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https://links.next-retail.mkt4934.com/ctt?ms=MzQ4OTMxODMS1&kn=64&r=LTU5MDM5NDgyNjQS1&b=2&j=MjQwNDIzNTcxMQS2&mt=1&rt=0
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https://www.next.co.uk/search

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WOMEN

* New In & Trending
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* Trending: Linen
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* Trending: Birkenstock
* Myleene Klass X Next
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* All Jeans
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* Black Jeans
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* Own. Denim
* Next Jeans
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KIDS

* All Boys New In
* All Girls New In
* Disney 100 Collection
* Trending: Cargo
* Summer Shop
* Occasionwear
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* 0-2 Years
* 2 Years
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* Baby Grows & Sleepsuits
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* Sportswear
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* The Boys Shop
* All Clothing
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* Bodysuits
* Cardigans
* Coats & Jackets
* Dresses
* Dungarees
* Gilets
* Jeans
* Joggers
* Jumpers & Knitwear
* Jumpsuits & Playsuits
* Leggings
* Occasionwear
* Sets & Outfits
* Shackets
* Shorts
* Skirts
* Sportswear
* Sweatshirts & Hoodies
* Swimwear
* T-Shirts & Tops
* Trousers
* The Girls Shop
* Boys Footwear
* Girls Footwear
* All Footwear
* Boots
* Sandals
* School Shoes
* Shoes
* Slippers
* Trainers
* Foot Measuring Tool
* Explore Fit & Measure Guide
* Boys Summer Shop
* Girls Summer Shop
* All Swimwear
* Rash Vests
* Sunsafe Suits
* Swimsuits
* Swim Shorts
* Dresses
* Jumpsuits & Playsuits
* Shirts
* Shorts
* Sandals & Sliders
* Sun Hats
* Sunglasses

KIDS & BABY

* All Boys New In
* All Girls New In
* All Baby New In
* Disney 100 Collection
* Trending: Cargo
* Summer Shop
* Occasionwear
* Coronation
* Premature Baby
* 0-3 Months
* 3-6 Months
* 6-9 Months
* 9-12 Months
* 12-18 Months
* 18-24 Months
* 0-2 Years
* 2 Years
* 3 Years
* 4 Years
* 5 Years
* 6 Years
* 7 Years
* 8 Years
* 9 Years
* 10 Years
* 11 Years
* 12 Years
* 13 Years
* 14 Years
* 15+ Years
* All Clothing
* Baby Grows & Sleepsuits
* Bodysuits
* Coats & Jackets
* Dungarees
* Gilets
* Jeans
* Joggers
* Jumpers & Knitwear
* Leggings
* Occasionwear
* Polos
* Sets & Outfits
* Shackets
* Shirts
* Shorts
* Sportswear
* Suits & Waistcoats
* Sweatshirts & Hoodies
* Swimwear
* T-Shirts, Tops & Polos
* Trousers, Chinos & Cargos
* The Boys Shop
* All Clothing
* Babygrows & Sleepsuits
* Bodysuits
* Cardigans
* Coats & Jackets
* Dresses
* Dungarees
* Gilets
* Jeans
* Joggers
* Jumpers & Knitwear
* Jumpsuits & Playsuits
* Leggings
* Occasionwear
* Sets & Outfits
* Shackets
* Shorts
* Skirts
* Sportswear
* Sweatshirts & Hoodies
* Swimwear
* T-Shirts & Tops
* Trousers
* The Girls Shop
* All Baby Boys
* All Baby Girls
* All Baby Unisex
* Newborn
* All Clothing
* Sleepsuits
* Bodysuits
* Coats & Pramsuits
* Dresses
* Dungarees
* Jeans
* Joggers
* Jumpers & Knitwear
* Leggings
* Occasionwear
* Rompersuits
* Sets & Outfits
* Sleepbags

MEN

* Mens New In & Trending
* All New In
* New from Next
* Trending: Air Max Trainers
* Cargos & Utility
* Leather & Suede Jackets
* Neutral Tones
* Shackets
* Summer Suits
* The Linen Collection
* New In Essentials: Gap
* Shackets
* New In
* All Clothing
* Jackets & Coats
* Jeans
* Joggers
* Jumpers & Knitwear
* Pyjamas & Nightwear
* Shirts
* Shorts
* Socks
* Sportswear
* Suits
* Sweatshirts & Hoodies
* Swimwear
* Tracksuits
* Trousers, Chinos & Cargos
* T-Shirts, Polos & Vests
* Underwear
* Plus Size
* Tall
* All Footwear
* Shoes
* Boots
* Sandals, Sliders & Flipflops
* Slippers
* Trainers
* Football Boots
* All Beachwear
* All Holiday Shop
* All Swimwear
* Loafers
* The Linen Collection
* Multipacks
* Polo Shirts
* Sandals & Flip Flops
* Shirts
* Shorts
* Sunglasses
* T-Shirts
* Vests
* All Suits
* Black Suits
* Blue Suits
* Grey Suits
* Signature Suits
* Skinny Fit
* Slim Fit
* Tailored Fit
* Regular Fit
* Blazers & Jackets
* Formal Accessories
* Formal Shirts
* Formal Trousers
* Smart Shoes
* Tuxedos & Partywear
* Waistcoats
* Ties & Pocket Squares
* All Shirts
* Trending: Cuban Collars
* White Shirts
* Blue Shirts
* Regular Fit
* Slim Fit
* Long Sleeve
* Short Sleeve
* Casual Shirts
* Formal Shirts
* Shackets
* Shop All
* T-Shirts
* Polo Shirts
* Vests
* Multipacks
* All Shorts
* Chino Shorts
* Jersey
* Denim
* Cargo
* Jackets
* All Jackets & Coats
* Coats

BOYS

* All Boys New In
* School Uniform
* Disney100 Collection
* School Shoes
* Cargo
* Sets & Outfits
* Summer Shop
* Occasionwear
* Coronation
* Crocs
* All Clothing
* Babygrows & Sleepsuits
* Bodysuits
* Coats & Jackets
* Dungarees
* Jeans
* Joggers
* Knitwear
* Leggings
* Occasionwear
* Polos
* Sets & Outfits
* Shirts
* Shorts
* Sportswear
* Suits & Waistcoats
* Sweatshirts & Hoodies
* Swimwear
* T-Shirts, Tops & Polos
* Trousers, Chinos & Cargos
* All Footwear
* Baby Shoes
* Boots
* Sandals
* School Shoes
* Shoes
* Slippers
* Trainers
* Wellies
* Explore Fit & Measure Guide
* 0-2 Years
* 2 Years
* 3 Years
* 4 Years
* 5 Years
* 6 Years
* 7 Years
* 8 Years
* 9 Years
* 10 Years
* 11 Years
* 12 Years
* 13 Years
* 14 Years
* 15+ Years
* All Holiday Shop
* Cover Ups
* Rash Vests
* Sandals & Sliders
* Shirts
* Sun Hats
* Sunglasses
* Sunsafe Swimwear
* Swimshorts
* Shorts
* Tops & T-Shirts
* All Occasionwear
* Shirts
* Suits
* Waistcoats
* Ties
* Trousers & Chinos
* Shoes
* Coats & Jackets
* All Coats & Jackets
* Fleeces
* Gilets
* Raincoats
* Shackets
* Smart Coats
* Waterproof
* Boys School Uniform
* Girls Uniform
* School Shoes
* PE Kit
* Underwear & Socks
* Stationery
* Explore the Boys School Shop
* All Nightwear
* All Pyjamas
* Slippers
* Underwear

GIRLS

* All Girls New In
* School Uniform
* School Shoes
* Trending: Cargo
* Disney100 Collection
* Sets & Outfits
* Summer Shop
* Occasionwear
* Coronation
* Crocs
* All Clothing
* Babygrows & Sleepsuits
* Bodysuits
* Cardigans
* Coats & Jackets
* Dresses
* Dungarees
* Gilets
* Jeans
* Joggers
* Jumpers & Knitwear
* Jumpsuits & Playsuits
* Leggings
* Occasionwear
* Sets & Outfits
* Shackets
* Shorts
* Skirts
* Sportswear
* Sweatshirts & Hoodies
* Swimwear
* T-Shirts & Tops
* Trousers
* All Footwear
* Baby Shoes
* Boots
* Party Shoes & Boots
* Sandals
* School Shoes
* Shoes
* Slippers
* Trainers
* Wellies
* Explore Fit & Measure Guide
* All Summer Shop
* All Swimwear
* Cover Ups
* Dresses
* Jumpsuits & Playsuits
* Rash Vests
* Sandals & Sliders
* Shorts & Skirts
* Sun Hats
* Sunglasses
* Sun Safe Swimwear
* Swim Suits
* Tops & T-Shirts
* 0-2 Years
* 2 Years
* 3 Years
* 4 Years
* 5 Years
* 6 Years
* 7 Years
* 8 Years
* 9 Years
* 10 Years
* 11 Years
* 12 Years
* 13 Years
* 14 Years
* 15+ Years
* Occasionwear
* All Dresses
* Bridesmaid Dresses
* Shoes
* Cardigans
* Accessories
* Coats & Jackets
* All Coats & Jackets
* Fleeces
* Gilets
* Raincoats
* Shackets
* Waterproof
* All Girls' School Uniform
* All School Shoes
* PE Kit
* Stationery
* Explore the Girls School Shop
* All Nightwear
* All Pyjamas

HOME

* New: Homeware
* New: MADE.COM
* New: Swoon Furniture
* Trending: Garden Furniture & Accessories
* New: Home Decor
* Trending: Valencia Furniture
* Decorating: Spring Refresh
* Inspiration: Home Trends
* Inspiration: Childrens Room
* Bathroom
* Bedroom
* Children's Bedroom
* Dining Room
* Hallway
* Home Office
* Kitchen
* Living Room
* Nursery
* Bathroom Furniture
* Beds
* Bedside Tables
* Chest of Drawers
* Coffee Tables
* Consoles
* Dressing Tables
* Footstools & Ottomans
* Garden Furniture
* Nest of Tables
* Office Furniture
* Shelves & Bookcases
* Side Tables
* Sideboards
* TV Units
* Wardrobes
* Furniture Recycling Services
* All Sofas & Armchairs
* Armchairs & Accent Chairs
* Bar Stools
* Bean Bags & Pouffes
* Corner Sofas
* Corner Sofas
* Customise Your Sofa
* 2 Seater Sofas
* 3 Seater Sofas
* Dining Chairs
* Fabric by the Metre
* Fabric Sofas
* Footstools & Ottomans
* Leather Sofas
* Ready-Made Sofas
* Recliner Sofas
* Sofa Beds
* Velvet Sofas
* All Garden
* All Garden Furniture
* BBQs
* Garden Accessories
* Garden Buildings
* Garden Lights
* Parasols
* Picnicware
* Planters & Plant Pots
* Sun Loungers
* All Bedding
* Duvet Covers & Sets
* Bed Sheets
* Duvets
* Kids' Bedding
* Pillowcases
* Pillows
* Mattresses
* Protectors & Toppers
* All Accessories
* Artificial Flowers & Plants
* Candle Holders & Lanterns
* Candles & Diffusers
* Clocks
* Doorstops & Draught Excluders
* House Plants
* Mirrors
* Ornaments
* Photo Frames
* Vases
* Wall Art
* All Lighting
* Bathroom Lighting
* Ceiling Lights
* Floor Lamps
* Light Bulbs
* Table & Desk Lamps
* Outdoor Lighting
* Wall Lights

SUMMER SHOP

* All Swim & Beachwear
* All Beachwear
* All Holiday Shop
* Swimsuits
* Bikinis
* Cover Ups & Kaftans
* Dresses
* Shorts
* Tops & T-Shirts
* Jumpsuits & Playsuits
* Summer Trousers
* Holiday Nights
* Linen Collection
* Flip Flops & Sliders
* Wedges
* Beach Bags
* Sunglasses
* All Beachwear
* All Holiday Shop
* All Swimwear
* Multipacks
* Polo Shirts
* Sandals & Flip Flops
* Shirts
* Shorts
* Sunglasses
* The Linen Collection
* Trainers
* T-Shirts
* All Holiday Shop
* All Swimwear
* Cover Ups
* Rash Vests
* Sandals & Sliders
* Shirts
* Shorts
* Sun Hats
* Sunglasses
* Sunsafe Swimwear
* Swimshorts
* Tops & T-Shirts
* All Holiday Shop
* Cover Ups
* Dresses
* Jumpsuits & Playsuits
* Rash Vests
* Sandals & Sliders
* Shorts & Skirts
* Sun Hats
* Sunglasses
* Sunsafe Swimwear
* Swimsuits
* Tops & T-Shirts
* Baby Holiday Shop
* All Garden
* Garden Accessories
* Garden Chairs
* Garden Furniture
* Outdoor Dining
* Outdoor Lighting
* Sun Loungers
* Towels
* Suitcases & Luggage
* Travel Accessories
* Suncare & SPF
* Tan & Accessories
* Travel Minis
* Birkenstock
* Havaianas
* Crocs
* Skechers
* Ray-Ban
* Tripp
* Women's Holiday Shop
* All Swim & Beachwear
* Bags & Accessories
* Cover Ups & Kaftans
* Flip Flops & Sliders
* Jumpsuits & Playsuits
* Sandals & Wedges
* Shorts
* Summer Dresses
* Summer Trousers
* Sunglasses
* Sun Hats & Caps
* Tops & T-Shirts
* Men's Holiday Shop
* Hats & Caps
* Polo Shirts

NEW IN

* Trending & Occasion
* Trending: Linen
* Trending: Utility & Cargos
* Trending: Denim
* Trending: Air Max Trainers
* Coronation
* Wedding Shop
* Womens
* New In Last 7 Days
* New In Next
* All New In
* Dresses
* Jumpsuits & Playsuits
* Shirts & Blouses
* Swim & Beach
* Shorts
* Skirts
* Lingerie
* Shoes & Sandals
* Bags & Accessories
* Beauty
* Mens
* New In Last 7 Days
* New In Next
* Gary Lineker x Next
* New In Clothing
* Suits
* Jeans & Trousers
* Shirts
* T-Shirts
* Polo Shirts
* Shorts
* Footwear
* Boys
* New In Next
* All New In
* Coats
* Hoodies & Sweatshirts
* Joggers
* Jumpers
* Sets & Outfits
* Sweat Tops
* T-Shirts
* Shoes & Sandals
* Trainers
* Girls
* New In Next
* New In Last 7 Days
* All New In
* Dresses
* Jumpsuits & Playsuits
* Hoodies
* Leggings
* Sets & Outfits
* Shoes & Sandals
* Sweat Tops
* T-Shirts
* Trainers
* Baby
* New In Last 7 Days
* All New In
* All New In
* All New In
* All Baby Boys
* All Baby Girls
* Home
* New In Last 7 Days
* All New In
* New: MADE.COM
* Decorating: Spring Refresh
* Bathroom
* Bedding
* Blinds
* Curtains
* Cushions
* Furniture
* Garden
* Home Accessories
* Kids Homeware
* Kitchen
* Lighting
* Rugs
* Throws
* Brands
* New in Last 7 Days
* All New In
* TRENDS
* New In Last 7 Days
* Trending: Linen
* Trending: Utility & Cargos
* Trending: Denim
* Trending: Air Max Trainers
* SHOP BY OCCASION
* Coronation
* Wedding Shop
* WOMENS
* All New In
* New In Next
* New In Last 7 Days
* New In Lipsy

BRANDS

* Brands New In
* New Brand: Trunki
* Trending: Adidas Gazelles
* Trending: Coronation
* A-Z Brands
* Abercrombie & Fitch
* Accessorize
* adidas
* Athleta
* Aubin
* Barbour
* Calvin Klein
* Castore
* Clarks
* Converse
* Crocs
* Dune
* F&F
* FatFace
* Friends Like These
* Gap
* BOSS
* Jolie Moi
* Joules
* Lacoste
* Levi's
* Lipsy
* Live Unlimited
* Love & Roses
* Mango
* Mint Velvet
* Monsoon
* Myleene Klass
* Next
* Nike
* Phase Eight
* Pour Moi
* Ralph Lauren
* Regatta
* REISS
* River Island
* Roman
* Skechers
* Superdry
* Ted Baker
* The North Face
* Tog 24
* Tommy Hilfiger
* UGG
* Under Armour
* Victoria's Secret
* Yours Curve
* Women's Designers
* Men's Designers
* Hugo Boss
* Calvin Klein
* Coach
* DKNY
* Guess
* Kate Spade New York
* Lauren Ralph Lauren
* Levis
* REISS
* Tommy Hilfiger
* Castaner
* Castore
* Hoff
* Kenzo Kids
* Manebi
* Nicole Miller
* Olivia Rubin
* Seafolly
* Trunki
* Weekend Offender
* A-Z Brands
* BHS
* Chapter B
* Catherine Lansfield
* Eglo Lighting
* Gallery Home
* Jasper Conran
* Joseph Joseph
* Laura Ashley
* MADE.COM
* Oliver Bonas
* Silentnight
* Smeg
* Swoon
* Ted Baker
* Laura Ashley
* Bath & Body Works
* Benefit
* Clarins
* Clinique
* Estee Lauder
* GHD

BABY

* All Baby New In
* New Baby Gifting
* Baby Summer Shop
* Trending: Florals
* Trending: Bear Clothing & Toys
* All Baby Girls
* New In
* Sleepsuits
* Bodysuits
* Coats & Pramsuits
* Dresses
* Dungarees
* Jeans
* Joggers
* Jumpers & Knitwear
* Leggings
* Rompersuits
* Sets & Outfits
* Socks
* Tops & T-Shirts
* All Baby Boys
* New In
* Sleepsuits
* Bodysuits
* Coats & Pramsuits
* Dungarees
* Jeans
* Joggers
* Jumpers & Knitwear
* Leggings
* Rompersuits
* Sets & Outfits
* Socks
* Tops & T-Shirts
* Trousers
* New In
* Sleepsuits
* Bodysuits
* Jumpers & Knitwear
* Rompersuits
* Sets & Outfits
* Clothing
* Accessories
* Newborn Boys
* Newborn Girls
* Newborn Unisex
* Babygrows & Sleepsuits
* Bodysuits
* Cardigans
* Coats & Pramsuits
* Dresses
* Dungarees
* Rompersuits
* Sets & Outfits
* All Clothing
* Sleepsuits
* Bodysuits
* Coats & Pramsuits
* Dresses
* Dungarees
* Jeans
* Joggers
* Jumpers & Knitwear
* Leggings
* Occasionwear
* Rompersuits
* Sets & Outfits
* Sleepbags
* Socks & Tights
* Tops & T-Shirts
* Trousers
* All Accessories
* Bibs
* Blankets
* Hats & Gloves
* All Footwear
* First Size
* Premature Baby
* 0-3 Months
* 3-6 Months
* 6-9 Months
* 9-12 Months
* 12-18 Months
* 18-24 Months
* All Toys
* Soft Toys
* New Baby Gifting
* All Nursery
* All Feeding & Weaning

BEAUTY

* New In & Trending
* New In
* Beauty Boxes
* Travel Minis
* Discover News & Articles
* Suncare & SPF
* Tan & Accessories
* All Fragrance
* For Her
* For Him
* Candles & Home Fragrance
* Fragrance Gift Sets
* All Makeup
* Brows
* Eyes
* Face
* Lips
* Nails
* Make up bags
* Brushes & Sponges
* Beauty Boxes
* Beauty Boxes
* A-Z Brands
* Armani Beauty
* Bath & Body Works
* Benefit
* Bobbi Brown
* Clarins
* Clinique
* Dermalogica
* Elemis
* Estee Lauder
* GHD
* Gucci
* Laura Mercier
* M·A·C
* NARS
* Next
* Olaplex
* Paco Rabanne
* Rituals
* The Inkey List
* Tom Ford
* Victoria's Secret
* YSL
* Shop all Beauty Offers
* All Skincare
* Cleansers & Toners
* Exfoliators
* Moisturisers
* Serums & Oils
* All Haircare
* Conditioner
* Hair Masks & Treatments
* Hair Styling
* Shampoo
* Hair brushes
* All Men's Grooming
* Fragrance
* Gift Sets
* Haircare
* Men's Grooming Electricals
* Shaving
* Skincare
* All Electricals
* Electric Shavers
* Hair Curlers
* Hair Dryers
* Hair Straighteners
* All Bath & Body
* Bath & Shower
* Hand Care
* Foot Care
* Suncare & Tanning
* Suncare & SPF
* Tan & Accessories
* Travel Minis
* Discovery Sets
* Travel Minis
* All Gifting
* Gifts Under £15
* Gifts Under £30
* Gifts Under £50
* Gifts Under £100
* Luxury Gifts
* New In
* Shop All
* Beauty Boxes

GIFTS & FLOWERS

* Gift Ideas
* All Flowers
* All Plants
* Letterbox Flowers
* All Flowers
* All Plants
* Letterbox Flowers
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TERMS & CONDITIONS

The following document outlines the terms and conditions for the next website.
Terms Correct as of 29/11/2022

Your Order

ORDERS AND CONTRACT

Your order for goods is accepted and a contract is formed between Next and you
when we despatch the goods you have ordered and not before. A contract is not
formed at the point in time that payment has been taken from you by Next, nor at
the point in time that you receive an email from Next acknowledging receipt of
your order. Until the goods are despatched the order may not be accepted by
Next, or may be cancelled by you. Exceptions apply to orders for personalised
items and goods made to your order which cannot be cancelled by you once you
have received an email confirmation that your order has been received, as such
items and goods may already be in production as a result of your order. For a
full list of exceptions to items you can return please see under the heading
EXCEPTIONS TO THE RETURNS POLICY. For security reasons, until you have placed an
order for goods, received your first statement and a payment has been received
for those goods, you will be unable to order gift cards. For security reasons we
may restrict the volumes of certain items to be sold in any one transaction.
Following formation of the contract, Next shall continue to own any goods
ordered until it has received payment in full from you, even though the goods
may have already been delivered to you. Purchases from Next Online, or Little
Label, including transactions on your nextpay or Directory Card in-store will be
charged the day the goods are despatched/purchased in-store.

CANCELLING YOUR ORDER

Under Consumer Regulations you have the right to cancel your order as long as
you do so no later than 14 days after the day on which you receive the goods or
service. Please be aware that your right to cancel does not apply to certain
goods that we sell, for example, items made or customised to your order, (such
as photo gifts, made to measure curtains, fabric sold by the metre and
personalised goods), fresh flowers, perishable food items, audio or DVD
recordings, computer software and games, toiletries and cosmetics where the seal
has been broken, or pierced jewellery items. You must inform us of your wish to
cancel in writing either by letter, email or by using the cancellation form on
the website or call 0333 777 8000# within a period of 14 days beginning on the
day after the day you receive your goods. You must take reasonable care of the
goods and not use them. You should return goods to us in their original
packaging, wherever possible, within 14 days of informing us of your wish to
cancel. If you return goods to us, we will not be responsible for any loss or
damage to them during transit and we recommend that you use a recorded or secure
delivery method. If goods are lost or damaged in transit, we may charge you, or
not refund to you, amounts that are attributable to the loss or damage. See
RETURNS section for details of how to return goods to us.

We cannot accept substitute or alternative items by way of returns, nor are we
able to send them back to you, so please look closely at the items you return to
us. If you return or attempt to return substitute or alternative items, you will
still be responsible for paying for the original item purchased and we reserve
the right to charge an investigation fee of no less than £35 to cover the cost
of our investigating the position. We can offset this amount due from other sums
that may be due to you for refunds. Accepting returned goods and/or crediting an
account does not constitute a waiver of our right to charge an investigation
fee. For full details of your rights under the Consumer Protection Regulations,
please contact your Citizens Advice Bureau or a Solicitor. For full details of
how to return goods can be found in the RETURNS section. Additional terms and
conditions apply to cancelling orders for certain goods such as made to order
items, large items of furniture and domestic appliances. Please refer to the
terms relating to the supply of those goods.

Delivery terms

DELIVERY TO STORES

Delivery to stores is free. At times of peak trade, we may charge 25p for the
Next Day To Store service, delivery to store will remain FREE for any subsequent
days. You will be advised of the earliest delivery date at the time of order.
The next day delivery to store service applies to most orders placed before 11pm
on any day. Delivery times cannot be guaranteed. It is available in most stores,
excluding airport and Fabled stores and is subject to stock availability and
demand. Delivery to store is not available for certain items listed below in the
STORE DELIVERY EXCEPTIONS section. Please take one form of personal
identification e.g. driving license or utility bill and either your credit
account statement, delivery note or letter accompanying your Directory. We will
email you when your order is ready for collection at your designated store.
Parcels will be available for collection in most stores on the stated delivery
day after 12 noon. Orders delivered to stores that are not collected within 10
days of the collection date will be returned to the warehouse and a refund
processed.

READY WITHIN 1 HOUR SERVICE

When the product is ready for collection in the store, we will contact you by
email. Please do not make the journey to store until you have received
confirmation from us that the product is ready. Please note:

* If you place your order between the opening time and up to 1 hour before the
closing time of your selected store(s), it will be ready for you to collect
within 1 hour on the same day.
1. If you place your order later than 1 hour before the closing time and
before the next day’s opening time of your selected store(s), it will be
ready for you to collect within 1 hour of the store opening.

* You will need to bring confirmation of order with you when you come to
collect the product.
* Your order may not be accepted if we are unable to obtain authorisation for
payment, or you have insufficient credit on your Next Credit account, or you
appear to be ineligible to order the item in question, or we have identified
a pricing or description error for the product or due to circumstances beyond
our control.
* You may be contacted as part of our prevention of fraud process, your order
will be cancelled if you do not make contact by the time stated.

STORE DELIVERY EXCEPTIONS

Delivery to stores is not available for swatches and paint samples, fresh
flowers and plants, some wines & spirits, fresh food items, gift cards,
Art2Order, some personalised items, items made to your order, fabric by the
metre, domestic appliances, Gift Experiences, the Next Directory, items ordered
from Next Garden, Hammonds bedrooms, Beaverbrooks products, D&G, Versace,
Moncler & Monnalisa products or some large 2 person delivery items

COURIER DELIVERY

Our standard courier delivery charge to home is £4.95 per delivery for one
person delivery items. The standard next day delivery service applies to most
orders placed before 11pm. All courier delivery services are subject to stock,
courier area and availability and demand. When the standard courier service is
not available, Next will deliver by an alternative carrier and this may take
longer. Delivery of items requiring 2 person delivery is charged at £15.00.
Weekend delivery for furniture, upholstery and large homeware is available
between 7.30am and 6.00pm Saturday and Sunday. Next day delivery is not
available for Sale items. In Northern Ireland, the standard next day delivery
service applies on orders placed Sunday to Friday. Orders placed on a Saturday
will be delivered on Monday.

For full courier delivery charges, see the DELIVERY CHARGES section.

Specific delivery details will be confirmed at the time you order. Delivery
times cannot be guaranteed. No delivery services are available on a bank
holiday. We do not deliver wine & spirits outside mainland UK and Northern
Ireland, this includes to BFPO addresses. We do not deliver fresh flowers &
plants outside mainland UK and Northern Ireland, this includes to BFPO
addresses. Over our busy periods our standard delivery services may be affected,
specific delivery details will be confirmed at the time of order.

The charge for this delivery service is £6.50, or for 2 person deliveries, the
charge is £17.

This service is not available in Northern Ireland, mainland offshore islands and
selected mainland areas.

DELIVERY CHARGES

Our standard courier delivery charge to home is £4.95 per order for one person
delivery items. Items requiring 2 person delivery are charged at £15.00 per
delivery. The following exceptions apply: wine & spirits £4.95 per box;
personalised picture gifts £4.95 per item; Gift Cards £2 for standard delivery
Royal Mail 1st class, £3 Royal Mail 1st Class Recorded Delivery and £5 Royal
Mail Special Delivery, Gift Card orders with £125 to £200 value will
automatically charge a special delivery rate (free delivery for eVouchers);
large domestic appliances from £19.99 per item for England, Scotland & Wales,
and £34.99 for Northern Ireland - charges will be detailed at point of order.
These additional delivery charges will not be refunded if you cancel or return
your order unless the product is faulty or does not fit the description given.
We do not deliver fresh flowers and plants, wine & spirits outside mainland UK
and Northern Ireland, this includes to BFPO addresses. Over our busy periods our
standard delivery services may be affected, specific delivery details will be
confirmed at the time of order.

NEXTUNLIMITED SERVICE

To subscribe to nextunlimited, you must have a valid e-mail address registered
to your account. nextunlimited orders can be placed over the telephone, or
online once you have logged into your account at next.co.uk.

Subject to the exceptions listed below, the nextunlimited service includes
orders for home delivery, 2 person delivery items and deliveries to Evri Parcel
Shop. The service costs £22.50 for 12 months’ subscription.

If you are a credit account holder, the nextunlimited subscription charge will
be added to your credit account and will show on your statement as a one off
charge for the year. Interest will be charged on the subscription if you do not
pay off your balance in full before the next statement from the statement date
following the date on which the subscription is added to your account. At the
time of your purchase, the charge will be added to your total at checkout.

The service will be immediately activated upon sign up. The charge for the
nextunlimited service will not be included in any other offer or incentive.

nextunlimited can also be used to cover delivery for purchases made via some of
our partner sites, which currently includes Laura Ashley. Partnering brands
eligible to use nextunlimited are subject to change, at our discretion.

RETURNS WITH NEXTUNLIMITED:

If you purchased a nextunlimited subscription, started a free trial or manually
renewed before 27/01/23:
you will continue to access free courier returns until the end of your current
subscription.

If you purchased a nextunlimited subscription, started a free trial, or manually
renewed on or after 27/01/23:
your subscription will not give you access to free courier returns, this will be
charged at the standard rate.

If your nextunlimited subscription auto-renewed before 23/03/23:
you will continue to access free courier returns until the end of your current
subscription. For future auto-renewals, free courier returns will not be
included.

If your nextunlimited subscription auto-renewal date is on or after 23/03/23:
your auto-renewed subscription will not give you access to free courier returns,
this will be charged at the standard rate.

Please note, ‘courier returns’ refers to all Evri return methods, which includes
home courier collection, parcel shops and lockers. These methods cost £2.50 per
return.

Returns to stores remain free for all customers.

For more information on your subscription start date and auto-renewal status,
please visit your My Account area.

Next reserve the right to amend return fees, including the right to charge
customers with nextunlimited subscriptions, by giving reasonable notice of any
change.

The return of non faulty large furniture items are subject to a one off charge
of £30 in the first 14 days of having received your item/s (starting the day
after delivery) up to £60 after day 15 as the item/s will require a full
independent 2 part inspection (in your home pre-collection and at our warehouse)
to re-evaluate the stock for resale before you receive your refund. You must
take reasonable care of the goods whilst they are in your possession. Please
return goods to us in their original packaging and ensure that all parts and
fittings are included.

If you return goods to us without arranging collection by us, we will not be
responsible for any loss or damage to them. We recommend a recorded or secure
delivery method is used when returning goods to us. If goods are lost or damaged
in transit, we may charge you the value for loss or damage, or deduct this
amount from your refund.

THE NEXTUNLIMITED SERVICE DOES NOT INCLUDE:

1. Orders for the following: fresh flowers, Art2 Order, Gift Cards, gift
experiences, items from Next Garden, some personalised items and items made
to order, fitted bedrooms by Hammonds and large domestic appliances.
2. The service is for personal use only and is not available for customers who
purchase goods for business, re-sale or wholesale purposes.

It is your responsibility to ensure you use the nextunlimited service in
accordance with the terms and conditions. Any breach by you will result in the
termination of your subscription and no refund will be given. Next reserves the
right to amend these terms and conditions and/or discontinue the offer at any
time. If Next discontinues the offer, you will be refunded pro rata for the
remaining months of your subscription.

THE NEXTUNLIMITED 1 MONTH FREE TRIAL

Available to nextpay customers only. Customers must not have had a full
nextunlimited subscription in the past 6 months or 3 previous 1 month free
trials at any time. The trial includes 30 days of free standard home delivery.
By signing up to the trial you are agreeing to sign up to 12 months of
nextunlimited at the end of your trial period, and that payment of £22.50 will
be automatically charged to your nextpay account at the end of the trial. You
have the right to cancel this trial at any time. For the avoidance of doubt, the
start date of your subscription is the day after your free trial ends.
Exceptions, cancellation rights, terms and conditions apply.

STANDARD NEXT DAY DELIVERY

The standard next day delivery service applies to most orders placed before
11pm. All courier delivery services are subject to stock, courier area and
availability and demand.

CANCELLATION RIGHTS FOR NEXTUNLIMITED

nextunlimited can be cancelled at any time. If you cancel this subscription
within its first 14 days and the service has not been used you will be refunded
in full. If you wish to do so, please login to your account at next.co.uk and
click on the nextunlimited section of ‘My Account.’

After the first 14 days, no refund will be given and access to nextunlimited
will immediately stop. This includes if credit is withdrawn or you close your
credit account. To cancel after 14 days please phone the customer service team
on 0333 777 8000. Please check your service provider for charges.

RENEWAL OF NEXTUNLIMITED

If you have a credit account you will be contacted before your 12 month
subscription is automatically renewed. Please note, in order for your
subscription to be renewed your account must have sufficient credit to cover the
renewal cost. For customers without a credit account, we will contact you before
your subscription is due to expire. The subscription is non-transferable between
accounts.

Please note if you subsequently open a credit account whilst you have an active
next unlimited subscription, your subscription will be amended to automatically
renew on your expiry date. The charge of £22.50 for another annual subscription
will be added to your account as a one off charge for the year and will show on
your next statement following renewal. This preference can be changed to not
automatically renew at any time and managed through your My Account setting.

NEXT DAY DELIVERY- EXCLUDED POST CODES

The next day delivery service applies to most orders placed before 11pm . The
next day delivery service is only available in our personal courier areas and is
subject to stock and courier availability and demand. When the personal courier
service is not available, Next will deliver by an alternative carrier and this
may take longer. It is not applicable to fresh flowers & plants, fresh food
items, some wine & spirits, , Gift Cards, Art 2 Order, personalised items or
items made to order, Gift Experiences, fitted bedrooms by Hammonds, or
Beaverbrook products. Domestic Appliances can be delivered next day, but a
surcharge applies. Delivery times cannot be guaranteed. Next Day Delivery is not
available on Sale items. Specific delivery details will be confirmed at the time
you order.

Next Day Delivery is not available in the following postcodes (subject to
change)

NB If the first 4/5 characters of any of these entries match your postcode (eg.
AB12 3xx), this information relates to you. AB12 3, AB12 4, AB13 0, AB22 8, AB23
8, AB31 4, AB31 5, AB31 6, AB32 6, AB32 7, AB32 9, AB33 8, AB34 5, AB35 5, AB36
8, AB37 9, AB38 7, AB38 9, AB39 2, AB39 3, AB39 9, AB41 6, AB41 7, AB41 8, AB41
9, AB42 0, AB42 1, AB42 3, AB42 4, AB42 5, AB43 6, AB43 7, AB43 8, AB43 9, AB44
1, AB45 1, AB45 2, AB45 3, AB51 0, AB51 3, AB51 5, AB51 6, AB51 7, AB51 8, AB52
6, AB53 4, AB53 5, AB53 6, AB53 8, AB54 4, AB54 6, AB54 7, AB54 8, AB55 4, AB55
5, AB55 6, AB56 1, AB56 4, AB56 5, BA1 0, BA1 1, BA1 2, BA1 3, BA1 5, BA1 6, BA1
7, BA1 8, BA1 9, BA2 3, BA2 4, BA2 6, BA2 7, BA2 8, BD5 5, BS11 0, BS11 8, BS11
9, CA10 2, CA11 0, CA6 4, CA6 5, CA6 6, CA7 1, CA7 8, CA8 7, CB4 1, CB7 9, DD9
6, DD9 7, DG13 0, DG7 1, DG7 2, DG9 8, DG9 9, EC1A 1, EC1A 2, EC1A 4, EC1A 7,
EC1A 9, EC1M 3, EC1M 4, EC1M 5, EC1M 6, EC1M 7, EC1N 2, EC1N 6, EC1N 7, EC1N 8,
EC1P 1, EC1R 0, EC1R 1, EC1R 3, EC1R 4, EC1R 5, EC1V 0, EC1V 1, EC1V 2, EC1V 3,
EC1V 4, EC1V 7, EC1V 8, EC1V 9, EC1Y 0, EC1Y 1, EC1Y 2, EC1Y 4, EC1Y 8, EC2A 1,
EC2A 2, EC2A 3, EC2A 4, EC2M 5, EC2N 1, EC2N 2, EC2N 3, EC2N 4, EC2P 2, EC2R 5,
EC2R 6, EC2R 7, EC2R 8, EC2V 5, EC2V 6, EC2V 7, EC2V 8, EC2Y 5, EC2Y 8, EC2Y 9,
EC3A 1, EC3A 2, EC3A 3, EC3A 4, EC3A 5, EC3A 6, EC3A 7, EC3A 8, EC3M 1, EC3M 2,
EC3M 3, EC3M 4, EC3M 5, EC3M 6, EC3M 7, EC3M 8, EC3N 1, EC3N 2, EC3N 3, EC3N 4,
EC3P 3, EC3R 5, EC3R 6, EC3R 7, EC3R 8, EC3V 0, EC3V 1, EC3V 3, EC3V 4, EC3V 9,
EC4A 1, EC4A 2, EC4A 3, EC4A 4, EC4M 5, EC4M 6, EC4M 7, EC4M 8, EC4M 9, EC4N 1,
EC4N 4, EC4N 5, EC4N 6, EC4N 7, EC4N 8, EC4P 4, EC4R 0, EC4R 1, EC4R 2, EC4R 3,
EC4R 9, EC4V 2, EC4V 3, EC4V 4, EC4V 5, EC4V 6, EC4Y 0, EC4Y 1, EC4Y 7, EC4Y 8,
EC4Y 9, EH34 5, EH36 5, EH41 4, EH42 1, FK17 8, FK18 8, FK19 8, FK20 8, FK21 8,
G53 6, G69 8, G81 5, G83 7, G83 8, G83 9, G84 0, G84 8, GU11 9, GU14 0, GU14 4,
GU15 9, GU22 2, GU25 9, GY1 1, GY1 2, GY1 3, GY1 4, GY1 6, GY10 1, GY2 4, GY3 5,
GY4 6, GY5 7, GY6 8, GY7 9, GY8 0, GY9 3, HS1 2, HS2 0, HS2 9, HS3 3, HS4 3, HS5
3, HS6 5, HS7 5, HS8 5, HS9 5, HU11 4, HU12 0, IM1 1, IM1 2, IM1 3, IM1 4, IM1
5, IM2 1, IM2 2, IM2 3, IM2 4, IM2 5, IM2 6, IM2 7, IM3 1, IM3 2, IM3 3, IM3 4,
IM4 1, IM4 2, IM4 3, IM4 4, IM4 5, IM4 6, IM4 7, IM5 1, IM5 2, IM5 3, IM6 1, IM6
2, IM7 1, IM7 2, IM7 3, IM7 4, IM7 5, IM8 1, IM8 2, IM8 3, IM9 1, IM9 2, IM9 3,
IM9 4, IM9 5, IM9 6, IM99 1, IM99 6, IV1 1, IV1 3, IV1 9, IV10 8, IV11 8, IV12
4, IV12 5, IV13 7, IV14 9, IV15 0, IV15 9, IV16 9, IV17 0, IV18 0, IV19 1, IV2
3, IV2 4, IV2 5, IV2 6, IV2 7, IV20 1, IV21 2, IV22 2, IV23 2, IV24 3, IV25 3,
IV26 2, IV27 4, IV28 3, IV3 5, IV3 8, IV30 1, IV30 4, IV30 5, IV30 6, IV30 8,
IV31 6, IV32 7, IV36 1, IV36 2, IV36 3, IV4 7, IV40 8, IV41 8, IV42 8, IV43 8,
IV44 8, IV45 8, IV46 8, IV47 8, IV48 8, IV49 9, IV5 7, IV51 9, IV52 8, IV53 8,
IV54 8, IV55 8, IV56 8, IV6 7, IV63 6, IV63 7, IV7 8, IV8 8, IV9 8, IV99 1, JE1
0, JE1 1, JE1 2, JE1 3, JE1 4, JE1 5, JE1 6, JE1 7, JE1 8, JE1 9, JE2 3, JE2 4,
JE2 6, JE2 7, JE3 1, JE3 2, JE3 3, JE3 4, JE3 5, JE3 6, JE3 7, JE3 8, JE3 9, JE4
0, JE4 2, JE4 5, JE4 8, JE4 9, KA16 9, KA19 8, KA27 8, KA28 0, KA6 7, KW1 4, KW1
5, KW10 6, KW11 6, KW12 6, KW13 6, KW14 7, KW14 8, KW15 1, KW15 9, KW16 3, KW17
2, KW2 6, KW3 6, KW5 6, KW6 6, KW7 6, KW8 6, KW9 6, LA22 9, LA8 0, LA8 8, LA8 9,
LE19 4, NE35 9, NE66 4, NE66 5, NE67 5, NE69 7, NE70 7, NE71 6, NR19 9, NR27 7,
NR30 9, NR32 9, NR7 7, PA2 8, PA20 0, PA20 9, PA21 2, PA22 3, PA23 7, PA23 8,
PA24 8, PA25 8, PA26 8, PA27 8, PA28 6, PA29 6, PA30 8, PA31 8, PA31 9, PA32 8,
PA33 1, PA34 4, PA34 5, PA35 1, PA36 4, PA37 1, PA38 4, PA41 7, PA42 7, PA43 7,
PA44 7, PA45 7, PA46 7, PA47 7, PA48 7, PA49 7, PA60 7, PA61 7, PA62 6, PA63 6,
PA64 6, PA65 6, PA66 6, PA67 6, PA68 6, PA69 6, PA70 6, PA71 6, PA72 6, PA73 6,
PA74 6, PA75 6, PA76 6, PA77 6, PA78 6, PA80 5, PH10 6, PH10 7, PH13 9, PH15 2,
PH16 5, PH17 2, PH18 5, PH19 1, PH20 1, PH21 1, PH22 1, PH23 3, PH24 3, PH25 3,
PH26 3, PH30 4, PH31 4, PH32 4, PH33 6, PH33 7, PH34 4, PH35 4, PH36 4, PH37 4,
PH38 4, PH39 4, PH40 4, PH41 2, PH41 4, PH42 4, PH43 4, PH44 4, PH49 4, PH50 4,
PH8 0, PH9 0, PL1 1, PL1 2, PL1 3, PL1 9, PL11 2, PL12 9, PL13 9, PL14 6, PL14
9, PL15 0, PL17 0, PL17 7, PL19 0, PL19 1, PL19 9, PL2 2, PL2 9, PL25 9, PL27 9,
PL31 9, S12 3, S5 7, S63 3, S80 3, S80 4, S9 1, SO19 9, SO31 4, SS7 9, SW15 9,
SW16 9, SW17 1, SW19 9, SW2 9, SW20 2, SW3 9, SW6 9, SW9 1, TD10 6, TD11 3, TD12
4, TD13 5, TD15 2, TD2 6, TD3 6, TD4 6, TD5 7, TD6 9, TD7 5, TD9 0, TD9 9, TR11
3, TR12 7, TR13 0, TR14 9, TR15 2, TR2 4, TR2 5, TR20 8, TR21 0, TR22 0, TR23 0,
TR24 0, TR25 0, TR4 8, TR4 9, TR6 0, TW4 6, TW5 9, W1A 1, W1A 2, W1A 3, W1A 4,
W1A 9, W1B 1, W1B 2, W1B 3, W1B 4, W1B 5, W1C 1, W1C 2, W1D 1, W1D 2, W1D 3, W1D
4, W1D 5, W1D 6, W1D 7, W1F 0, W1F 7, W1F 8, W1F 9, W1G 0, W1G 6, W1G 7, W1G 8,
W1G 9, W1H 1, W1H 2, W1H 4, W1H 5, W1H 6, W1H 7, W1J 0, W1J 5, W1J 6, W1J 7, W1J
8, W1J 9, W1K 2, W1K 3, W1K 4, W1K 5, W1K 6, W1K 7, W1S 1, W1S 2, W1S 3, W1S 4,
W1T 1, W1T 2, W1T 3, W1T 4, W1T 5, W1T 6, W1T 7, W1U 1, W1U 2, W1U 3, W1U 4, W1U
5, W1U 6, W1U 7, W1U 8, W1W 5, W1W 6, W1W 7, W1W 8, WC1A 1, WC1A 2, WC1B 3, WC1B
4, WC1B 5, WC1E 6, WC1E 7, WC1H 0, WC1H 8, WC1H 9, WC1N 1, WC1N 2, WC1N 3, WC1R
4, WC1R 5, WC1V 6, WC1V 7, WC1X 0, WC1X 8, WC1X 9, WC2A 1, WC2A 2, WC2A 3, WC2B
4, WC2B 5, WC2B 6, WC2E 7, WC2E 8, WC2E 9, WC2H 0, WC2H 7, WC2H 8, WC2H 9, WC2N
4, WC2N 5, WC2N 6, WC2R 0, WC2R 1, WC2R 2, WC2R 3, ZE1 0, ZE1 9, ZE2 9, ZE3 9.

DELIVERY TO AN EVRI PARCEL SHOP

Standard delivery charge to an Evri Parcel shop is £3.50. Evri Parcel Shops
cannot be used for delivery of fresh flowers & plants, wine, items ordered from
Little Label, 2 person delivery items, items made to your specification,
Hammonds bedrooms, , domestic appliances, Beaverbrooks, Art2Order, , Garden and
Plants and Gift Experiences. Standard next day delivery is available to most
Evri Parcel Shops. This is with the exception of Sundays and Bank Holidays. No
parcels will be delivered to an Evri Parcel Shop on these days but any parcels
already delivered will be available for collection. We will email or text you
when your order has arrived and is ready for collection at your designated Evri
Parcel Shop. Your parcel will be kept at your designated Evri Parcel Shop for 10
days. We will send you a reminder text or email to collect your parcel before we
return it to our warehouse. Evri Parcel Shop opening times and days cannot be
guaranteed. All delivery services are subject to stock and demand. When
collecting a parcel delivered to an Evri Parcel Shop, please take one form of
personal identification e.g. driving licence, passport or utility bill. If a
representative is collecting a parcel the identification supplied should be for
the customer that has placed the order.

NORTHERN IRELAND

Returns Information

If the whole order for which Delivery has been charged is returned, the £4.95
charge will be refunded, (if you have a “pay with order” account, this will be
deducted from your refund). Return your unwanted item(s) within 14 days
(beginning on the day after the day you receive the goods). Or within 14 days of
cancelling your order, if you have informed us in writing of your wish to
cancel, within 14 days of delivery (begining on the day after you receive the
goods). Returns to store are free. Returns collected by Next from your home cost
£3.50 per collection. The returns charge will be deducted from your account or
from the sum refunded to you. If you have any questions please go to
www.next.co.uk/help where we have a full range of information to help you, or
call us on 0333 777 8000 or call our self-serve on 0800 587 7758. For call
charges contact your service provider.

Next Day Delivery is not available on Sale items. Specific delivery details will
be confirmed at the time you place your order.

If the whole of an order for which Delivery has been charged is returned, the
£4.95 charge will be refunded, (if you have a “pay with order” account, this
will be deducted from your refund). Any order of large items which require a 2
person delivery will be charged at £15.00;. You will be informed at point of
order if your goods require 2 person delivery. Return your unwanted item(s)
within 14 days (beginning on the day after the day you receive the goods).
Returns collected by Next from your home cost £3.50 per collection. The returns
charge will be deducted from your account. If you have any questions please go
to www.next.co.uk/help where we have a full range of information to help you, or
call us on 0333 777 8000 or call our self-serve on 0800 587 7758. For call
charges contact your service provider.

EXPRESS 5 DAY DELIVERY FOR FURNITURE AND SOFAS

Products on the express delivery will be delivered to your home within 5 working
days. If your order consists entirely of 5 day delivery items and they are in
stock then you will be offered a delivery date within 5 working days. If all
your items are on the 5 day delivery service you will be offered 1 date within
the 5 day slot otherwise the delivery will be outside this lead time. If the
first delivery date you are offered is out of the 5 working day period then
please contact the customer services team on 0333 777 8077#

Note: The 5 day delivery offer is only available in core delivery areas covered
by Next delivery fleet. Please check on ordering. Out of the core delivery areas
you will be offered the first available delivery slot. Customers ordering one or
more items in an order will only be charged once. We are unable to deliver
furniture and sofas outside of the UK.

DELIVERY TO ALTERNATE ADDRESS

This service allows orders placed by credit account to be delivered to the
account address as well as up to 5 other addresses. Additional delivery
addresses can be added to your Account either during checkout or by logging into
‘My Account' and selecting the ‘Delivery Address' option. You must sign into
your Next Account with your password to use this feature. Unfortunately we are
unable to deliver to workplace addresses. After the new address details have
been entered we will ask you to authenticate the new address against your
billing address by entering your credit card details (the credit card must be
registered to your billing address). If you are a new credit customer, then
payment will be taken from the card for the full order value. Once this order
has been successfully processed, you can start having items delivered to an
alternative residential address. To enable us to deliver to a different address
to your ‘Account Address' on some occasions we may require you to pay by credit
card for your order when you checkout. The credit card must be registered to the
Account Address. Alternative addresses will expire after 13 months if not used.

Gift Cards or eVouchers cannot be used to pay for goods purchased and delivered
to an alternative delivery address . In the instance that part of the order is
delivered to a store and part is delivered to a new address, the order may still
need to be paid for in full by credit card.

FREE DELIVERY OFFERS

Free delivery offers are subject to availability and are NOT applicable to some
wines & spirits, Gift Cards, Art2Order, personalised gifts, eGiftcards, domestic
appliances, Gift Experiences, Made2Measure, fitted bedrooms by Hammonds ,sofas,
selected large home items. Free delivery and other offer codes remain the
property of Next, are non-transferable and may not be reproduced in any other
form or used in conjunction with any other offer.

FLOWERS DELIVERY

There is no delivery charge for flowers including any add on gifts. Flower stems
and hardware may vary from those pictured according to seasonality and
availability. Fresh Flower cancellations and changes are possible up to 48 hours
prior to delivery.

Most fresh flower orders placed Monday to Friday before 9pm can be delivered the
next day. Most orders made on Saturday before 12pm and Sunday before 12pm can be
delivered next day. No deliveries are made on Bank Holidays or the day following
a Bank Holiday. Delivery times cannot be guaranteed. Delivery is generally to
mainland UK postcodes only, excluding Northern Ireland.

You will be advised of delivery availability at time of ordering. Orders for
alcohol can only be taken from and delivered to those over 18 years of age.
Flower orders are not returnable, for refunds on a faulty item please phone 0333
777 8050#.

WINE & SPIRITS DELIVERY

Most wine & spirits orders placed before 4.30pm can be delivered within 48
hours.

No deliveries are made on Bank Holidays or the day following a Bank Holiday.

You will be advised of delivery availability at time of ordering. Orders for
alcohol can only be taken from and delivered to those over 18 years of age. Wine
orders are not returnable, for refunds on a faulty item please phone 0333 777
8050#.

Returns & Refunds

RETURNING TO A STORE

You may return most items in a new and unused condition and wherever possible in
the original packaging. If you want to cancel/return your order you must tell us
within 14 days (beginning on the day after the day you receive the goods), and
you then have 14 days to return the items. This service is available in most
Next stores except our airport and Fabled stores and is free of charge. If you
are returning an item via a store, please take your delivery note with you. For
details of your nearest store please call 0333 777 8939# or log on to
next.co.uk/stores. Certain items cannot be returned to stores, as detailed in
the EXCEPTIONS TO THE RETURNS POLICY section. Items bought in store using a Next
Directory Card or nextpay card cannot be returned via the Courier and must be
returned to a store.

RETURNS VIA COURIER

You may return most items in a new and unused condition. Items should be
returned in the original packaging, if tags have been removed we may be unable
to process a refund. If you want to cancel/return your order you must tell us
within 14 days (beginning on the day after the day you receive the goods), and
you then have 14 days to return the items. To return large Home items see Sofa
And Furniture Returns And Cancellations below. To return Beaverbrooks products,
see separate heading below. For all the details see EXCEPTIONS TO THE RETURNS
POLICY section. Most returns collected by Next from your home are charged at
£2.50 per collection. Collections in Northern Ireland are £2.50. This charge is
applied per collection even if you return multiple orders via one courier
collection. If you paid for the order by credit/ debit card, Klarna, Paypal or
Apple pay, any charges will be deducted from your refund. If you paid for the
order using your Next credit account, this charge will be applied to your
account on receipt of the return. If you return the whole order the £4.95
delivery charge will be refunded. Items bought in store using a Next credit
account cannot be returned via a courier and must be returned to a store.

USING AN EVRI PARCEL SHOP TO RETURN AN ORDER

Fashion and small homeware (excluding electrical) items in a new and unused
condition can be returned via an Evri Parcel Shop. To return items you will need
the ‘peel off’ returns label from the original despatch note. Without this a
return cannot be completed at an Envri Parcel Shop. Specific packaging or
despatch bag are not required. Items should be returned in the original
packaging, if tags have been removed we may be unable to process a refund.The
items should be in a sealed secure parcel, with the ‘peel off’ returns label
attached. You will receive proof that you have returned a parcel at an Evri
Parcel Shop. Evri Parcel shops will not accept the following Next items for
return: items delivered by 2 person delivery, Moncler, Versace, Dolce & Gabbana
and Monnalisa products, fresh flowers & plants, some wine & spirits, domestic
appliances, copies of the Next Directory and products for return to Hammonds,
Garden & Plants and Gift Experiences Refunds will be made once the parcel has
arrived back at our Returns Centre. This may take up to 7 days. Returns are
charged at £2.50 per collection. If you paid for the order by credit/ debit
card, Klarna, Paypal or Apple pay, any charges will be deducted from your
refund. If you paid using your Next credit account, the returns charge will be
added to your account.

RETURNS BY POST

To return by post call 0333 777 4574# to request a returns label, then take to
your nearest Post Office.

EXCEPTIONS TO THE RETURNS POLICY

The following exceptions apply to our returns policy. We cannot accept any
returns through our airport or Fabled stores. . We are unable to accept the
return items delivered by 2 person delivery, domestic appliances, Beaverbrooks’
products, personalise me (for how to return these see separate heading), l and
products for return to Hammonds, Gift Experiences or copies of the Next
Directory through our stores. A non-refundable collection charge of £30 will be
applied to large homeware, furniture and upholstery items if delivery is
refused, or collection is requested, unless the product is faulty or does not
fit the description given.. No refunds or exchanges can be given on items made
to your specification, made to measure items, or on either unsealed pots of
paint including sample pots, unless there is a manufacturing defect or the goods
are not as ordered. For hygiene reasons, pierced jewellery items, cosmetics,
toiletries and mattresses cannot be returned if unwrapped or unsealed unless
faulty. Perishable items such as food, plants, drinks and fresh flowers cannot
be returned. Our children's shoe-fitting tool is non-refundable. Where a product
has a security sticker warning that the product cannot be returned once the
sticker is removed, a refund or exchange will not be given if the seal is broken
except in accordance with your legal rights. Gift cards/ eGiftcards/vouchers
cannot be returned or exchanged for cash. Returned items which are not in new or
unused condition may not be fully credited to your account unless they are
faulty. This does not affect your right to return faulty items.

REFUND CARDS

Refund Cards are credited with the value of goods returned and can be used by
the recipient only in full or part payment for goods purchased from
participating Next Retail stores. This card cannot be used to purchase from Next
Online, Little Label, to pay towards a credit account and cannot be used online
or to purchase Gift Cards or E-vouchers.

Before you receive the card we may ask for your address which we will retain to
monitor use of our refund policy. On redemption you may be required to confirm
your address and if this does not match the address previously given we reserve
the right to refuse to honour the card.

The value of purchases will be deducted from the balance on the card when
presented; any remaining balance can be used against future purchases. Purchases
and refunds made outside the UK are subject to currency conversion at the
prevailing daily rate.

The card is not for re-sale or transferable and cannot be exchanged for cash. No
change or refund will be given. The card will not be honoured if sold. If found
cut in two and return to The Next Banking Department, Next Retail Limited,
Desford Road, Enderby, Leicester, UK, LE19 4AT.

To check the balance at any time, call 0333 777 8800# in the UK or 1890886111 in
the ROI. #For call charges, contact your service provider.

The card will expire 24 months after last use or balance check and any remaining
balance will be deducted.

Next cannot accept responsibility if your card is lost, stolen or damaged. It
will not be replaced or its value refunded in any of these circumstances.

The card will expire 24 months after last use or balance check and any remaining
balance will be deducted.

Next cannot accept responsibility if your card is lost, stolen or damaged. It
will not be replaced or its value refunded in any of these circumstances.

This card remains the property of Next and is not a cheque guarantee, credit or
charge card.

Next reserves the right to amend these terms and conditions and/or discontinue
the card at any time. Your statutory rights are not affected.

NEXT CREDIT ACCOUNTS HIGH RETURNS POLICY

Next may suspend or terminate your ability to order additional items using your
Next credit account if we determine that the rate at which you return items
(‘returns rate’), when compared to the number of items ordered and retained, is
too high.If you meet the criteria, we will notify you and work with you to find
a way to improve your returns rate. We really want you to be able to continue
shopping with us. However, if your returns rate remains high, we may have to
take the difficult decision to restrict your available credit and request you
pay down any outstanding balance in line with your monthly statements before
closing your account.We need to ensure that we manage our operating costs
effectively for the benefit of all of our customers, so that we do not have to
pass on unnecessary costs to you and others.

Your credit agreement with Next states that we may suspend, restrict or
terminate your right to draw on your credit account at any time, for any
objectively justified reason. We consider that a high returns rate may
constitute such a reason.

If you are experiencing financial difficulties, please click here.

Next reserves the right to amend these terms and conditions at any time. Your
statutory rights are not affected.

Ways to Pay

See below for all the methods we accept for payment of purchases from Next. For
details of how to make payments towards your next credit account click here to
see our help site and select “Payments”.

Online

* Next credit account, Nextpay, or Next3Step
* All major credit and debit cards
* Next gift cards and e-vouchers
* Paypal
* Klarna
* Apple Pay

In-store

* Nextpay Card
* Nextpay App
* All major credit and debit cards (including Apple Pay and Google Pay)
* Next gift Cards and e-vouchers
* Cash

Phone

* Next credit account, Nextpay or next3Step (new credit applications accepted
online only)
* All major credit and debit cards
* Next gift cards and e-vouchers

The taking of payment from you by Next under any of the means set out above or
in accordance with a Next Account does not indicate that a contract has been
formed between you and Next. By placing a telephone order or by completing and
submitting the electronic order form including your payment details you are
making an offer to purchase goods which, if accepted by us, will result in a
binding contract. Payment will be refunded to you if your offer is later refused
or rejected by Next.

Credit Account Terms and Conditions

NEXTPAY CREDIT ACCOUNT

Representative 24.9% APR variable.

Click here for the current unpersonalised terms and conditions. These terms are
correct at today’s date and are subject to change. You will be presented with a
credit agreement containing full terms and conditions if you apply for a Nextpay
Credit Account. If you require copies of previous terms, please call our contact
centre on 0333 777 8247#.

NEXT3STEP CREDIT ACCOUNT

Representative 29.9% APR variable.

Click here for the current unpersonalised terms and conditions. These terms are
correct at today’s date and are subject to change. You will be presented with a
credit agreement containing full terms and conditions if you apply for a
next3step credit account. If you require copies of previous terms, please call
our contact centre on 0333 777 8172#.

CREDIT MARKETING

The available credit shown in marketing material is correct at the time it was
created. Your credit limit is subject to change. The amount of available credit
is dependent on the current status of orders, returns and payments. Log in to
your 'My Account’ area to view your current available credit.

£10 OFF CREDIT WELCOME OFFER

£10 will be credited to your account balance on the date of your first statement
following your first qualifying purchase only. This offer is only available to
customers opening a credit account and may be withdrawn at any time. Minimum
purchase value is £15 in a single transaction after other discounts and gift
cards/e-vouchers have been applied. Excludes delivery charges, nextunlimited
subscriptions and the purchase of gift cards/e-vouchers. This offer can only be
redeemed on purchases made on next.co.uk, childsplayclothing.co.uk or in a Next
store with a nextpay account.If you return items included in the order for a
refund we may deduct some or all of the £10 credited to your account if the
value of the items you keep is less than the minimum order value (£15).

WHERE YOU CAN USE YOUR NEXT CREDIT ACCOUNT:

nextpay

- Next Online

You can also use a nextpay credit account on the following retailers websites in
partnership with Next Online:

- Laura Ashley (next.co.uk/lauraashley)

- Childsplay Clothing (childsplayclothing.co.uk)

- Victoria Secret (please note this does not include redemption of the £10
welcome offer to credit)

In store

You can use a nextpay card (formally known as Directory Card) or the nextpay
in-app digi card in the following retailers stores:

- Next

next3step

You can use a next3step credit account online through the following retailers
websites:

- Next Online

- Childsplay Clothing (childsplayclothing.co.uk)

Promotional Offers, Multibuys, Vouchers and Gift Cards

LIPSY 500K SS23 COMPETITION

The Promoter: Lipsy Limited (registered at Company no. 05728110), 200 – 208
Tottenham Court Road, London, W1T 7PL

Lipsy 500K SS23 Competition

To enter the competition:

1. Follow @lipsylondon on Instagram

2. Follow @lipsylondon on TikTok

3. Like and save the post

4. Tag a friend in the comment section with a champagne emoji 🍾

5. Share to your stories for an extra entry

Please Note: Only the @lipsylondon account will contact you if you are
successful. Any other account claiming to contact you on behalf of Lipsy London
is not legitimate.

This giveaway opens on Sunday 30th April 2023 at 20.00pm and closes on Sunday
7th May 2023 at 22.00pm. UK residents 18+ only. We will only notify the winner
here on Instagram, via our official account @lipsylondon. This giveaway is in no
way endorsed, affiliated with, administered, or sponsored by Instagram.

1. Eligibility: This Promotion is open to UK or US residents, aged 18 or over,
excluding:

a) employees of Lipsy Ltd or its holding or subsidiary companies;

b) employees or agents or suppliers of Lipsy Ltd or its holding or subsidiary
companies, who are professionally connected with the competition or its
administration; or

c) members of the immediate families or households of a) and b) above.

2.No purchase necessary.

3.Start Date/Time: Sunday 30th April 2023 at 20.00pm.

4.Closing date/Time: Sunday 7th May 2023 at 22.00pm.

5.To enter, entrants must do the following on the official @lipsylondon
Instagram account between 20:00pm on the start date and 22.00pm on the closing
date as well as the below:

A. Follow @lipsylondon on Instagram

B. Follow @lipsylondon on TikTok

C. Like and save the post

D. Tag a friend in the comment section with a champagne emoji 🍾

E. Share to their stories for an extra entry

6. Entries made after 20:00pm on Sunday 7th May, will not be counted

7. One winner will be selected at random by @lipsylondon on Tuesday 9th May 2023
after 9:00am and contacted directly by @lipsylondon Limited via Instagram direct
mail before midnight that day.

8. The winner must confirm whether they wish to claim the prize within 3 days of
receiving a notification. If the winner fails to do so, the winner shall forfeit
the prize and Lipsy reserves the right to award the prize to a reserve winner
selected at the same time as the original winner. Lipsy does not accept any
responsibility if you are not able to claim the prize.

9. In the event of unforeseen circumstances Lipsy reserves the right to
substitute the prize for an alternative of equal or greater value. All
reasonable efforts will be made to contact the winner before awarding the prize
to a reserve.

10. The prize is as follows:

1x £500 Next voucher

11. The entirety of this prize is non-transferable and non-refundable. It must
be taken as offered and will only be awarded to the Winner as specified in these
Terms and Conditions.

12. The prizes will be sent to the winner within 6 months of the competition
ending and the exact date will be advised by the Lipsy marketing team to the
winner upon winning.

13. Lipsy will contact the prize winner via Instagram direct mail as soon as
practicable to verify details for the prize.

14. The winner must be a UK resident.

15. Lipsy’s decision is final and no correspondence will be entered into.

16. The winner must declare any allergies.

17. Lipsy reserves the right to verify all entries and participants’
eligibility, including but not limited to asking for address and identity
details and to refuse to award a prize or withdraw prize entitlement and/or
refuse further participation in the promotion and disqualify the participant
where there are reasonable grounds to believe there has been a breach of these
Terms and Conditions or any instructions forming part of this promotions entry
requirements or otherwise where a participant has gained unfair advantage in
participating in the promotion or won using fraudulent means.

18. By entering the competition you agree to being contacted for competition and
marketing purposes by email, mail or telephone, from which you may opt out at
any time, and to your personal details being used to administer the competition.

19. The winner agrees to participate in publicity arising from the promotion in
the form of use of their name and image in a congratulations competition social
media post.

20. If you object to any or all of your details being published or made
available, please contact Lipsy at mailto:marketing@lipsy.co.uk.

21. Events may occur that render the competition itself or the awarding of a
prize impossible due to reasons beyond the control of Lipsy. Accordingly, Lipsy
may at its absolute discretion vary, amend or withdraw the competition and the
winner agrees that no liability shall attach to Lipsy as a result thereof.

22. To the fullest extent permitted by law, Lipsy excludes all liability for any
loss, damage, personal injury or death suffered by the prize winner and/or their
guest as a result of accepting the prize, except where it is caused by the
negligence of Lipsy, its agents or distributors or that of their employees. Your
statutory rights are not affected.

23. The competition and these Terms and Conditions are governed by English law
and the parties submit to the non-exclusive jurisdiction of the English courts.

Details of the competition winner will be available for 14 days after the
competition ends by writing to Lipsy London Limited Marketing, Glen House,
Tottenham Court Road, London, W1T 7PL and Lipsy London will provide the details
of the winning entry to the Advertising Standards Authority on request.

LOVE & ROSES ‘GUESS WHO’ COMPETITION

The Promoter: Lipsy Limited (registered at Company no. 05728110), 200 – 208
Tottenham Court Road, London, W1T 7PL

Love & Roses ‘Guess Who’ Competition

To enter the competition:

1. Follow @loveandroses on Instagram

2. Like and save the post

3. Comment below your guess of who our next collaboration is with

4. Share to your stories for an extra entry

Please Note: Only the @loveandroses account will contact you if you are
successful. Any other account claiming to contact you on behalf of Lipsy London
is not legitimate.

This giveaway opens on Sunday 30th April 2023 at 18.00pm and closes on Tuesday
2nd May 2023 at 10.00 am. UK residents 18+ only. We will only notify the winner
here on Instagram, via our official account @loveandroses. This giveaway is in
no way endorsed, affiliated with, administered, or sponsored by Instagram.

1. Eligibility: This Promotion is open to UK or US residents, aged 18 or over,
excluding:

a) employees of Lipsy Ltd or its holding or subsidiary companies;

b) employees or agents or suppliers of Lipsy Ltd or its holding or subsidiary
companies, who are professionally connected with the competition or its
administration; or

c) members of the immediate families or households of a) and b) above.

2.No purchase necessary.

3.Start Date/Time: Sunday 30th April at 18.00pm.

4.Closing date/Time: Tuesday 2nd May 2023 at 10.00am.

5.To enter, entrants must do the following on the official @loveandroses
Instagram account between 20:00pm on the start date and 22.00pm on the closing
date as well as the below:

A. Follow @loveandroses on Instagram

B. Like and save the post

C. Comment below your guess of who our next collaboration is with

D. Share to their stories for an extra entry

6. Entries made after 10.00am on Tuesday 2nd May, will not be counted

7. One winner who guesses correctly the answer will be selected at random by
@loveandroses on Tuesday 2nd May after 10.00am and contacted directly by
@loveandroses Limited via Instagram direct mail before midnight that day.

8. The winner must confirm whether they wish to claim the prize within 3 days of
receiving a notification. If the winner fails to do so, the winner shall forfeit
the prize and Love & Roses reserves the right to award the prize to a reserve
winner selected at the same time as the original winner. Love & Roses does not
accept any responsibility if you are not able to claim the prize.

10. The prize is as follows:

1x £100 Next voucher

11. The entirety of this prize is non-transferable and non-refundable. It must
be taken as offered and will only be awarded to the Winner as specified in these
Terms and Conditions.

12. The prizes will be sent to the winner within 6 months of the competition
ending and the exact date will be advised by the Lipsy marketing team to the
winner upon winning.

13. Love & Roses will contact the prize winner via Instagram direct mail as soon
as practicable to verify details for the prize.

14. The winner must be a UK resident.

15. Love & Roses decision is final and no correspondence will be entered into.

16. The winner must declare any allergies.

17. Love & Roses reserves the right to verify all entries and participants’
eligibility, including but not limited to asking for address and identity
details and to refuse to award a prize or withdraw prize entitlement and/or
refuse further participation in the promotion and disqualify the participant
where there are reasonable grounds to believe there has been a breach of these
Terms and Conditions or any instructions forming part of this promotions entry
requirements or otherwise where a participant has gained unfair advantage in
participating in the promotion or won using fraudulent means.

19. The winner agrees to participate in publicity arising from the promotion in
the form of use of their name and image in a congratulations competition social
media post.

20. If you object to any or all of your details being published or made
available, please contact Love & Roses at mailto:marketing@lipsy.co.uk.

21. Events may occur that render the competition itself or the awarding of a
prize impossible due to reasons beyond the control of Lipsy. Accordingly, Love &
Roses may at its absolute discretion vary, amend or withdraw the competition and
the winner agrees that no liability shall attach to Love & Roses as a result
thereof.

22. To the fullest extent permitted by law, Love & Roses excludes all liability
for any loss, damage, personal injury or death suffered by the prize winner
and/or their guest as a result of accepting the prize, except where it is caused
by the negligence of Lipsy, its agents or distributors or that of their
employees. Your statutory rights are not affected.

23. The competition and these Terms and Conditions are governed by English law
and the parties submit to the non-exclusive jurisdiction of the English courts.

Details of the competition winner will be available for 14 days after the
competition ends by writing to Love & Roses Limited Marketing, Glen House,
Tottenham Court Road, London, W1T 7PL and Lipsy London will provide the details
of the winning entry to the Advertising Standards Authority on request.

GET 15% OFF YOUR HOMEWARE ORDER.

* This offer is a personalised promotion unique to customers who have met the
criteria defined by Next.
* This offer is available on full priced homeware items only and is subject to
availability.
* There is no minimum order value to redeem this promotion and will be
automatically applied at checkout on a qualifying order. Where there are
multiple offers available on a product, please note the offer including the
biggest cash saving will be applied.
* Promotion is only available on orders placed between 4th April 2023 and 2nd
May 2023, and the promotion can be withdrawn at any time by Next.
* The promotion can only be used by the account holder and for one order; i.e
additional orders will not have the reduction applied. Once the promotion has
been used it cannot be reused.
* You must be logged in to your account to view and shop the promotion.
* Usual delivery times, methods and charges apply.
* Our usual returns policy applies (www.next.co.uk/terms). Please contact our
customer services team on 0333 777 8000*. *For call charges contact your
service provider. Returns will be credited to your account or your original
payment method, as per the standard returns policy. Next have the right to
amend the customers balance if there are any refund discrepancies.

GET 10% OFF YOUR HOMEWARE ORDER.

THREE MONTH FLOWERS SUBSCRIPTION

The limited edition Flower subscription shall last for a period of 3 months and
costs £90, to be charged at the point of purchase, which includes delivery
charges. The subscription is subject to availability.

Subscribers shall receive 3 pre-selected floral bouquets. The first bouquet must
be delivered between 11th - 15th April, the second bouquet must be delivered
between 15th - 20th May & the third bouquet must be delivered between 12th -17th
June. Subscribers can select their delivery slot within these dates at the point
of purchase and can also determine the recipient address.

Please note, all three bouquets must be delivered to the same address provided
at checkout, there is no option to change this address.

You can only cancel your subscription within the first 14 days of purchase by
contacting our call centre on 0333 777 8000. Refunds will be issued pro-rata,
less the cost of any delivered bouquets. Refunds shall not be given where
subscribers cancel within 24 hours of expected despatch.

GET 10% OFF SELECTED BEAUTY GIFTS

Overall this is a 10% off offer on beauty gifting items. Not all beauty gifting
items are included though, things like Men's Grooming, Beauty Boxes, Advent
Calendars are excluded.

This offer is available to a select audience of approx 200k customers, as
defined by the marketing department.

Marketing activity supporting this promotion includes targeted onsite banners,
emails and push notifications (provided the customer is opted in to those
channels of communication)

The live dates are 7th to 21st March 2023.

Terms

* Save 10% when buying selected Beauty Gift Set items.
* This offer is a personalised promotion unique to customers who have met the
criteria defined by Next.
* This offer is available on selected items only and is subject to availability
of those items. – Items included in the promotion can be easily identified by
using the linked product page which will show selected items only.
* There is no minimum order value to redeem this promotion and the promotion
will be automatically applied at checkout. Where there are multiple offers
available on a product, please note the offer including the biggest cash
saving will be applied.
* Promotion is only available on orders placed between 7th March - 21st March
2023, and the promotion can be withdrawn by Next at any time.
* The promotion can only be used by the account holder and for one order only;
so additional orders will not have the reduction applied. Once the promotion
has been used it cannot be reused.
* You must be logged in to your account to view and shop the promotion.
* Usual delivery times, methods and charges apply.
* Refunds and returns: Our usual returns policy applies (link). Please contact
our customer services team on 0333 777 8000*. *For call charges contact your
service provider. Returns will be credited to your account or your original
payment method, as per the standard returns policy. Next have the right to
amend the customers balance if there are any refund discrepancies.

WE’VE NOTICED YOU HAVEN’T SHOPPED WOMENSWEAR YET, GET 10% OFF YOUR WOMENSWEAR
PURCHASE

* This offer is a personalised promotion unique to customers who have met the
criteria defined by Next.
* This offer is available on one Womenswear purchase during this promotional
period and is subject to availability. Please note that Unisex items are not
included in this promotion.
* There is no minimum order value to redeem this promotion and will be
automatically applied at checkout on a qualifying order. Where there are
multiple offers available on a product, please note the offer including the
biggest cash saving will be applied.
* Promotion is only available on orders placed between 20th February 2023 and
6th March 2023, and the promotion can be withdrawn at any time by Next.
* The promotion can only be used by the account holder and for one order; i.e
additional orders will not have the reduction applied. Once the promotion has
been used it cannot be reused.
* You must be logged in to your account to view and shop the promotion.
* Usual delivery times, methods and charges apply.
* Our usual returns policy applies (www.next.co.uk/terms). Please contact our
customer services team on 0333 777 8000*. *For call charges contact your
service provider. Returns will be credited to your account or your original
payment method, as per the standard returns policy. Next have the right to
amend the customers balance if there are any refund discrepancies.

LOVE & ROSES V&A | LOVE & ROSES COMPETITION

The Promoter: Lipsy Limited (registered at Company no. 05728110), 200 – 208
Tottenham Court Road, London, W1T 7PL

Love & Roses V&A | Love & Roses Competition

To enter today’s competition:

1. Follow @loveandroses and @vamuseum

2. Like and save the post

3. Tag a friend in the comment section

4. Share to your stories and tag @loveandroses and @vamuseum for an extra
entry

Please Note: Only the @loveandroses account will contact you if you are
successful. Any other account claiming to contact you on behalf of Love &
Roses is not legitimate.

This giveaway opens on Friday 31st March 2023 at 18.00pm and closes on
Friday 7th April 2023 at 18.00pm. UK 18+ only. We will only notify the
winner here on Instagram, via our official account @loveandroses. This
giveaway is in no way endorsed, affiliated with, administered, or sponsored
by Instagram.

1. Eligibility: This Promotion is open to UK residents, aged 18 or over,
excluding:
a. employees of Lipsy Ltd or its holding or subsidiary companies; b.
employees or agents or suppliers of Lipsy Ltd or its holding or subsidiary
companies, who are professionally connected with the competition or its
administration; or c. members of the immediate families or households of a)
and b) above.
2. No purchase necessary.
3. Start date/Time: [Friday 31st March 2023 at 15:00pm]
4. Closing date/Time: [Friday 7th April 2023 at 15:00pm]
5. To enter, entrants must do the following on the official @loveandroses
Instagram account between 18:00pm on the start date and 18:00pm on the
closing date as well as the below:
A. Follow @loveandroses and @vamuseum B. Like and save the post C. Tag a
friend in the comment section D. Share to their stories and tag
@loveandroses and @vamuseum for an extra entry
6. Entries made after 15:00pm on [Friday 7th April], will not be counted
7. One winner will be selected at random by @loveandroses on Monday 10th April
2023 and contacted directly by @loveandroses Limited via Instagram direct
mail before midnight that day.
8. The winner must confirm whether they wish to claim the prize within 3 days
of receiving a notification. If the winner fails to do so, the winner shall
forfeit the prize and Love & Roses reserves the right to award the prize to
a reserve winner selected at the same time as the original winner. Love &
Roses does not accept any responsibility if you are not able to claim the
prize.
9. In the event of unforeseen circumstances Lipsy reserves the right to
substitute the prize for an alternative of equal or greater value. All
reasonable efforts will be made to contact the winner before awarding the
prize to a reserve.
10. The prize is as follows:

• 1 x £500 Next Voucher.

• 2 x tickets to one of the following V&A Exhibitions: (Donatello:
Sculpting the Renaissance, Africa Fashion (until 16th April) and Hallyu!)

• 1 x V&A Gallery of Fashion book and 1 x V&A Africa Fashion book

• 1 x Honeywell Bakes Biscuit Box

11. The entirety of this prize is non-transferable and non-refundable. It must
be taken as offered and will only be awarded to the Winner as specified in
these Terms and Conditions.
12. The exhibition tickets are non-exchangeable, and no cash alternative is
offered.
13. The V&A books are non-exchangeable, and no cash alternative is offered.
14. Upon confirmation of the prize winner, you will be asked to specify a date
to visit the exhibition, the tickets will be valid for this date only.
15. This prizes will be sent to the winner within 2 months of the competition
ending and the exact date will be advised by the Lipsy marketing team to
the winner upon winning.
16. Love & Roses will contact the prize winner via Instagram direct mail as
soon as practicable to verify details for the prize.
17. The winner must be a UK resident and currently residing in the UK.
18. Love & Roses decisions are final and no correspondence will be entered
into.
19. Love & Roses reserves the right to verify all entries and participants’
eligibility, including but not limited to asking for address and identity
details and to refuse to award a prize or withdraw prize entitlement and/or
refuse further participation in the promotion and disqualify the
participant where there are reasonable grounds to believe there has been a
breach of these Terms and Conditions or any instructions forming part of
this promotions entry requirements or otherwise where a participant has
gained unfair advantage in participating in the promotion or won using
fraudulent means.
20. By entering the competition you agree to being contacted for competition
and marketing purposes by email, mail or telephone, from which you may opt
out at any time, and to your personal details being used to administer the
competition.
21. The winner agrees to participate in publicity arising from the promotion in
the form of use of their name and image in a congratulations competition
social media post.
22. If you object to any or all of your details being published or made
available, please contact Lipsy London at marketing@lipsy.co.uk.
23. Events may occur that render the competition itself or the awarding of a
prize impossible due to reasons beyond the control of Lipsy. Accordingly,
Lipsy may at its absolute discretion vary, amend or withdraw the
competition and the winner agrees that no liability shall attach to Lipsy
as a result thereof.
24. To the fullest extent permitted by law, Lipsy excludes all liability for
any loss, damage, personal injury or death suffered by the prize winner
and/or their guest as a result of accepting the prize, except where it is
caused by the negligence of Lipsy, its agents or distributors or that of
their employees. Your statutory rights are not affected.
25. The competition and these Terms and Conditions are governed by English law
and the parties submit to the non-exclusive jurisdiction of the English
courts.

Details of the competition winner will be available for 14 days after the
competition ends by writing to Lipsy London Limited Marketing, Glen House,
Tottenham Court Road, London, W1T 7PL and Lipsy London will provide the
details of the winning entry to the Advertising Standards Authority on
request.

LIPSY CHRISHELL SS23 COMPETITION

The Promoter: Lipsy Limited (registered at Company no. 05728110), 200 – 208
Tottenham Court Road, London, W1T 7PL

To enter today’s competition:

1. Follow @lipsylondon and @chrishell.stause on Instagram

2. Follow @lipsylondon on TikTok

3. Like and save the post

4. Tag a friend in the comment section with a flame emoji 🔥

5. Share to your stories for an extra entry

Please Note: Only the @lipsylondon account will contact you if you are
successful. Any other account claiming to contact you on behalf of Lipsy
London is not legitimate.

This giveaway opens on Wednesday 29th March 2023 at 18.00pm and closes on
Sunday 9th April 2023 at 21.00pm. UK or US residents 18+ only. We will only
notify the winner here on Instagram, via our official account @lipsylondon.
This giveaway is in no way endorsed, affiliated with, administered, or
sponsored by Instagram.

B. Follow @lipsylondon on TikTok

C. Like and save the post

D. Tag a friend in the comment section with a flame emoji 🔥

E. Share to your stories for an extra entry

6. Entries made after 21:00pm on Sunday 10th April, will not be counted
7. One winner will be selected at random by @lipsylondon on Monday 11th April
2023 after 12:00pm and contacted directly by @lipsylondon Limited via
Instagram direct mail before midnight that day.
8. The winner must confirm whether they wish to claim the prize within 3 days
of receiving a notification. If the winner fails to do so, the winner shall
forfeit the prize and Lipsy reserves the right to award the prize to a
reserve winner selected at the same time as the original winner. Lipsy does
not accept any responsibility if you are not able to claim the prize.
9. In the event of unforeseen circumstances Lipsy reserves the right to
substitute the prize for an alternative of equal or greater value. All
reasonable efforts will be made to contact the winner before awarding the
prize to a reserve.
10. The prize is as follows:

• 1 x £500 Next Voucher.

• 1 x £250 Beauty voucher

11. The entirety of this prize is non-transferable and non-refundable. It must
be taken as offered and will only be awarded to the Winner as specified in
these Terms and Conditions.
12. US residents will receive a £250 Sephora gift voucher, UK residents will
receive a £250 Treatwell voucher.
13. This prizes will be sent to the winner within 6 months of the competition
ending and the exact date will be advised by the Lipsy marketing team to
the winner upon winning.
14. Lipsy will contact the prize winner via Instagram direct mail as soon as
practicable to verify details for the prize.
15. The winner must be a UK or US resident.
16. Lipsy’s decision is final and no correspondence will be entered into.
17. The winner must declare any allergies.
18. Lipsy reserves the right to verify all entries and participants’
eligibility, including but not limited to asking for address and identity
details and to refuse to award a prize or withdraw prize entitlement and/or
refuse further participation in the promotion and disqualify the
participant where there are reasonable grounds to believe there has been a
breach of these Terms and Conditions or any instructions forming part of
this promotions entry requirements or otherwise where a participant has
gained unfair advantage in participating in the promotion or won using
fraudulent means.
19. By entering the competition you agree to being contacted for competition
and marketing purposes by email, mail or telephone, from which you may opt
out at any time, and to your personal details being used to administer the
competition.
20. The winner agrees to participate in publicity arising from the promotion in
the form of use of their name and image in a congratulations competition
social media post.
21. If you object to any or all of your details being published or made
available, please contact Lipsy London at marketing@lipsy.co.uk.
22. Events may occur that render the competition itself or the awarding of a
prize impossible due to reasons beyond the control of Lipsy. Accordingly,
Lipsy may at its absolute discretion vary, amend or withdraw the
competition and the winner agrees that no liability shall attach to Lipsy
as a result thereof.
23. To the fullest extent permitted by law, Lipsy excludes all liability for
any loss, damage, personal injury or death suffered by the prize winner
and/or their guest as a result of accepting the prize, except where it is
caused by the negligence of Lipsy, its agents or distributors or that of
their employees. Your statutory rights are not affected.
24. The competition and these Terms and Conditions are governed by English law
and the parties submit to the non-exclusive jurisdiction of the English
courts.

Details of the competition winner will be available for 14 days after the
competition ends by writing to Lipsy London Limited Marketing, Glen House,
Tottenham Court Road, London, W1T 7PL and Lipsy London will provide the
details of the winning entry to the Advertising Standards Authority on
request.

FRIENDS LIKE THESE COMPETITION APRIL 2023

The Promoter: Lipsy Limited (registered at Company no. 05728110), 200 – 208
Tottenham Court Road, London, W1T 7PL

To enter today’s competition:

1. Follow @friendslikethese

3. Like and save the post

4. Tag a friend in the comment section for an extra entry

5. Share to your stories for an extra entry

Please Note: Only the @friendslikethese account will contact you if you are
successful. Any other account claiming to contact you on behalf of Friends
Like These is not legitimate.

This giveaway opens on Monday 3rd April 2023 at 6pm and closes on Monday
10th April 2023 at 6pm. UK 18+ only. We will only notify the winner here on
Instagram, via our official account @FriendsLikeThese. This giveaway is in
no way endorsed, affiliated with, administered, or sponsored by Instagram.

1. Eligibility: This Promotion is open to UK residents, aged 18 or over,
excluding:
a. employees of Friends Like These (Lipsy Ltd) or its holding or subsidiary
companies; b. employees or agents or suppliers of Friends Like These (Lipsy
Ltd) or its holding or subsidiary companies, who are professionally
connected with the competition or its administration; c. members of the
immediate families or households of a) and b) above.
2. No purchase necessary.
3. Start date/Time: Monday 3rd April 2023 at 6pm
4. Closing date/Time: Monday 10th April 2023 at 6pm
5. To enter, entrants must do the following on the official @friendslikethese
Instagram account between 6pm on the start date and 6pm on the closing date
as well as the below:
A. Follow @friendslikethese

B. Like and save the post

C. Tag a friend in the comment section for an extra entry

D. Share to your stories for an extra entry

6. Entries made 6pm on Monday 10th April 2023, will not be counted.
7. One winner will be selected at random by @friendslikethese on [Monday 10th
April 2023] after 6pm and contacted directly by @friendslikethese Limited
via Instagram direct mail before midnight that day..
8. The winner will be contacted directly via direct message from the official
@friendslikethese Instagram account on [Monday 10th April 2023] by
midnight.
9. The winner must confirm whether they wish to claim the prize within 3 days
of receiving a notification. If the winner fails to do so, the winner shall
forfeit the prize and Friends Like These reserves the right to award the
prize to a reserve winner selected at the same time as the original winner.
Friends Like These does not accept any responsibility if you are not able
to claim the prize.
10. In the event of unforeseen circumstances Friends Like These reserves the
right to substitute the prize for an alternative of equal or greater value.
All reasonable efforts will be made to contact the winner before awarding
the prize to a reserve.
11. The prize is as follows:

• 1 x £250 Beauty voucher

12. The entirety of this prize is non-transferable and non-refundable. It must
be taken as offered and will only be awarded to the Winner as specified in
these Terms and Conditions.
13. This prizes will be sent to the winner within 6 months of the competition
ending and the exact date will be advised by the Lipsy marketing team to
the winner upon winning.
14. Friends Like These will contact the prize winner via Instagram direct mail
as soon as practicable to verify details for the prize.
15. The winner must be a UK resident and currently residing in the UK.
16. Friends Like These decision is final and no correspondence will be entered
into.
17. The winner must declare any allergies.
18. Friends Like These reserves the right to verify all entries and
participants’ eligibility, including but not limited to asking for address
and identity details and to refuse to award a prize or withdraw prize
entitlement and/or refuse further participation in the promotion and
disqualify the participant where there are reasonable grounds to believe
there has been a breach of these Terms and Conditions or any instructions
forming part of this promotions entry requirements or otherwise where a
participant has gained unfair advantage in participating in the promotion
or won using fraudulent means.
19. By entering the competition you agree to being contacted for competition
and marketing purposes by email, mail or telephone, from which you may opt
out at any time, and to your personal details being used to administer the
competition.
20. The winner agrees to participate in publicity arising from the promotion in
the form of use of their name and image in a congratulations competition
social media post.
21. If you object to any or all of your details being published or made
available, please contact Lipsy London at marketing@lipsy.co.uk.
22. Events may occur that render the competition itself or the awarding of a
prize impossible due to reasons beyond the control of Friends Like These.
Accordingly, Friends Like These may at its absolute discretion vary, amend
or withdraw the competition and the winner agrees that no liability shall
attach to Friends Like These as a result thereof.
23. To the fullest extent permitted by law, Friends Like These excludes all
liability for any loss, damage, personal injury or death suffered by the
prize winner and/or their guest as a result of accepting the prize, except
where it is caused by the negligence of Friends Like These, its agents or
distributors or that of their employees. Your statutory rights are not
affected.
24. The competition and these Terms and Conditions are governed by English law
and the parties submit to the non-exclusive jurisdiction of the English
courts.

Details of the competition winner will be available for 14 days after the
competition ends by writing to Lipsy London Limited Marketing, Glen House,
Tottenham Court Road, London, W1T 7PL and Lipsy London will provide the
details of the winning entry to the Advertising Standards Authority on
request.

BEAUTY BOX SUBSCRIPTION:

*Subscription period is for 3 months and costs £20 per month. A delivery cost of
£4.95 will be applied to each of the 3 boxes. If you have a nextunlimited
subscription this delivery cost will be covered by your annual delivery pass.
The first box will be delivered within a day or two of the date you first
subscribe. Boxes 2 and 3 will be delivered around the 3rd week of the next two
months (August and September). You will receive email notifications to confirm
your order is on the way.

The full subscription will be activated on sign up. At the time of subscription,
the charge for the 1st box will be taken at checkout.

The cost of the 2nd and 3rd boxes will be automatically charged to your credit
account at the time of dispatch and will show on your statement as a separate
charge. If you do not pay the full balance on your NextPay account by the date
set out in your statement (or such later date as we may allow) you will be
charged interest at the Standard rate, on each item, from the day after we
expect you to receive said items. If you do not have sufficient available credit
on your account your subscription will be cancelled and no further boxes will be
received.

You can cancel your subscription of box 2 and 3 within the first 14 days of
purchase by contacting our call centre on 0333 777 8000. After this time,
cancellation of the subscription will not be possible. If you are unhappy with
the products for any reason you can return for a full refund subject to the
limitations set out in our standard T&Cs www.next.co.uk/terms

Excludes premium, mens, mother and baby beauty boxes.

For reasons of hygiene this product cannot be returned if unwrapped, the seal is
broken or the product has been used, unless faulty.

THE ULTIMATE BENEFIT BROWS, BASE AND LASHES BUNDLE PROMOTION

£30.16 discount will be apportioned across all qualifying items when you buy a
£30.16 The Ultimate Benefit Brows, Base and Lashes Bundle with any selected 2
Benefit items. The Ultimate Benefit Brows, Base and Lashes Bundle will contain:
They're Real Magnet Funsize 3ml, Rollerlash Black Fun Size 3ml, POREfessional
Super Setter Funsize 15ml, 24hr Brow Setter Fun Size 2ml, POREfessional Hydrate
Fun Size 3ml.

To get the saving, you must order the qualifying items within the same order at
the same time. If you later return one of the items, you will no longer be
entitled to the discount. This offer applies to selected indicated items when
purchased at full price.

The The Ultimate Benefit Brows, Base and Lashes Bundle can be added once 2
qualifying Benefit products have been added to the bag on either the Product or
Shopping Bag Pages.

The promotion can only be used by the account holder and you must be logged in
to your account to view and shop the promotion.

The promotion is available to online customers only. Not compatible with the
Next App, recommended for desktop and mobile devices only.

This offer is not available to staff.

Offer ends 24th February 2022, while stocks last.

SAVE 10% WHEN BUYING SELECTED BEAUTY ITEMS

This offer is a personalised promotion unique to customers who have met the
criteria defined by Next.

This offer is available on selected items only and is subject to availability of
those items. – Items included in the promotion can be easily identified by using
the linked product page which will show selected items only.

There is no minimum order value to redeem this promotion and the promotion will
be automatically applied at checkout. Where there are multiple offers available
on a product, please note the offer including the biggest cash saving will be
applied.

Promotion is only available on orders placed between 2nd February - 16th
February 2023, and the promotion can be withdrawn by Next at any time. The
promotion can only be used by the account holder and for one order only; so
additional orders will not have the reduction applied. Once the promotion has
been used it cannot be reused.

You must be logged in to your account to view and shop the promotion. Usual
delivery times, methods and charges apply.

Refunds and returns:

Our usual returns policy applies (link). Please contact our customer services
team on 0333 777 8000*. *For call charges contact your service provider. Returns
will be credited to your account or your original payment method, as per the
standard returns policy. Next have the right to amend the customers balance if
there are any refund discrepancies.

CHARITY T-SHIRT COLLABORATION OUR BRAND LOVE & ROSES IS HOSTING WITH THE PRINCES
TRUST

Under the Charities Acts 1992 and 2006 and Cabinet Office guidance, where the
public is told that money will be given to a charity as part of a promotion
during the course of the Company’s business, this form of statement must be
used. This statement must be as accurate as possible, and give consumers clear
information about how much money will be given to the Charity during the
promotion]

£1.80 from the price of each bespoke Stand Together T-Shirt will be donated to
Change A Girls’ Life Campaign.

Change a Girl’s Life Campaign is run by The Prince’s Trust, a registered charity
incorporated by Royal Charter in England and Wales (1079675) and Scotland
(SC041198).”

The Promoter is: Lipsy Limited, 200 – 208 Tottenham Court Road, London, W1T
7PLDetails of the competition winner will be available for 14 days after the
competition ends by writing to Lipsy, Marketing, Glen House, Tottenham Court
Road, London, W1T 7PL

BUY ONE GET ONE FREE

Where you buy two qualifying items as part of the same order you get the
cheapest item free. The saving applied will be equal to the price of the
cheapest item in the offer and will be apportioned across all qualifying items.

Full Price Discounted Prices Item 1 £10 £6 Item 2 £8 £4 Total £18 £10 (£8
saving applied, equivalent to the cheapest item, apportioned across the two
items)

For the offer to apply you must order the qualifying items within the same
order, at the same time. The offer applies to selected items at full price only
and is subject to availability.

NEXT KYA WHITE OUTDOOR DINING OFFER

Saving applied will be apportioned across all qualifying items.

E.g. Save £8 when buying any 3 items from the Next Kya White outdoor dining 4pks
collection (e.g. Next Kya White 4pk Dinnerplates with Next Kya White 4pk
sideplates and Kya White 4pk Bowls)
Offer:

Full Price Discounted Prices Item 1 £18 £15.12 Item 2 £16 £13.44 Item 3 £16
£13.44 Total £50 £42 (£8 saving applied)

To get the saving, you must order the 3 qualifying items in the same order at
the same time. If you later return one of the items, you will no longer be
entitled to the discount. This offer applies to selected items when purchased at
full price.

SAVE 10% NEXT SELECTED NEXT CLOTHING OFFER

Saving applied will be apportioned across all qualifying items.

E.g. Save 10% when buying 2 or more selected Next Women’s Chino Shorts Offer:

Full Price Discounted Prices Item 1 £18 £16.20 Item 2 £20 £18 Total £38 £34.20
(£3.80 saving applied)

To get the saving, you must order the qualifying items in the same order at the
same time. If you later return one of the items, you will no longer be entitled
to the discount. This offer applies to selected items when purchased at full
price.

NEXT 12PC DINNERSET AND 4PK PASTA BOWLS OFFERS

SAVING APPLIED WILL BE APPORTIONED ACROSS ALL QUALIFYING ITEMS.

E.G. SAVE £2 WHEN BUYING NEXT BRONX 12PC DINNERSET WITH NEXT BRONX 4PK PASTA
BOWLS OFFER:

FULL PRICE DISCOUNTED PRICES ITEM 1 £48 46.67 ITEM 2 £24 £23.33 TOTAL £72 £70
(£2 SAVING APPLIED)

‘3 FOR 2’, ‘4 FOR 3’ OFFERS

Saving applied will be equal to the price of the cheapest item bought in offer
and will be apportioned across all qualifying items.

e.g. 3 for 2 Offer:

Full Price Discounted Prices Item 1 £7 £4.90 Item 2 £7 £4.90 Item 3 £6 £4.20
Total £20 £14 (£6 saving applied, equivalent to cheapest item bought)

MULTIBUYS

Saving applied will be apportioned across all qualifying items.

E.g. 2 for £8 Offer:

Full Price Discounted Prices Item 1 £4.50 £4.00 Item 2 £4.50 £4.00 Total £9.00
£8.00 (£1 saving applied, equivalent to cheapest item bought)

SAVE 10% ON NEXT FURNITURE & RUGS OFFER

Saving applied will be apportioned across all qualifying items.

E.g. to read Save 10% when buying 2 or more selected items each priced at £150
or above across Next Sofas, Chairs, Beds, Mattresses, Rugs and Furniture
Collections Offer:

Full Price Discounted Prices Item 1 £225.00 £202.50 Item 2 £299.00 £269.10
Total £524.00 £471.60 (£52.40 saving applied, equivalent to cheapest item
bought)

GIFT CARDS

You can use the Gift Card as full or part payment for goods purchased in
participating Next stores in the UK and Ireland or online at next.co.uk*.

You cannot buy a Gift Card with another Gift Card or an e-voucher.

A Gift Card can be used to pay towards the balance of a Next Credit Account
online or by calling Selfserve on freephone 0800 58 777 58 and quoting your
Selfserve account number which can be found on your statement or delivery note.
Please note a Gift Card cannot be used to pay the credit balance of the account
used to purchase it in the first place.

You can top up the balance on your Gift Card at any time, in participating Next
stores, up to a total maximum of £200 for Next Gift Cards and £500 for Lipsy
Gift Cards.

Any payment credited to the Gift Card which is subsequently dishonoured will
result in that credit to your card being revoked.

The value of your purchases will be deducted from the balance on your Gift Card
when presented; any remaining balance can be used against future purchases.
Purchases and refunds made outside of the UK will be subject to currency
conversion at the prevailing daily rate.

The Gift Card cannot be exchanged for cash. No change or refund will be given

If you find a Gift Card please cut in two please return it to The Next Banking
Department, Next Retail Limited, Desford Road, Enderby, Leicester,UK, LE19 4AT.

To check your balance at anytime call 0333 777 8800# in the UK or 1890886111 in
the ROI. #For call charges, contact your service provider.

Your balance will be updated after every purchase and will be shown on your till
receipt.

The Gift Card will automatically expire 24 months after the last time that you
use it to make a purchase, or check your balance and any remaining balance will
be deducted.

Next cannot accept responsibility for your Gift card if it is lost, stolen or
damaged. It will not be replaced or its value refunded in any of these
circumstances.

This Gift Card remains the property of Next and is not a cheque guarantee,
credit or charge card. For Lipsy Gift cards, please see Lipsy section.

Next reserves the right to amend these terms and conditions and/or discontinue
the Gift Card at any time. Your legal rights are not affected.

*Exclusions apply. The Gift Card cannot be used to purchase the following:
Hammonds bedrooms, domestic appliances, Made 2 Measure.

EVOUCHERS

You are not required to have a credit account to purchase an eVoucher. A
recipient of an eVoucher must have a valid email address. It's possible to
receive an eVoucher without having a credit account but it is not possible to
redeem the eVoucher online without having created an account with Next.

You can book delivery of the eVoucher up to 60 days in advance but payment will
be taken immediately.

Please remember to enter the receiver's email address carefully as we cannot be
held responsible if the address is entered incorrectly and someone other than
the intended receiver uses the eVoucher. Once you have placed your order online
we cannot change the receiver's email address, cancel or issue a refund for your
eVoucher.

Your eVoucher can be used by you if you are the purchaser or you receive it as a
gift. You can use the eVoucher in full or part payment for goods purchased in
participating Next stores in the UK and Ireland or online at next.co.uk.* To
redeem your eVoucher instore take a print out of your eVoucher into any
participating Next store or present your eVoucher email on your mobile phone.

eVouchers cannot be used to buy Gift Cards or eVouchers or to make a payment to
the credit account used to purchase them.

The value of your purchases will be deducted from the balance on your eVoucher
when presented; any remaining balance can be used against future purchases.
Purchases and refunds outside the UK are subject to currency conversion at the
prevailing daily rate. Your balance will be updated after every purchase and
will be shown on your till receipt if your purchase was made in store.

If the order value exceeds the amount of the eVoucher, the balance must be paid
by credit or debit card or charged to a credit account. If paying with an
eVoucher and credit or debit card, your items will be charged at point of order
not at point of despatch. The balance on the eVoucher can also be used to pay
your credit account (but not the account used to purchase the eVoucher) via
next.co.uk or by calling Selfserve on free phone 0800 58 777 58 and quoting your
Selfserve account number which can be found on your statement or delivery note.

Where goods purchased online with eVoucher are subsequently returned, monies
owing will be refunded in the form of an eVoucher/Gift Card, or refunded to the
original method of payment. Where a Next credit account is used, a credit will
be applied to the account. Where goods purchased in-store with eVoucher are
subsequently returned, monies owing will be paid in the form of a Gift Card.

This eVoucher cannot be exchanged for cash. The eVoucher cannot be returned and
refunds will not be given. To check your balance at anytime call 0333 777 8800#
in the UK or 1890886111 in the ROI. #For call charges, contact your service
provider.

Buying or redeeming an eVoucher is subject to our normal Terms and Conditions
and order validation procedures. #For call charges, contact your service
provider.

The eVoucher will automatically expire 24 months after the last time that you
use it to make a purchase, or check your balance and any remaining balance will
be deducted.

Next cannot accept responsibility for your eVoucher if it is lost, stolen,
damaged or used without permission. It will not be replaced or its value
refunded in any of these circumstances.

Any payment credited to the eVoucher which is subsequently dishonoured will
result in the credit being revoked. This eVoucher remains the property of Next
and is not a cheque guarantee, credit or charge card.

Next reserves the right to amend these terms and conditions and/or discontinue
the eVoucher at any time. Your legal rights are not affected.

Next reserves the right to remove, block or de-activate eVouchers without notice
if it has reasonable grounds to do so.

*Exclusions apply. The eVouchers cannot be used for the following: Hammonds
bedrooms, domestic appliances, Made 2 Measure.

ONLINE PIN INCENTIVES

In order to redeem your PIN you must have a Next account. It's possible to
receive a PIN without having a Next account but it is not possible to redeem the
PIN online without a Next account. To hold a Next account you must be over 18
and a UK resident. If you do not have a Next account, you must visit next.co.uk
select My Account and register as a new customer. On registration, you must
click the dropdown “Do You Have An Incentive Code” enter your PIN and complete
registration.

For existing Next account holders, the incentive can only be activated once the
PIN is registered at the URL detailed with your PIN. It will not be valid via
normal log in through next.co.uk, you must click the offer button accompanying
the PIN or visit next.co.uk/epin

The incentive offer is valid for one order only until the date shown with your
offer. This offer is only valid on orders made online at the URL stated with
your PIN. It is not valid for use in store or for telephone orders. One
incentive per customer only.

The PIN can only be used for purchases made online.

The incentive is only valid on orders that meet the condition of your PIN.
Offers cannot be used in connection with the purchase Hammonds bedrooms,
domestic appliances, Made2Measure. If the order is returned, the money off
incentive is not refundable.

The promotion PIN code/ card is not for re-sale and cannot be exchanged for
cash. No change or refund will be given so you will need to spend above the face
value to ensure the full balance is redeemed, i.e. if you have a £10.00 PIN
Offer, you will need to spend £10.01 to ensure the full balance has been
redeemed. If the order value exceeds the amount of the PIN Offer, the balance
must be paid by debit/credit card or charged to a Next credit account (subject
to a credit check when opening a new account). If paying with a PIN Code and
credit or debit card, your items will be charged at point of order not at point
of despatch. Where goods purchased online with a PIN Code are subsequently
returned, the value of the PIN Code will be deducted from the amount refunded.
The PIN/ card will not be honoured if it is sold or exchanged. The PIN remains
the property of Next.

Next cannot accept responsibility for your online voucher PIN/card if it is
lost, stolen or damaged. It will not be replaced or its value refunded in any of
these circumstances.

Offer open to customers of Next Online, who are UK residents over 18 years old
only.

Next reserves the right to amend these terms and conditions and/or discontinue
the incentive discount at any time.

AUTO PIN (CLICK TO ACTIVATE)

Your offer will be communicated to you and then will be automatically activated
and loaded onto your account. The minimum spend will be stated on your offer
communication. Your offer will then be automatically applied at checkout. Your
offer will expire at 9PM on Friday 29th October 2021.

The incentive offer is valid for one order only until the date shown with your
offer. It is not valid for use in store or for telephone orders. One incentive
per customer only.

The promotional offer cannot be exchanged for cash. No change or refund will be
given. if you have a £10.00 off offer, you will need to spend £25.00 to ensure
the offer is redeemed. The balance must be paid by debit/credit card or charged
to a Next credit account (subject to a credit check when opening a new account).
Your items will be charged at point of order. Where goods purchased online with
an offer are subsequently returned, the value of the offer will be deducted from
the amount refunded.

Offer open to customers of Next Online, who are UK residents over 18 years old
only.

Next reserves the right to amend these terms and conditions and/or discontinue
the incentive discount at any time.

£5 PROMOTIONAL OFFER WHEN YOU SHOP THE APP

The offer to receive a £5 reward when you shop the Next app is an online offer
only.

* To be eligible for this promotional offer, you must have shopped on the Next
app by 11.59pm on the 19th October 2022.
* Only one available per customer. Open to UK, Channel Islands and Isle of Man,
residents over 18 years old (excluding employees of Next PLC).
* You will receive your £5 reward/promotional offer within 2 working days of
your purchase made on the Next app. This will be loaded automatically on to
your account and applied at checkout on your next purchase.
* We will also send a notification of this adjustment to your account via email
as well as a push notification if enabled on your device.
* The £5.00 reward is redeemable on all online orders over £5 after other
discounts have been applied and excludes deliveries.
* If you return items included in the order for a refund, in line with our
Returns Policy, we may deduct some or all of the £5.00 applied to your
account if the value of the items you keep is less than the minimum order
value (£5.01).
* The £5 reward applied to your account will only be valid for use until 30th
November 2022 after which it will be removed from your account.

ELEMIS PRO-COLLAGEN ICONS GIFT PROMOTION

* The Elemis Pro-Collagen Icons Gift will be automatically added to bag when
you buy two selected Elemis products. Elemis Pro-Collagen Icons Gift
contains: Pro-Collagen Naked Cleansing Balm 20g, Pro-Collagen Marine Essence
28ml, Pro-collagen Marine Cream SPF30 15ml.
* To get the saving, you must order the qualifying items within the same order
at the same time. If you later return one of the items, you will no longer be
entitled to the discount. This offer applies to selected indicated items when
purchased at full price.
* The Elemis Pro-Collagen Icons Gift can be added once 2 qualifying Elemis
products have been added to the bag on either the Product or Shopping Bag
Pages.
* The promotion can only be used by the account holder and you must be logged
in to your account to view and shop the promotion.
* This offer is not available to staff.
* Offer applies while stocks last.

YSL ICONS GIFT PROMOTION

* The YSL Icons Gift will be automatically added to bag when you buy two
selected YSL products. YSL Icons Gift contains: YSL Touche Éclat Blur Primer
10ml, YSL Mascara Volume Effect Faux Cils The Curler in Black 2ml, YSL Black
Opium Eau de Parfum 7.5ml, YSL Rouge Pur Couture The Slim Lipstick Wild
Limited Edition 2020 in 114 2.2g
* To get the saving, you must order the qualifying items within the same order
at the same time. If you later return one of the items, you will no longer be
entitled to the discount. This offer applies to selected indicated items when
purchased at full price.
* The YSL Icons Gift can be added once 2 qualifying YSL products have been
added to the bag on either the Product or Shopping Bag Pages.
* The promotion can only be used by the account holder and you must be logged
in to your account to view and shop the promotion.
* This offer is not available to staff.
* Offer applies while stocks last.

OLAPLEX GIFT PROMOTION

* The Olaplex No. 3 Hair Perfector Gift will be automatically added to bag when
you buy two selected Olaplex products. Olaplex Gift contains: No.3 Olaplex
Hair Perfector 30ml
* To get the saving, you must order the qualifying items within the same order
at the same time. If you later return one of the items, you will no longer be
entitled to the discount. This offer applies to selected indicated items when
purchased at full price.
* The Olaplex Gift can be added once 2 qualifying Olaplex products have been
added to the bag on either the Product or Shopping Bag Pages.
* The promotion can only be used by the account holder and you must be logged
in to your account to view and shop the promotion.
* This offer is not available to staff.
* Offer applies while stocks last.

L'OCCITANE SHEA BUTTER GIFT PROMOTION

* The L’Occitane Shea Butter Gift will be automatically added to bag when you
buy two selected L’Occitane products. L’Occitane Shea Butter Gift contains:
L'Occitane Body Shower Oil 75ml, L'Occitane Rich Body Cream 20ml, L'Occitane
Intensive Hand Balm 10ml, L'Occitane Light Comforting Cream, L'Occitane Bag
* To get the saving, you must order the qualifying items within the same order
at the same time. If you later return one of the items, you will no longer be
entitled to the discount. This offer applies to selected indicated items when
purchased at full price.
* TheL’Occitane Shea Butter Gift can be added once 2 qualifying L’Occitane
products have been added to the bag on either the Product or Shopping Bag
Pages.
* The promotion can only be used by the account holder and you must be logged
in to your account to view and shop the promotion.
* This offer is not available to staff.
* Offer applies while stocks last.

THIS WORKS GIFT PROMOTION

* The This Works Gift will be automatically added to bag when you buy two
selected This Works products. This Works Gift contains: This Works Brighter
Days Uplifting Candle
* To get the saving, you must order the qualifying items within the same order
at the same time. If you later return one of the items, you will no longer be
entitled to the discount. This offer applies to selected indicated items when
purchased at full price.
* The This Works Gift can be added once 2 qualifying This Works products have
been added to the bag on either the Product or Shopping Bag Pages.
* The promotion can only be used by the account holder and you must be logged
in to your account to view and shop the promotion.
* This offer is not available to staff.
* Offer applies while stocks last.

Sale Events

VIP SALE

1. Only invited Next customers will be able to book a slot and order from the
VIP Online Sale. Do not forward details of this service - they are specific
to your account. Exclusions to the VIP Online Sale apply.
2. Slots are limited and will be available on a first come, first served
basis. Time slots are restricted to one slot per customer.
3. If you have an alternative delivery address set as a default, or select
store delivery, you may be required to pay for your sale order in full. If
you would like to add your sale order to your nextpay account (subject to
available credit), sign into My Account www.next.co.uk/secure/account/Login
and remove the default delivery address before logging into your VIP slot.
Your order will be delivered to your billing address. The default store can
only be changed when you register for your VIP slot. After this the default
store cannot be changed for VIP sale orders.
4. You must use www.next.co.uk/eoss/ to ensure you receive the sale prices. No
price adjustments will be offered once an order has been completed without
using the above link.
5. During busy periods, we may restrict the number of items you can add to
your shopping bag. When this happens, you will have the opportunity to
remove items and complete your order.
6. The VIP Online Sale is very popular and you have been sent an invitation
before other Next customers. In the interests of fairness, if you book a
VIP shopping slot and do not use it, this may also affect your eligibility
for any priority VIP Online Sale invitations in the future.
7. All Sale items are subject to availability.
8. Next day delivery is not available for VIP Sale orders.
9. Delivery of in stock items can take up to 42 days. You will be advised of
the estimated delivery date at the time of order.
10. Send to a friend delivery service will not be available during the Next
Sale.
11. Delivery to Next stores is available (selected stores only) for sale orders
but delivery to Evri Parcel shops.
12. Klarna cannot be used as a payment method for VIP Online sale items.
13. The following items are not included in the sale unless otherwise stated:
flowers, gift cards, personalised items or items made to your order,
photos, domestic appliances, gift experiences, wall stickers, garden and
plants, Hammonds bedrooms, Beaverbrooks products & Laura Ashley.
14. Unfulfilled day 1 slots may be offered to non nextpay credit account
holders.

DESIGNER BRANDS EVENT

1. The items available within this event are exclusive and available for a
limited time only.
2. If you have an alternative delivery address set as a default, or select
store delivery, you may be required to pay for your sale order in full. If
you would like to add your sale order to your nextpay account (subject to
available credit), sign into My Account www.next.co.uk/secure/account/Login
and remove the default delivery address before logging into your slot. Your
order will be delivered to your billing address.
3. You must use www.next.co.uk/eoss/ to ensure you receive the sale prices. No
price adjustments will be offered once an order has been completed without
using the above link. Prices for this event were established on
www.next.co.uk
4. During busy periods, we may restrict the number of items you can add to
your shopping bag. When this happens, you will have the opportunity to
remove items and complete your order.
5. The Designer Brands Event is very popular and you have been sent an
invitation before other Next customers. In the interests of fairness, if
you do not use it, this may also affect your eligibility for any priority
VIP Online Sale invitations in the future.
6. All Sale items are subject to availability.
7. Next day delivery is not available for Designer Brands Event orders.
8. Delivery of in stock items can take up to 42 days. You will be advised of
the estimated delivery date at the time of order.
9. Send to a friend delivery service will not be available during the Designer
Brands Event.
10. Delivery to Home, Next stores (selected stores only) and Evri Parcel Shops
is available for sale orders.

NEW NEXTPAY CUSTOMERS - PRIORITY VIP SALE ACCESS

**Day 1 access to our Priority sale also known as VIP Sale is a benefit
exclusive to nextpay customers. Exclusions apply. To be allocated a VIP sale
invite for the upcoming Sale you will need to be opted in to receive marketing
emails and have successfully created your nextpay account by 11.59pm on Tuesday
14th March 2023. You will receive your Early Access invite by the 18th March
2023. Priority access gives you the first choice of available time slots for Day
1 sale access. If you sign up after the cut-off date you will be included in a
subsequent Sale Invite.

MAIN SALE & CLEARANCE EVENTS

* All sale items are subject to availability.
* Next day delivery is not available for Sale orders.
* Delivery of in stock items can take up to 42 days. You will be advised of the
estimated delivery date at the time of order.
* Delivery to Next stores and Evri Parcel shops is available for sale orders.
* The following items are not included in the sale unless otherwise stated:
flowers, gift cards, personalised items or items made to your order, photos,
domestic appliances, gift experiences, wall stickers, garden and plants,
Hammonds bedrooms, Beaverbrooks products, Laura Ashley and
childsplayclothing.co.uk.
* Our Sale events are really popular therefore in the interests of fairness, we
will turn our Save Bag and Save for Later features off so that everyone gets
a fair chance to purchase their items of choice.

Personalised and Made to Order Items and Fabric by the Metre

Due to the bespoke nature of these items you can only return items which are
faulty, do not fit their description, or meet with your instructions. If our
order is faulty in any way, please contact us on 0333 777 8138.

ART2ORDER

As all framed items are custom-made to order, cancellation is not possible after
the order has been placed and accepted. Framed items are custom-made and may
only be returned if faulty or not as described.

Unframed Items - Under the Consumer Rights Act 2015, you have the right to
cancel orders containing only unframed items within a period of 14 days. Please
be aware that your right to cancel does not apply to items made to your order.
You must inform us of your wish to cancel in writing either by letter or email
within a period of 14 days. The period of 14 days begins on the day after the
day you receive your goods. You must take reasonable care of the goods and not
use them. You should return goods to us in their original packaging, wherever
possible, as soon as possible after informing us of your wish to cancel. If you
return goods to us, we will not be responsible for any loss or damage to them
during transit and we recommend that you use a recorded or secure delivery
method. If goods are lost or damaged in transit, we may charge you, or not
refund to you, amounts that are attributable to the loss or damage.

For full details of your rights under the Consumer Regulations, please contact
your Citizens' Advice Bureau or a solicitor.

RETURNS

If you wish to arrange for goods to be returned, please contact customer
services on 01273 511943 quoting your order number and reason for return.
Instructions on how to return your order to us will be provided. Once we receive
the returned product, we will replace or refund as required.

Please note:

Goods must be returned in good condition, carefully repacked in the original
packaging. We strongly recommend that you request and retain proof posting for
any items returned. We cannot consider a claim for returned goods lost in
transit without one. No returns will be accepted at our warehouse, unless
pre-authorised as stated above.

REFUNDS

Refunds are normally processed within 5-days of receipt of goods at our
warehouse. Refund of 'returned Products' lost in transit will not be considered
unless proof of posting is supplied.

DAMAGE/NON-DELIVERY

If goods are received damaged, please notify our customer services as soon as
possible after receipt on 01273 511943. Damaged product and packaging must be
retained in case inspection is requested by our carriers.

AVAILABILITY AND DELIVERABILITY

Your order will be fulfilled by the delivery date set out in the Dispatch
Confirmation or, if no delivery date is specified, then within 30 days of the
date of the Dispatch Confirmation, unless there are exceptional circumstances.
We will contact you if your order will not be fulfilled within this time. In the
unlikely event we are unable to supply the product ordered, we will advise you
as soon as is possible.

CORRECTIONS

Descriptions of goods and services included in the Art2order site are accurate
to the best of our knowledge. We do our best to correct errors or omissions as
soon as we are aware of them. However, you should be aware that the colours and
appearance of images, mounts and frames may vary very slightly from the way they
appear on the screen. Also print sizes can vary slightly between production
batches. For this reason, we strongly recommend that you wait to receive your
unframed prints before committing to third-party frames. If you need to know the
precise dimensions of a product, please contact us.

The images used on the Art2order website are the property of Art2order or their
respective copyright owners. You must not reproduce, modify or distribute our
images or any part of those images in any manner, whatsoever.

Home & Garden

NEXT 12PC DINNERSET AND 4PK PASTA BOWLS OFFERS

SAVING APPLIED WILL BE APPORTIONED ACROSS ALL QUALIFYING ITEMS.

E.G. SAVE £2 WHEN BUYING NEXT BRONX 12PC DINNERSET WITH NEXT BRONX 4PK PASTA
BOWLS OFFER:

FULL PRICE DISCOUNTED PRICES ITEM 1 £48 46.67 ITEM 2 £24 £23.33 TOTAL £72 £70
(£2 SAVING APPLIED)

TO GET THE SAVING, YOU MUST ORDER THE QUALIFYING ITEMS IN THE SAME ORDER AT THE
SAME TIME. IF YOU LATER RETURN ONE OF THE ITEMS, YOU WILL NO LONGER BE ENTITLED
TO THE DISCOUNT. THIS OFFER APPLIES TO SELECTED ITEMS WHEN PURCHASED AT FULL
PRICE.

‘3 FOR 2’, ‘4 FOR 3’ OFFERS

Saving applied will be equal to the price of the cheapest item bought in offer
and will be apportioned across all qualifying items.

E.g. 3 for 2 Offer:

Full Price Discounted Prices Item 1 £7 £4.90 Item 2 £7 £4.90 Item 3 £6 £4.20
Total £20 £14 (£6 saving applied, equivalent to cheapest item bought)

SAVE 10% ON NEXT FURNITURE & RUGS OFFER

Saving applied will be apportioned across all qualifying items.

E.g. to read Save 10% when buying 2 or more selected items each priced at £150
or above across Next Sofas, Chairs, Beds, Mattresses, Rugs and Furniture
Collections Offer:

Full Price Discounted Prices Item 1 £225.00 £202.50 Item 2 £299.00 £269.10
Total £524.00 £471.60 (£52.40 saving applied, equivalent to cheapest item
bought)

NEXT TO NO TIME

Furniture build service available with selected items of Next To No Time
furniture only.

Please order for each item you wish to be built. Wall attachment not included.
The address at which the Assembly Service is required must be within the
mainland of the United Kingdom (excluding Channel Islands, Isle of Man, Isle of
Wight and Scottish Islands).

SOFAS AND FURNITURE

When ordering a sofa, or armchair, you can order a free swatch of fabric to be
sure of the colour and texture – to do this, please contact us on 0333 777
8000#.

Please check the dimensions of your chosen sofa or furniture item to ensure it
will fit through ALL doors, hallways, up or down stairs, and round tight corners
to its final destination.Once you have selected your item and are ready to place
your order, we will provide details of the estimated timescale for delivery.

We deliver 7 days a week, except for bank holidays. For all large items
requiring two person delivery, a delivery fee of £15 will apply, and a fee of
£4.95 for all smaller items.

You will only be charged one delivery fee for orders with multiple items.The
timescale for delivery will be based upon the item with the latest availability,
to ensure all items are delivered together.

Items under our 5 DAY DELIVERY scheme will be delivered within 5 working days
(subject to stock and courier availability).

If the initial delivery date given is not convenient for you, we will offer two
alternative dates. Please be aware that the alternative dates are likely to be
after the agreed 5 day timeframe. If we have said we will deliver within 5 days
but no do not offer a delivery time within that timeframe, please contact us on
0333 777 8077#.

When your items are ready for delivery, we will be in touch with a delivery
date. Unless you have chosen the 2 hour delivery slot, you will be given the
option to choose a slot either before 12 noon, between 10am and 2pm, or after
1pm.

LIFE STRUCTURAL GUARANTEE FOR FURNITURE FRAMES AND DINING TABLES

For selected Next Furniture items (which will feature the Next Lifetime
guarantee logo) purchased from January 1st 2023, our Structural Guarantee covers
your furniture against manufacturing faults or defects of the frame construction
from the date of delivery. Items of garden furniture, mattresses, recliner sofas
& chairs and children’s furniture are not covered by this guarantee. When
claiming, you will be required to provide proof of purchase. Your guarantee
provides a repair service should your furniture item fail during the guarantee
period. We reserve the right to use alternative materials, where the original is
no longer available if fabric needs to be replaced in order to carry out a frame
repair, this may not be exactly the same as the original fabric, but we will try
to find the closest match from available current fabric. If your product cannot
be repaired, or it is not cost effective for us to carry a repair, we will
replace it with the same model, where available or, if this is no longer
available, substitute an equivalent specification or value.

This guarantee does not cover: the feet of the item; where there is evidence of
accidental or deliberate damage; where an item has been modified, altered or
repaired by anyone other than us or at our instruction; wear and tear; where you
have failed to properly maintain the item; if the structure has been subject to
adverse moisture, or has been used in a non-domestic environment; if the product
is in an unsanitary condition (for example, caused by pets), or exposure to
chemicals or fluids. We reserve the right to refuse to collect and/or dispose of
any unsanitary product. This guarantee is not transferable, if you sell or
donate your furniture item to someone else.

SOFA AND FURNITURE DELIVERY, RETURNS AND CANCELLATIONS

The Day of Delivery

* Please ensure you are at the property at the agreed time to accept delivery,
and that our delivery staff have clear access to deliver your items.
* If you have an upholstered* item our drivers will offer to fit the feet and
take away the packaging. This Service is only available to UK Mainland and
Northern Ireland customers. (Excludes Recliners, Sherlock, Accent upholstery
items and all Dining Chair ranges, please refer to product information
online)
* Once we have unpacked your item(s), you will be asked to check them.
Self-assembly items will be placed in their packaging in the room of your
choice.
* You will be charged if you are not at home to accept delivery at the agreed
time or delivery is refused by you.

If You Change Your Mind and Wish to Cancel After Delivery

* You must take reasonable care of the goods whilst they are in your
possession. You may inspect the goods but must not use them. Please return
goods to us in their original packaging and ensure that all parts and
fittings are included. If the item has been assembled then it cannot be
returned, unless faulty.
* If you return goods to us without arranging collection by us, we will not be
responsible for any loss or damage to them. We recommend a recorded or secure
delivery method is used when returning goods to us. If goods are lost or
damaged in transit, we may charge you the value for loss or damage, or deduct
this amount from your refund.
* Charges for collection are shown in the table below.
* If you wish to return or cancel an order, arrange a collection, or have any
further queries about the returns and cancellation process, please contact us
on 0333 777 8999#.

*All timings start on the day after delivery.

Day 1 to 14

* If you wish to return or cancel your order, you must notify us within 14
days.
* A charge of £30 will apply per collection.

After Day 15

* We will be unable to accept a return until we have carried out a full
independent inspection of the goods in your home
* Once we have deemed the item(s) as fit for re-sale, we will collect the goods
and charge you £60 to cover the cost of the inspection(s), collection(s) and
re-stocking of the sofas or furniture. The sofa or furniture will then be
refunded after an additional check at our warehouse.

The policy above complies with the Consumer Contracts Regulations 2013. For full
details of your rights under the Regulations, please contact your local Citizens
Advice Bureau or a Solicitor.

10 YEAR STRUCTURAL GUARANTEE FOR SOFA & ARMCHAIR FRAMES

For sofas purchased from 3 July 2018, our Structural Guarantee covers your sofa
against manufacturing faults or defects of the frame construction and suspension
springs for 10 years from the date of delivery. When claiming, you will be
required to provide proof of purchase. Your guarantee provides a repair service
should your frame fail during the guarantee period. We reserve the right to use
alternative materials, where the original is no longer available. If fabric
needs to be replaced in order to carry out a frame repair, this may not be
exactly the same as the original fabric, but we will try to find the closest
match from available current fabric. If your product cannot be repaired, or it
is not cost effective for us to carry out a repair, we will replace it with the
same model, where available or, if this is no longer available, substitute an
equivalent specification or value. This guarantee does not cover: the feet of
the sofa; where there is evidence of accidental or deliberate damage; where the
item has been modified, altered or repaired by anyone other than us or at our
instruction; wear and tear; where you have failed to properly maintain the item;
if the timber has been subject to adverse moisture, or has been use in a
non-domestic environment; if the product is in an unsanitary condition (for
example, caused by pets), or exposure to chemicals or fluids. We reserve the
right to refuse to collect and/or dispose of any unsanitary product. This
guarantee is not transferable, if you sell or donate your sofa to someone else.

FAULTY FURNITURE ITEMS

* If you believe any sofa or furniture item is faulty, please contact us on
0333 777 8999# as soon as you become aware of a fault.
* We will then arrange for an independent expert to inspect the item in your
home. Where possible, they will arrange for the fault to be repaired. If your
sofa or furniture item is deemed to be faulty within 30 days of receipt, and
you do not wish for the item to be repaired or replaced, you are able to
reject the item and receive a full refund.
* If the item cannot be repaired, we will arrange to collect the item free of
charge. The item will either be replaced, or a full refund will be issued to
you if you have chosen to reject the item.

MATTRESSES

Please leave the protective wrapping on your mattress until you are sure you
wish to keep it. For health and hygiene reasons, once mattresses have been
unwrapped, they cannot be returned unless they are faulty. This does not affect
your legal rights.

When you buy a new mattress from us, we can take away and dispose of your old or
unwanted item, for a free of £20.

101 NIGHTS TRIAL

The trial begins on the day the mattress is delivered. If you wish to return the
mattress for free, please contact customer services (0333 777 8000) and they
will arrange collection and send out a returns bag that the mattress must be
packed in and sealed with tape. Our delivery team will collect from the room of
your choice. Please do not leave the mattress outside, as unfortunately we will
not be able to take any items which have been damaged due to being left outside.
Our carriers are also required to use their discretion, and may refuse the
collection, if they feel the mattress presents a health and safety risk. This
offer is in addition to your usual legal rights, which are not affected.

NEXT OWN BRAND MATTRESSES 10 YEAR GUARANTEE

Next 10 Year guarantee for your peace of mind our Next mattresses are guaranteed
for 10 years (for item T24901, A05643, 119510 & C07961 only a 1 year guarantee
applies). The guarantee starts from the date of delivery. We will repair, free
of charge, any product that becomes defective due to faulty materials or poor
workmanship. This includes the following faults: filling settlement issues,
faulty spring unit, stitching issues, tufting issues, zip issues, excessive
smells and poor finish.

If you experience any problems with your mattress please contact our customer
service team;

* By calling 0333 777 8999
* By visiting the help page on our website; www.next.co.uk/help
* Or writing to us at the address below

1. This guarantee is in addition to and does not affect your statutory rights.
2. Proof of purchase is required.
3. This guarantee provides a repair or replacement service should your
mattress develop one of the faults listed above during the guarantee
period.
4. If your product cannot be repaired, Next will replace it with the same
model or, if no longer available, substitute with an equivalent
specification mattress or the same value towards the purchase of a new
mattress.
5. Our mattresses are designed and manufactured to work to their optimum level
when paired with one of our corresponding divan bases or bed frames.
6. Any mattress which develops a fault due to being used on a non-compatible
divan base, or where bed slats are greater than 75mm apart, will not be
covered by the guarantee.
7. Turning and rotating of the mattress must be carried out as per the care
instructions.
8. Any evidence of misuse, mistreatment, customer abuse, or failing to
maintain as per the care guide, will void the guarantee.
9. This guarantee covers domestic use only and does not cover use for any
commercial purposes such as hospitality and lodging.
10. We reserve the right to refuse to collect and /or dispose of any soiled or
unsanitary mattress.
11. This guarantee is provided by Next Retail Limited, Desford Road, Enderby,
Leicester LE19 4AT.

PILLOWS & DUVETS

To ensure these products are returned in a clean and re-saleable condition,
please use the returns bag provided. Please also ensure all items in a set are
returned together.

LIGHTING

For your safety these products must be installed in accordance with local
building regulations. If in any doubt or where acquired by law consult a
competent person who is registered with an electrical self certification scheme.

DOMESTIC APPLIANCES

Please read these products terms and conditions carefully as they set out the
terms under which Next Domestic Appliances, (operated by Appliances Online Ltd,
trading as Next Domestic Appliances) makes the products available to you
("Product Terms").

PRICES

The prices payable for the items that you order are clearly set out on the web
site or in the Next Directory. All prices are expressed inclusive of any VAT
payable. The price of the items does not include the delivery charge. The
delivery charge is £19.99* for mainland UK (£29.99 for Northern Ireland).
*Please note that there is an additional charge of £6.50 for deliveries made on
a Saturday, £9.99 for next day and £2.99 for rapid deliveries (available in
mainland UK only).

PRODUCT DIMENSIONS, WEIGHTS, COLOURS & SPECIFICATIONS

It is important to note that the product dimensions do not include any
protruding features such as, controls and handles etc. Product dimensions
represent the casing of the appliance only.

Whilst we try to be as accurate as possible, all sizes, weights and measurements
quoted on this website are approximate.

Images of the products shown on this website are for illustrative purposes only.
We have made every effort to display all product colours accurately. However we
cannot guarantee that the image displayed on your monitor will accurately
reflect the true colour of the product delivered to you. Please be aware that
colours may differ between manufacturers.

Whilst every effort has been made to ensure that product specifications are
correct on this website due to continual product development through research &
design specifications may change without notice.

AVAILABILITY

If for any reason beyond our reasonable control, we are unable to supply a
particular item, we will notify you as soon as possible. Payment will be taken
for out of stock appliances to secure stock, only if you are happy to proceed
with the order and agree to wait for the appliance.

CONTRACT

There will be no contract of any kind between you and us until payment for your
goods is authorised by your Next account, bank or credit card issuer. At any
point up until then, we may decline to supply the goods to you without giving
any reason. At the moment that payment for the goods is authorised, (and not
before), a contract will be made between you and us. Authority for payment must
be given at the time of the order. Payment for your order will be taken once
stock availability has been confirmed. If for any reason the goods can not be
supplied then payment will be refunded in full. Refunds can take up to 14 days
as per the Consumer Rights Act 2015.

DELIVERY

Delivery will be made to the address specified by you. Please note that our
standard delivery of products is within mainland UK, including the Isle of
Wight. Our courier will make all deliveries to you. We do our best to secure
delivery within 3-7 working days, (up to 14 working days for Northern Ireland),
of the date of your order. If you order and specify items with different
delivery dates, we will ship them separately and you will be charged a delivery
charge each time. The cost for delivery is £19.99 (£29.99 For Northern Ireland)
regardless of the number of items delivered, on a particular date. There is an
additional charge of £6.50 for deliveries made on a Saturday, £9.99 for next day
and £2.99 for rapid deliveries (Please note, this service is only available to
UK mainland postcodes). Surcharges may apply for special deliveries where there
are access restrictions. If you are not at home for a pre-arranged delivery then
we reserve the right to charge you £19.99 (£29.99 Northern Ireland) again to
redeliver your order. If you wish to change the delivery date once it is agreed
then please give us no less than 3 working days notice prior to delivery. If
less than 3 working days is given, an additional £19.99 (£29.99 for Northern
Ireland deliveries) may be charged.

*Please note, next day delivery is only available on orders placed Monday to
Friday. This service is available in UK mainland only.

On delivery our couriers will unpack the appliance and you will be required to
sign a Proof of Delivery which shall be conclusive evidence that you have
received your order.

You agree to check the goods on receipt and inform us of any obvious external
cosmetic damage following inspection of the goods. If there is any obvious
cosmetic external damage to the goods at the time of delivery then you agree to
note these on the delivery paperwork or refuse the delivery.

Signing the delivery note to accept receipt, allowing our drivers time to unpack
the goods and confirming you have inspected them for any obvious external
cosmetic damage are conditions of the sale and we reserve the right not to
complete the delivery if you refuse these conditions. If we refuse delivery then
the goods will be returned and all monies paid will be refunded.

Where any obvious cosmetic external damage has been noted on your Proof of
Delivery this shall not affect your legal rights. Please refer to our Returns
section for information on Non Faulty and Faulty Goods.

Subject to the other provisions of these conditions we shall only be liable for
any foreseeable consequence to both of us at the time you make the relevant
order. Our liability shall not in any event include pure economic loss, loss of
profits, loss of business, depletion of goodwill and similar loss), costs,
damages, charges or expenses caused directly or indirectly by any delay in the
delivery of the goods.

All products are sold on the basis that they are suitable for domestic use only.
Use of products for non domestic use could void your warranty.

RAPID DELIVERY

There is an additional charge of £2.99 payable for rapid deliveries. Rapid
delivery is available on selected products only. We will endeavour to get your
appliances to you as soon as 2 working days. When this is not possible a
suitable alternative delivery date will be offered. This service is available
for mainland UK deliveries only. All other Terms and Conditions apply, including
those for additional services.

* We reserve the right to retain the collection charge if collection fails for
any of the reasons mentioned above.

CONNECTION

You can request that our delivery team connect your freestanding washing
machine, washer dryer or dishwasher. This must be done at the point of order and
a charge* will be made for each item. * Connection of a freestanding washing
machine, washer dryer or dishwasher to suitable existing plumbing and plug
socket is £19.99 per item.

Connection can be carried out to an existing standard domestic appliance water
connection situated within one metre of the appliances location and to a
suitable existing 13 amp socket within reach of the appliance's power lead.
Included in the connection will be the removal of transit brackets and a test of
the appliance.

The delivery team will be unable to connect your new appliance if:

* The old machine is not disconnected.
* Any electrical/plumbing supplies needed fail the delivery team's testing or
are considered unsuitable.
* Any water supply needed cannot be isolated or is unsuitable.
* Any drainage/waste facilities needed are unsuitable.
* Mechanical adjustments are required to the appliance(s) to overcome such
things as water pressure problems.
* Alterations to existing plumbing and electrical wiring are required i.e. Hard
Wired.
* Alterations are required to existing cupboards and cabinets.

* We reserve the right to retain the connection charge if connection fails for
any of the reasons mentioned above. Please note, this service is only available
in mainland UK.

RECYCLING

You can request that our delivery team collect and recycle your old appliance.
This must be done at the point of order and a charge will be made for each
item**. We have a maximum pick up weight of 50Kg.

All goods for collection and recycling must be disconnected from all water,
electrical and gas supply in advance of the goods being removed and free from
any housing units. All appliances should be emptied and, in the case of
refrigeration, products defrosted. Only like for like appliances can be
collected for recycling.

Collected goods for recycling are deemed to have zero value.

** Recycling for each appliance is £14.99.

Please note, this service is only available in mainland UK.

CANCELLATION

If you wish to cancel your order before delivery, wherever possible we ask that
you advise us at least 3 working days before your planned delivery date.

Where the goods have been delivered to you, you may cancel your contract up to
14 days from the date of delivery and return the goods to us, in line with the
Consumer Contracts Regulations 2013. We reserve the right to charge you to
collect the goods and to charge you for any damage that may have occurred whilst
the goods have been in your possession, if necessary. For further information
and charges please see Returns. No goods can be returned to store for a refund -
all cancellations must be processed via Next Domestic Appliances. This does not
affect your legal rights.

Returns - Non Faulty Goods

If you decide to return your goods to us we do reserve the right to charge you
£99.99 for collection. Refunds can only be made by the same method used for
purchase.

If for any reason you need to return an item within 14 days of receiving
delivery, please call the Next Domestic Appliances customer help line (0333 777
8907#) and advise a member of our team that you wish to return the product and
the reason for return. We will then organise for the goods to be collected by
our courier usually within 5-7 days. The charge for collecting goods is £99.99
which reflects the actual cost of collection, unless the goods are faulty.

Under the terms of the Consumer Contracts Regulations you as the customer have a
duty of care for the product whilst it is in your possession. If products are
damaged by you and subsequently returned, a charge will be made to repair the
product to its original condition. Please be aware that where repair is not
economically viable no refund will be made. Items purchased at Next Domestic
Appliances cannot be returned to a Next store. Your legal rights are not
affected.

RETURNS - FAULTY GOODS

Notwithstanding our Delivery condition above If, after the goods have been
fitted, you find a fault; we reserve the right to request that the following
steps are complied with:you provide written notice of the defect to us and/or
telephone us quoting your order reference number; andyou allow us to provide an
engineer, you will be contacted to arrange a house visit to inspect the goods
and confirm the fault or if asked by us we will arrange for the goods to be
collected from you and returned Next Domestic Appliances at the our expense for
the examination to take place there.

Upon confirmation from the engineer that there is fault, and the goods do not
conform to the contract, we shall at our option repair or replace such goods (or
the defective part) or refund the price of such goods, whichever is considered
to be economically viable by Next Domestic Appliances. If the fault has been
reported to us within 30 days of the date of receipt, you may choose to reject
the goods and receive a full refund.

Next Domestic Appliances shall not be liable for the goods if you continue to
use the goods after giving such notice to us; or alter or repair the goods
without the written consent of Next Domestic Appliances.

To resolve your problem with regard to Faulty products please contact one of our
helpful and friendly customer service team on 0333 777 8907# who will be happy
to resolve your problem as quickly and efficiently as possible with the minimum
disruption possible.

PAYMENT

YOU CAN PAY WITH YOUR NEXT ACCOUNT OR ANY OF THE FOLLOWING MAESTRO, MASTERCARD,
AMERICAN EXPRESS OR VISA CARDS. YOUR PAYMENT CARD DETAILS WILL BE ENCRYPTED TO
MINIMISE THE POSSIBILITY OF UNAUTHORISED ACCESS OR DISCLOSURE. AUTHORITY FOR
PAYMENT MUST BE GIVEN AT THE TIME OF ORDER. IT MAY BE NECESSARY TO RE-CONFIRM
YOUR SECURITY NUMBER FOR DATA PROTECTION REASONS. PAYMENT WILL BE TAKEN FOR OUT
OF STOCK APPLIANCES TO SECURE STOCK, ONLY IF YOU ARE HAPPY TO PROCEED WITH THE
ORDER AND AGREE TO WAIT FOR THE APPLIANCE.

WE ACCEPT INTERNET ORDERS ONLY FROM WEB BROWSERS THAT PERMIT COMMUNICATION
THROUGH SECURE SOCKET LAYER (SSL) TECHNOLOGY, FOR EXAMPLE, 3.0 VERSION OR HIGHER
OF EXPLORER AND VERSIONS 3.02 OR HIGHER OF NETSCAPE. THIS MEANS YOU CANNOT
INADVERTENTLY PLACE AN ORDER THROUGH AN UNSECURED CONNECTION.

LIABILITY

The following provisions set out the entire financial liability of Next Domestic
Appliances (including any liability for the acts or omissions of its employees,
agents and sub-contractors) to you in respect of:any breach of these
conditions;any use made or resale by you of any of the goods, or of any product
incorporating any of the goods; and any representation, statement or tortious
act or omission including negligence arising under or in connection with the
Contract.

All warranties, conditions and other terms implied by statute or common law
(save for the conditions implied by the Consumer Rights Act 2015) are to the
fullest extent permitted by law excluded from the Contract.

Nothing in these conditions excludes or limits the liability of Next Domestic
Appliances:

for death or personal injury caused by Next Domestic Appliances negligence; or
under section 2(3), Consumer Contracts Act 1987; or for any matter which it
would be illegal for Next Domestic Appliances to exclude or attempt to exclude
its liability; or for fraud or fraudulent misrepresentation.

Subject to the above clauses:

Next Domestic Appliances total liability in contract, tort (including negligence
or breach of legal duty), misrepresentation, restitution or otherwise, arising
in connection with the performance or contemplated performance of the Contract
shall be limited to the Contract price; andwe will only be responsible for any
losses that you suffer as a result to the extent that they are a foreseeable
consequence to both of us at a the time you make the relevant order. Our
liability shall not in any event include loss of profit, loss of revenue, loss
of business, wasted expenditure, depletion of goodwill, and loss of privacy or
any other claims which arise out of or in connection with the Contract.

GENERAL

These terms and conditions set out the basis on which you can use our website
and place orders for items from Next Online. To register on the site and to
place orders with Next you must be aged 18 or over and a UK resident. By
ordering goods from Next Online you are deemed to have understood and accepted
these terms. The supplier of the goods featured is Next Online, a trading name
of Next Retail Limited and part of Next Holdings Limited, (“Next”, “we”, or
“us”). Registered Office: Desford Road, Enderby, Leicester, LE19 4AT. Registered
company number: 4521150 (England and Wales). You may contact us at this address
or by email through the help section at next.co.uk or call us on 0333 777 8000#.
Lines open 8am to 9pm Monday to Friday & 8am to 7pm Saturday and Sunday.
Telephone calls to and from Next Online will be recorded and monitored as part
of our efforts to further improve service to our customers. We may contact you
for marketing purposes by email, mail or telephone with relevant offers from the
following Next Holdings Limited Companies: Next Retail Limited and Lipsy
Limited. We may also contact you for market research purposes. Next Retail
Limited is authorised and regulated by the Financial Conduct Authority for
consumer credit. #For call charges contact your service provider.

Customer Services

If you have an order query please email us at
enquiries@nextdomesticappliances.co.uk or call us on 0333 777 8907# Monday to
Friday 8am - 7pm and Saturday to Sunday 8am - 6pm.

Please note telephone calls may be recorded for training and quality purposes.

Next Domestic Appliances, AO Limited, Aspinall House, Middlebrook, Bolton. BL6
6QQ

Made To Order Curtains, Curtain accessories, Cushions, Blinds.

Measurements

Please check your measurements using our measuring guides to ensure that the
correct sizes are ordered. All products are to fit the measurements you have
provided and are made to order and orders cannot therefore be cancelled or
altered once the order has been placed. WE STRONGLY RECOMMEND THAT A FREE FABRIC
SAMPLE IS ORDERED TO ENSURE THE COLOUR AND TEXTURE ARE TO YOUR LIKING as
computer monitors vary greatly in colour and shade representation and are not an
exact representation of the product.

CANCELLATIONS

As all items are made to order, cancellation is not possible once the order has
been placed. This is due to the products' bespoke nature.

DELIVERY

We aim to despatch all items within 7 working days of the order being placed. We
will email you when your products are despatched. Delivery is by courier at a
cost of £4.95 per order. Delivery is usually during business hours. For certain
areas such as Northern Ireland, Scottish Highlands and Islands, Isle of Man and
the Channel Islands, delivery will take an extra day. Delivery times cannot be
guaranteed.

RETURNS

Products are all made to order so can only be returned if faulty, or not made to
the specification given. If you wish to arrange for goods to be returned, please
contact customer services on 0333 777 8160#. If the products are is considered
faulty by Next we will at our discretion either rectify the problem or offer a
full refund and you will incur no return postage costs. If the returned goods
are found not to be faulty a fee for carriage will be charged at £9.95 per order
(to include collection and re-delivery) and the goods will be returned to you
with no credit being made to your account or refund given.

AVAILABILITY

All orders for products are subject to availability. Availability is usually
advises when placing an order but if this is not possible, we will advise of any
delay as soon as possible.

USAGE

All products are sold on the basis that they are suitable for domestic use only.
Please contact us for further information if you intend using any products in a
business or public environment.

WALL STICKERS

Delivery Schedule

We aim to dispatch all items within 5-7 working days of the order being placed.
We will email you when your products are dispatched. Delivery is by Royal Mail
at a cost of £4.95 per order. Delivery is usually during business hours. For
certain areas such as Northern Ireland, Scottish Highlands and Islands, Isle of
Man and the Channel Islands, delivery will take an extra day. Delivery times
cannot be guaranteed.

Next Wall Stickers operate a 14 day policy from date of order before we can
class an item as lost in transit. If your goods do not arrive once these
timescales have been breached then we'll gladly re-make your order.

You will become the owner of the goods you have ordered when they have been
delivered to you. Once goods have been delivered to you they will be held at
your own risk and we will not be liable for them. We will not refund goods that
are delayed in transit due to any reason, including industrial action by third
parties.

If the goods we deliver are damaged or defective please email us on
help@nextwallstickers.co.uk with full details of the problem, within 30 days of
the delivery of the goods in question. If you discover a fault after 30 days, or
if you have any questions please contact 0333 777 4510# or send an email to
customer_team@next.co.uk. Your legal rights are not affected.

Customer Service / Contact Us

If you need to reach us, please email us on help@nextwallstickers.co.uk
alternatively, you can call on 0333 777 8999# or fax us on 0116 284 6436 or
write to us at: Home Customer Services, Desford Road, Enderby, Leicester. LE19
4AT

Cancellations

Wall Sticker products that give you a choice of colour and size are custom-made
to order. Cancellation is not possible after the order has been placed and
accepted. This is due to the products ‘bespoke' nature. If the products are
considered faulty or not as described by us, we will at our discretion either
rectify the problem or offer a full refund and you will incur no return postage
costs.

Returns

You can only return items which are faulty, do not fit their description, or do
not meet with your instructions, in a new and unused condition. If your order is
damaged in anyway once you receive it, please email us straight away and DO NOT
attempt to fit the wall sticker, we will replace the damaged goods.

Guarantee

All of our products carry a 12 month warranty. We reserve the right to inspect
claims under the above warranty prior to any settlement being authorised.

Colours

The colour of goods may vary slightly from that shown on the website due to
limitations of browser software and monitors. All measurements are metric.

Product Installation

We cannot be held responsible for any damage to paint work/fixtures and or
fittings during the process of installation/removal. Our products are classed as
Do-It-Yourself with the understanding that installation is to be carried out by
you the customer and we cannot be held responsible for the actions of our
customers during the handling of our products. In very rare cases paint may have
to be 'touched up' after removal/installation depending on the current state of
your painted walls.

GARDEN PLANTS

At Next Garden Plants we guarantee only to send you top notch plants, products
and gifts and will inspect everything carefully before it leaves us to make sure
it's in tip top condition. We also do our utmost to package and protect
everything so that it doesn't get damaged on its way. However, if you do have a
problem, here is what to do:

Customer Services

Please either phone on 01344 578 844 between 9am and 5pm, Monday to Friday, (For
call charges, contact your service provider) or email plants@next.co.uk.

Incorrect Goods

If we sent you something you hadn't ordered and which was not a substitute item
(see below), please contact us within 7 days informing us of the problem. You
can return it within 30 days unused in its original packaging and you will not
be charged.

Damaged In Transit

If your purchase is damaged in transit, please contact us within 7 days
informing us of the problem. You can return it within 30 days and either get a
replacement or a refund. Please make sure you give us your order number and
return the item in its original packaging. If you discover a fault after 30
days, or if you have any questions please contact: 0333 777 4510# or send an
email to plants@next.co.uk. Your legal rights are not affected.

Damaged or Defective Plants

If you receive a plant that is in bad condition when you take it out of the box,
contact us immediately. We will then ask you to send us a photograph so that
there is no doubt as to it's condition on arrival with you, as opposed to what
it looks like by the time you return it to us. Bear in mind that plants look
different depending on what time of year it is. If you choose a nice
leafy-looking deciduous shrub in the winter, remember it's going to turn up
looking pretty bare. It doesn't mean there's anything wrong with it, just that
it's out of season and will perk up when the weather does. Perennial plants
won't even show above the soil level in a pot during the winter, but that
doesn't mean you've been fobbed off with a bunch of soil. However, provided that
you have contacted us within 7 days of receiving the defective plant we will be
happy to arrange for a refund or replacement once we have received the pictures
and determined the cause of the problem.

One year Guarantee on Plants, shrubs, trees and perennials

Our plants (all fully hardy shrubs, trees and perennials, excluding bulbs,
annuals, biennials and short-lived perennials) are all guaranteed for one year
after you've bought them. If the plant fails in the first 12 months, send us a
picture of the plant along with your order reference number to
plants@next.co.uk. Once we have determined the cause of the problem we will
endeavour to replace it or refund you. This guarantee does not include any
plants damaged due to lack of watering or lack of proper horticultural care. In
particular, plants will not be replaced if the plant care guidelines, sent out
with the order, have not been followed. You will not be charged for delivery on
replacement of faulty items.

Cancellation

To cancel an order, please drop us an e-mail at plants@next.co.uk with details
of the order you are cancelling. A charge may be made if the cancellation is
done after the order or a part of the order has been dispatched.

Substitutes

If you order a Ready-Made Border, Plant Combination or Border Design and a plant
in the scheme is unavailable, we reserve the right to replace it with something
similar. You can rely on us to choose a plant that's not only of a comparable
size and price but one that fits in with the overall design we've worked on with
you.

Brands

BEAVERBROOKS TERMS AND CONDITIONS ONLY

DELIVERY:
We aim to deliver your products within 5 working days of receipt of your order.
Rings are made to your order so allow at least 10 working days for delivery. We
cannot deliver to any address outside the UK (including BFPO addresses). Next
standard delivery charge applies.
RETURNS: Please do not return Beaverbrooks products to Next with your courier or
to Next stores. You will be sent detailed returns information with your
Beaverbrooks product. To return, please use the pre-paid returns label provided.
You can return Beaverbrooks products up to 30 days after receipt of your order.
Failure to return Beaverbrooks product direct to Beaverbrooks will delay any
refund to your Account.

Reviews and Customer Ratings

These Terms of Use govern your conduct associated with the Customer Ratings and
Review service offered by Next (the "CRR Service"). To the extent of any
conflict between our Privacy Policy and these Terms of Use, these Terms of Use
will take precedence in respect of the CRR Service.

By submitting any content to Next, you represent and warrant that:

You are the sole author and have not copied the content from any third party;

All content that you post is accurate;

Use of the content you supply does not violate these Terms of Use and will not
cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

That is known by you to be false, inaccurate or misleading;

That infringes any third party's copyright, trademark, or privacy;

That is, or may reasonably be considered to be, defamatory, racially or
religiously biased or offensive, contains obscene language, or is threatening or
harassing to any individual, partnership or corporation;

That includes any information that references other websites, addresses, email
addresses, contact information or phone numbers; or

That contains any computer viruses, worms or other potentially damaging computer
programs or files. For any content that you submit, you grant Next a perpetual,
irrevocable, royalty-free, transferable right and license to use, copy, modify,
delete in its entirety, adapt, publish, translate, create derivative works from
and/or distribute such content and/or incorporate such content into any form,
medium or technology throughout the world without compensation to you.

All content that you submit may be used at our sole discretion. We reserve the
right to change, condense or delete any content on our websites that we deem, in
its sole discretion, to violate the content guidelines or any other provision of
these Terms of Use. We do not guarantee that you will have any recourse through
Next to edit or delete any content you have submitted.

Ratings and written comments are generally posted within two to four business
days. However, we reserve the right to remove or to refuse to post any
submission for any reason. You acknowledge that you, not Next, are responsible
for the contents of your submission.

None of the content that you submit shall be subject to any obligation of
confidence on the part of Next, its agents, subsidiaries, affiliates, partners
or third party service providers and their respective directors, officers and
employees.

By submitting your email address in connection with your rating and review, you
agree that Next and its third party service providers may use your email address
to contact you about the status of your review and other administrative
purposes.

Next Experiences

The Next Experiences issues face value vouchers ("Vouchers") entitling the
Holder to choose, up to the value stated on the Voucher, one of a range of
activities supplied by the Next Experiences and provided by selected suppliers.

VOUCHER VALIDITY

Vouchers are valid for a minimum of nine months (excluding promotions). Please
check the season of any intended activity, as this may be shorter than the
Voucher validity. You will find the expiry date printed on the Voucher. You must
book and complete your activity prior to the expiry date. If you are unable to
use your Voucher within the validity period, the Voucher can be extended for a
period of up to six months (excluding promotions). A Voucher can only be
extended once and must be done while the Voucher is valid.

Extended Vouchers cannot be refunded. A £20 administration fee is payable if you
choose to extend your validity.

CHOOSING YOUR ACTIVITY

You may use your Voucher to book any of the activities from our website. If you
have not already been provided with a Voucher for the type of activity you are
interested in, or wish to change to another activity type, contact us on the
number provided or via our website and you will be sent a Voucher for that
activity. If appropriate, your original Voucher will be replaced.

Contact us again when you have decided which activity you wish to enjoy. A
difference will be payable if the chosen activity costs more than the face value
of your original Voucher and the value of your Voucher will be increased.

If your chosen activity is cheaper, we will hold the difference as a credit
against another activity. In this case, the credit holds the same expiry date as
the original Voucher.

Please note you may not be able to change your mind once a date has been booked
with a supplier.

EXCHANGING YOUR VOUCHER

A Voucher can be exchanged only once for another Voucher, up to the face value
stated on it and subject to the restrictions below, without incurring a fee. An
administration fee of £20 will be charged for a second and final exchange, (as
no more than two exchanges in total are permitted). If you wish to combine or
merge more than one Voucher together, as part of the exchange process, then this
can be arranged however subject to the following restrictions; You can merge no
more than two Vouchers together; if the Vouchers have different expiry dates
then the earlier expiry date is taken forward onto the replacement Voucher, not
the later date; only Vouchers purchased from the same retail chain or website
may be merged together; and you may not merge any Vouchers previously merged or
exchanged.

Please note Next Experiences promotional products, tangible gift products and
Weekend Gift Breaks products are excluded from the list of exchangeable
products.

BOOKINGS

In order to enjoy your chosen activity and to arrange a time and place for your
activity you are asked to choose your preferred location then follow the booking
instructions on the Voucher pack.

You may be required to send your Voucher to the chosen provider to confirm your
booking in advance: if so we recommend you keep a record of your Voucher number
and use registered post, as your Voucher is a valuable document.

Customers should also note that your Voucher must be presented on the day, in
order to participate in the activity. If lost, we regret that Vouchers cannot be
replaced.

Please note you may not be able to change your mind once a date has been booked
with a supplier.

DESCRIPTION AND PHOTOGRAPHY

We have tried hard to ensure that descriptions, illustrations and experience
titles used in the Voucher packs, in all our literature and our website are
accurate, however, photographs and experience titles are intended to give a
general idea of the activity described, and do not form part of any contract
between you and Next Experiences.

Please note depending on the location you choose the experience title may differ
to that of experience title used by our suppliers, but this does not affect your
entitlement as described in your Voucher pack.

INSURANCE

Where applicable, the price of the Voucher includes the cost of providing you
with personal accident insurance cover. This insurance cover is only included if
indicated on your Voucher and is not available for activities that take place
abroad. Full details of insurance cover are included in your information pack.

REFUNDS

If you are not satisfied with your Voucher pack, please call us within 28 days
of purchase and we will happily arrange a full refund on receipt of your unused
and valid Voucher. Refunds will be paid back onto your Next account. No interest
will be paid on the amount to be refunded. Refunds cannot be issued once a date
has been booked with the provider. We ask you to photocopy your Voucher before
sending it into us or to send it via registered post, as your Voucher is a
valuable document.

PERSONALISED ITEM REFUNDS

Your rights to return the goods to us will not apply in the following
circumstances:

Any products that we have made as personalised, or customised specifically for
you.

If you have made a spelling mistake on your order and it has been sent for
production.

If you return an item because of an error on our part, or because it is
defective, we will happily refund the full value of the item. If you require a
refund due to a defect, then you must request this within 30 days of receipt of
the goods.

If you discover a defect after this time, please contact us on 0333 777 8000 or
email us: customer_team@next.co.uk

By the very individual nature of personalised products, they cannot be re-sold,
and therefore we cannot accept returns or offer an exchange if you have a change
of mind.

ACTIVITY CHEQUES

Activity Cheques can be redeemed for any activity or gift from our website
excluding overseas activities. A difference will be payable if the chosen
activity costs more than the face value of your activity cheque.

If your chosen activity is cheaper, we will hold the difference as a credit
against another activity. In this case the credit holds the same expiry date as
the original activity cheque.

AGE, SIZE AND HEALTH RESTRICTIONS

For safety reasons, some activities have certain size, age and health
restrictions. You are required to notify the activity provider of any relevant
medical condition. Our Customer Contact Centre/or the provider can advise of any
restrictions at the time of purchase and/or booking. However, you should note
that you must be 18 or over to purchase any product containing alcohol.

Activity, Availability and Timings

These are given as a guide only, and you may be required to wait between
different elements of the activity alongside other participants.

IF WE CANCEL OR CHANGE YOUR ACTIVITY

If we cancel your activity, we will tell you as soon as possible, and do our
very best to offer an alternative date or location. If specific celebrities or
vehicles are featured but are not available on the day for reasons beyond our
control, we will try to find the best possible replacement. If this is not
possible, we reserve the right to cancel your activity at short notice and
re-book you. We reserve the right to reschedule the timings or location of any
activity owing to unavailability of the activity, insufficient numbers making
the activity unavailable, and other factors beyond our control.

We reserve the right to discontinue an activity, venue, or individual supplier
at our own discretion. We will endeavour to offer a suitable alternative
activity of the same value, however, if not we will refund your Voucher in full.
If you decide to book a different activity and the price of that activity
exceeds the face value of your Voucher, you will be expected to pay the
difference.

We also reserve the right to make minor changes to your activity. Examples of
minor changes include car specification, or order of activities on a particular
day.

IF YOU NEED TO CANCEL OR CHANGE YOUR ACTIVITY BOOKING

You should contact us immediately if you need to change or cancel your booking.
We will do our best to fill the allocated space, but if we are unable to do so,
you may lose your booking. You will be advised by Next Experiences if you can
rebook through the cancellation cover.

If you need to cancel your activity because of accidental injury/illness to
yourself, or a death in your immediate family you should contact Next
Experiences as it may be possible to re-arrange your activity on presentation of
a medical or death certificate.

WEATHER AND OTHER POTENTIAL ISSUES

Activities may be cancelled due to weather conditions, mechanical failure, or
for other reasons beyond our control. If your activity is cancelled because of
the weather, you will be able to rebook for a date on which you are able to
attend. Next Experiences is unable to reimburse travel, accommodation or other
incidental expenses incurred by you in attending an activity which is cancelled
for any reason.

In case of a problem, please speak to the activity provider on the day, so they
have the opportunity to resolve any problems there and then. Any other
complaints should be addressed with the customer service department at Next
Experiences, who will take up the problem with the supplier on your behalf.

PRICES

We reserve the right to change activity prices without notice, provided we
inform you before the activity is bought. Vouchers will not be issued until
payment is collected in full. Prices in our printed material and on our website
are inclusive of VAT.

CONTRACTS (RIGHTS OF THIRD PARTIES) ACT 1999

A person who is not named on the face of the Voucher or activity purchase letter
has no right under the Contracts (Rights Of Third Parties) Act 1999 to enforce
any terms and conditions of booking.

These terms and conditions do not affect your statutory rights as a consumer,
and are governed by and in accordance with English law. The purchaser and Next
Experiences agree that any problems fall under the jurisdiction of the English
courts. All the clauses and sub clauses in our terms and conditions are
independent of each other. If one clause or sub clause is invalid or
unenforceable, this will not affect any other clause or sub clause.

Next Experiences, The Activity Superstore Ltd, Ash House, Melbourn Science Park,
Melbourn, Herts, SG8 6HB. Registered no 3319862.

Recycling

We take our role as a responsible retailer very seriously, that is why we are
supporting the WEEE (Waste Electrical and Electronic Equipment) Directive from
the government and doing our bit to help care for the environment.

WHAT IS THE WEEE DIRECTIVE?

The Directive states that as a retailer we are responsible for increasing the
amount of WEEE that is recycled in the UK by assisting in the development of
dedicated WEEE collection facilities.

The Directive came into effect on 1st July 2007.

WHAT ARE WE DOING?

We have contributed to a national fund which will help to develop specific WEEE
collection centres to ensure that more WEEE gets recycled.

We offer a collection service on a like for like basis, for example if you buy a
microwave we can take away your old one. All the appliances we collect are then
sent to be recycled.

WHAT DO YOU HAVE TO DO?

If you require this service then we ask that you request this at the point of
ordering.

Please ensure that the appliance is disconnected from all electricity, gas or
water supply before it is collected. In addition to this please ensure that any
refrigeration products are emptied of all food and fully de-frosted prior to
collection.

NATIONAL SUPPORT

The national fund we have contributed to will help local councils develop their
WEEE collection facilities further, so you can still recycle your appliances
even if you do not opt for our service.

Not all council sites are able to collect all types of WEEE, to find your
nearest participating site and for advice on all aspects of recycling at home
visit: recycle-more.co.uk

Products which are covered by the WEEE Regulations have a crossed out wheelie
bin symbol on either the product itself or its packaging. This symbol aims to
encourage you to identify and dispose of WEEE product separately from other
household waste when it reaches the end of its life. To ensure you don’t
contribute to damaging the environment, please ask at the time of order for us
to take away your old appliance or use recycle-more.co.uk to locate your nearest
recycle facility. Recycle more helpline 08450 682572. Your old Next Home
Brochure can be recycled with your kerbside collection for newspapers and
magazines or at your local recycling centre. For details of your local services,
enter your postcode at http://www.recyclenow.com

Next Home Brochures are printed on paper produced from sustainable managed
forests and controlled sources accredited by the PEFC (Programme for the
Endorsement of Forest Certification Schemes; pefc.org) OFFENSIVE WEAPONS ACT
Knives may only be sold to persons over the age of 18.

General

These terms and conditions set out the basis on which you can use our website
and place orders for items from Next Online. To register on the site and to
place orders with Next you must be aged 18 or over and a UK resident. By
ordering goods from Next Online you are deemed to have understood and accepted
these terms. The supplier of the goods featured is Next Retail Limited,
subsidiary of Next Holdings Limited, (“Next”, “we”, or “us”). Registered office
Desford Road, Enderby, Leicester, LE19 4AT. Registered number 4521150 (England
and Wales). You may contact us at this address or by email through the help
section at next.co.uk or call us on 0333 777 8000#. Lines open 8am to 9pm Monday
to Friday & 8am to 7pm Saturday and Sunday. Telephone calls to and from Next
will be recorded and monitored as part of our efforts to further improve service
to our customers. We may contact you for market research purposes. Next Retail
Limited is authorised and regulated by the Financial Conduct Authority for
consumer credit. # For call charges contact your service provider. Click here to
see our privacy policy.

SHAREWITHNEXT TERMS AND CONDITIONS

Thanks for your interest in sharing your photo with Next! As we commented, we
really like your content and we want to share it with our followers and
customers, but first, we need your permission to use your photo in this way.
Please review the terms and conditions below. If you agree with the following,
respond to our request with #yesnext. By responding to our request with the
hashtag #yesnext, you hereby grant to Next Group of Companies, its affiliates,
subsidiaries, franchisees, advertising and promotional agencies, and their
agents and representatives (collectively, "Next"), the irrevocable,
unrestricted, royalty-free worldwide right to use, publish, display, broadcast,
edit, modify and distribute any materials, content, illustrations, photos,
videos, comments, or information relating to the photo (hereinafter,
"Material"), including those bearing your name, voice, image, likeness, and/or
any other identifiable representation of yourself (collectively, "Your
Likeness"). These Materials may appear in any form, style, colour or medium
whatsoever now known or later developed (including, without limitation,
photographs, videotapes, films, sound recordings, software, drawings, prints,
broadcast, in-store displays, internet, email, catalogue and electronic media).
By responding to our request with the hashtag #yesnext you warrant and represent
that: (a) you are the owner, creator and author of the Material and own all
rights to use it or, alternatively, have the rights described above; (b) you
have paid or will pay in full any fees or other payments that may be related to
the use of the Material; (c) the Material does not infringe upon the copyright,
trademarks, rights of privacy, publicity or other intellectual property or other
rights of any person or entity; (d) publication of the Material via various
media including Web posting, will not infringe on the rights of any third
parties; (e) you have obtained permission from all persons whose name, voice,
image, likeness and /or any other identifiable representation are included in
the Material. You hereby waive any right you may have to inspect or approve the
finished materials or any part or element thereof that incorporates The
Material. By responding to our request with the hashtag #yesnext, you hereby
acknowledge and agree to the above in consideration of the opportunity given to
you by Next to appear or have your Material appear in our promotional materials.
You acknowledge that you have fully read and understand this document and that
you have had any questions regarding its effect or the meaning of its terms
answered to your satisfaction. You certify that you are at least 16 years of
age.

SHAREWITHNEXT GIVEAWAY TERMS AND CONDITIONS

This is a social media giveaway where customers share photos of their Next items
either via instagram or by uploading them to www.next.co.uk/share-with-next. The
details of the giveaway and how to enter are as follows:

* Entrants can enter the giveaway either via instagram or by uploading their
image to www.next.co.uk/share-with-next
* Entrants are allowed to enter numerous times.
* One image per month will be picked at random as the winner - this will be
picked on the last working day of each month.
* One winner will receive £500 to spend on next.co.uk (The winner can choose
next items of the vaule of £500 which will then be ordered and distributed by
Next).

The winner will be notified via direct message on Instagram or by email at the
start of the following month, with details of how to claim the prize.

The competition winner must claim their prize within 5 days of notification
being sent and Next reserves the right to select an alternative winner should
the prize offered not be claimed within this time. The prize cannot be exchanged
for cash or otherwise and no cash alternative will be offered. Next reserves the
right to substitute a prize of equal or higher value in the event of unforeseen
circumstances. Liability cannot be accepted for entries, which are lost in
transit or not received by Next due to technical difficulties. Competition is
open to residents of the United Kingdom, Channel Island and Isle of Man who are
aged 18 or over only.

Next reserves the right to exclude from the giveaway any entry that does not
meet the criteria set out in these Terms and Conditions.

Next's decision is final and no correspondence will be entered into. We reserve
the right to feature the winning Instagram post, as well as the name and county
of the prize winner in future publication and publicity. Next reserves the right
to apply the value of the prize to any outstanding account(s) of Next.

The winner's name and will be available from the 2nd week of each month by
sending an email to nextoffical@next.c.uk. This promotion is NOT open to
employees of Next, nor their families, associated agents, or anyone
professionally connected with the promotion.

The promoter is Next Retail Ltd. Registered office Desford Road, Enderby,
Leicester, LE19 4AT. Registered No. 4521150

PRICES

UK, EU and Channel Islands. The prices shown are inclusive of any value added
tax or sales tax. Due to circumstances beyond our control, prices may have to be
altered up or down, including any alterations to the rate of value added tax or
sales tax. The current price will be shown when you place your order. All prices
shown are cash prices in sterling. Prices of goods displayed in and ordered
through Next Online may differ from prices in-store.

USAGE

All products are sold on the basis that they are suitable for domestic use only.
Please contact us for further information if you intend using any products in a
business or public environment.

AVAILABILITY

All orders for products are subject to availability. In the event of seasonal
supply difficulties of fresh flowers we reserve the right to substitute flowers
and packaging of equal quality and value. For champagne or wine, vintages and
labels may vary from those shown.

COLOUR OF REPRODUCTION

Next take great care with the colours used in the collections. The limitations
of colour repropromduction and the individual colour settings of your screen may
mean a slight variation. Every reasonable care has been taken to ensure that the
descriptions are accurate. However, specifications may change.

DIRECT MARKETING ASSOCIATION

Next Online is a member of the Direct Marketing Association (UK) Ltd (DMA) and
is required to operate within the rules of the DMA's Code of Practice. The Code
is administered by the Independent Direct Marketing Commission.

LANGUAGE

This information is supplied in English only and we will continue to communicate
in this way during your agreement with us.

COMPANY INFORMATION, VAT AND SALES TAXES

Company Registered Number: 4521150
United Kingdom VAT Registration: GB 179 7658 90
Jersey GST registration: 0002822

CHANGES

If any of this information changes we will tell you by updating the terms and
conditions at next.co.uk/terms or by including details on or with your monthly
statement, or by separate note to you.

LAW

Our agreement with you is based upon English law and the laws applicable to this
agreement are the laws of England and Wales.

LAURA ASHLEY

The Laura Ashley pages on this website are operated by Next under license from
Laura Ashley Brands. Laura Ashley trade marks and © used by permission from
Laura Ashley Brands.

Lipsy

‘3 FOR 2’, ‘4 FOR 3’ OFFERS

Saving applied will be equal to the price of the cheapest item bought in offer
and will be apportioned across all qualifying items.

E.g. 3 for 2 Offer:

Full Price Discounted Prices Item 1 £7 £4.90 Item 2 £7 £4.90 Item 3 £6 £4.20
Total £20 £14 (£6 saving applied, equivalent to cheapest item bought)

MULTIBUYS

SAVING APPLIED WILL BE EQUAL TO THE PRICE OF THE CHEAPEST ITEM BOUGHT IN OFFER
AND WILL BE APPORTIONED ACROSS ALL QUALIFYING ITEMS.

E.G. 2 FOR £8 OFFER:

FULL PRICE DISCOUNTED PRICES ITEM 1 £4.50 £4.00 ITEM 2 £4.50 £4.00 TOTAL £9.00
£8.00 (£1 SAVING APPLIED, EQUIVALENT TO CHEAPEST ITEM BOUGHT)

TO GET THE SAVING, YOU MUST ORDER THE QUALIFYING ITEMS WITHIN THE SAME ORDER AT
THE SAME TIME. IF YOU LATER RETURN ONE OF THE ITEMS, YOU WILL NO LONGER BE
ENTITLED TO THE DISCOUNT. THIS OFFER APPLIES TO SELECTED ITEMS WHEN PURCHASED AT
FULL PRICE.

LIPSY GIFTCARD TERMS AND CONDITIONS

1. ANY PAYMENT CREDITED TO THE CARD WHICH IS SUBSEQUENTLY DISHONOURED WILL
RESULT IN THE CREDIT BEING REVOKED.
2. THE VALUE OF PURCHASES WILL BE DEDUCTED FROM THE CARD BALANCE; ANY REMAINING
BALANCE CAN BE USED AGAINST FUTURE PURCHASES. PURCHASES AND REFUNDS OUTSIDE
THE UK ARE SUBJECT TO CURRENCY CONVERSION AT THE PREVAILING DAILY RATE.
3. THE CARD IS NOT FOR RE-SALE AND CANNOT BE EXCHANGED FOR CASH. NO CHANGE OR
REFUND WILL BE GIVEN. THE CARD WILL NOT BE HONOURED IF RE-SOLD. IF FOUND,
RETURN TO THE NEXT BANKING DEPARTMENT, ADDRESS BELOW.
4. TO CHECK YOUR BALANCE CALL 0333 777 8800 (UK) OR 016968199 (ROI). NATIONAL
CALL RATES APPLY.
5. THE CARD WILL EXPIRE 24 MONTHS AFTER LAST USE OR BALANCE CHECK AND ANY
REMAINING BALANCE WILL BE DEDUCTED.
6. NEXT CANNOT ACCEPT RESPONSIBILITY IF YOUR CARD IS LOST, STOLEN OR DAMAGED.
IT WILL NOT BE REPLACED OR ITS VALUE REFUNDED IN ANY OF THESE CIRCUMSTANCES.
7. THIS CARD REMAINS THE PROPERTY OF NEXT AND IS NOT A CHEQUE GUARANTEE, CREDIT
OR CHARGE CARD.
8. FOR FULL TERMS & CONDITIONS VISIT NEXT.CO.UK.

B2B TERMS AND CONDITIONS FOR B2B CUSTOMERS ONLY:

1) Next Business to Business is a department within Next Retail Limited, of
Desford Road, Enderby, Leicester LE19 4AT (‘Next’). This contract is made
between Next and the Customer (whose details are set out overleaf) for the
purchase of any items sold by Next which may include clothing, accessories and
items for the home (the ‘Goods’).

2) The Customer acknowledges that the Goods are not manufactured for industrial
or commercial use. For example, the furniture range is designed for use in the
home and not for use in an office environment; the clothing is designed as
retail fashion wear and not as industrial clothing.

3) These Conditions shall apply to all contracts for the sale of Goods by Next
to the Customer to the exclusion of all other terms and conditions including any
terms or conditions which the Customer may purport to apply under any purchase
order, confirmation of order or similar document. The Customer acknowledges that
no representations have been made or relied upon in entering into this contract.

4.1) All orders or requests for Goods shall be deemed to be an offer by the
Customer to purchase Goods pursuant to these Conditions. The order will not be
binding on Next until accepted by Next.

4.2) Any variation to these Conditions (including any special terms and
conditions agreed between the parties) shall not be binding on Next unless
agreed in writing and signed by an authorised representative of Next.

5.1) The price payable for Goods shall be the full retail price less any agreed
discount, where applicable (the ‘Price’).The Price is inclusive of VAT which
shall be due at the rate ruling on the date stated on Next’s invoice to the
Customer.

5.2) Any discount agreed shall be at the sole discretion of Next and shall apply
unless withdrawn by notice in writing by Next. The acceptance of any order from
the Customer shall not of itself entitle the Customer to any discount.

5.3) Payment of the Price and VAT shall be due within 30 days of the date of
invoice. Time for payment shall be of the essence.

5.4) If the Customer fails to make any payment in full on the due date Next may
charge the Customer any reasonable additional administration costs and interest
(both before and after judgment) on the amount unpaid at the rate of 4% above
the base rate from time to time of Barclays Bank Plc. Such interest shall be
compounded with monthly rests.

5.5) Late payment of any invoice may at Next’s absolute discretion result in
loss by the Customer of any discount previously agreed.

5.6) The Customer may not delay or withhold payment of any invoice or other
amount due to Next by reason of a right of set-off or counterclaim which the
Customer may have or allege to have or for any reason whatsoever.

5.7) Applications for trade credit are subject to status and acceptance. In the
event that an application is accepted the Customer will be notified of the
credit limit available to them. If the Customer exceeds the stated credit limit
Next shall be entitled to suspend performance of all its obligations hereunder
without liability to the Customer.

6) Next warrants that the Goods will at the time of delivery correspond to the
description given by Next. Except where the Customer is dealing as a consumer
(as defined in the Unfair Contract Terms Act 1977 Section 12) all other
warranties, conditions or terms relating to fitness for purpose, satisfactory
quality or condition of the Goods whether implied by statute or common law or
otherwise are excluded.

7) The Goods are designed and sold as fashion and/or domestic items and no
express or implied warranty is given for the suitability of any clothing to be
worn as day to day work wear or for any home Goods (such as furniture and home
accessories) to be used in a business context. Clothing is not made of
performance fabrics and is not available on a continuing basis. Goods will be
available on a season by season basis only and styles and fabrics may change
within each season.

8.1) The Customer shall be deemed to have accepted the Goods 10 days after
delivery of the Goods to the Customer. After acceptance the Customer shall not
be entitled to reject Goods unless they are faulty. This does not affect
consumer’s statutory rights.

8.2) Where the Customer rejects any Goods then the Customer shall have no
further rights whatsoever in respect of the supply to the Customer of such Goods
or the failure by Next to supply the Goods which conform to the contract of
sale.

8.3) Next will at its option either refund the price, repair or replace free of
charge any defective Goods where the defect is apparent on inspection provided
that the defect is notified to Next within the timescales set out in clause 8.1
above.

8.4) Any defective Goods must where reasonable be returned to Next for
inspection if requested by Next before Next will have any liability for
defective Goods. When returning Goods the Customer must obtain proof of postage.

9) Risk shall pass to the Customer on delivery of the Goods to the Customer.
Title shall pass to the Customer on payment in full to Next by the Customer of
all outstanding sums due to Next by the Customer.

10) Time for deliveries are estimates only and Next shall not be liable to the
Customer for late delivery or short delivery of the Goods. Any claims of short
delivery shall be notified to Next within 7 days of delivery.

11.1) Next shall have no liability for damage, loss, liability, claims, costs or
expenses caused or contributed to by the Customer’s continued use of defective
Goods after a defect has become apparent or suspected or should reasonably have
become apparent to the Customer.

11.2) The Customer shall give Next a reasonable opportunity to remedy any matter
for which Next is liable before the Customer incurs any costs and/or expenses in
remedying the matter itself. If the Customer does not do so Next shall have no
liability to the Customer.

11.3) Next shall have no liability for any matters which are outside its
reasonable control.

11.4) Next shall have no liability to the Customer for any (i) consequential
losses; (ii) loss of profits and/or damage to goodwill; (iii) economic and/or
other similar losses; (iv) special damages and indirect losses; and/or (v)
business interruption, loss of business, contracts, opportunity and/or
production.

11.5) Next’s total liability to the Customer in relation to any one claim shall
not exceed the value of the individual Goods to which the claim relates.

11.6) Each of the limitations and/or exclusions in this contract shall be deemed
to be repeated and apply as a separate provision for each of the following
categories of liability: (i) liability for breach of contract; (ii) liability in
tort (including negligence); (iii) liability for breach of statutory duty; and
(iv) liability for breach of common law; except clause 11.5 above which shall
apply once only in respect of all the said types of liability.

11.7) Nothing in this contract shall exclude or limit the liability of Next for
death or personal injury due to its negligence or any liability which is due to
Next’s fraud or any other liability which it is not permitted to exclude or
limit as a matter of law.

11.8) Nothing in this contract shall exclude or limit any statutory rights of
the Customer which may not be excluded or limited due to the Customer acting as
a consumer. Any provision which would be void under any consumer protection
legislation or other legislation shall to that extent, have no force or effect.

12) Information provided by the Customer about itself may be used by Next or any
of its associated companies for marketing, credit and/or risk assessment
purposes. Information relating to the contract between Next and the Customer may
also be disclosed for credit scoring, administration and financing purposes and
for fraud prevention. The Customer consents to receiving marketing material by
email, post, fax and telephone.

13.1) Next is the registered owner of the trade mark NEXT (the ‘Trade Mark’) and
all intellectual property rights in the Trade Mark remain the property of Next.
The Customer shall not use the Trade Mark in any publicity or other material
without the specific written consent of Next.

13.2) Next owns and retains all intellectual property rights in the Goods. The
Customer will not use the Goods, or allow them to be used in any way which may
damage the reputation of Next or the Trade Mark or Next brand.

14) No confidential information whether written or oral about the business or
operations of Next shall be disclosed by the Customer to any third party without
the prior written consent of Next. For the avoidance of doubt confidential
information includes but is not limited to information on Next’s discount
structure, sales policy and operational procedures.

15) The failure by Next to enforce at any time or for any period any one or more
of the terms or conditions herein shall not be a waiver of them or of the right
at any time subsequently to enforce all the terms and conditions of this
contract.

16) All third party rights are excluded and no third party shall have a right to
enforce any part of this contract.

17) This Agreement is subject to English law and the parties hereby submit to
the non-exclusive jurisdiction of the English courts.

REGULATORY COMPLIANCE

18.1) Bribery. The Customer shall, and shall procure that its employees,
subsidiaries, agents, sub-contractors, consultants and any other person
providing services on its behalf in connection with these Conditions shall (i)
comply with applicable anti-bribery and corruption laws (including the UK
Bribery Act 2010) ("Anti-Bribery Laws") and will not cause Next to be in breach
of the Anti-Bribery Laws, and in particular, shall not, either directly or
indirectly, offer, promise, give, authorise the payment of, or transfer, a
financial or other advantage to any public or government official in order to
obtain or retain business and with the intention of influencing such official in
their capacity as an official where such official is not permitted or required
by written law to be influenced by the offer, promise or gift or to any other
person with the intention of inducing or rewarding the improper performance of a
function or activity (ii) maintain adequate policies and procedures designed to
prevent any activity, practice or conduct relating to these Conditions that
would constitute an offence under any applicable Anti-Bribery Laws and (iii)
inform Next of any request by a third party for payment of a bribe in connection
with these Conditions.

18.2) Tax Evasion. The Customer shall, in connection with these Conditions, take
all reasonable steps to ensure no offence is committed by it under Part 3 of the
Criminal Finances Act 2017 (corporate offences of failure to prevent
facilitation of tax evasion).

18.3) Sanctions. The Customer undertakes to Next, in connection with these
Conditions, to adhere to all applicable trade economic or financial sanctions
laws, regulations embargoes or restrictive measures administered enacted or
enforced by any sanctions authority from time to time (including for the
avoidance of doubt and without limitation the Security Council of the United
Nations, the United States of America, the United Kingdom and/or the European
Union and its member states).

18.4) Modern Slavery (i) The Customer shall and shall procure that its officers,
employees, agents, sub-contractors and any other persons who perform services
for or on behalf of it in connection with these Conditions shall (a) comply with
all applicable laws relating to slavery, servitude, forced or compulsory labour
or human trafficking, including without limitation the Modern Slavery Act 2015
as amended to replaced from time to time (“Anti-Slavery Laws”), (b) not do or
omit to do any act or thing which constitutes or may constitute an offence under
any Anti-Slavery Laws, (c) not knowingly employ or engage in any practices which
constitute or may constitute an offence under any Anti-Slavery Laws and not
knowingly appoint or contract with any person who has been convicted of or
prosecuted in any jurisdiction in relation to an offence or alleged offence
under any Anti-Slavery Laws, (d) not commit any act or omission which causes or
could cause Next to breach, or commit an offence under, any Anti-Slavery Laws.
(ii) The Customer shall provide Next with such assistance and information as it
reasonably requires from time to time to (a) perform any activity required by
any government, regulatory entity or agency in any relevant jurisdiction for the
purpose of compliance with any applicable Anti-Slavery Laws, (b) prepare a
slavery and human trafficking statement as required by section 54 of the UK
Modern Slavery Act 2015 and to include the matters referred to in section 54(5)
of that Act, and (c) to conduct due diligence and to measure the effectiveness
of the steps it is taking or wishes to take to ensure that modern slavery
practices are not taking place in its supply chain.

18.5) Audit and Termination i) The Customer shall keep accurate and up to date
records as may be reasonably required to demonstrate compliance with the
provisions of this Condition 18, permit Next and its authorised representatives
to audit such records upon reasonable prior notice and to promptly notify Next
of any breach of this Condition 18 in connection with these Conditions. ii) In
the event of a breach by the Customer of any part of this Condition 18, Next
shall be entitled to terminate any contract incorporating these Conditions upon
not less than 30 days’ written notice to the Customer.

19) Customer shall promptly respond to any recall notice issued by Next and
shall follow Next’s instructions in connection with any recalled Products and
remove any recalled Products from sale immediately. Customer shall keep Next
fully and effectively indemnified against all claims, demands, losses, damages,
costs and expenses which Next may incur as a result of Customer’s breach of this
clause. In the event that Customer receives from any official body in the
European Union or its member states, a request or complaint relating to any
Good(s), Customer shall immediately inform Next and if any notice to withdraw
from sale, enforcement notice, or injunction is served on Customer in respect of
any Good(s), then Customer shall immediately notify Next and shall provide Next
with such assistance as is necessary to protect Next’s interests and reputation.

20) For the avoidance of doubt, the Next refund policy applicable to purchases
by consumers in store and online shall not apply.

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