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DIY print management server for everyone
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Cloud print management solution for businesses with simple needs
* Compare features
PaperCut Product Suite comparison
Free tools
* PaperCut Mobility Print
A free Google Cloud Print alternative
* PaperCut QRdoc
The power of digital documents – on paper
* PaperCut Views
Real-time print analytics, insights and forecasts
Sustainability
* PaperCut Grows
Grow your sustainability story.
In the percolator
* Projects in beta
Features in progress
Popular Features
* Print rooms
Track and manage all your printing activity
* Forest Positive Printing
Go further than waste reduction
* Print Deploy
Print queues made easy
* Microsoft Universal Print
Take control of your Universal Print environment
Speak with sales
Solutions
For industries
* High School / K-12
Protect student information, cut costs, reduce waste
* Higher Education
Easy printing for coworking and serviced offices
* Healthcare
Safeguard patient information with compliance features
* Local Government
Reduce budget spend while increasing compliance
* Legal
Secure confidential client info and assign costs
* Small to medium business
Grow your business while reducing costs
* Large Enterprise
Protect your systems, information, and future growth
* Coworking
Easy printing for coworking and serviced offices
* Life Sciences
Protect your intellectual property and reduce your costs
What our customers say
“Sustainability is very important to Google nowadays,” says Ofer. “So the idea
that we could literally save paper on printing was appealing to us from the
get-go.”
Ofer Bar-Zakai, Google, US
* Customer Stories
100 million delighted users and counting. Read their stories
* Testimonials
Quotes written by our own customers
Speak with sales
Resources
Discover everything we do
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We’ve simplified printing for you and your end-users
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Review our full suite of management solutions for cloud
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Explore why this should be important to everyone
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We’ve made scanning easier and more secure
* Overview
Explore all our products, and find real-world examples
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* Grid® Report for Print Management | Winter 2024
* Complete Guide to Printing in Education
* Get Print Resiliency and Security Without Servers
* Securing Your Print System with PaperCut Whitepaper
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* Overview
* How does PaperCut NG/MF work?
* The Top-Ten Hidden Features!
* Example user information sheets
* Example 1: Printing with the popup confirmation window
* Example 2: Printing with shared accounts (for staff)
* Example 3: Printing using a Release Station
* Example 4: Refunding a print job (for staff)
* Example 5: Adding credit using a TopUp/Pre-Paid Card
* Example 6: Printing from a wireless network or laptop (Web Print)
* About This Guide
* Prerequisites
* Terminology used in this document
* Licensing and support
* Installing a license
* Technical support & further information
* End User License Agreement (EULA)
* PaperCut MF as a Subscription (EULA)
* Installation
* Implementation by example
* Scenario: The small school
* Scenario: The large school
* Scenario: The university
* Scenario: The small business
* Scenario: The medium to large business
* Scenario: The public library or Internet cafe/kiosk
* Capacity planning
* Database sizing and growth
* Print archives sizing and growth
* Network bandwidth planning
* Manage large client billing databases
* Installation on Windows
* Quick install: Windows
* Running in a Workgroup environment
* Option 1: Common username and passwords on all systems
* Option 2: Authenticating via popup
* Installation on Mac
* Quick install: Apple Mac
* Mac printing in detail
* Mac hosted print queues
* Windows hosted print queues
* Installation on Linux (CUPS and Samba)
* Quick install: Linux (CUPS and/or Samba)
* PaperCut NG/MF on Linux
* The installation process
* Advanced configuration & logs
* Backups & system management
* User directory and authentication
* Unix command-line Release Station client
* Remove PaperCut NG/MF from a Linux server
* Linux FAQ
* Installation on Novell OES Linux (iPrint)
* Testing the installation
* Advanced implementation
* Multi-Server and Multi-Site Deployments
* Resiliency with Site Servers
* Technical overview
* Offline operations
* Install a Site Server
* Common questions about Site Servers
* Configuring secondary print servers and locally attached printers
* Configure a Windows secondary print server
* Configure a Macintosh secondary print server
* Configure a Linux or Novell iPrint secondary print server
* Print monitoring architecture
* Multiple print servers
* Automating secondary server deployment on Windows
* Configuring Direct Printing
* Install the Direct Print Monitor
* Install the Direct Print Monitor on Windows computers
* Install the Direct Print Monitor on a Macintosh computer
* Install the Direct Print Monitor on a Linux computer
* Link direct print queues to a printer
* View linked print queues
* Link a print queue to a printer
* Unlink a print queue from a printer
* Configure a directly connected printer
* Configure Find-Me Printing for directly connected printers
* Clustering and high availability
* Application Server failover
* Microsoft Failover Cluster Manager (MSFCM) on Windows server
2012/2016
* Microsoft Cluster Server (MSCS) on Windows
* Virtual Machine clustering
* Veritas Cluster Server (VCS) on Windows
* Novell Cluster Services (NCS) on Novell OES Linux
* PaperCut User Client configuration
* Deployment on an external database (RDBMS)
* Upsize to an external RDBMS
* Configuring Microsoft SQL Express
* Configuring Microsoft SQL Server
* Configuring MySQL
* Configuring Oracle (and Oracle Express Edition)
* Configuring Azure SQL
* Web browser Single Sign-on (SSO)
* Plan for web SSO Implementation
* Configure web SSO
* Advanced LDAP Configuration
* LDAP Server Default Configuration
* Print authentication
* About authentication and printing
* Handling unauthenticated (non-domain) laptops
* The authentication cookbook - recipes by example
* PaperCut LPD service
* The PaperCut LPD service
* User Client
* Install the User Client on Windows
* Install the User Client with Microsoft Intune
* Install the User Client on macOS
* Install the User Client on Linux and Unix
* Tour
* Navigation
* Menu
* Basic user operations
* Basic printer operations
* Client software
* Interface levels
* Assigning administrator level access
* Charting, statistics, reports, and logs
* Configuration
* Services for Users
* User Client
* User web interface - original
* User web interface - new
* Environmental Dashboard / Windows Live Tiles
* Using the Environmental Dashboard
* Windows Live Tile installation
* Mobile User web interface
* Web widgets
* User management
* Group management
* Creating internal groups
* Set new user creation rules
* Set up quota allocations
* Set overdraft limits
* Enable username aliasing
* Add/update username aliases
* Maintain office/department history
* Disable printing for a user
* User card and ID numbers
* Prevent username clashes in Windows multi-domain environments
* Bulk user operations
* Batch import and update user data
* User management FAQs
* Guest and anonymous user management
* Internal users (users managed by PaperCut NG/MF)
* Anonymous guest printing
* Multiple personal accounts
* Why use multiple personal accounts?
* Configure multiple personal accounts
* Configuration examples
* Shared accounts
* Create a shared account
* Shared account naming guidelines
* Search for a shared account
* Batch import and update shared accounts
* Synchronize shared accounts with external source
* Bulk shared account operations
* Allocate a shared account quota
* Apply a cost multiplier to a shared account
* Customize shared accounts
* Grant access to shared accounts
* Account selection
* Account selection in non-domain environments (Workgroups)
* Printer management
* Add and remove/delete/ignore printers
* The template printer
* Copy printer settings
* Rename a printer
* Disable printers with time latches
* Set up differential charging
* Convert or block print jobs - filters and restrictions
* Manage printer groups
* Define cost adjustments
* Popup authentication
* Set the color detection method
* Switch to using SNMPv3
* Validate page counts using hardware checks
* Watermarking/job annotation
* Behavior on server connection failures
* Toner Levels (for supported printers)
* Refund print jobs
* Define custom printer fields
* Extract usernames in enterprise print environments (e.g. SAP,
Unix)
* Printer FAQs
* Find-Me printing and printer load balancing
* Find-Me printing
* Global Print Driver
* Requirements for job redirection (load balancing or Find-Me
printing)
* Advanced configuration
* Printer load balancing
* Find-Me printing and printer load balancing FAQ
* Secure print release
* Release Station interfaces
* Hold/release usage scenarios
* Install a Release Station
* Install a Release Station on Windows
* Install a Release Station on a Mac
* Configure a Release Station
* Secure print jobs at the printer while they're waiting to be
printed
* Prevent jobs being released when a printer/device is in error
* Prevent jobs being released from an MFD Release Station when a
device is in error
* Prevent jobs being released from a Standard Release Station
when a printer is in error
* Prevent jobs being released from a web-based Release Station
when a printer is in error
* Frequently Asked Questions: Prevent jobs being released when a
printer is in error
* Configure mobile print release
* Copier integration
* Overview
* Setup
* Device List and statuses
* Manage copiers
* Authentication methods
* About filters and restrictions
* Advanced configuration
* Release Stations and Find Me Printing
* Configure Secure Print Release
* Configure Secure Print Release with Find-Me printing
* Configure Secure Print Release with load balancing
* Configure Secure Print Release to support multiple operating
systems
* Allocating accounts to print jobs at the device
* System requirements PaperCut MF
* Configure the ability to allocate accounts to print jobs at
the device
* Changing attributes of print jobs at the device
* System requirements PaperCut MF
* Configure the ability to change attributes of print jobs at
the device
* Frequently Asked Questions
* Viewing attributes of print jobs at the device
* System requirements
* Configure the ability to view attributes of print jobs at
the device
* Frequently Asked Questions
* Prevent jobs from being released from an MFD Release Station
when a device is in error
* Frequently Asked Questions: Prevent jobs being released when a
printer is in error
* Integrated Scanning
* Integrated Scanning overview
* What is Integrated Scanning?
* Integrated Scanning at the MFD
* Scan PDF compression
* Scan to Fax explained
* Document Processing for Scans
* PaperCut MF Cloud Services
* Example Integrated Scanning implementations
* Setting up Integrated Scanning
* Prepare for Integrated Scanning implementation
* Configure Integrated Scanning / scan actions
* Configure Integrated Scanning notifications
* Enable Advanced Scan to Fax actions
* Configure advanced Integrated Scanning (config keys)
* Set up self-hosted Document Processing
* Substitution variables/macros
* Troubleshooting Integrated Scanning
* Troubleshooting Scan to Cloud Storage
* Troubleshooting Document Processing scans, including OCR
* Integration with Electronic Document Management Systems
* Mobile & BYOD printing
* Mobility Print
* Print Deploy (deploy print queues and drivers)
* Universal Print
* Email to Print
* Web Print (driver-less printing via a web browser)
* Set up Web Print
* Set up Web Print: Default mode
* Set up Web Print: Sandbox mode
* Enable Web Print on a printer
* Modify default Web Print settings (optional)
* Create a Web Print printer map or custom printer list
(optional)
* Advanced Web Print configuration (optional)
* Submit a Web Print job
* Scaling your Web Print environment
* Add or remove a Web Print server
* Monitor a Web Print server
* Troubleshooting Web Print problems
* Mobile Print Release-releasing print jobs on your mobile
* Mobile web client
* Self association for emails and email verification/validation
* TopUp/Pre-Paid Cards
* The card system
* Create new cards
* Redeem a card
* Reports
* Report types
* Report formats
* Generate filtered reports
* Create custom reports
* Schedule and email reports
* Export usage data from PaperCut NG/MF to a 3rd party tool
* Advanced reporting options
* Central Reports
* Prerequisites for Central Reports
* Set up Central Reports
* Run Central Reports
* Print Scripting (advanced feature)
* Creating print scripts
* Print script API reference
* Troubleshooting print scripts
* Tips for print scripts
*
* Device Scripting (advanced feature)
* Creating device scripts
* Device script API reference
* Device scripting examples
* Example: Set a daily color copying quota for all users
* Example: Prevent access to devices out of business hours
* Example: Discount the copying price for students during
off-peak hours and for staff at all times
* Troubleshooting device scripts
* Tips for device scripting
* Security (for advanced features)
* Print, device, and other advanced scripting
* Using extended Java classes in scripts
* Customization
* Customize the Login page
* Customize the Forgot Login Details page
* Customize the Admin web interface
* Customize the User web interface
* Customize the User Client
* Customize Mobile Print Release
* Customize report headers
* Limit the list of interface languages/translations
* Data access and custom reports
* Automation and scripting
* Custom user directory information providers
* Enable ports 80 (HTTP) and 443 (HTTPS)
* Web Cashier
* Set up Web Cashier
* Assign Web Cashier admin permissions
* Process purchases
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* Advanced: Apply a regular expression to convert a card number
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LDAP
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Deprecated)
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Over OAuth2
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Deprecated)
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* System requirements: Print Deploy & PaperCut NG/MF
* Step 1: Determine your print environment
* Step 2: Add and configure zones in Print Deploy
* Step 3: Set up Print Deploy
* In a print server environment
* Computers are joined to a local domain
* Computers are not joined to a local domain
* Set up Print Deploy in a print serverless (Direct Print)
environment
* Import Mobility Print queues
* Support IPP(S) Print Servers on Windows computers
* Using an external PostgreSQL DB
* Roll out the client
* Choose your print queue/Print Deploy client installation method
* Manual Installation
* Install the Print Deploy client manually on computers
* Users install the Print Deploy client themselves
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Administration and Print Deploy
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* List of installation parameters and filename configurations
* Configure Print Deploy (optional)
* Shared computers (Windows only)
* Configure the client
* Configure the Direct Print Monitor for large sites
* Customize the user login popup branding and text
* Change the client polling time
* Set the method used to determine the user’s identity
* Allow the client to update printers when a network change is
detected
* Configure Print Deploy in Virtual Desktop Infrastructure (VDI)
* Print Deploy VDI client overview
* Citrix
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* VDI FAQs
* Troubleshooting - log analysis
* Enhance Print Deploy security (optional)
* Enhance Print Deploy security with a CA-signed certificate
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* Enable SSL certificate checking
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* (Advanced) Set up an SSL/TLS certificate for Print Deploy
* (Advanced) Set up an SSL/TLS certificate for Mobility Print
* Maintain your print environment
* Troubleshooting
* FAQs
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* I want to give Print Deploy feedback?
* Mobility Print manual
* Overview
* Why is Mobility Print awesome?
* The Mobility Story
* What product to use when
* Which product is right for me?
* How it works
* Printer discovery - which method is best for you?
* Print job delivery and examples
* Mobility Print architecture
* Ghost Trap and Ghostscript
* Setting up Mobility Print
* System requirements
* Step 1: Install Mobility Print
* Step 2: Configure Mobility Print
* Select the printers to publish
* Printer discovery using mDNS
* Printer discovery using DNS
* Printer discovery using 'known host'
* Print authentication mode
* Cost allocation
* Advanced configuration
* Change the Mobility Print password
* Configure a server behind a firewall or NAT
* Disabling server auto-updates
* Configure Mobility Print behind a Network Load Balancer
* Restrict printer access per subnet
* Enhance Mobility Print server security with a custom TLS
setting
* Automatically disable new printers
* Implement a Trusted SSL Certificate for the Mobility Print
Administrator Interface
* Manage Single sign on for Chromebooks
* Set up Guest printing for Chromebook users
* Set up Mobility Print with a Site Server
* Step 3: Set up and test client printing
* Step 4: Roll out Mobility Print
* Setting up Cloud Print for Mobility Print
* Overview
* Step 1: Configure Cloud Print
* Step 2: Set up Cloud Print on the clients
* Chromebooks / ChromeOS
* Windows
* Mac / macOS
* Managing Cloud Print
* Cloud Print Security
* Setting up a device (mDNS/DNS)
* Windows
* Mac / macOS
* iPhone / iPad / iOS
* Android
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* Setting up a device (known host)
* Setting up a device (Cloud Print)
* Troubleshooting
* Printer discovery problems in an mDNS environment
* Printer discovery problems in a DNS environment
* Troubleshooting Chromebook issues
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* Missing print jobs
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* FAQs
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* Overview
* Getting Started
* Setup and Configuration
* Installation
* Install the software
* Logging in
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* Manage rooms
* Configure room contact details
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* Define the Workflow
* Example customized Workflows
* Customize the Workflow
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* Setting up products
* Job Ticketing scenarios: products
* Configure a product
* Product attribute reference
* Configure costs
* Step 1: Allocate a cost to product and delivery options
* Step 2: Setting up draft products
* Step 3: Create or change a cost script
* About the estimateCost(order) function
* Using functions
* Description functions (conditional statement)
* Cost calculation functions (For Loop)
* Date comparison functions (dateDiff)
* Using variables
* Using Order object attributes
* Using the Cost Script editor
* Using JavaScript
* Example cost scripts
* Step 4: Assign a cost script to each product
* Go live
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* Share Job Ticketing with your customers
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* Configure the file storage location
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* Enable or disable Gravatar
* Configure PDF page counter mode
* Prevent specific file types from being uploaded
* Configure the server address for links in emails
* Configure the database storage location
* Start and stop the Job Ticketing service
* Define your data backup strategy
* Archiving print job files
* Exporting data
* Troubleshooting
* Managing orders
* Submit an order for a customer
* Process an order
* Change the status of an order
* Send comments to a customer
* Add an internal note to an order
* View notifications
* Download the file to print
* Print a job ticket
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* Order processing examples
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* Workflow view
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* Placing an order
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* View comments from the print room
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*
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* Direct Printing Install Win Win
* Home
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* Common
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* Direct Printing Install Win Win
* Home
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* * PaperCut NG and MF
* Common
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* Direct Printing Install Win Win
INSTALL THE DIRECT PRINT MONITOR ON A WINDOWS COMPUTER
AVAILABLE TO CUSTOMERS ON:
Contents
* Overview
* Step 1: Ensure the primary server is set up correctly
* Step 3: Change the default configuration (optional)
* Step 4: Install the Direct Print Monitor on each computer
* Step 5: Test
Contents
* Overview
* Step 1: Ensure the primary server is set up correctly
* Step 3: Change the default configuration (optional)
* Step 4: Install the Direct Print Monitor on each computer
* Step 5: Test
Contents
* Overview
* Step 1: Ensure the primary server is set up correctly
* Step 3: Change the default configuration (optional)
* Step 4: Install the Direct Print Monitor on each computer
* Step 5: Test
Important
This is the original, manual method of deploying Direct Printing (serverless
printing). Now there’s a much simpler and faster method, called Print Deploy.
For more information and setup details, head over to the Set up Print Deploy in
a print-serverless (direct print) environment section of the Print Deploy help
center.
This section describes the process of setting up Direct Printing on Windows
computers. The primary Application Server can be either a Windows, Mac, or a
Linux based system. PaperCut NG/MF has full support for “mixed” or heterogeneous
printing environments.
If your organization does not have a dedicated print server at one or more
sites, you should consider setting up Direct Printing. Direct Printing allows
you to track and report on local printing that is sent directly from a computer
to a printer, without a print server. The following steps show how to install
Direct Print on Windows machines. For more information about installing Direct
Print on other operating systems, see:
* Install the Direct Print Monitor on a Linux computer
* Install the Direct Print Monitor on a Mac computer
STEP 1: ENSURE THE PRIMARY SERVER IS SET UP CORRECTLY
Before installing the Direct Print Monitor, you should ensure that the primary
server (Application Server) is set up and running correctly.
Verify that:
* PaperCut NG/MF release 16.0 or above is installed.
* Users can log in to user pages from their computers.
* Administrators can access the system.
* The Application Server is accessible from each computer requiring Direct
Printing, that is, you can ping the Application Server.
A computer with the Direct Print Monitor installed needs to communicate
(initiate a TCP connection) on the port used by the Application Server (9191
(HTTP), 9192 & 9195 (HTTPS) may be used). Ensure that any firewall software on
the primary Application Server is not set to block any incoming local network
traffic on this port.
Note
The Direct Print Monitor included in PaperCut NG/MF 23.0 and later supports both
HTTPs (9192, 9195 preferred) and HTTP (9191) connections.
Refer to Customizing Print Provider & Direct Print Monitor HTTPs options
STEP 3: CHANGE THE DEFAULT CONFIGURATION (OPTIONAL)
The Direct Print Monitor installation configuration file is installed in the
following location on the Application Server:
[app-path]/providers/direct-print-monitor/win/direct-print-monitor.conf
Note
If you need to change the configuration after deploying Direct Printing, you
must change the configuration on every computer using Direct Printing.
The Direct Print Monitor configuration file is automatically generated with the
hostname of the Application Server when the Application Server is installed. If
required, you can change the default configuration, however, the default
configuration suits most implementations. For example, you can change the IP
address of the Application Server to a Fully Qualified Domain Name (FQDN).
STEP 4: INSTALL THE DIRECT PRINT MONITOR ON EACH COMPUTER
Install the Direct Print Monitor on each Windows computer. You can either:
Manually install the Direct Print Monitor
If you do not have many computers on which you want to install the software,
manual installation might be easier.
Note
If the computer has a PaperCut NG/MF Print Provider installed, uninstall it.
1. Ensure the following files are in a shared folder that is accessible to the
target computers (i.e. a network share or mapped drive):
[app-path]\providers\direct-print-monitor\win\
This folder contains the following files:
* pc-direct-print-monitor.exe
* direct-print-monitor.conf
Note
These two files must be in the same folder for the Direct Print Monitor
installation to work.
2. On each computer, navigate to the shared folder on the Application Server.
3. Double-click pc-direct-print-monitor.exe.
4. Read the End User License Agreement.
5. Select I accept the agreement; then click Next.
6. Click Next.
When the installation is complete, the Completing the PaperCut Setup Wizard
screen is displayed.
7. Click Finish.
The Direct Print Monitor is installed.
Automate the Direct Print Monitor installation
If you have a large number of computers, or existing automated install processes
in place, then we recommend you automate the install process. The Direct Print
Monitor installation process can also be automated via command line switches
issued to the installer program. This is useful if you need to install the
Direct Print Monitor on a number of computers.
To automate the installation:
1. Ensure the following files are in a shared folder that is accessible to the
target computer (i.e. a network share or mapped drive):
* pc-direct-print-monitor.exe
* direct-print-monitor.conf
Note
On Windows Application Servers, these files are located by default in the
following shared folder: [app-path]\providers\direct-print-monitor\win\
2. Use a batch file or equivalent to start the install program. For example,
for Windows use the following:
pc-direct-print-monitor.exe /TYPE=secondary_print /SILENT
Note
* Replacing the /SILENT option with /VERYSILENT suppresses all visual output
during the installation process.
* The copy of the direct-print-monitor.conf file is used during the install
process to ensure the installation is aware of the location of the main
Application Server.
* For a full list of command-line arguments, see Automate installation on
Windows.
Important
You cannot install the Direct Print Monitor on a computer that has a Print
Provider installed. This includes computers that are acting as Application
Servers, Site Servers, and secondary servers.
STEP 5: TEST
The Direct Print Monitor should now be configured.
1. Log in to the Application Server as “admin” and verify that the printer
queues are linked to the printer:
1. Click the Printers tab.
The Printer List page is displayed.
2. Select a printer.
The Printer Details page is displayed showing the Summary tab contents.
3. Click the Queues tab.
4. Verify that the printer queues are linked to the printer.
2. Perform a multi-page test print on each printer and verify that print jobs
are tracked correctly.
> > > > > > > 39ef636b1 (Merge branch ‘https-in-print-provider-v23’ into
> > > > > > > release-23.0.0)
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