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CUSTOMER SERVICE REPRESENTATIVE

United States • Charlotte, NC

Jetzt bewerben Zum Bereich "offene Stellen" hinzufügen

--------------------------------------------------------------------------------

Req ID: 1290 

Full-Time/Part-Time: Full-Time 

 

MM is a global leader in consumer packaging. The Group provides packaging
solutions for cartonboard and folding cartons with an attractive offer in kraft
papers, uncoated fine papers, leaflets and labels. MM promotes sustainable
development through innovative, recyclable packaging and paper products.


OUR HEART BEATS FOR TALENTS - BE ONE OF THEM!

We are a dynamic and innovative organization that is dedicated to providing
exceptional products/services to our customers. We strive to create a positive
impact in our industry by continuously improving our processes.

We are looking for talented individuals who are passionate about their work and
are committed to achieving their goals. If you are looking for a challenging and
rewarding career, we encourage you to apply for our open positions and become a
part of our team. 

We are currently seeking an extraordinary Customer Service Representative
(8:00AM-5:00PM, Monday-Friday) to work ON-SITE at our facility in Charlotte,
NC.  This is not a hybrid or remote position.


YOUR ROLE

As a Customer Service Representative, you are detailed-oriented at order entry
accuracy while coordinating effective communication between the Customer, Key
Account Manager and Manufacturing. You have a passion for providing responsive
service to address customer concerns, answer questions, and assist them with
their needs, while maintaining a strong sense for quality and continuous
improvement to our customers.

 

Essential Duties and Responsibilities:

Process and follow up on Sales Orders

Build sustainable relationships and trust with customer accounts

Schedule, plan and manage meetings as required

Handle customer complaints, provide appropriate solutions and alternatives with
proper follow up to ensure resolution/customer satisfaction

Provide data and prepare reports as required Learn and use acquired knowledge of
products and services to answer inquiries or to forward to appropriate
department

Develop a positive and friendly working relationship with internal customers

Support the Quality Program process

Additional duties as assigned by management


YOUR PROFILE

Desired skills and experience we are looking for:

Associates Degree

Minimum 3 years customer service experience

Previous work experience with manufacturing, specific to pharmaceutical
preferred

Familiarity with CRM practices and systems

Intermediate experience with Microsoft Office Suite (Word, Excel, Outlook)

 

Key Skills and Attributes:

Customer-centric with a proven ability to provide high-quality service

Must demonstrate good judgment with the ability to make quick, sound decisions

The ability to adapt and respond to different types of characters and situations

Excellent communication skills including active listening

Must possess the ability to work independently and collaborate effectively

Excellent analytical and problem-solving skills


OUR OFFER

We offer you a workplace in a stable environment at an international company
which is an industry leader. In addition, interesting tasks with a high degree
of management scope in a team that lives our values, responsibility,
performance, and passion on a daily basis. We believe in diversity and inclusion
and strive to create a workplace where everyone feels valued, respected, and
empowered to bring their whole selves to work. We offer competitive salaries,
benefits, and flexible work arrangements to ensure that our employees can
maintain a healthy work-life balance.

Your Talent Advisor: 
MM Packaging US Inc.  
Irina Rosales-Harley  
  


NICHT DER RICHTIGE JOB?

Lade deinen Lebenslauf hoch und schaue dir die passenden Stellen zu deinen
Fähigkeiten und Erfahrungen an
Lebenslauf hochladen
Übereinstimmung nicht bekannt



JOBDETAILS

Basierend auf ehemals eingestellten Kandidaten


BELIEBTE FÄHIGKEITEN FRÜHERER NEUEINGESTELLTER

Kundenservice


BERUFSERFAHRUNG EHEMALIGER NEUEINGESTELLTER

<2 - 0%0.000002-4 - 29%2.000004-8 - 29%2.000008+ - 43%3.00000



JOBTITEL FRÜHERER NEUEINGESTELLTER

Sales Associate

Customer Service Sales Representative

Customer Service Representative

Retail Sales Associate

Customer Service Coordinator


EHEMALIG NEUEINGESTELLTE ARBEITETEN AUCH BEI

Wal

Virginia Polytechnic Institute and State University

United Natural Foods

US Foodservice


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EMPFOHLENE VIDEOS FÜR DICH


MM - THINK NEXT. 🚀

At MM, we are driven by a dedication to innovation and collaboration,
continually pushing boundaries to support our customers in achieving their
objectives. ...

Folie 1 von 1


EMPFOHLENE ARTIKEL FÜR DICH

 

NEWSROOM

Press releases since 2008, press contact and media downloads.

 

UNFOLDED

Find out about the latest news in the cartonboard industry and Mayr-Melnhof
Karton. Read more.

 

NEWS

Find out about the latest news in the cartonboard industry and Mayr-Melnhof
Packaging.


Folie 1 von 1


Unterstützt von   eightfold.ai #WhatsNextForYou

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