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LATEST NEWS

Teligent Announce P90/E Media Server Mark-up Language (MSML) supportTeligent
Announce P90/E Media Server Mark-up Language (MSML) support June 2020: Teligent
today announces an MSML (Media Server Mark-up La
Teligent Announces Support for WebRTC on its Multi Application Communications
Platform
Teligent replace multiple Legacy BT Platforms
Teligent provides British Telecom with an SDIN upgrade to one of Europe’s
largest voice platforms.
LumenVox and Teligent power IVR solution for British Telecom
Teligent to Extend Functionality of BT’s RIDE Call Termination Platform in Multi
Million Pound DealNew hosted IP flexibility to be supported by one of Europe’
Teligent Telecom Doubles Messaging Platform Capacity for YoigoTeligent Telecom
at Mobile World Congress; Swedish pavilion, Hall 2, Stand 2F13


Read all Teligent News here »

 * Legacy Migration
 * Solution Development
 * Call Completion
 * Delivery Platform
 * Messaging
 * IN
 * Mass Calling
 * Call Centre
 * Rev Assurance
 * VoIPZone®


TELIGENT LEGACY SYSTEM INTEGRATION 

Extend the life of existing IT and Telecommunications systems whilst connecting
to the latest technologies and protocols.

Introduction

Modern Telecommunication Providers face the dilemma of maintaining a rich
variety of platforms while at the same time looking to reduce costs, implement
new technology and EOL extension of key systems where the original provider is
no longer supporting these. This leads to the requirement to either replace
whole BSS / OSS systems, run parallel systems, or make new systems backward
compatible. With the new telecoms world heading for an IP based solution,
operators with TDM, BICC or other legacy protocols encounter barriers to achieve
interconnectivity and better operational management whilst incrementally
pursuing the bottom line cost savings that IP has promised. This is where
Teligent's legacy system integration and application modernisation capabilities
can help!

Cost savings can therefore be achieved by consolidating to a single
multi-application platform, eliminating the need for 'parallel running', or by
migrating old platforms to lower footprint, higher density modern systems
architectures, reclaiming space, power and updating security and resilience.

With part of the Teligent group operating for over twenty years, our vast
heritage of experience in systems integration and supply for some of the most
demanding applications in infrastructure systems has enabled us to specialise in
custom multiple protocol complex system design and service modernisation.
Teligent can provide custom solutions to replacing legacy systems or
simplifying integration problems based on this approach, using its
multi-protocol P90/E Platform and wide ranging skills in signaling integration,
application development and 24x7 support.    Read More


SOLUTION DEVELOPMENT SERVICES

Teligent are able to offer custom solution design, supply and support services
across industry verticals or for OEM requirements, making convergent
technologies a reality. With part of the Teligent group operating for over
twenty years, our vast wealth of experience in systems integration and supply
for some of the most demanding applications in the carrier grade network
infrastructure market has enabled us to specialise  in the area of custom
multiple protocol network architecture and system design. 

Teligent can offer solutions based on its P90/E platform for solutions supply or
OEM requirements for incorporation into other systems, or as a systems
integrator using best of breed technologies in high availability or large scale
applications, including Internet of Things (IOT) gateway requirements.

 

Teligent Solution Development

Based on open source Unix (OS)

Available options include the advantage of our multi-protocol rapid application
development platform

 

Teligent’s Services

Solution Design

White Paper Consultation and Proposal

Software Development 

Proven Test/Verification and Project Management

24x7 Support and Maintenance options

 

Our differentiation

Flexible revenue models

Comprehensive design, development and delivery services

20 years’ experience in supply and support to international companies

Demonstrable experience in highly scalable and fault resilient solutions    Read
More


CALL COMPLETION

Making all calls count

Convergence and ever changing market requirements offer both opportunities and
challenges to modern telecom operators and service providers. Legacy
environments need to be protected while exploiting the new possibilities of
evolving technology. End-users have come to expect innovative, customized and
easy-to-use services and flexibility is of utmost importance in order to meet
these demands in a cost and time efficient manner.

Teligent’s SDP, the Teligent P90/E platform, represents the best-of-breed
technology selection for real-time, fully redundant telecommunication
application servers. By providing all of our services on a distributed
multi-application platform we have enabled leading operators worldwide to create
and deploy revenue generating, churn reducing offers with a specific uniqueness
in every market.

For example, our Call Completion Engine is an application suite that is focused
on generating revenue through making sure every call in your network completes
in to a billable call. Our "Smart Router" technology is capable of routing and
controlling calls to and from mobile, fixed and VoIP networking environments. As
well as providing voicemail diversion control for internationally roaming users
(allowing operators to comply with the new EU regulations for voicemail roaming
subscribers) the Smart Router can also screen calls, perform simultaneous
soft-phone and mobile ringing as well as subscriber-definable call-treatment. 
   Read More


MULTI SERVICE AND MULTI NETWORK IN/IMS PLATFORM

The Teligent P90/E concept meets the widespread need for unique solutions. We
customise our solutions to suit the specific requirements of individual carriers
or service providers.

The Teligent Service Delivery Platform P90/E (SDP) provides a solid and scalable
foundation for IN and Next Generation IN applications for mobile, fixed and IP
networks. The SDP can be configured as an SCP, IMS Application Server,
Intelligent Peripheral (IP) and Media Server. Native capabilities include a
multi-threaded application execution environment, real-time charging, real-time
rating, message flow control and a configurable tool for generation of billing
data.

Application solutions can be tailored to an operator’s needs through the onboard
advanced graphical service creation environment (SCE), Application Builder. In
addition, the Teligent SDP offers open interfaces to external application
environments (SOA) using web services.    Read more



TELIGENT NEXT GENERATION MESSAGING

Exceeding Next Generation goals without sacrificing existing revenue streams

Moving in the right direction often means that change and acceptance of change
is essential. However this change does not have to be painful. Next Generation
Messaging services deployed over networks are a reality that Operators and
Service Providers must deal with in order to keep a competitive advantage and
out last the competition. The Teligent Next Generation Messaging meets the needs
of new network environments without leaving revenue related benefits from the
legacy world behind.

The Teligent Next Generation Messaging is a comprehensive suite of call
completion and messaging related services executing on top of the Teligent P90/E
platform. The platform supports realizations of Messaging services such as
Voice/Fax Mail, Video Mail, SMS, Unified Messaging and Multi-Media Messaging. 

Teligent Next Generation Messaging opens up new ways of communicating by
offering new services and new ways for end users to experience those services,
like Visual Voice Mail as enhancements to the basic Voice Mail. This creates a
more positive customer experience emphasizing simplicity of use and easy access
that in turn drive higher demand and service usage resulting in increased
revenue.     Read More


IN SERVICES

Along with the movement towards an IP/Next Generation Network based
infrastructure the interest for network agnostic IN like services has been
strong. As Teligent have the advantage of the network agnostic platform our
offering has been very competitive typically within the replacements of IN
services at fixed operators with a need to migrate services and provide
convergence with the IP/VoIP based network.

Our proven telecom platform, Teligent P90/E, presents a flexible distributed
architecture that easily facilitates support of a diversity of Value Added
Service applications run over various network types. All service applications
supported have access to generic components that provide easy integration with
new and existing infrastructure. This allows Operators and service providers to
reap benefits from both legacy solutions and Next Generation/3G solutions. 
  Read More


MASS CALL AND VOTING

Teligent has one of the most versatile and advanced Mass Calling solutions in
the world which is capable of supporting thousands of calls per second.

The potential for Mass Calling services continue to grow, and be more and more
important to carriers as the ARPU continues to increase, both for simple
tele-voting as well as advanced interactive services. The Teligent Mass Calling
solution combined with our market expertise allows the operator to implement a
future-proof Mass Calling service foundation that is second to none.    Read
More


CALL CENTRE SERVICES - VERTEX INDIA INTRODUCTION

Call centre services can be supplied from our partner company Vertex India.

Vertex India, a part of the Altruist Group, is a leading integrated end to end
solution providers across Business Process Outsourcing, Customer Management
Outsourcing and IT Services, serving host of clients across many sectors. Led by
senior professionals from across Industries, we specialise in unlocking value by
providing excellent service to our client's customers, while delivering desired
business outcomes. By building relationships based on understanding our clients’
needs, we partner with clients to provide powerful insights and deliver
comprehensive solutions that can improve customer experience, reduce
cost-to-serve and increase profitability.

Deep practitioners

It is our peoples' skills, combined with our deep industry know-how and
experience that allow us to provide rock-solid operational performance and
functional expertise. With a focus on our clients' brand projection and customer
experience, we work to develop and deliver the effective customer programs that
will optimize performance. We work in the background aiming to ensure you are
always meeting and exceeding customer expectation. Leveraging enhanced metrics,
we aim to develop effective programs to optimize performance and deliver a great
experience for your customers. 

Innovation as a key deliverable 

Beyond operational know-how, we look to new ways of thinking that enable our
clients to achieve their desired business outcomes. Understanding key trends
across major market sectors, both public and private, we leverage analytics to
help to develop the right strategy aiming to exceed the expectations of your
customers. Our activities focus on improving customer satisfaction, reducing the
cost-to-serve, and increasing revenues.    Read More


REVENUE ASSURANCE – ICONNECTIVA INTRODUCTION

iConnectiva Revenue Assurance and Fraud Management services can be supplied from
our partner, iConnectiva Analytics and Insights Ltd. (a part of the Altruist
Group).

They are an Analytics product and services company with a focus on Telecom
subscriber data monetization. The company provides a portfolio of analytics
solutions, which helps enable telecom, media, and utility companies to lower
churn, improve operational effectiveness, boost ARPU and increase overall
profitability.

Headquartered in India, the company supports a customer base in Asia Pacific,
Africa, Middle East and Europe. The customer base include leading service
providers ranging from 2 million to 250 million subscribers in a variety of
segments across mobile, cable, wire-line, media, utilities and business
services. The product has won numerous awards and has been recognized as one of
the leading products in the Revenue Assurance domain. It has one of the irst
integrated Revenue management solutions supporting both Revenue Assurance and
Fraud Management from a single platform. A single stop solution for Revenue
Assurance, Fraud management, Business Intelligence and Credit Risk management
with 360 degree customer profiling.

Domain 

One of the major providers of Revenue Assurance, Fraud Management Solutions for
Telecom and Energy sector clients.  Strong domain expertise benefits the
customers directly. 

Products 

The Revenue Intelligence Solution is an end-to-end product which improves
business agility, streamlines business processes, and manages risks associated
with changing dynamic business model. This product ensures the zero fraud  loss
and leakage across  the value chain from order to cash. The dynamic
reconciliation engine gives an overview of the business in the form of reports
which are easy to configure and schedule.    Read More


A TELCO VOIP SERVICE

Teligent VoIPZone® is an innovative Value Added Service which allows
Telecommunication Network Operators to offer advanced VoIP services as an
integrated part of its services and offering. The VoIPZone® seamlessly
integrates to mobile data networks and Wi-Fi Internet with mobile and fixed SIP
softphone clients with a focus on smart-phone integrated SIP clients.

By allowing subscribers access to voice telephony over IP connections, such as
mobile 3G data and Wi-Fi, the operator can greatly enhance the subscriber
experience, offer new and attractive services whilst creating new possibilities
to save network cost and provide attractive roaming options. Read More
See some VoIPZone Service Usage Examples




NETWORK OPERATORS USING TELIGENT P90/E TECHNOLOGY INCLUDE:

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