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Submitted URL: https://customercare.shopperapproved.com/ls/click?upn=u001.Z-2BDiVA2q-2F83F2TZxkimiCIpR2BMMvY4XaHnDMHhmTf-2F-2Fa3ZWxIrT2ELjzyXQFufd7Zy1-2...
Effective URL: https://www.shopperapproved.com/surveys/index.php?id=184609630&hm_code=108e5ef8d3149c26b97ed9a902597a5f68cd139aa3d0eca9788f4b5a4...
Submission: On September 25 via manual from US — Scanned from DE
Effective URL: https://www.shopperapproved.com/surveys/index.php?id=184609630&hm_code=108e5ef8d3149c26b97ed9a902597a5f68cd139aa3d0eca9788f4b5a4...
Submission: On September 25 via manual from US — Scanned from DE
Form analysis 2 forms found in the DOM
POST
<form method="post">
<div class="survey_page"> Your feedback is greatly appreciated, and will be used to better inform<br> and assist future spedales.com customers. <div style="color: black; font-weight: bold; padding-bottom: 20px;"> Please rate the product/s you
purchased below:</div>
<!--<script type="text/javascript">var products = [];</script>-->
<!--<script type="text/javascript">
products.push('95397755rating');
products.push('recommendation_95397755');
products.push('productfeedback_95397755');
products.push('headline_95397755');
</script>-->
<div class="product_review" id="product-survey-form">
<img class="image" src="https://www.spedales.com/system/images/originals/2c4092519acb915d4c60ff17cdb6bef8.jpg">
<div class="review ">
<div class="survey_step continue_step" style="display: block">
<div class="product_stars">
<div id="95397755rating_stars" class="starcontainer">
<span id="95397755rating_question">Teleflora's Shining Spirit Bouquet</span><br>
<a id="95397755rating_1" class="star productstar"></a>
<a id="95397755rating_2" class="star productstar"></a>
<a id="95397755rating_3" class="star productstar"></a>
<a id="95397755rating_4" class="star productstar"></a>
<a id="95397755rating_5" class="star productstar"></a>
<input class="value" type="hidden" id="95397755rating" name="95397755rating" value="">
</div>
</div>
<div id="recommendationdiv_95397755" name="recommendationdiv_95397755">
<div class="recommendation">I would describe this product as a: <select aria-label="recommendation options" class="recommendation_options no_step" id="recommendation_95397755">
<option value="">(Select Option)</option>
<option value="buy">Great Buy</option>
<option value="price">Great Price</option>
<option value="deal">Great Deal</option>
<option value="value">Great Value</option>
</select>
</div>
</div>
<div style="clear:right"></div>
</div>
<div class="survey_step continue_step product_feedback_step">
<textarea aria-label="product feedback" class="feedback watermark" id="productfeedback_95397755" name="productfeedback_95397755"
placeholder="Write a review of this product to share with others...">Write a review of this product to share with others... </textarea>
<div class="sa_feature" style="display: none; font-size: 11px;">Only <span class="sa_countdown">50</span> characters left to turn your standard review into a featured review!</div>
<input class="blue_button media_link" id="media_link_95397755" type="button" value="Share a picture of your purchase." style="font-size: 14px !important; width: inherit !important; padding: 5px !important; height: 30px !important;">
<span id="mediamsg95397755" style="color: red; paddingleft: 10px;"></span>
<div id="product_required" style="display:none; color: red; line-height: 110%; padding-top: 20px;"> Please leave some feedback on the products you purchased.</div>
</div>
<div class="extra_stuff survey_step pr_section_step">
<input type="text" class="heading watermark" placeholder=" Write a headline for your review here..." value=" Write a headline for your review here..." id="headline_95397755" name="headline_95397755">
</div>
</div>
</div>
<div style="clear: both;"></div>
<div class="sa-bottom-area" sa="">
<div class="sa-two-col">
<div class="sa-30">
<input id="pr_submit" type="button" value="Continue to feedback." class="next_page" style="margin-top: 0;">
<div id="consent_required" style="display:none; color: #697d8b; text-align: center; width: 170px; font-size: 12px; line-height: 110%; padding-top: 5px;"> Please Accept the consent to share your reviews </div>
<br><input id="skip_products" type="button" value="Skip Product Reviews" class="next_page skip_link">
<input type="hidden" id="skipproducts" name="skipproducts" value="">
</div>
<div class="sa-70 consentdiv" data-eu="0" style="visibility: hidden;">
<div style="padding: 8px 0;display: flex;align-items:flex-start;">
<input type="checkbox" class="consentcheck" id="agree_customer">
<label for="agree_customer">I hereby consent and agree to the <div class="tooltip_wrapper">
<div class="tooltip_text" style="display: none;">
<p>By submitting a review, you grant permission to Shopper Approved to display and share your name, review, and any content submitted, in an effort to help future spedales.com customers make better buying decisions. Personal
information collected or provided in connection with your review is treated as set forth in our Privacy Policy located at
<a style="color: white;text-decoration: underline!important;" href="https://www.shopperapproved.com/privacy.php" target="_blank">https://www.shopperapproved.com/privacy.php</a><br> and is subject to spedales.com’s Privacy Policy
as well. We are not responsible for spedales.com’s privacy practices and you should review spedales.com’s website directly to determine their privacy practices. For any content submitted, you grant Shopper Approved a non-exclusive
license to use, copy, modify, delete and/or distribute such content without compensation to you.</p>
<h4>You also represent and warrant that:</h4>
<ul>
<li>You are an active paying customer of spedales.com.</li>
<li>You will not submit any content that is known to you to be false, inaccurate or misleading.</li>
<li>You have not been incentivized to leave this review.</li>
</ul>
</div><a class="tooltip_link" href="javascript:void(0);">Survey Guidelines.</a>
</div></label>
<div id="please_check" style="color: red; display: none;">Please enter an email and confirm that you are an actual customer.</div>
<div id="custom_err" style="color: red; display: none;"></div>
</div>
</div>
</div>
</div>
</div>
<div class="survey_page" id="full-survey-form">
<div class="sa-appreciated-text"> Your feedback is greatly appreciated, and will be used to better inform<br> and assist future spedales.com customers. </div>
<div class="survey_step continue_step">
<div id="Overall_stars" class="starcontainer">
<span id="Overall_question">How would you rate your overall shopping experience?</span><br>
<a id="Overall_1" class="star productstar"></a>
<a id="Overall_2" class="star productstar"></a>
<a id="Overall_3" class="star productstar"></a>
<a id="Overall_4" class="star productstar"></a>
<a id="Overall_5" class="star productstar"></a>
<input class="value" type="hidden" id="Overall" name="Overall" value="0">
</div>
</div>
<div class="survey_step continue_step">
<div id="Delivery_stars" class="starcontainer">
<span id="Delivery_question">How satisfied were you with your order <b>delivery time</b>?</span><br>
<a id="Delivery_1" class="star productstar"></a>
<a id="Delivery_2" class="star productstar"></a>
<a id="Delivery_3" class="star productstar"></a>
<a id="Delivery_4" class="star productstar"></a>
<a id="Delivery_5" class="star productstar"></a>
<input class="value" type="hidden" id="Delivery" name="Delivery" value="">
</div>
</div>
<div class="survey_step continue_step">
<div id="Price_stars" class="starcontainer">
<span id="Price_question">How satisfied were you with the <b>overall price</b> that you paid?</span><br>
<a id="Price_1" class="star productstar"></a>
<a id="Price_2" class="star productstar"></a>
<a id="Price_3" class="star productstar"></a>
<a id="Price_4" class="star productstar"></a>
<a id="Price_5" class="star productstar"></a>
<input class="value" type="hidden" id="Price" name="Price" value="">
</div>
</div>
<div class="survey_step continue_step">
<div id="Product_stars" class="starcontainer">
<span id="Product_question">How satisfied were you with the <b>products/services</b> that you received?</span><br>
<a id="Product_1" class="star productstar"></a>
<a id="Product_2" class="star productstar"></a>
<a id="Product_3" class="star productstar"></a>
<a id="Product_4" class="star productstar"></a>
<a id="Product_5" class="star productstar"></a>
<input class="value" type="hidden" id="Product" name="Product" value="">
</div>
</div>
<div class="survey_step continue_step"> Did you contact spedales.com for any customer service issues? <br>
<label class="custom-radio"><input name="contact_support" value="yes" onclick="if (!window.__cfRLUnblockHandlers) return false; Goto('customer_service', this);" type="radio"><span class="checkmark"></span> Yes</label><br>
<label class="custom-radio"><input id="not_received" name="contact_support" value="no" onclick="if (!window.__cfRLUnblockHandlers) return false; Continue(this, null, null, false, true);" type="radio"><span class="checkmark"></span> No</label>
</div>
<div id="customer_service" class="survey_step ">
<div id="CustomerService_stars" class="starcontainer">
<span id="CustomerService_question">How satisfied were you with the customer service you received when you contacted spedales.com?</span><br>
<a id="CustomerService_1" class="star productstar"></a>
<a id="CustomerService_2" class="star productstar"></a>
<a id="CustomerService_3" class="star productstar"></a>
<a id="CustomerService_4" class="star productstar"></a>
<a id="CustomerService_5" class="star productstar"></a>
<input class="value" type="hidden" id="CustomerService" name="CustomerService" value="0">
</div>
</div>
<div id="lowratings" class="survey_step"> According to your ratings, it appears that you may have had an issue regarding your order.<br>
<br> Would you like to discuss this with a spedales.com representative, to see if there's anything that they can do to help you?<br><br>
<input type="button" name="startDispute" value="Yes. I would like help resolving my issue." onclick="if (!window.__cfRLUnblockHandlers) return false; Goto('submit_issue', this);">
<br><br>
<input type="button" value="No thanks." onclick="if (!window.__cfRLUnblockHandlers) return false; Continue(this);">
<i>
Note: If you select this option, you may not have another chance to resolve your issue using the Shopper Approved Customer Care Resolution Service.</i>
</div>
<div id="submit_issue" class="survey_step"> Please explain your issue:<br><br>
<textarea id="issue" style="width: 100%" rows="3"></textarea>
<br><br>
<input id="submitIssue" type="button" value="Submit" onclick="if (!window.__cfRLUnblockHandlers) return false; CallAjax(this, ['issue']);">
</div>
<div id="comments_step" class="survey_step continue_step cf_section_step">
<b>Please tell us about your overall experience with spedales.com:</b>
<div style="font-size: .8em; padding: 18px 0; line-height: 100%;">
<b>Note</b> - This information will be added to spedales.com's Shopper Approved certificate for future customers to read, therefore, we ask that you please keep your comments professional and courteous.
</div>
<div style="font-style: italic;"></div>
<div style="font-size: .8em; padding: 18px 0; line-height: 100%;"> For comment guidelines,
<a href="" onclick="if (!window.__cfRLUnblockHandlers) return false; $get('guidelines').style.display = 'block'; return false" style="color: blue;">click here</a>. <div id="guidelines" style="display: none; padding: 10; margin: 10px;">
<b>Comment Guidelines:</b> The comment section is a unique tool designed to help educate and inform future spedales.com customers about your personal shopping experience. You are welcome to share your experience, thoughts and comments
whether good or bad, but we ask that you please be professional and courteous in doing so.<br><br> In general, comments should be relatively short - a few sentences, and offer some kind of a recommendation if appropriate. Please note that
this is not a complaints board, and should not be used as such. Your comment may be reviewed by the business owner and/or verified by Shopper Approved before being added to the Shopper Approved system. </div>
</div>
<div id="no_links" style="color: red; display: none; font-size: smaller;">Links are not allowed in comments.</div>
<div>
<textarea id="feedback_box" class="sa_countdown sa_countdown50" name="feedback_box" style="width:100%; height:150px;"></textarea>
<div class="sa_feature"> Only <span class="sa_countdown">50</span> characters left to turn your standard review into a <span class="featured_review">featured review!</span> </div>
</div>
<!--<script type="text/javascript">var forcecomments = 1;</script>-->
<div class="required_comments" style="color: red; display: none; font-size: smaller;">Please leave a comment regarding your experience</div>
<input type="button" value="Continue" class="next_page comment_page" style="margin-top: 0;">
</div>
</div>
<div class="survey_page" id="full-survey-form">
<div class="survey_step continue_step combined_step">
<div class="survey_step" style="display: block;"> Customers like to read reviews that have a personal touch, which is why we add a display name to each review that we post.<br>
<br>
<table>
<tbody>
<tr>
<td>Display Name</td>
<td>
<input id="displayname" name="displayname" type="text" value="Katie Buttner">
<div style="color: red; font-size: inherit; display: none;" id="displayname_error_message"></div>
</td>
</tr>
<tr>
<td style="width: 120px">Country</td>
<td style="width: 195px">
<select name="country" id="country" onchange="if (!window.__cfRLUnblockHandlers) return false; CountryChanged(this, 'othercountry', 'state', 'otherstate')">
<option value="0">(Select One)</option>
<option value="Australia">Australia</option>
<option value="Canada">Canada</option>
<option value="United Kingdom">United Kingdom</option>
<option value="United States">United States</option>
<option value="Ireland">Ireland</option>
<option value="Other">(Other)</option>
</select>
<input id="othercountry" name="othercountry" type="text" style="display: none;">
</td>
</tr>
<tr>
<td style="width: 120px">State / Province</td>
<td style="width: 195px">
<select name="state" id="state">
<option value="0">(Please Select a Country)</option>
</select>
<input id="otherstate" name="otherstate" type="text" style="display: none;">
</td>
</tr>
</tbody>
</table>
<!--<script type="text/javascript">
function SelectCountry(countryname, statename)
{
var country = $get('country');
var state = $get('state');
var siteid = 184609630;
var found = false;
if(siteid == "30217"){
states['United States'] = new Array('FL');
}
if (countryname == '' || country == 'US')
{
$('#country').val('USA');
CountryChanged(country, 'othercountrydiv', 'state', 'otherstate');
}
else
{
for (var i=0; i<country.length; i++)
{
if (country.options[i].value == countryname)
{
country.selectedIndex = i;
CountryChanged(country, 'othercountry', 'state', 'otherstate')
found = true;
break;
}
}
if (!found)
{
country.style.display = 'none';
$('#othercountry').show();
$('#othercountry').val(countryname);
$('#othercountrydiv').show();
$('#otherstate').show();
state.style.display = 'none';
}
}
for (i=0; i<state.length; i++)
{
if (state.options[i].value == statename)
{
if(typeof(siteid)!=='undefined' && (siteid == '28767' || siteid == '30217')){
if(siteid == '30217'){
state.selectedIndex = 1;
} else {
state.selectedIndex = 9;
}
}else{
state.selectedIndex = i;
}
break;
}
}
if (!found)
{
state.style.display = 'none';
$get('otherstate').style.display = 'block';
$get('otherstate').value = statename;
}
}
/*
united states
Array
(
)
*/
SelectCountry("united states", "");
</script>-->
<div>
<img src="https://www.shopperapproved.com/thankyou/images/minicheckmark.jpg" alt="Thank You">
<span id="sa_safe">Your email is safe.</span> It will <u>only</u> be used for order confirmation and customer care.
</div>
</div>
<style>
.tooltip_text {
background: #04599c;
color: #fff !important;
font-size: 14px !important;
padding: 10px !important;
border-radius: 5px !important;
max-width: 330px !important;
position: absolute !important;
display: none !important;
z-index: 11111111111111111 !important;
width: 330px !important;
bottom: 120%;
line-height: 18px;
}
.tooltip_text p {
margin: 0 !important;
line-height: 18px;
}
.tooltip_text h4 {
margin: 15px 0 0 !important;
font-weight: 400 !important;
}
.tooltip_text ul {
padding: 0 !important;
list-style: none;
}
.tooltip_wrapper a {
text-decoration: none !important;
color: #04599c !important;
}
.tooltip_text.show {
display: block !important;
}
.tooltip_wrapper {
display: inline-block !important;
position: relative;
}
.tooltip_wrapper a {
text-decoration: none !important;
color: #04599c !important;
}
.tooltip_wrapper .tooltip_link {
text-decoration: none !important;
color: #04599c !important;
}
.tooltip_text::after {
content: '';
position: absolute !important;
border-left: 8px solid #fff !important;
border-right: 8px solid #fff !important;
border-bottom: 8px solid transparent !important;
bottom: -8px !important;
background: #04599c !important;
transform: rotate(180deg);
left: 50px !important;
}
.tooltip_wrapper:hover .tooltip_text {
display: block !important;
}
.tooltip_text ul li::before {
content: '';
width: 5px !important;
height: 5px !important;
border-radius: 50% !important;
background: #fff !important;
display: block !important;
position: absolute !important;
left: 0 !important;
top: 8px !important;
}
.tooltip_text ul li {
padding-left: 10px !important;
margin-bottom: 5px !important;
position: relative;
}
.tooltip_wrapper .tooltip_text p a {
color: white !important;
font-weight: 500;
}
</style>
<div style="padding: 15px 0;">
<input type="checkbox" id="agree_customer_2">
<label for="agree_customer">I hereby consent and agree to the <div class="tooltip_wrapper">
<div class="tooltip_text" style="display: none;">
<p>By submitting a review, you grant permission to Shopper Approved to display and share your name, review, and any content submitted, in an effort to help future spedales.com customers make better buying decisions. Personal information
collected or provided in connection with your review is treated as set forth in our Privacy Policy located at
<a style="color: white;text-decoration: underline!important;" href="https://www.shopperapproved.com/privacy.php" target="_blank">https://www.shopperapproved.com/privacy.php</a><br> and is subject to spedales.com’s Privacy Policy as
well. We are not responsible for spedales.com’s privacy practices and you should review spedales.com’s website directly to determine their privacy practices. For any content submitted, you grant Shopper Approved a non-exclusive
license to use, copy, modify, delete and/or distribute such content without compensation to you.</p>
<h4>You also represent and warrant that:</h4>
<ul>
<li>You are an active paying customer of spedales.com.</li>
<li>You will not submit any content that is known to you to be false, inaccurate or misleading.</li>
<li>You have not been incentivized to leave this review.</li>
</ul>
</div><a class="tooltip_link" href="javascript:void(0);">Survey Guidelines.</a>
</div></label>
<div id="please_check_2" style="color: red; display: none;" data-lang="">Please enter an email and confirm that you are an actual customer.</div>
<div id="custom_err" style="color: red; display: none;"></div>
</div>
<!--<script type="text/javascript">var forcecomments = 1;</script>-->
<div id="requried_comments" style="color: red; display: none; font-size: inherit ;">Please leave a comment regarding your experience</div>
<input id="submitSurvey" name="submitSurvey" type="button" value="Confirm" onclick="if (!window.__cfRLUnblockHandlers) return false; return jsSubmit(true);" style="margin-top: 0;">
<img id="loading_img" class="loading_img" src="/images/ajax-loader.gif" style="border: 0; display: none;" alt="pending...">
</div>
</div>
<div class="hide-for-product" style="display: block"></div>
</form>POST
<form id="media_form" method="post" target="media_target" enctype="multipart/form-data">
<div id="upload_two" style="display: none;">Upload another file.</div>
<div><input type="file" title="Choose file" name="media" class="pr_media" accept="image/x-png,image/gif,image/jpeg" id="product_media" onchange="if (!window.__cfRLUnblockHandlers) return false; pressed()"><label id="fileLabel">Choose file</label>
</div>
<input type="hidden" id="productid" name="productid" value="">
<input type="hidden" value="Upload" name="uploadMedia">
<div id="commit_upload" style="border-top: 1px solid gainsboro; text-align: right; padding-top: 25px; margin-top: 25px; display: none;">
<p>I consent that Shopper Approved and spedales.com may share my uploaded image(s) and written comment for the purpose of sharing my feedback with other potential customers in the following ways:</p>
<input type="button" value="Finish and Upload" onclick="if (!window.__cfRLUnblockHandlers) return false; closeId('media_modal');" class="blue_button">
</div>
</form>Text Content
Skip to Content Customer Satisfaction Survey Your feedback is greatly appreciated, and will be used to better inform and assist future spedales.com customers. Please rate the product/s you purchased below: Teleflora's Shining Spirit Bouquet I would describe this product as a: (Select Option) Great Buy Great Price Great Deal Great Value Write a review of this product to share with others... Only 50 characters left to turn your standard review into a featured review! Please leave some feedback on the products you purchased. Please Accept the consent to share your reviews I hereby consent and agree to the By submitting a review, you grant permission to Shopper Approved to display and share your name, review, and any content submitted, in an effort to help future spedales.com customers make better buying decisions. Personal information collected or provided in connection with your review is treated as set forth in our Privacy Policy located at https://www.shopperapproved.com/privacy.php and is subject to spedales.com’s Privacy Policy as well. We are not responsible for spedales.com’s privacy practices and you should review spedales.com’s website directly to determine their privacy practices. For any content submitted, you grant Shopper Approved a non-exclusive license to use, copy, modify, delete and/or distribute such content without compensation to you. YOU ALSO REPRESENT AND WARRANT THAT: * You are an active paying customer of spedales.com. * You will not submit any content that is known to you to be false, inaccurate or misleading. * You have not been incentivized to leave this review. Survey Guidelines. Please enter an email and confirm that you are an actual customer. Your feedback is greatly appreciated, and will be used to better inform and assist future spedales.com customers. How would you rate your overall shopping experience? How satisfied were you with your order delivery time? How satisfied were you with the overall price that you paid? How satisfied were you with the products/services that you received? Did you contact spedales.com for any customer service issues? Yes No How satisfied were you with the customer service you received when you contacted spedales.com? According to your ratings, it appears that you may have had an issue regarding your order. Would you like to discuss this with a spedales.com representative, to see if there's anything that they can do to help you? Note: If you select this option, you may not have another chance to resolve your issue using the Shopper Approved Customer Care Resolution Service. Please explain your issue: Please tell us about your overall experience with spedales.com: Note - This information will be added to spedales.com's Shopper Approved certificate for future customers to read, therefore, we ask that you please keep your comments professional and courteous. For comment guidelines, click here. Comment Guidelines: The comment section is a unique tool designed to help educate and inform future spedales.com customers about your personal shopping experience. You are welcome to share your experience, thoughts and comments whether good or bad, but we ask that you please be professional and courteous in doing so. In general, comments should be relatively short - a few sentences, and offer some kind of a recommendation if appropriate. Please note that this is not a complaints board, and should not be used as such. Your comment may be reviewed by the business owner and/or verified by Shopper Approved before being added to the Shopper Approved system. Links are not allowed in comments. Only 50 characters left to turn your standard review into a featured review! Please leave a comment regarding your experience Customers like to read reviews that have a personal touch, which is why we add a display name to each review that we post. Display Name Country (Select One) Australia Canada United Kingdom United States Ireland (Other) State / Province (Please Select a Country) Your email is safe. It will only be used for order confirmation and customer care. I hereby consent and agree to the By submitting a review, you grant permission to Shopper Approved to display and share your name, review, and any content submitted, in an effort to help future spedales.com customers make better buying decisions. Personal information collected or provided in connection with your review is treated as set forth in our Privacy Policy located at https://www.shopperapproved.com/privacy.php and is subject to spedales.com’s Privacy Policy as well. We are not responsible for spedales.com’s privacy practices and you should review spedales.com’s website directly to determine their privacy practices. For any content submitted, you grant Shopper Approved a non-exclusive license to use, copy, modify, delete and/or distribute such content without compensation to you. YOU ALSO REPRESENT AND WARRANT THAT: * You are an active paying customer of spedales.com. * You will not submit any content that is known to you to be false, inaccurate or misleading. * You have not been incentivized to leave this review. Survey Guidelines. Please enter an email and confirm that you are an actual customer. Please leave a comment regarding your experience Share an image of your purchase (.jpg,.gif,.png). Upload another file. 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