support.pulsar.gg Open in urlscan Pro
44.199.139.107  Public Scan

Form analysis
1 forms found in the DOM

/support/search

<form class="hc-search-form print--remove" autocomplete="off" action="/support/search" id="hc-search-form" data-csrf-ignore="true">
  <div class="hc-search-input">
    <label for="support-search-input" class="hide">Enter your search term here...</label>
    <input placeholder="Enter your search term here..." type="text" name="term" class="special ui-autocomplete-input" value="" rel="page-search" data-max-matches="10" id="support-search-input" autocomplete="off">
  </div>
  <div class="hc-search-button">
    <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off">
      <i class="mobile-icon-search hide-tablet"></i>
      <span class="hide-in-mobile"> Search </span>
    </button>
  </div>
</form>

Text Content

Back to Pulsar Official Site
SUBMIT A TICKET
MY TICKET
Welcome
Login  Sign up
SUBMIT A TICKET
MY TICKET
Welcome
Login  Sign up

Home Solutions


HOW CAN WE HELP YOU TODAY?

Enter your search term here...
Search
New support ticket
Check ticket status



SUPPORT




 * POPULAR SUPPORT TOPICS
   
   How to Pair a Wireless Mouse
   
   Double-Clicking Issue
   
   Confirming Delivery to Your Address
   
   eS Models Software Compatibility
   
   How to Cancel an Order


 * MICE & ACCESSORIES
   
   I have a small hand, how big is the Xlite?
   
   What is the debounce time of the mouse?
   
   How can I change DPI of the mosue?
   
   View All +


 * KEYBOARD & ACCESSORIES
   
   Does it work with Console (PS5 PS4 XBOX) ?
   
   Are the key switches hot swappable?
   
   The Lunar switch does not fit my Keyboard.
   
   View All +


 * SOFTWARE & DOWNLOAD
   
   Where can I download FUSION software for my keyboard?
   
   My Lunar Alloy Rainbow model does not work with Fusion software.
   
   Where can I download keyboard software?
   
   View All +


 * ORDER & SHIPPING
   
   How long will the delivery take?
   
   When will my order ship?
   
   
   
   View All +


 * WARRANTY & RETURN
   
   How to identify the serial number?
   
   How to return a product?:step by step
   
   
   
   View All +


RECENT ARTICLES

 * I have lost my dongle / receiver, what can I do?
   Xlite v1, Xlite v2, X2 v1 (Compx MCU) --> pulsar.gg/dongle Xlite v3, X2 v2,
   X2H, X2A (Nordic MCU) -->
   https://www.pulsar.gg/collections/mouse-accessories/products/pulsar-wireless-dongle-kit-dongle-adaptor
   4K dongle --> pulsar.gg/products/puls...
   View Topic
 * In what language should I write my address?
   When it comes to shipping and carriers, the language in which you write your
   address can be crucial.  Here are some important points to keep in mind: 1.
   Which carriers require the address to be written in English characters? - If
   you select ...
   View Topic
 * How long will the delivery take?
   We understand that you're eager to receive your order as soon as possible,
   and we want to provide you with as much information as we can about the
   estimated delivery times for your location.  Here's what you need to know
   about delivery times: ...
   View Topic
 * Default settings for eS model
   Thank you for choosing our eS model!  We want to make sure you have the best
   experience with our product, so we've put together some information about the
   default settings for your eS model. Debounce Time Setting: The debounce time
   setting o...
   View Topic
 * Is there any software compatible with eS models?
   No, eS models are designed as mice for use without software. The OLED display
   on the eS model allows easy monitoring of battery levels and adjustment of
   key settings, such as LOD, debounce time, motion sync, polling rate, and DPI,
   using dedicat...
   View Topic
 * How can I cancel or modify my order?
   The deadline for cancelling or modifying your order is 8am KST on the next
   business day after placing it(Korean Time). To modify your order, there are
   three ways: 1. Find your order confirmation email, click on "view my order"
   and then click...
   View Topic


STILL NEED HELP?

You can always contact us through submitting a ticket!

SUBMIT A TICKET
 * 
 * * SUPPORT HOME
   * KNOWLEDGE BASE
   * CONTACT US
 * * PRODUCT REGISTRATION
   * DOWNLOAD
   * WARRANTY

@2024 Pulsar Gaming Gears. | All Rights Reserved.