Submitted URL: https://www.royalmail.com/business/user/reset/316453891/1620329645/k6xwODDKfB1rE41FfGoepNdGZMBMvFtU4CGPvdfgCOs
Effective URL: https://www.royalmail.com/business/user/password
Submission: On May 06 via api from US

Summary

This website contacted 10 IPs in 2 countries across 6 domains to perform 31 HTTP transactions. The main IP is 23.32.238.168, located in Frankfurt am Main, Germany and belongs to AKAMAI-ASN1, NL. The main domain is www.royalmail.com.
TLS certificate: Issued by Entrust Certification Authority - L1K on September 25th 2020. Valid for: a year.
This is the only time www.royalmail.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 17 23.32.238.168 20940 (AKAMAI-ASN1)
2 104.109.77.38 16625 (AKAMAI-AS)
1 104.109.91.56 16625 (AKAMAI-AS)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
3 74.117.207.138 7160 (NETDYNAMICS)
2 138.1.47.126 31898 (ORACLE-BM...)
3 23.45.105.162 16625 (AKAMAI-AS)
2 74.117.207.68 7160 (NETDYNAMICS)
31 10
Domain Requested by
17 www.royalmail.com 1 redirects www.royalmail.com
3 www.rnengage.com custhelp.royalmail.com
3 custhelp.royalmail.com www.royalmail.com
custhelp.royalmail.com
2 royalmail.widget.custhelp.com custhelp.royalmail.com
2 rules.atgsvcs.com static.atgsvcs.com
2 tags.tiqcdn.com www.royalmail.com
tags.tiqcdn.com
1 c.go-mpulse.net s.go-mpulse.net
1 s.go-mpulse.net www.royalmail.com
1 static.atgsvcs.com www.royalmail.com
31 9
Subject Issuer Validity Valid
*.royalmail.com
Entrust Certification Authority - L1K
2020-09-25 -
2021-10-24
a year crt.sh
*.tiqcdn.com
DigiCert SHA2 Secure Server CA
2021-04-19 -
2022-04-27
a year crt.sh
static.atgsvcs.com
DigiCert SHA2 Secure Server CA
2020-07-16 -
2021-10-15
a year crt.sh
akstat.io
DigiCert Secure Site ECC CA-1
2020-05-06 -
2021-08-05
a year crt.sh
custhelp.royalmail.com
Entrust Certification Authority - L1K
2020-10-21 -
2021-09-30
a year crt.sh
rules.ee.channels.ocs.oraclecloud.com
DigiCert TLS RSA SHA256 2020 CA1
2021-04-08 -
2022-04-13
a year crt.sh
*.rnengage.com
DigiCert TLS RSA SHA256 2020 CA1
2021-01-04 -
2022-01-11
a year crt.sh
*.widget.custhelp.com
DigiCert SHA2 Secure Server CA
2020-07-09 -
2021-10-08
a year crt.sh

This page contains 3 frames:

Primary Page: https://www.royalmail.com/business/user/password
Frame ID: F26BEF11A059C7E0AD4FC6C1C179AC97
Requests: 27 HTTP requests in this frame

Frame: https://s.go-mpulse.net/boomerang/HJFQV-8LNNV-HYVXV-9PJNM-6TRGV
Frame ID: 505D1FD731D94FF3F87E5C3AE5305F84
Requests: 2 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 555CADE3D853B0FA70476F22B751D76E
Requests: 3 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://www.royalmail.com/business/user/reset/316453891/1620329645/k6xwODDKfB1rE41FfGoepNdGZMBMvFtU4CG... HTTP 302
    https://www.royalmail.com/business/user/password Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers expires /19 Nov 1978/i

Overall confidence: 100%
Detected patterns
  • headers expires /19 Nov 1978/i

Page Statistics

31
Requests

100 %
HTTPS

22 %
IPv6

6
Domains

9
Subdomains

10
IPs

2
Countries

787 kB
Transfer

1971 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://www.royalmail.com/business/user/reset/316453891/1620329645/k6xwODDKfB1rE41FfGoepNdGZMBMvFtU4CGPvdfgCOs HTTP 302
    https://www.royalmail.com/business/user/password Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

31 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request password
www.royalmail.com/business/user/
Redirect Chain
  • https://www.royalmail.com/business/user/reset/316453891/1620329645/k6xwODDKfB1rE41FfGoepNdGZMBMvFtU4CGPvdfgCOs
  • https://www.royalmail.com/business/user/password
35 KB
10 KB
Document
General
Full URL
https://www.royalmail.com/business/user/password
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.32.238.168 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-32-238-168.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
61eea698d115b881de045b745cbb5dd52e5c1561c12004fbb41316940dc34706
Security Headers
Name Value
Content-Security-Policy upgrade-insecure-requests
Strict-Transport-Security max-age=10886400
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
www.royalmail.com
:scheme
https
:path
/business/user/password
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
cookie
SSESSad457d39bf32b7aae973577ca947be19=eVkRWyYbGGYqE9HWa2cCKJmH6DfPlFsoav2xGhP8q7I; SESSad457d39bf32b7aae973577ca947be19=L9kfbA5ytkMeloJlsJs1Nx19xj7Fen24T687Qe_WwOA; cookie-persistence=rd1o00000000000000000000ffff0a0f0582o80; AKA_A2=A
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

cache-control
no-cache, must-revalidate
content-type
text/html; charset=utf-8
content-encoding
gzip
content-security-policy
upgrade-insecure-requests
strict-transport-security
max-age=10886400
link
<https://www.royalmail.com/business/user/password>; rel="canonical",<https://www.royalmail.com/business/user/password>; rel="shortlink" <https://www.royalmail.com/themes/custom/rmlcwr/fonts/chevin/chevin-medium/chevin-medium.woff>;rel="preload";as="font";type="font/woff";crossorigin,<https://www.royalmail.com/themes/custom/rmlcwr/fonts/chevin/chevin-bold/chevin-bold.woff>;rel="preload";as="font";type="font/woff";crossorigin,<https://www.royalmail.com/themes/custom/rmlcwr/fonts/pf-din-text-std/pf-din-text-std-bold/pfdintextstd-bold-webfont.woff>;rel="preload";as="font";type="font/woff";crossorigin
expires
Sun, 19 Nov 1978 05:00:00 GMT
x-xss-protection
1; mode=block
content-language
en
access-control-allow-origin
http://www.royalmail.com
x-content-type-options
nosniff
x-cache-rule
ZCacheSessionDisabled
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=edge,chrome=1
x-rule
SessionAwareCacheLogic reqRewrite_b2b
x-akamai-transformed
9 - 0 pmb=mRUM,2
date
Thu, 06 May 2021 19:42:27 GMT
content-length
9027
vary
Accept-Encoding
set-cookie
SSESSad457d39bf32b7aae973577ca947be19=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; SameSite=None; domain=.royalmail.com; secure; httponly;SameSite=None; Secure SESSad457d39bf32b7aae973577ca947be19=deleted; expires=Thu, 01-Jan-1970 00:00:01 GMT; Max-Age=0; path=/; SameSite=None; domain=.royalmail.com; httponly;SameSite=None; Secure cookie-persistence=rd1o00000000000000000000ffff0a0f0582o80; expires=Fri, 07-May-2021 07:42:27 GMT; path=/; Httponly; Secure
server-timing
edge; dur=20 origin; dur=218 cdn-cache; desc=MISS

Redirect headers

content-type
text/html; charset=UTF-8
content-security-policy
upgrade-insecure-requests
strict-transport-security
max-age=10886400
location
https://www.royalmail.com/business/user/password
x-xss-protection
1; mode=block
access-control-allow-origin
http://www.royalmail.com
x-content-type-options
nosniff
x-cache-rule
ZCacheNoSession1
x-frame-options
SAMEORIGIN
x-cache-info
not cacheable; response is 302 without expiry time
content-length
0
x-rule
SessionAwareCacheLogic reqRewrite_b2b
date
Thu, 06 May 2021 19:42:27 GMT
set-cookie
SSESSad457d39bf32b7aae973577ca947be19=eVkRWyYbGGYqE9HWa2cCKJmH6DfPlFsoav2xGhP8q7I; path=/; SameSite=None; domain=.royalmail.com; secure; HttpOnly;SameSite=None; Secure SESSad457d39bf32b7aae973577ca947be19=L9kfbA5ytkMeloJlsJs1Nx19xj7Fen24T687Qe_WwOA; path=/; SameSite=None; domain=.royalmail.com; httponly;SameSite=None; Secure cookie-persistence=rd1o00000000000000000000ffff0a0f0582o80; expires=Fri, 07-May-2021 07:42:27 GMT; path=/; Httponly; Secure AKA_A2=A; expires=Thu, 06-May-2021 20:42:27 GMT; path=/; domain=royalmail.com; secure; HttpOnly
server-timing
edge; dur=1 origin; dur=235 cdn-cache; desc=MISS
link
<https://www.royalmail.com/themes/custom/rmlcwr/fonts/chevin/chevin-medium/chevin-medium.woff>;rel="preload";as="font";type="font/woff";crossorigin,<https://www.royalmail.com/themes/custom/rmlcwr/fonts/chevin/chevin-bold/chevin-bold.woff>;rel="preload";as="font";type="font/woff";crossorigin,<https://www.royalmail.com/themes/custom/rmlcwr/fonts/pf-din-text-std/pf-din-text-std-bold/pfdintextstd-bold-webfont.woff>;rel="preload";as="font";type="font/woff";crossorigin
chevin-medium.woff
www.royalmail.com/themes/custom/rmlcwr/fonts/chevin/chevin-medium/
34 KB
34 KB
Font
General
Full URL
https://www.royalmail.com/themes/custom/rmlcwr/fonts/chevin/chevin-medium/chevin-medium.woff
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.32.238.168 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-32-238-168.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
59b1b91d85d2c035f814c3bf2022b2b45cff6f816dfb9e918e1820d4e527d451
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

sec-fetch-mode
cors
origin
https://www.royalmail.com
accept-encoding
gzip, deflate, br
accept-language
en-US
sec-fetch-dest
font
cookie
cookie-persistence=rd1o00000000000000000000ffff0a0f0582o80; AKA_A2=A
:path
/themes/custom/rmlcwr/fonts/chevin/chevin-medium/chevin-medium.woff
pragma
no-cache
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept
*/*
cache-control
no-cache
:authority
www.royalmail.com
referer
https://www.royalmail.com/business/user/password
:scheme
https
sec-fetch-site
same-origin
:method
GET
Origin
https://www.royalmail.com
Referer
https://www.royalmail.com/business/user/password
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-cache-rule
ZStaticMaxAge
x-content-type-options
nosniff
last-modified
Tue, 04 May 2021 22:25:33 GMT
date
Thu, 06 May 2021 19:42:28 GMT
x-frame-options
SAMEORIGIN
content-type
application/font-woff
cache-control
max-age=1209600
x-cache-info
cached
server-timing
cdn-cache; desc=HIT edge; dur=1
accept-ranges
bytes
content-length
34566
expires
Thu, 20 May 2021 19:42:28 GMT
chevin-bold.woff
www.royalmail.com/themes/custom/rmlcwr/fonts/chevin/chevin-bold/
35 KB
35 KB
Font
General
Full URL
https://www.royalmail.com/themes/custom/rmlcwr/fonts/chevin/chevin-bold/chevin-bold.woff
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.32.238.168 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-32-238-168.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
a8c3bcb00ae3ee45dc394906c4e5e23e88a905234d8343ed43c9069618a2d69e
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

sec-fetch-mode
cors
origin
https://www.royalmail.com
accept-encoding
gzip, deflate, br
accept-language
en-US
sec-fetch-dest
font
cookie
cookie-persistence=rd1o00000000000000000000ffff0a0f0582o80; AKA_A2=A
:path
/themes/custom/rmlcwr/fonts/chevin/chevin-bold/chevin-bold.woff
pragma
no-cache
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept
*/*
cache-control
no-cache
:authority
www.royalmail.com
referer
https://www.royalmail.com/business/user/password
:scheme
https
sec-fetch-site
same-origin
:method
GET
Origin
https://www.royalmail.com
Referer
https://www.royalmail.com/business/user/password
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-cache-rule
ZStaticMaxAge
x-content-type-options
nosniff
last-modified
Tue, 04 May 2021 22:25:33 GMT
date
Thu, 06 May 2021 19:42:28 GMT
x-frame-options
SAMEORIGIN
content-type
application/font-woff
cache-control
max-age=1209600
x-cache-info
cached
server-timing
cdn-cache; desc=HIT edge; dur=1
accept-ranges
bytes
content-length
35501
expires
Thu, 20 May 2021 19:42:28 GMT
pfdintextstd-bold-webfont.woff
www.royalmail.com/themes/custom/rmlcwr/fonts/pf-din-text-std/pf-din-text-std-bold/
33 KB
33 KB
Font
General
Full URL
https://www.royalmail.com/themes/custom/rmlcwr/fonts/pf-din-text-std/pf-din-text-std-bold/pfdintextstd-bold-webfont.woff
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.32.238.168 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-32-238-168.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
3060f58cd766bb2fcaab5b176a99cc2d731086d6b895137554ceac63ee31db03
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

sec-fetch-mode
cors
origin
https://www.royalmail.com
accept-encoding
gzip, deflate, br
accept-language
en-US
sec-fetch-dest
font
cookie
cookie-persistence=rd1o00000000000000000000ffff0a0f0582o80; AKA_A2=A
:path
/themes/custom/rmlcwr/fonts/pf-din-text-std/pf-din-text-std-bold/pfdintextstd-bold-webfont.woff
pragma
no-cache
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
accept
*/*
cache-control
no-cache
:authority
www.royalmail.com
referer
https://www.royalmail.com/business/user/password
:scheme
https
sec-fetch-site
same-origin
:method
GET
Origin
https://www.royalmail.com
Referer
https://www.royalmail.com/business/user/password
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-cache-rule
ZStaticMaxAge
x-content-type-options
nosniff
last-modified
Tue, 04 May 2021 22:25:33 GMT
date
Thu, 06 May 2021 19:42:28 GMT
x-frame-options
SAMEORIGIN
content-type
application/font-woff
cache-control
max-age=1209600
x-cache-info
cached
server-timing
cdn-cache; desc=HIT edge; dur=1
accept-ranges
bytes
content-length
33288
expires
Thu, 20 May 2021 19:42:28 GMT
typography.css
www.royalmail.com/business/profiles/b2bprofile/themes/b2b/css/
8 KB
955 B
Stylesheet
General
Full URL
https://www.royalmail.com/business/profiles/b2bprofile/themes/b2b/css/typography.css
Requested by
Host: www.royalmail.com
URL: https://www.royalmail.com/business/user/password
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.32.238.168 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-32-238-168.deploy.static.akamaitechnologies.com
Software
Akamai Resource Optimizer /
Resource Hash
890d4c6882d81af5aaccfd8830dee89d7b4cda6de19322306a884d0e64346e72
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

:path
/business/profiles/b2bprofile/themes/b2b/css/typography.css
pragma
no-cache
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.royalmail.com
cookie
cookie-persistence=rd1o00000000000000000000ffff0a0f0582o80; AKA_A2=A
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-cache-rule
ZStaticMaxAge
content-encoding
br
x-content-type-options
nosniff
last-modified
Thu, 06 May 2021 05:34:40 GMT
server
Akamai Resource Optimizer
x-rule
reqRewrite_b2b
date
Thu, 06 May 2021 19:42:28 GMT
x-frame-options
SAMEORIGIN
content-type
text/css
cache-control
max-age=35454
x-cache-info
caching
server-timing
cdn-cache; desc=HIT edge; dur=12
accept-ranges
bytes
content-length
634
expires
Fri, 07 May 2021 05:33:22 GMT
css__0oYZpyLZXa-4deX087HgBmSSS2g2zcME8zKVWH8wkfk__kJPOLXFuAkjNgt7jup4YUkRb0b_goQzqXRe-f8caQ_s__CH3Bd79KSNwjwzgKi4hk_GUAJK7_QNNa9NAhHGQNbQA.css
www.royalmail.com/business/sites/default/files/advagg_css/
38 KB
7 KB
Stylesheet
General
Full URL
https://www.royalmail.com/business/sites/default/files/advagg_css/css__0oYZpyLZXa-4deX087HgBmSSS2g2zcME8zKVWH8wkfk__kJPOLXFuAkjNgt7jup4YUkRb0b_goQzqXRe-f8caQ_s__CH3Bd79KSNwjwzgKi4hk_GUAJK7_QNNa9NAhHGQNbQA.css
Requested by
Host: www.royalmail.com
URL: https://www.royalmail.com/business/user/password
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.32.238.168 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-32-238-168.deploy.static.akamaitechnologies.com
Software
Akamai Resource Optimizer /
Resource Hash
5f319eac167f486af2b3a59d2f3afd7066dae1f86f5b5f49d0c994c46d5a3da1
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

:path
/business/sites/default/files/advagg_css/css__0oYZpyLZXa-4deX087HgBmSSS2g2zcME8zKVWH8wkfk__kJPOLXFuAkjNgt7jup4YUkRb0b_goQzqXRe-f8caQ_s__CH3Bd79KSNwjwzgKi4hk_GUAJK7_QNNa9NAhHGQNbQA.css
pragma
no-cache
cookie
cookie-persistence=rd1o00000000000000000000ffff0a0f0582o80; AKA_A2=A
accept-encoding
gzip, deflate, br
accept-language
en-US
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
www.royalmail.com
referer
https://www.royalmail.com/business/user/password
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://www.royalmail.com/business/user/password
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

x-cache-rule
ZStaticMaxAge
content-encoding
br
x-content-type-options
nosniff
last-modified
Thu, 06 May 2021 05:10:58 GMT
server
Akamai Resource Optimizer
x-rule
reqRewrite_b2b
date
Thu, 06 May 2021 19:42:28 GMT
x-frame-options
SAMEORIGIN
content-type
text/css
cache-control
max-age=34162
x-cache-info
caching
server-timing
cdn-cache; desc=HIT edge; dur=8
accept-ranges
bytes
content-length
6507
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Response headers

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H2
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Protocol
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Date
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date
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Response headers

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Date
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General
Full URL
https://custhelp.royalmail.com/ci/ws/get/w/7/co/%5B%7B%22c%22%3A%222%22%2C%22chat_login_page%22%3A%22%2Fapp%2Fchat%2Fchat_landing%22%2C%22chat_login_page_height%22%3A620%2C%22chat_login_page_width%22%3A400%2C%22common_fields%22%3A%22%7B%7D%22%2C%22container_element_id%22%3A%22myChatLinkContainer%22%2C%22custom_fields%22%3A%22%7B%5C%2217%5C%22%3A%5C%22Request%20new%20password%20%7C%20Royal%20Mail%20Group%20Ltd%5C%22%7D%22%2C%22enable_availability_check%22%3Atrue%2C%22enable_polling%22%3Atrue%2C%22ignore_preroute%22%3Afalse%2C%22info_element_id%22%3A%22myChatLinkInfo%22%2C%22instance_id%22%3A%22sccl_2973729%22%2C%22label_available_immediately_template%22%3A%22Agents%20are%20available%20with%20no%20wait%20time.%22%2C%22label_default%22%3A%22Agents%20are%20available%20with%20no%20wait%20time.%22%2C%22link_element_id%22%3A%22b2b-chat-link%22%2C%22min_sessions_avail%22%3A1%2C%22module%22%3A%22ConditionalChatLink%22%2C%22ruleId%22%3A%2225964172%22%2C%22type%22%3A7%2C%22vstype%22%3A4%2C%22widget_id%22%3A%222973729%22%2C%22widget_name%22%3A%22sccl_0%22%7D%5D/https_request/1
Requested by
Host: custhelp.royalmail.com
URL: https://custhelp.royalmail.com/euf/rightnow/RightNow.Client.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.138 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
vippoolgb138.rightnowtech.com
Software
Apache /
Resource Hash
71b1d5f79f6caceeb42863dd09d75f333340eb9cf9ece5bab63d1be6986d8816

Request headers

Referer
https://www.royalmail.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 06 May 2021 19:42:28 GMT
Server
Apache
Content-Type
text/javascript; charset="utf-8"
RNT-Time
D=308966 t=1620330148666936
RNT-Machine
0.80
Cache-Control
must-s-proxy-revalidate, s-maxage=300
Connection
Keep-Alive
Keep-Alive
timeout=15, max=100
Content-Length
20345
acs.js
www.rnengage.com/api/1/javascript/ Frame 555C
5 KB
3 KB
Script
General
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: custhelp.royalmail.com
URL: https://custhelp.royalmail.com/ci/ws/get/w/7/co/%5B%7B%22c%22%3A%222%22%2C%22chat_login_page%22%3A%22%2Fapp%2Fchat%2Fchat_landing%22%2C%22chat_login_page_height%22%3A620%2C%22chat_login_page_width%22%3A400%2C%22common_fields%22%3A%22%7B%7D%22%2C%22container_element_id%22%3A%22myChatLinkContainer%22%2C%22custom_fields%22%3A%22%7B%5C%2217%5C%22%3A%5C%22Request%20new%20password%20%7C%20Royal%20Mail%20Group%20Ltd%5C%22%7D%22%2C%22enable_availability_check%22%3Atrue%2C%22enable_polling%22%3Atrue%2C%22ignore_preroute%22%3Afalse%2C%22info_element_id%22%3A%22myChatLinkInfo%22%2C%22instance_id%22%3A%22sccl_2973729%22%2C%22label_available_immediately_template%22%3A%22Agents%20are%20available%20with%20no%20wait%20time.%22%2C%22label_default%22%3A%22Agents%20are%20available%20with%20no%20wait%20time.%22%2C%22link_element_id%22%3A%22b2b-chat-link%22%2C%22min_sessions_avail%22%3A1%2C%22module%22%3A%22ConditionalChatLink%22%2C%22ruleId%22%3A%2225964172%22%2C%22type%22%3A7%2C%22vstype%22%3A4%2C%22widget_id%22%3A%222973729%22%2C%22widget_name%22%3A%22sccl_0%22%7D%5D/https_request/1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.45.105.162 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-45-105-162.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

Referer
https://www.royalmail.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 06 May 2021 19:42:29 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.32
Connection
keep-alive
Content-Length
2498
Expires
Thu, 13 May 2021 03:47:28 GMT
e.js
www.rnengage.com/api/e/ca96401/ Frame 555C
175 B
551 B
Script
General
Full URL
https://www.rnengage.com/api/e/ca96401/e.js
Requested by
Host: custhelp.royalmail.com
URL: https://custhelp.royalmail.com/ci/ws/get/w/7/co/%5B%7B%22c%22%3A%222%22%2C%22chat_login_page%22%3A%22%2Fapp%2Fchat%2Fchat_landing%22%2C%22chat_login_page_height%22%3A620%2C%22chat_login_page_width%22%3A400%2C%22common_fields%22%3A%22%7B%7D%22%2C%22container_element_id%22%3A%22myChatLinkContainer%22%2C%22custom_fields%22%3A%22%7B%5C%2217%5C%22%3A%5C%22Request%20new%20password%20%7C%20Royal%20Mail%20Group%20Ltd%5C%22%7D%22%2C%22enable_availability_check%22%3Atrue%2C%22enable_polling%22%3Atrue%2C%22ignore_preroute%22%3Afalse%2C%22info_element_id%22%3A%22myChatLinkInfo%22%2C%22instance_id%22%3A%22sccl_2973729%22%2C%22label_available_immediately_template%22%3A%22Agents%20are%20available%20with%20no%20wait%20time.%22%2C%22label_default%22%3A%22Agents%20are%20available%20with%20no%20wait%20time.%22%2C%22link_element_id%22%3A%22b2b-chat-link%22%2C%22min_sessions_avail%22%3A1%2C%22module%22%3A%22ConditionalChatLink%22%2C%22ruleId%22%3A%2225964172%22%2C%22type%22%3A7%2C%22vstype%22%3A4%2C%22widget_id%22%3A%222973729%22%2C%22widget_name%22%3A%22sccl_0%22%7D%5D/https_request/1
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.45.105.162 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-45-105-162.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
303fac8bb8af597df961b491f73b284cb4b46afd9d147c0e9738ae780889befb

Request headers

Referer
https://www.royalmail.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 06 May 2021 19:42:29 GMT
ETag
lRYHbsEo
Content-Type
application/javascript; charset=UTF-8
RNT-Machine
0.33
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Thu, 13 May 2021 14:41:04 GMT
ConditionalChatLink.css
royalmail.widget.custhelp.com/euf/assets/css/syndicated_widgets/standard/
65 B
559 B
Stylesheet
General
Full URL
https://royalmail.widget.custhelp.com/euf/assets/css/syndicated_widgets/standard/ConditionalChatLink.css
Requested by
Host: custhelp.royalmail.com
URL: https://custhelp.royalmail.com/euf/rightnow/RightNow.Client.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.68 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
widgetvipgb01.rightnowtech.com
Software
Apache /
Resource Hash
5e529c92ffe6db947683c67467ab0088c46a902e55c6eeca83538c3956f81aa4

Request headers

Referer
https://www.royalmail.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 06 May 2021 19:42:29 GMT
Content-Encoding
gzip
RNT-CTime
D=2534 t=1620329771490778
Age
378
RNT-Machine
0.65
Connection
Keep-Alive
Content-Length
80
Last-Modified
Fri, 29 Apr 2016 15:13:52 GMT
Server
Apache
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=2187 t=1620294788929236
Cache-Control
max-age=900
RNT-CMachine
0.33
Accept-Ranges
bytes
Keep-Alive
timeout=15, max=49
Expires
Thu, 06 May 2021 19:51:11 GMT
rntJSONsccl_2973729
royalmail.widget.custhelp.com/ci/ajaxRequestOptional/checkChatQueue/avail_type/sessions/cacheable/true/cat/2/_icf_17/Request%20new%20password%20%7C%20Royal%20Mail%20Group%20Ltd/data/%7B%22kf%22%3A1...
51 B
468 B
Script
General
Full URL
https://royalmail.widget.custhelp.com/ci/ajaxRequestOptional/checkChatQueue/avail_type/sessions/cacheable/true/cat/2/_icf_17/Request%20new%20password%20%7C%20Royal%20Mail%20Group%20Ltd/data/%7B%22kf%22%3A1%7D/callback/rntJSONsccl_2973729
Requested by
Host: custhelp.royalmail.com
URL: https://custhelp.royalmail.com/euf/rightnow/RightNow.Client.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
74.117.207.68 London, United Kingdom, ASN7160 (NETDYNAMICS, US),
Reverse DNS
widgetvipgb01.rightnowtech.com
Software
Apache /
Resource Hash
5f2d1f2c3bd830c5347ddb12c8fb67db37b9f981ed61bd7c8673a59849c8e42e

Request headers

Referer
https://www.royalmail.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Thu, 06 May 2021 19:42:29 GMT
RNT-CTime
D=113868 t=1620330149132850
Server
Apache
Transfer-Encoding
chunked
Content-Type
text/javascript;charset=UTF-8
RNT-Time
D=113128 t=1620330149133297
RNT-Machine
0.70
Cache-Control
public, s-maxage=12, max-age=12
RNT-CMachine
0.33
Connection
Keep-Alive
Keep-Alive
timeout=15, max=13
Expires
Thu, 06 May 2021 19:42:41GMT
r
www.rnengage.com/api/1/ Frame 555C
43 B
230 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=FysJ0Z3eX&uh=5b219c02&uc=custhelp.royalmail.com%2Fci%2FwidgetService%2Fget&b=ca96401&i=royalmail%3Aroyalmail&f=rnw&p=CP%20Syndicated%20Widget&v=20.5.0.1-b266-sp5&e=lRYHbsEo&%230:redirectCount=1&%230:navType=0&%231:redirectCount=1&%231:navType=0&a=script-page,view|syndicatedWidget,impression,ConditionalChatLink|conditionalChatLink,render&n=script-page,response,i,273|script-page,load,i,1484
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
23.45.105.162 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-45-105-162.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer
https://www.royalmail.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Pragma
No-cache
RNT-Machine
0.33
Cache-Control
No-store
Connection
keep-alive
Date
Thu, 06 May 2021 19:42:29 GMT
Content-Length
43
Content-Type
image/gif

Verdicts & Comments Add Verdict or Comment

72 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| onbeforexrselect object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker boolean| originAgentCluster object| trustedTypes boolean| crossOriginIsolated object| Drupal undefined| $ function| jQuery object| jQuery110207534245457504583 object| BOOMR_mq string| BOOMR_API_key object| BOOMR number| BOOMR_lstart object| utag_data object| s number| BOOMR_configt boolean| utag_condload object| consent object| path string| redirect string| dlp undefined| firejQueryTealium undefined| jQueryTealium undefined| sku object| stars undefined| template undefined| xhr object| utag function| e function| readCookie undefined| getProps boolean| __tealium_twc_switch function| trackOverlay object| utag_cfg_ovrd object| cookieFilter object| today number| date number| month number| year string| formTrackingPageName function| Visitor object| __TEALIUM function| targetPageParamsAll function| targetPageParams object| _ATGSvcs object| ATGSvcs object| CleverSet object| $insights_views number| max_view_height object| cookie_page object| popup object| link string| eStara_fsguid object| _oitEE object| _vsq object| VisitorService object| _adptr object| _throttler undefined| _timer number| BOOMR_onload object| RightNow object| _rnq object| sccl_2973729 function| rntJSONsccl_2973729

10 Cookies

Domain/Path Name / Value
.royalmail.com/ Name: xdVisitorId
Value: 12744LW9pycDwD_gh46pRAzkrM6FtW4YNO-h3Zb8GuDmtnQF16A
.www.royalmail.com/ Name: OPT_IN_TEMP
Value: OPT-IN-TEMP-Cookie
.royalmail.com/ Name: OPT_IN_CONSENT
Value: OPT-IN-CC
.royalmail.com/ Name: atgRecSessionId
Value: uOBDM_LIuFTSYNxo1IrDyc017URDfxdjP3omYIxfxYfy6NnpAE1C!-747350291!-1269001040
.royalmail.com/ Name: utag_main
Value: v_id:01794333f1f20016221780bbc51200072003006a00b08$_sn:1$_se:1$_ss:1$_st:1620331948339$ses_id:1620330148339%3Bexp-session$_pn:1%3Bexp-session$_prevpage:RM%20BUS%20%3EBusiness%20%3ELog%20In%20%3ERequest%20New%20Password%3A%3Aundefined%3A%3Aundefined%3Bexp-1620333748355
.royalmail.com/ Name: AKA_A2
Value: A
.royalmail.com/ Name: RT
Value: "z=1&dm=royalmail.com&si=007yvaaz06t0p&ss=kodaqfxn&sl=0&tt=0"
.royalmail.com/ Name: atgRecVisitorId
Value: 12744LW9pycDwD_gh46pRAzkrM6FtW4YNO-h3Zb8GuDmtnQF16A
www.royalmail.com/ Name: has_js
Value: 1
www.royalmail.com/ Name: cookie-persistence
Value: rd1o00000000000000000000ffff0a0f0582o80

36 Console Messages

Source Level URL
Text
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 3)
Message:
TypeError: Cannot read property 'indexOf' of null
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 274)
Message:
TypeError: Cannot read property 'id' of null
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie utag_main
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie utag_main
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie channelflow
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie channeloriginator
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie channelcloser
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie utag_main
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie _tpsample
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie OPT_IN_CONSENT
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie OPT_IN_TEMP
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_email_address_unconfirmed
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_marketing_post_unconfirmed
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_marketing_phone_unconfirmed
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_marketing_email_unconfirmed
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_marketing_sms_unconfirmed
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_last_name_unconfirmed
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_first_name_unconfirmed
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_title_unconfirmed
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_login_name
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_email_address
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_marketing_post
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_marketing_phone
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_marketing_email
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_marketing_sms
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_last_name
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_first_name
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
blocking the cookie as_title
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie xdVisitorId
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie atgRecVisitorId
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie atgRecVisitorId
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie atgRecSessionId
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie RT
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie RT
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie RT
console-api log URL: https://tags.tiqcdn.com/utag/royalmail/main/prod/utag.js(Line 267)
Message:
setting the cookie RT

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy upgrade-insecure-requests
Strict-Transport-Security max-age=10886400
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

c.go-mpulse.net
custhelp.royalmail.com
royalmail.widget.custhelp.com
rules.atgsvcs.com
s.go-mpulse.net
static.atgsvcs.com
tags.tiqcdn.com
www.rnengage.com
www.royalmail.com
104.109.77.38
104.109.91.56
138.1.47.126
23.32.238.168
23.45.105.162
2a02:26f0:6c00:1bb::11a6
2a02:26f0:6c00:287::11a6
74.117.207.138
74.117.207.68
0c7ecd4a759ae00a6646dbd8dd8cd5ff6b8ecc0ac7202676507710ceb3b12755
0ecd4eff80aeb41ccdec26dcf438edc3092ff1b1308f5ab0e993ce0111543b4b
107fe9a424a7520156fb30b1f8f17d5444e3ea03798aad53fcae2a8b8f4a41d3
24a937c1beed88d53cdfb0b1d02f1b3bdf76993a99fa9da042d2b28ca649b3d5
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