www.civicplus.com Open in urlscan Pro
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URL: https://www.civicplus.com/
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 * Solution Login for Government Staff
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   CivicPlus® Launches Community Engagement Consulting Service



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 * SOLUTIONS
   SOLUTIONS
   Solutions
   
   Learn about our software built for government
   
   Municipal Websites
   
   World class websites built for governments as your digital city hall
   
   Web Accessibility
   
   Solutions for digital optimization and compliance
   
   Recreation Management
   
   Software built specifically for government parks and rec
   
   Mass Notification System
   
   Emergency alerts and routine notifications
   
   Social Media Archiving
   
   Software for compliance and capturing social media interactions
   
   311 CRM System
   
   Resident service delivery and request management
   
   Process Automation and Digital Services
   
   Serving residents online through automation and workflows
   
   Community Engagement Consulting
   
   Identify actionable insights to make informed decisions
   
   NextRequest
   
   Public records request management software
   
   Community Development
   
   Planning, permitting, licensing, code enforcement, and fire safety
   
   Agenda and Meeting Management
   
   Solutions for clerks to streamline meetings
   
   Codification
   
   Software for all needs related to codes and ordinances
   
   Additional Tools
   
   Tools designed to serve residents
   
   CivicPlus Portal
   
   Single starting point for every resident interaction
   
   CivicPlus Pay
   
   Connect your CivicPlus solutions to select payment partners
   
   CivicPlus Chatbot
   
   Automated, AI-powered customer service tool
   
   CivicPlus Media
   
   Live and on-demand video and captioning
   
   CivicPlus Mobile
   
   Branded configurable app solution
   
   Integration Hub
   
   Simplified developer integrations and data sharing

 * USE CASES
   USE CASES
   
   Administrators
   
   Deliver a modern government experience for your staff and residents
   
   Public Works
   
   Solutions to manage back-office workflow management and communications
   
   Clerk
   
   Time-saving integrated legislative management solutions
   
   Public Safety
   
   Technology to communicate, coordinate, and manage emergency events
   
   Communications
   
   Integrated technology to communicate local news, information, events, and
   services
   
   Parks and Recreation
   
   Turn registrations into revenue with communication and management tools
   
   Planning and Development
   
   Facilitate the development of safe, healthy, connected, and sustained
   communities
   
   Elected officials
   
   Technology to build trust and satisfaction through transparency
   
   IT
   
   Technology solutions from a leader in compliance tools for government
   
   Education
   
   Compliance and accessibility solutions for K-12

 * CASE STUDIES
 * RESOURCES
   RESOURCES
   
   All Resources
   
   Blog
   
   Trending topics, best practices, and industry updates
   
   Brochures
   
   Tech specs and feature details for our Modern Civic Experience Platform
   solutions
   
   White Papers
   
   Educational content from our subject matter experts
   
   Webinars
   
   Community advice and product demonstrations from our solution experts
   
   eBooks
   
   Impactful insights and actionable advice from our former government leaders
   
   Fact Sheets
   
   Product details for our integrated technology solutions and Power Products
   
   Tool Kits
   
   Guides, checklists, and other tools to help you meet your community goals
   
   Infographics
   
   Our visual library of advice and technology guidance for local leaders
   
   Videos
   
   Product demonstrations, legislative guidance, and other informative
   presentations

 * ABOUT
   ABOUT
   About CivicPlus
   
   The Modern Civic Experience Platform
   
   Careers
   
   Don’t just land a job. Love your job.
   
   Contact Us
   
   Reach out our sales, and support teams
   
   News & Press
   
   Learn how we’re powering and empowering governments
   
   Security
   
   We’re a leader in compliance tools for government
   
   History
   
   How CivicPlus became the leader in integrated government technology

Request pricing Online Demo


CIVICPLUS | THE MODERN CIVIC EXPERIENCE PLATFORM

Powering and Empowering Government

Our government technology solutions help municipalities streamline their
operations and improve civic engagement.

Online Demo

10,000+ customers

340M+ resident users in the U.S. and Canada alone

100,000+ government users


Free Trial:

Ready to try Social Media Archiving for free? Sign up for your 30 day trial.

Sign Up
 * CivicPlus® Provides Award-Winning Technology Solutions for Government
 * Explore Our Software for Government
 * More Government Technology Solutions
 * 10,000+ Local Governments Inspire Our Technology
 * Digital Government Resources

Featured


NEW: COMMUNITY ENGAGEMENT CONSULTING SERVICE

We’ve launched a consulting offering to help local leaders make informed
decisions using scientifically valid, comprehensive, and representative data.
Learn about our market research veterans and the qualitative and quantitative
research available to help you create positive civic experiences in your
community.

Learn More


CIVICPLUS® PROVIDES AWARD-WINNING TECHNOLOGY SOLUTIONS FOR GOVERNMENT

With more than 25 years of local government experience, CivicPlus provides
public sector technology that automates processes, digitizes services, and
enhances civic experiences. Our wide range of government software solutions are
designed to be flexible, scalable, and customizable, ensuring a frictionless
experience for residents and staff.


 * ONE-STOP
   
   Full Suite of Products
   
   
   
   Easy-to-use, integrated government technology solutions built to enable
   one-stop, personalized digital experiences.


 * TRUSTED
   
   Leader in Compliance
   
   
   
   World-class protection designed to safeguard systems and infrastructure,
   including the personal privacy of individuals.


 * ALWAYS-ON
   
   Award-Winning Support
   
   
   
   Industry-leading retention rates and the highest level of service with
   24/7/365 support and knowledge management team.


 * DATA-DRIVEN
   
   Measured Satisfaction
   
   
   
   Uniquely leveraging custom community-level data and best practices to
   optimize unmet needs and improve the civic experience.


EXPLORE OUR SOFTWARE FOR GOVERNMENT

CivicPlus helps to transform the way municipalities operate and interact with
their residents. With our broad offering of local government software and
services, we meet all the complex needs of the public sector, whether it’s
improving communication with the public or streamlining back-office workflows.
With CivicPlus, agencies can automate manual workflows, enhance civic
engagement, and reduce costs.

All Serving Operating Governing
Solutions overview


MUNICIPAL WEBSITES

Build a custom-branded municipal website to provide your residents with positive
civic experiences and build trust.

Read more


WEB ACCESSIBILITY

Improve your website performance and ensure it's accessible, compliant, and
error-free with our optimization solutions.

Read more


RECREATION MANAGEMENT

Manage community activity programming, facility maintenance, and resident
self-service registrations. 

Read more


MASS NOTIFICATION SOFTWARE

Reach your residents and staff with emergency and routine alerts through as many
channels as possible.

Read more


SOCIAL MEDIA ARCHIVING

Automate the process to capture and archive your social media records to ensure
compliance with regulations.

Read more


311 CRM SYSTEM

Accept and track service requests, promptly respond to resident inquiries, and
improve engagement.

Read more


PROCESS AUTOMATION AND DIGITAL SERVICES

Eliminate paper-based processes, automate manual tasks, and meet modern
expectations of service delivery.

Read more


COMMUNITY ENGAGEMENT CONSULTING

Identify actionable insights to make informed decisions.

Read more


NEXTREQUEST

Accept, track, and fulfill public record requests all in one place to increase
transparency and FOIA compliance.

Read more


COMMUNITY DEVELOPMENT

Create and manage permit and license applications, renewals, inspections,
payments, and contractor credentials.

Read more


AGENDA AND MEETING MANAGEMENT

Enhance productivity and save time with an agenda and meeting management system
design for clerks.

Read more


CODIFICATION

Choose from industry leading codification, supplementation, and online code
hosting portal options.

Read more
Solutions overview


MORE GOVERNMENT TECHNOLOGY SOLUTIONS

Our Modern Civic Experience Platform is strengthened by an additional collection
of time-saving integrable technologies to automate internal workflows and
provide digital resident self-service capabilities.

Power Products Features Services
tools overview
CivicPlus Portal CivicPlus Pay CivicPlus Chatbot* CivicPlus Media CivicPlus
Mobile CivicPlus Integration Hub


CIVICPLUS PORTAL

Offer residents a centralized online hub to obtain local information and quickly
access the services that they rely on most.

Read more


CIVICPLUS PAY

Secure electronic payments for residents made easy.

Read more


CIVICPLUS CHATBOT*

Our AI-powered chatbot simulates helpful and personalized resident service
interactions and gathers data to help you optimize your website content.

Read more


CIVICPLUS MEDIA

Live and recorded video with ADA-compliant closed-captioning.

Read more


CIVICPLUS MOBILE

Give residents mobile access to local news, resources, and information when they
are out in your community.

Read more


CIVICPLUS INTEGRATION HUB

Customize integrations and automations across CivicPlus solutions and
third-party software.

Read more
Secure Single Sign-On Across Solutions Unified Identity Management
Pressure-Tested Security Capabilities Robust APIs


SECURE SINGLE SIGN-ON ACROSS SOLUTIONS

Staff only need to manage one username and password to access their CivicPlus
tech stack.

Read more


UNIFIED IDENTITY MANAGEMENT

Easy profile management for all your content creators and page managers.

Read more


PRESSURE-TESTED SECURITY CAPABILITIES

World-class protection designed to safeguard systems and infrastructure,
including the personal privacy of individuals.

Read more


ROBUST APIS

Easily connect the systems you use most frequently to your CivicPlus solution
suite.

Read more
Award-Winning Technical Support Virtual and On-Site Trainers Dedicated
Engagement Strategists


AWARD-WINNING TECHNICAL SUPPORT

We offer 24/7 technical support and self-guided software tutorials maintained by
our skilled Knowledge Management team.

Read more


VIRTUAL AND ON-SITE TRAINERS

We offer pre-launch and refresher training sessions with our friendly and
knowledgeable specialists virtually or at your location.

Read more


DEDICATED ENGAGEMENT STRATEGISTS

Let us act as an extension of your team and help strategize how to maximize your
tech stack to create positive civic experiences.

Read more


10,000+ CUSTOMERS INSPIRE OUR TECHNOLOGY

From small rural counties to large metropolitan cities, our scalable municipal
government software solutions are designed by former government leaders for
evolving communities.

 * 
 * 
 * 
 * 
 * 

 * After sitting here for a couple of hours going through some social media
   posts, trying to get this open records request solved, I [realized] — this is
   ridiculous, this is taking me too long. I don’t have the time to sit here and
   do this, so we reached back out and we ended up with a free trial [of
   CivicPlus Social Media Archiving software]… the rest is history.
   
   Jeff Caponera
   
   Police Chief of Grafton, WI
   
   Read the Case Study
   

 * Adding Agenda and Meeting Management functionality with Self-Publishing
   increased transparency as minutes, agendas, and the City’s code of ordinances
   are readily available in an intuitive interface.
   
   
   
   Read the Case Study
   

 * Our staff and the public are so tired of having to sign in to different
   systems. With CivicPlus, we have a platform that offers a single log-in
   whether you’re signing up for alerts or watching a board meeting, and people
   really like that. It’s the same for staff. They log into CivicPlus through
   one interface and can navigate to the different tools.
   
   Melanie McDonough
   
   Lebanon, NH Chief Innovation Officer
   
   Read the Case Study
   

 * CivicPlus has done a fantastic job of engaging customers, soliciting
   feedback, and using that feedback to enhance its products.
   
   City of Key West Web Specialist
   
   Read the Case Study
   

 * With limited resources, we’re trying to get the most value from our staff and
   available funds. The combination of maps, data, service requests and work
   orders offers us the foundation to make the best decision.
   
   Jaci Vogel
   
   Deputy Director of Public Works Operations for the City of Topeka
   
   Read the Case Study
   


DIGITAL GOVERNMENT RESOURCES

Latest Updates White Paper Blog Ebook Webinar
go to resource center
Blog


[UPDATED] STATE ONLINE PERMITTING LAWS: HOW IT IMPACTS LOCAL GOVERNMENTS AND
YOUR COMMUNITY

 * White Paper
   
   
   A GOVERNMENT LEADER’S GUIDE TO MEETING WEBSITE ACCESSIBILITY AND COMPLIANCE
   REQUIREMENTS

 * Fact Sheet
   
   
   BE READY WITH CIVICPLUS

 * Webinar
   
   
   WATCH ON DEMAND: CREATE PERSONALIZED RESIDENT INTERACTIONS WITH CONSTITUENT
   PROFILES

White Paper


A GOVERNMENT LEADER’S GUIDE TO MEETING WEBSITE ACCESSIBILITY AND COMPLIANCE
REQUIREMENTS

 * White Paper
   
   
   PREPARE FOR EMERGENCIES WITH A MASS NOTIFICATION SYSTEM

 * White Paper
   
   
   WHAT IS RECREATION MANAGEMENT SOFTWARE? (HANDY GO-TO-GUIDE)

 * White Paper
   
   
   WHITE PAPER: THE BUDGET SPENDING PARADOX

Blog


13 WAYS TO USE SOCIAL MEDIA WITH YOUR MUNICIPAL WEBSITE

 * Blog
   
   
   10 BEST PRACTICES TO ENHANCE YOUR PUBLIC MEETINGS

 * Blog
   
   
   $1.6 BILLION IN PREPAREDNESS GRANTS ANNOUNCED BY THE DEPARTMENT OF HOMELAND
   SECURITY

 * Blog
   
   
   19 TIPS TO PROMOTE YOUR RECREATION ACTIVITIES USING SOCIAL

eBook


CHOOSING THE BEST AGENDA AND MEETING MANAGEMENT SOFTWARE

 * eBook
   
   
   COMPREHENSIVE GUIDE FOR COMMUNICATING DURING A DISASTER

 * eBook
   
   
   CREATING INNOVATIVE AND STRATEGIC AFTERSCHOOL PROGRAMMING

 * eBook
   
   
   12 PROGRAMMING IDEAS TO ENGAGE GEN Z AND 8 CREATIVE WAYS TO REACH THEM

Webinar


WEBINAR: ENHANCE YOUR CIVIC EXPERIENCES WITH 311 CRM AND COMMUNITY DEVELOPMENT
SOFTWARE INTEGRATIONS  

 * Webinar
   
   
   WEBINAR RECORDING: STRATEGIES FOR PLANNING AND MANAGING ARPA FUNDS

 * Webinar
   
   
   WATCH ON DEMAND: CREATE PERSONALIZED RESIDENT INTERACTIONS WITH CONSTITUENT
   PROFILES

 * Webinar
   
   
   WEBINAR RECORDING: HOW TO OPTIMIZE YOUR WEBSITE WITH CHATBOT DATA


HOW TO GET STARTED WITH LOCAL GOVERNMENT SOFTWARE



Tell us your local government challenge

Choose the implementation plan for your government platform

Create digital experiences that delight residents and staff

Start an Online Demo

Location

302 South 4th Street, Suite 500 Manhattan, Kansas 66502

888-228-2233

Awards & Recognition



Products

Overview page

Serving

Municipal Websites Web Accessibility Recreation Management Mass Notification
System

Operating

Social Media Archiving 311 CRM System Process Automation and Digital Services

Governing

NextRequest Community Development Agenda and Meeting Management Codification

Additional Tools

Overview page

Modules

CivicPlus Portal CivicPlus Pay CivicPlus Chatbot CivicPlus Media CivicPlus
Mobile Integration Hub

Features

Features Overview Services

Use Cases

by department

Admin Clerk Communications Elected Officials IT Parks and Recreation Planning
and Development Public Safety Public Works Case Studies

Resources

All Resources Blog Brochures White Papers Webinars eBooks Fact Sheets Tool Kits
Infographics Videos

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