ RESPONSABLE POR DAÑOS INDIRECTOS, INCIDENTALES, CONSECUENCIALES,
     ESPECIALES, EJEMPLARIZANTES O PUNITIVOS DE NINGÚN TIPO, YA SE TRATE DE
     DAÑOS CONTRACTUALES, EXTRACONTRACTUALES (INCLUYENDO NEGLIGENCIA),
     RESPONSABILIDAD OBJETIVA O DAÑOS DERIVADOS DE CUALQUIER OTRA FUENTE DE
     RESPONSABILIDAD, INCLUYENDO DAÑOS CALIFICADOS COMO LUCRO CESANTE,
     UTILIZACIÓN O DATOS, PÉRDIDA DE OTROS BIENES INTANGIBLES, AUSENCIA DE
     SEGURIDAD EN LOS ENVÍOS (INCLUYENDO LA INTERCEPTACIÓN NO AUTORIZADA DE
     CUALQUIER ENVÍO POR UN TERCERO) INCLUSO EN EL CASO DE QUE LA POSIBILIDAD DE
     QUE DICHOS DAÑOS PUDIERAN MATERIALIZARSE SE HUBIERA PUESTO DE MANIFIESTO
     CON ANTERIORIDAD A SU ACAECIMIENTO. SIN PERJUICIO DE LO ANTERIOR, SPRING NO
     SERÁ RESPONSABLE DE NINGÚN TIPO DE DAÑO QUE SE DERIVE DEL USO O
     IMPOSIBILIDAD DE USAR LOS SERVICIOS (INCLUYENDO, A EFECTOS ACLARATORIOS,
     LOS CUESTIONARIOS Y LOS RESULTADOS DE LOS MISMOS) NI DE LOS PRODUCTO O DE
     LOS MATERIALES DE TERCEROS. SU ÚNICO REMEDIO EN EL CASO DE QUE NO ESTUVIERA
     SATISFECHO CON LOS SERVICIOS, LOS PRODUCTOS O CUALQUIER MATERIAL DE
     TERCEROS ES DEJAR DE UTILIZAR LOS SERVICIOS. EN LA MEDIDA EN QUE ASÍ LO
     PERMITA LA LEY APLICABLE, LA RESPONSABILIDAD TOTAL MÁXIMA DE SPRING POR



DAÑOS Y PERJUICIOS O POR CUALQUIER OTRO MOTIVO, TANTO CONTRACTUAL COMO
EXTRACONTRACTUAL (INCLUYENDO NEGLIGENCIA) O DERIVADA DE CUALQUIER OTRA FUENTE DE
RESPONSABILIDAD, SERÁ LA MAYOR DE LAS SIGUIENTES CANTIDADES (A) EL IMPORTE TOTAL
QUE, EN SU CASO, QUE USTED HUBIERA PAGADO A SPRING POR LOS SERVICIOS Y (B) CIEN
DÓLARES AMERICANOS ($100 USD). LAS LIMITACIONES DE RESPONSABILIDAD AQUÍ
CONTENIDAS (INCLUYENDO LAS QUE SE DETALLAN EN ESTE APARTADO Y EN CUALQUIER OTRO
LUGAR DE ESTE CONTRATO) SE ESTABLECEN EN BENEFICIO DE SPRING Y DE SUS EMPRESAS
AFILIADAS.

Es posible que la ley aplicable no permita establecer limitaciones de
responsabilidad en relación con determinadas garantías implícitas ni exclusiones
o limitaciones de responsabilidad en relación con determinados daños; si lo
anterior le resultara aplicable, algunas o todas las exoneraciones, exclusiones
o limitaciones podrían no serle aplicables tampoco siendo usted titular de
determinados derechos legales con carácter adicional a lo aquí previsto.

 13. Indemnización. Salvo que así lo prohíba la ley aplicable, usted se
     compromete a defender, indemnizar y mantener tanto a Spring como a sus
     Empresas Afiliadas indemnes frente a cualquier reclamación, daño, coste o
     gasto (incluyendo los honorarios de abogado) que se deriven de o que estén
     relacionados con (a) su uso de, o cualquier actividad relacionada con, los
     Servicios (incluyendo, a efectos aclaratorios, los Cuestionarios y los
     resultados de los mismos); y (b) cualquier incumplimiento o presunto
     incumplimiento de este Contrato por su
 14. Terminación. Este Contrato estará en vigor hasta su terminación. Spring
     puede cancelar o suspender su uso de los Servicios en cualquier momento sin
     necesidad de previo aviso, incluyendo en aquellos casos en los que Spring
     considere que usted ha incumplido o ha actuado de forma contraria a la
     letra o al espíritu de este Contrato. Tras la terminación o suspensión del
     Contrato, cesará, con carácter inmediato, su derecho a utilizar los
     Servicios y Spring podrá, sin incurrir en ninguna responsabilidad frente a
     usted ni frente a ningún tercero, desactivar o borrar, de forma inmediata,
     su nombre de usuario, contraseña y cuenta, así como todos los materiales
     asociados a la misma sin ninguna obligación de facilitarle ningún otro
     acceso a dichos Los apartados 1, 2, 4 a 9 y 11 a 19 continuarán en vigor
     tras la extinción o terminación de este Contrato.
 15. Ley aplicable; Jurisdicción. Con independencia de su lugar de residencia,
     este Contrato está sujeto a y se interpretará de conformidad con las leyes
     del Estado de Nueva York, Estados Unidos de América, sin que resulten
     aplicables las normas sobre resolución de conflicto de leyes. Usted acepta
     someterse a la jurisdicción exclusiva de los tribunales federales y
     estatales de Nueva York, Nueva York, Estados Unidos y renuncia a oponer
     cualquier excepción de falta de jurisdicción o competencia objetiva o
     territorial en relación con dichos
 16. Información o Si tuviera cualquier pregunta o queja en relación con los
     Servicios, envíe un correo electrónico a careteam@springhealth.com. Tenga
     en cuenta que las comunicaciones a través de correo electrónico no son
     necesariamente seguras; en consecuencia, no incluya los datos de ninguna
     tarjeta de crédito o cualquier otro tipo de datos sensibles en la
     correspondencia que mantenga con nosotros a través de correo electrónico.
 17. Este Contrato no da lugar a, ni deberá interpretarse como, un contrato de
     asociación, empresa conjunta, relación laboral, agencia, franquicia entre
     usted y Spring. En el caso de que cualquier disposición de este Contrato se
     considerara ilegal, nula o ineficaz por cualquier razón, dicha disposición
     se tendrá por no puesta y no afectará a la validez y eficacia de las
     restantes disposiciones del Contrato. No puede ceder, transmitir ni
     sublicenciar ninguno de sus derechos u obligaciones bajo el Contrato sin
     contar con nuestro consentimiento expreso, previo y por escrito. Estamos
     facultados para ceder, transmitir o sublicenciar todos o parte de nuestros
     derechos y obligaciones bajo este Contrato sin limitación. La renuncia a
     exigir el cumplimiento de este Contrato en relación con cualquier
     incumplimiento puntual del mismo no se entenderá como una renuncia a exigir
     dicho cumplimiento en relación con cualquier incumplimiento anterior o
     posterior. Este Contrato no se verá modificado como resultado del
     desarrollo de la relación entre las partes ni como consecuencia de ninguna
     práctica comercial. Los encabezamiento, títulos o subtítulos de los
     apartados de este Contrato se incluyen únicamente a efectos informativos y
     no definen ni explican



el contenido de ningún apartado o disposición. Todos los términos definidos en
singular tendrán el mismo significado que se les atribuye, al ser utilizados en
plural, siempre que resulte adecuado y salvo que se establezca cualquier otra
cosa en este Contrato. El uso del término “incluyendo” o cualquier variación del
mismo en este Contrato se interpretará como si dicho término fuera seguido de la
expresión “sin limitación”. Este Contrato, incluyendo los términos o condiciones
incorporados al mismo, constituye el acuerdo completo entre usted y Spring en
relación con el objeto del mismo, y sustituye cualquier acuerdo o entendimiento
previo o coetáneo, verbal o escrito, entre usted y Spring en relación con dicho
objeto. Las notificaciones que debamos efectuar bajo este Contrato (incluyendo
las notificaciones relativas a la modificación del Contrato) podrán realizarse
mediante su publicación en los Servicios o a través de correo electrónico
(incluyendo, en ambos casos, a través del envío de un enlace) o mediante correo
ordinario o en la forma establecida en la ley aplicable. La versión impresa de
este Contrato y de cualquier notificación enviada de forma electrónica
resultarán admisibles como prueba en cualquier procedimiento judicial o
administrativo que verse sobre este Contrato o que se plantee en relación con el
mismo, sin limitación, de la misma forma y con sujeción a las mismas condiciones
que las aplicables a cualquier otro documento o registro comercial original cuya
versión impresa se haya conservado. Spring no será responsable del
incumplimiento de ninguna obligación debido a cualquier causa o circunstancia
ajena a su control.

 18. Condiciones Específicas para Apple. Además de aceptar las disposiciones
     anteriores, y no obstante cualquier disposición en contrario aquí prevista,
     las siguientes disposiciones resultarán de aplicación en el caso de que
     usted utilice cualquier versión de cualquier Aplicación compatible con el
     sistema operativo iOS de Apple Inc. (“Apple”). Apple no es parte de este
     Contrato ni tampoco es propietaria ni se responsabiliza de las
     Aplicaciones. Apple no otorga ninguna garantía en relación con las
     Aplicaciones excepto, cuando así resulte aplicable, la de reembolso del
     precio de compra de la misma. Apple no es responsable del mantenimiento ni
     de ningún otro servicio de atención al cliente de las Aplicaciones y no
     asume ninguna responsabilidad por las reclamaciones, pérdidas,
     responsabilidades, daños, costes o gastos incurridos en relación con las
     Aplicaciones, incluyendo reclamaciones por producto defectuoso de terceros,
     reclamaciones fundamentadas en que las Aplicaciones no se ajustan a los
     requisitos legales o reglamentarios aplicables, reclamaciones efectuadas
     sobre la base de los derechos de los consumidores o cualquier normativa de
     carácter análogo y reclamaciones en relación con la infracción de derechos
     de propiedad intelectual. Cualquier pregunta o reclamación en relación con
     el uso de las Aplicaciones, incluyendo las que se refieran a derechos de
     propiedad intelectual, deberán dirigirse a Spring de conformidad con lo
     previsto en el apartado “Información o Reclamaciones” La licencia que se le
     otorga en virtud de este Contrato queda limitada a una licencia
     intransferible para utilizar las Aplicaciones en un producto de la marca
     Apple, de su propiedad o bajo su control o utilizado de cualquier otra
     forma prevista en las Reglas de Uso establecidas en las Condiciones
     Generales de Servicio aplicables en cada momento en la Tienda de
     Aplicaciones (App Store) de Apple, que utilice el sistema operativo iOS de
     Apple. Asimismo, usted queda obligado a cumplir con las condiciones
     previstas en cualquier contrato con terceros aplicable al uso de las
     Aplicaciones, tales como el contrato de servicio de datos inalámbricos.
     Apple y las filiales de Apple se consideran como beneficiarios de las
     estipulaciones a favor de tercero contenidas en este Contrato y, al aceptar
     las condiciones previstas en este Contrato, estaremos facultados (y se
     entenderá que aceptamos el derecho) a instar el cumplimiento de este
     Contrato frente a usted como beneficiarios de las estipulaciones contenidas
     en el mismo; no obstante lo anterior, el derecho de Spring a formalizar,
     rescindir o terminar cualquier modificación, renuncia o acuerdo
     transaccional al amparo de este Contrato no quedará sujeto a la obtención
     del consentimiento de ningún tercero.
 19. Tanto usted como Spring han exigido expresamente que este Contrato y todos
     los documentos relacionados con el mismo se redacten en idioma inglés/
     español.


‍


TERMS OF SERVICE



CREATED: FEBRUARY 22, 2022 LAST UPDATED: FEBRUARY 22, 2022



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.

This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring- branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), if applicable. Your use of the Services is governed by this Agreement
regardless of how you access the Services, including through the Internet,
through Wireless Access Protocol (commonly referred to as “WAP”), through a
mobile network or otherwise.

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.

BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.

 1. Spring Does Not Provide Medical Advice. The Services, including, without
    limitation, the Questionnaires and the results of the Questionnaires, are
    provided by Spring and its licensors for informational purposes The
    Services, and any data, information or results provided on, through or by
    the Services, are (a) not intended to be medical advice or instructional for
    medical diagnosis or treatment, (b) not intended to be complete or to
    replace personal consultation with a qualified health care professional, and
    (c) not a substitute for the advice of your physician or other qualified
    health provider(s). They are provided for informational purposes only and
    should not be relied upon. You should always seek the advice of your
    physician or other qualified health provider regarding any data, information
    or results provided by the Services or any questions you may have regarding
    a health or medical condition, and you must never disregard, avoid or delay
    obtaining professional medical advice from your physician or other qualified
    health provider(s) because of any data, information or results provided on,
    through or by the Services. You acknowledge that while some Content (as
    defined below) may be provided by individuals in the health care field, the
    provision of such Content does not create a medical professional/patient
    relationship, and does not constitute a medical opinion, medical advice, or
    diagnosis or treatment, but is provided for informational purposes only and
    should not be relied upon. “Content” means text, data, graphics, images,
    photographs, video, audio, information, suggestions, guidance, content and
    other materials provided, made available or otherwise found on the Website.
    The Content is not intended to substitute for or replace any other
    diagnostic or therapeutic services. Reliance on any Content is solely at
    your own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS
    CREATED BY USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH
    CONTENT IS



PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER
COMMUNICATIONS.

 2. The Services may refer to certain goods or services (collectively,
    “Products”), including making available listings, descriptions, and images
    of, and references and links to, Products, whether such Products are made
    available by Spring or by third parties. Such references do not imply our
    endorsement of any Product or affiliation with the provider of such Product.
    We make no representations as to the completeness, accuracy, quality,
    fitness for purpose, timeliness or otherwise of such references (including
    any features or specifications), and any such information is subject to
    change at any time without notice. It is your responsibility to ascertain
    and obey all applicable local, provincial, federal and foreign laws
    (including minimum age requirements) regarding the possession, use and sale
    of any Product. The Products may be changed periodically without prior
    notice.
 3. We may change this Agreement by notifying you of such changes by any
    reasonable means, including by posting a revised Agreement through the
    Services, or as otherwise required by applicable law. Any such changes will
    not apply to any dispute between you and us arising prior to the date on
    which we posted the revised Agreement incorporating such changes, or
    otherwise notified you of such changes.

Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); charge, modify or waive any fees required
to use the Services; or offer opportunities to some or all Services users. We
will, where possible, provide you with prior notice of substantial changes to
this Agreement, but may not always be able to do so. You should check the
current version of this Agreement each time you use the Services.

 4. Information Submitted Through the Services. We will collect, store, transfer
    and otherwise use your information in accordance with Spring’s Privacy
    Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
    your personal data as described in the Privacy Policy, which may be amended
    from time to time. A copy of the Privacy Policy is located at
    https://care.springhealth.com/privacy.
 5. Jurisdictional Issues. The Services is controlled, hosted and operated from
    the United States of America. The Services may not be appropriate or
    available for use in some non-U.S.A. Any use of the Services is at your own
    risk, and you must comply with all applicable laws, rules and regulations in
    doing so. We may limit the Services’ availability at any time, in whole or
    in part, to any person, geographic area or jurisdiction that we choose. Some
    jurisdictions allow specific rights to residents or citizens of such
    jurisdictions. Please see the Privacy Policy to see how to exercise such
    rights.
 6. Rules of In connection with the Services, you will not (and will not
    encourage third parties to): use the Services for any purpose (including any
    purpose that is fraudulent or otherwise tortious or unlawful) other than the
    Services’ intended purpose; harvest or collect information about users of
    the Services; interfere with or disrupt the operation of the Services or the
    servers or networks used to make the Services available, including by
    hacking or defacing any portion of the Services, or violate any requirement,
    procedure or policy of such servers or networks; restrict or inhibit any
    other person from using the Services; copy, record, reproduce, modify,
    adapt, translate, create derivative works of, sell, rent, lease, loan,
    timeshare, distribute or otherwise exploit any portion of (or any use of)
    the Services except as expressly authorized herein, without Spring’s express
    prior written consent (this includes an express prohibition with respect to
    the taping, recording and/or photographing in any format (e.g., video,
    audio, etc.) by you and/or any third party of any counseling sessions
    rendered through the use of the Service); reverse engineer, decompile or
    disassemble any portion of the Services, except where such restriction is
    expressly prohibited by applicable law; remove any copyright, trademark or
    other proprietary rights notice from the Services; frame or mirror any
    portion of the Services, or otherwise incorporate any portion of the
    Services into any product or service, without Spring’s express prior written
    consent. Systematically download and store Services content;



use any robot, spider, search/retrieval application or other manual or automatic
device to retrieve, index, “scrape,” “data mine” or otherwise gather Services
content, or reproduce or circumvent the navigational structure or presentation
of the Services, without Spring’s express prior written consent; post, transmit
or otherwise make available through or in connection with the Services any
materials that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.

 7. Registration; Usernames and Passwords. You may need to register to use all
    or part of the Services. We may reject, or require that you change, any
    username, password or other information that you provide to us in
    registering. Your user name and password are for your personal use only and
    should be kept confidential; you, and not Spring, are responsible for any
    use or misuse of your user name or password, and you must promptly notify us
    of any confidentiality breach or unauthorized use of your user name or
    password, or your Services
 8. If you provide to us any ideas, proposals, suggestions, recommendations or
    other materials (“Feedback”), whether related to the Services or otherwise,
    Spring and our affiliates will be free to use and disclose the Feedback in
    our sole discretion without any obligations or restrictions of any kind,
    including creating and distributing any product or service that incorporates
    the Feedback without paying you any royalties. You hereby assign to us, free
    of charge, on an exclusive basis, for the entire world and for the full term
    of legal protection provided by the applicable law as and when they are
    created, all intellectual property rights, including in particular but
    without limitation copyrights, author’s rights, trademarks, patents, utility
    models, registered and unregistered designs, models, design patents, rights
    of database creators, software, source code, object code and related
    documentation, mask works, know-how, trade and manufacturing secrets and
    confidential data, and all other intellectual property rights or related
    rights (hereafter the “Intellectual Property Rights”), attached or likely to
    be attached to the Feedback. In particular, you hereby assign free of
    charge, on an exclusive basis, for the entire world and for the full term of
    legal protection provided by the applicable law, all author’s economic
    rights in respect of the Feedback, as and when such Feedback is created,
    such that you retain no economic right whatsoever in respect of the
    Feedback. This assignment of economic rights is granted for all purposes
    whatsoever, including, without limitation, corporate, commercial, marketing,
    advertising, promotional, management, organizational, publishing.

Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment with respect to
the Feedback and the Intellectual Property Rights provided hereunder.

You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.

 9. Spring’s Intellectual Property We and our licensors own the Website,
    Questionnaires and other Services. Without limiting Section 6 and except as
    otherwise expressly permitted by this Agreement, no part of the Website or
    Questionnaires may be reproduced, transmitted, transcribed, stored in a
    retrieval system, or translated into any language in any form by any means
    without the prior written permission of Spring. Subject to your compliance
    with this Agreement, and solely for so long as you are permitted by Spring
    to use the Services, you may view one (1) copy of any portion of the Website
    or Questionnaires to which we provide you access hereunder, on any single
    device, solely for your personal, non-commercial use and you may reproduce
    and disclose to third parties,



such as your physician or other health provider, insurance provider or pharmacy,
the results of your use of the Services (for example, the PDF file provided by
Spring to you with the results of your taking a Questionnaire).

All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.

 10. Third-Party Materials; Links. Certain Services functionality may make
     available access to data, information, and materials made available by
     third parties (“Third Party Materials”), or allow for the routing or
     transmission of such Third Party Materials, including via By using such
     functionality, you are directing us to access, route and transmit to you
     the applicable Third-Party Materials. We neither control nor endorse, nor
     are we responsible for, any Third Party Materials, including the accuracy,
     integrity, quality, legality, usefulness or safety of Third Party
     Materials, or any intellectual property rights therein. Certain Third-Party
     Materials may, among other things, be inaccurate, misleading or deceptive.
     Nothing in this Agreement will be deemed to be a representation or warranty
     by Spring with respect to any Third-Party Materials. We have no obligation
     to monitor Third Party Materials, and we may block or disable access to any
     Third-Party Materials (in whole or part) through the Services at any time.
     In addition, the availability of any Third-Party Materials through the
     Services does not imply our endorsement of, or our affiliation with, any
     provider of such Third-Party Materials, nor does such availability create
     any legal relationship between you and any such provider. YOUR USE OF THIRD
     PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS,
     CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY MATERIALS (SUCH AS
     TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY
     MATERIALS).
 11. DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
     disclaimer of certain warranties, so the disclaimers below may not apply to
     TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS”
     WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY.
     SPRING DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER
     APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
     PARTICULAR PURPOSE, NON- INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY
     KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE
     ON BEHALF OF BOTH SPRING AND ITS AFFILIATES AND THEIR RESPECTIVE
     SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS,
     MANDATARIES, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS
     (COLLECTIVELY, THE “AFFILIATED ENTITIES”).

While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.

 12. Limitation of TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPRING WILL NOT BE
     LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR
     PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
     NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS
     OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF
     SUBMISSIONS (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY
     SUBMISSIONS), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES
     OR LOSSES. WITHOUT LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR



DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES
(INCLUDING, TO BE CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR FROM ANY
PRODUCTS OR THIRD-PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR
DISSATISFACTION WITH THE SERVICES OR ANY PRODUCTS OR THIRD- PARTY MATERIALS IS
TO STOP USING THE SERVICES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE
MAXIMUM AGGREGATE LIABILITY OF SPRING FOR ALL DAMAGES, LOSSES AND CAUSES OF
ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE
THE GREATER OF (A) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE
SERVICES AND (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100). ALL LIMITATIONS
OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS
AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND THE AFFILIATED ENTITIES.

Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.

 13. Except to the extent prohibited under applicable law, you agree to defend,
     indemnify and hold harmless Spring and the Affiliated Entities from and
     against all claims, losses, costs and expenses (including attorneys’ fees)
     arising out of or related to (a) your use of, or activities in connection
     with, the Services (including, to be clear, the Questionnaires and results
     thereof); and (b) any violation or alleged violation of this Agreement by
     you.
 14. This Agreement is effective until terminated. Spring may terminate or
     suspend your use of the Services at any time and without prior notice,
     including if Spring believes that you have violated or acted inconsistently
     with the letter or spirit of this Agreement. Upon any such termination or
     suspension, your right to use the Services will immediately cease, and
     Spring may, without liability to you or any third party, immediately
     deactivate or delete your user name, password and account, and all
     associated materials, without any obligation to provide any further access
     to such materials. Sections 1, 2, 4 through 9, and 11 through 19 will
     survive any expiration or termination of this Agreement.
 15. Governing Law; This Agreement is governed by and will be construed in
     accordance with the laws of the State of New York, U.S.A., without regard
     to its principles of conflicts of law, and regardless of your location. You
     agree to exclusive jurisdiction of the federal and state courts located in
     New York, New York, U.S.A., and waive any jurisdictional, venue or
     inconvenient forum objections to such courts.
 16. Information or Complaints. If you have a question or complaint regarding
     the Services, please send an e-mail to careteam@springhealth.com. Please
     note that e-mail communications will not necessarily be secure;
     accordingly, you should not include credit card information or other
     sensitive information in your e-mail correspondence with
 17. This Agreement does not, and will not be construed to, create any
     partnership, joint venture, employer-employee, agency or
     franchisor-franchisee relationship between you and Spring. If any provision
     of this Agreement is found to be unlawful, void or for any reason
     unenforceable, that provision will be deemed severable from this Agreement
     and will not affect the validity and enforceability of any remaining
     provision. You may not assign, transfer or sublicense any or all of your
     rights or obligations under this Agreement without our express prior
     written consent. We may assign, transfer or sublicense any or all of our
     rights or obligations under this Agreement without restriction. No waiver
     by either party of any breach or default hereunder will be deemed to be a
     waiver of any preceding or subsequent breach or default. Neither a course
     of dealing nor conduct between you and us nor any trade practices shall be
     deemed to modify this Agreement. Any heading, caption or section title
     contained herein is for convenience only, and in no way defines or explains
     any section or provision. All terms defined in the singular will have the
     same meanings when used in the plural, where appropriate and unless
     otherwise specified. Any use of the term “including” or variations thereof
     in this Agreement will be construed as if followed by the phrase “without
     limitation.”



This Agreement, including any terms and conditions incorporated herein, is the
entire agreement between you and Spring relating to the subject matter hereof,
and supersedes any and all prior or contemporaneous written or oral agreements
or understandings between you and Spring relating to such subject matter.
Notices to you (including notices of changes to this Agreement) may be made via
posting to the Services or by e-mail (including in each case via links), or by
regular mail, or as may be required by applicable law. Without limitation, a
printed version of this Agreement and of any notice given in electronic form
will be admissible in judicial or administrative proceedings based upon or
relating to this Agreement to the same extent and subject to the same conditions
as other business documents and records originally generated and maintained in
printed form. Spring will not be responsible for any failure to fulfill any
obligation due to any cause beyond its control.

 18. Apple-Specific Terms. In addition to your agreement with the foregoing
     terms and conditions, and notwithstanding anything to the contrary herein,
     the following provisions apply with respect to your use of any version of
     any App compatible with the iOS operating system of Apple Inc. (“Apple”).
     Apple is not a party to this Agreement and does not own and is not
     responsible for the Apps. Apple is not providing any warranty for the Apps
     except, if applicable, to refund the purchase price for it. Apple is not
     responsible for maintenance or other support services for the Apps and will
     not be responsible for any other claims, losses, liabilities, damages,
     costs or expenses with respect to the Apps, including any third-party
     product liability claims, claims that the Apps fail to conform to any
     applicable legal or regulatory requirement, claims arising under consumer
     protection or similar legislation, and claims with respect to intellectual
     property infringement. Any inquiries or complaints relating to the use of
     the Apps, including those pertaining to intellectual property rights, must
     be directed to Spring in accordance with the “Information or Complaints”
     section The license you have been granted herein is limited to a
     non-transferable license to use the Apps on an Apple- branded product that
     runs Apple’s iOS operating system and is owned or controlled by you, or as
     otherwise permitted by the Usage Rules set forth in Apple’s then-current
     App Store Terms of Service. In addition, you must comply with the terms of
     any third-party agreement applicable to you when using the Apps, such as
     your wireless data service agreement. Apple and Apple’s subsidiaries are
     third-party beneficiaries of this Agreement and, upon your acceptance of
     the terms and conditions of this Agreement, will have the right (and will
     be deemed to have accepted the right) to enforce this Agreement against you
     as a third-party beneficiary thereof; notwithstanding the foregoing,
     Spring’s right to enter into, rescind or terminate any variation, waiver or
     settlement under this Agreement is not subject to the consent of any third
     party.
 19. You and Spring have each expressly requested and required this Agreement
     and all documents that relate hereto be drawn up in the English/Spanish
     language.


‍


TERMS OF SERVICE



LAST UPDATED: DECEMBER 7, 2021



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring-branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), if applicable. Your use of the Services is governed by this Agreement
regardless of how you access the Services, including through the Internet,
through Wireless Access Protocol (commonly referred to as “WAP”), through a
mobile network or otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are (a) not intended to be medical advice or instructional for medical
diagnosis or treatment, (b) not intended to be complete or to replace personal
consultation with a qualified healthcare professional, and (c) not a substitute
for the advice of your physician or other qualified health provider(s). They are
provided for informational purposes only and should not be relied upon. You
should always seek the advice of your physician or other qualified health
provider regarding any data, information or results provided by the Services or
any questions you may have regarding a health or medical condition, and you must
never disregard, avoid or delay obtaining professional medical advice from your
physician or other qualified health provider(s) because of any data, information
or results provided on, through or by the Services. You acknowledge that while
some Content (as defined below) may be provided by individuals in the health
care field, the provision of such Content does not create a medical
professional/patient relationship, and does not constitute a medical opinion,
medical advice, or diagnosis or treatment, but is provided for informational
purposes only and should not be relied upon. “Content” means text, data,
graphics, images, photographs, video, audio, information,



suggestions, guidance, content and other materials provided, made available or
otherwise found on the Website. The Content is not intended to substitute for or
replace any other diagnostic or therapeutic services. Reliance on any Content is
solely at your own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP
IS CREATED BY USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH
CONTENT IS PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER
COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the provider of such Product. We
make no representations as to the completeness, accuracy, quality, fitness for
purpose, timeliness or otherwise of such references (including any features or
specifications), and any such information is subject to change at any time
without notice. It is your responsibility to ascertain and obey all applicable
local, provincial, federal and foreign laws (including minimum age requirements)
regarding the possession, use and sale of any Product. The Products may be
changed periodically without prior notice.



3.    Changes. We may change this Agreement by notifying you of such changes by
any reasonable means, including by posting a revised Agreement through the
Services, or as otherwise required by applicable law. Any such changes will not
apply to any dispute between you and us arising prior to the date on which we
posted the revised Agreement incorporating such changes, or otherwise notified
you of such changes.



Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); charge, modify or waive any fees required
to use the Services; or offer opportunities to some or all Services users. We
will, where possible, provide you with prior notice of such changes, but may not
always be able to do so. You should check the current version of this Agreement
each time you use the Services.



4.    Information Submitted Through the Services. We will collect, store,
transfer and otherwise use your information in accordance with Spring’s Privacy
Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
your personal data as described in the Privacy Policy, which may be amended from
time to time. A copy of the Privacy Policy is located at
https://care.springhealth.com/privacy and does not form part of the terms agreed
with you.



5.    Jurisdictional Issues. The Services are controlled, hosted and operated
from the United States. The Services may not be appropriate or available for use
in some non-U.S. jurisdictions. Any use of the Services is at your own risk, and
you must comply with all applicable laws, rules and regulations in doing so.
Within the limits permitted by law, especially, in compliance with the rules and
obligations set out in the Geoblocking Regulation (EU) 2018/302, we may limit
the Services’ availability at any time, in whole or in part, to any person,
geographic area or jurisdiction that we choose. Some jurisdictions allow
specific rights to residents or citizens of such jurisdictions. Please see the
Privacy Policy to see how to exercise such rights.



6.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or



the servers or networks used to make the Services available, including by
hacking or defacing any portion of the Services, or violate any requirement,
procedure or policy of such servers or networks; restrict or inhibit any other
person from using the Services; copy, record, reproduce, modify, adapt,
translate, create derivative works of, sell, rent, lease, loan, timeshare,
distribute or otherwise exploit any portion of (or any use of) the Services
except as expressly authorized herein, without Spring’s express prior written
consent (this includes an express prohibition with respect to the taping,
recording and/or photographing in any format (e.g., video, audio, etc.) by you
and/or any third party of any counseling sessions rendered through the use of
the Service); reverse engineer, decompile or disassemble any portion of the
Services, except where su ch restriction is expressly prohibited by applicable
law; remove any copyright, trademark or other proprietary rights notice from the
Services; frame or mirror any portion of the Services, or otherwise incorporate
any portion of the Services into any product or service, without Spring’s
express prior written consent; systematically download and store Services
content; use any robot, spider, search/retrieval application or other manual or
automatic device to retrieve, index, “scrape,” “data mine” or otherwise gather
Services content, or reproduce or circumvent the navigational structure or
presentation of the Services, without Spring’s express prior written consent;
post, transmit or otherwise make available through or in connection with the
Services any materials that are or may be: (a) threatening, harassing,
degrading, hateful or intimidating, or otherwise fail to respect the rights and
dignity of others; (b) defamatory, libelous, or otherwise tortious; (c)
fraudulent, false, or otherwise intended to manipulate, distort, mislead,
misrepresent, falsify or interfere with the Services or the use of the Services
(for example, with respect to the Questionnaires and results provided by the
Services); (d) obscene, indecent, pornographic or otherwise objectionable; or
(e) protected by copyright, trademark, trade secret, right of publicity or
privacy or any other proprietary right, without the express prior written
consent of the applicable owner; post, transmit or otherwise make available
through or in connection with the Services any virus, worm, Trojan horse, Easter
egg, time bomb, spyware, ransomware or other computer code, file or program that
is or is potentially harmful or invasive or intended to damage or hijack the
operation of, or to monitor the use of, any hardware, software or equipment.



7.    Registration; Usernames and Passwords. You may need to register to use all
or part of the Services. We may reject, or require that you change, any
username, password or other information that you provide to us in registering.
Your username and password are for your personal use only and should be kept
confidential; you, and not Spring, are responsible for any use or misuse of your
username or password, and you must promptly notify us of any confidentiality
breach or unauthorized use of your username or password, or your Services
account.



8.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby assign to
us, free of charge, on an exclusive basis, for the entire world and for the term
of legal protection, as and when they are created, all intellectual property
rights (including in particular but without limitation copyrights, author’s
rights, trademarks, patents, utility models, registered and unregistered
designs, models, design patents, rights of database creators, software, source
code, object code and related documentation, mask works, know-how, trade and
manufacturing secrets and confidential data, and all other intellectual property
rights or related rights (hereafter the “Intellectual Property Rights”),
attached or likely to be attached to the Feedback. In particular, you hereby
assign free of charge, on an exclusive basis, for the entire world and for the
full term of legal protection, all author’s economic rights in respect of the
Feedback, as and when such Feedback is created, such that you retain no economic
right whatsoever in respect of the



Feedback. This assignment of economic rights is granted for all purposes
whatsoever, including, without limitation, corporate, commercial, marketing,
advertising, promotional, management, organizational, publishing.



Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment with respect to
the Feedback and the Intellectual Property Rights provided hereunder.



You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.



9.    Spring’s Intellectual Property Rights. We and our licensors own the
Website, Questionnaires and other Services. Without limiting Section 6 and
except as otherwise expressly permitted by this Agreement, no part of the
Website or Questionnaires may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form by any means
without the prior written permission of Spring. Subject to your compliance with
this Agreement, and solely for so long as you are permitted by Spring to use the
Services, you may view one (1) copy of any portion of the Website or
Questionnaires to which we provide you access hereunder, on any single device,
solely for your personal, non-commercial use and you may reproduce and disclose
to third parties, such as your physician or other health provider, insurance
provider or pharmacy, the results of your use of the Services (for example, the
PDF file provided by Spring to you with the results of your taking a
Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.



10.    Third-Party Materials; Links. Certain Services functionality may make
available access to data, information, and materials made available by third
parties (“Third Party Materials”), or allow for the routing or transmission of
such Third Party Materials, including via links. By using such functionality,
you are directing us to access, route and transmit to you the applicable
Third-Party Materials. We neither control nor endorse, nor are we responsible
for, any Third Party Materials, including the accuracy, integrity, quality,
legality, usefulness or safety of Third Party Materials, or any intellectual
property rights therein. Certain Third-Party Materials may, among other things,
be inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed
to be a representation or warranty by Spring with respect to any Third-Party
Materials. We have no obligation to monitor Third Party Materials, and we may
block or disable access to any Third – Party Materials (in whole or part)
through the Services at any time. In addition, the availability of any
Third-Party Materials through the Services does not imply our endorsement of, or
our affiliation with, any provider of such Third-Party Materials, nor does such
availability create any legal relationship between you and any such provider.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY
ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY
MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH
THIRD PARTY MATERIALS).



11.    DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
disclaimer of certain warranties, so the disclaimers below may not apply to you.
TO THE FULLEST EXTENT



PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY PRODUCTS AND THIRD- PARTY
MATERIALS ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND,
WHETHER EXPRESS, IMPLIED OR STATUTORY. SPRING DISCLAIMS ALL WARRANTIES WITH
RESPECT TO THE SERVICES AND ANY PRODUCTS AND THIRD- PARTY MATERIALS TO THE
FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE.
ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS
AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND ITS AFFILIATES AND THEIR
RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS,
MANDATARIES, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS
(COLLECTIVELY, THE “AFFILIATED ENTITIES”).



While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.



12.    Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
SPRING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF
PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF SUBMISSIONS
(INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY SUBMISSIONS), EVEN
IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT
LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND
RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES (INCLUDING, TO BE
CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR FROM ANY PRODUCTS OR THIRD-
PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE
SERVICES OR ANY PRODUCTS OR THIRD-PARTY MATERIALS IS TO STOP USING THE SERVICES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF
SPRING FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE THE GREATER OF (A) THE TOTAL
AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE SERVICES AND (B) ONE HUNDRED
UNITED STATES DOLLARS (USD$100). ALL LIMITATIONS OF LIABILITY OF ANY KIND
(INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF
OF BOTH SPRING AND THE AFFILIATED ENTITIES.



Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.



Nothing in this clause or this Agreement will affect your statutory rights as a
consumer or your consumer cancellation rights.



13.    Indemnity. Except to the extent prohibited under applicable law, you
agree to defend, indemnify and hold harmless Spring and the Affiliated Entities
from and against all claims, losses, costs



and expenses (including attorneys’ fees) arising out of or related to (a) your
use of, or activities in connection with, the Services (including, to be clear,
the Questionnaires and results thereof); and (b) any violation or alleged
violation of this Agreement by you.



14.    Termination. This Agreement is effective until terminated. Spring may
terminate or suspend your use of the Services upon 7 days’ notice (except in
circumstances where you have committed a serious breach of the Agreement which
is not capable of remedy in which case no notice will be provided). Upon any
such termination or suspension, your right to use the Services will immediately
cease, and Spring may, without liability to you or any third party, immediately
deactivate or delete your username, password and account, and all associated
materials, without any obligation to provide any further access to such
materials. Sections 1, 2, 4 through 9, and 11 through 19 will survive any
expiration or termination of this Agreement.



15.    Governing Law; Jurisdiction. This Agreement is governed by and will be
construed in accordance with the laws of the State of New York, U.S.A., without
regard to its principles of conflicts of law, and regardless of your location.
You agree to exclusive jurisdiction of the federal and state courts located in
New York, New York, U.S.A., and waive any jurisdictional, venue or inconvenient
forum objections to such courts.



16.    Information or Complaints. If you have a question or complaint regarding
the Services, please send an e-mail to careteam@springhealth.com. Please note
that e-mail communications will not necessarily be secure; accordingly, you
should not include credit card information or other sensitive information in
your e-mail correspondence with us.



17.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason unenforceable,
that provision will be deemed severable from this Agreement and will not affect
the validity and enforceability of any remaining provision. You may not assign,
transfer or sublicense any or all of your rights or obligations under this
Agreement without our express prior written consent. We may assign, transfer or
sublicense any or all of our rights or obligations under this Agreement without
restriction. No waiver by either party of any breach or default hereunder will
be deemed to be a waiver of any preceding or subsequent breach or default.
Neither a course of dealing nor conduct between you and us nor any trade
practices shall be deemed to modify this Agreement. Any heading, caption or
section title contained herein is for convenience only, and in no way defines or
explains any section or provision. All terms defined in the singular will have
the same meanings when used in the plural, where appropriate and unless
otherwise specified. Any use of the term “including” or variations thereof in
this Agreement will be construed as if followed by the phrase “without
limitation.” This Agreement, including any terms and conditions incorporated
herein, is the entire agreement between you and Spring relating to the subject
matter hereof, and supersedes any and all prior or contemporaneous written or
oral agreements or understandings between you and Spring relating to such
subject matter. Notices to you (including notices of changes to this Agreement)
may be made via posting to the Services or by e-mail (including in each case via
links), or by regular mail, or as may be required by applicable law. Without
limitation, a printed version of this Agreement and of any notice given in
electronic form will be admissible in judicial or administrative proceedings
based upon or relating to this Agreement to the same extent and subject to the
same conditions as other business documents and records originally generated and
maintained in printed form. Spring will not be responsible for any failure to
fulfil l any obligation due to any cause beyond its control.



18.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect



to your use of any version of any App compatible with the iOS operating system
of Apple Inc. (“Apple”). Apple is not a party to this Agreement and does not own
and is not responsible for the Apps. Apple is not providing any warranty for the
Apps except, if applicable, to refund the purchase price for it. Apple is not
responsible for maintenance or other support services for the Apps and will not
be responsible for any other claims, losses, liabilities, damages, costs or
expenses with respect to the Apps, including any third-party product liability
claims, claims that the Apps fail to conform to any applicable legal or
regulatory requirement, claims arising under consumer protection or similar
legislation, and claims with respect to intellectual property infringement. Any
inquiries or complaints relating to the use of the Apps, including those
pertaining to intellectual property rights, must be directed to Spring in
accordance with the “Information or Complaints” section above. The license you
have been granted herein is limited to a non-transferable license to use the
Apps on an Apple-branded product that runs Apple’s iOS operating system and is
owned or controlled by you, or as otherwise permitted by the Usage Rules set
forth in Apple’s then-current App Store Terms of Service. In addition, you must
comply with the terms of any third-party agreement applicable to you when using
the Apps, such as your wireless data service agreement. Apple and Apple’s
subsidiaries are third-party beneficiaries of this Agreement and, upon your
acceptance of the terms and conditions of this Agreement, will have the right
(and will be deemed to have accepted the right) to enforce this Agreement
against you as a third-party beneficiary thereof; notwithstanding the foregoing,
Spring’s right to enter into, rescind or terminate any variation, waiver or
settlement under this Agreement is not subject to the consent of any third
party.



19.    Language. You and Spring have each expressly requested and required this
Agreement and all documents that relate hereto be drawn up in the English
language.


TERMS OF SERVICE



LAST UPDATED: DECEMBER 7, 2021



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring-branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), if applicable. Your use of the Services is governed by this Agreement
regardless of how you access the Services, including through the Internet,
through Wireless Access Protocol (commonly referred to as “WAP”), through a
mobile network or otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are (a) not intended to be medical advice or instructional for medical
diagnosis or treatment, (b) not intended to be complete or to replace personal
consultation with a qualified healthcare professional, and (c) not a substitute
for the advice of your physician or other qualified health provider(s). They are
provided for informational purposes only and should not be relied upon. You
should always seek the advice of your physician or other qualified health
provider regarding any data, information or results provided by the Services or
any questions you may have regarding a health or medical condition, and you must
never disregard, avoid or delay obtaining professional medical advice from your
physician or other qualified health provider(s) because of any data, information
or results provided on, through or by the Services. You acknowledge that while
some Content (as defined below) may be provided by individuals in the health
care field, the provision of such Content does not create a medical
professional/patient relationship, and does not constitute a medical opinion,
medical advice, or diagnosis or treatment, but is provided for informational
purposes only and should not be relied upon. “Content” means text, data,
graphics, images, photographs, video, audio, information, suggestions, guidance,
content and other materials provided, made available or otherwise found on the
Website. The Content is not intended to substitute for or replace any other
diagnostic or



therapeutic services. Reliance on any Content is solely at your own risk. NO
LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED BY USING THE
WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH CONTENT IS PROVIDED BY OR
THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the provider of such Product. We
make no representations as to the completeness, accuracy, quality, fitness for
purpose, timeliness or otherwise of such references (including any features or
specifications), and any such information is subject to change at any time
without notice. It is your responsibility to ascertain and obey all applicable
local, provincial, federal and foreign laws (including minimum age requirements)
regarding the possession, use and sale of any Product. The Products may be
changed periodically without prior notice.



3.    Changes. We may change this Agreement by notifying you of such changes by
any reasonable means, including by posting a revised Agreement through the
Services, or as otherwise required by applicable law. Any such changes will not
apply to any dispute between you and us arising prior to the date on which we
posted the revised Agreement incorporating such changes, or otherwise notified
you of such changes.



Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); charge, modify or waive any fees required
to use the Services; or offer opportunities to some or all Services users. We
will, where possible, provide you with prior notice of such changes, but may not
always be able to do so. You should check the current version of this Agreement
each time you use the Services.



4.    Information Submitted Through the Services. Your submission of information
through the Services is governed by Spring’s Privacy Policy, located at
https://care.springhealth.com/privacy (the “Privacy Policy”). You consent to the
collections, uses and disclosures of your personal information for the purposes
described in our Privacy Policy. In particular, you acknowledge and agree that
we may use personal information, including sensitive information, from many
Services users to create non-identifiable “aggregate data” (for example, reports
that calculate the percentage of users who have a particular response to or
result from the Questionnaires) that may be disclosed to third parties. You
represent and warrant that any information you provide in connection with the
Services is and will remain accurate and complete, and that you will reasonably
maintain and update such information as needed. By using the Services, you
acknowledge that you have read and understood of the Privacy Policy. If you do
not agree to this policy, you should not use our services. If Spring decides to
change the Privacy Policy, we will post those changes prominently so users are
always aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We do, however, recommend that you read
the Privacy Policy each time you use our Services in case you missed our notice
of changes to the Privacy Policy. By continuing to use the Services, you
acknowledge that you have read and understood the Privacy Policy. If you do not
agree to any changes to the Privacy Policy, you should not use our Services.



5.    Jurisdictional Issues. The Services is controlled, hosted and operated
from the United States. The Services may not be appropriate or available for use
in some non-U.S. jurisdictions. Any



use of the Services is at your own risk, and you must comply with all applicable
laws, rules and regulations in doing so. We may limit the Services’ availability
at any time, in whole or in part, to any person, geographic area or jurisdiction
that we choose. Some jurisdictions allow specific rights to residents or
citizens of such jurisdictions. Please see the Privacy Policy to see how to
exercise such rights.



6.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or the servers
or networks used to make the Services available, including by hacking or
defacing any portion of the Services, or violate any requirement, procedure or
policy of such servers or networks; restrict or inhibit any other person from
using the Services; copy, record, reproduce, modify, adapt, translate, create
derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise
exploit any portion of (or any use of) the Services except as expressly
authorized herein, without Spring’s express prior written consent (this includes
an express prohibition with respect to the taping, recording and/or
photographing in any format (e.g., video, audio, etc.) by you and/or any third
party of any counseling sessions rendered through the use of the Service);
reverse engineer, decompile or disassemble any portion of the Services, except
where such restriction is expressly prohibited by applicable law; remove any
copyright, trademark or other proprietary rights notice from the Services; frame
or mirror any portion of the Services, or otherwise incorporate any portion of
the Services into any product or service, without Spring’s express prior written
consent; systematically download and store Services content; use any robot,
spider, search/retrieval application or other manual or automatic device to
retrieve, index, “scrape,” “data mine” or otherwise gather Services content, or
reproduce or circumvent the navigational structure or presentation of the
Services, without Spring’s express prior written consent; post, transmit or
otherwise make available through or in connection with the Services any
materials that are or may be: (a) threatening, insulting, harassing (on the
basis of gender or otherwise), libellous, racially or ethnically objectionable,
relating or encouraging money laundering or gambling, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others, or
otherwise inconsistent or contrary to the laws in force; (b) defamatory,
libelous, or otherwise tortious; (c) fraudulent, false, or otherwise intended to
manipulate, distort, mislead, misrepresent, falsify or interfere with the
Services or the use of the Services or is material that deceives or misleads the
addressee about the origin of the message or knowingly and intentionally
communicates any information which is patently false or misleading in nature but
may reasonably be perceived as a fact, or that may harass a person, entity or
agency for financial gain or to cause any injury to any person (for example,
with respect to the Questionnaires and results provided by the Services); (d)
obscene, indecent, pornographic, paedophilic, or otherwise objectionable; or (e)
protected by copyright, trademark, trade secret, right of publicity or privacy
(including bodily privacy) or any other proprietary right, without the express
prior written consent of the applicable owner; (f) is harmful to children; (g)
impersonates another person; (h) threatens the unity, integrity, defence,
security or sovereignty of India, friendly relations with foreign States, or
public order, or causes incitement to the commission of any cognisable offence
or prevents investigation of any offence or is insulting other nation; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.



7.    Registration; Usernames and Passwords. You may need to register to use all
or part of the Services. We may reject, or require that you change, any
username, password or other information that you provide to us in registering.
Your username and password are for your personal use only and should be kept
confidential; you, and not Spring, are responsible for any



use or misuse of your username or password, and you must promptly notify us of
any confidentiality breach or unauthorized use of your username or password, or
your Services account.



8.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby assign to
us, free of charge, on an exclusive basis, for the entire world and for the term
of legal protection, as and when they are created, all intellectual property
rights (including in particular but without limitation copyrights, author’s
rights, trademarks, patents, utility models, registered and unregistered
designs, models, design patents, rights of database creators, software, source
code, object code and related documentation, mask works, know-how, trade and
manufacturing secrets and confidential data, and all other intellectual property
rights or related rights (hereafter the “Intellectual Property Rights”),
attached or likely to be attached to the Feedback. In particular, you hereby
assign free of charge, on an exclusive basis, for the entire world and for the
full term of legal protection, all author’s economic rights in respect of the
Feedback, as and when such Feedback is created, such that you retain no economic
right whatsoever in respect of the Feedback. This assignment of economic rights
is granted for all purposes whatsoever, including, without limitation,
corporate, commercial, marketing, advertising, promotional, management,
organizational, publishing. You also hereby irrevocably waive in favour of
Spring, our affiliates, and our and their respective successors, assignees and
licensees, all moral rights you may have in or to the Feedback. You acknowledge
that these rights shall not be deemed to have lapsed if we do not exercise the
rights for any period, whether under the provisions of Section 19(4) of the
Copyright Act, 1957 of India or any other similar provision under any law of any
jurisdiction.



Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment and waiver with
respect to the Feedback and the Intellectual Property Rights provided hereunder.



You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.



9.    Spring’s Intellectual Property Rights. We and our licensors own the
Website, Questionnaires and other Services. Without limiting Section 6 and
except as otherwise expressly permitted by this Agreement, no part of the
Website or Questionnaires may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form by any means
without the prior written permission of Spring. Subject to your compliance with
this Agreement, and solely for so long as you are permitted by Spring to use the
Services, you may view one (1) copy of any portion of the Website or
Questionnaires to which we provide you access hereunder, on any single device,
solely for your personal, non-commercial use and you may reproduce and disclose
to third parties, such as your physician or other health provider, insurance
provider or pharmacy, the results of your use of the Services (for example, the
PDF file provided by Spring to you with the results of your taking a
Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting



any right to use any trade names, trademarks, service marks or logos without the
express prior written consent of the owner.



10.    Third-Party Materials; Links. Certain Services functionality may make
available access to data, information, and materials made available by third
parties (“Third Party Materials”), or allow for the routing or transmission of
such Third Party Materials, including via links. By using such functionality,
you are directing us to access, route and transmit to you the applicable
Third-Party Materials. We neither control nor endorse, nor are we responsible
for, any Third Party Materials, including the accuracy, integrity, quality,
legality, usefulness or safety of Third Party Materials, or any intellectual
property rights therein. Certain Third-Party Materials may, among other things,
be inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed
to be a representation or warranty by Spring with respect to any Third-Party
Materials. We have no obligation to monitor Third Party Materials, and we may
block or disable access to any Third- Party Materials (in whole or part) through
the Services at any time. In addition, the availability of any Third-Party
Materials through the Services does not imply our endorsement of, or our
affiliation with, any provider of such Third-Party Materials, nor does such
availability create any legal relationship between you and any such provider.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY
ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY
MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH
THIRD PARTY MATERIALS).



11.    DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
disclaimer of certain warranties, so the disclaimers below may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY PRODUCTS
AND THIRD- PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT ANY
WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. SPRING DISCLAIMS
ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY PRODUCTS AND THIRD- PARTY
MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS
SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND
ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS,
EMPLOYEES, AFFILIATES, AGENTS, MANDATARIES, REPRESENTATIVES, LICENSORS,
SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “AFFILIATED ENTITIES”).



While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.



12.    Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
SPRING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF
PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF SUBMISSIONS
(INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY SUBMISSIONS), EVEN
IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT
LIMITING THE FOREGOING,



SPRING WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR
INABILITY TO USE THE SERVICES (INCLUDING, TO BE CLEAR, THE QUESTIONNAIRES AND
RESULTS THEREOF) OR FROM ANY PRODUCTS OR THIRD- PARTY MATERIALS. YOUR SOLE AND
EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICES OR ANY PRODUCTS OR
THIRD-PARTY MATERIALS IS TO STOP USING THE SERVICES. TO THE EXTENT PERMITTED BY
APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF SPRING FOR ALL DAMAGES,
LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR
OTHERWISE, WILL BE THE GREATER OF (A) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO
SPRING TO USE THE SERVICES AND (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100).
ALL LIMITATIONS OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND
ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND THE
AFFILIATED ENTITIES.



Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.



13.    Indemnity. Except to the extent prohibited under applicable law, you
agree to defend, indemnify and hold harmless Spring and the Affiliated Entities
from and against all claims, losses, costs and expenses (including attorneys’
fees) arising out of or related to (a) your use of, or activities in connection
with, the Services (including, to be clear, the Questionnaires and results
thereof); and (b) any violation or alleged violation of this Agreement by you.



14.    Termination. This Agreement is effective until terminated. Spring may
terminate or suspend your use of the Services at any time and without prior
notice, including if Spring believes that you have violated or acted
inconsistently with the letter or spirit of this Agreement. Upon any such
termination or suspension, your right to use the Services will immediately
cease, and Spring may, without liability to you or any third party, immediately
deactivate or delete your username, password and account, and all associated
materials, without any obligation to provide any further access to such
materials. Sections 1, 2, 4 through 9, and 11 through 19 will survive any
expiration or termination of this Agreement.



15.    Governing Law; Jurisdiction. This Agreement is governed by and will be
construed in accordance with the laws of the State of New York, U.S.A., without
regard to its principles of conflicts of law, and regardless of your location.
Any and all disputes between the parties shall be resolved through arbitration,
of which arbitration proceedings shall be conducted in accordance with the
arbitration rules of JAMS. The seat and venue of arbitration shall be in New
York, New York, USA. The decision of and any award granted by the arbitrator
shall be final, binding and conclusive on the parties. The parties waive any
objection to arbitration on the grounds that such a proceeding is an
inconvenient or inappropriate forum to settle any such dispute. The provisions
of this clause shall survive the termination of this Agreement.



16.    Information or Complaints. If you have a question or complaint regarding
the Services, please send an e-mail to our Grievance Officer, Lauren Haley, at
careteam@springhealth.com. Please note that e-mail communications will not
necessarily be secure; accordingly, you should not include credit card
information or other sensitive information in your e-mail correspondence with
us.



17.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason



unenforceable, that provision will be deemed severable from this Agreement and
will not affect the validity and enforceability of any remaining provision. You
may not assign, transfer or sublicense any or all of your rights or obligations
under this Agreement without our express prior written consent. We may assign,
transfer or sublicense any or all of our rights or obligations under this
Agreement without restriction. No waiver by either party of any breach or
default hereunder will be deemed to be a waiver of any preceding or subsequent
breach or default. Neither a course of dealing nor conduct between you and us
nor any trade practices shall be deemed to modify this Agreement. Any heading,
caption or section title contained herein is for convenience only, and in no way
defines or explains any section or provision. All terms defined in the singular
will have the same meanings when used in the plural, where appropriate and
unless otherwise specified. Any use of the term “including” or variations
thereof in this Agreement will be construed as if followed by the phrase
“without limitation.” This Agreement, including any terms and conditions
incorporated herein, is the entire agreement between you and Spring relating to
the subject matter hereof, and supersedes any and all prior or contemporaneous
written or oral agreements or understandings between you and Spring relating to
such subject matter. Notices to you (including notices of changes to this
Agreement) may be made via posting to the Services or by e-mail (including in
each case via links), or by regular mail, or as may be required by applicable
law. Without limitation, a printed version of this Agreement and of any notice
given in electronic form will be admissible in judicial or administrative
proceedings based upon or relating to this Agreement to the same extent and
subject to the same conditions as other business documents and records
originally generated and maintained in printed form. Spring will not be
responsible for any failure to fulfill any obligation due to any cause beyond
its control.



18.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect to your use of any version of any App
compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a
party to this Agreement and does not own and is not responsible for the Apps.
Apple is not providing any warranty for the Apps except, if applicable, to
refund the purchase price for it. Apple is not responsible for maintenance or
other support services for the Apps and will not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
Apps, including any third-party product liability claims, claims that the Apps
fail to conform to any applicable legal or regulatory requirement, claims
arising under consumer protection or similar legislation, and claims with
respect to intellectual property infringement. Any inquiries or complaints
relating to the use of the Apps, including those pertaining to intellectual
property rights, must be directed to Spring in accordance with the “Information
or Complaints” section above. The license you have been granted herein is
limited to a non-transferable license to use the Apps on an Apple-branded
product that runs Apple’s iOS operating system and is owned or controlled by
you, or as otherwise permitted by the Usage Rules set forth in Apple’s
then-current App Store Terms of Service. In addition, you must comply with the
terms of any third-party agreement applicable to you when using the Apps, such
as your wireless data service agreement. Apple and Apple’s subsidiaries are
third-party beneficiaries of this Agreement and, upon your acceptance of the
terms and conditions of this Agreement, will have the right (and will be deemed
to have accepted the right) to enforce this Agreement against you as a
third-party beneficiary thereof; notwithstanding the foregoing, Spring’s right
to enter into, rescind or terminate any variation, waiver or settlement under
this Agreement is not subject to the consent of any third party.



19.    Language. You and Spring have each expressly requested and required this
Agreement and all documents that relate hereto be drawn up in the English
language.


NUTZUNGSBEDINGUNGEN

ZULETZT AKTUALISIERT: 17 DEZEMBER 2021



Bitte lesen Sie diese Nutzungsbedingungen (“Vereinbarung”) sorgfältig durch.
Indem Sie auf den Mechanismus klicken, der dazu dient Ihr Einverständnis mit der
Vereinbarung zu bestätigen, klicken, erklären Sie sich mit dieser Vereinbarung
einverstanden. Wenn Sie mit dieser Vereinbarung nicht einverstanden sind,
klicken Sie nicht auf den Mechanismus zur Bestätigung der Vereinbarung und
installieren Sie die Dienste nicht, greifen Sie nicht darauf zu und nutzen Sie
diese auch nicht anderweitig, weder ganz noch teilweise.



Diese Vereinbarung besteht zwischen Ihnen und Spring Care, Inc. (“Spring” oder
“wir”) bezüglich Ihrer Nutzung (einschließlich des Zugriffs auf) (1) der
Spring-Website, derzeit abrufbar unter www.springhealth.com (zusammen mit allen
darin verfügbaren Inhalten, Materialien und Diensten und Nachfolge-Websites, die
“Webseite”), (2) der Software-Anwendungen, die wir zur Nutzung auf oder über
Computer und mobile Geräte zur Verfügung stellen (“Apps”), (3) der Quizze, Tests
und Fragebögen (und deren Ergebnisse), die wir auf oder über die Webseite oder
Apps zur Verfügung stellen (“Fragebögen”) und (iv) der
Spring-Verbindungsdienste, um mit Psychologen, Coaches und Sozialarbeitern in
Kontakt zu treten (alle vorstehenden Punkte zusammen sind die “Dienste”). Diese
Vereinbarung bezieht hiermit alle zusätzlichen Bestimmungen und Bedingungen ein,
die von Spring über die Dienste veröffentlicht oder Ihnen anderweitig von Spring
zur Verfügung gestellt werden, sowie alle Dienste, die Ihnen von medizinischen
Fachgesellschaften unter der Marke Spring (z . B. Spring Medical Care, P.C.) zur
Verfügung gestellt werden, einschließlich, aber nicht beschränkt auf die
Datenschutzerklärung von Spring, die Vereinbarung über elektronische
Kommunikation, die Zustimmung zur Erhebung von Gesundheitsdaten und die
Zustimmung zu den Diensten. Ihre Nutzung der Dienste unterliegt dieser
Vereinbarung, unabhängig davon, wie Sie auf die Dienste zugreifen, z. B. über
das Internet, über Wireless Access Protocol (allgemein als “WAP” bezeichnet),
über ein Mobilfunknetz oder auf andere Weise.



BITTE LESEN SIE DIESE VEREINBARUNG SORGFÄLTIG DURCH, UM SICHERZUSTELLEN, DASS
SIE JEDE BESTIMMUNG VERSTEHEN. DIESE VEREINBARUNG ENTHÄLT WICHTIGE INFORMATIONEN
ÜBER IHRE GESETZLICHEN RECHTE, RECHTSMITTEL UND VERPFLICHTUNGEN, EINSCHLIESSLICH
VERSCHIEDENER EINSCHRÄNKUNGEN UND AUSSCHLÜSSE VON SCHADENSERSATZANSPRÜCHEN
GEGENÜBER SPRING UND ENTSCHÄDIGUNGSVERPFLICHTUNGEN, DIE SIE SPRING GEGENÜBER
HABEN.



1                    Spring bietet keine medizinische Beratung an. Die Dienste,
insbesondere, aber ohne Einschränkung auf die Fragebögen und die Ergebnisse der
Fragebögen, werden von Spring und seinen Lizenzgebern ausschließlich zu
Informationszwecken bereitgestellt. Die Dienste und alle Daten, Informationen
oder Ergebnisse, die auf, über oder durch die Dienste bereitgestellt werden,
sind (a) nicht als medizinischer oder psychotherapeutischer Rat oder als
Anleitung für medizinische oder psychotherapeutische Diagnosen oder Behandlungen
gedacht, (b) nicht dazu gedacht, vollständig zu sein oder die persönliche
Beratung durch einen qualifizierten Gesundheitsexperten zu ersetzen, und (c)
kein Ersatz für den Rat Ihres Arztes oder eines anderen qualifizierten
Gesundheitsexperten. Sie sollten immer den Rat Ihres Arztes oder eines anderen
qualifizierten Gesundheitsexperten einholen, wenn es um Daten, Informationen
oder Ergebnisse geht, die von den Diensten zur Verfügung gestellt werden, oder
um Fragen, die Sie in Bezug auf einen gesundheitlichen oder medizinischen
Zustand haben, und Sie dürfen niemals den professionellen medizinischen Rat
Ihres Arztes oder eines anderen qualifizierten Gesundheitsexperten aufgrund von
Daten, Informationen oder Ergebnissen, die auf, durch oder durch die Dienste zur
Verfügung gestellt werden, missachten, vermeiden oder verzögern. Sie



erkennen an, dass einige Inhalte (wie unten definiert) zwar von Personen aus dem
psychologischen oder medizinischen Bereich bereitgestellt werden können, die
Bereitstellung solcher Inhalte jedoch keine professionelle
medizinische/psychotherapeutische Patientenbeziehung begründet und keine
medizinische oder psychotherapeutische Meinung, Beratung, Diagnose oder
Behandlung darstellt, sondern ausschließlich zu Informationszwecken
bereitgestellt wird. “Inhalt” bezeichnet Texte, Daten, Grafiken, Bilder, Fotos,
Videos, Audiodateien, Informationen, Vorschläge, Anleitungen, Inhalte und andere
Materialien, die auf der Webseite bereitgestellt, verfügbar gemacht oder
anderweitig gefunden werden. Der Inhalt ist nicht dazu gedacht, andere
diagnostische oder therapeutische Dienstleistungen zu ersetzen oder zu
beseitigen. Das Vertrauen in den Inhalt erfolgt ausschließlich auf eigenes
Risiko. DURCH DIE NUTZUNG DER WEBSEITE ODER DER DARIN ENTHALTENEN INHALTE
ENTSTEHT KEINE LIZENZIERTE PROFESSIONELLE MEDIZINISCHE ODER PSYCHOTHERAPEUTISCHE
PATIENTENBEZIEHUNG, UNABHÄNGIG DAVON, OB DIESE INHALTE DURCH DIE NUTZUNG DER
WEBSEITE ODER DURCH ANDERE MITTEILUNGEN BEREITGESTELLT WERDEN.



2                    Produkte. Die Dienste können auf bestimmte
nicht-medizinische und nicht- psychotherapeutische Waren oder Dienstleistungen
(zusammenfassend als “Produkte” bezeichnet) verweisen, einschließlich der
Bereitstellung von Listen, Beschreibungen und Bildern von Produkten sowie
Verweisen und Links zu Produkten, unabhängig davon, ob diese Produkte von Spring
oder von Dritten bereitgestellt werden. Sofern von Spring im jeweiligen Kontext
nicht ausdrücklich anders angegeben, bedeuten solche Verweise nicht, dass wir
ein Produkt befürworten oder mit dem Anbieter eines solchen Produkts verbunden
sind. Es liegt in Ihrer Verantwortung, sich über alle geltenden lokalen,
provinziellen, bundesstaatlichen und ausländischen Gesetze (einschließlich
Bestimmungen zum Mindestalter) in Bezug auf den Besitz, die Nutzung und den Kauf
von Produkten zu informieren und diese einzuhalten.



3                    Änderungen. Wir können diese Vereinbarung ändern, um
Änderungen an unseren Diensten widerzuspiegeln, z. B. wenn wir neue Dienste,
Funktionen oder Technologien hinzufügen oder Teile davon entfernen, oder aus
rechtlichen oder regulatorischen Gründen, insbesondere um Missbrauch oder
Schaden zu verhindern. Wenn wir diese Vereinbarung ändern, werden wir Sie
schriftlich oder per E-Mail über solche Änderungen informieren, auch durch
Veröffentlichung einer überarbeiteten Vereinbarung über die Dienste. Solche
Änderungen gelten nicht für Streitigkeiten zwischen Ihnen und uns, die vor dem
Datum entstanden sind, an dem wir die überarbeitete Vereinbarung, die solche
Änderungen enthält, veröffentlicht oder Sie anderweitig über solche Änderungen
informiert haben.



Wenn Sie solchen Änderungen nicht innerhalb von sechs (6) Wochen nach Erhalt der
Mitteilung zustimmen, gehen wir davon aus, dass Sie den vorgeschlagenen
Änderungen widersprechen. In jedem Fall werden wir in unserer Mitteilung auf Ihr
Widerspruchsrecht gegen Änderungen und die Rechtsfolgen hinweisen. Die Legende
“ZULETZT AKTUALISIERT” oben zeigt an, wann diese Vereinbarung zuletzt geändert
wurde.



4                    Über die Dienste übermittelte Informationen. Die von Ihnen
über die Dienste übermittelten Informationen und personenbezogenen Daten
unterliegen der Datenschutzerklärung von Spring, die Sie unter
https://care.springhealth.com/privacy finden (die “Datenschutzerklärung”). Sie
dürfen nur Informationen in Verbindung mit den Diensten bereitstellen, die
korrekt und vollständig sind, und Sie werden diese Informationen bei Bedarf
unterhalten und aktualisieren.



5                    Gerichtsbarkeitsbezogene Fragen. Die Dienste werden von den
Vereinigten Staaten aus kontrolliert, gehostet und betrieben. Die Dienste sind
möglicherweise nicht für die Nutzung in einigen Ländern außerhalb der USA
geeignet oder verfügbar. Sie müssen die Dienste in Übereinstimmung mit allen
anwendbaren Gesetzen, Regeln und Vorschriften nutzen. Wir sind



berechtigt, die Verfügbarkeit der Dienste jederzeit ganz oder teilweise auf eine
Person, ein geografisches Gebiet oder eine Gerichtsbarkeit unserer Wahl zu
beschränken, sofern eine solche Beschränkung der Verfügbarkeit der Dienste
aufgrund von Schutzmaßnahmen, höherer Gewalt oder ähnlichen Notfällen
erforderlich ist. Einige Gerichtsbarkeiten gewähren den Einwohnern oder Bürgern
dieser Gerichtsbarkeiten besondere Rechte. Wie Sie diese Rechte ausüben können,
entnehmen Sie bitte der Datenschutzerklärung.



6                    Verhaltensregeln. In Verbindung mit den Diensten werden Sie
nicht (und werden Dritte nicht dazu ermutigen): die Dienste für einen anderen
Zweck (einschließlich betrügerischer oder anderweitig unerlaubter oder
ungesetzlicher Zwecke) als den beabsichtigten Zweck der Dienste nutzen;
Informationen über Nutzer der Dienste sammeln oder erfassen; den Betrieb der
Dienste oder der Server oder Netzwerke, die zur Bereitstellung der Dienste
verwendet werden, stören oder unterbrechen, einschließlich durch Hacken oder
Verunstalten eines Teils der Dienste, oder gegen Anforderungen, Verfahren oder
Richtlinien solcher Server oder Netzwerke verstoßen; die Nutzung der Dienste
durch andere Personen einschränken oder verhindern; Teile der Dienste (oder
deren Nutzung) kopieren, aufzeichnen, vervielfältigen, modifizieren, anpassen,
übersetzen, abgeleitete Werke schaffen, verkaufen, vermieten, verleasen,
verleihen, teilen, vertreiben oder anderweitig verwerten, es sei denn, dies ist
hier ausdrücklich gestattet, ohne die ausdrückliche vorherige schriftliche
Zustimmung von Spring (dies beinhaltet ein ausdrückliches Verbot in Bezug auf
das Aufzeichnen, Aufnehmen und/oder Fotografieren in jeglichem Format (z. B.
Video, Audio usw.) von Beratungssitzungen, die durch die Nutzung der Dienste
durchgeführt wurden, durch Sie und/oder Dritte); Teile der Dienste
zurückentwickeln, dekompilieren oder disassemblieren, es sei denn, eine solche
Einschränkung ist durch geltendes Recht ausdrücklich untersagt; jegliche
Urheberrechts-, Marken- oder sonstiger Eigentumsrechtsvermerke von den Diensten
entfernen; jegliche Teile der Dienste manipulieren oder spiegeln, oder jegliche
Teile der Dienste anderweitige in ein Produkt oder eine Dienstleistung einbinden
ohne die ausdrückliche vorherige schriftliche Zustimmung von Spring. Inhalte der
Dienste systematisch herunterladen und speichern; Roboter, Spider, Such-

/Retrieval-Anwendungen oder andere manuellen oder automatischen Geräten zum
Abrufen, Indexieren, “Scrapen”, “Data-Mining” oder anderweitigem Sammeln von
Inhalten der Dienste verwenden, oder die Navigationsstruktur oder Darstellung
der Dienste reproduzieren der umgehen ohne die ausdrückliche vorherige
schriftliche Zustimmung von Spring; Materialien über oder in Verbindung mit den
Diensten veröffentlichen, übertragen oder anderweitig verfügbarmachen, die: (a)
bedrohlich, belästigend, erniedrigend, hasserfüllt oder einschüchternd sind oder
sein können oder in sonstiger Weise die Rechte und die Würde anderer nicht
respektieren; (b) diffamierend, verleumderisch oder in sonstiger Weise unerlaubt
sind oder sein können; (c) betrügerisch, falsch sind oder sein können oder in
sonstiger Weise darauf abzielen, die Dienste oder die Nutzung der Dienste zu
manipulieren, zu verzerren, irrezuführen, falsch darzustellen, zu verfälschen
oder zu stören (z. B. in Bezug auf die von den Diensten bereitgestellten
Fragebögen und Ergebnisse); (d) obszön, unanständig, pornografisch oder in
sonstiger Weise zu beanstanden sind; (e) urheberrechtlich, markenrechtlich,
geschäftsgeheimnisrechtlich, öffentlichkeitsrechtlich, datenschutzrechtlich oder
anderweitig geschützt sind, ohne die ausdrückliche vorherige schriftliche
Zustimmung des jeweiligen Berechtigten; Viren, Würmer, Trojaner, Easter Eggs,
Zeitbomben, Spionagesoftware, Ransomware oder andere Computercodes, Dateien oder
Programme, die potenziell schädlich oder invasiv sind oder dazu bestimmt sind,
den Betrieb von Hardware, Software oder Geräten zu beschädigen oder zu entziehen
oder deren Nutzung zu überwachen, über die Dienste oder in Verbindung mit ihnen
veröffentlichen, übertragen oder anderweitig verfügbar machen.



7                    Registrierung; Benutzernamen und Passwörter. Um die Dienste
ganz oder teilweise nutzen zu können, müssen Sie sich möglicherweise
registrieren. Wir können einen Benutzernamen, ein Passwort oder andere
Informationen, die Sie uns bei der Registrierung zur Verfügung stellen, ablehnen
oder verlangen, dass Sie diese ändern. Ihr Benutzername und Ihr Kennwort sind
nur



für Ihren persönlichen Gebrauch bestimmt und sollten vertraulich behandelt
werden; Sie sind für jede Nutzung oder jeden Missbrauch Ihres Benutzernamens
oder Kennworts verantwortlich, wenn Sie ein Verschulden trifft, und Sie müssen
uns unverzüglich über jede Verletzung der Vertraulichkeit oder unbefugte Nutzung
Ihres Benutzernamens oder Kennworts oder Ihres Kontos für die Dienste
informieren, nachdem Sie von einer solchen Verletzung der Vertraulichkeit
und/oder unbefugten Nutzung erfahren haben.



8                    Feedback. Wenn Sie uns Ideen, Vorschläge, Anregungen,
Empfehlungen oder andere Materialien (“Feedback”) zur Verfügung stellen, sei es
im Zusammenhang mit den Diensten oder anderweitig, steht es Spring und den mit
uns verbundenen Unternehmen frei, das Feedback nach eigenem Ermessen und ohne
jegliche Verpflichtungen oder Einschränkungen zu nutzen und offenzulegen, jedoch
vorbehaltlich der geltenden Datenschutzgesetze, einschließlich der Erstellung
und des Vertriebs von Produkten oder Diensten, die das Feedback enthalten, ohne
dass Sie dafür eine Vergütung erhalten.



9                    Spring’s Eigentumsrechte. Wir und unsere Lizenzgeber sind
Eigentümer der Webseite, der Fragebögen und anderer Dienste, die durch
Eigentumsrechte und Gesetze geschützt sind. Ohne Einschränkung von Ziffer 6 und
sofern nicht ausdrücklich durch diese Vereinbarung gestattet, darf kein Teil der
Webseite oder der Fragebögen ohne vorherige schriftliche Genehmigung von Spring
in irgendeiner Form vervielfältigt, übertragen, umgeschrieben, in einem
Datenabrufsystem gespeichert oder in eine andere Sprache übersetzt werden. Unter
der Voraussetzung, dass Sie diese Vereinbarung einhalten, und nur solange Sie
von Spring die Erlaubnis erhalten, die Dienste zu nutzen, dürfen Sie eine (1)
Kopie eines beliebigen Teils der Webseite oder der Fragebögen, zu denen wir
Ihnen im Rahmen dieser Vereinbarung Zugang gewähren, auf einem Einzelgerät
ausschließlich für Ihren persönlichen, nicht-kommerziellen Gebrauch ansehen und
Sie dürfen die Ergebnisse Ihrer Nutzung der Dienste (z. B. die PDF- Datei, die
Ihnen Spring mit den Ergebnissen Ihrer Teilnahme an einem Fragebogen zur
Verfügung stellt) vervielfältigen und an Dritte weitergeben, wie z. B. an Ihren
Arzt oder einen anderen Gesundheitsexperten, einen Versicherungsanbieter oder
eine Apotheke.



Die von uns zur Verfügung gestellte App wird den Endnutzern von Spring gemäß den
geltenden Bedingungen zur Verfügung gestellt. Unter der Voraussetzung, dass Sie
diese Vereinbarung einhalten, und nur solange Sie von Spring die Erlaubnis
erhalten, die App zu nutzen, gestatten wir Ihnen hiermit auf begrenzter, nicht
ausschließlicher, widerruflicher, nicht übertragbarer und nicht
unterlizenzierbarer Basis die Installation und Nutzung der App auf einem
Computer oder Mobilgerät, das Sie besitzen oder kontrollieren, in
Übereinstimmung mit der Dokumentation der App und nur für den vorgesehenen Zweck
der App. Wenn Sie eine der Bedingungen dieser Vereinbarung nicht einhalten,
müssen Sie die Nutzung der App sofort einstellen und die App von Ihrem Computer
oder Mobilgerät entfernen (d. h. deinstallieren und löschen).



Wir werden die App jederzeit aktualisieren (u.a. die Behebung von Fehlern, das
Hinzufügen oder Verbessern von Funktionen, die Änderung der Benutzeroberfläche
oder des Erscheinungsbildes oder die Herausgabe neuer Versionen). Wir werden Sie
über alle Aktualisierungen der App informieren. Die App kann jedoch solche
Aktualisierungen von Zeit zu Zeit automatisch herunterladen und installieren.
Wenn Sie keine automatischen Updates erhalten möchten, können Sie die
Installation solcher automatischen Updates verhindern, indem Sie die
entsprechenden Einstellungen in Ihrem Gerät vornehmen. Diese Vereinbarung gilt
für alle von uns bereitgestellten Updates, die die App ersetzen oder ergänzen,
es sei denn, wir stellen eine separate Lizenz mit einem Upgrade bereit (in
diesem Fall gilt diese Lizenz).



Alle Markennamen, Warenzeichen, Dienstleistungsmarken und Logos auf den Diensten
sind Eigentum von Spring oder unseren Lizenzgebern. Sie sind nicht berechtigt,
die Handelsnamen, Marken, Dienstleistungsmarken oder Logos von Spring in
Verbindung mit Produkten oder



Dienstleistungen zu verwenden, die nicht von Spring stammen, oder in einer
Weise, die zu Verwechslungen führen könnte. Nichts in den Diensten ist so
auszulegen, dass ein Recht zur Verwendung von Markennamen, Warenzeichen,
Dienstleistungsmarken oder Logos ohne die ausdrückliche vorherige schriftliche
Zustimmung des Eigentümers gewährt wird.



10                Materialien von Dritten; Links. Bestimmte Funktionen der
Dienste können den Zugang zu Daten, Informationen und Materialien ermöglichen,
die von Dritten zur Verfügung gestellt werden (“Materialien Dritter”), oder die
Weiterleitung oder Übertragung solcher Materialien Dritter ermöglichen, auch
über Links. Durch die Nutzung solcher Funktionen weisen Sie uns an, auf die
entsprechenden Materialien Dritter zuzugreifen, sie weiterzuleiten und an Sie zu
übertragen. Wir haben weder Kontrolle über die Materialien Dritter, noch
befürworten wir sie, noch sind wir für sie verantwortlich, einschließlich der
Genauigkeit, Integrität, Qualität, Rechtmäßigkeit, Nützlichkeit oder Sicherheit
der Materialien Dritter oder der darin enthaltenen geistigen Eigentumsrechte, es
sei denn, wir haben Kenntnis von rechtswidrigen Inhalten. Bestimmte Materialien
von Drittanbietern können unter anderem ungenau, irreführend oder trügerisch
sein. Keine der Bestimmungen dieser Vereinbarung gilt als Zusicherung oder
Garantie von Spring in Bezug auf Materialien Dritter. Wir sind generell nicht
verpflichtet, Materialien Dritter zu überwachen, können jedoch jederzeit den
Zugang zu Materialien Dritter (ganz oder teilweise) über die Dienste sperren
oder deaktivieren, wenn wir Kenntnis von rechtswidrigen Inhalten erlangen.
Darüber hinaus bedeutet die Verfügbarkeit von Materialien Dritter über die
Dienste nicht, dass wir den Anbieter dieser Materialien befürworten oder mit ihm
verbunden sind, und es entsteht durch diese Verfügbarkeit auch kein
Rechtsverhältnis zwischen Ihnen und einem solchen Anbieter.



11                Haftungsbegrenzung.



a)                  Keine Bestimmung dieser Vereinbarung schließt die Haftung
von Spring, den mit ihr verbundenen Unternehmen oder ihren gesetzlichen
Vertretern und Erfüllungsgehilfen

(i)   für Tod, Körperverletzung oder sonstige Gesundheitsschäden, (ii) bei
arglistiger Täuschung, (iii) bei Vorsatz oder grober Fahrlässigkeit, (iv) im
Falle einer Garantieverpflichtung oder (v) im Falle von Haftungspflichten nach
dem Produkthaftungsgesetz oder (vi) nach Maßgabe dieser Vereinbarung aus.



b)                  Spring und seine gesetzlichen Vertreter, seine verbundenen
Unternehmen und seine Erfüllungsgehilfen haften für einfache Fahrlässigkeit nur
im Falle der Verletzung einer vertragswesentlichen Pflicht. Vertragswesentliche
Pflichten sind solche Grundpflichten, die das Wesen eines Vertragsverhältnisses
ausmachen, die für den Abschluss des Vertragsverhältnisses maßgeblich waren und
auf deren Erfüllung Sie vertrauen dürfen. Bei leicht fahrlässiger Verletzung
solcher Hauptleistungspflichten ist die Haftung auf den vertragstypischen,
vorhersehbaren Schaden begrenzt.



12                Freistellung. Sie erklären sich damit einverstanden, Spring
und die verbundenen Unternehmen von allen Ansprüchen, Verlusten, Kosten und
Ausgaben (einschließlich Anwaltskosten) freizustellen, die sich aus oder im
Zusammenhang mit (a) Ihrer Nutzung der Dienste oder Ihren Aktivitäten in
Verbindung mit den Diensten (einschließlich der Fragebögen und deren Ergebnisse)
und (b) einem Verstoß oder angeblichen Verstoß gegen diese Vereinbarung durch
Sie ergeben, sofern diese Ansprüche, Verluste, Kosten und Ausgaben auf Ihr
vorsätzliches oder fahrlässiges Handeln zurückzuführen sind.



13                Kündigung.



a)                  Diese Vereinbarung ist bis zu ihrer Kündigung gültig. Jede
Partei hat das Recht, diese Vereinbarung in Übereinstimmung mit dem geltenden
Recht zu kündigen. Das Recht



jeder Partei zur Kündigung aus wichtigem Grund gemäß Abschnitt 13b) bleibt
hiervon unberührt.



b)                  Spring und Sie können diese Vereinbarung jederzeit und ohne
Vorankündigung aus wichtigem Grund kündigen. Ein wichtiger Grund zur Kündigung
liegt vor, wenn Umstände vorliegen, die eine weitere Zusammenarbeit der Parteien
für die kündigende Partei unzumutbar machen würden. Besteht der wichtige Grund
in der Verletzung einer Pflicht aus dieser Vereinbarung, ist die Kündigung erst
nach erfolglosem Ablauf einer zur Abhilfe gesetzten Frist bzw. nach erfolgloser
Abmahnung (je nach Fall) zulässig.



c)                  Bei einer Kündigung erlischt Ihr Recht zur Nutzung der
Dienste sofort, und Spring ist berechtigt, Ihren Benutzernamen, Ihr Passwort und
Ihr Konto sowie alle damit verbundenen Materialien sofort zu deaktivieren oder
zu löschen, ohne dass Sie verpflichtet sind, einen weiteren Zugang zu diesen
Materialien zu gewähren. Die Abschnitte 1, 2, 4, 5 und 8 bis 19 gelten auch nach
Ablauf oder Kündigung dieser Vereinbarung.



14                Anwendbares Recht; Gerichtsstand. Diese Vereinbarung
unterliegt den Gesetzen des Staates New York, U.S.A., und wird in
Übereinstimmung mit diesen ausgelegt, ohne Berücksichtigung der Grundsätze des
Kollisionsrechts. Wird diese Vereinbarung mit einem Verbraucher mit gewöhnlichem
Aufenthalt in Deutschland geschlossen, gilt das Recht des Staates New York,
U.S.A. nur insoweit, als nicht der Schutz durch zwingende Bestimmungen des
Rechts des Staates, in dem der Verbraucher seinen gewöhnlichen Aufenthalt hat,
entzogen wird. Sie erklären sich mit der ausschließlichen Zuständigkeit der
Bundes- und Staatsgerichte in New York, New York, U.S.A., einverstanden und
verzichten auf jegliche Einwände gegen die Zuständigkeit, den Gerichtsstand oder
den ungeeigneten Gerichtsstand dieser Gerichte. Dies gilt nicht, wenn diese
Vereinbarung mit einem Verbraucher mit gewöhnlichem Aufenthalt in Deutschland
geschlossen wird. In diesem Fall kann der Verbraucher vor den Gerichten des
Ortes klagen, an dem er seinen Wohnsitz hat.



15                Filter. Wir weisen Sie darauf hin, dass im Handel
Jugendschutzmaßnahmen (z. B. Computerhardware, Software oder Filterdienste)
erhältlich sind, die Ihnen dabei helfen können, den Zugang zu jugendgefährdendem
Material zu beschränken. Informationen zu den aktuellen Anbietern solcher
Schutzmaßnahmen finden Sie bei OnGuard Online (http://onguardonline.gov/). Bitte
beachten Sie, dass Spring keine der auf diesen Seiten aufgeführten Produkte oder
Dienstleistungen unterstützt.



16                Informationen oder Beschwerden. Wenn Sie eine Frage oder
Beschwerde zu den Diensten haben, senden Sie bitte eine E-Mail an
careteam@springhealth.com. Bitte beachten Sie, dass die Kommunikation per E-Mail
nicht unbedingt sicher ist; dementsprechend sollten Sie in Ihrer
E-Mail-Korrespondenz mit uns keine Kreditkarteninformationen oder andere
sensible Daten angeben.



17                Sonstiges.



a)                  Diese Vereinbarung begründet keine Partnerschaft, kein Joint
Venture, keine Arbeitgeber-Arbeitnehmer-, Agentur- oder
Franchisegeber-Franchisenehmer- Beziehung zwischen Ihnen und Spring und ist auch
nicht so auszulegen.



b)                  Sollte sich eine Bestimmung dieser Vereinbarung als ungültig
erweisen, so berührt dies nicht die Gültigkeit der Vereinbarung als Ganzes.



c)                  Sie sind nicht berechtigt, Ihre Rechte oder Pflichten aus
dieser Vereinbarung ohne unsere ausdrückliche vorherige schriftliche Zustimmung
abzutreten, zu übertragen oder unterzulizenzieren, wobei diese Zustimmung nicht
unangemessen verweigert werden darf.



d)                  Wir sind berechtigt, unsere Rechte und Pflichten aus dieser
Vereinbarung ganz oder teilweise abzutreten, zu übertragen oder
unterzulizenzieren. Sie haben das Recht, von der Vereinbarung zurückzutreten,
falls eine solche Abtretung, Übertragung oder Unterlizenzierung der Vereinbarung
durch Spring wirksam wird.



e)                  Der Verzicht einer der Parteien auf einen Verstoß oder eine
Leistungsstörung gilt nicht als Verzicht auf einen vorhergehenden oder
nachfolgenden Verstoß oder eine Leistungsstörung.



f)                    Weder ein Geschäftsgang noch ein Verhalten zwischen Ihnen
und uns noch irgendwelche Handelspraktiken können als Änderung dieser
Vereinbarung angesehen werden.



g)                  Überschriften, Titel oder Abschnittsbezeichnungen dienen nur
der Übersichtlichkeit und definieren oder erläutern in keiner Weise einen
Abschnitt oder eine Bestimmung. Alle Begriffe, die in der Einzahl definiert
sind, haben die gleiche Bedeutung, wenn sie in der Mehrzahl verwendet werden,
sofern dies angemessen ist und nichts anderes angegeben wird. Jede Verwendung
des Begriffs “einschließlich” oder Abwandlungen davon in dieser Vereinbarung ist
so auszulegen, als ob der Ausdruck “ohne Einschränkung” folgen würde.



h)                  Diese Vereinbarung, einschließlich aller hierin enthaltenen
Bestimmungen und Bedingungen, stellt die gesamte Vereinbarung zwischen Ihnen und
Spring in Bezug auf den Vertragsgegenstand dar und ersetzt alle früheren oder
gleichzeitigen schriftlichen oder mündlichen Vereinbarungen oder Absprachen
zwischen Ihnen und Spring in Bezug auf diesen Vertragsgegenstand.



i)                    Mitteilungen an Sie (einschließlich Mitteilungen über
Änderungen dieser Vereinbarung) können durch Aushang in den Diensten oder per
E-Mail (jeweils auch über Links) oder auf dem Postweg erfolgen, oder wie es das
geltende Recht vorschreibt.



j)                    Ohne Einschränkung ist eine gedruckte Version dieser
Vereinbarung und jeder Mitteilung, die in elektronischer Form erfolgt, in
Gerichts- oder Verwaltungsverfahren, die auf dieser Vereinbarung beruhen oder
sich auf diese beziehen, im gleichen Umfang und unter den gleichen Bedingungen
zulässig wie andere Geschäftsdokumente und Aufzeichnungen, die ursprünglich in
gedruckter Form erstellt und aufbewahrt wurden.



k)                  Spring haftet nicht für die Nichterfüllung von
Verpflichtungen aufgrund von Ursachen, die außerhalb seiner Kontrolle liegen, es
sei denn, das geltende Recht sieht etwas anderes vor.



18                Apple-spezifische Bedingungen. Zusätzlich zu Ihrer Zustimmung
zu den vorstehenden Bedingungen und ungeachtet gegenteiliger Bestimmungen hierin
gelten die folgenden Bestimmungen in Bezug auf Ihre Nutzung einer beliebigen
Version einer App, die mit dem iOS- Betriebssystem von Apple Inc. (“Apple”).
Apple ist nicht Vertragspartei dieser Vereinbarung und ist nicht Eigentümer der
Apps. Apple übernimmt keine Garantie für die Apps, mit Ausnahme einer
Rückerstattung des Kaufpreises für die Apps, soweit einschlägig. Apple ist nicht
verantwortlich für die Wartung oder andere Supportleistungen für die Apps und
ist nicht



verantwortlich für sonstige Ansprüche, Verluste, Haftungsansprüche, Schäden,
Kosten oder Ausgaben in Bezug auf die Apps, einschließlich
Produkthaftungsansprüchen Dritter, Ansprüchen, dass die Apps nicht den geltenden
gesetzlichen oder behördlichen Anforderungen entsprechen, Ansprüchen, die sich
aus Verbraucherschutz- oder ähnlichen Gesetzen ergeben, und Ansprüchen in Bezug
auf die Verletzung geistigen Eigentums. Jegliche Anfragen oder Beschwerden in
Bezug auf die Nutzung der Apps, einschließlich solcher, die sich auf geistige
Eigentumsrechte beziehen, müssen gemäß dem Abschnitt “Informationen oder
Beschwerden” oben an Spring gerichtet werden. Die Ihnen hierin gewährte Lizenz
beschränkt sich auf eine nicht übertragbare Lizenz zur Nutzung der Apps auf
einem von Apple gebrandeten Produkt, auf dem das iOS-Betriebssystem von Apple
läuft und das sich in Ihrem Eigentum oder unter Ihrer Kontrolle befindet, oder
wie anderweitig durch die Nutzungsregeln in den jeweils aktuellen App Store
Servicebedingungen von Apple gestattet. Darüber hinaus müssen Sie bei der
Nutzung der Apps die Bedingungen aller auf Sie anwendbaren Vereinbarungen
Dritter einhalten, wie z.

B. Ihre Vereinbarung über drahtlose Datendienste. Apple und die
Tochtergesellschaften von Apple sind Drittbegünstigte dieser Vereinbarung und
haben nach Ihrer Zustimmung zu den Bedingungen dieser Vereinbarung das Recht
(und es wird davon ausgegangen, dass Sie das Recht akzeptiert haben), diese
Vereinbarung gegen Sie als Drittbegünstigten durchzusetzen; ungeachtet des
Vorstehenden unterliegt das Recht von Spring, eine Änderung, einen Verzicht oder
einen Vergleich unter dieser Vereinbarung abzuschließen, zu widerrufen oder zu
beenden, nicht der Zustimmung einer dritten Partei.



19                Sprache. Die ausschließliche Sprache für den Abschluss der
Vereinbarung ist Deutsch.


TERMS OF SERVICE

LAST UPDATED: DECEMBER 17, 2021

Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring-branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), including but not limited to Spring’s Privacy Policy, the Electronic
Communication Agreement and the Informed Consent, if applicable. Your use of the
Services is governed by this Agreement regardless of how you access the
Services, including through the Internet, through Wireless Access Protocol
(commonly referred to as “WAP”), through a mobile network or otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are (a) not intended to be medical advice or instructional for medical
diagnosis or treatment, (b) not intended to be complete or to replace personal
consultation with a qualified healthcare professional, and (c) not a substitute
for the advice of your physician or other qualified health provider(s). They are
provided for informational purposes only and should not be relied upon. You
should always seek the advice of your physician or other qualified health
provider regarding any data, information or results provided by the Services or
any questions you may have regarding a health or medical condition, and you must
never disregard, avoid or delay obtaining professional medical advice from your
physician or other qualified health provider(s) because of any data, information
or results provided on, through or by the Services. You acknowledge that while
some Content (as defined below) may be provided by individuals in the health
care field, the provision of such Content does not create a medical
professional/patient relationship, and does not constitute a medical opinion,
medical advice, or diagnosis or treatment, but is provided for informational
purposes only and should not be relied upon. “Content” means text, data,
graphics, images, photographs, video, audio, information, suggestions, guidance,
content and other materials provided, made available or otherwise found on the
Website. The Content is not intended to substitute for or replace any other
diagnostic or



therapeutic services. Reliance on any Content is solely at your own risk. NO
LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED BY USING THE
WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH CONTENT IS PROVIDED BY OR
THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the provider of such Product. We
make no representations as to the completeness, accuracy or timeliness of such
references (including any features or specifications), and any such information
is subject to change at any time without notice. It is your responsibility to
ascertain and obey all applicable local, provincial, federal and foreign laws
(including minimum age requirements) regarding the possession, use and sale of
any Product. The Products may be changed periodically without prior notice.



3.    Changes. We may change this Agreement by giving you at least 30 days
notice of such changes by any reasonable means, including by posting a revised
Agreement through the Services, or as otherwise required by applicable law. Any
such changes will not apply to any dispute between you and us arising prior to
the date on which we posted the revised Agreement incorporating such changes, or
otherwise notified you of such changes. We may also without liability,  modify
or discontinue all or part of the Services (including access to the Services via
any third- party links); charge, modify or waive any fees required to use the
Services; or offer opportunities to some or all Services users. We will, provide
you with prior notice of such changes, as outlined above. If you do not agree
with the changes to the Agreement or the Services, you should cease using the
Services and terminate the Agreement in accordance with section 14, below.



4.    Your use of the Services following any changes to this Agreement will
constitute your acceptance of such changes. The “LAST UPDATED” legend above
indicates when this Agreement was last changed. You should check the current
version of this Agreement each time you use the Services.



5.    Information Submitted Through the Services. We will collect, store,
transfer and otherwise use your information in accordance with Spring’s Privacy
Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
your personal data as described in the Privacy Policy, which may be amended from
time to time. A copy of the Privacy Policy is located at
https://care.springhealth.com/privacy and does not form part of the terms agreed
with you.



6.    Jurisdictional Issues. The Services is controlled, hosted and operated
from the United States. The Services may not be appropriate or available for use
in some non-U.S. jurisdictions. Any use of the Services is at your own risk, and
you must comply with all applicable laws, rules and regulations in doing so.
Within the limits permitted by law, especially, in compliance with the rules and
obligations set out in the Geoblocking Regulation (EU) 2018/302, we may limit
the Services’ availability at any time, in whole or in part, to any person,
geographic area or jurisdiction that we choose. Some jurisdictions allow
specific rights to residents or citizens of such jurisdictions. Please see the
Privacy Policy to see how to exercise such rights.



7.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or the servers
or networks used to make the Services available, including by hacking or
defacing



any portion of the Services, or violate any requirement, procedure or policy of
such servers or networks; restrict or inhibit any other person from using the
Services; copy, record, reproduce, modify, adapt, translate, create derivative
works of, sell, rent, lease, loan, timeshare, distribute or otherwise exploit
any portion of (or any use of) the Services except as expressly authorized
herein, without Spring’s express prior written consent (this includes an express
prohibition with respect to the taping, recording and/or photographing in any
format (e.g., video, audio, etc.) by you and/or any third party of any
counseling sessions rendered through the use of the Service); reverse engineer,
decompile or disassemble any portion of the Services, except where such
restriction is expressly prohibited by applicable law; remove any copyright,
trademark or other proprietary rights notice from the Services; frame or mirror
any portion of the Services, or otherwise incorporate any portion of the
Services into any product or service, without Spring’s express prior written
consent; systematically download and store Services content; use any robot,
spider, search/retrieval application or other manual or automatic device to
retrieve, index, “scrape,” “data mine” or otherwise gather Services content, or
reproduce or circumvent the navigational structure or presentation of the
Services, without Spring’s express prior written consent; post, transmit or
otherwise make available through or in connection with the Services any
materials that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.



8.    Registration; Usernames and Passwords. You may need to register to use all
or part of the Services. We may reject, or require that you change, any
username, password or other information that you provide to us in registering.
Your user name and password are for your personal use only and should be kept
confidential; you, and not Spring, are responsible for any use or misuse of your
user name or password, and you must promptly notify us of any confidentiality
breach or unauthorized use of your user name or password, or your Services
account.



9.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby assign to
us, free of charge, on an exclusive basis, for the entire world and for the term
of legal protection, as and when they are created, all intellectual property
rights (including in particular but without limitation copyrights, author’s
rights, trademarks, patents, utility models, registered and unregistered
designs, models, design patents, rights of database creators, software, source
code, object code and related documentation, mask works, know-how, trade and
manufacturing secrets and confidential data, and all other intellectual property
rights or related rights (hereafter the “Intellectual Property Rights”),
attached or likely to be attached to the Feedback. In particular, you hereby
assign free of charge, on an exclusive basis, for the entire world and for the
full term of legal protection, all author’s economic rights in respect of the
Feedback, as and when such Feedback is created, such that you retain no economic
right whatsoever in respect of the Feedback. This assignment of economic rights
is granted for all purposes whatsoever, including,



without limitation, corporate, commercial, marketing, advertising, promotional,
management, organizational, publishing. You also hereby irrevocably waive in
favour of Spring, our affiliates, and our and their respective successors,
assignees and licensees, all moral rights you may have in or to the Feedback.



Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment and waiver with
respect to the Feedback and the Intellectual Property Rights provided hereunder.



You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.



10.    Spring’s Intellectual Property Rights. We and our licensors own the
Website, Questionnaires and other Services. Without limiting Section 6 and
except as otherwise expressly permitted by this Agreement, no part of the
Website or Questionnaires may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form by any means
without the prior written permission of Spring. Subject to your compliance with
this Agreement, and solely for so long as you are permitted by Spring to use the
Services, you may view one (1) copy of any portion of the Website or
Questionnaires to which we provide you access hereunder, on any single device,
solely for your personal, non-commercial use and you may reproduce and disclose
to third parties, such as your physician or other health provider, insurance
provider or pharmacy, the results of your use of the Services (for example, the
PDF file provided by Spring to you with the results of your taking a
Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.



11.    Third-Party Materials; Links. Certain Services functionality may make
available access to data, information, and materials made available by third
parties (“Third Party Materials”), or allow for the routing or transmission of
such Third Party Materials, including via links. By using such functionality,
you are directing us to access, route and transmit to you the applicable
Third-Party Materials. We neither control nor endorse, nor are we responsible
for, any Third Party Materials, including the accuracy, integrity, quality,
legality, usefulness or safety of Third Party Materials, or any intellectual
property rights therein. Certain Third-Party Materials may, among other things,
be inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed
to be a representation or warranty by Spring with respect to any Third-Party
Materials. We have no obligation to monitor Third Party Materials, and we may
block or disable access to any Third- Party Materials (in whole or part) through
the Services at any time. In addition, the availability of any Third-Party
Materials through the Services does not imply our endorsement of, or our
affiliation with, any provider of such Third-Party Materials, nor does such
availability create any legal relationship between you and any such provider.



12.    DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
disclaimer of certain warranties, so the disclaimers below may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY PRODUCTS
AND THIRD- PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT ANY
WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. SPRING DISCLAIMS
ALL



WARRANTIES WITH RESPECT TO THE SERVICES AND ANY PRODUCTS AND THIRD- PARTY
MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS
SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND
ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS,
EMPLOYEES, AFFILIATES, AGENTS, MANDATARIES, REPRESENTATIVES, LICENSORS,
SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “AFFILIATED ENTITIES”).



While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.



13.    Termination. This Agreement is effective until terminated. Spring may
terminate or suspend your use of the Services upon 7 days’ notice (except in
circumstances where you have committed a serious breach of the Agreement which
is not capable of remedy in which case no notice will be provided). Upon any
such termination or suspension, your right to use the Services will immediately
cease, and Spring may, without liability to you or any third party, immediately
deactivate or delete your user name, password and account, and all associated
materials, without any obligation to provide any further access to such
materials. Sections 1, 2, 4 through 9, and 11 through 21 will survive any
expiration or termination of this Agreement. You may contact
careteam@springehalth.com to request to terminate Services.



14.    Governing Law; Jurisdiction. This Agreement is governed by and will be
construed in accordance with the laws of the State of New York, U.S.A., without
regard to its principles of conflicts of law. In case this Agreement is
concluded with a consumer with habitual residence in Germany, the laws of the
State of New York, U.S.A. shall apply only to the extent that the consumer is
not deprived of the protection by mandatory provisions of the law of the country
in which the consumer has his habitual residence. You agree to exclusive
jurisdiction of the federal and state courts located in New York, New York,
U.S.A., and waive any jurisdictional, venue or inconvenient forum objections to
such courts. This shall not apply if this Agreement is concluded with a consumer
with habitual residence in Germany. In this case the consumer may bring
proceedings in the courts of the place where the consumer is domiciled.



15.    Information or Complaints. If you have a question or complaint regarding
the Services, please send an e-mail to careteam@springhealth.com. Please note
that e-mail communications will not necessarily be secure; accordingly, you
should not include credit card information or other sensitive information in
your e-mail correspondence with us.



16.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason unenforceable,
that provision will be deemed severable from this Agreement and will not affect
the validity and enforceability of any remaining provision. You may not assign,
transfer or sublicense any or all of your rights or obligations under this
Agreement without our express prior written consent. We may assign, transfer or
sublicense any or all of our rights or obligations under this Agreement without
restriction. No waiver by either party of any breach or default hereunder will
be deemed to be a waiver of any preceding or subsequent breach or default.



Neither a course of dealing nor conduct between you and us nor any trade
practices shall be deemed to modify this Agreement. Any heading, caption or
section title contained herein is for convenience only, and in no way defines or
explains any section or provision. All terms defined in the singular will have
the same meanings when used in the plural, where appropriate and unless
otherwise specified. Any use of the term “including” or variations thereof in
this Agreement will be construed as if followed by the phrase “without
limitation.” This Agreement, including any terms and conditions incorporated
herein, is the entire agreement between you and Spring relating to the subject
matter hereof, and supersedes any and all prior or contemporaneous written or
oral agreements or understandings between you and Spring relating to such
subject matter. Notices to you (including notices of changes to this Agreement)
may be made via posting to the Services or by e-mail (including in each case via
links), or by regular mail, or as may be required by applicable law. Without
limitation, a printed version of this Agreement and of any notice given in
electronic form will be admissible in judicial or administrative proceedings
based upon or relating to this Agreement to the same extent and subject to the
same conditions as other business documents and records originally generated and
maintained in printed form. Spring will not be responsible for any failure to
fulfill any obligation due to any cause beyond its control.



17.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect to your use of any version of any App
compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a
party to this Agreement and does not own and is not responsible for the Apps.
Apple is not providing any warranty for the Apps except, if applicable, to
refund the purchase price for it. Apple is not responsible for maintenance or
other support services for the Apps and will not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
Apps, including any third-party product liability claims, claims that the Apps
fail to conform to any applicable legal or regulatory requirement, claims
arising under consumer protection or similar legislation, and claims with
respect to intellectual property infringement. Any inquiries or complaints
relating to the use of the Apps, including those pertaining to intellectual
property rights, must be directed to Spring in accordance with the “Information
or Complaints” section above. The license you have been granted herein is
limited to a non-transferable license to use the Apps on an Apple-branded
product that runs Apple’s iOS operating system and is owned or controlled by
you, or as otherwise permitted by the Usage Rules set forth in Apple’s
then-current App Store Terms of Service. In addition, you must comply with the
terms of any third-party agreement applicable to you when using the Apps, such
as your wireless data service agreement. Apple and Apple’s subsidiaries are
third-party beneficiaries of this Agreement and, upon your acceptance of the
terms and conditions of this Agreement, will have the right (and will be deemed
to have accepted the right) to enforce this Agreement against you as a
third-party beneficiary thereof; notwithstanding the foregoing, Spring’s right
to enter into, rescind or terminate any variation, waiver or settlement under
this Agreement is not subject to the consent of any third party.



18.    Language. You and Spring have each expressly requested and required this
Agreement and all documents that relate hereto be drawn up in the English
language.


CONDITIONS D’UTILISATION



DERNIÈRE MISE À JOUR : 1ER DÉCEMBRE 2021



Spring Care, Inc, société immatriculée aux Etats-Unis d’Amérique sous le numéro
6053743, dont le siège social est situé 1209 Orange Street, Wilmington, Delaware
19801, représentée par The Corporation Trust Agreement, dûment habilité par
l’effet des présentes.



Coordonnées de contact :



·         251 Park Avenue South, 6/F, New York, NY 10010

·         careteam@springhealth.com

·      +33 8 01 84 13 62



Veuillez lire attentivement les Conditions d’Utilisation (« Accord »). En
cliquant sur la fonctionnalité permettant de confirmer votre consentement et/ou
en continuant à consulter ou à utiliser les Services (tels que définis
ci-dessous), vous acceptez l’Accord. Si vous n’acceptez pas l’Accord, ne cliquez
pas sur cette fonctionnalité permettant de confirmer votre consentement et
n’installez pas, n’accédez pas et n’utilisez pas tout ou partie des Services.

L’Accord est conclu entre vous et Spring Care, Inc. (« Spring » ou « nous »)
concernant votre utilisation (y compris tout accès) (1) du site web de Spring
actuellement localisé à l’adresse https://benefits.springhealth.com (ainsi que
tout contenu, matériel et services qui y sont disponibles, et le(s) site(s) web
qui lui(leur) succède(nt), le « Site web »), (2) les applications logicielles
que nous pouvons mettre à disposition pour une utilisation sur ou par le biais
d’ordinateurs et de dispositifs mobiles (« Applications »), et (3) les quiz,
tests et questionnaires (ainsi que leurs résultats) que nous mettons à
disposition sur ou par le biais du Site web ou des Applications («
Questionnaires ») (tout ce qui précède, dénommé collectivement les « Services
»). L’Accord incorpore par les présentes toutes les conditions supplémentaires
publiées par Spring par le biais des Services, ou autrement mises à votre
disposition par Spring ainsi que tous les services mis à votre disposition par
les Sociétés Professionnelles Médicales de la marque Spring (par exemple Spring
Medical Care, P.C.), y compris, et sans s’y limiter, la Politique de
Confidentialité de Spring, l’Accord de Communication Electronique et le
Consentement éclairé, le cas échéant. L’utilisation des Services est régie par
l’Accord, quelle que soit la manière dont vous accédez aux Services, y compris
par Internet, par le biais d’un point d’Accès sans fil (communément appelé « WAP
»), par un réseau mobile ou autre.

VEUILLEZ LIRE ATTENTIVEMENT L’ACCORD AFIN DE VOUS ASSURER QUE VOUS EN COMPRENEZ
CHAQUE DISPOSITION. LE PRÉSENT ACCORD CONTIENT DES INFORMATIONS IMPORTANTES
CONCERNANT VOS DROITS LEGAUX, RECOURS ET OBLIGATIONS AINSI QUE LES OBLIGATIONS
D’INDEMNISATION QUE VOUS POURRIEZ DEVOIR À SPRING EN CAS DE VIOLATION DE
L’ACCORD.

EN UTILISANT LES SERVICES, VOUS CONFIRMEZ AVOIR AU MOINS 18 ANS ET QUE VOUS ETES
CAPABLE JURIDIQUEMENT DE CONCLURE L’ACCORD.

1.  Spring ne fournit pas de conseil médical. Les Services, incluant, sans s’y
limiter, les Questionnaires et les résultats des Questionnaires, sont fournis
par Spring et ses concédants de licence à titre d’information uniquement. Les
Services, ainsi que toutes données, informations ou résultats fournis sur, par
ou via les Services, (a) ne sont pas destinés à constituer un avis médical ou à
servir d’instruction pour un diagnostic ou un traitement médical,

(b) ne sont pas destinés à compléter ou remplacer une consultation médicale avec
un



professionnel de santé, et (c) ne viennent pas substituer l’avis de votre
médecin ni celui de tout autre professionnel de santé. Les Services sont fournis
à titre d’information uniquement et ne doivent pas être considérés comme un avis
médical. Vous devez toujours demander l’avis de votre médecin ou celui de tout
autre professionnel de santé concernant les données, informations ou résultats
fournis par les Services ou pour toute question que vous pourriez avoir
concernant un état de santé ou un problème médical. Vous ne devez jamais
ignorer, éviter ou retarder l’obtention d’un avis médical auprès de votre
médecin ou tout autre professionnel de santé en raison des données, informations
ou résultats fournis sur, par ou via les Services. Vous reconnaissez que, bien
que certains Contenus (tels que définis ci-dessous) puissent être fournis par
des personnes exerçant dans le domaine de la santé, la fourniture de ces
Contenus ne crée pas une relation médecin-patient, et ne constitue pas un avis
médical, un conseil médical, un diagnostic ou un traitement, mais sont fournis
uniquement à titre informatif et ne doivent pas être considérés comme un avis
professionnel. Le(s) « Contenu(s) » désigne les textes, les données, les
graphiques, les images, les photographies, les vidéos, les enregistrements
audios, les informations, les suggestions, les conseils, le contenu et les
autres éléments fournis, mis à disposition ou trouvés de tout autre manière sur
le Site web. Le Contenu n’est pas destiné à se substituer ou à remplacer un
quelconque service de diagnostic ou thérapeutique. En vous fiant au Contenu,
vous le faites uniquement à votre propre risque. AUCUNE RELATION MÉDECIN-
PATIENT N’EST CRÉÉE PAR L’UTILISATION DU SITE WEB OU DE TOUT CONTENU QU’IL
COMPORTE, QUE CE CONTENU SOIT FOURNI PAR OU VIA L’UTILISATION DU SITE WEB OU PAR
TOUTE AUTRE COMMUNICATION.

2.  Produits. Les Services peuvent faire référence à certains biens et services
(ensemble, les

« Produit(s) »), y compris la mise à disposition de listes, de descriptions et
d’images de Produits, et des références et liens vers ces Produits, que ces
derniers soient mis à disposition par Spring ou par des tiers. Ces références
n’impliquent pas que nous approuvons un Produit ni que nous soyons affiliés avec
le fournisseur de ce Produit. Nous ne faisons aucune déclaration et n’émettrons
aucune garantie sur l’exhaustivité, l’exactitude, la qualité, l’adéquation à un
usage particulier, le caractère actuel ou autre de ces références ( y compris
les caractéristiques ou spécifications), et chacune de ces informations est
susceptible d’être modifiée à tout moment sans préavis. Il est de votre
responsabilité de vous conformer aux règles d’utilisation que nous fournissons
ainsi que de vérifier et de respecter toutes les lois et réglementations
applicables en France concernant la possession, l’utilisation et la vente de
tout Produit. Les Produits peuvent être changés périodiquement sans préavis.

3.  Changements. Nous sommes susceptibles de modifier l’Accord en vous notifiant
cette modification sur un support durable. Ces modifications ne seront pas
applicables aux litiges entre vous et nous survenant avant la date à laquelle
nous avons rendu disponible l’Accord incorporant ces modifications ou avant que
nous vous ayons notifié autrement ces modifications.

En utilisant le Service après que soit intervenue toute modification du présent
Accord, vous acceptez ces modifications. La mention « DERNIERE MISE A JOUR »
ci-dessus indique la dernière date de modification de l’Accord. Nous pouvons, à
tout moment et sans que notre responsabilité soit engagée, modifier ou
interrompre tout ou partie des Services (y compris l’accès aux Services via des
liens tiers) ; ou offrir des avantages à certains ou à tous les utilisateurs des
Services. Dans la mesure du possible, nous vous informerons à l’avance de ces
changements, mais nous ne serons pas toujours en mesure de le faire. Vous devez
vérifier la version en vigueur de de l’Accord chaque fois que vous utilisez les
Services.

 4. Informations transmises par le biais des Services. Nous collectons,
    stockons, transférons et utilisons vos données conformément à la Politique
    de Confidentialité de Spring (la « Politique de Confidentialité ») et nous
    nous fondons sur la législation et la réglementation en vigueur pour traiter
    vos données à caractère personnel, comme décrit dans la Politique de



Confidentialité, qui peut être modifiée à tout moment. Une copie de la Politique
de Confidentialité se trouve à l’adresse suivante :
https://care.springhealth.com/privacy et ne fait pas partie des conditions
convenues avec vous.

5.  Limitations par pays. Les Services sont contrôlés, hébergés et exploités
depuis les États-Unis d’Amérique. Les Services peuvent ne pas être appropriés ou
disponibles pour une utilisation dans certains pays en dehors des Etats-Unis
d’Amérique. Toute utilisation des Services se fait à vos propres risques, et
vous devez vous conformer à toutes les lois, règles et réglementations
applicables en la matière. Dans les limites autorisées par la loi, notamment,
conformément aux règles et obligations énoncées dans le Règlement (UE) 2018/302
visant à contrer le blocage géographique injustifié, nous pouvons limiter la
mise à disposition des Services à tout moment, en tout ou partie, à toute
personne, zone géographique ou pays de notre choix. Certains pays accordent des
droits spécifiques aux résidents ou citoyens de ces pays. Veuillez consulter la
Politique de Confidentialité pour savoir comment exercer ces droits.

6.  Règles de conduite. En relation avec les Services, vous vous engagez à ne
pas (et n’encouragerez pas des tiers à) : utiliser les services à des fins
autres (y compris à des fins frauduleuses, délictueuses ou illicites) que celles
prévues aux fins des Services ; récolter ou collecter des informations sur les
utilisateurs des Services ; interférer avec et/ou perturber le fonctionnement
des Services, des serveurs ou des réseaux utilisés pour rendre les Services
disponibles, y compris en piratant ou en dégradant toute partie des Services ou
en violant toute exigence, procédure ou politique de ces serveurs ou réseaux ;
restreindre ou empêcher toute autre personne d’utiliser les Services ; ou
copier, enregistrer, reproduire, modifier, adapter, traduire, créer des œuvres
dérivées, et/ou vendre, louer, prêter, partager, distribuer ou exploiter de
quelque manière que ce soit toute partie (ou toute utilisation) des Services,
sauf disposition contraire, sans le consentement écrit et préalable de Spring
(ceci inclut une interdiction expresse relative à l’enregistrement et/ou la
photographie sur tout format (ex. vidéo, audio, etc.) par vous et/ou tout tiers
de tout entretien consultatif réalisé en utilisant le Service) ; de procéder à
une ingénierie inverse, de décompiler ou de désassembler toute partie des
Services, sauf si une telle restriction n’est pas autorisée par la loi
applicable ; de supprimer toute notice de droit d’auteur, de marque ou de tout
autre droit de propriété des Services ; créer un frame ou un miroir de toute
partie des Services, ou incorporer toute partie des Services dans tout produit
ou service, sans l’accord écrit préalable de Spring ; télécharger et stocker
systématiquement le contenu des Services ; d’utiliser un robot, araignée du Web
(« spider »), une application de recherche/récupération ou tout autre dispositif
manuel ou automatique pour récupérer, indexer, amasser (« scraping »), extraire
des données (« data mining ») ou recueillir de toute autre manière le contenu
des Services, ou reproduire ou contourner la structure de navigation ou la
présentation des Services, sans le consentement écrit préalable exprès de Spring
; poster, transmettre ou rendre disponible de toute autre manière, par le biais
des Services ou en relation avec ceux-ci, tout contenu qui est ou peut être :
(a) menaçant, harcelant, dégradant, haineux ou intimidant, ou ne respectant pas
les droits et la dignité d’autrui; (b) diffamatoires, calomnieux ou autrement
délictueux ; (c) frauduleux, faux ou autrement destinés à manipuler, déformer,
induire en erreur, déformer, falsifier ou interférer avec les Services ou
l’utilisation des Services (par exemple, en ce qui concerne les Questionnaires
et les résultats fournis par les Services) ; (d) obscène, indécent,
pornographique ou autrement répréhensible ; ou (e) protégé par un droit
d’auteur, une marque déposée, un secret d’affaire, un droit de la personnalité
ou à la vie privée ou tout autre droit de propriété, sans le consentement
préalable exprès du propriétaire concerné

; afficher, transmettre ou rendre disponible de toute autre manière, par
l’intermédiaire des services ou en relation avec ceux-ci, tout virus, ver
informatique, cheval de Troie, Easter Egg, bombe à retardement, logiciel espion,
rançongiciel ou autre code informatique, fichier ou programme qui est ou est
potentiellement nuisible, invasif ou destiné à endommager ou à détourner le
fonctionnement de tout matériel, logiciel ou équipement, ou à en surveiller
l’utilisation.







7.  Inscription, noms d’utilisateur et mots de passe. Votre inscription pour
utiliser tout ou partie des Services peut être nécessaire. Nous pouvons rejeter,
ou exiger que vous changiez, tout nom d’utilisateur, mot de passe ou toute autre
information que vous nous fournissez lors de votre inscription. Votre nom
d’utilisateur et votre mot de passe sont réservés à un usage personnel et
doivent rester confidentiels ; c’est vous, et non Spring, qui êtes responsable
de toute utilisation ou mauvaise utilisation de votre nom d’utilisateur ou de
votre mot de passe. Vous devez nous informer dans les meilleurs délais de toute
violation de confidentialité ou utilisation non autorisée de votre nom
d’utilisateur ou de votre mot de passe, ou de votre compte Services.

8.  Retour d’Expérience. Si vous nous procurez des idées, des propositions, des
suggestions, des recommandations ou d’autres éléments (« Retour d’Expérience »),
qu’ils soient en lien avec les Services ou autres, Spring et ses sociétés
affiliées sont libres d’utiliser et de divulguer le Retour d’Expérience à leur
seule discrétion sans aucune obligation ou restriction de quelque nature qu’elle
soit, y compris la création et la distribution de tout produit ou service qui
incorpore le Retour d’Expérience, sans devoir vous payer de redevances. Par les
présentes, vous nous cédez, à titre gratuit et exclusif, dans le monde entier et
pour toute la durée de protection légale, au fur et à mesure qu’ils sont créés,
tous les droits de propriété intellectuelle (y compris, mais sans s’y limiter,
les droits d’auteur, les copyrights, les marques, les brevets, les dessins, les
modèles enregistrés ou non, droits des créateurs de bases de données, logiciels,
code source, code objet et documentation connexe, les droits relatifs aux
topographies de semi-conducteurs, savoir-faire, secrets industriels et de
fabrication et données confidentielles, et tous les autres droits de propriété
intellectuelle ou droits connexes (« Droits de Propriété Intellectuelle »),
attachés ou susceptibles d’être attachés au Retour d’Expérience. En particulier,
vous cédez à titre gratuit et exclusif, dans le monde entier et pour toute la
durée de protection légale, tous les droits patrimoniaux d’auteur relatifs au
Retour d’Expérience, au fur et à mesure que le Retour d’Expérience est créé, de
sorte que vous ne disposiez d’aucun droit patrimonial sur le Retour
d’Expérience. Cette cession de droits patrimoniaux est accordée pour toutes
finalités, y compris, sans s’y limiter, à des fins professionnelles,
commerciales, marketing, publicitaires, de promotion, de gestion,
d’organisation, d’édition.

Les droits patrimoniaux cédés comprennent notamment, et sans limitation :

a)  Le droit de reproduction, incluant notamment le droit de reproduire ou de
faire reproduire tout ou partie du Retour d’Expérience et des Droits de
Propriété Intellectuelle, en tout ou partie, en autant d’exemplaires que nous le
souhaitons, et sur tout support, en tous formats, langues et langages
(informatique ou autre) et par tous procédés connus ou inconnus à ce jour, et à
toutes fins.

b)    Le droit de représentation, comprenant notamment le droit de communiquer
ou de faire communiquer au public le Retour d’Expérience et les Droits de
Propriété Intellectuelle, en tout ou partie, en autant d’exemplaires que nous le
souhaitons, sur tout support, en tous formats, langues et langages (informatique
ou autre) et par tous procédés connus ou inconnus à ce jour et à toutes fins.

c)   Le droit de modifier, de réviser, de modifier, de changer, de traduire,
d’adapter le Retour d’Expérience et les Droits de Propriété Intellectuelle, en
totalité ou en partie, en autant de copies que nous le souhaitons, sur tout
support, dans tous les formats, langues et langages (informatiques ou autres) et
par tous les procédés connus ou inconnus à ce jour, et à toutes fins.



d)  Le droit de commercialiser, vendre, distribuer et promouvoir tous les
produits reproduisant le Retour d’Expérience et les Droits de Propriété
Intellectuelle et toute adaptation du Retour d’Expérience et des Droits de
Propriété Intellectuelle par quelque moyen qu’il soit.

e)   Le droit d’utiliser et d’exploiter le Retour d’Expérience et les Droits de
Propriété Intellectuelle et toute adaptation du Retour d’Expérience et des
Droits de Propriété Intellectuelle dans le cadre de nos activités ou au profit
de tiers de notre choix, à quelque titre que ce soit.

f)  Le droit de céder ou de concéder en licence tout ou partie des droits cédés
par les présentes, à toute personne, société ou entité de notre choix, à titre
gratuit ou onéreux.

g)     Le droit de déposer une ou plusieurs demande(s) auprès des autorités de
propriété industrielle compétentes pour protéger le Retour d’Expérience et les
Droits de Propriété Intellectuelle ou toute adaptation ou modification du Retour
d’Expérience et des Droits de Propriété Intellectuelle, en France et à
l’étranger, et notamment toute demande d’enregistrement d’un modèle ou d’une
marque au niveau national, communautaire et/ou international.

À notre demande et à nos frais, vous signerez tous les documents et autres
accords, et entreprendrez toutes les formalités que nous pourrions vous demander
à tout moment, le cas échéant, afin de donner plein effet à la cession
concernant le Retour d’Information et les Droits de Propriété Intellectuelle
prévus par les présentes.

9.  Droits de Propriété Intellectuelle de Spring. Nous et nos concédants de
licences sommes propriétaires du Site web, des Questionnaires et des autres
Services. Sans préjudice de la section 6 et sauf autorisation expressément
prévue par l’Accord, aucune partie du Site web ou des Questionnaires ne peut
être reproduite, transmise, transcrite, stockée dans un système d’extraction, ou
traduite dans une langue quelconque sous quelque forme que ce soit et par
quelque moyen que ce soit sans l’autorisation écrite préalable de Spring. Sous
réserve du respect de l’Accord, et uniquement pendant la durée pendant laquelle
Spring vous autorise à utiliser les Services, vous pouvez visualiser une (1)
copie de toute partie du Site web ou des Questionnaires auxquels nous vous
donnons accès en vertu des présentes, sur un seul appareil, uniquement pour
votre usage personnel et non commercial, et vous pouvez reproduire et divulguer
à des tiers, tels que votre médecin ou autre professionnel de santé, votre
assureur ou votre pharmacie, les résultats que vous avez obtenus en utilisant
les Services (par exemple, le fichier PDF fourni par Spring avec les résultats
de votre participation à un Questionnaire).

Tous les noms commerciaux, marques de commerce, marques de service et logos sur
les Services sont la propriété de Spring ou de nos concédants de licence. Vous
ne pouvez pas utiliser les noms commerciaux, les marques de commerce, les
marques de service ou les logos de Spring en relation avec tout produit ou
service qui n’est pas le nôtre, ou susceptible de causer de n’importe quelle
manière une confusion. Rien de ce qui est contenu dans les Services ne doit être
interprété comme accordant le droit d’utiliser des noms commerciaux, des marques
de commerce, des marques de service ou des logos sans le consentement écrit
préalable du propriétaire.

10. Contenu de tiers ; liens. Certaines fonctionnalités des Services peuvent
permettre d’accéder à des données, des informations et des documents mis à
disposition par des tiers (“Contenu(s) de tiers“), ou permettre l’acheminement
ou la transmission de Contenus de tiers, y compris par le biais de liens. En
utilisant cette fonctionnalité, vous nous demandez d’accéder, d’acheminer et de
vous transmettre le Contenu de tiers concernés. Nous ne contrôlons pas,
n’approuvons pas et ne sommes pas responsables du Contenu de tiers, y compris
l’exactitude, l’intégrité, la qualité, la licéité, l’utilité ou la sécurité du
Contenu de tiers, ou de tout droit de propriété intellectuelle y afférent.
Certains Contenus de tiers peuvent, entre autres, être inexacts, trompeurs ou
mensongers. Rien dans l’Accord ne pourra être considéré comme une déclaration



ou une garantie par Spring pour ce qui concerne tout Contenu de tiers. Nous
n’avons aucune obligation de surveiller le Contenu de tiers, et nous pouvons
bloquer ou désactiver l’accès à tout ou partie des Contenus de tiers par le
biais des Services à tout moment. En outre, la mise à disposition de tout
Contenu de tiers par le biais des Services ne signifie pas que nous approuvons
ou que nous sommes affiliés à tout fournisseur de Contenu de tiers. La mise à
disposition de tout Contenu de tiers ne crée aucune relation juridique entre
vous et ce fournisseur. VOTRE UTILISATION DE CONTENU DE TIERS SE FAIT A VOS
SEULS RISQUES ET EST SOUMISE A TOUTES LES CONDITIONS ET POLITIQUES
SUPPLEMENTAIRES APPLICABLES A CES CONTENUS DE TIERS (TELLES QUE LES CONDITIONS
DE SERVICE OU LES POLITIQUES DE CONFIDENTIALITE DES FOURNISSEURS DE CES CONTENUS
TIERS).

11. GARANTIES. En cas de défaut de conformité des Services, les dispositions
légales, notamment les garanties légales des contrats de contenus numériques et
de services numériques s’appliquent. Spring est responsable des défauts de
conformité des Services (articles L. 224- 25-17 à L. 224-25-23 du Code de la
consommation) et des vices cachés dans les conditions prévues aux articles 1641
à 1649 du Code civil. Spring est tenu de remédier aux défauts de conformité des
Services qui apparaissent au cours de la période durant laquelle ceux-ci sont
fournis en vertu de l’Accord, dans les limites prévues par la loi. Le délai de
garantie s’applique sans préjudice des articles 2224 et suivants du Code civil.
Le point de départ de la prescription de l’action que vous bénéficiez en tant
que consommateur est le jour où vous avez connaissance du défaut de conformité.

Lors de l’introduction d’une action pour défaut de conformité :

·         Spring doit remédier au défaut de mise en conformité sans retard
injustifié. Nous pouvons refuser la mise en conformité si elle s’avère
impossible ou entraîne des coûts disproportionnés, au regard notamment de
l’importance du défaut de conformité et de la valeur du contenu numérique ou des
services en l’absence du défaut ;

·         Vous êtes dispensé de rapporter la preuve de l’existence du défaut de
conformité des Services pendant un délai de douze (12) mois à compter de la
fourniture des Services, sauf preuve contraire.

Si nous refusons ou si nous ne satisfaisons pas à votre demande de défaut de
conformité alors que vous y auriez droit en vertu de la loi, (i) dans le cas
prévu à l’article L. 224-25-19 du Code de la consommation, après mise en demeure
préalable, vous pourrez poursuivre l’exécution forcée en nature de la demande de
mise en conformité sollicitée conformément aux articles 1221 et suivants du Code
civil ; ou (ii) dans les cas prévus à l’article L. 224-25-20 du Code de la
consommation, si le défaut de conformité est si grave qu’il justifie que la
résolution de l’Accord soit immédiate, vous pourrez choisir de résoudre l’Accord
en nous en informant. A cet égard, nous vous restituerons tout contenu, autre
que les données personnelles, fourni ou généré par vous lors de l’utilisation
des Services.

Les droits et obligations prévus par la présente section sont sans préjudice de
l’allocation de dommages-intérêts.

Bien que nous nous efforcions de maintenir le caractère actuel, l’intégrité et
la sécurité des Services, nous ne garantissons pas que les Services sont ou
resteront à jour, complets, corrects ou sécurisés, ou que l’accès aux Services
sera ininterrompu. Les Services peuvent contenir des inexactitudes, des erreurs
et des éléments qui violent ou contredisent l’Accord. En outre, des tiers
peuvent venir altérer les Services sans y être autorisés. Si vous avez
connaissance d’une telle altération, contactez-nous à l’adresse suivante :
careteam@springhealth.com en décrivant cette altération et son emplacement sur
les services.



12. Résiliation. L’Accord est en vigueur jusqu’à sa résiliation. Vous pouvez
demander la résiliation du présent accord à tout moment en envoyant votre
demande à l’adresse suivante : careteam@springhealth.com. Spring peut résilier
ou suspendre de plein droit votre utilisation des Services si vous avez violé
l’une de vos obligations en vertu de l’Accord. Lors d’une telle résiliation ou
suspension, votre droit d’utiliser les Services cessera immédiatement, et Spring
pourra, sans responsabilité envers vous ou un tiers, désactiver ou supprimer
immédiatement votre nom d’utilisateur, votre mot de passe et votre compte, ainsi
que tous les éléments associés, sans obligation de fournir un autre accès à ces
éléments. Les sections 1, 2, 4 à 9, et 11 à 14 survivront à toute expiration ou
résiliation du présent Accord.

13. Droit applicable ; juridiction. L’Accord est régi par le droit français et
sera interprété conformément à celui-ci. Vous acceptez la compétence des
tribunaux français conformément aux règles du Code de procédure civile et du
Code de la consommation, ou, à votre discrétion exclusive, les tribunaux
compétents du lieu d’établissement de Spring.

14. Informations ou Plaintes. Si vous avez une question ou une plainte
concernant les Services, veuillez envoyer un e-mail à l’adresse suivante :
careteam@springhealth.com Veuillez noter que les communications par e-mail ne
sont pas nécessairement sécurisées ; par conséquent, vous ne devez pas inclure
d’informations relatives aux cartes de crédit ou d’autres informations sensibles
dans votre correspondance électronique avec nous.

15. Divers. L’Accord ne crée pas, et ne sera pas interprété comme créant une
société de coentreprise, un contrat de travail, un mandat ou franchise entre
vous et Spring. Si une disposition de l’Accord est jugée illégale, nulle ou
inapplicable pour quelque raison que ce soit, cette disposition sera considérée
comme détachable du présent Accord et n’affectera pas la validité et
l’applicabilité des dispositions subsistantes. Vous ne pouvez pas céder,
transférer ou concéder en sous-licence tout ou partie de vos droits ou
obligations en vertu du présent Accord sans notre consentement exprès écrit et
préalable. Nous pouvons céder, transférer ou accorder une sous-licence pour tout
ou partie de nos droits ou obligations en vertu de l’Accord sans restriction
dans la mesure où cela n’entraîne pas une réduction de vos droits ou une
augmentation de vos obligations. Aucune renonciation par l’une ou l’autre des
parties à une violation ou à un manquement aux termes des présentes ne sera
considérée comme une renonciation à toute violation ou à tout manquement
antérieur ou ultérieur. Aucun comportement ou usage commercial entre nous, ni
aucune autre pratique commerciale ne sera considérée comme modifiant l’Accord.
Tout titre de rubrique, de légende ou de section contenu dans les présentes est
uniquement destiné à titre indicatif et, en aucun cas ne définit ni n’explique
une section ou une disposition quelconque. Tous les termes définis au singulier
auront la même signification lorsqu’ils seront utilisés au pluriel, le cas
échéant et sauf indication contraire. Toute utilisation du terme “y compris” ou
de ses variantes dans l’Accord sera interprétée comme si elle était suivie de
l’expression “sans limitation”. Le présent accord, y compris les termes et
conditions qui y sont incorporés, constitue l’intégralité de l’Accord entre vous
et Spring concernant l’objet des présentes, et remplace tous les accords ou
conventions écrites ou orales antérieurs ou contemporaines entre vous et Spring
concernant cet objet. Les notifications qui vous sont adressées (y compris les
notifications de modification de l’Accord) peuvent être publiées, y compris via
des liens, sur les Services ou notifiées par e-mail, ou par courrier postal, ou
comme l’exige la loi applicable. Sans s’y limiter, une version imprimée du
présent Accord et toute notification donnée sous forme électronique sera
admissible dans les procédures judiciaires ou administratives sur la base ou en
lien avec l’Accord dans la même mesure et dans les mêmes conditions que d’autres
documents et registres commerciaux initialement générés et conservés sous forme
imprimée. Spring ne sera pas responsable de tout manquement à une quelconque
obligation dû à une cause indépendante de sa volonté.



16. Conditions spécifiques à Apple. En plus de votre accord aux termes et
conditions qui précèdent, et nonobstant toute disposition contraire dans les
présentes, les dispositions suivantes s’appliquent à votre utilisation de toute
version de toute Application compatible avec le système d’exploitation iOS
d’Apple Inc. (“Apple“). Apple n’est pas partie à l’Accord et n’est ni
propriétaire ni responsable des Applications. Apple n’accorde aucune garantie
sur les Applications sauf, le cas échéant, le remboursement du prix d’achat de
celles-ci. Apple n’est pas responsable de la maintenance ou d’autres services
d’assistance pour les Applications et ne sera pas responsable d’une quelconque
réclamation, préjudice, responsabilité, dommage, coût ou dépense concernant les
Applications, y compris toute réclamation de tiers concernant la responsabilité
du produit, les réclamations selon lesquelles les Applications ne sont pas
conformes à toute exigence légale ou réglementaire applicable, les réclamations
découlant de la protection des consommateurs ou d’une législation similaire, et
les réclamations concernant la violation des droits de propriété intellectuelle.
Toute demande ou plainte relative à l’utilisation des Applications, y compris
celles relatives aux droits de propriété intellectuelle, doit être adressée à
Spring conformément à la section “Informations ou plaintes” ci-dessus. La
licence qui vous a été accordée par les présentes est limitée à une licence non
transférable d’utilisation des Applications sur un produit de marque Apple qui
utilise le système d’exploitation iOS d’Apple et qui vous appartient ou est
contrôlé par vous, ou autrement tel qu’autorisé par les Conditions générales
d’utilisation des sites web prévues dans les conditions de service de l’App
Store d’Apple alors en vigueur. En outre, vous devez vous conformer aux
conditions de tout contrat tiers qui vous est applicable lorsque vous utilisez
les Applications, tel que votre contrat de service de données sans fil. Apple et
les filiales d’Apple sont des tiers bénéficiaires du présent Accord et, dès
votre acceptation des termes et conditions de l’Accord, auront le droit (et
seront réputés avoir accepté le droit) d’appliquer l’Accord à votre encontre en
tant que tiers bénéficiaire

; nonobstant ce qui précède, le droit de Spring de conclure, d’annuler ou de
résilier toute modification, renonciation ou règlement en vertu du présent
Accord n’est pas soumis au consentement d’un tiers.


‍


TERMS OF SERVICE



LAST UPDATED: DECEMBER 7, 2021



Spring Care, Inc., a company registered in the United States of America with
registered number 6053743, whose registered office address is located at 1209
Orange Street, Wilmington, Delaware, 19801 represented by The Corporation Trust
Company, duly authorized under the hereby agreement.



Contact details:



·         251 Park Avenue South, Floor 6, New York, NY 10010

·         careteam@springhealth.com

·      +33 8 01 84 13 62



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring-branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), including but not limited to Spring’s Privacy Policy, the Electronic
Communication Agreement and the Informed Consent, if applicable. Your use of the
Services is governed by this Agreement regardless of how you access the
Services, including through the Internet, through Wireless Access Protocol
(commonly referred to as “WAP”), through a mobile network or otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS AS WELL AS INDEMNIFICATION OBLIGATIONS YOU MAY
OWE TO SPRING IN THE EVENT YOU BREACH THE AGREEMENT.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE AT LEAST 18-YEARS OLD AND YOU
HAVE LEGAL CAPACITY TO ENTER INTO THE AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are (a) not intended to be medical advice or instructional for medical
diagnosis or treatment, (b) not intended to be complete or to replace personal
consultation with a qualified health care professional, and (c) not a substitute
for the advice of your physician or other qualified health provider(s). They are
provided for informational purposes only and should not be relied upon as
medical advice. You should always seek the advice of your physician or other
qualified health provider regarding any data, information or results provided by
the



Services or any questions you may have regarding a health or medical condition,
and you must never disregard, avoid or delay obtaining professional medical
advice from your physician or other qualified health provider(s) because of any
data, information or results provided on, through or by the Services. You
acknowledge that while some Content (as defined below) may be provided by
individuals in the health care field, the provision of such Content does not
create a medical professional/patient relationship, and does not constitute a
medical opinion, medical advice, or diagnosis or treatment, but is provided for
informational purposes only and should not be relied upon as medical advice.
“Content” means text, data, graphics, images, photographs, video, audio,
information, suggestions, guidance, content and other materials provided, made
available or otherwise found on the Website. The Content is not intended to
substitute for or replace any other diagnostic or therapeutic services. Reliance
on any Content is solely at your own risk. NO LICENSED MEDICAL
PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED BY USING THE WEBSITE OR ANY CONTENT
CONTAINED THEREIN, WHETHER SUCH CONTENT IS PROVIDED BY OR THROUGH THE USE OF THE
WEBSITE OR THROUGH ANY OTHER COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the provider of such Product. We
make no representations as to the completeness, accuracy, quality, fitness for
purpose, timeliness or otherwise of such references (including any features or
specifications), and any such information is subject to change at any time
without notice. It is your responsibility to comply with the use instructions we
provide as well as to ascertain and obey all applicable laws and regulations in
France regarding the possession, use and sale of any Product. The Products may
be changed periodically without prior notice.



3.    Changes. We may change this Agreement by notifying you of such changes on
a durable medium. Any such changes will not apply to any dispute between you and
us arising prior to the date on which we posted the revised Agreement
incorporating such changes, or otherwise notified you of such changes.



Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); or offer opportunities to some or all
Services users. We will, where possible, provide you with prior notice of such
changes, but may not always be able to do so. You should check the current
version of this Agreement each time you use the Services.



4.    Information Submitted Through the Services. We will collect, store,
transfer and otherwise use your information in accordance with Spring’s Privacy
Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
your personal data as described in the Privacy Policy, which may be amended from
time to time. A copy of the Privacy Policy is located at
https://care.springhealth.com/privacy and does not form part of the terms agreed
with you.



5.    Jurisdictional Issues. The Services is controlled, hosted and operated
from the United States. The Services may not be appropriate or available for use
in some non-U.S. jurisdictions. Any use of the Services is at your own risk, and
you must comply with all applicable laws, rules and regulations in doing so.
Within the limits permitted by law, especially, in compliance with the rules and
obligations set out in the Geoblocking Regulation (EU) 2018/302, we may limit
the Services’ availability at any time, in whole or in part, to any person,
geographic area or



jurisdiction that we choose. Some jurisdictions allow specific rights to
residents or citizens of such jurisdictions. Please see the Privacy Policy to
see how to exercise such rights.



6.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or the servers
or networks used to make the Services available, including by hacking or
defacing any portion of the Services, or violate any requirement, procedure or
policy of such servers or networks; restrict or inhibit any other person from
using the Services; copy, record, reproduce, modify, adapt, translate, create
derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise
exploit any portion of (or any use of) the Services except as expressly
authorized herein, without Spring’s express prior written consent (this includes
an express prohibition with respect to the taping, recording and/or
photographing in any format (e.g., video, audio, etc.) by you and/or any third
party of any counseling sessions rendered through the use of the Service);
reverse engineer, decompile or disassemble any portion of the Services, except
where such restriction is expressly prohibited by applicable law; remove any
copyright, trademark or other proprietary rights notice from the Services; frame
or mirror any portion of the Services, or otherwise incorporate any portion of
the Services into any product or service, without Spring’s express prior written
consent. Systematically download and store Services content; use any robot,
spider, search/retrieval application or other manual or automatic device to
retrieve, index, “scrape,” “data mine” or otherwise gather Services content, or
reproduce or circumvent the navigational structure or presentation of the
Services, without Spring’s express prior written consent; post, transmit or
otherwise make available through or in connection with the Services any
materials that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.



7.    Registration; User Names and Passwords. You may need to register to use
all or part of the Services. We may reject, or require that you change, any user
name, password or other information that you provide to us in registering. Your
user name and password are for your personal use only and should be kept
confidential; you, and not Spring, are responsible for any use or misuse of your
user name or password, and you must promptly notify us of any confidentiality
breach or unauthorized use of your user name or password, or your Services
account.



8.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby assign to
us, free of charge, on an exclusive basis, for the entire world and for the term
of legal protection, as and when they are created, all intellectual property
rights (including in particular but without limitation copyrights, droits
d’auteur, trademarks, patents, utility models, registered and unregistered



designs, models, design patents, rights of database creators, software, source
code, object code and related documentation, mask works, know-how, trade and
manufacturing secrets and confidential data, and all other intellectual property
rights or related rights (hereafter the “Intellectual Property Rights”),
attached or likely to be attached to the Feedback. In particular, you hereby
assign free of charge, on an exclusive basis, for the entire world and for the
full term of legal protection, all author’s economic rights (“droits
patrimoniaux d’auteur”) in respect of the Feedback, as and when such Feedback is
created, such that you retain no economic right whatsoever in respect of the
Feedback. This assignment of economic rights is granted for all purposes
whatsoever, including, without limitation, corporate, commercial, marketing,
advertising, promotional, management, organizational, publishing.



The economic rights that are assigned include in particular and without
limitation:



a)      The right of reproduction, including in particular the right to
reproduce or to have reproduced all or part of the Feedback and the Intellectual
Property Rights, in whole or in part, in as many copies as we wish, and in all
medium, in all formats and languages (computer or other) by all processes known
or unknown to this day, and for all purposes.

b)      The right of representation, including in particular the right to
communicate or to have communicated to the public the Feedback and the
Intellectual Property Rights, in full or in part, in as many copies as we wish,
in all medium, in all formats and languages (computer or other) by all processes
known or unknown to this day and for all purposes.

c)      The right to amend, edit, modify, change, translate, adapt the Feedback
and the Intellectual Property Rights, in whole or in part, in as many copies as
we wish, in any medium, in all formats and languages (computer or other), by all
processes known or unknown to this day, and for all purposes.

d)      The right to market, sell, distribute, and promote all products
reproducing the Feedback and the Intellectual Property Rights and any adaptation
of the Feedback and the Intellectual Property Rights by any means.

e)      The right to use and exploit the Feedback and the Intellectual Property
Rights and any adaptation of the Feedback and the Intellectual Property Rights
for the purpose of our activities or for the benefit of third parties of our
choice, in any capacity whatsoever.

f)        The right to assign or license all or part of the rights hereby
assigned, to any person, company or entity of our choice, free of charge or for
a fee.

g)      The right to file application(s) before the relevant industrial property
offices to protect the Feedback and the Intellectual Property Rights or any
adaptation or modification of the Feedback and the Intellectual Property Rights,
in France and abroad, and including without limitation any national, community
and/or international application for registration of a design or a trademark.



Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment with respect to
the Feedback and the Intellectual Property Rights provided hereunder.



9.    Spring’s Intellectual Property Rights. We and our licensors own the
Website, Questionnaires and other Services. Without limiting Section 6 and
except as otherwise expressly permitted by this Agreement, no part of the
Website or Questionnaires may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form by any means
without the prior written permission of Spring. Subject to your compliance with
this Agreement, and solely for so long as you are permitted by Spring to use the
Services, you may view one (1) copy of any portion of the Website or
Questionnaires to which we provide you access hereunder, on any single device,
solely for your personal, non-commercial use and you may reproduce and disclose
to third parties, such as your physician or other health provider,



insurance provider or pharmacy, the results of your use of the Services (for
example, the PDF file provided by Spring to you with the results of your taking
a Questionnaire).

All trade names, trademarks, service marks and logos on the Services are the
property of Spring or our licensors. You may not use Spring’s trade names,
trademarks, service marks or logos in connection with any product or service
that is not ours, or in any manner that is likely to cause confusion. Nothing
contained in the Services should be construed as granting any right to use any
trade names, trademarks, service marks or logos without the express prior
written consent of the owner.



10.    Third-Party Materials; Links. Certain Services functionality may make
available access to data, information, and materials made available by third
parties (“Third Party Materials”), or allow for the routing or transmission of
such Third Party Materials, including via links. By using such functionality,
you are directing us to access, route and transmit to you the applicable
Third-Party Materials. We neither control nor endorse, nor are we responsible
for any Third Party Materials, including the accuracy, integrity, quality,
legality, usefulness or safety of Third Party Materials, or any intellectual
property rights therein. Certain Third-Party Materials may, among other things,
be inaccurate, misleading or deceptive. Nothing in the Agreement will be deemed
to be a representation or warranty by Spring with respect to any Third-Party
Materials. We have no obligation to monitor Third Party Materials, and we may
block or disable access to any Third – Party Materials (in whole or part)
through the Services at any time. In addition, the availability of any
Third-Party Materials through the Services does not imply our endorsement of, or
our affiliation with, any provider of such Third-Party Materials, nor does such
availability create any legal relationship between you and any such provider.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY
ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY
MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH
THIRD PARTY MATERIALS).



11.    WARRANTIES. If applicable, in the event of lack of conformity of the
Services, the legal provisions, in particular the statutory warranties for
digital content and digital services contracts, shall apply. Spring is liable
for lack of conformity of the Services (Articles L. 224-25-17 to L. 224- 25-23
of the French Consumer Code) and for hidden defects under the conditions set
forth in Articles 1641 to 1649 of the French Civil Code. Spring is responsible
to remedy the lack of conformity of the Services that appear during the term for
which the Services are provided under the Agreement, within the limits provided
for by law. This term starts as from the day you notice the lack of conformity
and applies without prejudice to Articles 2224 et seq. of the French Civil Code.



When bringing an action for lack of conformity:



●                Spring shall remedy the lack of conformity without unjustified
delay. We are entitled to refuse to remedy the lack of conformity if bringing
into conformity turns out to be impossible or entail disproportionate costs in
view of, in particular, the importance of the lack of conformity and the value
of the digital content or services in the absence of the defect;

●                You are exempted from evidencing the existence of the lack of
conformity of the Services during the twelve (12) months-period following the
delivery of the Services, unless proven otherwise.



If we refuse or we do not satisfy your lack of conformity request where you
would be entitled thereto by law, (i) in the case set forth under Article L.
224-25-19 of the French Consumer Code, after prior notice, you may proceed to
performance in kind of the bringing into conformity request as per Articles 1221
et seq. of the French Civil Code; or (ii) in the cases set forth under Article



L. 224-25-20-20 of the French Consumer Code, if the lack of conformity is so
serious that it justifies the termination of the Agreement to be immediate, you
may choose to terminate the Agreement by informing us. In that regard, we shall
return to you any content, other than personal data, provided or generated by
you when using the Services.



The rights and obligations under this section apply without prejudice to any
claim for damages.



While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.



12.    Termination. The Agreement is effective until terminated. You may
terminate this Agreement by contacting Spring in writing at
careteam@springhealth.com and indicating that you are terminating this
Agreement. Spring may terminate or suspend as of right (de plein droit) your use
of the Services if you have breached any of your obligations under the
Agreement. Upon any such termination or suspension, your right to use the
Services will immediately cease, and Spring may, without liability to you or any
third party, immediately deactivate or delete your user name, password and
account, and all associated materials, without any obligation to provide any
further access to such materials. Sections 1, 2, 4 through 9, and 11 through 14
will survive any expiration or termination of this Agreement. You may request to
terminate the Agreement at any time by submitting your request to the following
email address: careteam@springehalth.com.



13.    Governing Law; Jurisdiction. The Agreement is governed by and will be
construed in accordance with the laws of France. You agree to the jurisdiction
of the courts of France according to the rules of the French Civil Procedure
Code and the Consumer Code, or, at your exclusive discretion, the courts having
jurisdiction at the place of residence of Spring.



14.    Information or Complaints. If you have a question or complaint regarding
the Services, please send an e-mail to careteam@springhealth.com. Please note
that e-mail communications will not necessarily be secure; accordingly, you
should not include credit card information or other sensitive information in
your e-mail correspondence with us.



15.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason unenforceable,
that provision will be deemed severable from this Agreement and will not affect
the validity and enforceability of any remaining provision. You may not assign,
transfer or sublicense any or all of your rights or obligations under this
Agreement without our express prior written consent. We may assign, transfer or
sublicense any or all of our rights or obligations under this Agreement without
restriction to the extent it does not trigger any reduction of your rights or an
increase in your obligations. No waiver by either party of any breach or default
hereunder will be deemed to be a waiver of any preceding or subsequent breach or
default. Neither a course of dealing nor conduct between you and us nor any
trade practices shall be deemed to modify this Agreement. Any heading, caption
or section title contained herein is for convenience only, and in no way defines
or explains any section or provision. All terms defined in the singular will
have the same meanings when used in the plural, where appropriate and unless
otherwise specified. Any use of the term “including” or variations thereof in
this Agreement will be construed as if followed by the phrase “without
limitation.” This Agreement,



including any terms and conditions incorporated herein, is the entire agreement
between you and Spring relating to the subject matter hereof, and supersedes any
and all prior or contemporaneous written or oral agreements or understandings
between you and Spring relating to such subject matter. Notices to you
(including notices of changes to this Agreement) may be made via posting to the
Services or by e-mail (including in each case via links), or by regular mail, or
as may be required by applicable law. Without limitation, a printed version of
this Agreement and of any notice given in electronic form will be admissible in
judicial or administrative proceedings based upon or relating to this Agreement
to the same extent and subject to the same conditions as other business
documents and records originally generated and maintained in printed form.
Spring will not be responsible for any failure to fulfill any obligation due to
any cause beyond its control.



16.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect to your use of any version of any App
compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a
party to this Agreement and does not own and is not responsible for the Apps.
Apple is not providing any warranty for the Apps except, if applicable, to
refund the purchase price for it. Apple is not responsible for maintenance or
other support services for the Apps and will not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
Apps, including any third-party product liability claims, claims that the Apps
fail to conform to any applicable legal or regulatory requirement, claims
arising under consumer protection or similar legislation, and claims with
respect to intellectual property infringement. Any inquiries or complaints
relating to the use of the Apps, including those pertaining to intellectual
property rights, must be directed to Spring in accordance with the “Information
or Complaints” section above. The license you have been granted herein is
limited to a non-transferable license to use the Apps on an Apple-branded
product that runs Apple’s iOS operating system and is owned or controlled by
you, or as otherwise permitted by the Usage Rules set forth in Apple’s
then-current App Store Terms of Service. In addition, you must comply with the
terms of any third-party agreement applicable to you when using the Apps, such
as your wireless data service agreement. Apple and Apple’s subsidiaries are
third-party beneficiaries of this Agreement and, upon your acceptance of the
terms and conditions of this Agreement, will have the right (and will be deemed
to have accepted the right) to enforce this Agreement against you as a
third-party beneficiary thereof; notwithstanding the foregoing, Spring’s right
to enter into, rescind or terminate any variation, waiver or settlement under
this Agreement is not subject to the consent of any third party.


CONDICIONES GENERALES



Creado: 22 de febrero de 2022. Última actualización: 22 de febrero de 2022



Lea estas Condiciones Generales (“Contrato”) detenidamente. Al hacer clic en el
mecanismo previsto para aceptar el Contrato y/o continuar y acceder o utilizar
los Servicios (tal y como estos se definen a continuación) usted otorga su
consentimiento a este Contrato. Si usted no está de acuerdo con lo previsto en
el Contrato, no haga clic en el mecanismo de aceptación del contrato y no
instale, acceda ni utilice ninguno de los Servicios.

Este Contrato se formaliza entre usted y Spring Care, Inc. (“Spring” o
“nosotros”) en relación con la utilización por su parte (incluyendo el acceso a)
(1) del sitio web de Spring actualmente accesible a través de
https://benefits.springhealth.com (y de los contenidos, materiales y servicios
disponibles en el mismo, y de cualquier sitio web que pudiera sustituirlo en el
futuro, el “Sitio Web”), (2) las aplicaciones de software que podamos poner a su
disposición para su utilización en o a través de cualquier ordenador o
dispositivo móvil (“Aplicaciones”) y (3) los test y cuestionarios (y los
resultados de los mismos) que ponemos a su disposición en o a través del Sitio
Web o de las Aplicaciones (“Cuestionarios”) (todos los anteriores,
conjuntamente, “Servicios”). Este Contrato incorpora, por referencia, las
condiciones adicionales publicadas por Spring a través de los Servicios o que
Spring pudiera facilitarle de cualquier otra forma así como cualquier servicio
proporcionado por cualquier Asociación Médica Profesional gestionada bajo la
marca Spring (por ejemplo, Spring Medical Care, P.C.) en su caso. La utilización
de los Servicios se regirá por lo previsto en este Contrato con independencia de
la forma en la que usted acceda a los Servicios, ya sea a través de Internet, de
un Protocolo de Acceso Inalámbrico (normalmente denominado como “WAP”), de una
red móvil o de cualquier otra forma.

LEA ESTE CONTRATO DETENIDAMENTE PARA ASEGURARSE DE QUE ENTIENDE TODAS Y CADA UNA
DE LAS CLÁUSULAS DEL MISMO. ESTE CONTRATO CONTIENE INFORMACIÓN IMPORTANTE ACERCA
DE SUS DERECHOS, RECURSOS Y OBLIGACIONES INCLUYENDO DETERMINADAS LIMITACIONES Y
EXCLUSIONES DE RESPONSABILIDAD QUE AFECTAN A LA POSIBLE INDEMNIZACIÓN POR DAÑOS
QUE USTED ESTARÍA FACULTADO PARA RECLAMAR DE SPRING ASÍ COMO UNA OBLIGACIÓN DE
INDEMNIZARNOS EN DETERMINADOS CASOS.

AL UTILIZAR LOS SERVICIOS, USTED CONFIRMA QUE ES MAYOR DE EDAD PARA PODER
FORMALIZAR ESTE CONTRATO.

 1. Spring no ofrece asesoramiento médico. Los Servicios, incluyendo, sin
    limitación, los Cuestionarios y los resultados de estos, se proporcionan por
    Spring y sus licenciantes únicamente con fines informativos. Los Servicios y
    cualquier dato, información o resultados facilitados en, a través o por los
    Servicios (a) no constituyen un asesoramiento médico ni instrucciones para
    el diagnóstico o el tratamiento médico, (b) no pretenden ser completos ni
    sustituir la consulta en persona con un profesional médico calificadoy (c)
    no sustituyen el asesoramiento de su médico o cualquier otro profesional
    médicocalificado. Los servicios se proporcionan únicamente con una finalidad
    informativa y, por lo tanto, no debe confiarse exclusivamente en el
    contenido de los Deberá consultar con su médico o con cualquier otro
    profesional médico calificado las dudas que le surjan en relación con los
    datos, información o resultados proporcionados por los Servicios
    planteándoles las preguntas que tenga sobre cualquier problema médico o de
    salud. No ignore, evite o retrase la obtención de asesoramiento médico
    profesional de su médico o de cualquier otro profesional médico calificado
    como consecuencia de los datos, información o resultados facilitado en, a
    través de, o por los Servicios. Usted es consciente de que, si bien cierto
    Contenido (tal y como este se define a continuación) puede haber sido
    facilitado por personas que desarrollan su actividad en el ámbito de la
    salud, el hecho de que se le proporcione dicho Contenido no crea una
    relación médico/ paciente y no constituye una opinión médica, asesoramiento
    médico, diagnóstico o tratamiento sino que se facilita únicamente a efectos
    informativos por lo que no deberá confiar en lo



previsto en el mismo. “Contenido” significa texto, datos, gráficos, imágenes,
fotografías, video, audio, datos, sugerencias, instrucciones, contenido y
cualquier otro material facilitado, disponible o que usted pueda encontrar en el
Sitio Web. El Contenido no sustituye ni reemplaza ningún otro servicio de
diagnóstico o terapéutico. Si usted decide confiar en cualquier Contenido lo
hará bajo su única responsabilidad. EL USO DEL SITIO WEB O DE CUALQUIER
CONTENIDO DEL MISMO NO DA LUGAR A NINGUNA RELACIÓN PROFESIONAL MÉDICO/ PACIENTE,
CON INDEPENDENCIA DE QUE DICHO CONTENIDO SE FACILITE POR O AL UTILIZAR EL SITIO
WEB O A TRAVÉS DE CUALQUIER OTRO MEDIO DE COMUNICACIÓN.

 2. Los Servicios se refieren a ciertos productos o servicios (conjuntamente,
    “Productos”) incluyendo la puesta a disposición de listados, descripciones,
    imágenes de, referencias y enlaces a los Productos, tanto si dichos
    Productos se proporcionan directamente por Spring como si se trata de
    Productos de terceros. Dichas referencias no deben entenderse como refrendo
    de ningún Producto ni presuponen nuestra vinculación con el proveedor del
    mismo. No otorgamos ninguna garantía sobre la integridad, exactitud,
    calidad, idoneidad para un propósito concreto, oportunidad ni ninguna otra
    en relación con las referencias efectuadas a los Productos (incluyendo las
    relativas a cualquier característica o especificación) y dicha información
    podrá modificarse en cualquier momento sin necesidad de previo aviso. Usted
    deberá comprobar y será responsable del cumplimiento de toda la normativa
    local, provincial, federal y extranjera aplicable (incluyendo los requisitos
    relativos a la edad mínima de acceso) en relación con la posesión,
    utilización y venta de cualquier Producto. Los Productos podrán modificarse
    periódicamente sin previo aviso.
 3. Podemos modificar este Contrato notificándole los cambios a través de
    cualquier medio razonable, incluyendo la publicación de una versión
    actualizada del Contrato a través de los Servicios o cualquier otro
    mecanismo exigible legalmente. Dichas modificaciones no serán aplicables a
    ninguna controversia que pudiera haberse planteado entre nosotros con
    anterioridad a la fecha de publicación de cualquier versión actualizada del
    Contrato a la que se incorporen dichos cambios o a la fecha en la que le
    hubiéramos notificado dichos cambios.

Si usted continuara utilizando los Servicios tras cualquier modificación de este
Contrato se entenderá que acepta las modificaciones efectuadas. La referencia a
la “ÚLTIMA ACTUALIZACIÓN” incluida más arriba indica la fecha de la última
modificación de este Contrato. Estamos facultados para modificar o dejar de
prestar cualquier Servicio o parte del mismo (incluyendo el acceso a los
Servicios a través de enlaces de terceros) en cualquier momento sin incurrir en
ninguna responsabilidad; también estamos facultados para cobrar, modificar o
renunciar al cobro de cualquier cantidad exigible como contraprestación por la
utilización de los Servicios y para ofrecer cualquier tipo de ventaja comercial
a todos o algunos de los usuarios de los Servicios. En la medida de lo posible
le avisaremos con antelación de cualquier cambio sustancial que vaya a
efectuarse en este Contrato pero no siempre nos resultará posible. Debe usted
consultar la versión más reciente de este Contrato cada vez que vaya a utilizar
los Servicios.

 4. Datos remitidos a través de los Servicios. Recogeremos, almacenaremos,
    comunicaremos y trataremos sus datos personales según lo previsto en la
    Política de Privacidad de Spring (la “Política de Privacidad”) de
    conformidad con las bases legales que justifican el tratamiento de sus datos
    personales tal y como se describe en la Política de Esta podrá modificarse
    en cualquier momento. Puede consultar una copia de la Política de Privacidad
    en https://care.springhealth.com/privacy.
 5. Cuestiones Los Servicios están alojados y son dirigidos y gestionados desde
    los Estados Unidos. Los Servicios pueden no resultar apropiados o estar
    disponibles para su uso en determinadas jurisdicciones distintas de los
    Estados Unidos. El uso de los Servicios se realiza a su propio riesgo, de
    forma que será usted responsable de cumplir con las leyes, normas y
    reglamentos aplicables a la utilización de los mismos. Podemos limitar la
    disponibilidad de los Servicios en cualquier momento, total o parcialmente,
    en relación con cualquier persona, área geográfica o jurisdicción si así lo
    consideramos apropiado. Algunas jurisdicciones establecen determinados
    derechos a favor de los residentes o ciudadanos de dichas jurisdicciones.
    Consulte la Política de Privacidad para saber cómo puede ejercitar esos
    derechos.



 6. Código de En relación con los Servicios, usted se compromete a no realizar
    ninguna de las siguientes conductas (y a no alentar a ningún tercero para
    que lleve a cabo ninguna de las siguientes conductas): utilizar los
    Servicios para ningún otro fin (incluyendo finalidades fraudulentas, ilícita
    o ilegales) distinta de la finalidad prevista de los Servicios; recoger o
    recopilar datos acerca de los usuarios de los Servicios; interferir o
    interrumpir el funcionamiento de los Servicios o de los servidores o redes
    utilizados para proporcionar los Servicios, pirateando o desfigurando
    cualquier parte de los Servicios, incumpliendo cualquier requisito,
    procedimiento o política de dichos servidores o redes; limitar o impedir que
    cualquier otra persona utilice los Servicios; copiar, grabar, reproducir,
    modificar, adaptar, traducir, crear obras derivadas de los Servicios,
    vender, arrendar, alquilar, prestar, compartir, distribuir o explotar de
    ninguna otra manera ninguna parte de (o el uso de) los Servicios salvo que
    tal conducta se encuentre expresamente autorizada en este documento, sin
    contar con el consentimiento expreso, previo y por escrito de Spring (lo
    cual incluye una prohibición expresa, tanto sobre usted como sobre cualquier
    tercero, de grabar, registrar o fotografiar en cualquier formato (v.g.
    video, audio, etc.) cualquier sesión de asesoramiento proporcionada a través
    de los Servicios); realizar ningún proceso de ingeniería inversa,
    descompilar o desensamblar cualquier parte de los Servicios, excepto en los
    casos en los que la ley prohíba el establecimiento de esta limitación;
    eliminar cualquier aviso sobre derechos de autor, marcas o cualquier otro
    derecho de propiedad sobre los Servicios; transmitir o reflejar cualquier
    parte de los Servicios o incorporar cualquier parte de los Servicios a
    cualquier otro producto o servicio, de cualquier otra forma, sin contar con
    el consentimiento expreso, previo y por escrito de Spring. Descargar y
    almacenar contenido de los Servicios de forma sistemática; utilizar robots,
    arañas, aplicaciones de búsqueda y recuperación o cualquier otro dispositivo
    manual o automático para recuperar, indexar, “extraer” o “minar datos” u
    obtener el contenido de los Servicios o reproducir o soslayar la estructura
    de navegación o presentación de los Servicios, sin contar con el
    consentimiento expreso, previo y por escrito de Spring; publicar, transmitir
    o dar acceso a través de o en relación con los Servicios a cualquier
    material que sea o pueda considerarse: (a) amenazante, acosador, degradante,
    que incite al odio o intimidatorio o que no respecte los derechos y la
    dignidad de los demás; (b) difamatorio, calumnioso o ilícito; (c)
    fraudulento, falso o que tenga por objeto manipular, distorsionar, engañar,
    tergiversar, falsificar o interferir con los Servicios o con el uso de los
    mismos (por ejemplo, en relación con los Cuestionarios y los resultados
    proporcionados por los Servicios); (d) obsceno, indecente, pornográfico o
    censurable por cualquier otro motivo; o (e) protegido mediante derechos de
    autor, marca, secreto comercial, derechos publicitarios o de privacidad o
    cualquier otro derecho de propiedad, sin contar con el consentimiento
    expreso, previo y escrito de su propietario; publicar, transmitir o dar
    acceso a través de o en relación con los Servicios a cualquier virus,
    gusano, troyano, huevo de pascua, bomba lógica, software espía, software
    malicioso de rescate (ramsonware) o cualquier otro código, archivo o
    programa informático que sea o resulte potencialmente dañino o invasivo o
    que esté destinado a dañar o a apropiarse del funcionamiento de o a
    controlar el uso de cualquier componente material (hardware), programa
    (software) o equipo informático.
 7. Registro; Nombres de Usuario y Contraseñas. Es posible que tenga que
    registrarse para poder utilizar todos o parte de los Podremos rechazar o
    exigirle que modifique, cualquier nombre de usuario, contraseña o cualquier
    otra información que nos facilite al registrarse. Su nombre de usuario y
    contraseña son, exclusivamente, para su uso personal y deberá mantener la
    confidencialidad de los mismos; usted y no Spring es el único responsable de
    cualquier uso o uso indebido de su nombre de usuario y contraseña. Deberá
    notificarnos inmediatamente cualquier infracción de la confidencialidad o
    uso no autorizado de su nombre de usuario o contraseña, o de la cuenta
    creada para utilizar los Servicios.
 8. Si nos hiciera llegar cualquier idea, propuesta, sugerencia, recomendación o
    cualquier otro material (“Comentarios”) con independencia de que se
    encuentren o no relacionados con los Servicios, Spring y nuestras empresas
    afiliadas quedarán facultadas para utilizar y comunicar los Comentarios
    libremente, a nuestra entera discreción, sin ninguna obligación o
    limitación, incluyendo la posibilidad de crear y distribuir cualquier
    producto o servicio que incorpore esos Comentarios sin quedar obligados a
    pagarle ningún canon como consecuencia de dicha incorporación. En virtud de
    lo previsto en este Contrato usted nos cede, desde el momento de su



creación, de forma gratuita y con carácter exclusivo, para todo el territorio
mundial y durante la totalidad del plazo de protección de los derechos de
propiedad intelectual previsto en la ley aplicable, todos los derechos de
propiedad intelectual incluyendo, en particular, pero sin limitación, derechos
de autor, marcas, patentes, modelos de utilidad, diseños inscritos o no,
modelos, diseño de patentes, derechos como creador de bases de datos, software,
código fuente, código objeto y documentación relacionada, esquemas de trazado,
know how, secretos comerciales y de fabricación e información confidencial y
cualquier otro tipo de derechos de propiedad intelectual o derechos relacionados
con los anteriores (en adelante, los “Derechos de Propiedad Intelectual”)
inherentes o que pudieran ser inherentes a los Comentarios. En particular, en
virtud de este Contrato nos cede, de forma gratuita y con carácter exclusivo,
para todo el territorio mundial y durante la totalidad del plazo de protección
de los derechos de propiedad intelectual previsto en la ley aplicable, todos los
derechos patrimoniales que pudieran corresponderle como autor en relación con
los Comentarios, desde el momento de su creación, de manera que no conservará
ningún derecho patrimonial de ningún tipo en relación con los Comentarios. La
cesión de los derechos económicos se realiza para cualquier finalidad,
incluyendo, sin limitación, empresarial, comercial, de marketing, publicidad,
promocional, gestión, organizativa y editorial.

Si así se lo solicitáramos usted formalizará, a nuestro coste, todos los
documentos y contratos adicionales y realizará todas las actuaciones que, en su
caso, le indiquemos para dar pleno efecto a la cesión efectuada en relación con
los Comentarios y los Derechos de Propiedad Intelectual aquí previstos.

En virtud de este Contrato usted reconoce y acepta que la realización de
Comentarios es gratuita, no solicitada y sin limitación y no da lugar a ninguna
obligación, ni fiduciaria ni de ningún otro tipo, de Spring.

 9. Derechos de Propiedad Intelectual de Spring. Nosotros y nuestros
    licenciantes somos propietarios del Sitio Web, los Cuestionarios y los
    restantes Sin que esto suponga ninguna limitación de lo previsto en el
    Apartado 6 y salvo que lo contrario estuviera expresamente permitido en este
    Contrato, no podrá reproducirse, transmitirse, transcribirse, almacenarse en
    ningún sistema de recuperación ni traducirse a ningún idioma de ninguna
    manera y por ningún medio ninguna parte del Sitio Web o de los Cuestionarios
    sin contar con el consentimiento previo y por escrito de Spring. Sujeto a su
    cumplimiento con lo previsto en este Contrato y únicamente mientras Spring
    le permita utilizar los Servicios usted podrá visualizar una copia de
    cualquier parte del Sitio Web o de los Cuestionarios a los que le demos
    acceso de conformidad con este Contrato, en un único dispositivo, únicamente
    para su uso personal, no comercial quedando facultado para reproducir y
    facilitar a terceros, tales como su médico o cualquier otro profesional de
    la salud, asegurador o farmacéutico, los resultados derivados del uso de los
    Servicios (por ejemplo, el archivo pdf que Spring le haya facilitado con los
    resultados de cualquier Cuestionario que usted haya completado).

Todos los nombres comerciales, marcas y logotipos utilizados como parte de los
Servicios pertenecen a Spring o a nuestros licenciantes. No podrá utilizar los
nombres comerciales, marcas o logotipos de Spring en relación con ningún
producto o servicio que no sea nuestro ni de ninguna otra forma que pudiera
inducir a confusión. Nada de lo contenido en los Servicios podrá interpretarse
como el otorgamiento de un derecho a utilizar los nombres comerciales, marcas o
logotipos sin contar con el consentimiento expreso, previo y por escrito de su
propietario.

 10. Materiales de Terceros; Enlaces. Algunas funcionalidades de los Servicios
     pueden darle acceso a datos, información y materiales proporcionados por
     terceros (“Materiales de Terceros”) o permitirle que acceda o que reciba
     dichos Materiales de Terceros, incluyendo el acceso a los mismos a través
     de Al utilizar dichas funcionalidades, se entenderá que usted nos está
     dando instrucciones para que accedamos a los Materiales de Terceros de que
     se trate, le dirijamos al lugar en el que se encuentran o se los
     facilitemos. No controlamos, refrendamos ni nos responsabilizamos de los
     Materiales de Terceros, incluyendo su exactitud, integridad, calidad,
     legalidad, utilidad o seguridad ni de los derechos de propiedad intelectual
     sobre los mismos. Determinados Materiales de Terceros podrían ser
     inexactos, engañosos o conducentes a error, entre otras cosas. Nada de lo
     previsto en este Contrato podrá interpretarse como una manifestación o
     garantía de Spring en relación con los Materiales de Terceros. No estamos
     obligados a controlar los Materiales de Terceros. Podemos



bloquear o desactivar el acceso efectuado a través de los Servicios a cualquier
Material de Terceros (total o parcialmente) en cualquier momento. Asimismo, la
disponibilidad de los Materiales de Terceros a través de los Servicios no supone
nuestra aprobación del, ni nuestra afiliación con el proveedor de dichos
Materiales de Terceros y ese acceso tampoco crea ninguna relación entre usted y
el proveedor de que se trate. EL USO QUE USTED HAGA DE LOS MATERIALES DE
TERCEROS ES A SU PROPIO RIESGO Y QUEDA SUJETO A CUALQUIER CONDICIÓN O POLÍTICA
ADICIONAL APLICABLE A ESOS MATERIALES DE TERCERO (COMO LAS CONDICIONES GENERALES
DEL SERVICIO O LAS POLÍTICAS DE PRIVACIDAD DE LOS PROVEEDORES DE LOS MATERIALES
DE TERCERO).

 11. EXONERACIÓN DE RESPONSABILIDAD. En determinadas jurisdicciones no resulta
     posible establecer una exoneración de responsabilidad en relación con
     determinadas garantías, de manera que las exoneraciones previstas a
     continuación podrían no serle aplicables. EN LA MÁXIMA MEDIDA PERMITIDA POR
     LA LEY APLICABLE, LOS SERVICIOS, PRODUCTOS Y LOS MATERIALES DE TERCEROS SE
     LE PROPORCIONAN COMO CUERPO CIERTO, EN EL ESTADO EN EL QUE SE ENCUENTRAN
     SIN OTORGAR, EN RELACIÓN CON LOS MISMOS, GARANTÍAS DE NINGÚN TIPO,
     EXPLÍCITAS, IMPLÍCITAS O LEGALES. SPRING NO OTORGA NINGUNA GARANTÍA NI
     ASUME NINGUNA RESPONSABILIDAD EN RELACIÓN CON LOS SERVICIOS, LOS PRODUCTOS
     Y LOS MATERIALES DE TERCEROS EN LA MÁXIMA MEDIDA PERMITIDA POR LA LEY
     APLICABLE, INCLUYENDO GARANTÍAS DE COMERCIABILIDAD, IDONEIDAD PARA UN
     PROPÓSITO CONCRETO, AUSENCIA DE INFRACCIONES Y TÍTULO. LAS EXONERACIONES DE
     RESPONSABILIDAD (INCLUYENDO LAS PREVISTAS EN ESTE APARTADO Y LAS
     ESTABLECIDAS EN CUALQUIER OTRO APARTADO DE ESTE CONTRATO) SE ESTABLECEN EN
     BENEFICIO DE SPRING Y DE SUS EMPRESAS AFILIADAS ASÍ COMO DE SUS RESPECTIVOS
     ACCIONISTAS, ADMINISTRADORES, DIRECTIVOS, EMPLEADOS, EMPRESAS AFILIADAS,
     AGENTES, MANDATARIOS, REPRESENTANTES, LICENCIANTES, PROVEEDORES Y
     PROVEEDORES DE SERVICIOS (CONJUNTAMENTE, LAS “EMPRESAS AFILIADAS”).

Aunque intentamos preservar la oportunidad, integridad y seguridad de los
Servicios, no garantizamos que los Servicios estén o vayan a estar actualizados,
ni que sean o vayan a ser completos, correctos o seguros ni que el acceso a los
Servicios vaya a estar libre de interrupciones. Los Servicios pueden incluir
inexactitudes, errores y materiales que incumplan o contradigan lo previsto en
este Contrato. Asimismo, es posible que algún tercero pudiera efectuar
modificaciones no autorizadas a los Servicios. Si usted tuviera conocimiento de
cualquier modificación no autorizada póngase  en   contacto   con   nosotros  
en   la   siguiente   dirección   careteam@springhealth.com facilitándonos una
descripción de la modificación y el lugar en el que se encuentra dentro de los
Servicios.

 12. Limitación de EN LA MEDIDA EN QUE ASÍ LO PERMITA LA LEY APLICABLE, SPRING
     NO SERÁ RESPONSABLE POR DAÑOS INDIRECTOS, INCIDENTALES, CONSECUENCIALES,
     ESPECIALES, EJEMPLARIZANTES O PUNITIVOS DE NINGÚN TIPO, YA SE TRATE DE
     DAÑOS CONTRACTUALES, EXTRACONTRACTUALES (INCLUYENDO NEGLIGENCIA),
     RESPONSABILIDAD OBJETIVA O DAÑOS DERIVADOS DE CUALQUIER OTRA FUENTE DE
     RESPONSABILIDAD, INCLUYENDO DAÑOS CALIFICADOS COMO LUCRO CESANTE,
     UTILIZACIÓN O DATOS, PÉRDIDA DE OTROS BIENES INTANGIBLES, AUSENCIA DE
     SEGURIDAD EN LOS ENVÍOS (INCLUYENDO LA INTERCEPTACIÓN NO AUTORIZADA DE
     CUALQUIER ENVÍO POR UN TERCERO) INCLUSO EN EL CASO DE QUE LA POSIBILIDAD DE
     QUE DICHOS DAÑOS PUDIERAN MATERIALIZARSE SE HUBIERA PUESTO DE MANIFIESTO
     CON ANTERIORIDAD A SU ACAECIMIENTO. SIN PERJUICIO DE LO ANTERIOR, SPRING NO
     SERÁ RESPONSABLE DE NINGÚN TIPO DE DAÑO QUE SE DERIVE DEL USO O
     IMPOSIBILIDAD DE USAR LOS SERVICIOS (INCLUYENDO, A EFECTOS ACLARATORIOS,
     LOS CUESTIONARIOS Y LOS RESULTADOS DE LOS MISMOS) NI DE LOS PRODUCTO O DE
     LOS MATERIALES DE TERCEROS. SU ÚNICO REMEDIO EN EL CASO DE QUE NO ESTUVIERA
     SATISFECHO CON LOS SERVICIOS, LOS PRODUCTOS O CUALQUIER MATERIAL DE
     TERCEROS ES DEJAR DE UTILIZAR LOS SERVICIOS. EN LA MEDIDA EN QUE ASÍ LO
     PERMITA LA LEY APLICABLE, LA RESPONSABILIDAD TOTAL MÁXIMA DE SPRING POR



DAÑOS Y PERJUICIOS O POR CUALQUIER OTRO MOTIVO, TANTO CONTRACTUAL COMO
EXTRACONTRACTUAL (INCLUYENDO NEGLIGENCIA) O DERIVADA DE CUALQUIER OTRA FUENTE DE
RESPONSABILIDAD, SERÁ LA MAYOR DE LAS SIGUIENTES CANTIDADES (A) EL IMPORTE TOTAL
QUE, EN SU CASO, QUE USTED HUBIERA PAGADO A SPRING POR LOS SERVICIOS Y (B) CIEN
DÓLARES AMERICANOS ($100 USD). LAS LIMITACIONES DE RESPONSABILIDAD AQUÍ
CONTENIDAS (INCLUYENDO LAS QUE SE DETALLAN EN ESTE APARTADO Y EN CUALQUIER OTRO
LUGAR DE ESTE CONTRATO) SE ESTABLECEN EN BENEFICIO DE SPRING Y DE SUS EMPRESAS
AFILIADAS.

Es posible que la ley aplicable no permita establecer limitaciones de
responsabilidad en relación con determinadas garantías implícitas ni exclusiones
o limitaciones de responsabilidad en relación con determinados daños; si lo
anterior le resultara aplicable, algunas o todas las exoneraciones, exclusiones
o limitaciones podrían no serle aplicables tampoco siendo usted titular de
determinados derechos legales con carácter adicional a lo aquí previsto.

 13. Indemnización. Salvo que así lo prohíba la ley aplicable, usted se
     compromete a defender, indemnizar y mantener tanto a Spring como a sus
     Empresas Afiliadas indemnes frente a cualquier reclamación, daño, coste o
     gasto (incluyendo los honorarios de abogado) que se deriven de o que estén
     relacionados con (a) su uso de, o cualquier actividad relacionada con, los
     Servicios (incluyendo, a efectos aclaratorios, los Cuestionarios y los
     resultados de los mismos); y (b) cualquier incumplimiento o presunto
     incumplimiento de este Contrato por su
 14. Terminación. Este Contrato estará en vigor hasta su terminación. Spring
     puede cancelar o suspender su uso de los Servicios en cualquier momento sin
     necesidad de previo aviso, incluyendo en aquellos casos en los que Spring
     considere que usted ha incumplido o ha actuado de forma contraria a la
     letra o al espíritu de este Contrato. Tras la terminación o suspensión del
     Contrato, cesará, con carácter inmediato, su derecho a utilizar los
     Servicios y Spring podrá, sin incurrir en ninguna responsabilidad frente a
     usted ni frente a ningún tercero, desactivar o borrar, de forma inmediata,
     su nombre de usuario, contraseña y cuenta, así como todos los materiales
     asociados a la misma sin ninguna obligación de facilitarle ningún otro
     acceso a dichos Los apartados 1, 2, 4 a 9 y 11 a 19 continuarán en vigor
     tras la extinción o terminación de este Contrato.
 15. Ley aplicable; Jurisdicción. Con independencia de su lugar de residencia,
     este Contrato está sujeto a y se interpretará de conformidad con las leyes
     del Estado de Nueva York, Estados Unidos, sin que resulten aplicables las
     normas sobre resolución de conflicto de leyes. Usted acepta someterse a la
     jurisdicción exclusiva de los tribunales federales y estatales de Nueva
     York, Nueva York, Estados Unidos y renuncia a oponer cualquier excepción de
     falta de jurisdicción o competencia objetiva o territorial en relación con
     dichos
 16. Información o Si tuviera cualquier pregunta o queja en relación con los
     Servicios, envíe un correo electrónico a careteam@springhealth.com. Tenga
     en cuenta que las comunicaciones a través de correo electrónico no son
     necesariamente seguras; en consecuencia, no incluya los datos de ninguna
     tarjeta de crédito o cualquier otro tipo de datos sensibles en la
     correspondencia que mantenga con nosotros a través de correo electrónico.
 17. Este Contrato no da lugar a, ni deberá interpretarse como, un contrato de
     asociación, empresa conjunta, relación laboral, agencia, franquicia entre
     usted y Spring. En el caso de que cualquier disposición de este Contrato se
     considerara ilegal, nula o ineficaz por cualquier razón, dicha disposición
     se tendrá por no puesta y no afectará a la validez y eficacia de las
     restantes disposiciones del Contrato. No puede ceder, transmitir ni
     sublicenciar ninguno de sus derechos u obligaciones bajo el Contrato sin
     contar con nuestro consentimiento expreso, previo y por escrito. Estamos
     facultados para ceder, transmitir o sublicenciar todos o parte de nuestros
     derechos y obligaciones bajo este Contrato sin limitación. La renuncia a
     exigir el cumplimiento de este Contrato en relación con cualquier
     incumplimiento puntual del mismo no se entenderá como una renuncia a exigir
     dicho cumplimiento en relación con cualquier incumplimiento anterior o
     posterior. Este Contrato no se verá modificado como resultado del
     desarrollo de la relación entre las partes ni como consecuencia de ninguna
     práctica comercial. Los encabezamiento, títulos o subtítulos de los
     apartados de este Contrato se incluyen únicamente a efectos informativos y
     no definen ni explican



el contenido de ningún apartado o disposición. Todos los términos definidos en
singular tendrán el mismo significado que se les atribuye, al ser utilizados en
plural, siempre que resulte adecuado y salvo que se establezca cualquier otra
cosa en este Contrato. El uso del término “incluyendo” o cualquier variación del
mismo en este Contrato se interpretará como si dicho término fuera seguido de la
expresión “sin limitación”. Este Contrato, incluyendo los términos o condiciones
incorporados al mismo, constituye el acuerdo completo entre usted y Spring en
relación con el objeto del mismo, y sustituye cualquier acuerdo o entendimiento
previo o coetáneo, verbal o escrito, entre usted y Spring en relación con dicho
objeto. Las notificaciones que debamos efectuar bajo este Contrato (incluyendo
las notificaciones relativas a la modificación del Contrato) podrán realizarse
mediante su publicación en los Servicios o a través de correo electrónico
(incluyendo, en ambos casos, a través del envío de un enlace) o mediante correo
ordinario o en la forma establecida en la ley aplicable. La versión impresa de
este Contrato y de cualquier notificación enviada de forma electrónica
resultarán admisibles como prueba en cualquier procedimiento judicial o
administrativo que verse sobre este Contrato o que se plantee en relación con el
mismo, sin limitación, de la misma forma y con sujeción a las mismas condiciones
que las aplicables a cualquier otro documento o registro comercial original cuya
versión impresa se haya conservado. Spring no será responsable del
incumplimiento de ninguna obligación debido a cualquier causa o circunstancia
ajena a su control.

 18. Condiciones Específicas para Apple. Además de aceptar las disposiciones
     anteriores, y no obstante cualquier disposición en contrario aquí prevista,
     las siguientes disposiciones resultarán de aplicación en el caso de que
     usted utilice cualquier versión de cualquier Aplicación compatible con el
     sistema operativo iOS de Apple Inc. (“Apple”). Apple no es parte de este
     Contrato ni tampoco es propietaria ni se responsabiliza de las
     Aplicaciones. Apple no otorga ninguna garantía en relación con las
     Aplicaciones excepto, cuando así resulte aplicable, la de reembolso del
     precio de compra de la misma. Apple no es responsable del mantenimiento ni
     de ningún otro servicio de atención al cliente de las Aplicaciones y no
     asume ninguna responsabilidad por las reclamaciones, pérdidas,
     responsabilidades, daños, costes o gastos incurridos en relación con las
     Aplicaciones, incluyendo reclamaciones por producto defectuoso de terceros,
     reclamaciones fundamentadas en que las Aplicaciones no se ajustan a los
     requisitos legales o reglamentarios aplicables, reclamaciones efectuadas
     sobre la base de los derechos de los consumidores o cualquier normativa de
     carácter análogo y reclamaciones en relación con la infracción de derechos
     de propiedad intelectual. Cualquier pregunta o reclamación en relación con
     el uso de las Aplicaciones, incluyendo las que se refieran a derechos de
     propiedad intelectual, deberán dirigirse a Spring de conformidad con lo
     previsto en el apartado “Información o Reclamaciones” La licencia que se le
     otorga en virtud de este Contrato queda limitada a una licencia
     intransferible para utilizar las Aplicaciones en un producto de la marca
     Apple, de su propiedad o bajo su control o utilizado de cualquier otra
     forma prevista en las Reglas de Uso establecidas en las Condiciones
     Generales de Servicio aplicables en cada momento en la Tienda de
     Aplicaciones (App Store) de Apple, que utilice el sistema operativo iOS de
     Apple. Asimismo, usted queda obligado a cumplir con las condiciones
     previstas en cualquier contrato con terceros aplicable al uso de las
     Aplicaciones, tales como el contrato de servicio de datos inalámbricos.
     Apple y las filiales de Apple se consideran como beneficiarios de las
     estipulaciones a favor de tercero contenidas en este Contrato y, al aceptar
     las condiciones previstas en este Contrato, estaremos facultados (y se
     entenderá que aceptamos el derecho) a instar el cumplimiento de este
     Contrato frente a usted como beneficiarios de las estipulaciones contenidas
     en el mismo; no obstante lo anterior, el derecho de Spring a formalizar,
     rescindir o terminar cualquier modificación, renuncia o acuerdo
     transaccional al amparo de este Contrato no quedará sujeto a la obtención
     del consentimiento de ningún tercero.
 19. Tanto usted como Spring han exigido expresamente que este Contrato y todos
     los documentos relacionados con el mismo se redacten en idioma inglés/
     español.


‍


TERMS OF SERVICE



Created: February 22, 2022, Last Updated: February 22, 2022

Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.

This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring- branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), if applicable. Your use of the Services is governed by this Agreement
regardless of how you access the Services, including through the Internet,
through Wireless Access Protocol (commonly referred to as “WAP”), through a
mobile network or otherwise.

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.

BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.

 1. Spring Does Not Provide Medical Advice. The Services, including, without
    limitation, the Questionnaires and the results of the Questionnaires, are
    provided by Spring and its licensors for informational purposes The
    Services, and any data, information or results provided on, through or by
    the Services, are (a) not intended to be medical advice or instructional for
    medical diagnosis or treatment, (b) not intended to be complete or to
    replace personal consultation with a qualified health care professional, and
    (c) not a substitute for the advice of your physician or other qualified
    health provider(s). They are provided for informational purposes only and
    should not be relied upon. You should always seek the advice of your
    physician or other qualified health provider regarding any data, information
    or results provided by the Services or any questions you may have regarding
    a health or medical condition, and you must never disregard, avoid or delay
    obtaining professional medical advice from your physician or other qualified
    health provider(s) because of any data, information or results provided on,
    through or by the Services. You acknowledge that while some Content (as
    defined below) may be provided by individuals in the health care field, the
    provision of such Content does not create a medical professional/patient
    relationship, and does not constitute a medical opinion, medical advice, or
    diagnosis or treatment, but is provided for informational purposes only and
    should not be relied upon. “Content” means text, data, graphics, images,
    photographs, video, audio, information, suggestions, guidance, content and
    other materials provided, made available or otherwise found on the Website.
    The Content is not intended to substitute for or replace any other
    diagnostic or therapeutic services. Reliance on any Content is solely at
    your own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS
    CREATED BY USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH
    CONTENT IS PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY
    OTHER COMMUNICATIONS.



 2. The Services may refer to certain goods or services (collectively,
    “Products”), including making available listings, descriptions, and images
    of, and references and links to, Products, whether such Products are made
    available by Spring or by third parties. Such references do not imply our
    endorsement of any Product or affiliation with the provider of such Product.
    We make no representations as to the completeness, accuracy, quality,
    fitness for purpose, timeliness or otherwise of such references (including
    any features or specifications), and any such information is subject to
    change at any time without notice. It is your responsibility to ascertain
    and obey all applicable local, provincial, federal and foreign laws
    (including minimum age requirements) regarding the possession, use and sale
    of any Product. The Products may be changed periodically without prior
    notice.
 3. We may change this Agreement by notifying you of such changes by any
    reasonable means, including by posting a revised Agreement through the
    Services, or as otherwise required by applicable law. Any such changes will
    not apply to any dispute between you and us arising prior to the date on
    which we posted the revised Agreement incorporating such changes, or
    otherwise notified you of such changes.

Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); charge, modify or waive any fees required
to use the Services; or offer opportunities to some or all Services users. We
will, where possible, provide you with prior notice of substantial changes to
this Agreement, but may not always be able to do so. You should check the
current version of this Agreement each time you use the Services.

 4. Information Submitted Through the Services. We will collect, store, transfer
    and otherwise use your information in accordance with Spring’s Privacy
    Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
    your personal data as described in the Privacy Policy, which may be amended
    from time to time. A copy of the Privacy Policy is located at
    https://care.springhealth.com/privacy.
 5. Jurisdictional The Services is controlled, hosted and operated from the
    United States. The Services may not be appropriate or available for use in
    some non-U.S. jurisdictions. Any use of the Services is at your own risk,
    and you must comply with all applicable laws, rules and regulations in doing
    so. We may limit the Services’ availability at any time, in whole or in
    part, to any person, geographic area or jurisdiction that we choose. Some
    jurisdictions allow specific rights to residents or citizens of such
    jurisdictions. Please see the Privacy Policy to see how to exercise such
    rights.
 6. Rules of In connection with the Services, you will not (and will not
    encourage third parties to): use the Services for any purpose (including any
    purpose that is fraudulent or otherwise tortious or unlawful) other than the
    Services’ intended purpose; harvest or collect information about users of
    the Services; interfere with or disrupt the operation of the Services or the
    servers or networks used to make the Services available, including by
    hacking or defacing any portion of the Services, or violate any requirement,
    procedure or policy of such servers or networks; restrict or inhibit any
    other person from using the Services; copy, record, reproduce, modify,
    adapt, translate, create derivative works of, sell, rent, lease, loan,
    timeshare, distribute or otherwise exploit any portion of (or any use of)
    the Services except as expressly authorized herein, without Spring’s express
    prior written consent (this includes an express prohibition with respect to
    the taping, recording and/or photographing in any format (e.g., video,
    audio, etc.) by you and/or any third party of any counseling sessions
    rendered through the use of the Service); reverse engineer, decompile or
    disassemble any portion of the Services, except where such restriction is
    expressly prohibited by applicable law; remove any copyright, trademark or
    other proprietary rights notice from the Services; frame or mirror any
    portion of the Services, or otherwise incorporate any portion of the
    Services into any product or service, without Spring’s express prior written
    consent. Systematically download and store Services content; use any robot,
    spider, search/retrieval application or other manual or automatic device to
    retrieve, index, “scrape,” “data mine” or otherwise gather Services content,
    or reproduce or circumvent the navigational structure or presentation of the
    Services, without Spring’s express prior written consent; post, transmit or
    otherwise make available through or in connection with the Services any
    materials



that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.

 7. Registration; Usernames and Passwords. You may need to register to use all
    or part of the Services. We may reject, or require that you change, any
    username, password or other information that you provide to us in
    registering. Your user name and password are for your personal use only and
    should be kept confidential; you, and not Spring, are responsible for any
    use or misuse of your user name or password, and you must promptly notify us
    of any confidentiality breach or unauthorized use of your user name or
    password, or your Services account.
 8. If you provide to us any ideas, proposals, suggestions, recommendations or
    other materials (“Feedback”), whether related to the Services or otherwise,
    Spring and our affiliates will be free to use and disclose the Feedback in
    our sole discretion without any obligations or restrictions of any kind,
    including creating and distributing any product or service that incorporates
    the Feedback without paying you any royalties. You hereby assign to us, free
    of charge, on an exclusive basis, for the entire world and for the full term
    of legal protection provided by the applicable law as and when they are
    created, all intellectual property rights, including in particular but
    without limitation copyrights, author’s rights, trademarks, patents, utility
    models, registered and unregistered designs, models, design patents, rights
    of database creators, software, source code, object code and related
    documentation, mask works, know-how, trade and manufacturing secrets and
    confidential data, and all other intellectual property rights or related
    rights (hereafter the “Intellectual Property Rights”), attached or likely to
    be attached to the Feedback. In particular, you hereby assign free of
    charge, on an exclusive basis, for the entire world and for the full term of
    legal protection provided by the applicable law, all author’s economic
    rights in respect of the Feedback, as and when such Feedback is created,
    such that you retain no economic right whatsoever in respect of the
    Feedback. This assignment of economic rights is granted for all purposes
    whatsoever, including, without limitation, corporate, commercial, marketing,
    advertising, promotional, management, organizational, publishing.

Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment with respect to
the Feedback and the Intellectual Property Rights provided hereunder.

You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.

 9. Spring’s Intellectual Property We and our licensors own the Website,
    Questionnaires and other Services. Without limiting Section 6 and except as
    otherwise expressly permitted by this Agreement, no part of the Website or
    Questionnaires may be reproduced, transmitted, transcribed, stored in a
    retrieval system, or translated into any language in any form by any means
    without the prior written permission of Spring. Subject to your compliance
    with this Agreement, and solely for so long as you are permitted by Spring
    to use the Services, you may view one (1) copy of any portion of the Website
    or Questionnaires to which we provide you access hereunder, on any single
    device, solely for your personal, non-commercial use and you may reproduce
    and disclose to third parties, such as your physician or other health
    provider, insurance provider or pharmacy, the results of your use of the
    Services (for example, the PDF file provided by Spring to you with the
    results of your taking a Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.

 10. Third-Party Materials; Links. Certain Services functionality may make
     available access to data, information, and materials made available by
     third parties (“Third Party Materials”), or allow for the routing or
     transmission of such Third Party Materials, including via By using such
     functionality, you are directing us to access, route and transmit to you
     the applicable Third-Party Materials. We neither control nor endorse, nor
     are we responsible for, any Third Party Materials, including the accuracy,
     integrity, quality, legality, usefulness or safety of Third Party
     Materials, or any intellectual property rights therein. Certain Third-Party
     Materials may, among other things, be inaccurate, misleading or deceptive.
     Nothing in this Agreement will be deemed to be a representation or warranty
     by Spring with respect to any Third-Party Materials. We have no obligation
     to monitor Third Party Materials, and we may block or disable access to any
     Third-Party Materials (in whole or part) through the Services at any time.
     In addition, the availability of any Third-Party Materials through the
     Services does not imply our endorsement of, or our affiliation with, any
     provider of such Third-Party Materials, nor does such availability create
     any legal relationship between you and any such provider. YOUR USE OF THIRD
     PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS,
     CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY MATERIALS (SUCH AS
     TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY
     MATERIALS).
 11. DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
     disclaimer of certain warranties, so the disclaimers below may not apply to
     TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS”
     WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY.
     SPRING DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER
     APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
     PARTICULAR PURPOSE, NON- INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY
     KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE
     ON BEHALF OF BOTH SPRING AND ITS AFFILIATES AND THEIR RESPECTIVE
     SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS,
     MANDATARIES, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS
     (COLLECTIVELY, THE “AFFILIATED ENTITIES”).

While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.

 12. Limitation of TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPRING WILL NOT BE
     LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR
     PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
     NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS
     OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF
     SUBMISSIONS (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY
     SUBMISSIONS), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES
     OR LOSSES. WITHOUT LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR
     DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE
     SERVICES (INCLUDING, TO BE CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF)
     OR FROM ANY PRODUCTS OR THIRD-PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE



REMEDY FOR DISSATISFACTION WITH THE SERVICES OR ANY PRODUCTS OR THIRD- PARTY
MATERIALS IS TO STOP USING THE SERVICES. TO THE EXTENT PERMITTED BY APPLICABLE
LAW, THE MAXIMUM AGGREGATE LIABILITY OF SPRING FOR ALL DAMAGES, LOSSES AND
CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE,
WILL BE THE GREATER OF (A) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO SPRING TO
USE THE SERVICES AND (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100). ALL
LIMITATIONS OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN
THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND THE AFFILIATED ENTITIES.

Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.

 13. Except to the extent prohibited under applicable law, you agree to defend,
     indemnify and hold harmless Spring and the Affiliated Entities from and
     against all claims, losses, costs and expenses (including attorneys’ fees)
     arising out of or related to (a) your use of, or activities in connection
     with, the Services (including, to be clear, the Questionnaires and results
     thereof); and (b) any violation or alleged violation of this Agreement by
     you.
 14. This Agreement is effective until terminated. Spring may terminate or
     suspend your use of the Services at any time and without prior notice,
     including if Spring believes that you have violated or acted inconsistently
     with the letter or spirit of this Agreement. Upon any such termination or
     suspension, your right to use the Services will immediately cease, and
     Spring may, without liability to you or any third party, immediately
     deactivate or delete your user name, password and account, and all
     associated materials, without any obligation to provide any further access
     to such materials. Sections 1, 2, 4 through 9, and 11 through 19 will
     survive any expiration or termination of this Agreement.
 15. Governing Law; This Agreement is governed by and will be construed in
     accordance with the laws of the State of New York, U.S.A., without regard
     to its principles of conflicts of law, and regardless of your location. You
     agree to exclusive jurisdiction of the federal and state courts located in
     New York, New York, U.S.A., and waive any jurisdictional, venue or
     inconvenient forum objections to such courts.
 16. Information or Complaints. If you have a question or complaint regarding
     the Services, please send an e-mail to careteam@springhealth.com. Please
     note that e-mail communications will not necessarily be secure;
     accordingly, you should not include credit card information or other
     sensitive information in your e-mail correspondence with
 17. This Agreement does not, and will not be construed to, create any
     partnership, joint venture, employer-employee, agency or
     franchisor-franchisee relationship between you and Spring. If any provision
     of this Agreement is found to be unlawful, void or for any reason
     unenforceable, that provision will be deemed severable from this Agreement
     and will not affect the validity and enforceability of any remaining
     provision. You may not assign, transfer or sublicense any or all of your
     rights or obligations under this Agreement without our express prior
     written consent. We may assign, transfer or sublicense any or all of our
     rights or obligations under this Agreement without restriction. No waiver
     by either party of any breach or default hereunder will be deemed to be a
     waiver of any preceding or subsequent breach or default. Neither a course
     of dealing nor conduct between you and us nor any trade practices shall be
     deemed to modify this Agreement. Any heading, caption or section title
     contained herein is for convenience only, and in no way defines or explains
     any section or provision. All terms defined in the singular will have the
     same meanings when used in the plural, where appropriate and unless
     otherwise specified. Any use of the term “including” or variations thereof
     in this Agreement will be construed as if followed by the phrase “without
     limitation.” This Agreement, including any terms and conditions
     incorporated herein, is the entire agreement between you and Spring
     relating to the subject matter hereof, and supersedes any and all prior or
     contemporaneous written or oral agreements or understandings between you
     and Spring relating to



such subject matter. Notices to you (including notices of changes to this
Agreement) may be made via posting to the Services or by e-mail (including in
each case via links), or by regular mail, or as may be required by applicable
law. Without limitation, a printed version of this Agreement and of any notice
given in electronic form will be admissible in judicial or administrative
proceedings based upon or relating to this Agreement to the same extent and
subject to the same conditions as other business documents and records
originally generated and maintained in printed form. Spring will not be
responsible for any failure to fulfill any obligation due to any cause beyond
its control.

 18. Apple-Specific Terms. In addition to your agreement with the foregoing
     terms and conditions, and notwithstanding anything to the contrary herein,
     the following provisions apply with respect to your use of any version of
     any App compatible with the iOS operating system of Apple Inc. (“Apple”).
     Apple is not a party to this Agreement and does not own and is not
     responsible for the Apps. Apple is not providing any warranty for the Apps
     except, if applicable, to refund the purchase price for it. Apple is not
     responsible for maintenance or other support services for the Apps and will
     not be responsible for any other claims, losses, liabilities, damages,
     costs or expenses with respect to the Apps, including any third-party
     product liability claims, claims that the Apps fail to conform to any
     applicable legal or regulatory requirement, claims arising under consumer
     protection or similar legislation, and claims with respect to intellectual
     property infringement. Any inquiries or complaints relating to the use of
     the Apps, including those pertaining to intellectual property rights, must
     be directed to Spring in accordance with the “Information or Complaints”
     section The license you have been granted herein is limited to a
     non-transferable license to use the Apps on an Apple- branded product that
     runs Apple’s iOS operating system and is owned or controlled by you, or as
     otherwise permitted by the Usage Rules set forth in Apple’s then-current
     App Store Terms of Service. In addition, you must comply with the terms of
     any third-party agreement applicable to you when using the Apps, such as
     your wireless data service agreement. Apple and Apple’s subsidiaries are
     third-party beneficiaries of this Agreement and, upon your acceptance of
     the terms and conditions of this Agreement, will have the right (and will
     be deemed to have accepted the right) to enforce this Agreement against you
     as a third-party beneficiary thereof; notwithstanding the foregoing,
     Spring’s right to enter into, rescind or terminate any variation, waiver or
     settlement under this Agreement is not subject to the consent of any third
     party.
 19. You and Spring have each expressly requested and required this Agreement
     and all documents that relate hereto be drawn up in the English language.


CONDICIONES GENERALES



Creado: 22 de febrero de 2022. Última actualización: 22 de febrero de 2022



Lea estas Condiciones Generales (“Contrato”) detenidamente. Al hacer clic en el
mecanismo previsto para aceptar el Contrato y/o continuar y acceder o utilizar
los Servicios (tal y como estos se definen a continuación) usted otorga su
consentimiento a este Contrato. Si usted no está de acuerdo con lo previsto en
el Contrato, no haga clic en el mecanismo de aceptación del contrato y no
instale, acceda ni utilice ninguno de los Servicios.

Este Contrato se formaliza entre usted y Spring Care, Inc. (“Spring” o
“nosotros”) en relación con la utilización por su parte (incluyendo el acceso a)
(1) del sitio web de Spring actualmente accesible a través de
https://benefits.springhealth.com (y de los contenidos, materiales y servicios
disponibles en el mismo, y de cualquier sitio web que pudiera sustituirlo en el
futuro, el “Sitio Web”), (2) las aplicaciones de software que podamos poner a su
disposición para su utilización en o a través de cualquier ordenador o
dispositivo móvil (“Aplicaciones”) y (3) los test y cuestionarios (y los
resultados de los mismos) que ponemos a su disposición en o a través del Sitio
Web o de las Aplicaciones (“Cuestionarios”) (todos los anteriores,
conjuntamente, “Servicios”). Este Contrato incorpora, por referencia, las
condiciones adicionales publicadas por Spring a través de los Servicios o que
Spring pudiera facilitarle de cualquier otra forma así como cualquier servicio
proporcionado por cualquier Asociación Médica Profesional gestionada bajo la
marca Spring (por ejemplo, Spring Medical Care, P.C.) en su caso. La utilización
de los Servicios se regirá por lo previsto en este Contrato con independencia de
la forma en la que usted acceda a los Servicios, ya sea a través de Internet, de
un Protocolo de Acceso Inalámbrico (normalmente denominado como “WAP”), de una
red móvil o de cualquier otra forma.

LEA ESTE CONTRATO DETENIDAMENTE PARA ASEGURARSE DE QUE ENTIENDE TODAS Y CADA UNA
DE LAS CLÁUSULAS DEL MISMO. ESTE CONTRATO CONTIENE INFORMACIÓN IMPORTANTE ACERCA
DE SUS DERECHOS, RECURSOS Y OBLIGACIONES INCLUYENDO DETERMINADAS LIMITACIONES Y
EXCLUSIONES DE RESPONSABILIDAD QUE AFECTAN A LA POSIBLE INDEMNIZACIÓN POR DAÑOS
QUE USTED ESTARÍA FACULTADO PARA RECLAMAR DE SPRING ASÍ COMO UNA OBLIGACIÓN DE
INDEMNIZARNOS EN DETERMINADOS CASOS.

AL UTILIZAR LOS SERVICIOS, USTED CONFIRMA QUE ES MAYOR DE EDAD PARA PODER
FORMALIZAR ESTE CONTRATO.

 1. Spring no ofrece asesoramiento médico. Los Servicios, incluyendo, sin
    limitación, los Cuestionarios y los resultados de estos, se proporcionan por
    Spring y sus licenciantes únicamente con fines informativos. Los Servicios y
    cualquier dato, información o resultados facilitados en, a través o por los
    Servicios (a) no constituyen un asesoramiento médico ni instrucciones para
    el diagnóstico o el tratamiento médico, (b) no pretenden ser completos ni
    sustituir la consulta en persona con un profesional médico calificadoy (c)
    no sustituyen el asesoramiento de su médico o cualquier otro profesional
    médicocalificado. Los servicios se proporcionan únicamente con una finalidad
    informativa y, por lo tanto, no debe confiarse exclusivamente en el
    contenido de los Deberá consultar con su médico o con cualquier otro
    profesional médico calificado las dudas que le surjan en relación con los
    datos, información o resultados proporcionados por los Servicios
    planteándoles las preguntas que tenga sobre cualquier problema médico o de
    salud. No ignore, evite o retrase la obtención de asesoramiento médico
    profesional de su médico o de cualquier otro profesional médico calificado
    como consecuencia de los datos, información o resultados facilitado en, a
    través de, o por los Servicios. Usted es consciente de que, si bien cierto
    Contenido (tal y como este se define a continuación) puede haber sido
    facilitado por personas que desarrollan su actividad en el ámbito de la
    salud, el hecho de que se le proporcione dicho Contenido no crea una
    relación médico/ paciente y no constituye una opinión médica, asesoramiento
    médico, diagnóstico o tratamiento sino que se facilita únicamente a efectos
    informativos por lo que no deberá confiar en lo



previsto en el mismo. “Contenido” significa texto, datos, gráficos, imágenes,
fotografías, video, audio, datos, sugerencias, instrucciones, contenido y
cualquier otro material facilitado, disponible o que usted pueda encontrar en el
Sitio Web. El Contenido no sustituye ni reemplaza ningún otro servicio de
diagnóstico o terapéutico. Si usted decide confiar en cualquier Contenido lo
hará bajo su única responsabilidad. EL USO DEL SITIO WEB O DE CUALQUIER
CONTENIDO DEL MISMO NO DA LUGAR A NINGUNA RELACIÓN PROFESIONAL MÉDICO/ PACIENTE,
CON INDEPENDENCIA DE QUE DICHO CONTENIDO SE FACILITE POR O AL UTILIZAR EL SITIO
WEB O A TRAVÉS DE CUALQUIER OTRO MEDIO DE COMUNICACIÓN.

 2. Los Servicios se refieren a ciertos productos o servicios (conjuntamente,
    “Productos”) incluyendo la puesta a disposición de listados, descripciones,
    imágenes de, referencias y enlaces a los Productos, tanto si dichos
    Productos se proporcionan directamente por Spring como si se trata de
    Productos de terceros. Dichas referencias no deben entenderse como refrendo
    de ningún Producto ni presuponen nuestra vinculación con el proveedor del
    mismo. No otorgamos ninguna garantía sobre la integridad, exactitud,
    calidad, idoneidad para un propósito concreto, oportunidad ni ninguna otra
    en relación con las referencias efectuadas a los Productos (incluyendo las
    relativas a cualquier característica o especificación) y dicha información
    podrá modificarse en cualquier momento sin necesidad de previo aviso. Usted
    deberá comprobar y será responsable del cumplimiento de toda la normativa
    local, provincial, federal y extranjera aplicable (incluyendo los requisitos
    relativos a la edad mínima de acceso) en relación con la posesión,
    utilización y venta de cualquier Producto. Los Productos podrán modificarse
    periódicamente sin previo aviso.
 3. Podemos modificar este Contrato notificándole los cambios a través de
    cualquier medio razonable, incluyendo la publicación de una versión
    actualizada del Contrato a través de los Servicios o cualquier otro
    mecanismo exigible legalmente. Dichas modificaciones no serán aplicables a
    ninguna controversia que pudiera haberse planteado entre nosotros con
    anterioridad a la fecha de publicación de cualquier versión actualizada del
    Contrato a la que se incorporen dichos cambios o a la fecha en la que le
    hubiéramos notificado dichos cambios.

Si usted continuara utilizando los Servicios tras cualquier modificación de este
Contrato se entenderá que acepta las modificaciones efectuadas. La referencia a
la “ÚLTIMA ACTUALIZACIÓN” incluida más arriba indica la fecha de la última
modificación de este Contrato. Estamos facultados para modificar o dejar de
prestar cualquier Servicio o parte del mismo (incluyendo el acceso a los
Servicios a través de enlaces de terceros) en cualquier momento sin incurrir en
ninguna responsabilidad; también estamos facultados para cobrar, modificar o
renunciar al cobro de cualquier cantidad exigible como contraprestación por la
utilización de los Servicios y para ofrecer cualquier tipo de ventaja comercial
a todos o algunos de los usuarios de los Servicios. En la medida de lo posible
le avisaremos con antelación de cualquier cambio sustancial que vaya a
efectuarse en este Contrato pero no siempre nos resultará posible. Debe usted
consultar la versión más reciente de este Contrato cada vez que vaya a utilizar
los Servicios.

 4. Datos remitidos a través de los Servicios. Recogeremos, almacenaremos,
    comunicaremos y trataremos sus datos personales según lo previsto en la
    Política de Privacidad de Spring (la “Política de Privacidad”) de
    conformidad con las bases legales que justifican el tratamiento de sus datos
    personales tal y como se describe en la Política de Esta podrá modificarse
    en cualquier momento. Puede consultar una copia de la Política de Privacidad
    en https://care.springhealth.com/privacy.
 5. Cuestiones Los Servicios están alojados y son dirigidos y gestionados desde
    los Estados Unidos. Los Servicios pueden no resultar apropiados o estar
    disponibles para su uso en determinadas jurisdicciones distintas de los
    Estados Unidos. El uso de los Servicios se realiza a su propio riesgo, de
    forma que será usted responsable de cumplir con las leyes, normas y
    reglamentos aplicables a la utilización de los mismos. Podemos limitar la
    disponibilidad de los Servicios en cualquier momento, total o parcialmente,
    en relación con cualquier persona, área geográfica o jurisdicción si así lo
    consideramos apropiado. Algunas jurisdicciones establecen determinados
    derechos a favor de los residentes o ciudadanos de dichas jurisdicciones.
    Consulte la Política de Privacidad para saber cómo puede ejercitar esos
    derechos.



 6. Código de En relación con los Servicios, usted se compromete a no realizar
    ninguna de las siguientes conductas (y a no alentar a ningún tercero para
    que lleve a cabo ninguna de las siguientes conductas): utilizar los
    Servicios para ningún otro fin (incluyendo finalidades fraudulentas, ilícita
    o ilegales) distinta de la finalidad prevista de los Servicios; recoger o
    recopilar datos acerca de los usuarios de los Servicios; interferir o
    interrumpir el funcionamiento de los Servicios o de los servidores o redes
    utilizados para proporcionar los Servicios, pirateando o desfigurando
    cualquier parte de los Servicios, incumpliendo cualquier requisito,
    procedimiento o política de dichos servidores o redes; limitar o impedir que
    cualquier otra persona utilice los Servicios; copiar, grabar, reproducir,
    modificar, adaptar, traducir, crear obras derivadas de los Servicios,
    vender, arrendar, alquilar, prestar, compartir, distribuir o explotar de
    ninguna otra manera ninguna parte de (o el uso de) los Servicios salvo que
    tal conducta se encuentre expresamente autorizada en este documento, sin
    contar con el consentimiento expreso, previo y por escrito de Spring (lo
    cual incluye una prohibición expresa, tanto sobre usted como sobre cualquier
    tercero, de grabar, registrar o fotografiar en cualquier formato (v.g.
    video, audio, etc.) cualquier sesión de asesoramiento proporcionada a través
    de los Servicios); realizar ningún proceso de ingeniería inversa,
    descompilar o desensamblar cualquier parte de los Servicios, excepto en los
    casos en los que la ley prohíba el establecimiento de esta limitación;
    eliminar cualquier aviso sobre derechos de autor, marcas o cualquier otro
    derecho de propiedad sobre los Servicios; transmitir o reflejar cualquier
    parte de los Servicios o incorporar cualquier parte de los Servicios a
    cualquier otro producto o servicio, de cualquier otra forma, sin contar con
    el consentimiento expreso, previo y por escrito de Spring. Descargar y
    almacenar contenido de los Servicios de forma sistemática; utilizar robots,
    arañas, aplicaciones de búsqueda y recuperación o cualquier otro dispositivo
    manual o automático para recuperar, indexar, “extraer” o “minar datos” u
    obtener el contenido de los Servicios o reproducir o soslayar la estructura
    de navegación o presentación de los Servicios, sin contar con el
    consentimiento expreso, previo y por escrito de Spring; publicar, transmitir
    o dar acceso a través de o en relación con los Servicios a cualquier
    material que sea o pueda considerarse: (a) amenazante, acosador, degradante,
    que incite al odio o intimidatorio o que no respecte los derechos y la
    dignidad de los demás; (b) difamatorio, calumnioso o ilícito; (c)
    fraudulento, falso o que tenga por objeto manipular, distorsionar, engañar,
    tergiversar, falsificar o interferir con los Servicios o con el uso de los
    mismos (por ejemplo, en relación con los Cuestionarios y los resultados
    proporcionados por los Servicios); (d) obsceno, indecente, pornográfico o
    censurable por cualquier otro motivo; o (e) protegido mediante derechos de
    autor, marca, secreto comercial, derechos publicitarios o de privacidad o
    cualquier otro derecho de propiedad, sin contar con el consentimiento
    expreso, previo y escrito de su propietario; publicar, transmitir o dar
    acceso a través de o en relación con los Servicios a cualquier virus,
    gusano, troyano, huevo de pascua, bomba lógica, software espía, software
    malicioso de rescate (ramsonware) o cualquier otro código, archivo o
    programa informático que sea o resulte potencialmente dañino o invasivo o
    que esté destinado a dañar o a apropiarse del funcionamiento de o a
    controlar el uso de cualquier componente material (hardware), programa
    (software) o equipo informático.
 7. Registro; Nombres de Usuario y Contraseñas. Es posible que tenga que
    registrarse para poder utilizar todos o parte de los Podremos rechazar o
    exigirle que modifique, cualquier nombre de usuario, contraseña o cualquier
    otra información que nos facilite al registrarse. Su nombre de usuario y
    contraseña son, exclusivamente, para su uso personal y deberá mantener la
    confidencialidad de los mismos; usted y no Spring es el único responsable de
    cualquier uso o uso indebido de su nombre de usuario y contraseña. Deberá
    notificarnos inmediatamente cualquier infracción de la confidencialidad o
    uso no autorizado de su nombre de usuario o contraseña, o de la cuenta
    creada para utilizar los Servicios.
 8. Si nos hiciera llegar cualquier idea, propuesta, sugerencia, recomendación o
    cualquier otro material (“Comentarios”) con independencia de que se
    encuentren o no relacionados con los Servicios, Spring y nuestras empresas
    afiliadas quedarán facultadas para utilizar y comunicar los Comentarios
    libremente, a nuestra entera discreción, sin ninguna obligación o
    limitación, incluyendo la posibilidad de crear y distribuir cualquier
    producto o servicio que incorpore esos Comentarios sin quedar obligados a
    pagarle ningún canon como consecuencia de dicha incorporación. En virtud de
    lo previsto en este Contrato usted nos cede, desde el momento de su



creación, de forma gratuita y con carácter exclusivo, para todo el territorio
mundial y durante la totalidad del plazo de protección de los derechos de
propiedad intelectual previsto en la ley aplicable, todos los derechos de
propiedad intelectual incluyendo, en particular, pero sin limitación, derechos
de autor, marcas, patentes, modelos de utilidad, diseños inscritos o no,
modelos, diseño de patentes, derechos como creador de bases de datos, software,
código fuente, código objeto y documentación relacionada, esquemas de trazado,
know how, secretos comerciales y de fabricación e información confidencial y
cualquier otro tipo de derechos de propiedad intelectual o derechos relacionados
con los anteriores (en adelante, los “Derechos de Propiedad Intelectual”)
inherentes o que pudieran ser inherentes a los Comentarios. En particular, en
virtud de este Contrato nos cede, de forma gratuita y con carácter exclusivo,
para todo el territorio mundial y durante la totalidad del plazo de protección
de los derechos de propiedad intelectual previsto en la ley aplicable, todos los
derechos patrimoniales que pudieran corresponderle como autor en relación con
los Comentarios, desde el momento de su creación, de manera que no conservará
ningún derecho patrimonial de ningún tipo en relación con los Comentarios. La
cesión de los derechos económicos se realiza para cualquier finalidad,
incluyendo, sin limitación, empresarial, comercial, de marketing, publicidad,
promocional, gestión, organizativa y editorial.

Si así se lo solicitáramos usted formalizará, a nuestro coste, todos los
documentos y contratos adicionales y realizará todas las actuaciones que, en su
caso, le indiquemos para dar pleno efecto a la cesión efectuada en relación con
los Comentarios y los Derechos de Propiedad Intelectual aquí previstos.

En virtud de este Contrato usted reconoce y acepta que la realización de
Comentarios es gratuita, no solicitada y sin limitación y no da lugar a ninguna
obligación, ni fiduciaria ni de ningún otro tipo, de Spring.

 9. Derechos de Propiedad Intelectual de Spring. Nosotros y nuestros
    licenciantes somos propietarios del Sitio Web, los Cuestionarios y los
    restantes Sin que esto suponga ninguna limitación de lo previsto en el
    Apartado 6 y salvo que lo contrario estuviera expresamente permitido en este
    Contrato, no podrá reproducirse, transmitirse, transcribirse, almacenarse en
    ningún sistema de recuperación ni traducirse a ningún idioma de ninguna
    manera y por ningún medio ninguna parte del Sitio Web o de los Cuestionarios
    sin contar con el consentimiento previo y por escrito de Spring. Sujeto a su
    cumplimiento con lo previsto en este Contrato y únicamente mientras Spring
    le permita utilizar los Servicios usted podrá visualizar una copia de
    cualquier parte del Sitio Web o de los Cuestionarios a los que le demos
    acceso de conformidad con este Contrato, en un único dispositivo, únicamente
    para su uso personal, no comercial quedando facultado para reproducir y
    facilitar a terceros, tales como su médico o cualquier otro profesional de
    la salud, asegurador o farmacéutico, los resultados derivados del uso de los
    Servicios (por ejemplo, el archivo pdf que Spring le haya facilitado con los
    resultados de cualquier Cuestionario que usted haya completado).

Todos los nombres comerciales, marcas y logotipos utilizados como parte de los
Servicios pertenecen a Spring o a nuestros licenciantes. No podrá utilizar los
nombres comerciales, marcas o logotipos de Spring en relación con ningún
producto o servicio que no sea nuestro ni de ninguna otra forma que pudiera
inducir a confusión. Nada de lo contenido en los Servicios podrá interpretarse
como el otorgamiento de un derecho a utilizar los nombres comerciales, marcas o
logotipos sin contar con el consentimiento expreso, previo y por escrito de su
propietario.

 10. Materiales de Terceros; Enlaces. Algunas funcionalidades de los Servicios
     pueden darle acceso a datos, información y materiales proporcionados por
     terceros (“Materiales de Terceros”) o permitirle que acceda o que reciba
     dichos Materiales de Terceros, incluyendo el acceso a los mismos a través
     de Al utilizar dichas funcionalidades, se entenderá que usted nos está
     dando instrucciones para que accedamos a los Materiales de Terceros de que
     se trate, le dirijamos al lugar en el que se encuentran o se los
     facilitemos. No controlamos, refrendamos ni nos responsabilizamos de los
     Materiales de Terceros, incluyendo su exactitud, integridad, calidad,
     legalidad, utilidad o seguridad ni de los derechos de propiedad intelectual
     sobre los mismos. Determinados Materiales de Terceros podrían ser
     inexactos, engañosos o conducentes a error, entre otras cosas. Nada de lo
     previsto en este Contrato podrá interpretarse como una manifestación o
     garantía de Spring en relación con los Materiales de Terceros. No estamos
     obligados a controlar los Materiales de Terceros. Podemos



bloquear o desactivar el acceso efectuado a través de los Servicios a cualquier
Material de Terceros (total o parcialmente) en cualquier momento. Asimismo, la
disponibilidad de los Materiales de Terceros a través de los Servicios no supone
nuestra aprobación del, ni nuestra afiliación con el proveedor de dichos
Materiales de Terceros y ese acceso tampoco crea ninguna relación entre usted y
el proveedor de que se trate. EL USO QUE USTED HAGA DE LOS MATERIALES DE
TERCEROS ES A SU PROPIO RIESGO Y QUEDA SUJETO A CUALQUIER CONDICIÓN O POLÍTICA
ADICIONAL APLICABLE A ESOS MATERIALES DE TERCERO (COMO LAS CONDICIONES GENERALES
DEL SERVICIO O LAS POLÍTICAS DE PRIVACIDAD DE LOS PROVEEDORES DE LOS MATERIALES
DE TERCERO).

 11. EXONERACIÓN DE RESPONSABILIDAD. En determinadas jurisdicciones no resulta
     posible establecer una exoneración de responsabilidad en relación con
     determinadas garantías, de manera que las exoneraciones previstas a
     continuación podrían no serle aplicables. EN LA MÁXIMA MEDIDA PERMITIDA POR
     LA LEY APLICABLE, LOS SERVICIOS, PRODUCTOS Y LOS MATERIALES DE TERCEROS SE
     LE PROPORCIONAN COMO CUERPO CIERTO, EN EL ESTADO EN EL QUE SE ENCUENTRAN
     SIN OTORGAR, EN RELACIÓN CON LOS MISMOS, GARANTÍAS DE NINGÚN TIPO,
     EXPLÍCITAS, IMPLÍCITAS O LEGALES. SPRING NO OTORGA NINGUNA GARANTÍA NI
     ASUME NINGUNA RESPONSABILIDAD EN RELACIÓN CON LOS SERVICIOS, LOS PRODUCTOS
     Y LOS MATERIALES DE TERCEROS EN LA MÁXIMA MEDIDA PERMITIDA POR LA LEY
     APLICABLE, INCLUYENDO GARANTÍAS DE COMERCIABILIDAD, IDONEIDAD PARA UN
     PROPÓSITO CONCRETO, AUSENCIA DE INFRACCIONES Y TÍTULO. LAS EXONERACIONES DE
     RESPONSABILIDAD (INCLUYENDO LAS PREVISTAS EN ESTE APARTADO Y LAS
     ESTABLECIDAS EN CUALQUIER OTRO APARTADO DE ESTE CONTRATO) SE ESTABLECEN EN
     BENEFICIO DE SPRING Y DE SUS EMPRESAS AFILIADAS ASÍ COMO DE SUS RESPECTIVOS
     ACCIONISTAS, ADMINISTRADORES, DIRECTIVOS, EMPLEADOS, EMPRESAS AFILIADAS,
     AGENTES, MANDATARIOS, REPRESENTANTES, LICENCIANTES, PROVEEDORES Y
     PROVEEDORES DE SERVICIOS (CONJUNTAMENTE, LAS “EMPRESAS AFILIADAS”).

Aunque intentamos preservar la oportunidad, integridad y seguridad de los
Servicios, no garantizamos que los Servicios estén o vayan a estar actualizados,
ni que sean o vayan a ser completos, correctos o seguros ni que el acceso a los
Servicios vaya a estar libre de interrupciones. Los Servicios pueden incluir
inexactitudes, errores y materiales que incumplan o contradigan lo previsto en
este Contrato. Asimismo, es posible que algún tercero pudiera efectuar
modificaciones no autorizadas a los Servicios. Si usted tuviera conocimiento de
cualquier modificación no autorizada póngase  en   contacto   con   nosotros  
en   la   siguiente   dirección   careteam@springhealth.com facilitándonos una
descripción de la modificación y el lugar en el que se encuentra dentro de los
Servicios.

 12. Limitación de EN LA MEDIDA EN QUE ASÍ LO PERMITA LA LEY APLICABLE, SPRING
     NO SERÁ RESPONSABLE POR DAÑOS INDIRECTOS, INCIDENTALES, CONSECUENCIALES,
     ESPECIALES, EJEMPLARIZANTES O PUNITIVOS DE NINGÚN TIPO, YA SE TRATE DE
     DAÑOS CONTRACTUALES, EXTRACONTRACTUALES (INCLUYENDO NEGLIGENCIA),
     RESPONSABILIDAD OBJETIVA O DAÑOS DERIVADOS DE CUALQUIER OTRA FUENTE DE
     RESPONSABILIDAD, INCLUYENDO DAÑOS CALIFICADOS COMO LUCRO CESANTE,
     UTILIZACIÓN O DATOS, PÉRDIDA DE OTROS BIENES INTANGIBLES, AUSENCIA DE
     SEGURIDAD EN LOS ENVÍOS (INCLUYENDO LA INTERCEPTACIÓN NO AUTORIZADA DE
     CUALQUIER ENVÍO POR UN TERCERO) INCLUSO EN EL CASO DE QUE LA POSIBILIDAD DE
     QUE DICHOS DAÑOS PUDIERAN MATERIALIZARSE SE HUBIERA PUESTO DE MANIFIESTO
     CON ANTERIORIDAD A SU ACAECIMIENTO. SIN PERJUICIO DE LO ANTERIOR, SPRING NO
     SERÁ RESPONSABLE DE NINGÚN TIPO DE DAÑO QUE SE DERIVE DEL USO O
     IMPOSIBILIDAD DE USAR LOS SERVICIOS (INCLUYENDO, A EFECTOS ACLARATORIOS,
     LOS CUESTIONARIOS Y LOS RESULTADOS DE LOS MISMOS) NI DE LOS PRODUCTO O DE
     LOS MATERIALES DE TERCEROS. SU ÚNICO REMEDIO EN EL CASO DE QUE NO ESTUVIERA
     SATISFECHO CON LOS SERVICIOS, LOS PRODUCTOS O CUALQUIER MATERIAL DE
     TERCEROS ES DEJAR DE UTILIZAR LOS SERVICIOS. EN LA MEDIDA EN QUE ASÍ LO
     PERMITA LA LEY APLICABLE, LA RESPONSABILIDAD TOTAL MÁXIMA DE SPRING POR



DAÑOS Y PERJUICIOS O POR CUALQUIER OTRO MOTIVO, TANTO CONTRACTUAL COMO
EXTRACONTRACTUAL (INCLUYENDO NEGLIGENCIA) O DERIVADA DE CUALQUIER OTRA FUENTE DE
RESPONSABILIDAD, SERÁ LA MAYOR DE LAS SIGUIENTES CANTIDADES (A) EL IMPORTE TOTAL
QUE, EN SU CASO, QUE USTED HUBIERA PAGADO A SPRING POR LOS SERVICIOS Y (B) CIEN
DÓLARES AMERICANOS ($100 USD). LAS LIMITACIONES DE RESPONSABILIDAD AQUÍ
CONTENIDAS (INCLUYENDO LAS QUE SE DETALLAN EN ESTE APARTADO Y EN CUALQUIER OTRO
LUGAR DE ESTE CONTRATO) SE ESTABLECEN EN BENEFICIO DE SPRING Y DE SUS EMPRESAS
AFILIADAS.

Es posible que la ley aplicable no permita establecer limitaciones de
responsabilidad en relación con determinadas garantías implícitas ni exclusiones
o limitaciones de responsabilidad en relación con determinados daños; si lo
anterior le resultara aplicable, algunas o todas las exoneraciones, exclusiones
o limitaciones podrían no serle aplicables tampoco siendo usted titular de
determinados derechos legales con carácter adicional a lo aquí previsto.

 13. Indemnización. Salvo que así lo prohíba la ley aplicable, usted se
     compromete a defender, indemnizar y mantener tanto a Spring como a sus
     Empresas Afiliadas indemnes frente a cualquier reclamación, daño, coste o
     gasto (incluyendo los honorarios de abogado) que se deriven de o que estén
     relacionados con (a) su uso de, o cualquier actividad relacionada con, los
     Servicios (incluyendo, a efectos aclaratorios, los Cuestionarios y los
     resultados de los mismos); y (b) cualquier incumplimiento o presunto
     incumplimiento de este Contrato por su
 14. Terminación. Este Contrato estará en vigor hasta su terminación. Spring
     puede cancelar o suspender su uso de los Servicios en cualquier momento sin
     necesidad de previo aviso, incluyendo en aquellos casos en los que Spring
     considere que usted ha incumplido o ha actuado de forma contraria a la
     letra o al espíritu de este Contrato. Tras la terminación o suspensión del
     Contrato, cesará, con carácter inmediato, su derecho a utilizar los
     Servicios y Spring podrá, sin incurrir en ninguna responsabilidad frente a
     usted ni frente a ningún tercero, desactivar o borrar, de forma inmediata,
     su nombre de usuario, contraseña y cuenta, así como todos los materiales
     asociados a la misma sin ninguna obligación de facilitarle ningún otro
     acceso a dichos Los apartados 1, 2, 4 a 9 y 11 a 19 continuarán en vigor
     tras la extinción o terminación de este Contrato.
 15. Ley aplicable; Jurisdicción. En la medida que no haya normas de interés
     general aplicables, con independencia de su lugar de residencia, este
     Contrato está sujeto a y se interpretará de conformidad con las leyes del
     Estado de Nueva York, Estados Unidos, sin que resulten aplicables las
     normas sobre resolución de conflicto de leyes. A menos que la Ley lo
     prohíba, usted acepta someterse a la jurisdicción exclusiva de los
     tribunales federales y estatales de Nueva York, Nueva York, Estados Unidos
     y renuncia a oponer cualquier excepción de falta de jurisdicción o
     competencia objetiva o territorial en relación con dichos
 16. Información o Si tuviera cualquier pregunta o queja en relación con los
     Servicios, envíe un correo electrónico a careteam@springhealth.com. Tenga
     en cuenta que las comunicaciones a través de correo electrónico no son
     necesariamente seguras; en consecuencia, no incluya los datos de ninguna
     tarjeta de crédito o cualquier otro tipo de datos sensibles en la
     correspondencia que mantenga con nosotros a través de correo electrónico.
 17. Este Contrato no da lugar a, ni deberá interpretarse como, un contrato de
     asociación, empresa conjunta, relación laboral, agencia, franquicia entre
     usted y Spring. En el caso de que cualquier disposición de este Contrato se
     considerara ilegal, nula o ineficaz por cualquier razón, dicha disposición
     se tendrá por no puesta y no afectará a la validez y eficacia de las
     restantes disposiciones del Contrato. No puede ceder, transmitir ni
     sublicenciar ninguno de sus derechos u obligaciones bajo el Contrato sin
     contar con nuestro consentimiento expreso, previo y por escrito. Estamos
     facultados para ceder, transmitir o sublicenciar todos o parte de nuestros
     derechos y obligaciones bajo este Contrato sin limitación. La renuncia a
     exigir el cumplimiento de este Contrato en relación con cualquier
     incumplimiento puntual del mismo no se entenderá como una renuncia a exigir
     dicho cumplimiento en relación con cualquier incumplimiento anterior o
     posterior. Este Contrato no se verá modificado como resultado del
     desarrollo de la relación entre las partes ni como consecuencia de ninguna
     práctica comercial. Los encabezamiento, títulos o subtítulos de los



apartados de este Contrato se incluyen únicamente a efectos informativos y no
definen ni explican el contenido de ningún apartado o disposición. Todos los
términos definidos en singular tendrán el mismo significado que se les atribuye,
al ser utilizados en plural, siempre que resulte adecuado y salvo que se
establezca cualquier otra cosa en este Contrato. El uso del término “incluyendo”
o cualquier variación del mismo en este Contrato se interpretará como si dicho
término fuera seguido de la expresión “sin limitación”. Este Contrato,
incluyendo los términos o condiciones incorporados al mismo, constituye el
acuerdo completo entre usted y Spring en relación con el objeto del mismo, y
sustituye cualquier acuerdo o entendimiento previo o coetáneo, verbal o escrito,
entre usted y Spring en relación con dicho objeto. Las notificaciones que
debamos efectuar bajo este Contrato (incluyendo las notificaciones relativas a
la modificación del Contrato) podrán realizarse mediante su publicación en los
Servicios o a través de correo electrónico (incluyendo, en ambos casos, a través
del envío de un enlace) o mediante correo ordinario o en la forma establecida en
la ley aplicable. La versión impresa de este Contrato y de cualquier
notificación enviada de forma electrónica resultarán admisibles como prueba en
cualquier procedimiento judicial o administrativo que verse sobre este Contrato
o que se plantee en relación con el mismo, sin limitación, de la misma forma y
con sujeción a las mismas condiciones que las aplicables a cualquier otro
documento o registro comercial original cuya versión impresa se haya conservado.
Spring no será responsable del incumplimiento de ninguna obligación debido a
cualquier causa o circunstancia ajena a su control.

 18. Condiciones Específicas para Apple. Además de aceptar las disposiciones
     anteriores, y no obstante cualquier disposición en contrario aquí prevista,
     las siguientes disposiciones resultarán de aplicación en el caso de que
     usted utilice cualquier versión de cualquier Aplicación compatible con el
     sistema operativo iOS de Apple Inc. (“Apple”). Apple no es parte de este
     Contrato ni tampoco es propietaria ni se responsabiliza de las
     Aplicaciones. Apple no otorga ninguna garantía en relación con las
     Aplicaciones excepto, cuando así resulte aplicable, la de reembolso del
     precio de compra de la misma. Apple no es responsable del mantenimiento ni
     de ningún otro servicio de atención al cliente de las Aplicaciones y no
     asume ninguna responsabilidad por las reclamaciones, pérdidas,
     responsabilidades, daños, costes o gastos incurridos en relación con las
     Aplicaciones, incluyendo reclamaciones por producto defectuoso de terceros,
     reclamaciones fundamentadas en que las Aplicaciones no se ajustan a los
     requisitos legales o reglamentarios aplicables, reclamaciones efectuadas
     sobre la base de los derechos de los consumidores o cualquier normativa de
     carácter análogo y reclamaciones en relación con la infracción de derechos
     de propiedad intelectual. Cualquier pregunta o reclamación en relación con
     el uso de las Aplicaciones, incluyendo las que se refieran a derechos de
     propiedad intelectual, deberán dirigirse a Spring de conformidad con lo
     previsto en el apartado “Información o Reclamaciones” La licencia que se le
     otorga en virtud de este Contrato queda limitada a una licencia
     intransferible para utilizar las Aplicaciones en un producto de la marca
     Apple, de su propiedad o bajo su control o utilizado de cualquier otra
     forma prevista en las Reglas de Uso establecidas en las Condiciones
     Generales de Servicio aplicables en cada momento en la Tienda de
     Aplicaciones (App Store) de Apple, que utilice el sistema operativo iOS de
     Apple. Asimismo, usted queda obligado a cumplir con las condiciones
     previstas en cualquier contrato con terceros aplicable al uso de las
     Aplicaciones, tales como el contrato de servicio de datos inalámbricos.
     Apple y las filiales de Apple se consideran como beneficiarios de las
     estipulaciones a favor de tercero contenidas en este Contrato y, al aceptar
     las condiciones previstas en este Contrato, estaremos facultados (y se
     entenderá que aceptamos el derecho) a instar el cumplimiento de este
     Contrato frente a usted como beneficiarios de las estipulaciones contenidas
     en el mismo; no obstante lo anterior, el derecho de Spring a formalizar,
     rescindir o terminar cualquier modificación, renuncia o acuerdo
     transaccional al amparo de este Contrato no quedará sujeto a la obtención
     del consentimiento de ningún tercero.
 19. Tanto usted como Spring han exigido expresamente que este Contrato y todos
     los documentos relacionados con el mismo se redacten en idioma inglés/
     español.


TERMS OF SERVICE



CREATED: FEBRUARY 22, 2022, LAST UPDATED: FEBRUARY 22, 2022



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.

This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring- branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), if applicable. Your use of the Services is governed by this Agreement
regardless of how you access the Services, including through the Internet,
through Wireless Access Protocol (commonly referred to as “WAP”), through a
mobile network or otherwise.

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.

BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.

 1. Spring Does Not Provide Medical Advice. The Services, including, without
    limitation, the Questionnaires and the results of the Questionnaires, are
    provided by Spring and its licensors for informational purposes The
    Services, and any data, information or results provided on, through or by
    the Services, are (a) not intended to be medical advice or instructional for
    medical diagnosis or treatment, (b) not intended to be complete or to
    replace personal consultation with a qualified health care professional, and
    (c) not a substitute for the advice of your physician or other qualified
    health provider(s). They are provided for informational purposes only and
    should not be relied upon. You should always seek the advice of your
    physician or other qualified health provider regarding any data, information
    or results provided by the Services or any questions you may have regarding
    a health or medical condition, and you must never disregard, avoid or delay
    obtaining professional medical advice from your physician or other qualified
    health provider(s) because of any data, information or results provided on,
    through or by the Services. You acknowledge that while some Content (as
    defined below) may be provided by individuals in the health care field, the
    provision of such Content does not create a medical professional/patient
    relationship, and does not constitute a medical opinion, medical advice, or
    diagnosis or treatment, but is provided for informational purposes only and
    should not be relied upon. “Content” means text, data, graphics, images,
    photographs, video, audio, information, suggestions, guidance, content and
    other materials provided, made available or otherwise found on the Website.
    The Content is not intended to substitute for or replace any other
    diagnostic or therapeutic services. Reliance on any Content is solely at
    your own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS
    CREATED BY USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH
    CONTENT IS PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY
    OTHER COMMUNICATIONS.



 2. The Services may refer to certain goods or services (collectively,
    “Products”), including making available listings, descriptions, and images
    of, and references and links to, Products, whether such Products are made
    available by Spring or by third parties. Such references do not imply our
    endorsement of any Product or affiliation with the provider of such Product.
    We make no representations as to the completeness, accuracy, quality,
    fitness for purpose, timeliness or otherwise of such references (including
    any features or specifications), and any such information is subject to
    change at any time without notice. It is your responsibility to ascertain
    and obey all applicable local, provincial, federal and foreign laws
    (including minimum age requirements) regarding the possession, use and sale
    of any Product. The Products may be changed periodically without prior
    notice.
 3. We may change this Agreement by notifying you of such changes by any
    reasonable means, including by posting a revised Agreement through the
    Services, or as otherwise required by applicable law. Any such changes will
    not apply to any dispute between you and us arising prior to the date on
    which we posted the revised Agreement incorporating such changes, or
    otherwise notified you of such changes.

Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); charge, modify or waive any fees required
to use the Services; or offer opportunities to some or all Services users. We
will, where possible, provide you with prior notice of substantial changes to
this Agreement, but may not always be able to do so. You should check the
current version of this Agreement each time you use the Services.

 4. Information Submitted Through the Services. We will collect, store, transfer
    and otherwise use your information in accordance with Spring’s Privacy
    Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
    your personal data as described in the Privacy Policy, which may be amended
    from time to time. A copy of the Privacy Policy is located at
    https://care.springhealth.com/privacy.
 5. Jurisdictional The Services is controlled, hosted and operated from the
    United States. The Services may not be appropriate or available for use in
    some non-U.S. jurisdictions. Any use of the Services is at your own risk,
    and you must comply with all applicable laws, rules and regulations in doing
    so. We may limit the Services’ availability at any time, in whole or in
    part, to any person, geographic area or jurisdiction that we choose. Some
    jurisdictions allow specific rights to residents or citizens of such
    jurisdictions. Please see the Privacy Policy to see how to exercise such
    rights.
 6. Rules of In connection with the Services, you will not (and will not
    encourage third parties to): use the Services for any purpose (including any
    purpose that is fraudulent or otherwise tortious or unlawful) other than the
    Services’ intended purpose; harvest or collect information about users of
    the Services; interfere with or disrupt the operation of the Services or the
    servers or networks used to make the Services available, including by
    hacking or defacing any portion of the Services, or violate any requirement,
    procedure or policy of such servers or networks; restrict or inhibit any
    other person from using the Services; copy, record, reproduce, modify,
    adapt, translate, create derivative works of, sell, rent, lease, loan,
    timeshare, distribute or otherwise exploit any portion of (or any use of)
    the Services except as expressly authorized herein, without Spring’s express
    prior written consent (this includes an express prohibition with respect to
    the taping, recording and/or photographing in any format (e.g., video,
    audio, etc.) by you and/or any third party of any counseling sessions
    rendered through the use of the Service); reverse engineer, decompile or
    disassemble any portion of the Services, except where such restriction is
    expressly prohibited by applicable law; remove any copyright, trademark or
    other proprietary rights notice from the Services; frame or mirror any
    portion of the Services, or otherwise incorporate any portion of the
    Services into any product or service, without Spring’s express prior written
    consent. Systematically download and store Services content; use any robot,
    spider, search/retrieval application or other manual or automatic device to
    retrieve, index, “scrape,” “data mine” or otherwise gather Services content,
    or reproduce or circumvent the navigational structure or presentation of the
    Services, without Spring’s express prior written consent; post, transmit or
    otherwise make available through or in connection with the Services any
    materials



that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.

 7. Registration; Usernames and Passwords. You may need to register to use all
    or part of the Services. We may reject, or require that you change, any
    username, password or other information that you provide to us in
    registering. Your user name and password are for your personal use only and
    should be kept confidential; you, and not Spring, are responsible for any
    use or misuse of your user name or password, and you must promptly notify us
    of any confidentiality breach or unauthorized use of your user name or
    password, or your Services account.
 8. If you provide to us any ideas, proposals, suggestions, recommendations or
    other materials (“Feedback”), whether related to the Services or otherwise,
    Spring and our affiliates will be free to use and disclose the Feedback in
    our sole discretion without any obligations or restrictions of any kind,
    including creating and distributing any product or service that incorporates
    the Feedback without paying you any royalties. You hereby assign to us, free
    of charge, on an exclusive basis, for the entire world and for the full term
    of legal protection provided by the applicable law as and when they are
    created, all intellectual property rights, including in particular but
    without limitation copyrights, author’s rights, trademarks, patents, utility
    models, registered and unregistered designs, models, design patents, rights
    of database creators, software, source code, object code and related
    documentation, mask works, know-how, trade and manufacturing secrets and
    confidential data, and all other intellectual property rights or related
    rights (hereafter the “Intellectual Property Rights”), attached or likely to
    be attached to the Feedback. In particular, you hereby assign free of
    charge, on an exclusive basis, for the entire world and for the full term of
    legal protection provided by the applicable law, all author’s economic
    rights in respect of the Feedback, as and when such Feedback is created,
    such that you retain no economic right whatsoever in respect of the
    Feedback. This assignment of economic rights is granted for all purposes
    whatsoever, including, without limitation, corporate, commercial, marketing,
    advertising, promotional, management, organizational, publishing.

Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment with respect to
the Feedback and the Intellectual Property Rights provided hereunder.

You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.

 9. Spring’s Intellectual Property We and our licensors own the Website,
    Questionnaires and other Services. Without limiting Section 6 and except as
    otherwise expressly permitted by this Agreement, no part of the Website or
    Questionnaires may be reproduced, transmitted, transcribed, stored in a
    retrieval system, or translated into any language in any form by any means
    without the prior written permission of Spring. Subject to your compliance
    with this Agreement, and solely for so long as you are permitted by Spring
    to use the Services, you may view one (1) copy of any portion of the Website
    or Questionnaires to which we provide you access hereunder, on any single
    device, solely for your personal, non-commercial use and you may reproduce
    and disclose to third parties, such as your physician or other health
    provider, insurance provider or pharmacy, the results of your use of the
    Services (for example, the PDF file provided by Spring to you with the
    results of your taking a Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.

 10. Third-Party Materials; Links. Certain Services functionality may make
     available access to data, information, and materials made available by
     third parties (“Third Party Materials”), or allow for the routing or
     transmission of such Third Party Materials, including via By using such
     functionality, you are directing us to access, route and transmit to you
     the applicable Third-Party Materials. We neither control nor endorse, nor
     are we responsible for, any Third Party Materials, including the accuracy,
     integrity, quality, legality, usefulness or safety of Third Party
     Materials, or any intellectual property rights therein. Certain Third-Party
     Materials may, among other things, be inaccurate, misleading or deceptive.
     Nothing in this Agreement will be deemed to be a representation or warranty
     by Spring with respect to any Third-Party Materials. We have no obligation
     to monitor Third Party Materials, and we may block or disable access to any
     Third-Party Materials (in whole or part) through the Services at any time.
     In addition, the availability of any Third-Party Materials through the
     Services does not imply our endorsement of, or our affiliation with, any
     provider of such Third-Party Materials, nor does such availability create
     any legal relationship between you and any such provider. YOUR USE OF THIRD
     PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS,
     CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY MATERIALS (SUCH AS
     TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY
     MATERIALS).
 11. DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
     disclaimer of certain warranties, so the disclaimers below may not apply to
     TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS”
     WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY.
     SPRING DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER
     APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
     PARTICULAR PURPOSE, NON- INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY
     KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE
     ON BEHALF OF BOTH SPRING AND ITS AFFILIATES AND THEIR RESPECTIVE
     SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS,
     MANDATARIES, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS
     (COLLECTIVELY, THE “AFFILIATED ENTITIES”).

While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.

 12. Limitation of TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPRING WILL NOT BE
     LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR
     PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
     NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS
     OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF
     SUBMISSIONS (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY
     SUBMISSIONS), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES
     OR LOSSES. WITHOUT LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR
     DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE
     SERVICES (INCLUDING, TO BE CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF)
     OR FROM ANY PRODUCTS OR THIRD-PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE



REMEDY FOR DISSATISFACTION WITH THE SERVICES OR ANY PRODUCTS OR THIRD- PARTY
MATERIALS IS TO STOP USING THE SERVICES. TO THE EXTENT PERMITTED BY APPLICABLE
LAW, THE MAXIMUM AGGREGATE LIABILITY OF SPRING FOR ALL DAMAGES, LOSSES AND
CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE,
WILL BE THE GREATER OF (A) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO SPRING TO
USE THE SERVICES AND (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100). ALL
LIMITATIONS OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN
THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND THE AFFILIATED ENTITIES.

Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.

 13. Except to the extent prohibited under applicable law, you agree to defend,
     indemnify and hold harmless Spring and the Affiliated Entities from and
     against all claims, losses, costs and expenses (including attorneys’ fees)
     arising out of or related to (a) your use of, or activities in connection
     with, the Services (including, to be clear, the Questionnaires and results
     thereof); and (b) any violation or alleged violation of this Agreement by
     you.
 14. This Agreement is effective until terminated. Spring may terminate or
     suspend your use of the Services at any time and without prior notice,
     including if Spring believes that you have violated or acted inconsistently
     with the letter or spirit of this Agreement. Upon any such termination or
     suspension, your right to use the Services will immediately cease, and
     Spring may, without liability to you or any third party, immediately
     deactivate or delete your user name, password and account, and all
     associated materials, without any obligation to provide any further access
     to such materials. Sections 1, 2, 4 through 9, and 11 through 19 will
     survive any expiration or termination of this Agreement.
 15. Governing Law; To the extent that there are no rules of public interest
     that apply, this Agreement is governed by and will be construed in
     accordance with the laws of the State of New York, U.S.A., without regard
     to its principles of conflicts of law, and regardless of your location.
     Except as prohibited by law, you agree to exclusive jurisdiction of the
     federal and state courts located in New York, New York, U.S.A., and waive
     any jurisdictional, venue or inconvenient forum objections to such courts.
 16. Information or Complaints. If you have a question or complaint regarding
     the Services, please send an e-mail to careteam@springhealth.com. Please
     note that e-mail communications will not necessarily be secure;
     accordingly, you should not include credit card information or other
     sensitive information in your e-mail correspondence with
 17. This Agreement does not, and will not be construed to, create any
     partnership, joint venture, employer-employee, agency or
     franchisor-franchisee relationship between you and Spring. If any provision
     of this Agreement is found to be unlawful, void or for any reason
     unenforceable, that provision will be deemed severable from this Agreement
     and will not affect the validity and enforceability of any remaining
     provision. You may not assign, transfer or sublicense any or all of your
     rights or obligations under this Agreement without our express prior
     written consent. We may assign, transfer or sublicense any or all of our
     rights or obligations under this Agreement without restriction. No waiver
     by either party of any breach or default hereunder will be deemed to be a
     waiver of any preceding or subsequent breach or default. Neither a course
     of dealing nor conduct between you and us nor any trade practices shall be
     deemed to modify this Agreement. Any heading, caption or section title
     contained herein is for convenience only, and in no way defines or explains
     any section or provision. All terms defined in the singular will have the
     same meanings when used in the plural, where appropriate and unless
     otherwise specified. Any use of the term “including” or variations thereof
     in this Agreement will be construed as if followed by the phrase “without
     limitation.” This Agreement, including any terms and conditions
     incorporated herein, is the entire agreement between you and Spring
     relating to the subject matter hereof, and supersedes any and all prior or



contemporaneous written or oral agreements or understandings between you and
Spring relating to such subject matter. Notices to you (including notices of
changes to this Agreement) may be made via posting to the Services or by e-mail
(including in each case via links), or by regular mail, or as may be required by
applicable law. Without limitation, a printed version of this Agreement and of
any notice given in electronic form will be admissible in judicial or
administrative proceedings based upon or relating to this Agreement to the same
extent and subject to the same conditions as other business documents and
records originally generated and maintained in printed form. Spring will not be
responsible for any failure to fulfill any obligation due to any cause beyond
its control.

 18. Apple-Specific Terms. In addition to your agreement with the foregoing
     terms and conditions, and notwithstanding anything to the contrary herein,
     the following provisions apply with respect to your use of any version of
     any App compatible with the iOS operating system of Apple Inc. (“Apple”).
     Apple is not a party to this Agreement and does not own and is not
     responsible for the Apps. Apple is not providing any warranty for the Apps
     except, if applicable, to refund the purchase price for it. Apple is not
     responsible for maintenance or other support services for the Apps and will
     not be responsible for any other claims, losses, liabilities, damages,
     costs or expenses with respect to the Apps, including any third-party
     product liability claims, claims that the Apps fail to conform to any
     applicable legal or regulatory requirement, claims arising under consumer
     protection or similar legislation, and claims with respect to intellectual
     property infringement. Any inquiries or complaints relating to the use of
     the Apps, including those pertaining to intellectual property rights, must
     be directed to Spring in accordance with the “Information or Complaints”
     section The license you have been granted herein is limited to a
     non-transferable license to use the Apps on an Apple- branded product that
     runs Apple’s iOS operating system and is owned or controlled by you, or as
     otherwise permitted by the Usage Rules set forth in Apple’s then-current
     App Store Terms of Service. In addition, you must comply with the terms of
     any third-party agreement applicable to you when using the Apps, such as
     your wireless data service agreement. Apple and Apple’s subsidiaries are
     third-party beneficiaries of this Agreement and, upon your acceptance of
     the terms and conditions of this Agreement, will have the right (and will
     be deemed to have accepted the right) to enforce this Agreement against you
     as a third-party beneficiary thereof; notwithstanding the foregoing,
     Spring’s right to enter into, rescind or terminate any variation, waiver or
     settlement under this Agreement is not subject to the consent of any third
     party.
 19. You and Spring have each expressly requested and required this Agreement
     and all documents that relate hereto be drawn up in the English language.


‍


CONDICIONES GENERALES



Creado: 22 de febrero de 2022. Última actualización: 22 de febrero de 2022



Lea estas Condiciones Generales (“Contrato”) detenidamente. Al hacer clic en el
mecanismo previsto para aceptar el contrato y/o continuar y acceder o utilizar
los Servicios (tal y como estos se definen a continuación) usted otorga su
consentimiento a este Contrato. Si usted no está de acuerdo con lo previsto en
el Contrato, no haga clic en el mecanismo de aceptación del contrato y no
instale, acceda ni utilice ninguno de los Servicios.

Este Contrato se formaliza entre usted y Spring Care, Inc. (“Spring” o
“nosotros”) en relación con la utilización por su parte (incluyendo el acceso a)
(1) del sitio web de Spring actualmente accesible a través de
https://benefits.springhealth.com (y de los contenidos, materiales y servicios
disponibles en el mismo, y de cualquier sitio web que pudiera sustituirlo en el
futuro, el “Sitio Web”), (2) las aplicaciones de software que podamos poner a su
disposición para su utilización en o a través de cualquier ordenador o
dispositivo móvil (“Aplicaciones”) y (3) los test y cuestionarios (y los
resultados de los mismos) que ponemos a su disposición en o a través del Sitio
Web o de las Aplicaciones (“Cuestionarios”) (todos los anteriores,
conjuntamente, “Servicios”). Este Contrato incorpora, por referencia, las
condiciones adicionales publicadas por Spring a través de los Servicios o que
Spring pudiera facilitarle de cualquier otra forma así como cualquier servicio
proporcionado por cualquier Asociación Médica Profesional gestionada bajo la
marca Spring (por ejemplo, Spring Medical Care, P.C.) en su caso. La utilización
de los Servicios se regirá por lo previsto en este Contrato con independencia de
la forma en la que usted acceda a los Servicios, ya sea a través de Internet, de
un Protocolo de Acceso Inalámbrico (normalmente denominado como “WAP”), de una
red móvil o de cualquier otra forma.

LEA ESTE CONTRATO DETENIDAMENTE PARA ASEGURARSE DE QUE ENTIENDE TODAS Y CADA UNA
DE LAS CLÁUSULAS DEL MISMO. ESTE CONTRATO CONTIENE INFORMACIÓN IMPORTANTE ACERCA
DE SUS DERECHOS, RECURSOS Y OBLIGACIONES INCLUYENDO DETERMINADAS LIMITACIONES Y
EXCLUSIONES DE RESPONSABILIDAD QUE AFECTAN A LA POSIBLE INDEMNIZACIÓN POR DAÑOS
QUE USTED ESTARÍA FACULTADO PARA RECLAMAR DE SPRING ASÍ COMO UNA OBLIGACIÓN DE
INDEMNIZAR A SPRING EN DETERMINADOS CASOS.

AL UTILIZAR LOS SERVICIOS, USTED CONFIRMA QUE ES MAYOR DE EDAD PARA PODER
FORMALIZAR ESTE CONTRATO.

 1. Spring no ofrece asesoramiento médico. Los Servicios, incluyendo, sin
    limitación, los Cuestionarios y los resultados de estos, se proporcionan por
    Spring y sus licenciantes únicamente con fines informativos. Los Servicios y
    cualquier dato, información o resultados facilitados en, a través o por los
    Servicios (a) no constituyen un asesoramiento médico ni instrucciones para
    el diagnóstico o el tratamiento médico, (b) no pretenden ser completos ni
    sustituir la consulta en persona con un profesional médico cualificado y (c)
    no sustituyen el asesoramiento de su médico o cualquier otro profesional
    médico cualificado. Los Servicios se proporcionan únicamente con una
    finalidad informativa y, por lo tanto, no debe confiarse exclusivamente en
    el contenido de los Deberá consultar con su médico o con cualquier otro
    profesional médico cualificado las dudas que le surjan en relación con los
    datos, información o resultados proporcionados por los Servicios
    planteándoles las preguntas que tenga sobre cualquier problema médico o de
    salud. No ignore, evite o retrase la obtención de asesoramiento médico
    profesional de su médico o de cualquier otro profesional médico cualificado
    como consecuencia de los datos, información o resultados facilitado en, a
    través de, o por los Servicios. Usted es consciente de que, si bien cierto
    Contenido (tal y como este se define a continuación) puede haber sido
    facilitado por personas que desarrollan su actividad en el ámbito de la
    salud, el hecho de que se le proporcione dicho Contenido no crea una
    relación médico/ paciente y no constituye una opinión médica, asesoramiento
    médico, diagnóstico o tratamiento sino que se facilita únicamente a efectos
    informativos por lo que no deberá confiar en lo previsto en el mismo.
    “Contenido” significa texto, datos, gráficos, imágenes, fotografías, video,



audio, informaciones, sugerencias, instrucciones, contenido y cualquier otro
material facilitado, disponible o que usted pueda encontrar en el Sitio Web. El
Contenido no sustituye ni reemplaza ningún otro servicio de diagnóstico o
terapéutico. Si usted decide confiar en cualquier Contenido lo hará únicamente
bajo su propia responsabilidad. EL USO DEL SITIO WEB O DE CUALQUIER CONTENIDO
DEL MISMO NO DA LUGAR A NINGUNA RELACIÓN PROFESIONAL MÉDICO/ PACIENTE, CON
INDEPENDENCIA DE QUE DICHO CONTENIDO SE FACILITE POR O AL UTILIZAR EL SITIO WEB
O A TRAVÉS DE CUALQUIER OTRO MEDIO DE COMUNICACIÓN.

 2. Los Servicios se refieren a ciertos productos o servicios (conjuntamente,
    “Productos”) incluyendo la puesta a disposición de listados, descripciones,
    imágenes de, referencias y enlaces a los Productos, tanto si dichos
    Productos se proporcionan directamente por Spring como si se trata de
    Productos de terceros. Dichas referencias no deben entenderse como refrendo
    de ningún Producto ni presuponen nuestra vinculación con el proveedor del
    mismo. No otorgamos ninguna garantía sobre la integridad, exactitud,
    calidad, idoneidad para un propósito concreto, oportunidad ni ninguna otra
    en relación con las referencias efectuadas a los Productos (incluyendo las
    relativas a cualquier característica o especificación) y dicha información
    podrá modificarse en cualquier momento sin necesidad de previo aviso. Usted
    deberá comprobar y será responsable del cumplimiento de toda la normativa
    local, provincial, federal y extranjera aplicable (incluyendo los requisitos
    relativos a la edad mínima de acceso) en relación con la posesión,
    utilización y venta de cualquier Producto. Los Productos podrán modificarse
    periódicamente sin previo aviso.
 3. Podemos modificar este Contrato notificándole los cambios a través de
    cualquier medio razonable, incluyendo la publicación de una versión
    actualizada del Contrato a través de los Servicios o cualquier otro
    mecanismo exigible legalmente. Dichas modificaciones no serán aplicables a
    ninguna controversia que pudiera haberse planteado entre nosotros con
    anterioridad a la fecha de publicación de cualquier versión actualizada del
    Contrato a la que se incorporen dichos cambios o a la fecha en la que le
    hubiéramos notificado dichos cambios.

Si usted continuara utilizando los Servicios tras cualquier modificación de este
Contrato se entenderá que acepta las modificaciones efectuadas. La referencia a
la “ÚLTIMA ACTUALIZACIÓN” incluida más arriba indica la fecha de la última
modificación de este Contrato. Estamos facultados para modificar o dejar de
prestar cualquier Servicio o parte del mismo (incluyendo el acceso a los
Servicios a través de enlaces de terceros) en cualquier momento sin incurrir en
ninguna responsabilidad; y para ofrecer cualquier tipo de ventaja comercial a
todos o algunos de los usuarios de los Servicios. En la medida de lo posible le
avisaremos con antelación de cualquier cambio sustancial que vaya a efectuarse
en este Contrato pero no siempre nos resultará posible. Debe usted consultar la
versión más reciente de este Contrato cada vez que vaya a utilizar los
Servicios.

 4. Datos remitidos a través de los Servicios. Recogeremos, almacenaremos,
    comunicaremos y trataremos sus datos personales según lo previsto en la
    Política de Privacidad de Spring (la “Política de Privacidad”) de
    conformidad con las bases legales que justifican el tratamiento de sus datos
    personales tal y como se describe en la Política de Esta podrá modificarse
    en cualquier momento. Puede consultar una copia de la Política de Privacidad
    en https://care.springhealth.com/privacy.
 5. Cuestiones Los Servicios están alojados y son dirigidos y gestionados desde
    los Estados Unidos. Los Servicios pueden no resultar apropiados o estar
    disponibles para su uso en determinadas jurisdicciones distintas de los
    Estados Unidos. El uso de los Servicios se realiza a su propio riesgo, de
    forma que será usted responsable de cumplir con las leyes, normas y
    reglamentos aplicables a la utilización de los mismos. Podemos limitar la
    disponibilidad de los Servicios en cualquier momento, total o parcialmente,
    en relación con cualquier persona, área geográfica o jurisdicción si así lo
    consideramos apropiado. Algunas jurisdicciones establecen determinados
    derechos a favor de los residentes o ciudadanos de dichas jurisdicciones.
    Consulte la Política de Privacidad para saber cómo puede ejercitar esos
    derechos.
 6. Código de En relación con los Servicios, usted se compromete a no realizar
    ninguna de las siguientes conductas (y a no alentar a ningún tercero para
    que lleve a cabo ninguna de las siguientes conductas): utilizar los
    Servicios para cualquier otra finalidad (incluyendo finalidades



fraudulentas, ilícita o ilegales) distinta de la finalidad prevista de los
Servicios; recoger o recopilar datos acerca de los usuarios de los Servicios;
interferir o interrumpir el funcionamiento de los Servicios o de los servidores
o redes utilizados para proporcionar los Servicios, pirateando o desfigurando
cualquier parte de los Servicios, incumpliendo cualquier requisito,
procedimiento o política de dichos servidores o redes; limitar o impedir que
cualquier otra persona utilice los Servicios; copiar, grabar, reproducir,
modificar, adaptar, traducir, crear obras derivadas de los Servicios, vender,
arrendar, alquilar, prestar, compartir, distribuir o explotar de ninguna otra
manera ninguna parte de (o el uso de) los Servicios salvo que tal conducta se
encuentre expresamente autorizada en este documento, sin contar con el
consentimiento expreso, previo y por escrito de Spring (lo cual incluye una
prohibición expresa, tanto para usted como para cualquier tercero, de grabar,
registrar o fotografiar en cualquier formato (v.g. video, audio, etc.) cualquier
sesión de asesoramiento proporcionada a través de los Servicios); realizar
ningún proceso de ingeniería inversa, descompilar o desensamblar cualquier parte
de los Servicios, excepto en los casos en los que la ley prohíba el
establecimiento de esta limitación; eliminar cualquier aviso sobre derechos de
autor, marcas o cualquier otro derecho de propiedad sobre los Servicios;
transmitir o reflejar cualquier parte de los Servicios o incorporar cualquier
parte de los Servicios a cualquier otro producto o servicio, de cualquier otra
forma, sin contar con el consentimiento expreso, previo y por escrito de Spring;
descargar y almacenar contenido de los Servicios de forma sistemática; utilizar
robots, arañas, aplicaciones de búsqueda y recuperación o cualquier otro
dispositivo manual o automático para recuperar, indexar, “extraer” o “minar
datos” u obtener el contenido de los Servicios o reproducir o soslayar la
estructura de navegación o presentación de los Servicios, sin contar con el
consentimiento expreso, previo y por escrito de Spring; publicar, transmitir o
dar acceso a través de o en relación con los Servicios a cualquier material que
sea o pueda considerarse: (a) amenazante, acosador, degradante, que incite al
odio o intimidatorio o que no respecte los derechos y la dignidad de los demás;
(b) difamatorio, calumnioso o ilícito; (c) fraudulento, falso o que tenga por
objeto manipular, distorsionar, engañar, tergiversar, falsificar o interferir
con los Servicios o con el uso de los mismos (por ejemplo, en relación con los
Cuestionarios y los resultados proporcionados por los Servicios); (d) obsceno,
indecente, pornográfico o censurable por cualquier otro motivo; o

(e) protegido mediante derechos de autor, marca, secreto comercial, derechos
publicitarios o de privacidad o cualquier otro derecho de propiedad, sin contar
con el consentimiento expreso, previo y escrito de su propietario; publicar,
transmitir o dar acceso a través de o en relación con los Servicios a cualquier
virus, gusano, troyano, huevo de pascua, bomba lógica, software espía, software
malicioso de rescate (ramsonware) o cualquier otro código, archivo o programa
informático que sea o resulte potencialmente dañino o invasivo o que esté
destinado a dañar o a apropiarse del funcionamiento de o a controlar el uso de
cualquier componente material (hardware), programa (software) o equipo
informático.

 7. Registro; Nombres de Usuario y Contraseñas. Es posible que tenga que
    registrarse para poder utilizar todos o parte de los Podremos rechazar o
    exigirle que modifique, cualquier nombre de usuario, contraseña o cualquier
    otra información que nos facilite al registrarse. Su nombre de usuario y
    contraseña son, exclusivamente, para su uso personal y deberá mantener la
    confidencialidad de los mismos; usted y no Spring es el único responsable de
    cualquier uso o uso indebido de su nombre de usuario y contraseña. Deberá
    notificarnos inmediatamente cualquier infracción de la confidencialidad o
    uso no autorizado de su nombre de usuario o contraseña, o de la cuenta
    creada para utilizar los Servicios.
 8. Si nos hiciera llegar cualquier idea, propuesta, sugerencia, recomendación o
    cualquier otro material (“Comentarios”) con independencia de que se
    encuentren o no relacionados con los Servicios, Spring y nuestras empresas
    afiliadas quedarán facultadas para utilizar y comunicar los Comentarios
    libremente, a nuestra entera discreción, sin ninguna obligación o
    limitación, incluyendo la posibilidad de crear y distribuir cualquier
    producto o servicio que incorpore esos Comentarios sin quedar obligados a
    pagarle ningún canon como consecuencia de dicha incorporación. En virtud de
    lo previsto en este Contrato usted nos cede, desde el momento de su
    creación, de forma gratuita y con carácter exclusivo, para todo el
    territorio mundial y durante la totalidad del plazo de protección de los
    derechos de propiedad intelectual previsto en la ley aplicable, todos los
    derechos de propiedad intelectual incluyendo, en particular, pero sin
    limitación, derechos



de autor, marcas, patentes, modelos de utilidad, diseños inscritos o no,
modelos, diseño de patentes, derechos como creador de bases de datos, software,
código fuente, código objeto y documentación relacionada, esquemas de trazado,
know how, secretos comerciales y de fabricación e información confidencial y
cualquier otro tipo de derechos de propiedad intelectual o derechos relacionados
con los anteriores (en adelante, los “Derechos de Propiedad Intelectual”)
inherentes o que pudieran ser inherentes a los Comentarios. En particular, en
virtud de este Contrato nos cede, de forma gratuita y con carácter exclusivo,
para todo el territorio mundial y durante la totalidad del plazo de protección
de los derechos de propiedad intelectual previsto en la ley aplicable, todos los
derechos patrimoniales que pudieran corresponderle como autor en relación con
los Comentarios, desde el momento de su creación, de manera que no conservará
ningún derecho patrimonial de ningún tipo en relación con los Comentarios. La
cesión de los derechos económicos se realiza para cualquier finalidad,
incluyendo, sin limitación, empresarial, comercial, de marketing, publicidad,
promocional, gestión, organizativa y editorial.

Si así se lo solicitáramos, usted formalizará, a nuestro coste, todos los
documentos y contratos adicionales y realizará todas las actuaciones que, en su
caso, le indiquemos para dar pleno efecto a la cesión efectuada en relación con
los Comentarios y los Derechos de Propiedad Intelectual aquí previstos.

En virtud de este Contrato, usted reconoce y acepta que la realización de
Comentarios es gratuita, no solicitada y sin limitación y no da lugar a ninguna
obligación, ni fiduciaria ni de ningún otro tipo, de Spring.

 9. Derechos de Propiedad Intelectual de Spring. Nosotros y nuestros
    licenciantes somos propietarios del Sitio Web, los Cuestionarios y los
    restantes Sin que esto suponga ninguna limitación de lo previsto en el
    Apartado 6 y salvo que lo contrario estuviera expresamente permitido en este
    Contrato, no podrá reproducirse, transmitirse, transcribirse, almacenarse en
    ningún sistema de recuperación ni traducirse a ningún idioma de ninguna
    manera y por ningún medio ninguna parte del Sitio Web o de los Cuestionarios
    sin contar con el consentimiento previo y por escrito de Spring. Sujeto a su
    cumplimiento con lo previsto en este Contrato y únicamente mientras Spring
    le permita utilizar los Servicios usted podrá visualizar una copia de
    cualquier parte del Sitio Web o de los Cuestionarios a los que le demos
    acceso de conformidad con este Contrato, en un único dispositivo, únicamente
    para su uso personal, no comercial quedando facultado para reproducir y
    facilitar a terceros, tales como su médico o cualquier otro profesional de
    la salud, asegurador o farmacéutico, los resultados derivados del uso de los
    Servicios (por ejemplo, el archivo pdf que Spring le haya facilitado con los
    resultados de cualquier Cuestionario que usted haya completado).

Todos los nombres comerciales, marcas y logotipos utilizados como parte de los
Servicios pertenecen a Spring o a nuestros licenciantes. No podrá utilizar los
nombres comerciales, marcas o logotipos de Spring en relación con ningún
producto o servicio que no sea nuestro ni de ninguna otra forma que pudiera
inducir a confusión. Nada de lo contenido en los Servicios podrá interpretarse
como el otorgamiento de un derecho a utilizar los nombres comerciales, marcas o
logotipos sin contar con el consentimiento expreso, previo y por escrito de su
propietario.

 10. Materiales de Terceros; Enlaces. Algunas funcionalidades de los Servicios
     pueden darle acceso a datos, información y materiales proporcionados por
     terceros (“Materiales de Terceros”) o permitirle que acceda o que reciba
     dichos Materiales de Terceros, incluyendo el acceso a los mismos a través
     de Al utilizar dichas funcionalidades, se entenderá que usted nos está
     dando instrucciones para que accedamos a los Materiales de Terceros de que
     se trate, le dirijamos al lugar en el que se encuentran o se los
     facilitemos. No controlamos, refrendamos ni nos responsabilizamos de los
     Materiales de Terceros, incluyendo su exactitud, integridad, calidad,
     legalidad, utilidad o seguridad ni de los derechos de propiedad intelectual
     sobre los mismos. Determinados Materiales de Terceros podrían ser
     inexactos, engañosos o conducentes a error, entre otras cosas. Nada de lo
     previsto en este Contrato podrá interpretarse como una manifestación o
     garantía de Spring en relación con los Materiales de Terceros. No estamos
     obligados a controlar los Materiales de Terceros. Podemos bloquear o
     desactivar el acceso efectuado a través de los Servicios a cualquier
     Material de Terceros (total o parcialmente) en cualquier momento. Asimismo,
     la disponibilidad de los Materiales de Terceros a través de los Servicios
     no supone nuestra aprobación del, ni nuestra afiliación con el



proveedor de dichos Materiales de Terceros y ese acceso tampoco crea ninguna
relación entre usted y el proveedor de que se trate. EL USO QUE USTED HAGA DE
LOS MATERIALES DE TERCEROS ES A SU PROPIO RIESGO Y QUEDA SUJETO A CUALQUIER
CONDICIÓN O POLÍTICA ADICIONAL APLICABLE A ESOS MATERIALES DE TERCERO (COMO LAS
CONDICIONES GENERALES DEL SERVICIO O LAS POLÍTICAS DE PRIVACIDAD DE LOS
PROVEEDORES DE LOS MATERIALES DE TERCERO).

 11. EXONERACIÓN DE RESPONSABILIDAD. En determinadas jurisdicciones no resulta
     posible establecer una exoneración de responsabilidad en relación con
     determinadas garantías, de manera que las exoneraciones previstas a
     continuación podrían no serle aplicables. EN LA MÁXIMA MEDIDA PERMITIDA POR
     LA LEY APLICABLE, LOS SERVICIOS, PRODUCTOS Y LOS MATERIALES DE TERCEROS SE
     LE PROPORCIONAN ”TAL COMO ESTÁN”, SIN OTORGAR, EN RELACIÓN CON LOS MISMOS,
     GARANTÍAS DE NINGÚN TIPO, EXPLÍCITAS, IMPLÍCITAS O LEGALES. SPRING NO
     OTORGA NINGUNA GARANTÍA NI ASUME NINGUNA RESPONSABILIDAD EN RELACIÓN CON
     LOS SERVICIOS, LOS PRODUCTOS Y LOS MATERIALES DE TERCEROS EN LA MÁXIMA
     MEDIDA PERMITIDA POR LA LEY APLICABLE, INCLUYENDO GARANTÍAS DE
     COMERCIABILIDAD, IDONEIDAD PARA UN PROPÓSITO CONCRETO, AUSENCIA DE
     INFRACCIONES Y TÍTULO. LAS EXONERACIONES DE RESPONSABILIDAD (INCLUYENDO LAS
     PREVISTAS EN ESTE APARTADO Y LAS ESTABLECIDAS EN CUALQUIER OTRO APARTADO DE
     ESTE CONTRATO) SE ESTABLECEN EN BENEFICIO DE SPRING Y DE SUS EMPRESAS
     AFILIADAS ASÍ COMO DE SUS RESPECTIVOS ACCIONISTAS, ADMINISTRADORES,
     DIRECTIVOS, EMPLEADOS, EMPRESAS AFILIADAS, AGENTES, MANDATARIOS,
     REPRESENTANTES, LICENCIANTES, PROVEEDORES Y PROVEEDORES DE SERVICIOS
     (CONJUNTAMENTE, LAS “EMPRESAS AFILIADAS”).

Aunque intentamos preservar la oportunidad, integridad y seguridad de los
Servicios, no garantizamos que los Servicios estén o vayan a estar actualizados,
ni que sean o vayan a ser completos, correctos o seguros ni que el acceso a los
Servicios vaya a estar libre de interrupciones. Los Servicios pueden incluir
inexactitudes, errores y materiales que incumplan o contradigan lo previsto en
este Contrato. Asimismo, es posible que algún tercero pudiera efectuar
modificaciones no autorizadas a los Servicios. Si usted tuviera conocimiento de
cualquier modificación no autorizada póngase  en   contacto   con   nosotros  
en   la   siguiente   dirección   careteam@springhealth.com facilitándonos una
descripción de la modificación y el lugar en el que se encuentra dentro de los
Servicios.

 12. Limitación de EN LA MEDIDA EN QUE ASÍ LO PERMITA LA LEY APLICABLE, SPRING
     NO SERÁ RESPONSABLE POR DAÑOS INDIRECTOS, INCIDENTALES, CONSECUENCIALES,
     ESPECIALES, EJEMPLARIZANTES O PUNITIVOS DE NINGÚN TIPO, YA SE TRATE DE
     DAÑOS CONTRACTUALES, EXTRACONTRACTUALES (INCLUYENDO NEGLIGENCIA),
     RESPONSABILIDAD OBJETIVA O DAÑOS DERIVADOS DE CUALQUIER OTRA FUENTE DE
     RESPONSABILIDAD, INCLUYENDO DAÑOS CALIFICADOS COMO LUCRO CESANTE, PERDIDA
     DE USO O DATOS, PÉRDIDA DE OTROS BIENES INTANGIBLES, AUSENCIA DE SEGURIDAD
     EN LOS ENVÍOS (INCLUYENDO LA INTERCEPTACIÓN NO AUTORIZADA DE CUALQUIER
     ENVÍO POR UN TERCERO) INCLUSO EN EL CASO DE QUE LA POSIBILIDAD DE QUE
     DICHOS DAÑOS PUDIERAN MATERIALIZARSE SE HUBIERA PUESTO DE MANIFIESTO CON
     ANTERIORIDAD A SU ACAECIMIENTO. SIN PERJUICIO DE LO ANTERIOR, SPRING NO
     SERÁ RESPONSABLE DE NINGÚN TIPO DE DAÑO QUE SE DERIVE DEL USO O
     IMPOSIBILIDAD DE USAR LOS SERVICIOS (INCLUYENDO, A EFECTOS ACLARATORIOS,
     LOS CUESTIONARIOS Y LOS RESULTADOS DE LOS MISMOS) NI DE LOS PRODUCTO O DE
     LOS MATERIALES DE TERCEROS. SU ÚNICO REMEDIO EN EL CASO DE QUE NO ESTUVIERA
     SATISFECHO CON LOS SERVICIOS, LOS PRODUCTOS O CUALQUIER MATERIAL DE
     TERCEROS ES DEJAR DE UTILIZAR LOS SERVICIOS. EN LA MEDIDA EN QUE ASÍ LO
     PERMITA LA LEY APLICABLE, LA RESPONSABILIDAD TOTAL MÁXIMA DE SPRING POR
     DAÑOS Y PERJUICIOS O POR CUALQUIER OTRO MOTIVO, TANTO CONTRACTUAL COMO
     EXTRACONTRACTUAL (INCLUYENDO NEGLIGENCIA) O DERIVADA DE CUALQUIER OTRA
     FUENTE DE RESPONSABILIDAD, SERÁ DE CIEN DÓLARES AMERICANOS ($100 USD).



LAS LIMITACIONES DE RESPONSABILIDAD AQUÍ CONTENIDAS (INCLUYENDO LAS QUE SE
DETALLAN EN ESTE APARTADO Y EN CUALQUIER OTRO LUGAR DE ESTE CONTRATO) SE
ESTABLECEN EN BENEFICIO DE SPRING Y DE SUS EMPRESAS AFILIADAS.

Es posible que la ley aplicable no permita establecer limitaciones de
responsabilidad en relación con determinadas garantías implícitas ni exclusiones
o limitaciones de responsabilidad en relación con determinados daños; si lo
anterior le resultara aplicable, algunas o todas las exoneraciones, exclusiones
o limitaciones podrían no serle aplicables y es posible que usted tenga ciertos
derechos adicionales por ley.

 13. Indemnización. Salvo que así lo prohíba la ley aplicable, usted se
     compromete a defender, indemnizar y mantener tanto a Spring como a sus
     Empresas Afiliadas indemnes frente a cualquier reclamación, daño, coste o
     gasto (incluyendo los honorarios de abogado) que se deriven de o que estén
     relacionados con (a) su uso de, o cualquier actividad relacionada con, los
     Servicios (incluyendo, a efectos aclaratorios, los Cuestionarios y los
     resultados de los mismos); y (b) cualquier incumplimiento o presunto
     incumplimiento de este Contrato por su
 14. Terminación. Este Contrato estará en vigor hasta su terminación. Spring
     puede cancelar o suspender su uso de los Servicios en cualquier momento sin
     necesidad de previo aviso, incluyendo en aquellos casos en los que Spring
     considere que usted ha incumplido o ha actuado de forma contraria a la
     letra o al espíritu de este Contrato. Tras la terminación o suspensión del
     Contrato, cesará, con carácter inmediato, su derecho a utilizar los
     Servicios y Spring podrá, sin incurrir en ninguna responsabilidad frente a
     usted ni frente a ningún tercero, desactivar o borrar, de forma inmediata,
     su nombre de usuario, contraseña y cuenta, así como todos los materiales
     asociados a la misma sin ninguna obligación de facilitarle ningún otro
     acceso a dichos Los apartados 1, 2, 4 a 9 y 11 a 19 continuarán en vigor
     tras la extinción o terminación de este Contrato.
 15. Ley aplicable; Jurisdicción. Con independencia de su lugar de residencia,
     este Contrato está sujeto a y se interpretará de conformidad con las leyes
     del Estado de Nueva York, Estados Unidos, sin que resulten aplicables las
     normas sobre resolución de conflicto de leyes. Usted acepta someterse a la
     jurisdicción exclusiva de los tribunales federales y estatales de Nueva
     York, Nueva York, Estados Unidos y renuncia a oponer cualquier excepción de
     falta de jurisdicción o competencia objetiva o territorial en relación con
     dichos
 16. Información o Si tuviera cualquier pregunta o queja en relación con los
     Servicios, envíe un correo electrónico a careteam@springhealth.com. Tenga
     en cuenta que las comunicaciones a través de correo electrónico no son
     necesariamente seguras; en consecuencia, no incluya los datos de ninguna
     tarjeta de crédito o cualquier otro tipo de datos sensibles en la
     correspondencia que mantenga con nosotros a través de correo electrónico.
 17. Este Contrato no da lugar a, ni deberá interpretarse como, un contrato de
     asociación, empresa conjunta, relación laboral, agencia, franquicia entre
     usted y Spring. En el caso de que cualquier disposición de este Contrato se
     considerara ilegal, nula o ineficaz por cualquier razón, dicha disposición
     se tendrá por no puesta y no afectará a la validez y eficacia de las
     restantes disposiciones del Contrato. No puede ceder, transmitir ni
     sublicenciar ninguno de sus derechos u obligaciones bajo el Contrato sin
     contar con nuestro consentimiento expreso, previo y por escrito. Estamos
     facultados para ceder, transmitir o sublicenciar todos o parte de nuestros
     derechos y obligaciones bajo este Contrato sin limitación. La renuncia a
     exigir el cumplimiento de este Contrato en relación con cualquier
     incumplimiento puntual del mismo no se entenderá como una renuncia a exigir
     dicho cumplimiento en relación con cualquier incumplimiento anterior o
     posterior. Este Contrato no se verá modificado como resultado del
     desarrollo de la relación entre las partes ni como consecuencia de ninguna
     práctica comercial. Los encabezamiento, títulos o subtítulos de los
     apartados de este Contrato se incluyen únicamente a efectos informativos y
     no definen ni explican el contenido de ningún apartado o disposición. Todos
     los términos definidos en singular tendrán el mismo significado que se les
     atribuye, al ser utilizados en plural, siempre que resulte adecuado y salvo
     que se establezca cualquier otra cosa en este Contrato. El uso del término
     “incluyendo” o cualquier variación del mismo en este Contrato se
     interpretará como si dicho término fuera seguido de la expresión “sin
     limitación”. Este Contrato, incluyendo los términos o condiciones
     incorporados



al mismo, constituye el acuerdo completo entre usted y Spring en relación con el
objeto del mismo, y sustituye cualquier acuerdo o entendimiento previo o
coetáneo, verbal o escrito, entre usted y Spring en relación con dicho objeto.
Las notificaciones que debamos efectuar bajo este Contrato (incluyendo las
notificaciones relativas a la modificación del Contrato) podrán realizarse
mediante su publicación en los Servicios o a través de correo electrónico
(incluyendo, en ambos casos, a través del envío de un enlace) o mediante correo
ordinario o en la forma establecida en la ley aplicable. La versión impresa de
este Contrato y de cualquier notificación enviada de forma electrónica
resultarán admisibles como prueba en cualquier procedimiento judicial o
administrativo que verse sobre este Contrato o que se plantee en relación con el
mismo, sin limitación, de la misma forma y con sujeción a las mismas condiciones
que las aplicables a cualquier otro documento o registro comercial original cuya
versión impresa se haya conservado. Spring no será responsable del
incumplimiento de ninguna obligación debido a cualquier causa o circunstancia
ajena a su control.

 18. Condiciones Específicas para Apple. Además de aceptar las disposiciones
     anteriores, y no obstante cualquier disposición en contrario aquí prevista,
     las siguientes disposiciones resultarán de aplicación en el caso de que
     usted utilice cualquier versión de cualquier Aplicación compatible con el
     sistema operativo iOS de Apple Inc. (“Apple”). Apple no es parte de este
     Contrato ni tampoco es propietaria ni se responsabiliza de las
     Aplicaciones. Apple no otorga ninguna garantía en relación con las
     Aplicaciones excepto, cuando así resulte aplicable, la de reembolso del
     precio de compra de la misma. Apple no es responsable del mantenimiento ni
     de ningún otro servicio de atención al cliente de las Aplicaciones y no
     asume ninguna responsabilidad por las reclamaciones, pérdidas,
     responsabilidades, daños, costes o gastos incurridos en relación con las
     Aplicaciones, incluyendo reclamaciones por producto defectuoso de terceros,
     reclamaciones fundamentadas en que las Aplicaciones no se ajustan a los
     requisitos legales o reglamentarios aplicables, reclamaciones efectuadas
     sobre la base de los derechos de los consumidores o cualquier normativa de
     carácter análogo y reclamaciones en relación con la infracción de derechos
     de propiedad intelectual. Cualquier pregunta o reclamación en relación con
     el uso de las Aplicaciones, incluyendo las que se refieran a derechos de
     propiedad intelectual, deberán dirigirse a Spring de conformidad con lo
     previsto en el apartado “Información o Reclamaciones” La licencia que se le
     otorga en virtud de este Contrato queda limitada a una licencia
     intransferible para utilizar las Aplicaciones en un producto de la marca
     Apple, de su propiedad o bajo su control o utilizado de cualquier otra
     forma prevista en las Reglas de Uso establecidas en las Condiciones
     Generales de Servicio aplicables en cada momento en la Tienda de
     Aplicaciones (App Store) de Apple, que utilice el sistema operativo iOS de
     Apple. Asimismo, usted queda obligado a cumplir con las condiciones
     previstas en cualquier contrato con terceros aplicable al uso de las
     Aplicaciones, tales como el contrato de servicio de datos inalámbricos.
     Apple y las filiales de Apple se consideran como beneficiarios de las
     estipulaciones a favor de tercero contenidas en este Contrato y, al aceptar
     las condiciones previstas en este Contrato, estaremos facultados (y se
     entenderá que aceptamos el derecho) a instar el cumplimiento de este
     Contrato frente a usted como beneficiarios de las estipulaciones contenidas
     en el mismo; no obstante lo anterior, el derecho de Spring a formalizar,
     rescindir o terminar cualquier modificación, renuncia o acuerdo
     transaccional al amparo de este Contrato no quedará sujeto a la obtención
     del consentimiento de ningún tercero.
 19. Tanto usted como Spring han exigido expresamente que este Contrato y todos
     los documentos relacionados con el mismo se redacten en idioma inglés/
     español.


TERMS OF SERVICE



CREATED: FEBRUARY 22, 2022, LAST UPDATED: FEBRUARY 22, 2022



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.

This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring- branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), if applicable. Your use of the Services is governed by this Agreement
regardless of how you access the Services, including through the Internet,
through Wireless Access Protocol (commonly referred to as “WAP”), through a
mobile network or otherwise.

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.

BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.

 1. Spring Does Not Provide Medical Advice. The Services, including, without
    limitation, the Questionnaires and the results of the Questionnaires, are
    provided by Spring and its licensors for informational purposes The
    Services, and any data, information or results provided on, through or by
    the Services, are (a) not intended to be medical advice or instructional for
    medical diagnosis or treatment, (b) not intended to be complete or to
    replace personal consultation with a qualified health care professional, and
    (c) not a substitute for the advice of your physician or other qualified
    health provider(s). They are provided for informational purposes only and
    should not be relied upon. You should always seek the advice of your
    physician or other qualified health provider regarding any data, information
    or results provided by the Services or any questions you may have regarding
    a health or medical condition, and you must never disregard, avoid or delay
    obtaining professional medical advice from your physician or other qualified
    health provider(s) because of any data, information or results provided on,
    through or by the Services. You acknowledge that while some Content (as
    defined below) may be provided by individuals in the health care field, the
    provision of such Content does not create a medical professional/patient
    relationship, and does not constitute a medical opinion, medical advice, or
    diagnosis or treatment, but is provided for informational purposes only and
    should not be relied upon. “Content” means text, data, graphics, images,
    photographs, video, audio, information, suggestions, guidance, content and
    other materials provided, made available or otherwise found on the Website.
    The Content is not intended to substitute for or replace any other
    diagnostic or therapeutic services. Reliance on any Content is solely at
    your own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS
    CREATED BY USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH
    CONTENT IS



PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER
COMMUNICATIONS.

 2. The Services may refer to certain goods or services (collectively,
    “Products”), including making available listings, descriptions, and images
    of, and references and links to, Products, whether such Products are made
    available by Spring or by third parties. Such references do not imply our
    endorsement of any Product or affiliation with the provider of such Product.
    We make no representations as to the completeness, accuracy, quality,
    fitness for purpose, timeliness or otherwise of such references (including
    any features or specifications), and any such information is subject to
    change at any time without notice. It is your responsibility to ascertain
    and obey all applicable local, provincial, federal and foreign laws
    (including minimum age requirements) regarding the possession, use and sale
    of any Product. The Products may be changed periodically without prior
    notice.
 3. We may change this Agreement by notifying you of such changes by any
    reasonable means, including by posting a revised Agreement through the
    Services, or as otherwise required by applicable law. Any such changes will
    not apply to any dispute between you and us arising prior to the date on
    which we posted the revised Agreement incorporating such changes, or
    otherwise notified you of such changes.

Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); or offer opportunities to some or all
Services users. We will, where possible, provide you with prior notice of
substantial changes to this Agreement, but may not always be able to do so. You
should check the current version of this Agreement each time you use the
Services.

 4. Information Submitted Through the Services. We will collect, store, transfer
    and otherwise use your information in accordance with Spring’s Privacy
    Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
    your personal data as described in the Privacy Policy, which may be amended
    from time to time. A copy of the Privacy Policy is located at
    https://care.springhealth.com/privacy.
 5. Jurisdictional The Services is controlled, hosted and operated from the
    United States. The Services may not be appropriate or available for use in
    some non-U.S. jurisdictions. Any use of the Services is at your own risk,
    and you must comply with all applicable laws, rules and regulations in doing
    so. We may limit the Services’ availability at any time, in whole or in
    part, to any person, geographic area or jurisdiction that we choose. Some
    jurisdictions allow specific rights to residents or citizens of such
    jurisdictions. Please see the Privacy Policy to see how to exercise such
    rights.
 6. Rules of In connection with the Services, you will not (and will not
    encourage third parties to): use the Services for any purpose (including any
    purpose that is fraudulent or otherwise tortious or unlawful) other than the
    Services’ intended purpose; harvest or collect information about users of
    the Services; interfere with or disrupt the operation of the Services or the
    servers or networks used to make the Services available, including by
    hacking or defacing any portion of the Services, or violate any requirement,
    procedure or policy of such servers or networks; restrict or inhibit any
    other person from using the Services; copy, record, reproduce, modify,
    adapt, translate, create derivative works of, sell, rent, lease, loan,
    timeshare, distribute or otherwise exploit any portion of (or any use of)
    the Services except as expressly authorized herein, without Spring’s express
    prior written consent (this includes an express prohibition with respect to
    the taping, recording and/or photographing in any format (e.g., video,
    audio, etc.) by you and/or any third party of any counseling sessions
    rendered through the use of the Service); reverse engineer, decompile or
    disassemble any portion of the Services, except where such restriction is
    expressly prohibited by applicable law; remove any copyright, trademark or
    other proprietary rights notice from the Services; frame or mirror any
    portion of the Services, or otherwise incorporate any portion of the
    Services into any product or service, without Spring’s express prior written
    consent; systematically download and store Services content; use any robot,
    spider, search/retrieval application or other manual or automatic device to
    retrieve,



index, “scrape,” “data mine” or otherwise gather Services content, or reproduce
or circumvent the navigational structure or presentation of the Services,
without Spring’s express prior written consent; post, transmit or otherwise make
available through or in connection with the Services any materials that are or
may be: (a) threatening, harassing, degrading, hateful or intimidating, or
otherwise fail to respect the rights and dignity of others; (b) defamatory,
libelous, or otherwise tortious; (c) fraudulent, false, or otherwise intended to
manipulate, distort, mislead, misrepresent, falsify or interfere with the
Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.

 7. Registration; Usernames and Passwords. You may need to register to use all
    or part of the Services. We may reject, or require that you change, any
    username, password or other information that you provide to us in
    registering. Your user name and password are for your personal use only and
    should be kept confidential; you, and not Spring, are responsible for any
    use or misuse of your user name or password, and you must promptly notify us
    of any confidentiality breach or unauthorized use of your user name or
    password, or your Services account.
 8. If you provide to us any ideas, proposals, suggestions, recommendations or
    other materials (“Feedback”), whether related to the Services or otherwise,
    Spring and our affiliates will be free to use and disclose the Feedback in
    our sole discretion without any obligations or restrictions of any kind,
    including creating and distributing any product or service that incorporates
    the Feedback without paying you any royalties. You hereby assign to us, free
    of charge, on an exclusive basis, for the entire world and for the full term
    of legal protection provided by the applicable law as and when they are
    created, all intellectual property rights, including in particular but
    without limitation copyrights, author’s rights, trademarks, patents, utility
    models, registered and unregistered designs, models, design patents, rights
    of database creators, software, source code, object code and related
    documentation, mask works, know-how, trade and manufacturing secrets and
    confidential data, and all other intellectual property rights or related
    rights (hereafter the “Intellectual Property Rights”), attached or likely to
    be attached to the Feedback. In particular, you hereby assign free of
    charge, on an exclusive basis, for the entire world and for the full term of
    legal protection provided by the applicable law, all author’s economic
    rights in respect of the Feedback, as and when such Feedback is created,
    such that you retain no economic right whatsoever in respect of the
    Feedback. This assignment of economic rights is granted for all purposes
    whatsoever, including, without limitation, corporate, commercial, marketing,
    advertising, promotional, management, organizational, publishing.

Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment with respect to
the Feedback and the Intellectual Property Rights provided hereunder.

You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.

 9. Spring’s Intellectual Property We and our licensors own the Website,
    Questionnaires and other Services. Without limiting Section 6 and except as
    otherwise expressly permitted by this Agreement, no part of the Website or
    Questionnaires may be reproduced, transmitted, transcribed, stored in a
    retrieval system, or translated into any language in any form by any means
    without the prior written permission of Spring. Subject to your compliance
    with this Agreement, and solely for so long as you are permitted by Spring
    to use the Services, you may view one (1) copy of any portion of the Website
    or Questionnaires to which we provide you access hereunder, on any single
    device, solely for your personal, non-commercial use and you may reproduce
    and disclose to third parties, such as your physician or other health
    provider, insurance provider or pharmacy, the results of your



use of the Services (for example, the PDF file provided by Spring to you with
the results of your taking a Questionnaire).

All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.

 10. Third-Party Materials; Links. Certain Services functionality may make
     available access to data, information, and materials made available by
     third parties (“Third Party Materials”), or allow for the routing or
     transmission of such Third Party Materials, including via By using such
     functionality, you are directing us to access, route and transmit to you
     the applicable Third-Party Materials. We neither control nor endorse, nor
     are we responsible for, any Third Party Materials, including the accuracy,
     integrity, quality, legality, usefulness or safety of Third Party
     Materials, or any intellectual property rights therein. Certain Third-Party
     Materials may, among other things, be inaccurate, misleading or deceptive.
     Nothing in this Agreement will be deemed to be a representation or warranty
     by Spring with respect to any Third-Party Materials. We have no obligation
     to monitor Third Party Materials, and we may block or disable access to any
     Third-Party Materials (in whole or part) through the Services at any time.
     In addition, the availability of any Third-Party Materials through the
     Services does not imply our endorsement of, or our affiliation with, any
     provider of such Third-Party Materials, nor does such availability create
     any legal relationship between you and any such provider. YOUR USE OF THIRD
     PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS,
     CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY MATERIALS (SUCH AS
     TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY
     MATERIALS).
 11. DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
     disclaimer of certain warranties, so the disclaimers below may not apply to
     TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS”
     WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY.
     SPRING DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER
     APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
     PARTICULAR PURPOSE, NON- INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY
     KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE
     ON BEHALF OF BOTH SPRING AND ITS AFFILIATES AND THEIR RESPECTIVE
     SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS,
     MANDATARIES, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS
     (COLLECTIVELY, THE “AFFILIATED ENTITIES”).

While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.

 12. Limitation of TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPRING WILL NOT BE
     LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR
     PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
     NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS
     OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF
     SUBMISSIONS (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY
     SUBMISSIONS), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES
     OR LOSSES. WITHOUT LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR
     DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE



SERVICES (INCLUDING, TO BE CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR
FROM ANY PRODUCTS OR THIRD-PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR
DISSATISFACTION WITH THE SERVICES OR ANY PRODUCTS OR THIRD- PARTY MATERIALS IS
TO STOP USING THE SERVICES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE
MAXIMUM AGGREGATE LIABILITY OF SPRING FOR ALL DAMAGES, LOSSES AND CAUSES OF
ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE
ONE HUNDRED UNITED STATES DOLLARS (USD

$100). ALL LIMITATIONS OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND
ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND THE
AFFILIATED ENTITIES.

Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.

 13. Except to the extent prohibited under applicable law, you agree to defend,
     indemnify and hold harmless Spring and the Affiliated Entities from and
     against all claims, losses, costs and expenses (including attorneys’ fees)
     arising out of or related to (a) your use of, or activities in connection
     with, the Services (including, to be clear, the Questionnaires and results
     thereof); and (b) any violation or alleged violation of this Agreement by
     you.
 14. This Agreement is effective until terminated. Spring may terminate or
     suspend your use of the Services at any time and without prior notice,
     including if Spring believes that you have violated or acted inconsistently
     with the letter or spirit of this Agreement. Upon any such termination or
     suspension, your right to use the Services will immediately cease, and
     Spring may, without liability to you or any third party, immediately
     deactivate or delete your user name, password and account, and all
     associated materials, without any obligation to provide any further access
     to such materials. Sections 1, 2, 4 through 9, and 11 through 19 will
     survive any expiration or termination of this Agreement.
 15. Governing Law; This Agreement is governed by and will be construed in
     accordance with the laws of the State of New York, U.S.A., without regard
     to its principles of conflicts of law, and regardless of your location. You
     agree to exclusive jurisdiction of the federal and state courts located in
     New York, New York, U.S.A., and waive any jurisdictional, venue or
     inconvenient forum objections to such courts.
 16. Information or Complaints. If you have a question or complaint regarding
     the Services, please send an e-mail to careteam@springhealth.com. Please
     note that e-mail communications will not necessarily be secure;
     accordingly, you should not include credit card information or other
     sensitive information in your e-mail correspondence with
 17. This Agreement does not, and will not be construed to, create any
     partnership, joint venture, employer-employee, agency or
     franchisor-franchisee relationship between you and Spring. If any provision
     of this Agreement is found to be unlawful, void or for any reason
     unenforceable, that provision will be deemed severable from this Agreement
     and will not affect the validity and enforceability of any remaining
     provision. You may not assign, transfer or sublicense any or all of your
     rights or obligations under this Agreement without our express prior
     written consent. We may assign, transfer or sublicense any or all of our
     rights or obligations under this Agreement without restriction. No waiver
     by either party of any breach or default hereunder will be deemed to be a
     waiver of any preceding or subsequent breach or default. Neither a course
     of dealing nor conduct between you and us nor any trade practices shall be
     deemed to modify this Agreement. Any heading, caption or section title
     contained herein is for convenience only, and in no way defines or explains
     any section or provision. All terms defined in the singular will have the
     same meanings when used in the plural, where appropriate and unless
     otherwise specified. Any use of the term “including” or variations thereof
     in this Agreement will be construed as if followed by the phrase “without
     limitation.” This Agreement, including any terms and conditions
     incorporated herein, is the entire agreement between you and Spring
     relating to the subject matter hereof, and supersedes any and all prior or



contemporaneous written or oral agreements or understandings between you and
Spring relating to such subject matter. Notices to you (including notices of
changes to this Agreement) may be made via posting to the Services or by e-mail
(including in each case via links), or by regular mail, or as may be required by
applicable law. Without limitation, a printed version of this Agreement and of
any notice given in electronic form will be admissible in judicial or
administrative proceedings based upon or relating to this Agreement to the same
extent and subject to the same conditions as other business documents and
records originally generated and maintained in printed form. Spring will not be
responsible for any failure to fulfill any obligation due to any cause beyond
its control.

 18. Apple-Specific Terms. In addition to your agreement with the foregoing
     terms and conditions, and notwithstanding anything to the contrary herein,
     the following provisions apply with respect to your use of any version of
     any App compatible with the iOS operating system of Apple Inc. (“Apple”).
     Apple is not a party to this Agreement and does not own and is not
     responsible for the Apps. Apple is not providing any warranty for the Apps
     except, if applicable, to refund the purchase price for it. Apple is not
     responsible for maintenance or other support services for the Apps and will
     not be responsible for any other claims, losses, liabilities, damages,
     costs or expenses with respect to the Apps, including any third-party
     product liability claims, claims that the Apps fail to conform to any
     applicable legal or regulatory requirement, claims arising under consumer
     protection or similar legislation, and claims with respect to intellectual
     property infringement. Any inquiries or complaints relating to the use of
     the Apps, including those pertaining to intellectual property rights, must
     be directed to Spring in accordance with the “Information or Complaints”
     section The license you have been granted herein is limited to a
     non-transferable license to use the Apps on an Apple- branded product that
     runs Apple’s iOS operating system and is owned or controlled by you, or as
     otherwise permitted by the Usage Rules set forth in Apple’s then-current
     App Store Terms of Service. In addition, you must comply with the terms of
     any third-party agreement applicable to you when using the Apps, such as
     your wireless data service agreement. Apple and Apple’s subsidiaries are
     third-party beneficiaries of this Agreement and, upon your acceptance of
     the terms and conditions of this Agreement, will have the right (and will
     be deemed to have accepted the right) to enforce this Agreement against you
     as a third-party beneficiary thereof; notwithstanding the foregoing,
     Spring’s right to enter into, rescind or terminate any variation, waiver or
     settlement under this Agreement is not subject to the consent of any third
     party.
 19. You and Spring have each expressly requested and required this Agreement
     and all documents that relate hereto be drawn up in the English language.


CONDITIONS D’UTILISATION



Veuillez lire attentivement les présentes conditions d’utilisation (l’ « Entente
»). En cliquant sur le mécanisme destiné à confirmer votre accord ou en
continuant à accéder ou à utiliser les Services (tels que définis ci-dessous),
vous acceptez d’être lié par la présente Entente. Si vous n’êtes pas d’accord
avec la présente Entente, ne cliquez pas sur le mécanisme destiné à confirmer
votre accord et ne commencez pas à installer, à accéder ou à utiliser autrement
les Services, que ce soit en tout ou en partie.



La présente Entente entre vous et Spring Care, Inc. (« Spring » ou « nous »)
concerne votre utilisation de (y compris tout accès à) (1) le site Web de Spring
actuellement accessible au https://benefits.springhealth.com (ce site, ainsi que
tout contenu, matériel et services qui y sont disponibles, et tout site(s) Web
le remplaçant, le « Site Web »), (2) les applications que nous pouvons rendre
disponibles pour une utilisation sur ou via des ordinateurs et des appareils
mobiles (les

« Applications ») et (3) les quiz, tests et questionnaires (et leurs résultats)
que nous rendons disponibles sur ou via le Site Web ou les Applications (les «
Questionnaires ») (tout ce qui précède, collectivement, les « Services »). La
présente Entente incorpore par cette référence toutes autres conditions
d’utilisation supplémentaires publiées par Spring via les Services, ou autrement
mises à votre disposition par Spring, ainsi que tous les services mis à votre
disposition par les sociétés professionnelles médicales de marque Spring (par
exemple, Spring Medical Care, PC), le cas échéant. Votre utilisation des
Services est régie par la présente Entente, peu importe la façon dont vous
accédez aux Services, y compris par Internet, grâce à un point d’accès sans fil
(communément appelé « WAP »), par l’intermédiaire d’un réseau mobile ou
autrement.



VEUILLEZ LIRE ATTENTIVEMENT LA PRÉSENTE ENTENTE POUR VOUS ASSURER QUE VOUS EN
COMPRENEZ CHACUNE DES DISPOSITIONS. LA PRÉSENTE ENTENTE CONTIENT DES
INFORMATIONS IMPORTANTES CONCERNANT VOS DROITS, RECOURS ET OBLIGATIONS, Y
COMPRIS CERTAINES LIMITATIONS ET EXCLUSIONS QUANT AUX DOMMAGES QUE VOUS POURRIEZ
RÉCLAMER DE SPRING, AINSI QUE VOS OBLIGATIONS D’INDEMNISATION À L’ÉGARD DE
SPRING.



EN UTILISANT LES SERVICES, VOUS AFFIRMEZ AVOIR L’ÂGE LÉGAL DE LA MAJORITÉ REQUIS
POUR CONCLURE LA PRÉSENTE ENTENTE.



1.    Spring ne fournit pas de conseils médicaux. Les Services, y compris, sans
s’y limiter, les Questionnaires et les résultats des Questionnaires, sont
fournis par Spring et ses concédants de licence à titre informatif uniquement.
Les Services, et toutes les données, informations ou résultats fournis sur, via
ou par les Services, ne sont (a) pas destinés à être des conseils médicaux ou
des instructions pour un diagnostic ou un traitement médical, (b) ne sont pas
destinés à être exhaustifs ou à remplacer une consultation personnelle avec un
professionnel qualifié de la santé, et (c) ne remplacent pas les conseils de
votre médecin ou d’autres prestataires de soins de santé qualifiés. Ils sont
fournis à titre informatif seulement et vous ne devez pas vous y fier indument.
Vous devez toujours demander conseil à votre médecin ou à un autre professionnel
de la santé qualifié pour toute question que vous pourriez avoir concernant les
données, informations ou résultats fournis par les Services ou concernant votre
état de santé ou un problème médical, et vous ne devez jamais ignorer, éviter ou
retarder l’obtention d’un avis médical professionnel de votre médecin ou
autre(s) professionnel(s) de santé qualifié(s) en raison de toute donnée,
information ou résultat fourni sur, via ou par les Services. Vous reconnaissez
que même si certains Contenus (tels que définis ci-dessous) peuvent être fournis
par des individus œuvrant dans le domaine de la santé, la fourniture d’un tel
Contenu ne crée pas de relation professionnelle médecin/patient et ne constitue
pas un avis médical, un conseil médical, un diagnostic ou un traitement, mais
est fourni à titre informatif uniquement. Vous ne devez pas vous y fier
indument. Le terme « Contenu » désigne le texte, les données, les graphiques,
les images, les photographies, la vidéo, l’audio, les informations, les
suggestions, les conseils, le contenu et les autres éléments fournis, mis à
disposition ou autrement trouvés sur le Site Web. Le Contenu n’est pas destiné à
être substitué à ou à remplacer tout autre service diagnostique ou
thérapeutique. Si vous choisissez de vous fier au Contenu, vous le faites à vos
propres risques. AUCUNE RELATION PROFESSIONNELLE MÉDICIN/PATIENT N’EST CRÉÉE EN
UTILISANT LE SITE WEB OU TOUT CONTENU QUI S’Y TROUVE, QU’UN TEL CONTENU SOIT
FOURNI PAR OU À L’OCCASION DE L’UTILISATION DU SITE WEB OU PAR TOUTE AUTRE
COMMUNICATION.



2.    Les produits. Les Services peuvent faire référence à certains biens ou
services (collectivement, les « Produits »), y compris la mise à disposition de
listes, de descriptions et d’images, ainsi que de références et de liens vers
des Produits, que ces Produits soient offerts par Spring ou par des tiers. De
telles références n’impliquent pas notre approbation d’un Produit ou une
affiliation avec le fournisseur de ce Produit. Nous ne faisons aucune
déclaration ou représentation quant à l’exhaustivité, l’exactitude, la qualité,
l’adéquation, la régularité, la ponctualité ou toute autre déclaration ou
représentation à l’égard de ces références (y compris les caractéristiques ou
spécifications), et ces informations peuvent être modifiées sans préavis. Il est
de votre responsabilité de vérifier et de respecter toutes les lois locales,
provinciales, fédérales et étrangères applicables (y compris les exigences
relatives à l’âge minimum) concernant la possession, l’utilisation et la vente
de tout Produit. Les Produits peuvent être modifiés périodiquement sans préavis.



3.    Changements. Nous pouvons modifier la présente Entente en vous donnant un
préavis d’au moins 30 jours de ces modifications par tout moyen raisonnable, y
compris en publiant une version révisée de la présente Entente via les Services,
ou tel que requis par la loi applicable. Ces modifications ne s’appliqueront pas
à tout litige entre vous et nous portant sur des événements survenus avant la
date à laquelle nous avons publié l’Entente révisée incorporant ces
modifications, ou dont nous vous avons autrement informé. Nous pouvons
également, sans engager notre responsabilité, modifier ou interrompre les
Services, en tout ou en partie (y compris l’accès aux Services via des liens
tiers); facturer, modifier ou renoncer aux frais requis pour utiliser les
Services; ou offrir des opportunités à certains ou à tous les utilisateurs des
Services. Nous vous aviserons au préalable de telles modifications, de la
manière indiquée ci – dessus. Si vous n’êtes pas d’accord avec les modifications
apportées à l’Entente ou aux Services, vous devez cesser d’utiliser les Services
et mettre fin à l’Entente conformément à l’article 14 ci-dessous.



Votre utilisation des Services après la modification de la présente Entente sera
considérée comme votre acceptation de ces modifications. La légende « DERNIÈRE
MISE À JOUR » ci- dessus indique quand la présente Entente a été modifiée pour
la dernière fois. Vous devez vérifier la version courante de la présente Entente
chaque fois que vous utilisez les Services.



4.    Informations soumises via les Services. Votre soumission de renseignements
personnel et d’information via les Services est régie par la politique de
confidentialité de Spring, accessible au https://care.springhealth.com/privacy
(la « Politique de confidentialité »). Vous consentez à la collecte, à
l’utilisation et à la communication de vos renseignements personnels aux fins
décrites dans notre Politique de confidentialité. En particulier, vous
reconnaissez et acceptez que nous puissions utiliser vos renseignements
personnels, y compris des renseignements personnels de nature sensible,
provenant de plusieurs utilisateurs des Services pour créer des « données
agrégées » non identifiables (par exemple, des rapports qui calculent le
pourcentage d’utilisateurs qui ont donnent une réponse particulière ou
obtiennent un certain résultat aux Questionnaires) qui peuvent être divulguées à
des tiers. Vous déclarez et garantissez que tout renseignement que vous
fournissez dans le cadre des Services est et restera exact et complet, et que
vous allez agir de manière raisonnable pour garder et mettre à jour ces
renseignements si nécessaire. En utilisant les Services, vous confirmez que vous
avez lu et compris la Politique de confidentialité. Si vous n’acceptez pas cette
Politique de confidentialité, vous ne devez pas utiliser nos Services. Si Spring
décide de modifier la Politique de confidentialité, nous publierons ces
modifications de manière évidente afin que les utilisateurs sachent toujours
quels renseignements nous recueillons, comment nous les utilisons et dans
quelles circonstances, le cas échéant, nous les communiquons. Nous vous
recommandons cependant de lire la Politique de confidentialité chaque fois que
vous utilisez nos Services, pour pallier à l’éventualité où vous auriez manqué
notre avis de modification. En continuant d’utiliser les Services, vous
confirmez avoir lu et compris la Politique de confidentialité. Si vous
n’acceptez pas une quelconque des modifications de la Politique de
confidentialité, vous ne devez pas utiliser nos Services.



5.    Questions juridictionnelles. Les Services sont contrôlés, hébergés et
exploités à partir des États-Unis. Les Services peuvent ne pas être appropriés
ou disponibles dans certaines juridictions autres que les États-Unis. Toute
utilisation des Services est à vos propres risques, et vous devez vous conformer
à toutes les lois et règlements applicables dans le cadre de votre utilisation.
Nous pouvons limiter la disponibilité des Services à tout moment, en tout ou en
partie, à toute personne, zone géographique ou territoire de notre choix.
Certaines juridictions confèrent des droits spécifiques aux résidents ou aux
citoyens de ces juridictions. Veuillez consulter la Politique de confidentialité
pour savoir comment exercer ces droits.



6.    Règles de conduite. Dans le cadre des Services, vous n’allez pas (et
n’encouragerez pas des tiers à): utiliser les Services à des fins autres que
celles qui sont prévues pour ceux-ci (y compris à des fins frauduleuses ou
autrement illégales); recueillir ou capter des informations sur les utilisateurs
des Services; interférer avec ou perturber le fonctionnement des Services ou des
serveurs ou réseaux utilisés pour offrir les Services, y compris en piratant ou
en dégradant toute partie des Services, ou en violant toute exigence, procédure
ou politique de ces serveurs ou réseaux; restreindre ou empêcher toute autre
personne d’utiliser les Services; copier, enregistrer, reproduire, modifier,
adapter, traduire, créer des œuvres dérivées, vendre, louer, prêter, partager
l’accès, distribuer ou autrement exploiter de quelque manière que ce soit toute
partie (ou toute utilisation) des Services, sauf tel qu’explicitement autorisé
par la présente Entente, sans le consentement écrit préalable de Spring (cela
inclut une interdiction explicite d’enregistrer et/ou photographier dans
n’importe quel format (ex. vidéo, audio, etc.) par vous ou tout tiers de toute
consultation dispensée via l’utilisation des Services); faire de l’ingénierie
inversée, décompiler ou désassembler toute partie des Services, sauf si une
telle restriction est explicitement interdite par la loi applicable; supprimer
tout avis de droit d’auteur, marque de commerce ou d’autres droits de propriété
des Services; inclure ou dupliquer toute partie des Services, ou incorporer
autrement toute partie des Services dans un produit ou service, sans le
consentement écrit préalable explicite de Spring ; télécharger et stocker
systématiquement le contenu des Services; utiliser un robot, un robot
d’indexation (spider), une application de recherche/récupération ou tout autre
appareil manuel ou automatique pour récupérer, indexer, extraire (scraping),
exporter des données (data mining) ou autrement recueillir le contenu des
Services, ou reproduire ou contourner la structure de navigation ou la
présentation des Services, sans le consentement écrit préalable explicite de
Spring; publier, transmettre ou autrement rendre disponible via ou en relation
avec les Services tout matériel qui est ou peut être : (a) menaçant, harcelant,
dégradant, haineux ou intimidant, ou autrement ne respectant pas les droits et
la dignité d’autrui; (b) diffamatoire, calomnieux ou autrement délictuel; (c)
frauduleux, faux ou autrement destiné à manipuler, déformer, induire en erreur,
dénaturer, falsifier ou interférer avec les Services ou l’utilisation des
Services (par exemple, en ce qui concerne les Questionnaires et les résultats
fournis par les Services); (d) obscène, indécent, pornographique ou autrement
répréhensible; ou (e) protégés par droit d’auteur, marque de commerce, secret
commercial, droit de la personnalité, doit à la protection de la vie privée, ou
tout autre droit de propriété, sans le consentement écrit préalable explicite du
titulaire de ces droits; publier, transmettre ou autrement rendre disponible via
ou en relation avec les Services tout virus, ver informatique, cheval de Troie,
easter egg, bombe à retardement (time bomb), logiciel espion, logiciel de rançon
ou autre code informatique, fichier ou programme qui est ou est potentiellement
dangereux ou invasif ou destiné à endommager ou à détourner le fonctionnement ou
à surveiller l’utilisation de tout matériel, logiciel ou équipement.



7.    Inscription; Noms d’utilisateur et mots de passe. Il est possible que vous
ayez à vous inscrire pour utiliser tout ou partie des Services. Nous pouvons
rejeter ou exiger que vous changiez tout nom d’utilisateur, mot de passe ou
autre information que vous nous fournissez lors de votre inscription. Votre nom
d’utilisateur et votre mot de passe sont réservés à votre usage personnel et
vous devez en protéger la confidentialité; vous, et non Spring, êtes responsable
de l’utilisation (malicieuse ou non) de votre nom d’utilisateur ou de votre mot
de passe, et vous devez nous aviser rapidement de toute atteinte à la
confidentialité ou de toute utilisation non autorisée de votre nom d’utilisateur
ou de votre mot de passe, ou de votre compte afférent aux Services.



8.    Rétroaction. Si vous nous faites part d’idées, de propositions, de
suggestions, ou de recommandations (« Rétroaction »), que ce soit relativement
aux Services ou autrement, Spring et nos entités affiliées pourront utiliser et
communiquer la Rétroaction à notre entière discrétion, sans aucune obligation ou
restriction de quelque nature que ce soit, y compris pour la création et la
distribution d’un produit ou d’un service qui intègre la Rétroaction, sans vous
verser de redevances. Par la présente, vous nous cédez gratuitement, à titre
exclusif, pour le monde entier et pour la durée de la protection légale
applicable, au fur et à mesure de leur création, tous les droits de propriété
intellectuelle (y compris notamment mais sans s’y limiter les droits d’auteur,
marques de commerce, brevets, modèles d’utilité, designs enregistrés et non
enregistrés, modèles, brevets de conception, droits des créateurs de bases de
données, logiciels, code source, code objet et documentation connexe, mask
works, topographie de circuits intégrés, savoir-faire, secrets commerciaux et de
fabrication et données confidentielles, et tous autres droits de propriété
intellectuelle ou droits connexes (ci-après les « Droits de propriété
intellectuelle »), afférents ou susceptibles d’être rattachés à la Rétroaction.
En particulier, vous cédez gratuitement, à titre exclusif, pour le monde entier
et pendant toute la durée de la protection légale applicable, tout droit
patrimonial en lien avec les droits d’auteur sur la Rétroaction, au fur et à
mesure de sa création, de sorte que vous ne conservez aucun droit patrimonial
quel qu’il soit en ce qui concerne la Rétroaction. Cette cession des droits
patrimoniaux est consentie à toutes fins que ce soit, y compris, sans
limitation, à une fin corporative, commerciale, marketing, publicitaire,
promotionnelle, de gestion, d’organisation, d’édition. Par la présente, vous
renoncez également de manière irrévocable en faveur de Spring, de nos sociétés
affiliées et de nos successeurs, ayants droit et titulaires de licence
respectifs, à tous les droits moraux que vous pourriez avoir dans ou en lien
avec la Rétroaction.



À notre demande et à nos frais, vous signerez tous les documents et accords
ultérieurs et effectuerez toutes les formalités qui pourraient être demandées
par nous à tout moment, le cas échéant, afin de donner plein effet à la cession
et à la renonciation décrites ci-haut en ce qui concerne la Rétroaction et les
Droits de propriété intellectuelle.



Vous reconnaissez et acceptez par la présente que la fourniture de cette
Rétroaction est gratuite, non sollicitée et sans restriction, et ne crée aucune
obligation fiduciaire ou autre à laquelle Spring pourrait être tenue.



9.    Les droits de propriété intellectuelle de Spring. Nous et nos concédants
de licence sommes propriétaires du Site Web, des Questionnaires et des autres
Services. Sans limiter les obligations prévues à l’article 6 de la présente
Entente, et sauf dans la mesure expressément autorisée par la présente Entente,
aucune partie du Site Web ou des Questionnaires ne peut être reproduite,
transmise, transcrite, stockée dans un système de récupération ou traduite dans
une langue sous quelque forme que ce soit par quelque moyen que ce soit sans
l’autorisation écrite préalable de Spring. Sous réserve de votre respect de la
présente Entente, et uniquement aussi longtemps que Spring vous autorise à
utiliser les Services, vous pouvez consulter une (1) copie de toute partie du
Site Web ou des Questionnaires auxquels nous vous donnons accès en vertu de la
présente, sur n’importe quel appareil unique, uniquement pour votre usage
personnel et non commercial et vous pouvez reproduire et divulguer à des tiers,
tels que votre médecin ou autre prestataire de services de santé, assureur ou
pharmacien, les résultats de votre utilisation des Services (par exemple, le
fichier PDF fichier fourni par Spring avec les résultats de votre réponse à un
Questionnaire).



Tous les noms commerciaux, marques de commerce, marques de service et logos
utilisés dans le cadre des Services sont la propriété de Spring ou de nos
concédants de licence. Vous ne pouvez pas utiliser les noms commerciaux, marques
de commerce, marques de service ou logos de Spring en relation avec un produit
ou un service qui n’est pas le nôtre, ou d’une manière susceptible de prêter à
confusion. Rien dans les Services ne doit être interprété comme accordant un
droit d’utiliser des noms commerciaux, des marques de commerce, des marques de
service ou des logos sans le consentement écrit préalable explicite de leurs
propriétaires respectifs.



10.    Contenu de tiers; Liens. Certaines fonctionnalités des Services peuvent
donner accès à des données, informations et documents offerts par des tiers («
Contenu de tiers »), ou permettre l’acheminement ou la transmission de ce
Contenu de tiers, y compris via des liens. En utilisant cette fonctionnalité,
vous nous demandez d’accéder, d’acheminer et de vous transmettre les Contenus de
tiers applicables. Nous ne contrôlons ni n’approuvons, ni ne sommes responsables
du Contenu de tiers, y compris l’exactitude, l’intégrité, la qualité, la
légalité, l’utilité ou la sécurité de ce contenu, ou tout droit de propriété
intellectuelle y afférent. Certains Contenus de tiers peuvent notamment être
inexacts, trompeurs ou mensongers. Rien dans la présente Entente ne sera
considéré comme une représentation ou une garantie de la part Spring à l’égard
de quelconque Contenu de tiers. Nous n’avons aucune obligation de surveiller le
Contenu de tiers et nous pouvons bloquer ou désactiver l’accès à quelconque des
Contenus de tiers (en tout ou en partie) via les Services à tout moment. En
outre, la disponibilité de quelconque Contenu de tiers via les Services
n’implique pas notre approbation ou notre affiliation avec tout fournisseur de
ce Contenu de tiers, et cette disponibilité ne crée aucune relation juridique
entre vous et un tel fournisseur. VOTRE UTILISATION DE CONTENU DE TIERS EST À
VOS RISQUES ET SUJETTE À DES MODALITÉS, CONDITIONS ET POLITIQUES ADDITIONNELLES
QUI PEUVENT S’APPLIQUER À CEUX-CI (TELS QUE LES CONDITIONS D’UTILISATION OU LES
POLITIQUES DE CONFIDENTIALITÉ DES FOURNISSEURS DE CE CONTENU DE TIERS).



11.    EXCLUSION DE GARANTIES. Certaines juridictions n’autorisent pas
l’exclusion de certaines garanties, de sorte que certaines des exclusions
ci-dessous peuvent ne pas s’appliquer à vous. DANS TOUTE LA MESURE PERMISE PAR
LA LOI APPLICABLE, LES SERVICES ET TOUS LES PRODUITS ET CONTENUS DE TIERS VOUS
SONT FOURNIS « TELS QUELS » SANS AUCUNE GARANTIE DE QUELQUE NATURE QUE CE SOIT,
EXPRESSE, IMPLICITE OU STATUTAIRE. SPRING N’OFFRE AUCUNE GARANTIE RELATIVE AUX
SERVICES ET AUX PRODUITS ET CONTENUS DE TIERS, DANS TOUTE LA MESURE PERMISE PAR
LA LOI APPLICABLE, Y COMPRIS LES GARANTIES DE QUALITÉ MARCHANDE, D’ADÉQUATION À
UN USAGE PARTICULIER, D’ABSENCE DE CONTREFAÇON ET LA GARANTIE DU DROIT DE
PROPRIÉTÉ. TOUTES LES CLAUSES DE NON-RESPONSABILITÉ DE QUELQUE NATURE QUE CE
SOIT (Y COMPRIS DANS LE PRÉSENT ARTICLE ET AILLEURS DANS LA PRÉSENTE ENTENTE)
SONT AU BÉNÉFICE DE SPRING ET DE SES SOCIÉTÉS AFFILIÉES AINSI QUE DE LEURS
ACTIONNAIRES, ADMINISTRATEURS, DIRIGEANTS, EMPLOYÉS, SOCIÉTÉS AFFILIÉES, AGENTS,
MANDATAIRES, REPRÉSENTANTS, CONCÉDANTS DE LICENCE, FOURNISSEURS ET PRESTATAIRES
DE SERVICES RESPECTIFS (COLLECTIVEMENT, LES « ENTITÉS AFFILIÉES »).



Si vous êtes un résident de la province du Québec (Canada), le paragraphe
ci-dessus ne s’applique pas à vous.



Bien que nous essayions de maintenir la régularité, l’intégrité et la sécurité
des Services, nous ne garantissons pas que les Services sont ou resteront à
jour, complets, corrects ou sécurisés, ou que l’accès aux Services sera
ininterrompu. Les Services peuvent contenir des inexactitudes, des erreurs et
des éléments qui sont en conflit avec la présente Entente. De plus, des tiers
peuvent apporter des modifications non autorisées aux Services. Si vous avez
connaissance d’une telle modification, veuillez nous contacter à l’adresse
careteam@springhealth.com avec une description de cette modification et son
emplacement sur les Services.



12.    Limitation de responsabilité. DANS LA MESURE PERMISE PAR LA LOI
APPLICABLE, SPRING NE SERA PAS RESPONSABLE DES DOMMAGES INDIRECTS, ACCESSOIRES,
CONSÉCUTIFS, SPÉCIAUX, EXEMPLAIRES OU PUNITIFS DE QUELQUE NATURE QUE CE SOIT,
DÉCOULANT DE TOUT CONTRAT, DÉLIT OU RESPONSABILITÉ CIVILE EXTRACONTRACTUELLE(Y
COMPRIS LA NÉGLIGENCE), RESPONSABILITÉ STRICTE OU AUTRE PRINCIPE JURIDIQUE EN
LIEN AVEC LA RESPONSABILITÉ, Y COMPRIS DES DOMMAGES POUR PERTE DE PROFITS,
D’UTILISATION DE DONNÉES, PERTE D’AUTRES BIENS INCORPORELS, PERTE DE SÉCURITÉ
DES DONNÉES COMMUNIQUÉES (Y COMPRIS L’INTERCEPTION NON AUTORISÉE PAR DES TIERS
DE TOUTE DONNÉE COMMUNIQUÉE), MÊME SI SPRING EST AVISÉE À L’AVANCE DE LA
POSSIBILITÉ DE TELS DOMMAGES OU PERTES. SANS LIMITER LA PORTÉE DE CE QUI
PRÉCÈDE, SPRING NE SERA PAS RESPONSABLE DES DOMMAGES DE QUELQUE NATURE QUE CE
SOIT RÉSULTANT DE VOTRE UTILISATION OU DE VOTRE INCAPACITÉ À UTILISER LES
SERVICES (Y COMPRIS, POUR PLUS DE PRÉCISION, LES QUESTIONNAIRES ET LEURS
RÉSULTATS) OU DE TOUT PRODUIT OU DE QUELCONQUE CONTENU DE TIERS. VOTRE SEUL ET
UNIQUE RECOURS EN CAS D’INSATISFACTION À L’ÉGARD DES SERVICES OU DE TOUT PRODUIT
OU DE QUELCONQUE CONTENU DE TIERS EST DE CESSER D’UTILISER LES SERVICES. DANS LA
MESURE PERMISE PAR LA LOI APPLICABLE, LE MONTANT MAXIMAL DE LA RESPONSABILITÉ DE
SPRING POUR TOUS LES DOMMAGES, LES PERTES ET LES CAUSES D’ACTION, QUE CE SOIT DE
NATURE CONTRACTUELLE, DÉLICTUELLE OU EXTRACONTRACTUELLE (Y COMPRIS LA
NÉGLIGENCE) OU AUTRE, SERA LE PLUS ÉLEVÉ DE (A) LE MONTANT TOTAL, LE CAS
ÉCHÉANT, QUE VOUS AVEZ PAYÉ À SPRING POUR UTILISER LES SERVICES ET (B) CENT
DOLLARS AMÉRICAINS (100 $ USD). TOUTES LES LIMITATIONS DE RESPONSABILITÉ DE
QUELQUE NATURE QUE CE SOIT







(Y COMPRIS DANS CET ARTICLE ET AILLEURS DANS LA PRÉSENTE ENTENTE) SONT AU
BÉNÉFICE DE SPRING ET DE SES ENTITÉS AFFILIÉES.



Il est possible que certaines lois applicables ne permettent pas l’exclusion ou
la limitation de certaines garanties implicites, ou les exclusions ou les
limitations de responsabilité quant à certains types de dommages; uniquement
dans la mesure où de telles lois s’appliquent à vous, il est possible que
certains ou la totalité des avis de non-responsabilité, exclusions ou
limitations ci-dessus ne s’appliquent pas à vous, et vous pourriez avoir
certains droits supplémentaires.



Si vous êtes un résident de la province de Québec (Canada), le présent article
ne s’applique pas à vous.



13.    Indemnité. Sauf dans la mesure où la loi applicable l’interdit, vous
acceptez de défendre, d’indemniser et de dégager de toute responsabilité Spring
et les Entités Affiliées à l’égard de toutes les réclamations, pertes, frais et
dépenses (y compris les honoraires judiciaires ou extrajudiciaires d’avocat)
découlant ou liées (a) à votre utilisation des Services (y compris, pour plus de
précision, les Questionnaires et leurs résultats) ; et (b) de tout manquement ou
manquement présumé par vous à vos obligations en vertu de la Présente Entente
par vous.



14.    Résiliation. La présente Entente est en vigueur jusqu’à sa résiliation.
Vous pouvez résilier la présente Entente en contactant Spring par écrit à
l’adresse careteam@springhealth.com et en indiquant que vous résiliez la
présente Entente. Spring peut résilier ou suspendre votre utilisation des
Services à tout moment et sans préavis, y compris si vous avez violé ou agi de
manière incompatible avec la lettre ou l’esprit de la présente Entente. En cas
de résiliation ou de suspension, votre droit d’utiliser les Services cessera
immédiatement, et Spring pourra, sans encourir quelque responsabilité que ce
soit envers vous ou tout tiers, désactiver ou supprimer immédiatement votre nom
d’utilisateur, votre mot de passe et votre compte, ainsi que tous les documents
y associés, sans aucune obligation de vous fournir un accès à ces documents
ultérieurement. Les articles 1, 2, 4 à 9 et 11 à 19 survivront à toute
expiration ou résili ation de la présente Entente.



15.    Droit applicable; Juridiction. La présente Entente est régie et sera
interprétée conformément aux lois de l’État de New York, aux États-Unis, sans
tenir compte de ses principes de conflits de lois et quel que soit le lieu où
vous vous trouvez. Vous acceptez de vous soumettre à la compétence exclusive
tribunaux fédéraux et d’État situés dans la ville de New York, État de New York,
États-Unis, et vous renoncez à soulever toute objection en lien avec la
compétence territoriale ou de forum non conveniens envers ces tribunaux.



Si vous êtes un résident de la province du Québec (Canada), cette disposition ne
s’applique pas à vous.



16.    Informations ou plaintes. Si vous avez une question ou une plainte
concernant les Services, veuillez envoyer un courriel à l’adresse
careteam@springhealth.com. Veuillez noter que les courriels ne sont pas
nécessairement sécurisés; par conséquent, vous ne devez pas inclure de
renseignements sur les cartes de crédit ou d’autres renseignements de nature
sensible dans les courriels que vous nous faites parvenir.



17.    Divers. La présente Entente ne crée pas, et ne sera pas interprétée comme
créant une société de personnes, une coentreprise, un relation
employé-employeur, une relation d’agence, un mandat ou une relation
franchiseur-franchisé entre vous et Spring. Si une disposition de la présente
Entente est jugée illégale, nulle ou inapplicable pour quelque raison que ce
soit, cette







disposition sera réputée dissociable de la présente Entente et n’affectera pas
la validité et l’applicabilité de toute disposition restante. Vous ne pouvez pas
céder, transférer ou concéder en sous-licence tout ou partie de vos droits ou
obligations en vertu de la présente Entente sans notre consentement écrit
préalable explicite. Nous pouvons céder, transférer ou concéder en sous-licence
tout ou partie de nos droits ou obligations en vertu de la présente Entente sans
restriction. Aucune renonciation de l’une ou l’autre des parties à un manquement
ou à un défaut aux présentes sera réputée être une renonciation à un manquement
ou à un défaut antérieur ou ultérieur. La présente Entente ne pourra être
modifiée par la conduite des parties ou une pratique commerciale intervenant
après sa conclusion. Aucune renonciation de l’une ou l’autre des parties à un
manquement ou à un défaut à la présente Entente ne sera réputée être une
renonciation à un manquement ou à un défaut antérieur ou ultérieur. Tous les
termes définis au singulier auront la même signification lorsqu’ils sont
utilisés au pluriel, le cas échéant et sauf indication contraire. Toute
utilisation de l’expression « y compris » ou quelconque variation de cette
expression sera interprétée comme si elle était suivie de l’expression « sans
s’y limiter ». La présente Entente, y compris les termes et conditions qui y
sont incorporés, constitue l’intégralité de l’entente entre vous et Spring
concernant son objet, et remplace toutes les ententes ou arrangements écrits ou
oraux antérieurs ou contemporains entre vous et Spring concernant cet objet. Les
avis qui vous sont adressés (y compris les avis de modification de la présente
Entente) peuvent vous être communiqués par affichage sur les Services ou par
courrier électronique (y compris dans chaque cas via des liens), ou par courrier
régulier, ou selon les exigences des lois applicables. Sans limiter la
généralité de ce qui précède, une version imprimée de la présente Entente et de
tout avis donné sous forme électronique sera admissible dans les procédures
judiciaires ou administratives basées sur ou relatives à la présente Entente
dans la même mesure et sous les mêmes conditions que d’autres documents ou
registres commerciaux initialement générés et conservés sous forme imprimée.
Spring ne sera responsable d’aucun défaut de sa part de s’acquitter d’une
obligation en raison d’une cause qui échappe à son contrôle.



18.    Conditions spécifiques à Apple. En plus de votre accord avec les
conditions générales précédentes, et nonobstant toute disposition contraire dans
la présente Entente, les dispositions suivantes s’appliquent à votre utilisation
de toute version de toute Application compatible avec le système d’exploitation
iOS d’Apple Inc. (« Apple »). Apple n’est pas partie à la présente Entente,
n’est pas propriétaire des Applications et n’en est pas responsable. Apple ne
fournit aucune garantie pour les Applications sauf, le cas échéant, le
remboursement du prix d’achat de celles-ci. Apple n’est pas responsable de la
maintenance ou d’autres services de soutien des Applications et n’est pas
responsable d’aucune réclamation, perte, dommage, coût ou dépense en lien avec
les Applications, y compris les réclamations en responsabilité du fait des
produits de tiers, les réclamations alléguant que les Applications ne respectent
pas les exigences légales ou réglementaires applicables, les réclamations en
vertu des lois sur la protection du consommateur ou d’autres lois semblables, et
les réclamations en matière de violation de droits de propriété intellectuelle.
Toute demande ou plainte relative à l’utilisation des Applications, y compris
celles relatives aux droits de propriété intellectuelle, doit être adressée à
Spring conformément à la section « Informations ou plaintes » ci-dessus. La
licence qui vous est accordée par la présente est limitée à une licence non
transférable d’utilisation des Applications sur un produit de marque Apple qui
utilise le système d’exploitation iOS d’Apple et qui vous appartient ou est
contrôlée par vous, ou à ce qui est prévu par les règles d’utilisation des
Applications qui sont énoncées dans les conditions d’utilisation du « APP Store
» d’Apple alors en vigueur. En outre, vous devez respecter les conditions de
toute autre entente de tiers qui vous est applicable lors de l’utilisation des
Applications, telle que votre entente de service de données sans fil. Apple et
les filiales d’Apple sont des tiers bénéficiaires de la présente Entente et, dès
votre acceptation des termes et conditions de la présente Entente, auront le
droit (et seront réputés avoir accepté le droit) d’appliquer la présente Entente
à votre encontre en tant que tiers bénéficiaires de celle-ci; nonobstant ce qui
précède, le droit de Spring de conclure, d’annuler ou de résilier toute
variation, renonciation ou règlement en vertu de la présente Entente n’est pas
soumis au consentement d’un tier


TERMS OF SERVICE



LAST UPDATED: DECEMBER 7, 2021



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring-branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), if applicable. Your use of the Services is governed by this Agreement
regardless of how you access the Services, including through the Internet,
through Wireless Access Protocol (commonly referred to as “WAP”), through a
mobile network or otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are (a) not intended to be medical advice or instructional for medical
diagnosis or treatment, (b) not intended to be complete or to replace personal
consultation with a qualified healthcare professional, and (c) not a substitute
for the advice of your physician or other qualified health provider(s). They are
provided for informational purposes only and should not be relied upon. You
should always seek the advice of your physician or other qualified health
provider regarding any data, information or results provided by the Services or
any questions you may have regarding a health or medical condition, and you must
never disregard, avoid or delay obtaining professional medical advice from your
physician or other qualified health provider(s) because of any data, information
or results provided on, through or by the Services. You acknowledge that while
some Content (as defined below) may be provided by individuals in the healthcare
field, the provision of such Content does not create a medical
professional/patient relationship, and does not constitute a medical opinion,
medical advice, or diagnosis or treatment, but is provided for informational
purposes only and should not be relied upon. “Content” means text, data,
graphics, images, photographs, video, audio, information, suggestions, guidance,
content and other materials provided, made available or otherwise found on the
Website. The Content is not intended to substitute for or replace any other
diagnostic or therapeutic services. Reliance on any Content is solely at your
own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED BY
USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH CONTENT IS
PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER
COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the provider of such Product. We
make no representations as to the completeness, accuracy, quality, fitness for
purpose, timeliness or otherwise of such references (including any features or
specifications), and any such information is subject to change at any time
without notice. It is your responsibility to ascertain and obey all applicable
local, provincial, federal and foreign laws (including minimum age requirements)
regarding the possession, use and sale of any Product. The Products may be
changed periodically without prior notice.



3.    Changes. We may change this Agreement by giving you at least 30 days
notice of such changes by any reasonable means, including by posting a revised
Agreement through the Services, or as otherwise required by applicable law. Any
such changes will not apply to any dispute between you and us arising prior to
the date on which we posted the revised Agreement incorporating such changes, or
otherwise notified you of such changes. We may also without liability, modify or
discontinue all or part of the Services (including access to the Services via
any third-party links); charge, modify or waive any fees required to use the
Services; or offer opportunities to some or all Services users. We will, provide
you with prior notice of such changes, as outlined above. If you do not agree
with the changes to the Agreement or the Services, you should cease using the
Services and terminate the Agreement in accordance with section 14, below.



Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. You should check the current version of this
Agreement each time you use the Services.



4.    Information Submitted Through the Services. Your submission of information
through the Services is governed by Spring’s Privacy Policy, located at
https://care.springhealth.com/privacy (the “Privacy Policy”). You consent to the
collections, uses and disclosures of your personal information for the purposes
described in our Privacy Policy. In particular, you acknowledge and agree that
we may use personal information, including sensitive information, from many
Services users to create non-identifiable “aggregate data” (for example, reports
that calculate the percentage of users who have a particular response to or
result from the Questionnaires) that may be disclosed to third parties. You
represent and warrant that any information you provide in connection with the
Services is and will remain accurate and complete, and that you will reasonably
maintain and update such information as needed. By using the Services, you
acknowledge that you have read and understood the Privacy Policy. If you do not
agree to this policy, you should not use our services. If Spring decides to
change the Privacy Policy, we will post those changes prominently so users are
always aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We do, however, recommend that you read
the Privacy Policy each time you use our Services in case you missed our notice
of changes to the Privacy Policy. By continuing to use the Services, you
acknowledge that you have read and understood the Privacy Policy. If you do not
agree to any changes to the Privacy Policy, you should not use our Services.





5.    Jurisdictional Issues. The Services is controlled, hosted and operated
from the United States. The Services may not be appropriate or available for use
in some non-U.S. jurisdictions. Any use of the Services is at your own risk, and
you must comply with all applicable laws, rules and regulations in doing so. We
may limit the Services’ availability at any time, in whole or in part, to any
person, geographic area or jurisdiction that we choose. Some jurisdictions allow
specific rights to residents or citizens of such jurisdictions. Please see the
Privacy Policy to see how to exercise such rights.



6.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or the servers
or networks used to make the Services available, including by hacking or
defacing any portion of the Services, or violate any requirement, procedure or
policy of such servers or networks; restrict or inhibit any other person from
using the Services; copy, record, reproduce, modify, adapt, translate, create
derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise
exploit any portion of (or any use of) the Services except as expressly
authorized herein, without Spring’s express prior written consent (this includes
an express prohibition with respect to the taping, recording and/or
photographing in any format (e.g., video, audio, etc.) by you and/or any third
party of any counseling sessions rendered through the use of the Service);
reverse engineer, decompile or disassemble any portion of the Services, except
where such restriction is expressly prohibited by applicable law; remove any
copyright, trademark or other proprietary rights notice from the Services; frame
or mirror any portion of the Services, or otherwise incorporate any portion of
the Services into any product or service, without Spring’ s express prior
written consent. Systematically download and store Services content; use any
robot, spider, search/retrieval application or other manual or automatic device
to retrieve, index, “scrape,” “data mine” or otherwise gather Services content,
or reproduce or circumvent the navigational structure or presentation of the
Services, without Spring’s express prior written consent; post, transmit or
otherwise make available through or in connection with the Services any
materials that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.



7.    Registration; Usernames and Passwords. You may need to register to use all
or part of the Services. We may reject, or require that you change, any
username, password or other information that you provide to us in registering.
Your user name and password are for your personal use only and should be kept
confidential; you, and not Spring, are responsible for any use or misuse of your
user name or password, and you must promptly notify us of any confidentiality
breach or unauthorized use of your user name or password, or your Services
account.



8.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby assign to
us, free of charge, on an exclusive basis, for the entire world and for the term
of legal protection, as and when they are created, all intellectual property
rights (including in particular but without limitation copyrights, author’s
rights, trademarks, patents, utility models, registered and unregistered
designs, models, design patents, rights of database creators, software, source
code, object code and related documentation, mask works, know-how, trade and
manufacturing secrets and confidential data, and all other intellectual property
rights or related rights (hereafter the “Intellectual Property Rights”),
attached or likely to be attached to the Feedback. In particular, you hereby
assign free of charge, on an exclusive basis, for the entire world and for the
full term of legal protection, all author’s economic rights in respect of the
Feedback, as and when such Feedback is created, such that you retain no economic
right whatsoever in respect of the Feedback. This assignment of economic rights
is granted for all purposes whatsoever, including, without limitation,
corporate, commercial, marketing, advertising, promotional, management,
organizational, publishing. You also hereby irrevocably waive in favour of
Spring, our affiliates, and our and their respective successors, assigns, and
licensees all moral rights you may have in or to the Feedback.



Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment and waiver with
respect to the Feedback and the Intellectual Property Rights provided hereunder.



You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.



9.    Spring’s Intellectual Property Rights. We and our licensors own the
Website, Questionnaires and other Services. Without limiting Section 6 and
except as otherwise expressly permitted by this Agreement, no part of the
Website or Questionnaires may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form by any means
without the prior written permission of Spring. Subject to your compliance with
this Agreement, and solely for so long as you are permitted by Spring to use the
Services, you may view one (1) copy of any portion of the Website or
Questionnaires to which we provide you access hereunder, on any single device,
solely for your personal, non-commercial use and you may reproduce and disclose
to third parties, such as your physician or other health provider, insurance
provider or pharmacy, the results of your use of the Services (for example, the
PDF file provided by Spring to you with the results of your taking a
Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.



10.    Third Party Materials; Links. Certain Services functionality may make
available access to data, information, and materials made available by third
parties (“Third Party Materials”), or allow for the routing or transmission of
such Third Party Materials, including via links. By using such functionality,
you are directing us to access, route and transmit to you the applicable Third
Party Materials. We neither control nor endorse, nor are we responsible for, any
Third Party Materials, including the accuracy, integrity, quality, legality,
usefulness or safety of Third Party Materials, or any intellectual property
rights therein. Certain Third Party Materials may, among other things, be
inaccurate, misleading or deceptive. Nothing in this Agreement will be deemed to
be a representation or warranty by Spring with respect to any Third Party
Materials. We have no obligation to monitor Third Party Materials, and we may
block or disable access to any Third Party Materials (in whole or part) through
the Services at any time. In addition, the availability of any Third Party
Materials through the Services does not imply our endorsement of, or our
affiliation with, any provider of such Third Party Materials, nor does such
availability create any legal relationship between you and any such provider.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY
ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY
MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH
THIRD PARTY MATERIALS).



11.    DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
disclaimer of certain warranties, so the disclaimers below may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY PRODUCTS
AND THIRD PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT ANY
WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. SPRING DISCLAIMS
ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY PRODUCTS AND THIRD PARTY
MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS
SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND
ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS,
EMPLOYEES, AFFILIATES, AGENTS, MANDATARIES, REPRESENTATIVES, LICENSORS,
SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “AFFILIATED ENTITIES”).



If you are a resident of the Province of Quebec (Canada), the paragraph above is
not applicable to you.



While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.



12.    Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
SPRING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS OF
PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF SUBMISSIONS
(INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY SUBMISSIONS), EVEN
IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT
LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND
RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES (INCLUDING, TO BE
CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR FROM ANY PRODUCTS OR THIRD
PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE
SERVICES OR ANY PRODUCTS OR THIRD PARTY MATERIALS IS TO STOP USING THE SERVICES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF
SPRING FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE THE GREATER OF (A) THE TOTAL
AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE SERVICES AND (B) ONE HUNDRED
UNITED STATES DOLLARS (USD $100). ALL LIMITATIONS OF LIABILITY OF ANY KIND
(INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF
OF BOTH SPRING AND THE AFFILIATED ENTITIES.



Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights.



If you are a resident of the Province of Quebec (Canada), the present section is
not applicable to you.



13.    Indemnity. Except to the extent prohibited under applicable law, you
agree to defend, indemnify and hold harmless Spring and the Affiliated Entities
from and against all claims, losses, costs and expenses (including attorneys’
fees) arising out of or related to (a) your use of, or activities in connection
with, the Services (including, to be clear, the Questionnaires and results
thereof); and (b) any violation or alleged violation of this Agreement by you.



14.    Termination. This Agreement is effective until terminated. You may
terminate this Agreement by contacting Spring in writing at
careteam@springhealth.com and indicating that you are terminating this
Agreement. Spring may terminate or suspend your use of the Services at any time
and without prior notice, including you have violated or acted inconsistently
with the letter or spirit of this Agreement. Upon any such termination or
suspension, your right to use the Services will immediately cease, and Spring
may, without liability to you or any third party, immediately deactivate or
delete your user name, password and account, and all associated materials,
without any obligation to provide any further access to such materials. Sections
1, 2, 4 through 9, and 11 through 19 will survive any expiration or termination
of this Agreement.



15.    Governing Law; Jurisdiction. This Agreement is governed by and will be
construed in accordance with the laws of the State of New York, U.S.A., without
regard to its principles of conflicts of law, and regardless of your location.
You agree to exclusive jurisdiction of the federal and state courts located in
New York, New York, U.S.A., and waive any jurisdictional, venue or inconvenient
forum objections to such courts.



If you are a resident of the Province of Quebec (Canada), this provision is not
applicable to you.



16.    Information or Complaints. If you have a question or complaint regarding
the Services, please send an e-mail to careteam@springhealth.com. Please note
that e-mail communications will not necessarily be secure; accordingly, you
should not include credit card information or other sensitive information in
your e-mail correspondence with us.



17.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency, mandate, or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason unenforceable,
that provision will be deemed severable from this Agreement and will not affect
the validity and enforceability of any remaining provision. You may not assign,
transfer or sublicense any or all of your rights or obligations under this
Agreement without our express prior written consent. We may assign, transfer or
sublicense any or all of our rights or obligations under this Agreement without
restriction. No waiver by either party of any breach or default hereunder will
be deemed to be a waiver of any preceding or subsequent breach or default.
Neither a course of dealing nor conduct between you and us nor any trade
practices shall be deemed to modify this Agreement. Any heading, caption or
section title contained herein is for convenience only, and in no way defines or
explains any section or provision. All terms defined in the singular will have
the same meanings when used in the plural, where appropriate and unless
otherwise specified. Any use of the term “including” or variations thereof in
this Agreement will be construed as if followed by the phrase “without
limitation.” This Agreement, including any terms and conditions incorporated
herein, is the entire agreement between you and Spring relating to the subject
matter hereof, and supersedes any and all prior or contemporaneous written or
oral agreements or understandings between you and Spring relating to such
subject matter. Notices to you (including notices of changes to this Agreement)
may be made via posting to the Services or by e-mail (including in each case via
links), or by regular mail, or as may be required by applicable law. Without
limitation, a printed version of this Agreement and of any notice given in
electronic form will be admissible in judicial or administrative proceedings
based upon or relating to this Agreement to the same extent and subject to the
same conditions as other business documents and records originally generated and
maintained in printed form. Spring will not be responsible for any failure to
fulfill any obligation due to any cause beyond its control.



18.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect to your use of any version of any App
compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a
party to this Agreement and does not own and is not responsible for the Apps.
Apple is not providing any warranty for the Apps except, if applicable, to
refund the purchase price for it. Apple is not responsible for maintenance or
other support services for the Apps and will not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
Apps, including any third-party product liability claims, claims that the Apps
fail to conform to any applicable legal or regulatory requirement, claims
arising under consumer protection or similar legislation, and claims with
respect to intellectual property infringement. Any inquiries or complaints
relating to the use of the Apps, including those pertaining to intellectual
property rights, must be directed to Spring in accordance with the “Information
or Complaints” section above. The license you have been granted herein is
limited to a non-transferable license to use the Apps on an Apple-branded
product that runs Apple’s iOS operating system and is owned or controlled by
you, or as otherwise permitted by the Usage Rules set forth in Apple’s
then-current App Store Terms of Service. In addition, you must comply with the
terms of any third-party agreement applicable to you when using the Apps, such
as your wireless data service agreement. Apple and Apple’s subsidiaries are
third-party beneficiaries of this Agreement and, upon your acceptance of the
terms and conditions of this Agreement, will have the right (and will be deemed
to have accepted the right) to enforce this Agreement against you as a
third-party beneficiary thereof; notwithstanding the foregoing, Spring’s right
to enter into, rescind or terminate any variation, waiver or settlement under
this Agreement is not subject to the consent of any third party.

You and Spring have each expressly requested and required this Agreement and all
documents that relate hereto be drawn up in the English language. Les parties
conviennent et exigent expressément que ce Contrat et tous les documents qui s’y
rapportent soient rédigés en anglais.


TERMOS DE SERVIÇO

Data de criação: 7º de dezembro de 2021      Última atualização: 7º de dezembro
de 2021

Estes Termos de Serviço (“Acordo”) devem ser lidos com atenção. Ao clicar no
mecanismo destinado à confirmação de sua concordância e/ou prosseguir com o
acesso ou a utilização dos Serviços (conforme definido adiante), você expressa a
sua aceitação deste Acordo. Se não aceitar este Acordo, não clique no mecanismo
destinado à confirmação de sua concordância e não instale, acesse ou de outra
forma utilize os Serviços como um todo ou qualquer parte deles.

Este Acordo é firmado entre você e a Spring Care, Inc. (“Spring” ou “nós”), para
reger a sua utilização de (e qualquer acesso a) (1) a página na internet da
Spring, atualmente localizada no endereço https://benefits.springhealth.com (bem
como qualquer conteúdo, materiais e serviços nela disponibilizados, e também
qualquer página(s) sucessora(s), a “Página”), (2) os aplicativos de software que
viermos a disponibilizar para utilização em ou por meio de computadores e
dispositivos móveis (“Apps”), e (3) os quizzes, testes e questionários (e os
respectivos resultados) que disponibilizamos na Página ou nos Apps
(“Questionários”) (sendo todos os itens supracitados designados juntos os
“Serviços”). Este Acordo incorpora pela presente referência quaisquer termos e
condições adicionais publicados pela Spring através dos Serviços, ou
disponibilizados de outra forma pela Spring, bem como quaisquer serviços que lhe
forem disponibilizados pelas Empresas de Serviços Médicos Profissionais da marca
Spring (tais como a Spring Medical Care, P.C.), quando aplicável. A sua
utilização dos Serviços será regida pelo presente Acordo independentemente do
seu meio de acesso aos Serviços, incluindo a internet, o Protocolo para
Aplicações sem Fio (Wireless Access Protocol) (amplamente conhecido como “WAP”),
rede móvel ou outro meio.

RECOMENDAMOS LER ESTE ACORDO COM ATENÇÃO PARA GARANTIR QUE ENTENDA CADA
DISPOSIÇÃO, VISTO QUE ESTE ACORDO APRESENTA INFORMAÇÕES IMPORTANTES SOBRE OS
SEUS DIREITOS, PRERROGATIVAS E OBRIGAÇÕES POR DIREITO, INCLUINDO DIVERSAS
LIMITAÇÕES E EXCLUSÕES DE DANOS QUE PODEM SER RECLAMADOS CONTRA A SPRING, E
AINDA AS SUAS OBRIGAÇÕES DE INDENIZAÇÃO DIANTE DA SPRING.

AO UTILIZAR OS SERVIÇOS, VOCÊ CONFIRMA QUE É MAIOR DE IDADE E, PORTANTO, ESTÁ
APTO A FIRMAR ESTE ACORDO.

 1. A Spring não apresenta recomendações médicas. Os Serviços, incluindo, sem se
    limitar a, os Questionários e os resultados dos Questionários, são
    disponibilizados pela Spring e seus licenciantes exclusivamente para fins Os
    Serviços, e quaisquer dados, informações ou resultados disponibilizados
    através ou por meio dos Serviços, (a) não se propõem a constituir
    recomendações médicas ou instruções de auxílio a diagnóstico ou tratamento
    médico, (b) não se propõem a ser absolutos ou tampouco a servir de
    substituição para a consulta pessoal com um profissional médico qualificado,
    e (c) não substituem o aconselhamento de seu médico ou qualquer outro
    profissional de saúde qualificado. Os Serviços são prestados exclusivamente
    para fins informativos e não devem tomados como definitivos. É importante
    procurar sempre a orientação de seu médico ou outro profissional de saúde
    qualificado com relação a qualquer dado, informação ou resultado apresentado
    pelos Serviços, ou qualquer dúvida que você tenha sobre uma condição médica
    ou de saúde, e nunca desconsiderar, evitar ou postergar o pedido de
    orientação médica profissional do seu médico ou outro profissional de saúde
    qualificado por conta de qualquer dado, informação ou resultado apresentado
    nos Serviços ou através deles. É importante entender que embora parte do
    Conteúdo (conforme definido adiante) possa ser fornecido por pessoas da área
    médica, a disponibilização do Conteúdo não estabelece relação de
    paciente/profissional médico, e não constitui opinião médica, orientação
    médica ou diagnóstico ou tratamento, sendo apresentado exclusivamente para
    fins informativos e não devendo ser tomado como absoluto. “Conteúdo”
    significa textos, dados, elementos gráficos, imagens, fotografias, materiais
    de vídeo, áudio, informações, sugestões, indicações, conteúdos e outros
    materiais fornecidos, disponibilizados ou encontrados por outro motivo na
    Página. O Conteúdo não se propõe a substituir ou tomar o lugar de quaisquer
    outros serviços diagnósticos ou terapêuticos. A decisão de levar em
    consideração



qualquer Conteúdo deve ser tomada por sua própria conta e risco. NENHUMA RELAÇÃO
DE PACIENTE/PROFISSIONAL MÉDICO HABILITADO SERÁ CRIADA PELA UTILIZAÇÃO DA PÁGINA
OU QUALQUER CONTEÚDO NELA APRESENTADO, NÃO OBSTANTE SER ESSE CONTEÚDO
DISPONIBILIZADO NA PÁGINA OU ATRAVÉS DA UTILIZAÇÃO DA PÁGINA OU QUALQUER OUTRO
MEIO DE COMUNICAÇÃO.

 2. Os Serviços podem remeter a determinados bens ou serviços (designados juntos
    os “Produtos”), incluindo a disponibilização de listagens, descrições e
    imagens de, e referências e links para, os Produtos, independentemente de
    serem os Produtos disponibilizados pela Spring ou por terceiros. Essas
    referências não devem ser interpretadas como recomendações de qualquer
    Produto ou como uma indicação de afiliação ao fornecedor do Produto. Não
    apresentamos qualquer declaração quanto à integralidade, correção,
    qualidade, adequação ao fim proposto, apresentação oportuna ou outra
    característica das referências (incluindo quaisquer recursos ou
    especificações), e qualquer informação está sujeita a alteração a qualquer
    tempo, sem prévio aviso. Caberá a você identificar e cumprir todas as leis
    locais, regionais, federais e estrangeiras aplicáveis (incluindo exigências
    quanto à idade mínima dos usuários) à posse, utilização e venda de qualquer
    Produto. Os Produtos podem ser modificados periodicamente, sem prévio aviso.
 3. Alterações. Poderemos alterar este Acordo comunicando as mudanças por
    qualquer meio razoável, inclusive publicando uma versão revista do Acordo
    através dos Serviços, ou de outra forma imposta pela legislação aplicável.
    Nenhuma alteração se aplicará a qualquer controvérsia entre nós que tenha
    início antes da data de publicação do Acordo revisado, incorporando as
    alterações em questão, ou outra forma de notificação das alterações.

A sua utilização dos Serviços após qualquer alteração a este Acordo constituirá
a sua aceitação das alterações. A legenda “ÚLTIMA ATUALIZAÇÃO” acima indica a
data da última alteração a este Acordo. Poderemos, a qualquer tempo e sem
contrair responsabilidade, modificar ou descontinuar todos ou parte dos Serviços
(inclusive o acesso aos Serviços por meio de links de partes externas); cobrar,
modificar ou abrir mão de quaisquer tarifas pela utilização dos Serviços; ou
oferecer oportunidades a alguns ou a todos os usuários dos Serviços. Quando
possível, comunicaremos com antecedência quaisquer alterações substanciais a
este Acordo, deixando claro que isso pode não ser possível sempre. Recomendamos
consultar a versão mais atualizada deste Acordo a cada utilização dos Serviços.

 4. Informações apresentadas através dos Serviços. Faremos a coleta,
    armazenamento, transferência e qualquer outra utilização das suas
    informações de acordo com a Política de Privacidade da Spring (a “Política
    de Privacidade”) e consideraremos os fundamentos legais para o processamento
    de seus dados pessoais, conforme descritos na Política de Privacidade, que
    poderá ser alterada de tempos em tempos. A Política de Privacidade está
    disponível para consulta no endereço https://care.springhealth.com/privacy.
 5. Do foro. Os Serviços são controlados, hospedados e operados a partir dos
    Estados Unidos. Os Serviços podem não ser considerados adequados ou
    disponibilizados para utilização em alguns foros externos aos EUA. Qualquer
    utilização dos Serviços deve ser feita por sua própria conta e risco, e você
    deve cumprir todas as leis, normas e regulamentos aplicáveis ao utilizá-los.
    Poderemos vir a limitar a disponibilidade dos Serviços a qualquer tempo, ao
    todo ou em parte, para qualquer pessoa, área geográfica ou foro, a nosso
    critério. Alguns foros conferem direitos específicos aos residentes ou
    cidadãos desses foros. Consulte a Política de Privacidade para entender como
    exercer esses
 6. Regras de conduta. No tocante aos Serviços, você não deve (e tampouco deve
    incentivar outras pessoas a): usar os Serviços para qualquer finalidade
    (inclusive para qualquer fim fraudulento ou de outra forma ilícito ou
    ilegal) além daquela originalmente proposta para os Serviços; colher ou
    reunir informações sobre os usuários dos Serviços; influenciar ou prejudicar
    a operação dos Serviços ou dos servidores ou redes usados para
    disponibilizar os Serviços, inclusive burlando a segurança para acessar
    ilegalmente (hack) ou adulterando qualquer parte dos Serviços, ou
    infringindo qualquer exigência, procedimento ou política aplicável aos
    servidores ou redes; limitar ou prejudicar a utilização dos Serviços por
    qualquer pessoa; copiar, gravar, reproduzir, modificar,



adaptar, traduzir, criar obras derivadas de, vender, alugar, arrendar,
emprestar, compartilhar em sistema de timeshare, distribuir ou explorar de outra
forma qualquer parte (ou qualquer utilização) dos Serviços, salvo conforme
expressamente autorizado no presente instrumento, sem o consentimento prévio e
expresso, por escrito, da Spring (isso inclui uma vedação expressa à gravação,
captação e/ou filmagem em qualquer formato (por exemplo, vídeo, áudio etc.), por
você e/ou qualquer outra pessoa, de qualquer sessão de orientação apresentada
através da utilização do Serviço); submeter a engenharia reversa, descompilar ou
desmontar qualquer parte dos Serviços, salvo quando essa restrição for
expressamente proibida pela legislação aplicável; remover dos Serviços qualquer
aviso de direitos autorais, direitos de marca ou outros direitos patrimoniais;
enquadrar ou espelhar qualquer parte dos Serviços, ou de outra forma incorporar
qualquer parte dos Serviços em qualquer produto ou serviço, sem o expresso
consentimento prévio, por escrito, da Spring; fazer download sistemático e
armazenar conteúdos de Serviços; usar qualquer robô, spider, aplicação de
busca/recuperação ou outro dispositivo manual ou automático para recuperar,
indexar, scrape, garimpar dados ou de outra forma colher conteúdos de Serviços,
ou para reproduzir ou burlar a estrutura de navegação ou apresentação dos
Serviços, sem o prévio consentimento expresso, por escrito, da Spring; publicar,
transmitir ou de outra forma disponibilizar através de ou em conexão com os
Serviços quaisquer materiais que efetivamente sejam ou possam ser considerados:
(a) alarmantes, assediadores, degradantes, odiosos ou intimidadores, ou que
desrespeitem por outro motivo os direitos e a dignidade das outras pessoas; (b)
difamatórios, caluniosos ou ilícitos por outro motivo; (c) fraudulentos, falsos
ou concebidos com a intenção de manipular, distorcer, enganar, causar confusão,
falsificar ou interferir com os Serviços ou com a utilização dos Serviços (por
exemplo, com relação aos Questionários e resultados fornecidos pelos Serviços);
(d) obscenos, indecentes, pornográficos ou repreensíveis por outro motivo; ou
(e) protegidos por direitos autorais, marcas, segredos de indústria, direitos de
publicidade ou privacidade, ou qualquer outro direito patrimonial, sem o
expresso consentimento prévio, por escrito, do respectivo proprietário;
publicar, transmitir ou de outra forma disponibilizar, através de ou em conexão
com os Serviços, qualquer vírus, worm, Trojan horse, Easter egg, timebomb,
spyware, ransomware ou outro código de computador, arquivo ou programa que seja
ou possa vir a ser danoso ou invasivo, ou criado com a intenção de danificar ou
interromper a operação, ou de monitorar a utilização de, qualquer hardware,
software ou equipamento.

 7. Registro; nomes de usuários e Você pode precisar se registrar para usar
    todos ou parte dos Serviços. Nós poderemos recusar, ou exigir que você
    troque, qualquer nome de usuário, senha ou outra informação que nos seja
    fornecida durante o processo de registro. Seu nome de usuário e senha são
    para seu uso exclusivo e devem ser mantidos em sigilo; você, e não a Spring,
    será responsável por qualquer utilização ou uso indevido de seu nome de
    usuário ou senha, e você deve nos avisar imediatamente sobre qualquer quebra
    de sigilo ou uso não autorizado do seu nome de usuário ou senha, ou da sua
    conta de usuário dos Serviços.
 8. Se você nos apresentar ideias, propostas, sugestões, recomendações ou outros
    materiais (“Feedback”), seja em relação aos Serviços ou outros aspectos, a
    Spring e as nossas afiliadas terão a liberdade de usar e divulgar o Feedback
    ao nosso absoluto critério, sem ficar sujeitas a qualquer tipo de obrigação
    ou restrição, podendo inclusive criar e distribuir qualquer produto ou
    serviço incorporando o Feedback, sem contrair qualquer obrigação de pagar
    royalties. Você nos cede, pelo presente, a título gratuito, e com
    exclusividade, no mundo inteiro e por todo o prazo de proteção legal
    garantido pela legislação aplicável, à medida em que eles sejam criados,
    todos os direitos de propriedade intelectual, inclusive, especificamente,
    mas sem se limitar a, direitos autorais, direitos de criação intelectual,
    marcas, patentes, modelos de utilidade, desenhos registrados e não
    registrados, modelos, patentes sobre desenhos, direitos de criadores de
    bancos de dados, software, código-fonte, código-objeto e documentação
    relacionada, direitos sobre a topografia dos circuitos integrados, know-how,
    dados confidenciais e segredos de indústria e processos de fabricação, e
    quaisquer outros direitos de propriedade intelectual ou direitos
    relacionados (doravante designados “Direitos de Propriedade Intelectual”),
    associados ou possivelmente associados ao Feedback. Especificamente, você
    cede, a título gratuito, com exclusividade, no mundo inteiro e por todo o
    prazo de proteção legal garantido pela legislação aplicável, todos os
    direitos econômicos do autor com relação ao Feedback, quando e conforme



criado o Feedback, de forma que você não reterá qualquer direito econômico sobre
o Feedback. Essa cessão de direitos econômicos é realizada para todos os fins
possíveis, incluindo, entre outros, fins empresariais, comerciais, de marketing,
propaganda, divulgação, gestão, organização e publicação.

A pedido nosso, e ao nosso custo, você deve assinar quaisquer outros documentos
e contratos e realizar todas as formalidades que lhe sejam solicitadas a
qualquer momento, quando solicitadas, a fim de dar pleno efeito à cessão
relacionada ao Feedback e aos Direitos de Propriedade Intelectual aqui
previstos.

Você reconhece e aceita pelo presente que a sua apresentação do Feedback será
feita gratuitamente, por iniciativa sua e sem restrição, e que ela não impões
sobre a Spring qualquer obrigação fiduciária ou de outra natureza.

 9. Direitos de Propriedade Intelectual da Spring. Nós e nossos licenciantes
    somos os proprietários da Página, dos Questionários e outros Serviços. Sem
    limitação à Cláusula 6a e salvo autorização expressa do contrário neste
    Acordo, nenhuma parte da Página ou dos Questionários poderá ser reproduzida,
    transmitida, transcrita, armazenada em sistema de recuperação ou traduzida
    para qualquer idioma, de qualquer forma e por qualquer meio, sem a
    autorização prévia, por escrito, da Spring. Condicionado à sua conformidade
    com o presente Acordo, e somente enquanto você estiver autorizado pela
    Spring a usar os Serviços, você poderá visualizar uma (1) cópia de qualquer
    parte da Página ou dos Questionários a que venhamos a lhe dar acesso, por
    força do presente instrumento, em um dispositivo único determinado,
    exclusivamente para seu uso pessoal e não comercial, e você poderá
    reproduzir e divulgar a terceiros, como seu médico ou outro profissional de
    saúde, seguradora ou farmácia, os resultados da sua utilização dos Serviços
    (por exemplo, o arquivo no formato PDF disponibilizado a você pela Spring,
    apresentando os resultados do preenchimento de um Questionário).

Todos os nomes comerciais, marcas de comércio, marcas de serviço e logomarcas
usados como parte dos Serviços pertencem à Spring ou nossos licenciantes. Você
não pode usar nomes comerciais, marcas de comércio, marcas de serviço ou
logomarcas da Spring em conexão com qualquer produto ou serviço que não seja
nosso, ou de alguma forma passível de causar confusão. Nenhuma parte integrante
dos Serviços deve ser interpretada de forma a conceder qualquer direito de usar
quaisquer nomes comerciais, marcas de comércio, marcas de serviço ou logomarcas
sem o prévio consentimento expresso, por escrito, do seu titular.

 10. Materiais de terceiros; links. A funcionalidade de alguns Serviços pode dar
     acesso a dados, informações e materiais disponibilizados por terceiros
     (“Materiais de Terceiros”), ou permitir o roteamento ou a transmissão
     desses Materiais de Terceiros, inclusive através de Ao usar essa
     funcionalidade, você estará nos instruindo a acessar, rotear e transmitir a
     você os Materiais de Terceiros pertinentes. Nós não controlamos nem
     recomendamos, ou tampouco somos responsáveis por, quaisquer Materiais de
     Terceiros, nem mesmo pela correção, integridade, qualidade, legalidade,
     utilidade ou segurança dos Materiais de Terceiros, ou quaisquer direitos de
     propriedade intelectual a eles inerentes. Alguns Materiais de Terceiros
     poderão, entre outras coisas, ser incorretos, enganosos ou falsos. Nenhuma
     disposição deste Acordo deve ser interpretada como uma declaração ou
     garantia pela Spring em relação a quaisquer Materiais de Terceiros. Não
     temos a obrigação de monitorar os Materiais de Terceiros, e poderemos
     bloquear ou desabilitar o acesso a quaisquer Materiais de Terceiros (no
     todo ou em parte) através dos Serviços, a qualquer tempo. Além disso, a
     disponibilidade de quaisquer Materiais de Terceiros através dos Serviços
     não implica recomendação nossa de, ou afiliação nossa com, qualquer
     fornecedor dos Materiais de Terceiros, ou tampouco a disponibilidade desses
     materiais constituirá qualquer relação legal entre você e o respectivo
     fornecedor. A SUA UTILIZAÇÃO DE MATERIAIS DE TERCEIROS DEVE SER FEITA POR
     SUA PRÓPRIA CONTA E RISCO, E FICA SUJEITA A QUAISQUER TERMOS, CONDIÇÕES E
     POLÍTICAS ADICIONAIS APLICÁVEIS AOS MATERIAIS DE TERCEIROS (TAIS COMO OS
     TERMOS DE SERVIÇO OU AS POLÍTICAS DE PRIVACIDADE DOS FORNECEDORES DE
     MATERIAIS DE TERCEIROS).



 11. EXCLUSÃO DE GARANTIAS. Alguns foros não permitem a exclusão de determinadas
     garantias, então as disposições a seguir podem não se aplicar a você. À
     EXTENSÃO MÁXIMA PERMITIDA PELA LEGISLAÇÃO APLICÁVEL, OS SERVIÇOS E
     QUAISQUER PRODUTOS E MATERIAIS DE TERCEIROS LHE SERÃO DISPONIBILIZADOS “NO
     ESTADO EM QUE SE ENCONTRAM” (“AS IS”), SEM NENHUM TIPO DE GARANTIA,
     EXPRESSA, TÁCITA OU LEGAL. A SPRING NEGA TODAS E QUAISQUER GARANTAIS COM
     RELAÇÃO AOS SERVIÇOS E QUAISQUER PRODUTOS E MATERIAIS DE TERCEIROS, À
     MEDIDA MÁXIMA PERMITIDA PELA LEGISLAÇÃO APLICÁVEL, INCLUSIVE AS GARANTIAS
     DE NEGOCIABILIDADE, ADEQUAÇÃO A UM FIM ESPECÍFICO, NÃO VIOLAÇÃO E
     TITULARIDADE. TODAS AS ISENÇÕES DE RESPONSABILIDADE (APRESENTADAS NESTA
     CLÁUSULA E EM OUTRAS SEÇÕES DESTE ACORDO) SÃO APRESENTADAS EM NOME DA
     SPRING E DAS SUAS AFILIADAS, E SEUS RESPECTIVOS ACIONISTAS, CONSELHEIROS,
     DIRETORES, EMPREGADOS, AFILIADAS, AGENTES, PROCURADORES, REPRESENTANTES,
     LICENCIANTES, FORNECEDORES E PRESTADORES DE SERVIÇOS (DESIGNADAS JUNTAS AS
     “PESSOAS AFILIADAS”).

Não obstante fazermos o possível para preservar a oportunidade, integridade e
segurança dos Serviços, não garantimos que os Serviços estão ou ficarão
atualizados, completos, corretos ou seguros, ou que o acesso aos Serviços
seguirá sem interrupção. Os Serviços poderão incluir incorreções, erros e
materiais que infrinjam ou representem conflito com este Acordo. Além disso,
outras pessoas poderão fazer alterações não autorizadas aos Serviços. Se você
tomar conhecimento de qualquer alteração tal, pedimos fazer contato pelo e-mail
careteam@springhealth.com, apresentando uma descrição da alteração e informando
a sua localização nos Serviços.

 12. Limitação de responsabilidade. NA MEDIDA EM QUE ISSO SEJA PERMITIDO PELA
     LEGISLAÇÃO APLICÁVEL, A SPRING NÃO SERÁ RESPONSÁVEL POR QUAISQUER DANOS
     INDIRETOS, INCIDENTAIS, CONSEQUENCIAIS, ESPECIAIS, EXEMPLARES OU PUNITIVOS,
     DE QUALQUER NATUREZA, POR FORÇA DE QUALQUER CONTRATO, ATO ILÍCITO
     (INCLUSIVE NEGLIGÊNCIA), RESPONSABILIDADE ESTRITA OU OUTRA TEORIA JURÍDICA,
     INCLUINDO DANOS POR LUCROS CESSANTES, PERDA DE UTILIDADE OU DE DADOS, PERDA
     DE OUTROS BENS INTANGÍVEIS, COMPROMETIMENTO DA SEGURANÇA PARA APRESENTAÇÃO
     DE MATERIAIS (INCLUINDO A INTERCEPTAÇÃO NÃO AUTORIZADA POR TERCEIROS DE
     MATERIAIS APRESENTADOS), AINDA QUE A POSSIBILIDADE DE TAIS DANOS OU PERDAS
     SEJA AVISADA ANTES. SEM LIMITAÇÃO AO DISPOSTO ACIMA, A SPRING NÃO SERÁ
     RESPONSÁVEL POR DANOS DE NENHUM TIPO RESULTANTES DA SUA UTILIZAÇÃO OU DO
     SEU IMPEDIMENTO DE UTILIZAR OS SERVIÇOS (INCLUINDO, PARA MAIOR CLAREZA, OS
     QUESTIONÁRIOS E SEUS RESULTADOS) OU DE PRODUTOS OU MATERIAIS DE TERCEIROS.
     O SEU ÚNICO E EXCLUSIVO RECURSO EM CASO DE INSATISFAÇÃO COM OS SERVIÇOS OU
     QUAISQUER PRODUTOS OU MATERIAIS DE TERCEIROS É INTERROMPER A UTILIZAÇÃO DOS
     SERVIÇOS. NA MEDIDA EM QUE ISSO SEJA PERMITIDO PELA LEGISLAÇÃO APLICÁVEL, A
     RESPONSABILIDADE TOTAL MÁXIMA DA SPRING POR DANOS, PERDAS E CAUSAS DE
     PEDIR, SEJA POR FORÇA DE CONTRATO, ATO ILÍCITO (INCLUINDO NEGLIGÊNCIA) OU
     OUTRA ORIGEM, SERÁ A MAIOR DENTRE (A) O VALOR INTEGRAL, SE HOUVER, QUE VOCÊ
     PAGOU À SPRING PELA UTILIZAÇÃO DOS SERVIÇOS E (B) CEM DÓLARES DOS ESTADOS
     UNIDOS (US$ 100). TODAS AS LIMITAÇÕES DE RESPONSABILIDADE, DE TODO TIPO
     (PREVISTAS NESTA SEÇÃO E OUTRAS SEÇÕES DESTE ACORDO), SÃO ESTIPULADAS EM
     NOME DA SPRING E DAS PESSOAS

A legislação aplicável pode não permitir a limitação de determinadas garantias
tácitas, ou exclusões ou limitações de determinados danos; exclusivamente na
medida em que essa legislação se aplique a você, algumas ou todas as isenções,
exclusões ou limitações estabelecidas acima poderão não se aplicar a você, e
você poderá ter alguns direitos adicionais por lei.

 13. Indenização. Salvo na medida em que a legislação aplicável o proíba, você
     aceita defender, indenizar e isentar de responsabilidade a Spring e as
     Organizações Afiliadas por quaisquer reclamações, perdas, custos e despesas
     (inclusive honorários advocatícios) decorrentes de ou relacionados a (a) a
     sua utilização dos Serviços ou atividades associadas aos Serviços
     (incluindo,



para maior clareza, os Questionários e seus resultados); e (b) qualquer violação
efetiva ou suposta violação a este Acordo cometida por você.

 14. Rescisão. Este Acordo fica em vigor até a sua rescisão. A Spring poderá
     encerrar ou suspender a sua utilização dos Serviços, a qualquer tempo e sem
     prévio aviso, inclusive se a Spring acreditar que você infringiu ou agiu de
     forma inconsistente com o teor ou a intenção deste Acordo. Na hipótese da
     referida suspensão ou encerramento, o seu direito de utilizar os Serviços
     cessará imediatamente, e a Spring poderá, sem contrair responsabilidade
     diante de você ou qualquer terceira parte, desativar ou excluir
     imediatamente o seu nome de usuário, senha e conta, e todos os materiais
     associados, não tendo qualquer obrigação de conceder qualquer acesso futuro
     a tais materiais. As cláusulas 1, 2, 4 a 9, e 11 a 19 subsistirão a
     qualquer encerramento ou rescisão deste Acordo.
 15. Lei regente; Este Acordo será regido e deve ser interpretado de acordo com
     as leis do Estado de Nova York, EUA, desconsiderando-se os seus princípios
     sobre conflitos entre as legislações de diferentes foros, e
     independentemente da sua localização física. Você aceita a competência
     exclusiva dos tribunais federais e estaduais sitos em Nova York, Estado de
     Nova York, EUA, e renuncia a qualquer arguição de foro incompetente ou
     outra contestação jurisdicional contra os referidos tribunais.
 16. Informações ou reclamações. Se tiver alguma pergunta ou reclamação sobre os
     Serviços, envie e-mail para careteam@springhealth.com. Veja que as
     comunicações por e-mail communications não são necessariamente seguras;
     sendo assim, recomenda-se não incluir informações de cartão de crédito ou
     outras informações confidenciais nas suas correspondências por e-mail.
 17. Disposições gerais. Este Acordo não cria, nem deve ser interpretado de
     forma a criar, qualquer sociedade, associação, relação de trabalho, agência
     ou franquia entre você e a Spring. Caso qualquer disposição deste Acordo
     seja considerada ilegal, inválida ou inexequível, por qualquer motivo, essa
     disposição será considerada divisível deste Acordo e não afetará a validade
     e exequibilidade de qualquer outra disposição. Você não deve ceder,
     transferir ou sublicenciar todos ou quaisquer direitos ou obrigações que
     lhe caibam no âmbito deste Acordo sem o nosso prévio consentimento
     expresso, por escrito. Nós temos o direito de ceder, transferir ou
     sublicenciar todos ou quaisquer dos nossos direitos ou obrigações no âmbito
     deste Acordo, irrestritamente. Nenhuma tolerância por qualquer parte de uma
     violação ou inadimplemento no âmbito do presente deve ser interpretada como
     a tolerância de qualquer violação ou inadimplemento anterior ou posterior.
     Nenhum processo de negociação ou conduta entre nós, ou tampouco qualquer
     prática comercial, será interpretada de forma a modificar este Acordo.
     Qualquer título, legenda ou designação de seção usado no presente
     instrumento terá sido adotado por mera conveniência, não tendo o propósito
     de definir nem explicar, de forma alguma, qualquer seção ou disposição.
     Todos os termos definidos no singular terão os mesmos significados quando
     usados no plural, quando apropriado e desde que não definidos de outra
     forma. Qualquer utilização do termo “incluindo”, ou de variações do termo,
     neste Acordo devem ser interpretados como se seguidos da frase “sem se
     limitar a”. Este Acordo, incluindo todos os termos e condições a ele
     incorporados, representa o acordo integral entre você e a Spring sobre o
     seu objeto, e suplanta todos e quaisquer acordos ou entendimentos
     anteriores ou contemporâneos, escritos ou verbais, entre você e a Spring
     sobre o mesmo objeto. As notificações dirigidas a você (incluindo
     notificações de alterações a este Acordo) poderão ser entregues através de
     publicação nos Serviços ou por e-mail (inclusive, em ambos os casos, por
     meio de links), ou pelo correio normal, ou conforme exigido pela legislação
     aplicável. Sem intuito de limitação, uma via impressa deste Acordo e de
     qualquer notificação entregue em formato eletrônico será admissível em
     processo judicial ou administrativo embasado ou relacionado a este Acordo,
     na mesma medida e observadas as mesmas condições aplicáveis a outros
     documentos e registros originalmente gerados e mantidos na forma impressa.
     A Spring não será responsável pelo descumprimento de qualquer obrigação por
     motivo que fuja ao seu
 18. Termos aplicáveis especificamente à Apple. Sem prejuízo à sua aceitação dos
     termos e condições antecedentes, e não obstante qualquer disposição em
     contrário no presente instrumento, as seguintes disposições aplicam-se em
     caso de utilização de qualquer versão de qualquer App compatível com o
     sistema operacional iOS de propriedade da Apple Inc. (“Apple”). A Apple não
     faz



parte deste Acordo e não é a proprietária nem responsável pelos Apps. A Apple
não apresenta qualquer garantia referente aos Apps, salvo, quando aplicável, a
garantia de restituir o preço pago por eles. A Apple não é responsável pela
manutenção ou outros serviços de suporte aos Apps e não será responsável por
qualquer outra reclamação, perda, passivo, dano, custo ou despesa relacionados
aos Apps, incluindo qualquer reclamação de responsabilidade pelo produto
apresentada por terceiros, reclamações de que os Apps estão em desconformidade
com qualquer exigência legal ou normativa aplicável, reclamações fundamentadas
em leis de proteção do consumidor ou leis afins, e reclamações de violação de
propriedade intelectual. Quaisquer consultas ou reclamações relacionadas à
utilização dos Apps, inclusive aquelas pertinentes a direitos de propriedade
intelectual, devem ser dirigidas à Spring, conforme previsto na seção
“Informações ou reclamações”, acima. A licença que lhe é concedida pelo presente
instrumento é tão somente uma licença intransferível de uso dos Apps em produto
da marca Apple, que executa o sistema operacional iOS da Apple e pertence e é
controlado por você, ou de outra forma permitida pelas Regras de Uso
estabelecidas nos Termos de Serviço da App Store da Apple então vigentes. Além
disso, você deve cumprir os termos de qualquer acordo com terceiros que lhe seja
aplicável ao utilizar os Apps, tal como o seu contrato de prestação de serviços
de dados sem fio. A Apple e as subsidiárias da Apple são terceiros beneficiários
deste Acordo e, no ato da sua aceitação dos termos e condições deste Acordo,
passam a ter o direito (e considerar-se-á que aceitaram o direito) de executar
este Acordo contra você, na condição de terceiro beneficiário do Acordo; não
obstante o disposto acima, o direito da Spring de firmar, rescindir ou encerrar
qualquer modificação, tolerância ou acordo firmado no âmbito deste instrumento
independerá do consentimento de nenhuma terceira parte.

 19. Você e a Spring solicitaram e determinaram, individual e expressamente, que
     este Acordo e todos os documentos a ele relacionados fossem originalmente
     redigidos no idioma inglês.


‍


TERMS OF SERVICE



CREATED: DECEMBER 7, 2021 LAST UPDATED: DECEMBER 7, 2021



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.

This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring- branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), if applicable. Your use of the Services is governed by this Agreement
regardless of how you access the Services, including through the Internet,
through Wireless Access Protocol (commonly referred to as “WAP”), through a
mobile network or otherwise.

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.

BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.

 1. Spring Does Not Provide Medical Advice. The Services, including, without
    limitation, the Questionnaires and the results of the Questionnaires, are
    provided by Spring and its licensors for informational purposes The
    Services, and any data, information or results provided on, through or by
    the Services, are (a) not intended to be medical advice or instructional for
    medical diagnosis or treatment, (b) not intended to be complete or to
    replace personal consultation with a qualified health care professional, and
    (c) not a substitute for the advice of your physician or other qualified
    health provider(s). They are provided for informational purposes only and
    should not be relied upon. You should always seek the advice of your
    physician or other qualified health provider regarding any data, information
    or results provided by the Services or any questions you may have regarding
    a health or medical condition, and you must never disregard, avoid or delay
    obtaining professional medical advice from your physician or other qualified
    health provider(s) because of any data, information or results provided on,
    through or by the Services. You acknowledge that while some Content (as
    defined below) may be provided by individuals in the health care field, the
    provision of such Content does not create a medical professional/patient
    relationship, and does not constitute a medical opinion, medical advice, or
    diagnosis or treatment, but is provided for informational purposes only and
    should not be relied upon. “Content” means text, data, graphics, images,
    photographs, video, audio, information, suggestions, guidance, content and
    other materials provided, made available or otherwise found on the Website.
    The Content is not intended to substitute for or replace any other
    diagnostic or therapeutic services. Reliance on any Content is solely at
    your own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS
    CREATED BY USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH
    CONTENT IS



PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER
COMMUNICATIONS.

 2. The Services may refer to certain goods or services (collectively,
    “Products”), including making available listings, descriptions, and images
    of, and references and links to, Products, whether such Products are made
    available by Spring or by third parties. Such references do not imply our
    endorsement of any Product or affiliation with the provider of such Product.
    We make no representations as to the completeness, accuracy, quality,
    fitness for purpose, timeliness or otherwise of such references (including
    any features or specifications), and any such information is subject to
    change at any time without notice. It is your responsibility to ascertain
    and obey all applicable local, provincial, federal and foreign laws
    (including minimum age requirements) regarding the possession, use and sale
    of any Product. The Products may be changed periodically without prior
    notice.
 3. We may change this Agreement by notifying you of such changes by any
    reasonable means, including by posting a revised Agreement through the
    Services, or as otherwise required by applicable law. Any such changes will
    not apply to any dispute between you and us arising prior to the date on
    which we posted the revised Agreement incorporating such changes, or
    otherwise notified you of such changes.

Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); charge, modify or waive any fees required
to use the Services; or offer opportunities to some or all Services users. We
will, where possible, provide you with prior notice of substantial changes to
this Agreement, but may not always be able to do so. You should check the
current version of this Agreement each time you use the Services.

 4. Information Submitted Through the Services. We will collect, store, transfer
    and otherwise use your information in accordance with Spring’s Privacy
    Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
    your personal data as described in the Privacy Policy, which may be amended
    from time to time. A copy of the Privacy Policy is located at
    https://care.springhealth.com/privacy.
 5. Jurisdictional The Services is controlled, hosted and operated from the
    United States. The Services may not be appropriate or available for use in
    some non-U.S. jurisdictions. Any use of the Services is at your own risk,
    and you must comply with all applicable laws, rules and regulations in doing
    so. We may limit the Services’ availability at any time, in whole or in
    part, to any person, geographic area or jurisdiction that we choose. Some
    jurisdictions allow specific rights to residents or citizens of such
    jurisdictions. Please see the Privacy Policy to see how to exercise such
    rights.
 6. Rules of In connection with the Services, you will not (and will not
    encourage third parties to): use the Services for any purpose (including any
    purpose that is fraudulent or otherwise tortious or unlawful) other than the
    Services’ intended purpose; harvest or collect information about users of
    the Services; interfere with or disrupt the operation of the Services or the
    servers or networks used to make the Services available, including by
    hacking or defacing any portion of the Services, or violate any requirement,
    procedure or policy of such servers or networks; restrict or inhibit any
    other person from using the Services; copy, record, reproduce, modify,
    adapt, translate, create derivative works of, sell, rent, lease, loan,
    timeshare, distribute or otherwise exploit any portion of (or any use of)
    the Services except as expressly authorized herein, without Spring’s express
    prior written consent (this includes an express prohibition with respect to
    the taping, recording and/or photographing in any format (e.g., video,
    audio, etc.) by you and/or any third party of any counseling sessions
    rendered through the use of the Service); reverse engineer, decompile or
    disassemble any portion of the Services, except where such restriction is
    expressly prohibited by applicable law; remove any copyright, trademark or
    other proprietary rights notice from the Services; frame or mirror any
    portion of the Services, or otherwise incorporate any portion of the
    Services into any product or service, without Spring’s express prior written
    consent. Systematically download and store Services content; use any robot,
    spider, search/retrieval application or other manual or automatic device to
    retrieve,



index, “scrape,” “data mine” or otherwise gather Services content, or reproduce
or circumvent the navigational structure or presentation of the Services,
without Spring’s express prior written consent; post, transmit or otherwise make
available through or in connection with the Services any materials that are or
may be: (a) threatening, harassing, degrading, hateful or intimidating, or
otherwise fail to respect the rights and dignity of others; (b) defamatory,
libelous, or otherwise tortious; (c) fraudulent, false, or otherwise intended to
manipulate, distort, mislead, misrepresent, falsify or interfere with the
Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.

 7. Registration; Usernames and Passwords. You may need to register to use all
    or part of the Services. We may reject, or require that you change, any
    username, password or other information that you provide to us in
    registering. Your user name and password are for your personal use only and
    should be kept confidential; you, and not Spring, are responsible for any
    use or misuse of your user name or password, and you must promptly notify us
    of any confidentiality breach or unauthorized use of your user name or
    password, or your Services
 8. If you provide to us any ideas, proposals, suggestions, recommendations or
    other materials (“Feedback”), whether related to the Services or otherwise,
    Spring and our affiliates will be free to use and disclose the Feedback in
    our sole discretion without any obligations or restrictions of any kind,
    including creating and distributing any product or service that incorporates
    the Feedback without paying you any royalties. You hereby assign to us, free
    of charge, on an exclusive basis, for the entire world and for the full term
    of legal protection provided by the applicable law as and when they are
    created, all intellectual property rights, including in particular but
    without limitation copyrights, author’s rights, trademarks, patents, utility
    models, registered and unregistered designs, models, design patents, rights
    of database creators, software, source code, object code and related
    documentation, mask works, know-how, trade and manufacturing secrets and
    confidential data, and all other intellectual property rights or related
    rights (hereafter the “Intellectual Property Rights”), attached or likely to
    be attached to the Feedback. In particular, you hereby assign free of
    charge, on an exclusive basis, for the entire world and for the full term of
    legal protection provided by the applicable law, all author’s economic
    rights in respect of the Feedback, as and when such Feedback is created,
    such that you retain no economic right whatsoever in respect of the
    Feedback. This assignment of economic rights is granted for all purposes
    whatsoever, including, without limitation, corporate, commercial, marketing,
    advertising, promotional, management, organizational, publishing.

Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment with respect to
the Feedback and the Intellectual Property Rights provided hereunder.

You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.

 9. Spring’s Intellectual Property We and our licensors own the Website,
    Questionnaires and other Services. Without limiting Section 6 and except as
    otherwise expressly permitted by this Agreement, no part of the Website or
    Questionnaires may be reproduced, transmitted, transcribed, stored in a
    retrieval system, or translated into any language in any form by any means
    without the prior written permission of Spring. Subject to your compliance
    with this Agreement, and solely for so long as you are permitted by Spring
    to use the Services, you may view one (1) copy of any portion of the Website
    or Questionnaires to which we provide you access hereunder, on any single
    device, solely for your personal, non-commercial use and you may reproduce
    and disclose to third parties, such as your physician or other health
    provider, insurance provider or pharmacy, the results of your



use of the Services (for example, the PDF file provided by Spring to you with
the results of your taking a Questionnaire).

All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.

 10. Third-Party Materials; Links. Certain Services functionality may make
     available access to data, information, and materials made available by
     third parties (“Third Party Materials”), or allow for the routing or
     transmission of such Third Party Materials, including via By using such
     functionality, you are directing us to access, route and transmit to you
     the applicable Third-Party Materials. We neither control nor endorse, nor
     are we responsible for, any Third Party Materials, including the accuracy,
     integrity, quality, legality, usefulness or safety of Third Party
     Materials, or any intellectual property rights therein. Certain Third-Party
     Materials may, among other things, be inaccurate, misleading or deceptive.
     Nothing in this Agreement will be deemed to be a representation or warranty
     by Spring with respect to any Third-Party Materials. We have no obligation
     to monitor Third Party Materials, and we may block or disable access to any
     Third-Party Materials (in whole or part) through the Services at any time.
     In addition, the availability of any Third-Party Materials through the
     Services does not imply our endorsement of, or our affiliation with, any
     provider of such Third-Party Materials, nor does such availability create
     any legal relationship between you and any such provider. YOUR USE OF THIRD
     PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS,
     CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY MATERIALS (SUCH AS
     TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY
     MATERIALS).
 11. DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
     disclaimer of certain warranties, so the disclaimers below may not apply to
     TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS”
     WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY.
     SPRING DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER
     APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
     PARTICULAR PURPOSE, NON- INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY
     KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE
     ON BEHALF OF BOTH SPRING AND ITS AFFILIATES AND THEIR RESPECTIVE
     SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS,
     MANDATARIES, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS
     (COLLECTIVELY, THE “AFFILIATED ENTITIES”).

While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.

 12. Limitation of TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPRING WILL NOT BE
     LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR
     PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
     NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS
     OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF
     SUBMISSIONS (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY
     SUBMISSIONS), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES
     OR LOSSES. WITHOUT LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR
     DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE



SERVICES (INCLUDING, TO BE CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR
FROM ANY PRODUCTS OR THIRD-PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR
DISSATISFACTION WITH THE SERVICES OR ANY PRODUCTS OR THIRD- PARTY MATERIALS IS
TO STOP USING THE SERVICES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE
MAXIMUM AGGREGATE LIABILITY OF SPRING FOR ALL DAMAGES, LOSSES AND CAUSES OF
ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE
THE GREATER OF (A) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE
SERVICES AND (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100). ALL LIMITATIONS
OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS
AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND THE AFFILIATED ENTITIES.

Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.

 13. Except to the extent prohibited under applicable law, you agree to defend,
     indemnify and hold harmless Spring and the Affiliated Entities from and
     against all claims, losses, costs and expenses (including attorneys’ fees)
     arising out of or related to (a) your use of, or activities in connection
     with, the Services (including, to be clear, the Questionnaires and results
     thereof); and (b) any violation or alleged violation of this Agreement by
     you.
 14. This Agreement is effective until terminated. Spring may terminate or
     suspend your use of the Services at any time and without prior notice,
     including if Spring believes that you have violated or acted inconsistently
     with the letter or spirit of this Agreement. Upon any such termination or
     suspension, your right to use the Services will immediately cease, and
     Spring may, without liability to you or any third party, immediately
     deactivate or delete your user name, password and account, and all
     associated materials, without any obligation to provide any further access
     to such materials. Sections 1, 2, 4 through 9, and 11 through 19 will
     survive any expiration or termination of this Agreement.
 15. Governing Law; This Agreement is governed by and will be construed in
     accordance with the laws of the State of New York, U.S.A., without regard
     to its principles of conflicts of law, and regardless of your location. You
     agree to exclusive jurisdiction of the federal and state courts located in
     New York, New York, U.S.A., and waive any jurisdictional, venue or
     inconvenient forum objections to such courts.
 16. Information or Complaints. If you have a question or complaint regarding
     the Services, please send an e-mail to careteam@springhealth.com. Please
     note that e-mail communications will not necessarily be secure;
     accordingly, you should not include credit card information or other
     sensitive information in your e-mail correspondence with
 17. This Agreement does not, and will not be construed to, create any
     partnership, joint venture, employer-employee, agency or
     franchisor-franchisee relationship between you and Spring. If any provision
     of this Agreement is found to be unlawful, void or for any reason
     unenforceable, that provision will be deemed severable from this Agreement
     and will not affect the validity and enforceability of any remaining
     provision. You may not assign, transfer or sublicense any or all of your
     rights or obligations under this Agreement without our express prior
     written consent. We may assign, transfer or sublicense any or all of our
     rights or obligations under this Agreement without restriction. No waiver
     by either party of any breach or default hereunder will be deemed to be a
     waiver of any preceding or subsequent breach or default. Neither a course
     of dealing nor conduct between you and us nor any trade practices shall be
     deemed to modify this Agreement. Any heading, caption or section title
     contained herein is for convenience only, and in no way defines or explains
     any section or provision. All terms defined in the singular will have the
     same meanings when used in the plural, where appropriate and unless
     otherwise specified. Any use of the term “including” or variations thereof
     in this Agreement will be construed as if followed by the phrase “without
     limitation.” This Agreement, including any terms and conditions
     incorporated herein, is the entire agreement



between you and Spring relating to the subject matter hereof, and supersedes any
and all prior or contemporaneous written or oral agreements or understandings
between you and Spring relating to such subject matter. Notices to you
(including notices of changes to this Agreement) may be made via posting to the
Services or by e-mail (including in each case via links), or by regular mail, or
as may be required by applicable law. Without limitation, a printed version of
this Agreement and of any notice given in electronic form will be admissible in
judicial or administrative proceedings based upon or relating to this Agreement
to the same extent and subject to the same conditions as other business
documents and records originally generated and maintained in printed form.
Spring will not be responsible for any failure to fulfill any obligation due to
any cause beyond its control.

 18. Apple-Specific Terms. In addition to your agreement with the foregoing
     terms and conditions, and notwithstanding anything to the contrary herein,
     the following provisions apply with respect to your use of any version of
     any App compatible with the iOS operating system of Apple Inc. (“Apple”).
     Apple is not a party to this Agreement and does not own and is not
     responsible for the Apps. Apple is not providing any warranty for the Apps
     except, if applicable, to refund the purchase price for it. Apple is not
     responsible for maintenance or other support services for the Apps and will
     not be responsible for any other claims, losses, liabilities, damages,
     costs or expenses with respect to the Apps, including any third-party
     product liability claims, claims that the Apps fail to conform to any
     applicable legal or regulatory requirement, claims arising under consumer
     protection or similar legislation, and claims with respect to intellectual
     property infringement. Any inquiries or complaints relating to the use of
     the Apps, including those pertaining to intellectual property rights, must
     be directed to Spring in accordance with the “Information or Complaints”
     section The license you have been granted herein is limited to a
     non-transferable license to use the Apps on an Apple- branded product that
     runs Apple’s iOS operating system and is owned or controlled by you, or as
     otherwise permitted by the Usage Rules set forth in Apple’s then-current
     App Store Terms of Service. In addition, you must comply with the terms of
     any third-party agreement applicable to you when using the Apps, such as
     your wireless data service agreement. Apple and Apple’s subsidiaries are
     third-party beneficiaries of this Agreement and, upon your acceptance of
     the terms and conditions of this Agreement, will have the right (and will
     be deemed to have accepted the right) to enforce this Agreement against you
     as a third-party beneficiary thereof; notwithstanding the foregoing,
     Spring’s right to enter into, rescind or terminate any variation, waiver or
     settlement under this Agreement is not subject to the consent of any third
     party.
 19. You and Spring have each expressly requested and required this Agreement
     and all documents that relate hereto be drawn up in the English language.


TERMS OF SERVICE



LAST UPDATED: DECEMBER 7, 2021



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at www.springhealth.com (together with any content, materials
and services available therein, and successor website(s) thereto, the
“Website”), (2) the software applications we may make available for use on or
through computers and mobile devices (“Apps”), and (3) the quizzes, tests, and
questionnaires (and results thereof) we make available on or through the Website
or Apps (“Questionnaires”) (all of the foregoing, collectively, “Services”).
This Agreement hereby incorporates by this reference any additional terms and
conditions posted by Spring through the Services, or otherwise made available to
you by Spring as well as any services made available to you by Spring-branded
Medical Professional Corporations (e.g. Spring Medical Care, P.C.), including
but not limited to Spring’s Privacy Policy, the Electronic Communication
Agreement and the Informed Consent, if applicable. Your use of the Services is
governed by this Agreement regardless of how you access the Services, including
through the Internet, through Wireless Access Protocol (commonly referred to as
“WAP”), through a mobile network or otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are: (a) not intended to be medical advice or instructional for
medical diagnosis or treatment, (b) not intended to be complete or to replace
personal consultation with a qualified health care professional, and (c) not a
substitute for the advice of your physician or other qualified health
provider(s). You should always seek the advice of your physician or other
qualified health provider regarding any data, information or results provided by
the Services or any questions you may have regarding a health or medical
condition, and you must never disregard, avoid or delay obtaining professional
medical advice from your physician or other qualified health provider(s) because
of any data, information or results provided on, through or by the Services. You
acknowledge that while some Content (as defined below) may be provided by
individuals in the medical field, the provision of such Content does not create
a medical professional/patient relationship, and does not constitute a medical
opinion, medical advice, or diagnosis or treatment, but is provided for
informational purposes only. “Content” means text, data, graphics, images,
photographs, video, audio, information, suggestions, guidance, content and other
materials provided, made available or otherwise found on the Website. The
Content is not intended to substitute for or replace any other diagnostic or
therapeutic services. Reliance on any Content is solely at your own risk. NO
LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED BY USING THE
WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH CONTENT IS PROVIDED BY OR
THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the pro vider of such Product. We
make no representations as to the completeness, accuracy, quality, fitness for
purpose, timeliness or otherwise of such references (including any features or
specifications), and any such information is subject to change at any time
without notice. It is your responsibility to ascertain and obey all applicable
local, provincial, federal and foreign laws (including minimum age requirements)
regarding the possession, use and sale of any Product. The Products may be
changed periodically without prior notice.



3.    Changes. We may change this Agreement by notifying you of such changes by
any reasonable means, including by posting a revised Agreement through the
Services, or as otherwise required by applicable law. Any such changes will not
apply to any dispute between you and us arising prior to the date on which we
posted the revised Agreement incorporating such changes, or otherwise notified
you of such changes.



Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); or offer opportunities to some or all
Services users. We will, where possible, provide you with prior notice of such
changes, but may not always be able to do so. You should check the current
version of this Agreement each time you use the Services.



4.    Information Submitted Through the Services. Your submission of information
through the Services is governed by Spring’s Privacy Policy, located at
https://care.springhealth.com/privacy (the “Privacy Policy”). You consent to the
collection, uses and disclosures of your personal information for the purposes
described in our Privacy Policy. In particular, you acknowledge and agree that
we may use personal information, including sensitive information, from many
Services users to create non-identifiable “aggregate data” (for example, reports
that calculate the percentage of users who have a particular response to or
result from the Questionnaires) that may be disclosed to third parties. You
represent and warrant that any information you provide in connection with the
Services is and will remain accurate and complete, and that you will reasonably
maintain and update such information as needed. By using the Services, you
acknowledge that you have read and understood the Privacy Policy. If you do not
agree to this policy, you should not use our services. If Spring decides to
change the Privacy Policy, we will post those changes prominently so users are
always aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We do, however, recommend that you read
the Privacy Policy each time you use our Services in case you missed our notice
of changes to the Privacy Policy. By continuing to use the Services, you
acknowledge that you have read and understood the Privacy Policy. If you do not
agree to any changes to the Privacy Policy, you should not use our Services.



5.    Jurisdictional Issues. The Services are controlled, hosted and operated
from the United States. The Services may not be appropriate or available for use
in some non-U.S. jurisdictions. Any use of the Services is at your own risk, and
you must comply with all applicable laws, rules and regulations in doing so. We
may limit the Services’ availability at any time, in whole or in part, to any
person, geographic area or jurisdiction that we choose.



6.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or the servers
or networks used to make the Services available, including by hacking or
defacing any portion of the Services, or violate any requirement, procedure or
policy of such servers or networks; restrict or inhibit any other person from
using the Services; copy, record, reproduce, modify, adapt, translate, create
derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise
exploit any portion of (or any use of) the Services except as expressly
authorized herein, without Spring’s express prior written consent (this includes
an express prohibition with respect to the taping, recording and/or
photographing in any format (e.g., video, audio, etc.) by you and/or any third
party of any counseling sessions rendered through the use of the Service);
reverse engineer, decompile or disassemble any portion of the Services, except
where such restriction is expressly prohibited by applicable law; remove any
copyright, trademark or other proprietary rights notice from the Services; frame
or mirror any portion of the Services, or otherwise incorporate any portion of
the Services into any product or service, without Spring’s express prior written
consent; systematically download and store Services content; use any robot,
spider, search/retrieval application or other manual or automatic device to
retrieve, index, “scrape,” “data mine” or otherwise gather Services content, or
reproduce or circumvent the navigational structure or presentation of the
Services, without Spring’s express prior written consent; post, transmit or
otherwise make available through or in connection with the Services any
materials that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.



7.    Registration; User Names and Passwords. You may need to register to use
all or part of the Services. We may, acting reasonably, reject, or require that
you change, any user name, password or other information that you provide to us
in registering. Your user name and password are for your personal use only and
should be kept confidential; you, and not Spring, are responsible for any use or
misuse of your user name or password, and you must promptly notify us of any
confidentiality breach or unauthorized use of your user name or password, or
your Services account.



8.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby assign to
us, free of charge, on an exclusive basis, for the entire world and for the term
of legal protection, as and when they are created, all intellectual property
rights (including in particular but without limitation copyrights, author’s
rights, trademarks, patents, utility models, registered and unregistered
designs, models, design patents, rights of database creators, software, source
code, object code and related documentation, mask works, know-how, trade and
manufacturing secrets and confidential data, and all other intellectual property
rights or related rights (hereafter the “Intellectual Property Rights”),
attached or likely to be attached to the Feedback. In particular, you hereby
assign free of charge, on an exclusive basis, for the entire world and for the
full term of legal protection, all author’s economic rights in respect of the
Feedback, as and when such Feedback is created, such that you retain no economic
right whatsoever in respect of the Feedback. This assignment of economic rights
is granted for all purposes whatsoever, including, without limitation,
corporate, commercial, marketing, advertising, promotional, management,
organizational, publishing. You also hereby irrevocably waive in favour of
Spring, our affiliates, and our and their respective successors, assignees and
licensees, all moral rights you may have in or to the Feedback.



Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment and waiver with
respect to the Feedback and the Intellectual Property Rights provided hereunder.



9.    Spring’s Intellectual Property Rights. We and our licensors own the
Website, Questionnaires and other Services. Without limiting Section 6 and
except as otherwise expressly permitted by this Agreement, no part of the
Website or Questionnaires may be reproduced, transmitted, transcribed, stored in
a retrieval system, or translated into any language in any form by any means
without the prior written permission of Spring. Subject to your compliance with
this Agreement, and solely for so long as you are permitted by Spring to use the
Services, you may view one (1) copy of any portion of the Website or
Questionnaires to which we provide you access hereunder, on any single device,
solely for your personal, non-commercial use and you may reproduce and disclose
to third parties, such as your physician or other health provider, insurance
provider or pharmacy, the results of your use of the Services (for example, the
PDF file provided by Spring to you with the results of your taking a
Questionnaire).



All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained on the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.



10.    Third Party Materials; Links. The functionality of certain Services may
make available access to data, information, and materials made available by
third parties (“Third Party Materials”), or allow for the routing or
transmission of such Third Party Materials, including via links. By using such
functionality, you are directing us to access, route and transmit to you the
applicable Third- Party Materials. We neither control nor endorse, nor are we
responsible for, any Third Party Materials, including the accuracy, integrity,
quality, legality, usefulness or safety of Third Party Materials, or any
intellectual property rights therein. Certain Third-Party Materials may, among
other things, be inaccurate, misleading or deceptive. Nothing in this Agreement
will be deemed to be a representation or warranty by Spring with respect to any
Third-Party Materials. We have no obligation to monitor Third Party Materials,
and we may block or disable access to any Third- Party Materials (in whole or
part) through the Services at any time. In addition, the availability of any
Third-Party Materials through the Services does not imply our endorsement of, or
our affiliation with, any provider of such Third-Party Materials, nor does such
availability create any legal relationship between you and any such provider.
YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY
ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY
MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH
THIRD PARTY MATERIALS).



11.    DISCLAIMER OF WARRANTIES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE
LAW, THE SERVICES AND ANY PRODUCTS AND THIRD-PARTY MATERIALS ARE MADE AVAILABLE
TO YOU “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR
STATUTORY. SPRING DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY
PRODUCTS AND THIRD-PARTY MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER
APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NON- INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY KIND
(INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF
OF BOTH SPRING AND ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS,
OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, MANDATARIES, REPRESENTATIVES,
LICENSORS, SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “AFFILIATED
ENTITIES”).



SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION AND LIMITATION OF CERTAIN
GUARANTEES, CONDITIONS, TERMS OR WARRANTIES IMPLIED OR IMPOSED BY ANY APPLICABLE
LAW, OR DO NOT ALLOW LIMITATIONS ON HOW LONG ANY SUCH GUARANTEE, CONDITION,
WARRANTY OR TERM MAY LAST, AS A RESULT, NOT ALL OF THE ABOVE LIMITATIONS WILL
NECESSARILY APPLY TO YOU. THE DISCLAIMERS AND EXCLUSIONS UNDER THIS AGREEMENT
WILL NOT EXCLUDE, RESTRICT OR MODIFY ANY GUARANTEE, WARRANTY, TERM OR CONDITION,
RIGHT OR REMEDY IMPLIED OR IMPOSED BY ANY APPLICABLE LAW.



HOWEVER, IF ANY REPRESENTATION, CONDITION OR WARRANTY IS IMPLIED OR INCORPORATED
INTO THIS AGREEMENT BY STATUTE, COMMON LAW OR OTHERWISE THAT CANNOT BE EXCLUDED
(A “NON-EXCLUDABLE PROVISION”), AND SPRING IS ABLE TO LIMIT YOUR REMEDY FOR A
BREACH OF THE NON-EXCLUDABLE PROVISION, THEN SPRING’S LIABILITY FOR BREACH OF
THE NON-EXCLUDABLE PROVISION IS LIMITED EXCLUSIVELY (SO FAR AS APPLICABLE LAWS
DO NOT PROHIBIT) TO, AT SPRING’S OPTION:



(A)           IN THE CASE OF GOODS, THE REPLACEMENT OF THE GOODS OR THE SUPPLY
OF EQUIVALENT GOODS, THE REPAIR OF THE GOODS, THE PAYMENT OF THE COST OF
REPLACING THE GOODS OR ACQUIRING EQUIVALENT GOODS, OR THE PAYMENT OF THE COST OF
HAVING THE GOODS REPAIRED; AND



(B)         IN THE CASE OF SERVICES, THE SUPPLYING OF THE SERVICES AGAIN, OR THE
PAYMENT OF THE COST OF HAVING THE SERVICES SUPPLIED AGAIN.



While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at careteam@springhealth.com with a description of such alteration and its
location on the Services.



12.    Limitation of Liability. TO THE EXTENT PERMITTED BY APPLICABLE LAW,
SPRING WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL,
SPECIAL,EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR
LOSS OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF
SUBMISSIONS (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY
SUBMISSIONS), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR
LOSSES. WITHOUT LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR DAMAGES OF
ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES (INCLUDING,
TO BE CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR FROM ANY PRODUCTS OR
THIRD- PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH
THE SERVICES OR ANY PRODUCTS OR THIRD-PARTY MATERIALS IS TO STOP USING THE
SERVICES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE
LIABILITY OF SPRING FOR ALL OTHER DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER
IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE THE GREATER OF
(A) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE SERVICES AND (B)
ONE HUNDRED UNITED STATES DOLLARS (USD $100). ALL LIMITATIONS OF LIABILITY OF
ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON
BEHALF OF BOTH SPRING AND THE AFFILIATED ENTITIES.



Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.



13.    Indemnity. Except to the extent prohibited under applicable law, you
agree to defend, indemnify and hold harmless Spring and the Affiliated Entities
from and against all claims, losses, costs and expenses (including attorneys’
fees) arising out of or related to (a) your use of, or activities in connection
with, the Services (including, to be clear, the Questionnaires and results
thereof); and (b) any violation or alleged violation of this Agreement by you.



14.    Termination. This Agreement is effective until terminated. Spring may
terminate or suspend your use of the Services at any time, including if Spring
believes that you have violated or acted inconsistently with the letter or
spirit of this Agreement. Where possible Spring will provide you with prior
notice where it intends to suspend of terminate your access to the Services, but
this may not always be possible. Upon any such termination or suspension, your
right to use the Services will immediately cease, and Spring may, without
liability to you or any third party, immediately deactivate or delete your user
name, password and account, and all associated materials, without any obligation
to provide any further access to such materials. Sections 1, 2, 4 through 9, and
11 through 19 will survive any expiration or termination of this Agreement. A
member may contact careteam@springehalth.com to request to terminate Services.



15.    Governing Law; Jurisdiction. This Agreement is governed by and will be
construed in accordance with the laws of the State of New York, U.S.A., without
regard to its principles of conflicts of law, and regardless of your location.
You agree to exclusive jurisdiction of the federal and state courts located in
New York, New York, U.S.A., and waive any jurisdictional, venue or inconvenient
forum objections to such courts.



16.    Information or Complaints. If you have a question or complaint regarding
the Services, please send an e-mail to careteam@springhealth.com. Please note
that e-mail communications will not necessarily be secure; accordingly, you
should not include credit card information or other sensitive information in
your e-mail correspondence with us.



17.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason unenforceable,
that provision will be deemed severable from this Agreement and will not affect
the validity and enforceability of any remaining provision. You may not assign,
transfer or sublicense any or all of your rights or obligations under this
Agreement without our express prior written consent. We may assign, transfer or
sublicense any or all of our rights or obligations under this Agreement without
restriction. No waiver by either party of any breach or default hereunder will
be deemed to be a waiver of any preceding or subsequent breach or default.
Neither a course of dealing nor conduct between you and us nor any trade
practices shall be deemed to modify this Agreement. Any heading, caption or
section title contained herein is for convenience only, and in no way defines or
explains any section or provision. All terms defined in the singular will have
the same meanings when used in the plural, where appropriate and unless
otherwise specified. Any use of the term “including” or variations thereof in
this Agreement will be construed as if followed by the phrase “without
limitation.” This Agreement, including any terms and conditions incorporated
herein, is the entire agreement between you and Spring relating to the subject
matter hereof, and supersedes any and all prior or contemporaneous written or
oral agreements or understandings between you and Spring relating to such
subject matter. Notices to you (including notices of changes to this Agreement)
may be made via posting to the Services or by e-mail (including in each case via
links), or by regular mail, or as may be required by applicable law. Without
limitation, a printed version of this Agreement and of any notice given in
electronic form will be admissible in judicial or administrative proceedings
based upon or relating to this Agreement to the same extent and subject to the
same conditions as other business documents and records originally generated and
maintained in printed form. Spring will not be responsible for any failure to
fulfill any obligation due to any cause beyond its reasonable control.



18.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect to your use of any version of any App
compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a
party to this Agreement and does not own and is not responsible for the Apps.
Apple is not providing any warranty for the Apps except, if applicable, to
refund the purchase price for it. Apple is not responsible for maintenance or
other support services for the Apps and will not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
Apps, including any third-party product liability claims, claims that the Apps
fail to conform to any applicable legal or regulatory requirement, claims
arising under consumer protection or similar legislation, and claims with
respect to intellectual property infringement. Any inquiries or complaints
relating to the use of the Apps, including those pertaining to intellectual
property rights, must be directed to Spring in accordance with the “Information
or Complaints” section above. The license you have been granted herein is
limited to a non-transferable license to use the Apps on an Apple-branded
product that runs Apple’s iOS operating system and is owned or controlled by
you, or as otherwise permitted by the Usage Rules set forth in Apple’s
then-current App Store Terms of Service. In addition, you must comply with the
terms of any third-party agreement applicable to you when using the Apps, such
as your wireless data service agreement. Apple and Apple’s subsidiaries are
third-party beneficiaries of this Agreement and, upon your acceptance of the
terms and conditions of this Agreement, will have the right (and will be deemed
to have accepted the right) to enforce this Agreement against you as a
third-party beneficiary thereof; notwithstanding the foregoing, Spring’s right
to enter into, rescind or terminate any variation, waiver or settlement under
this Agreement is not subject to the consent of any third party.



19.    Language. You and Spring have each expressly requested and required this
Agreement and all documents that relate hereto be drawn up in the English
language.


‍


CONDICIONES GENERALES



Creado: 7 de marzo de 2022. Última actualización: 7 de marzo de 2022.



Lea estas Condiciones Generales (“Contrato”) detenidamente. Al hacer clic en el
mecanismo previsto para aceptar el contrato y/o continuar y acceder o utilizar
los Servicios (tal y como estos se definen a continuación) usted otorga su
consentimiento a este Contrato. Si usted no está de acuerdo con lo previsto en
el Contrato, no haga clic en el mecanismo de aceptación del contrato y no
instale, acceda ni utilice ninguno de los Servicios.

Este Contrato se formaliza entre usted y Spring Care, Inc. (“Spring” o
“nosotros”) en relación con la utilización por su parte (incluyendo el acceso a)
(1) del sitio web de Spring actualmente accesible a través de
https://benefits.springhealth.com (y de los contenidos, materiales y servicios
disponibles en el mismo, y de cualquier sitio web que pudiera sustituirlo en el
futuro, el “Sitio Web”), (2) las aplicaciones de software que podamos poner a su
disposición para su utilización en o a través de cualquier ordenador o
dispositivo móvil (“Aplicaciones”) y (3) los test y cuestionarios (y los
resultados de los mismos) que ponemos a su disposición en o a través del Sitio
Web o de las Aplicaciones (“Cuestionarios”) (todos los anteriores,
conjuntamente, “Servicios”). Este Contrato incorpora, por referencia, las
condiciones adicionales publicadas por Spring a través de los Servicios o que
Spring pudiera facilitarle de cualquier otra forma así como cualquier servicio
proporcionado por cualquier Asociación Médica Profesional gestionada bajo la
marca Spring (por ejemplo, Spring Medical Care, P.C.) en su caso. La utilización
de los Servicios se regirá por lo previsto en este Contrato con independencia de
la forma en la que usted acceda a los Servicios, ya sea a través de Internet, de
un Protocolo de Acceso Inalámbrico (normalmente denominado como “WAP”), de una
red móvil o de cualquier otra forma.

LEA ESTE CONTRATO DETENIDAMENTE PARA ASEGURARSE DE QUE ENTIENDE TODAS Y CADA UNA
DE LAS CLÁUSULAS DEL MISMO. ESTE CONTRATO CONTIENE INFORMACIÓN IMPORTANTE ACERCA
DE SUS DERECHOS, RECURSOS Y OBLIGACIONES INCLUYENDO DETERMINADAS LIMITACIONES Y
EXCLUSIONES DE RESPONSABILIDAD QUE AFECTAN A LA POSIBLE INDEMNIZACIÓN POR DAÑOS
QUE USTED ESTARÍA FACULTADO PARA RECLAMAR DE SPRING ASÍ COMO UNA OBLIGACIÓN DE
INDEMNIZARNOS EN DETERMINADOS CASOS.

AL UTILIZAR LOS SERVICIOS, USTED CONFIRMA QUE ES MAYOR DE EDAD PARA PODER
FORMALIZAR ESTE CONTRATO.

 1. Spring no ofrece asesoramiento médico. Los Servicios, incluyendo, sin
    limitación, los Cuestionarios y los resultados de estos, se proporcionan por
    Spring y sus licenciantes únicamente con fines informativos. Los Servicios y
    cualquier dato, información o resultados facilitados en, a través o por los
    Servicios (a) no constituyen un asesoramiento médico ni instrucciones para
    el diagnóstico o el tratamiento médico, (b) no pretenden ser completos ni
    sustituir la consulta en persona con un profesional médico cualificado y (c)
    no sustituyen el asesoramiento de su médico o cualquier otro profesional
    médico cualificado. Los servicios se proporcionan únicamente con una
    finalidad informativa y, por lo tanto, no debe confiarse exclusivamente en
    el contenido de los Deberá consultar con su médico o con cualquier otro
    profesional médico cualificado las dudas que le surjan en relación con los
    datos, información o resultados proporcionados por los Servicios
    planteándoles las preguntas que tenga sobre cualquier problema médico o de
    salud. No ignore, evite o retrase la obtención de asesoramiento médico
    profesional de su médico o de cualquier otro profesional médico cualificado
    como consecuencia de los datos, información o resultados facilitado en, a
    través de, o por los Servicios. Usted es consciente de que, si bien cierto
    Contenido (tal y como este se define a continuación) puede haber sido
    facilitado por personas que desarrollan su actividad en el ámbito de la
    salud, el hecho de que se le proporcione dicho Contenido no crea una
    relación médico/ paciente y no constituye una opinión médica, asesoramiento
    médico, diagnóstico o tratamiento sino que se facilita únicamente a efectos
    informativos por lo que no deberá confiar en lo



previsto en el mismo. “Contenido” significa texto, datos, gráficos, imágenes,
fotografías, video, audio, datos, sugerencias, instrucciones, contenido y
cualquier otro material facilitado, disponible o que usted pueda encontrar en el
Sitio Web. El Contenido no sustituye ni reemplaza ningún otro servicio de
diagnóstico o terapéutico. Si usted decide confiar en cualquier Contenido lo
hará bajo su única responsabilidad. EL USO DEL SITIO WEB O DE CUALQUIER
CONTENIDO DEL MISMO NO DA LUGAR A NINGUNA RELACIÓN PROFESIONAL MÉDICO/ PACIENTE,
CON INDEPENDENCIA DE QUE DICHO CONTENIDO SE FACILITE POR O AL UTILIZAR EL SITIO
WEB O A TRAVÉS DE CUALQUIER OTRO MEDIO DE COMUNICACIÓN.

 2. Los Servicios se refieren a ciertos productos o servicios (conjuntamente,
    “Productos”) incluyendo la puesta a disposición de listados, descripciones,
    imágenes de, referencias y enlaces a los Productos, tanto si dichos
    Productos se proporcionan directamente por Spring como si se trata de
    Productos de terceros. Dichas referencias no deben entenderse como refrendo
    de ningún Producto ni presuponen nuestra vinculación con el proveedor del
    mismo. No otorgamos ninguna garantía sobre la integridad, exactitud,
    calidad, idoneidad para un propósito concreto, oportunidad ni ninguna otra
    en relación con las referencias efectuadas a los Productos (incluyendo las
    relativas a cualquier característica o especificación) y dicha información
    podrá modificarse en cualquier momento sin necesidad de previo aviso. Usted
    deberá comprobar y será responsable del cumplimiento de toda la normativa
    local, provincial, federal y extranjera aplicable (incluyendo los requisitos
    relativos a la edad mínima de acceso) en relación con la posesión,
    utilización y venta de cualquier Producto. Los Productos podrán modificarse
    periódicamente sin previo aviso.
 3. Podemos modificar este Contrato notificándole los cambios a través de
    cualquier medio razonable, incluyendo la publicación de una versión
    actualizada del Contrato a través de los Servicios o cualquier otro
    mecanismo exigible legalmente. Dichas modificaciones no serán aplicables a
    ninguna controversia que pudiera haberse planteado entre nosotros con
    anterioridad a la fecha de publicación de cualquier versión actualizada del
    Contrato a la que se incorporen dichos cambios o a la fecha en la que le
    hubiéramos notificado dichos cambios.

Si usted continuara utilizando los Servicios tras cualquier modificación de este
Contrato se entenderá que acepta las modificaciones efectuadas. La referencia a
la “ÚLTIMA ACTUALIZACIÓN” incluida más arriba indica la fecha de la última
modificación de este Contrato. Estamos facultados para modificar o dejar de
prestar cualquier Servicio o parte del mismo (incluyendo el acceso a los
Servicios a través de enlaces de terceros) en cualquier momento sin incurrir en
ninguna responsabilidad; también estamos facultados para cobrar, modificar o
renunciar al cobro de cualquier cantidad exigible como contraprestación por la
utilización de los Servicios y para ofrecer cualquier tipo de ventaja comercial
a todos o algunos de los usuarios de los Servicios. En la medida de lo posible
le avisaremos con antelación de cualquier cambio sustancial que vaya a
efectuarse en este Contrato pero no siempre nos resultará posible. Debe usted
consultar la versión más reciente de este Contrato cada vez que vaya a utilizar
los Servicios.

 4. Datos remitidos a través de los Servicios. Recogeremos, almacenaremos,
    comunicaremos y trataremos sus datos personales según lo previsto en la
    Política de Privacidad de Spring (la “Política de Privacidad”) de
    conformidad con las bases legales que justifican el tratamiento de sus datos
    personales tal y como se describe en la Política de Esta podrá modificarse
    en cualquier momento. Puede consultar una copia de la Política de Privacidad
    en https://care.springhealth.com/privacy.
 5. Cuestiones Los Servicios están alojados y son dirigidos y gestionados desde
    los Estados Unidos. Los Servicios pueden no resultar apropiados o estar
    disponibles para su uso en determinadas jurisdicciones distintas de los
    Estados Unidos. El uso de los Servicios se realiza a su propio riesgo, de
    forma que será usted responsable de cumplir con las leyes, normas y
    reglamentos aplicables a la utilización de los mismos. Podemos limitar la
    disponibilidad de los Servicios en cualquier momento, total o parcialmente,
    en relación con cualquier persona, área geográfica o jurisdicción si así lo
    consideramos apropiado. Algunas jurisdicciones establecen determinados
    derechos a favor de los residentes o ciudadanos de dichas jurisdicciones.
    Consulte la Política de Privacidad para saber cómo puede ejercitar esos
    derechos.



 6. Código de En relación con los Servicios, usted se compromete a no realizar
    ninguna de las siguientes conductas (y a no alentar a ningún tercero para
    que lleve a cabo ninguna de las siguientes conductas): utilizar los
    Servicios para ningún otro fin (incluyendo finalidades fraudulentas, ilícita
    o ilegales) distinta de la finalidad prevista de los Servicios; recoger o
    recopilar datos acerca de los usuarios de los Servicios; interferir o
    interrumpir el funcionamiento de los Servicios o de los servidores o redes
    utilizados para proporcionar los Servicios, pirateando o desfigurando
    cualquier parte de los Servicios, incumpliendo cualquier requisito,
    procedimiento o política de dichos servidores o redes; limitar o impedir que
    cualquier otra persona utilice los Servicios; copiar, grabar, reproducir,
    modificar, adaptar, traducir, crear obras derivadas de los Servicios,
    vender, arrendar, alquilar, prestar, compartir, distribuir o explotar de
    ninguna otra manera ninguna parte de (o el uso de) los Servicios salvo que
    tal conducta se encuentre expresamente autorizada en este documento, sin
    contar con el consentimiento expreso, previo y por escrito de Spring (lo
    cual incluye una prohibición expresa, tanto sobre usted como sobre cualquier
    tercero, de grabar, registrar o fotografiar en cualquier formato (v.g.
    video, audio, etc.) cualquier sesión de asesoramiento proporcionada a través
    de los Servicios); realizar ningún proceso de ingeniería inversa,
    descompilar o desensamblar cualquier parte de los Servicios, excepto en los
    casos en los que la ley prohíba el establecimiento de esta limitación;
    eliminar cualquier aviso sobre derechos de autor, marcas o cualquier otro
    derecho de propiedad sobre los Servicios; transmitir o reflejar cualquier
    parte de los Servicios o incorporar cualquier parte de los Servicios a
    cualquier otro producto o servicio, de cualquier otra forma, sin contar con
    el consentimiento expreso, previo y por escrito de Spring. Descargar y
    almacenar contenido de los Servicios de forma sistemática; utilizar robots,
    arañas, aplicaciones de búsqueda y recuperación o cualquier otro dispositivo
    manual o automático para recuperar, indexar, “extraer” o “minar datos” u
    obtener el contenido de los Servicios o reproducir o soslayar la estructura
    de navegación o presentación de los Servicios, sin contar con el
    consentimiento expreso, previo y por escrito de Spring; publicar, transmitir
    o dar acceso a través de o en relación con los Servicios a cualquier
    material que sea o pueda considerarse: (a) amenazante, acosador, degradante,
    que incite al odio o intimidatorio o que no respecte los derechos y la
    dignidad de los demás; (b) difamatorio, calumnioso o ilícito; (c)
    fraudulento, falso o que tenga por objeto manipular, distorsionar, engañar,
    tergiversar, falsificar o interferir con los Servicios o con el uso de los
    mismos (por ejemplo, en relación con los Cuestionarios y los resultados
    proporcionados por los Servicios); (d) obsceno, indecente, pornográfico o
    censurable por cualquier otro motivo; o (e) protegido mediante derechos de
    autor, marca, secreto comercial, derechos publicitarios o de privacidad o
    cualquier otro derecho de propiedad, sin contar con el consentimiento
    expreso, previo y escrito de su propietario; publicar, transmitir o dar
    acceso a través de o en relación con los Servicios a cualquier virus,
    gusano, troyano, huevo de pascua, bomba lógica, software espía, software
    malicioso de rescate (ramsonware) o cualquier otro código, archivo o
    programa informático que sea o resulte potencialmente dañino o invasivo o
    que esté destinado a dañar o a apropiarse del funcionamiento de o a
    controlar el uso de cualquier componente material (hardware), programa
    (software) o equipo informático.
 7. Registro; Nombres de Usuario y Contraseñas. Es posible que tenga que
    registrarse para poder utilizar todos o parte de los Podremos rechazar o
    exigirle que modifique, cualquier nombre de usuario, contraseña o cualquier
    otra información que nos facilite al registrarse. Su nombre de usuario y
    contraseña son, exclusivamente, para su uso personal y deberá mantener la
    confidencialidad de los mismos; usted y no Spring es el único responsable de
    cualquier uso o uso indebido de su nombre de usuario y contraseña. Deberá
    notificarnos inmediatamente cualquier infracción de la confidencialidad o
    uso no autorizado de su nombre de usuario o contraseña, o de la cuenta
    creada para utilizar los Servicios.
 8. Si nos hiciera llegar cualquier idea, propuesta, sugerencia, recomendación o
    cualquier otro material (“Comentarios”) con independencia de que se
    encuentren o no relacionados con los Servicios, Spring y nuestras empresas
    afiliadas quedarán facultadas para utilizar y comunicar los Comentarios
    libremente, a nuestra entera discreción, sin ninguna obligación o
    limitación, incluyendo la posibilidad de crear y distribuir cualquier
    producto o servicio que incorpore esos Comentarios sin quedar obligados a
    pagarle ningún canon como consecuencia de dicha incorporación. En virtud de
    lo previsto en este Contrato usted nos cede, desde el momento de su



creación, de forma gratuita y con carácter exclusivo, para todo el territorio
mundial y durante la totalidad del plazo de protección de los derechos de
propiedad intelectual previsto en la ley aplicable, todos los derechos de
propiedad intelectual incluyendo, en particular, pero sin limitación, derechos
de autor, marcas, patentes, modelos de utilidad, diseños inscritos o no,
modelos, diseño de patentes, derechos como creador de bases de datos, software,
código fuente, código objeto y documentación relacionada, esquemas de trazado,
know how, secretos comerciales y de fabricación e información confidencial y
cualquier otro tipo de derechos de propiedad intelectual o derechos relacionados
con los anteriores (en adelante, los “Derechos de Propiedad Intelectual”)
inherentes o que pudieran ser inherentes a los Comentarios. En particular, en
virtud de este Contrato nos cede, de forma gratuita y con carácter exclusivo,
para todo el territorio mundial y durante la totalidad del plazo de protección
de los derechos de propiedad intelectual previsto en la ley aplicable, todos los
derechos patrimoniales que pudieran corresponderle como autor en relación con
los Comentarios, desde el momento de su creación, de manera que no conservará
ningún derecho patrimonial de ningún tipo en relación con los Comentarios. La
cesión de los derechos económicos se realiza para cualquier finalidad,
incluyendo, sin limitación, empresarial, comercial, de marketing, publicidad,
promocional, gestión, organizativa y editorial.

Si así se lo solicitáramos usted formalizará, a nuestro coste, todos los
documentos y contratos adicionales y realizará todas las actuaciones que, en su
caso, le indiquemos para dar pleno efecto a la cesión efectuada en relación con
los Comentarios y los Derechos de Propiedad Intelectual aquí previstos.

En virtud de este Contrato usted reconoce y acepta que la realización de
Comentarios es gratuita, no solicitada y sin limitación y no da lugar a ninguna
obligación, ni fiduciaria ni de ningún otro tipo, de Spring.

 9. Derechos de Propiedad Intelectual de Spring. Nosotros y nuestros
    licenciantes somos propietarios del Sitio Web, los Cuestionarios y los
    restantes Sin que esto suponga ninguna limitación de lo previsto en el
    Apartado 6 y salvo que lo contrario estuviera expresamente permitido en este
    Contrato, no podrá reproducirse, transmitirse, transcribirse, almacenarse en
    ningún sistema de recuperación ni traducirse a ningún idioma de ninguna
    manera y por ningún medio ninguna parte del Sitio Web o de los Cuestionarios
    sin contar con el consentimiento previo y por escrito de Spring. Sujeto a su
    cumplimiento con lo previsto en este Contrato y únicamente mientras Spring
    le permita utilizar los Servicios usted podrá visualizar una copia de
    cualquier parte del Sitio Web o de los Cuestionarios a los que le demos
    acceso de conformidad con este Contrato, en un único dispositivo, únicamente
    para su uso personal, no comercial quedando facultado para reproducir y
    facilitar a terceros, tales como su médico o cualquier otro profesional de
    la salud, asegurador o farmacéutico, los resultados derivados del uso de los
    Servicios (por ejemplo, el archivo pdf que Spring le haya facilitado con los
    resultados de cualquier Cuestionario que usted haya completado).

Todos los nombres comerciales, marcas y logotipos utilizados como parte de los
Servicios pertenecen a Spring o a nuestros licenciantes. No podrá utilizar los
nombres comerciales, marcas o logotipos de Spring en relación con ningún
producto o servicio que no sea nuestro ni de ninguna otra forma que pudiera
inducir a confusión. Nada de lo contenido en los Servicios podrá interpretarse
como el otorgamiento de un derecho a utilizar los nombres comerciales, marcas o
logotipos sin contar con el consentimiento expreso, previo y por escrito de su
propietario.

 10. Materiales de Terceros; Enlaces. Algunas funcionalidades de los Servicios
     pueden darle acceso a datos, información y materiales proporcionados por
     terceros (“Materiales de Terceros”) o permitirle que acceda o que reciba
     dichos Materiales de Terceros, incluyendo el acceso a los mismos a través
     de Al utilizar dichas funcionalidades, se entenderá que usted nos está
     dando instrucciones para que accedamos a los Materiales de Terceros de que
     se trate, le dirijamos al lugar en el que se encuentran o se los
     facilitemos. No controlamos, refrendamos ni nos responsabilizamos de los
     Materiales de Terceros, incluyendo su exactitud, integridad, calidad,
     legalidad, utilidad o seguridad ni de los derechos de propiedad intelectual
     sobre los mismos. Determinados Materiales de Terceros podrían ser
     inexactos, engañosos o conducentes a error, entre otras cosas. Nada de lo
     previsto en este Contrato podrá interpretarse como una manifestación o
     garantía de Spring en relación con los Materiales de Terceros. No estamos
     obligados a controlar los Materiales de Terceros. Podemos



bloquear o desactivar el acceso efectuado a través de los Servicios a cualquier
Material de Terceros (total o parcialmente) en cualquier momento. Asimismo, la
disponibilidad de los Materiales de Terceros a través de los Servicios no supone
nuestra aprobación del, ni nuestra afiliación con el proveedor de dichos
Materiales de Terceros y ese acceso tampoco crea ninguna relación entre usted y
el proveedor de que se trate. EL USO QUE USTED HAGA DE LOS MATERIALES DE
TERCEROS ES A SU PROPIO RIESGO Y QUEDA SUJETO A CUALQUIER CONDICIÓN O POLÍTICA
ADICIONAL APLICABLE A ESOS MATERIALES DE TERCERO (COMO LAS CONDICIONES GENERALES
DEL SERVICIO O LAS POLÍTICAS DE PRIVACIDAD DE LOS PROVEEDORES DE LOS MATERIALES
DE TERCERO).

 11. EXONERACIÓN DE RESPONSABILIDAD. En determinadas jurisdicciones no resulta
     posible establecer una exoneración de responsabilidad en relación con
     determinadas garantías, de manera que las exoneraciones previstas a
     continuación podrían no serle aplicables. EN LA MÁXIMA MEDIDA PERMITIDA POR
     LA LEY APLICABLE, LOS SERVICIOS, PRODUCTOS Y LOS MATERIALES DE TERCEROS SE
     LE PROPORCIONAN COMO CUERPO CIERTO, EN EL ESTADO EN EL QUE SE ENCUENTRAN
     SIN OTORGAR, EN RELACIÓN CON LOS MISMOS, GARANTÍAS DE NINGÚN TIPO,
     EXPLÍCITAS, IMPLÍCITAS O LEGALES. SPRING NO OTORGA NINGUNA GARANTÍA NI
     ASUME NINGUNA RESPONSABILIDAD EN RELACIÓN CON LOS SERVICIOS, LOS PRODUCTOS
     Y LOS MATERIALES DE TERCEROS EN LA MÁXIMA MEDIDA PERMITIDA POR LA LEY
     APLICABLE, INCLUYENDO GARANTÍAS DE COMERCIABILIDAD, IDONEIDAD PARA UN
     PROPÓSITO CONCRETO, AUSENCIA DE INFRACCIONES Y TÍTULO. LAS EXONERACIONES DE
     RESPONSABILIDAD (INCLUYENDO LAS PREVISTAS EN ESTE APARTADO Y LAS
     ESTABLECIDAS EN CUALQUIER OTRO APARTADO DE ESTE CONTRATO) SE ESTABLECEN EN
     BENEFICIO DE SPRING Y DE SUS EMPRESAS AFILIADAS ASÍ COMO DE SUS RESPECTIVOS
     ACCIONISTAS, ADMINISTRADORES, DIRECTIVOS, EMPLEADOS, EMPRESAS AFILIADAS,
     AGENTES, MANDATARIOS, REPRESENTANTES, LICENCIANTES, PROVEEDORES Y
     PROVEEDORES DE SERVICIOS (CONJUNTAMENTE, LAS “EMPRESAS AFILIADAS”).

Aunque intentamos preservar la oportunidad, integridad y seguridad de los
Servicios, no garantizamos que los Servicios estén o vayan a estar actualizados,
ni que sean o vayan a ser completos, correctos o seguros ni que el acceso a los
Servicios vaya a estar libre de interrupciones. Los Servicios pueden incluir
inexactitudes, errores y materiales que incumplan o contradigan lo previsto en
este Contrato. Asimismo, es posible que algún tercero pudiera efectuar
modificaciones no autorizadas a los Servicios. Si usted tuviera conocimiento de
cualquier modificación no autorizada póngase  en   contacto   con   nosotros  
en   la   siguiente   dirección   careteam@springhealth.com facilitándonos una
descripción de la modificación y el lugar en el que se encuentra dentro de los
Servicios.

 12. Limitación de EN LA MEDIDA EN QUE ASÍ LO PERMITA LA LEY APLICABLE, SPRING
     NO SERÁ RESPONSABLE POR DAÑOS INDIRECTOS, INCIDENTALES, CONSECUENCIALES,
     ESPECIALES, EJEMPLARIZANTES O PUNITIVOS DE NINGÚN TIPO, YA SE TRATE DE
     DAÑOS CONTRACTUALES, EXTRACONTRACTUALES (INCLUYENDO NEGLIGENCIA),
     RESPONSABILIDAD OBJETIVA O DAÑOS DERIVADOS DE CUALQUIER OTRA FUENTE DE
     RESPONSABILIDAD, INCLUYENDO DAÑOS CALIFICADOS COMO LUCRO CESANTE,
     UTILIZACIÓN O DATOS, PÉRDIDA DE OTROS BIENES INTANGIBLES, AUSENCIA DE
     SEGURIDAD EN LOS ENVÍOS (INCLUYENDO LA INTERCEPTACIÓN NO AUTORIZADA DE
     CUALQUIER ENVÍO POR UN TERCERO) INCLUSO EN EL CASO DE QUE LA POSIBILIDAD DE
     QUE DICHOS DAÑOS PUDIERAN MATERIALIZARSE SE HUBIERA PUESTO DE MANIFIESTO
     CON ANTERIORIDAD A SU ACAECIMIENTO. SIN PERJUICIO DE LO ANTERIOR, SPRING NO
     SERÁ RESPONSABLE DE NINGÚN TIPO DE DAÑO QUE SE DERIVE DEL USO O
     IMPOSIBILIDAD DE USAR LOS SERVICIOS (INCLUYENDO, A EFECTOS ACLARATORIOS,
     LOS CUESTIONARIOS Y LOS RESULTADOS DE LOS MISMOS) NI DE LOS PRODUCTO O DE
     LOS MATERIALES DE TERCEROS. SU ÚNICO REMEDIO EN EL CASO DE QUE NO ESTUVIERA
     SATISFECHO CON LOS SERVICIOS, LOS PRODUCTOS O CUALQUIER MATERIAL DE
     TERCEROS ES DEJAR DE UTILIZAR LOS SERVICIOS. EN LA MEDIDA EN QUE ASÍ LO
     PERMITA LA LEY APLICABLE, LA RESPONSABILIDAD TOTAL MÁXIMA DE SPRING POR



DAÑOS Y PERJUICIOS O POR CUALQUIER OTRO MOTIVO, TANTO CONTRACTUAL COMO
EXTRACONTRACTUAL (INCLUYENDO NEGLIGENCIA) O DERIVADA DE CUALQUIER OTRA FUENTE DE
RESPONSABILIDAD, SERÁ LA MAYOR DE LAS SIGUIENTES CANTIDADES (A) EL IMPORTE TOTAL
QUE, EN SU CASO, QUE USTED HUBIERA PAGADO A SPRING POR LOS SERVICIOS Y (B) CIEN
DÓLARES AMERICANOS ($100 USD). LAS LIMITACIONES DE RESPONSABILIDAD AQUÍ
CONTENIDAS (INCLUYENDO LAS QUE SE DETALLAN EN ESTE APARTADO Y EN CUALQUIER OTRO
LUGAR DE ESTE CONTRATO) SE ESTABLECEN EN BENEFICIO DE SPRING Y DE SUS EMPRESAS
AFILIADAS.

Es posible que la ley aplicable no permita establecer limitaciones de
responsabilidad en relación con determinadas garantías implícitas ni exclusiones
o limitaciones de responsabilidad en relación con determinados daños; si lo
anterior le resultara aplicable, algunas o todas las exoneraciones, exclusiones
o limitaciones podrían no serle aplicables tampoco siendo usted titular de
determinados derechos legales con carácter adicional a lo aquí previsto.

 13. Indemnización. Salvo que así lo prohíba la ley aplicable, usted se
     compromete a defender, indemnizar y mantener tanto a Spring como a sus
     Empresas Afiliadas indemnes frente a cualquier reclamación, daño, coste o
     gasto (incluyendo los honorarios de abogado) que se deriven de o que estén
     relacionados con (a) su uso de, o cualquier actividad relacionada con, los
     Servicios (incluyendo, a efectos aclaratorios, los Cuestionarios y los
     resultados de los mismos); y (b) cualquier incumplimiento o presunto
     incumplimiento de este Contrato por su
 14. Terminación. Este Contrato estará en vigor hasta su terminación. Spring
     puede cancelar o suspender su uso de los Servicios en cualquier momento sin
     necesidad de previo aviso, incluyendo en aquellos casos en los que Spring
     considere que usted ha incumplido o ha actuado de forma contraria a la
     letra o al espíritu de este Contrato. Tras la terminación o suspensión del
     Contrato, cesará, con carácter inmediato, su derecho a utilizar los
     Servicios y Spring podrá, sin incurrir en ninguna responsabilidad frente a
     usted ni frente a ningún tercero, desactivar o borrar, de forma inmediata,
     su nombre de usuario, contraseña y cuenta, así como todos los materiales
     asociados a la misma sin ninguna obligación de facilitarle ningún otro
     acceso a dichos Los apartados 1, 2, 4 a 9 y 11 a 19 continuarán en vigor
     tras la extinción o terminación de este Contrato.
 15. Ley aplicable; Jurisdicción. Con independencia de su lugar de residencia,
     este Contrato está sujeto a y se interpretará de conformidad con las leyes
     del Estado de Nueva York, Estados Unidos, sin que resulten aplicables las
     normas sobre resolución de conflicto de leyes. Usted acepta someterse a la
     jurisdicción exclusiva de los tribunales federales y estatales de Nueva
     York, Nueva York, Estados Unidos y renuncia a oponer cualquier excepción de
     falta de jurisdicción o competencia objetiva o territorial en relación con
     dichos
 16. Información o Si tuviera cualquier pregunta o queja en relación con los
     Servicios, envíe un correo electrónico a careteam@springhealth.com. Tenga
     en cuenta que las comunicaciones a través de correo electrónico no son
     necesariamente seguras; en consecuencia, no incluya los datos de ninguna
     tarjeta de crédito o cualquier otro tipo de datos sensibles en la
     correspondencia que mantenga con nosotros a través de correo electrónico.
 17. Este Contrato no da lugar a, ni deberá interpretarse como, un contrato de
     asociación, empresa conjunta, relación laboral, agencia, franquicia entre
     usted y Spring. En el caso de que cualquier disposición de este Contrato se
     considerara ilegal, nula o ineficaz por cualquier razón, dicha disposición
     se tendrá por no puesta y no afectará a la validez y eficacia de las
     restantes disposiciones del Contrato. No puede ceder, transmitir ni
     sublicenciar ninguno de sus derechos u obligaciones bajo el Contrato sin
     contar con nuestro consentimiento expreso, previo y por escrito. Estamos
     facultados para ceder, transmitir o sublicenciar todos o parte de nuestros
     derechos y obligaciones bajo este Contrato sin limitación. La renuncia a
     exigir el cumplimiento de este Contrato en relación con cualquier
     incumplimiento puntual del mismo no se entenderá como una renuncia a exigir
     dicho cumplimiento en relación con cualquier incumplimiento anterior o
     posterior. Este Contrato no se verá modificado como resultado del
     desarrollo de la relación entre las partes ni como consecuencia de ninguna
     práctica comercial. Los encabezamiento, títulos o subtítulos de los
     apartados de este Contrato se incluyen únicamente a efectos informativos y
     no definen ni explican



el contenido de ningún apartado o disposición. Todos los términos definidos en
singular tendrán el mismo significado que se les atribuye, al ser utilizados en
plural, siempre que resulte adecuado y salvo que se establezca cualquier otra
cosa en este Contrato. El uso del término “incluyendo” o cualquier variación del
mismo en este Contrato se interpretará como si dicho término fuera seguido de la
expresión “sin limitación”. Este Contrato, incluyendo los términos o condiciones
incorporados al mismo, constituye el acuerdo completo entre usted y Spring en
relación con el objeto del mismo, y sustituye cualquier acuerdo o entendimiento
previo o coetáneo, verbal o escrito, entre usted y Spring en relación con dicho
objeto. Las notificaciones que debamos efectuar bajo este Contrato (incluyendo
las notificaciones relativas a la modificación del Contrato) podrán realizarse
mediante su publicación en los Servicios o a través de correo electrónico
(incluyendo, en ambos casos, a través del envío de un enlace) o mediante correo
ordinario o en la forma establecida en la ley aplicable. La versión impresa de
este Contrato y de cualquier notificación enviada de forma electrónica
resultarán admisibles como prueba en cualquier procedimiento judicial o
administrativo que verse sobre este Contrato o que se plantee en relación con el
mismo, sin limitación, de la misma forma y con sujeción a las mismas condiciones
que las aplicables a cualquier otro documento o registro comercial original cuya
versión impresa se haya conservado. Spring no será responsable del
incumplimiento de ninguna obligación debido a cualquier causa o circunstancia
ajena a su control.

 18. Condiciones Específicas para Apple. Además de aceptar las disposiciones
     anteriores, y no obstante cualquier disposición en contrario aquí prevista,
     las siguientes disposiciones resultarán de aplicación en el caso de que
     usted utilice cualquier versión de cualquier Aplicación compatible con el
     sistema operativo iOS de Apple Inc. (“Apple”). Apple no es parte de este
     Contrato ni tampoco es propietaria ni se responsabiliza de las
     Aplicaciones. Apple no otorga ninguna garantía en relación con las
     Aplicaciones excepto, cuando así resulte aplicable, la de reembolso del
     precio de compra de la misma. Apple no es responsable del mantenimiento ni
     de ningún otro servicio de atención al cliente de las Aplicaciones y no
     asume ninguna responsabilidad por las reclamaciones, pérdidas,
     responsabilidades, daños, costes o gastos incurridos en relación con las
     Aplicaciones, incluyendo reclamaciones por producto defectuoso de terceros,
     reclamaciones fundamentadas en que las Aplicaciones no se ajustan a los
     requisitos legales o reglamentarios aplicables, reclamaciones efectuadas
     sobre la base de los derechos de los consumidores o cualquier normativa de
     carácter análogo y reclamaciones en relación con la infracción de derechos
     de propiedad intelectual. Cualquier pregunta o reclamación en relación con
     el uso de las Aplicaciones, incluyendo las que se refieran a derechos de
     propiedad intelectual, deberán dirigirse a Spring de conformidad con lo
     previsto en el apartado “Información o Reclamaciones” La licencia que se le
     otorga en virtud de este Contrato queda limitada a una licencia
     intransferible para utilizar las Aplicaciones en un producto de la marca
     Apple, de su propiedad o bajo su control o utilizado de cualquier otra
     forma prevista en las Reglas de Uso establecidas en las Condiciones
     Generales de Servicio aplicables en cada momento en la Tienda de
     Aplicaciones (App Store) de Apple, que utilice el sistema operativo iOS de
     Apple. Asimismo, usted queda obligado a cumplir con las condiciones
     previstas en cualquier contrato con terceros aplicable al uso de las
     Aplicaciones, tales como el contrato de servicio de datos inalámbricos.
     Apple y las filiales de Apple se consideran como beneficiarios de las
     estipulaciones a favor de tercero contenidas en este Contrato y, al aceptar
     las condiciones previstas en este Contrato, estaremos facultados (y se
     entenderá que aceptamos el derecho) a instar el cumplimiento de este
     Contrato frente a usted como beneficiarios de las estipulaciones contenidas
     en el mismo; no obstante lo anterior, el derecho de Spring a formalizar,
     rescindir o terminar cualquier modificación, renuncia o acuerdo
     transaccional al amparo de este Contrato no quedará sujeto a la obtención
     del consentimiento de ningún tercero.
 19. Tanto usted como Spring han exigido expresamente que este Contrato y todos
     los documentos relacionados con el mismo se redacten en idioma inglés/
     español.


TERMS OF SERVICE



CREATED: MARCH 7, 2022, LAST UPDATED: MARCH 7, 2022



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.

This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at https://benefits.springhealth.com (together with any
content, materials and services available therein, and successor website(s)
thereto, the “Website”), (2) the software applications we may make available for
use on or through computers and mobile devices (“Apps”), and (3) the quizzes,
tests, and questionnaires (and results thereof) we make available on or through
the Website or Apps (“Questionnaires”) (all of the foregoing, collectively,
“Services”). This Agreement hereby incorporates by this reference any additional
terms and conditions posted by Spring through the Services, or otherwise made
available to you by Spring as well as any services made available to you by
Spring- branded Medical Professional Corporations (e.g. Spring Medical Care,
P.C.), if applicable. Your use of the Services is governed by this Agreement
regardless of how you access the Services, including through the Internet,
through Wireless Access Protocol (commonly referred to as “WAP”), through a
mobile network or otherwise.

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.

BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.

 1. Spring Does Not Provide Medical Advice. The Services, including, without
    limitation, the Questionnaires and the results of the Questionnaires, are
    provided by Spring and its licensors for informational purposes The
    Services, and any data, information or results provided on, through or by
    the Services, are (a) not intended to be medical advice or instructional for
    medical diagnosis or treatment, (b) not intended to be complete or to
    replace personal consultation with a qualified health care professional, and
    (c) not a substitute for the advice of your physician or other qualified
    health provider(s). They are provided for informational purposes only and
    should not be relied upon. You should always seek the advice of your
    physician or other qualified health provider regarding any data, information
    or results provided by the Services or any questions you may have regarding
    a health or medical condition, and you must never disregard, avoid or delay
    obtaining professional medical advice from your physician or other qualified
    health provider(s) because of any data, information or results provided on,
    through or by the Services. You acknowledge that while some Content (as
    defined below) may be provided by individuals in the health care field, the
    provision of such Content does not create a medical professional/patient
    relationship, and does not constitute a medical opinion, medical advice, or
    diagnosis or treatment, but is provided for informational purposes only and
    should not be relied upon. “Content” means text, data, graphics, images,
    photographs, video, audio, information, suggestions, guidance, content and
    other materials provided, made available or otherwise found on the Website.
    The Content is not intended to substitute for or replace any other
    diagnostic or therapeutic services. Reliance on any Content is solely at
    your own risk. NO LICENSED MEDICAL PROFESSIONAL/PATIENT RELATIONSHIP IS
    CREATED BY USING THE WEBSITE OR ANY CONTENT CONTAINED THEREIN, WHETHER SUCH
    CONTENT IS



PROVIDED BY OR THROUGH THE USE OF THE WEBSITE OR THROUGH ANY OTHER
COMMUNICATIONS.

 2. The Services may refer to certain goods or services (collectively,
    “Products”), including making available listings, descriptions, and images
    of, and references and links to, Products, whether such Products are made
    available by Spring or by third parties. Such references do not imply our
    endorsement of any Product or affiliation with the provider of such Product.
    We make no representations as to the completeness, accuracy, quality,
    fitness for purpose, timeliness or otherwise of such references (including
    any features or specifications), and any such information is subject to
    change at any time without notice. It is your responsibility to ascertain
    and obey all applicable local, provincial, federal and foreign laws
    (including minimum age requirements) regarding the possession, use and sale
    of any Product. The Products may be changed periodically without prior
    notice.
 3. We may change this Agreement by notifying you of such changes by any
    reasonable means, including by posting a revised Agreement through the
    Services, or as otherwise required by applicable law. Any such changes will
    not apply to any dispute between you and us arising prior to the date on
    which we posted the revised Agreement incorporating such changes, or
    otherwise notified you of such changes.

Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); charge, modify or waive any fees required
to use the Services; or offer opportunities to some or all Services users. We
will, where possible, provide you with prior notice of substantial changes to
this Agreement, but may not always be able to do so. You should check the
current version of this Agreement each time you use the Services.

 4. Information Submitted Through the Services. We will collect, store, transfer
    and otherwise use your information in accordance with Spring’s Privacy
    Policy (the “Privacy Policy”) and will rely on lawful grounds for processing
    your personal data as described in the Privacy Policy, which may be amended
    from time to time. A copy of the Privacy Policy is located at
    https://care.springhealth.com/privacy.
 5. Jurisdictional The Services is controlled, hosted and operated from the
    United States. The Services may not be appropriate or available for use in
    some non-U.S. jurisdictions. Any use of the Services is at your own risk,
    and you must comply with all applicable laws, rules and regulations in doing
    so. We may limit the Services’ availability at any time, in whole or in
    part, to any person, geographic area or jurisdiction that we choose. Some
    jurisdictions allow specific rights to residents or citizens of such
    jurisdictions. Please see the Privacy Policy to see how to exercise such
    rights.
 6. Rules of In connection with the Services, you will not (and will not
    encourage third parties to): use the Services for any purpose (including any
    purpose that is fraudulent or otherwise tortious or unlawful) other than the
    Services’ intended purpose; harvest or collect information about users of
    the Services; interfere with or disrupt the operation of the Services or the
    servers or networks used to make the Services available, including by
    hacking or defacing any portion of the Services, or violate any requirement,
    procedure or policy of such servers or networks; restrict or inhibit any
    other person from using the Services; copy, record, reproduce, modify,
    adapt, translate, create derivative works of, sell, rent, lease, loan,
    timeshare, distribute or otherwise exploit any portion of (or any use of)
    the Services except as expressly authorized herein, without Spring’s express
    prior written consent (this includes an express prohibition with respect to
    the taping, recording and/or photographing in any format (e.g., video,
    audio, etc.) by you and/or any third party of any counseling sessions
    rendered through the use of the Service); reverse engineer, decompile or
    disassemble any portion of the Services, except where such restriction is
    expressly prohibited by applicable law; remove any copyright, trademark or
    other proprietary rights notice from the Services; frame or mirror any
    portion of the Services, or otherwise incorporate any portion of the
    Services into any product or service, without Spring’s express prior written
    consent. Systematically download and store Services content; use any robot,
    spider, search/retrieval application or other manual or automatic device to
    retrieve,



index, “scrape,” “data mine” or otherwise gather Services content, or reproduce
or circumvent the navigational structure or presentation of the Services,
without Spring’s express prior written consent; post, transmit or otherwise make
available through or in connection with the Services any materials that are or
may be: (a) threatening, harassing, degrading, hateful or intimidating, or
otherwise fail to respect the rights and dignity of others; (b) defamatory,
libelous, or otherwise tortious; (c) fraudulent, false, or otherwise intended to
manipulate, distort, mislead, misrepresent, falsify or interfere with the
Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.

 7. Registration; Usernames and Passwords. You may need to register to use all
    or part of the Services. We may reject, or require that you change, any
    username, password or other information that you provide to us in
    registering. Your user name and password are for your personal use only and
    should be kept confidential; you, and not Spring, are responsible for any
    use or misuse of your user name or password, and you must promptly notify us
    of any confidentiality breach or unauthorized use of your user name or
    password, or your Services
 8. If you provide to us any ideas, proposals, suggestions, recommendations or
    other materials (“Feedback”), whether related to the Services or otherwise,
    Spring and our affiliates will be free to use and disclose the Feedback in
    our sole discretion without any obligations or restrictions of any kind,
    including creating and distributing any product or service that incorporates
    the Feedback without paying you any royalties. You hereby assign to us, free
    of charge, on an exclusive basis, for the entire world and for the full term
    of legal protection provided by the applicable law as and when they are
    created, all intellectual property rights, including in particular but
    without limitation copyrights, author’s rights, trademarks, patents, utility
    models, registered and unregistered designs, models, design patents, rights
    of database creators, software, source code, object code and related
    documentation, mask works, know-how, trade and manufacturing secrets and
    confidential data, and all other intellectual property rights or related
    rights (hereafter the “Intellectual Property Rights”), attached or likely to
    be attached to the Feedback. In particular, you hereby assign free of
    charge, on an exclusive basis, for the entire world and for the full term of
    legal protection provided by the applicable law, all author’s economic
    rights in respect of the Feedback, as and when such Feedback is created,
    such that you retain no economic right whatsoever in respect of the
    Feedback. This assignment of economic rights is granted for all purposes
    whatsoever, including, without limitation, corporate, commercial, marketing,
    advertising, promotional, management, organizational, publishing.

Upon request from us, and at our expense, you will execute all documents and
further agreements and undertake all formalities that may be requested by us at
any moment, if any, so as to give full effect to the assignment with respect to
the Feedback and the Intellectual Property Rights provided hereunder.

You hereby acknowledge and agree that your provision of such Feedback is
gratuitous, unsolicited and without restriction, and does not place Spring under
any fiduciary or other obligation.

 9. Spring’s Intellectual Property We and our licensors own the Website,
    Questionnaires and other Services. Without limiting Section 6 and except as
    otherwise expressly permitted by this Agreement, no part of the Website or
    Questionnaires may be reproduced, transmitted, transcribed, stored in a
    retrieval system, or translated into any language in any form by any means
    without the prior written permission of Spring. Subject to your compliance
    with this Agreement, and solely for so long as you are permitted by Spring
    to use the Services, you may view one (1) copy of any portion of the Website
    or Questionnaires to which we provide you access hereunder, on any single
    device, solely for your personal, non-commercial use and you may reproduce
    and disclose to third parties, such as your physician or other health
    provider, insurance provider or pharmacy, the results of your



use of the Services (for example, the PDF file provided by Spring to you with
the results of your taking a Questionnaire).

All trade names, trademarks, service marks and logos used as part of the
Services are the property of Spring or our licensors. You may not use Spring’s
trade names, trademarks, service marks or logos in connection with any product
or service that is not ours, or in any manner that is likely to cause confusion.
Nothing contained in the Services should be construed as granting any right to
use any trade names, trademarks, service marks or logos without the express
prior written consent of the owner.

 10. Third-Party Materials; Links. Certain Services functionality may make
     available access to data, information, and materials made available by
     third parties (“Third Party Materials”), or allow for the routing or
     transmission of such Third Party Materials, including via By using such
     functionality, you are directing us to access, route and transmit to you
     the applicable Third-Party Materials. We neither control nor endorse, nor
     are we responsible for, any Third Party Materials, including the accuracy,
     integrity, quality, legality, usefulness or safety of Third Party
     Materials, or any intellectual property rights therein. Certain Third-Party
     Materials may, among other things, be inaccurate, misleading or deceptive.
     Nothing in this Agreement will be deemed to be a representation or warranty
     by Spring with respect to any Third-Party Materials. We have no obligation
     to monitor Third Party Materials, and we may block or disable access to any
     Third-Party Materials (in whole or part) through the Services at any time.
     In addition, the availability of any Third-Party Materials through the
     Services does not imply our endorsement of, or our affiliation with, any
     provider of such Third-Party Materials, nor does such availability create
     any legal relationship between you and any such provider. YOUR USE OF THIRD
     PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS,
     CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY MATERIALS (SUCH AS
     TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY
     MATERIALS).
 11. DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
     disclaimer of certain warranties, so the disclaimers below may not apply to
     TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS”
     WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY.
     SPRING DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY
     PRODUCTS AND THIRD-PARTY MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER
     APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
     PARTICULAR PURPOSE, NON- INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY
     KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE
     ON BEHALF OF BOTH SPRING AND ITS AFFILIATES AND THEIR RESPECTIVE
     SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS,
     MANDATARIES, REPRESENTATIVES, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS
     (COLLECTIVELY, THE “AFFILIATED ENTITIES”).

While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at https://www.springhealth.com/support with a description of such alteration
and its location on the Services.

 12. Limitation of TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPRING WILL NOT BE
     LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR
     PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, TORT (INCLUDING
     NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY, INCLUDING DAMAGES FOR LOSS
     OF PROFITS, USE OR DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF
     SUBMISSIONS (INCLUDING UNAUTHORIZED INTERCEPTION BY THIRD PARTIES OF ANY
     SUBMISSIONS), EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES
     OR LOSSES. WITHOUT LIMITING THE FOREGOING, SPRING WILL NOT BE LIABLE FOR
     DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE



SERVICES (INCLUDING, TO BE CLEAR, THE QUESTIONNAIRES AND RESULTS THEREOF) OR
FROM ANY PRODUCTS OR THIRD-PARTY MATERIALS. YOUR SOLE AND EXCLUSIVE REMEDY FOR
DISSATISFACTION WITH THE SERVICES OR ANY PRODUCTS OR THIRD- PARTY MATERIALS IS
TO STOP USING THE SERVICES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE
MAXIMUM AGGREGATE LIABILITY OF SPRING FOR ALL DAMAGES, LOSSES AND CAUSES OF
ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE
THE GREATER OF (A) THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE
SERVICES AND (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100). ALL LIMITATIONS
OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS
AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND THE AFFILIATED ENTITIES.

Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights at law.

 13. Except to the extent prohibited under applicable law, you agree to defend,
     indemnify and hold harmless Spring and the Affiliated Entities from and
     against all claims, losses, costs and expenses (including attorneys’ fees)
     arising out of or related to (a) your use of, or activities in connection
     with, the Services (including, to be clear, the Questionnaires and results
     thereof); and (b) any violation or alleged violation of this Agreement by
     you.
 14. This Agreement is effective until terminated. Spring may terminate or
     suspend your use of the Services at any time and without prior notice,
     including if Spring believes that you have violated or acted inconsistently
     with the letter or spirit of this Agreement. Upon any such termination or
     suspension, your right to use the Services will immediately cease, and
     Spring may, without liability to you or any third party, immediately
     deactivate or delete your user name, password and account, and all
     associated materials, without any obligation to provide any further access
     to such materials. Sections 1, 2, 4 through 9, and 11 through 19 will
     survive any expiration or termination of this Agreement.
 15. Governing Law; This Agreement is governed by and will be construed in
     accordance with the laws of the State of New York, U.S.A., without regard
     to its principles of conflicts of law, and regardless of your location. You
     agree to exclusive jurisdiction of the federal and state courts located in
     New York, New York, U.S.A., and waive any jurisdictional, venue or
     inconvenient forum objections to such courts.
 16. Information or Complaints. If you have a question or complaint regarding
     the Services, please reach
     out through https://www.springhealth.com/support. Please note that e-mail
     communications will not necessarily be secure; accordingly, you should not
     include credit card information or other sensitive information in your
     e-mail correspondence with
 17. This Agreement does not, and will not be construed to, create any
     partnership, joint venture, employer-employee, agency or
     franchisor-franchisee relationship between you and Spring. If any provision
     of this Agreement is found to be unlawful, void or for any reason
     unenforceable, that provision will be deemed severable from this Agreement
     and will not affect the validity and enforceability of any remaining
     provision. You may not assign, transfer or sublicense any or all of your
     rights or obligations under this Agreement without our express prior
     written consent. We may assign, transfer or sublicense any or all of our
     rights or obligations under this Agreement without restriction. No waiver
     by either party of any breach or default hereunder will be deemed to be a
     waiver of any preceding or subsequent breach or default. Neither a course
     of dealing nor conduct between you and us nor any trade practices shall be
     deemed to modify this Agreement. Any heading, caption or section title
     contained herein is for convenience only, and in no way defines or explains
     any section or provision. All terms defined in the singular will have the
     same meanings when used in the plural, where appropriate and unless
     otherwise specified. Any use of the term “including” or variations thereof
     in this Agreement will be construed as if followed by the phrase “without
     limitation.” This Agreement, including any terms and conditions
     incorporated herein, is the entire agreement



between you and Spring relating to the subject matter hereof, and supersedes any
and all prior or contemporaneous written or oral agreements or understandings
between you and Spring relating to such subject matter. Notices to you
(including notices of changes to this Agreement) may be made via posting to the
Services or by e-mail (including in each case via links), or by regular mail, or
as may be required by applicable law. Without limitation, a printed version of
this Agreement and of any notice given in electronic form will be admissible in
judicial or administrative proceedings based upon or relating to this Agreement
to the same extent and subject to the same conditions as other business
documents and records originally generated and maintained in printed form.
Spring will not be responsible for any failure to fulfill any obligation due to
any cause beyond its control.

 18. Apple-Specific Terms. In addition to your agreement with the foregoing
     terms and conditions, and notwithstanding anything to the contrary herein,
     the following provisions apply with respect to your use of any version of
     any App compatible with the iOS operating system of Apple Inc. (“Apple”).
     Apple is not a party to this Agreement and does not own and is not
     responsible for the Apps. Apple is not providing any warranty for the Apps
     except, if applicable, to refund the purchase price for it. Apple is not
     responsible for maintenance or other support services for the Apps and will
     not be responsible for any other claims, losses, liabilities, damages,
     costs or expenses with respect to the Apps, including any third-party
     product liability claims, claims that the Apps fail to conform to any
     applicable legal or regulatory requirement, claims arising under consumer
     protection or similar legislation, and claims with respect to intellectual
     property infringement. Any inquiries or complaints relating to the use of
     the Apps, including those pertaining to intellectual property rights, must
     be directed to Spring in accordance with the “Information or Complaints”
     section The license you have been granted herein is limited to a
     non-transferable license to use the Apps on an Apple- branded product that
     runs Apple’s iOS operating system and is owned or controlled by you, or as
     otherwise permitted by the Usage Rules set forth in Apple’s then-current
     App Store Terms of Service. In addition, you must comply with the terms of
     any third-party agreement applicable to you when using the Apps, such as
     your wireless data service agreement. Apple and Apple’s subsidiaries are
     third-party beneficiaries of this Agreement and, upon your acceptance of
     the terms and conditions of this Agreement, will have the right (and will
     be deemed to have accepted the right) to enforce this Agreement against you
     as a third-party beneficiary thereof; notwithstanding the foregoing,
     Spring’s right to enter into, rescind or terminate any variation, waiver or
     settlement under this Agreement is not subject to the consent of any third
     party.
 19. You and Spring have each expressly requested and required this Agreement
     and all documents that relate hereto be drawn up in the English language.


TERMS OF SERVICE



LAST UPDATED: DECEMBER 7, 2021



Please read these Terms of Service (“Agreement”) carefully. By clicking on the
mechanism designed to acknowledge agreement and/or continuing to access or use
the Services (as defined below), you consent to this Agreement. If you do not
agree to this Agreement, do not click on the mechanism designed to acknowledge
agreement and do not install, access, or otherwise use all or any portion of the
Services.



This Agreement is between you and Spring Care, Inc. (“Spring” or “we”)
concerning your use of (including any access to) (1) the Spring website
currently located at www.springhealth.com (together with any content, materials
and services available therein, and successor website(s) thereto, the
“Website”), (2) the software applications we may make available for use on or
through computers and mobile devices (“Apps”), and (3) the quizzes, tests, and
questionnaires (and results thereof) we make available on or through the Website
or Apps (“Questionnaires”) (all of the foregoing, collectively, “Services”).
This Agreement hereby incorporates by this reference any additional terms and
conditions posted by Spring through the Services, or otherwise made available to
you by Spring as well as any services made available to you by Spring-branded
Medical Professional Corporations (e.g. Spring Medical Care, P.C.), if
applicable. Your use of the Services is governed by this Agreement regardless of
how you access the Services, including through the Internet, through Wireless
Access Protocol (commonly referred to as “WAP”), through a mobile network or
otherwise.



PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, THIS AGREEMENT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL
RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS
ON DAMAGES YOU MAY CLAIM AGAINST SPRING AND INDEMNIFICATION OBLIGATIONS YOU OWE
TO SPRING.



BY USING THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS
AGREEMENT.



1.    Spring Does Not Provide Medical Advice. The Services, including, without
limitation, the Questionnaires and the results of the Questionnaires, are
provided by Spring and its licensors for informational purposes only. The
Services, and any data, information or results provided on, through or by the
Services, are (a) not intended to be medical advice or instructional for medical
diagnosis or treatment, (b) not intended to be complete or to replace personal
consultation with a qualified healthcare professional, and (c) not a substitute
for the advice of your physician or other qualified health provider(s). You
should always seek the advice of your physician or other qualified health
provider regarding any data, information or results provided by the Services or
any questions you may have regarding a health or medical condition, and you must
never disregard, avoid or delay obtaining professional medical advice from your
physician or other qualified health provider(s) because of any data, information
or results provided on, through or by the Services. You acknowledge that while
some Content (as defined below) may be provided by individuals in the medical
field, the provision of such Content does not create a medical
professional/patient relationship, and does not constitute a medical opinion,
medical advice, or diagnosis or treatment, but is provided for informational
purposes only. “Content” means text, data, graphics, images, photographs, video,
audio, information, suggestions, guidance, content and other materials provided,
made available or otherwise found on the Website. The Content is not intended to
substitute for or replace any other diagnostic or therapeutic services. Reliance
on any Content is solely at your own risk. NO LICENSED MEDICAL
PROFESSIONAL/PATIENT RELATIONSHIP IS CREATED BY USING THE WEBSITE OR ANY CONTENT
CONTAINED THEREIN, WHETHER SUCH CONTENT IS PROVIDED BY OR THROUGH THE USE OF THE
WEBSITE OR THROUGH ANY OTHER COMMUNICATIONS.



2.    Products. The Services may refer to certain goods or services
(collectively, “Products”), including making available listings, descriptions,
and images of, and references and links to, Products, whether such Products are
made available by Spring or by third parties. Such references do not imply our
endorsement of any Product or affiliation with the provider of such Product. We
make no representations as to the completeness, accuracy or timeliness of such
references (including any features or specifications), and any such information
is subject to change at any time without notice. It is your responsibility to
ascertain and obey all applicable local, state, federal and foreign laws
(including minimum age requirements) regarding the possession, use and sale of
any Product. The Products may be changed periodically without prior notice.



3.    Changes. We may change this Agreement by notifying you of such changes by
any reasonable means, including by posting a revised Agreement through the
Services, or as otherwise required by applicable law. Any such changes will not
apply to any dispute between you and us arising prior to the date on which we
posted the revised Agreement incorporating such changes, or otherwise notified
you of such changes.



Your use of the Services following any changes to this Agreement will constitute
your acceptance of such changes. The “LAST UPDATED” legend above indicates when
this Agreement was last changed. We may, at any time and without liability,
modify or discontinue all or part of the Services (including access to the
Services via any third-party links); charge, modify or waive any fees required
to use the Services; or offer opportunities to some or all Services users.



4.    Information Submitted Through the Services. Your submission of information
through the Services is governed by Spring’s Privacy Policy, located at
https://care.springhealth.com/privacy (the “Privacy Policy”). You consent to the
collections, uses and disclosures of your personal information for the purposes
described in our Privacy Policy. In particular, you acknowledge and agree that
we may use personal information, including sensitive information, from many
Services users to create non-identifiable “aggregate data” (for example, reports
that calculate the percentage of users who have a particular response to or
result from the Questionnaires) that may be disclosed to third parties. You
represent and warrant that any information you provide in connection with the
Services is and will remain accurate and complete, and that you will maintain
and update such information as needed. By using the Services, you signify your
acceptance of the Privacy Policy. If you do not agree to this policy, you should
not use our services. If Spring decides to change the Privacy Policy, we will
post those changes prominently so users are always aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it. We
do, however, recommend that you read the Privacy Policy each time you use our
Services in case you missed our notice of changes to the Privacy Policy. Your
continued use of the Services following the posting of changes to these terms
will mean you accept those changes.



5.    Jurisdictional Issues. The Services is controlled, hosted and operated
from the United States. The Services may not be appropriate or available for use
in some non-U.S. jurisdictions. Any use of the Services is at your own risk, and
you must comply with all applicable laws, rules and regulations in doing so. We
may limit the Services’ availability at any time, in whole or in part, to any
person, geographic area or jurisdiction that we choose. Some jurisdictions allow
specific rights to residents or citizens of such jurisdictions. Please see the
Privacy Policy to see how to exercise such rights.



6.    Rules of Conduct. In connection with the Services, you will not (and will
not encourage third parties to): use the Services for any purpose (including any
purpose that is fraudulent or otherwise tortious or unlawful) other than the
Services’ intended purpose; harvest or collect information about users of the
Services; interfere with or disrupt the operation of the Services or the servers
or networks used to make the Services available, including by hacking or
defacing any portion of the Services, or violate any requirement, procedure or
policy of such servers or networks; restrict or inhibit any other person from
using the Services; copy, record, reproduce, modify, adapt, translate, create
derivative works of, sell, rent, lease, loan, timeshare, distribute or otherwise
exploit any portion of (or any use of) the Services except as expressly
authorized herein, without Spring’s express prior written consent (this includes
an express prohibition with respect to the taping, recording and/or
photographing in any format (e.g., video, audio, etc.) by you and/or any third
party of any counseling sessions rendered through the use of the Service);
reverse engineer, decompile or disassemble any portion of the Services, except
where such restriction is expressly prohibited by applicable law; remove any
copyright, trademark or other proprietary rights notice from the Services; frame
or mirror any portion of the Services, or otherwise incorporate any portion of
the Services into any product or service, without Spring’s express prior written
consent. Systematically download and store Services content; use any robot,
spider, search/retrieval application or other manual or automatic device to
retrieve, index, “scrape,” “data mine” or otherwise gather Services content, or
reproduce or circumvent the navigational structure or presentation of the
Services, without Spring’s express prior written consent; post, transmit or
otherwise make available through or in connection with the Services any
materials that are or may be: (a) threatening, harassing, degrading, hateful or
intimidating, or otherwise fail to respect the rights and dignity of others; (b)
defamatory, libelous, or otherwise tortious; (c) fraudulent, false, or otherwise
intended to manipulate, distort, mislead, misrepresent, falsify or interfere
with the Services or the use of the Services (for example, with respect to the
Questionnaires and results provided by the Services); (d) obscene, indecent,
pornographic or otherwise objectionable; or (e) protected by copyright,
trademark, trade secret, right of publicity or privacy or any other proprietary
right, without the express prior written consent of the applicable owner; post,
transmit or otherwise make available through or in connection with the Services
any virus, worm, Trojan horse, Easter egg, time bomb, spyware, ransomware or
other computer code, file or program that is or is potentially harmful or
invasive or intended to damage or hijack the operation of, or to monitor the use
of, any hardware, software or equipment.



7.    Registration; User Names and Passwords. You may need to register to use
all or part of the Services. We may reject, or require that you change, any user
name, password or other information that you provide to us in registering. Your
user name and password are for your personal use only and should be kept
confidential; you, and not Spring, are responsible for any use or misuse of your
user name or password, and you must promptly notify us of any confidentiality
breach or unauthorized use of your user name or password, or your Services
account.



8.    Transactions. We may require you to pay a fee to access certain Services
(for example, we may require a subscription fee to use certain features of our
Apps). We may make available the ability to pay such fees through the Services
(a “Transaction”). If you wish to make a Transaction, you may be asked to supply
certain relevant information, such as your credit card number and its expiration
date, and your billing address. YOU REPRESENT AND WARRANT THAT YOU HAVE THE
RIGHT TO USE ANY CREDIT CARD THAT YOU SUBMIT IN CONNECTION WITH A TRANSACTION.
By submitting such information, you grant to us the right to provide such
information to third parties for purposes of facilitating Transactions, and you
authorize us and our service providers to charge all amounts to the credit card
number you provide. Verification of information may be required prior to the
acknowledgment or completion of any Transaction. If your credit card payment is
rejected or refused you will immediately pay us the amount due and provide us
with an alternative credit card number for future payments.



Spring reserves the right, including without prior notice, to impose conditions
on the honoring of any coupon, discount or similar promotion and to bar any user
from making any Transaction. Refunds will be subject to Spring’s applicable
refund policies and applicable laws. You agree to pay all charges incurred by
you or on your behalf through the Services, at the prices in effect when such
charges are incurred. In addition, you are responsible for any taxes applicable
to your Transactions.



9.    Feedback. If you provide to us any ideas, proposals, suggestions,
recommendations or other materials (“Feedback”), whether related to the Services
or otherwise, Spring and our affiliates will be free to use and disclose the
Feedback in our sole discretion without any obligations or restrictions of any
kind, including creating and distributing any product or service that
incorporates the Feedback without paying you any royalties. You hereby
acknowledge and agree that your provision of such Feedback is gratuitous,
unsolicited and without restriction, and does not place Spring under any
fiduciary or other obligation.



10.    Spring’s Proprietary Rights. We and our licensors own the Website,
Questionnaires and other Services, which are protected by proprietary rights and
laws. Without limiting Section 6 and except as otherwise expressly permitted by
this Agreement, no part of the Website or Questionnaires may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form by any means without the prior written permission of
Spring. Subject to your compliance with this Agreement, and solely for so long
as you are permitted by Spring to use the Services, you may view one (1) copy of
any portion of the Website or Questionnaires to which we provide you access
hereunder, on any single device, solely for your personal, non-commercial use
and you may reproduce and disclose to third parties, such as your physician or
other health provider, insurance provider or pharmacy, the results of your use
of the Services (for example, the PDF file provided by Spring to you with the
results of your taking a Questionnaire).



With respect to any App that we may make available, the App is licensed (not
sold) to end users. Subject to your compliance with this Agreement, and solely
for so long as you are permitted by Spring to use the App, we hereby permit you,
on a limited, non-exclusive, revocable, non- transferable, non-sublicensable
basis, to install and use the App on a computer or mobile device that you own or
control in accordance with the App’s documentation and only for the App’s
intended purpose. If you fail to comply with any of the terms or conditions of
this Agreement, you must immediately cease using the App and remove (that is,
uninstall and delete) the App from your computer or mobile device.



We may, but have no obligation to, update the App (including by fixing bugs,
adding, removing or enhancing functionality, changing the interface or look and
feel, or issuing new versions) at any time without notice. The App may
automatically download and install such updates from time to time, and you agree
to receive such updates (and permit us to deliver these to you) as part of your
use of the App. This Agreement will govern any updates that we provide that
replace or supplement the App, unless we provide a separate licence with an
upgrade (in which case that licence will govern).







All trade names, trademarks, service marks and logos on the Services are the
property of Spring or our licensors. You may not use Spring’s trade names,
trademarks, service marks or logos in connection with any product or service
that is not ours, or in any manner that is likely to cause confusion. Nothing
contained on the Services should be construed as granting any right to use any
trade names, trademarks, service marks or logos without the express prior
written consent of the owner.



11.    Third-Party Materials; Links. Certain Services functionality may make
available access to data, information, and materials made available by third
parties (“Third Party Materials”), or allow for the routing or transmission of
such Third Party Materials, including via links. By using such functionality,
you are directing us to access, route and transmit to you the applicable
Third-Party Materials.



We neither control nor endorse, nor are we responsible for, any Third Party
Materials, including the accuracy, integrity, quality, legality, usefulness or
safety of Third Party Materials, or any intellectual property rights therein.
Certain Third-Party Materials may, among other things, be inaccurate, misleading
or deceptive. Nothing in this Agreement will be deemed to be a representation or
warranty by Spring with respect to any Third-Party Materials. We have no
obligation to monitor Third Party Materials, and we may block or disable access
to any Third – Party Materials (in whole or part) through the Services at any
time. In addition, the availability of any Third-Party Materials through the
Services does not imply our endorsement of, or our affiliation with, any
provider of such Third-Party Materials, nor does such availability create any
legal relationship between you and any such provider.



YOUR USE OF THIRD PARTY MATERIALS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY
ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY
MATERIALS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH
THIRD PARTY MATERIALS).



12.  DISCLAIMER OF WARRANTIES. Some jurisdictions do not allow for the
disclaimer of certain warranties, so the disclaimers below may not apply to you.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ANY PRODUCTS
AND THIRD- PARTY MATERIALS ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT ANY
WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. SPRING DISCLAIMS
ALL WARRANTIES WITH RESPECT TO THE SERVICES AND ANY PRODUCTS AND THIRD- PARTY
MATERIALS TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT AND TITLE. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS
SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING AND
ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS,
EMPLOYEES, AFFILIATES, AGENTS, MANDATARIES, REPRESENTATIVES, LICENSORS,
SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “AFFILIATED ENTITIES”).

While we try to maintain the timeliness, integrity and security of the Services,
we do not guarantee that the Services are or will remain updated, complete,
correct or secure, or that access to the Services will be uninterrupted. The
Services may include inaccuracies, errors and materials that violate or conflict
with this Agreement. Additionally, third parties may make unauthorized
alterations to the Services. If you become aware of any such alteration, contact
us at https://www.springhealth.com/support with a description of such alteration
and its location on the Services.



13.    Limitation of Liability. SPRING WILL NOT BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND,
UNDER ANY CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER
THEORY, INCLUDING DAMAGES FOR LOSS OF PROFITS, USE OR DATA, LOSS OF OTHER
INTANGIBLES, LOSS OF SECURITY OF SUBMISSIONS (INCLUDING UNAUTHORIZED
INTERCEPTION BY THIRD PARTIES OF ANY SUBMISSIONS), EVEN IF ADVISED IN ADVANCE OF
THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT LIMITING THE FOREGOING,
SPRING WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR
INABILITY TO USE THE SERVICES (INCLUDING, TO BE CLEAR, THE QUESTIONNAIRES AND
RESULTS THEREOF) OR FROM ANY PRODUCTS OR THIRD-PARTY MATERIALS. YOUR SOLE AND
EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICES OR ANY PRODUCTS OR
THIRD-PARTY MATERIALS IS TO STOP USING THE SERVICES. THE MAXIMUM AGGREGATE
LIABILITY OF SPRING FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE THE GREATER OF (A)
THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO SPRING TO USE THE SERVICES AND (B) ONE
HUNDRED DOLLARS ($100). ALL LIMITATIONS OF LIABILITY OF ANY KIND (INCLUDING IN
THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH SPRING
AND THE AFFILIATED ENTITIES.

Applicable law may not allow for limitations on certain implied warranties, or
exclusions or limitations of certain damages; solely to the extent that such law
applies to you, some or all of the above disclaimers, exclusions or limitations
may not apply to you, and you may have certain additional rights.



14.    Indemnity. Except to the extent prohibited under applicable law, you
agree to defend, indemnify and hold harmless Spring and the Affiliated Entities
from and against all claims, losses, costs and expenses (including attorneys’
fees) arising out of or related to (a) your use of, or activities in connection
with, the Services (including, to be clear, the Questionnaires and results
thereof); and (b) any violation or alleged violation of this Agreement by you.



15.    Termination. This Agreement is effective until terminated. Spring may
terminate or suspend your use of the Services at any time and without prior
notice, including if Spring believes that you have violated or acted
inconsistently with the letter or spirit of this Agreement. Upon any such
termination or suspension, your right to use the Services will immediately
cease, and Spring may, without liability to you or any third party, immediately
deactivate or delete your user name, password and account, and all associated
materials, without any obligation to provide any further access to such
materials. Sections 1, 2, 4 through 9, and 11 through 21 will survive any
expiration or termination of this Agreement.



16.    Governing Law; Jurisdiction. This Agreement is governed by and will be
construed in accordance with the laws of the State of New York, U.S.A., without
regard to its principles of conflicts of law, and regardless of your location.
You agree to exclusive jurisdiction of the federal and state courts located in
New York, New York, U.S.A., and waive any jurisdictional, venue or inconvenient
forum objections to such courts.



17.    Filtering. We hereby notify you that parental control protections (such
as computer hardware, software or filtering services) are commercially available
that may assist you in limiting access to material that is harmful to minors.
Information identifying current providers of such protections is available from
OnGuard Online (http://onguardonline.gov/). Please note that Spring does not
endorse any of the products or services listed on such sites.



18.    Information or Complaints. If you have a question or complaint regarding
the Services, please reach out through https://www.springhealth.com/support.
Please note that e-mail communications will not necessarily be secure;
accordingly, you should not include credit card information or other sensitive
information in your e-mail correspondence with us. California residents may
reach the Complaint Assistance Unit of the Division of Consumer Services of the
California Department of Consumer Affairs by mail at 1625 North Market Blvd.,
Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.



19.    Export Controls. You are responsible for complying with United States and
other applicable export controls and for any violation of such controls,
including any United States embargoes or other federal rules and regulations
restricting exports. You represent, warrant and covenant that you are not (a)
located in, or a resident or a national of, any country subject to a U.S. or
other applicable government embargo or other restriction, or that has been
designated by the U.S. or other applicable government as a “terrorist
supporting” country; (b) on any of the U.S. or applicable government lists of
restricted end users.



20.    Miscellaneous. This Agreement does not, and will not be construed to,
create any partnership, joint venture, employer-employee, agency or
franchisor-franchisee relationship between you and Spring. If any provision of
this Agreement is found to be unlawful, void or for any reason unenforceable,
that provision will be deemed severable from this Agreement and will not affect
the validity and enforceability of any remaining provision. You may not assign,
transfer or sublicense any or all of your rights or obligations under this
Agreement without our express prior written consent. We may assign, transfer or
sublicense any or all of our rights or obligations under this Agreement without
restriction. No waiver by either party of any breach or default hereunder will
be deemed to be a waiver of any preceding or subsequent breach or default.
Neither a course of dealing nor conduct between you and us nor any trade
practices shall be deemed to modify this Agreement. Any heading, caption or
section title contained herein is for convenience only, and in no way defines or
explains any section or provision. All terms defined in the singular will have
the same meanings when used in the plural, where appropriate and unless
otherwise specified. Any use of the term “including” or variations thereof in
this Agreement will be construed as if followed by the phrase “without
limitation.” This Agreement, including any terms and conditions incorporated
herein, is the entire agreement between you and Spring relating to the subject
matter hereof, and supersedes any and all prior or contemporaneous written or
oral agreements or understandings between you and Spring relating to such
subject matter. Notices to you (including notices of changes to this Agreement)
may be made via posting to the Services or by e-mail (including in each case via
links), or by regular mail, or as may be required by applicable law. Without
limitation, a printed version of this Agreement and of any notice given in
electronic form will be admissible in judicial or administrative proceedings
based upon or relating to this Agreement to the same extent and subject to the
same conditions as other business documents and records originally generated and
maintained in printed form. Spring will not be responsible for any failure to
fulfill any obligation due to any cause beyond its control.



21.    Apple-Specific Terms. In addition to your agreement with the foregoing
terms and conditions, and notwithstanding anything to the contrary herein, the
following provisions apply with respect to your use of any version of any App
compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a
party to this Agreement and does not own and is not responsible for the Apps.
Apple is not providing any warranty for the Apps except, if applicable, to
refund the purchase price for it. Apple is not responsible for maintenance or
other support services for the Apps and will not be responsible for any other
claims, losses, liabilities, damages, costs or expenses with respect to the
Apps, including any third-party product liability claims, claims that the Apps
fail to conform to any applicable legal or regulatory requirement, claims
arising under consumer protection or similar legislation, and claims with
respect to intellectual property infringement. Any inquiries or complaints
relating to the use of the Apps, including those pertaining to intellectual
property rights, must be directed to Spring in accordance with the “Information
or Complaints” section above. The license you have been granted herein is
limited to a non-transferable license to use the Apps on an Apple-branded
product that runs Apple’s iOS operating system and is owned or controlled by
you, or as otherwise permitted by the Usage Rules set forth in Apple’s
then-current App Store Terms of Service. In addition, you must comply with the
terms of any third-party agreement applicable to you when using the Apps, such
as your wireless data service agreement. Apple and Apple’s subsidiaries are
third-party beneficiaries of this Agreement and, upon your acceptance of the
terms and conditions of this Agreement, will have the right (and will be deemed
to have accepted the right) to enforce this Agreement against you as a
third-party beneficiary thereof; notwithstanding the foregoing, Spring’s right
to enter into, rescind or terminate any variation, waiver or settlement under
this Agreement is not subject to the consent of any third party.

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