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support.shnl.co.uk Open in urlscan Pro
104.16.30.121  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.shnl.co.uk/
Effective URL: https://support.shnl.co.uk/new-ticket
Submission: On July 21 via automatic, source certstream-suspicious — Scanned from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 7 IPs in 2 countries across 6 domains to perform 20 HTTP transactions. The main IP is 104.16.30.121, located in and belongs to CLOUDFLARENET, US. The main domain is support.shnl.co.uk.
TLS certificate: Issued by E5 on July 20th 2024. Valid for: 3 months.
This is the only time support.shnl.co.uk was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 5 104.16.30.121 13335 (CLOUDFLAR...)
2 2607:f8b0:400... 15169 (GOOGLE)
3 2a04:4e42:600... 54113 (FASTLY)
6 104.16.27.121 13335 (CLOUDFLAR...)
3 16.12.64.76 16509 (AMAZON-02)
2 2607:f8b0:400... 15169 (GOOGLE)
20 7
5    104.16.30.121 (None, )

ASN13335 (CLOUDFLARENET, US)
support.shnl.co.uk
2    2607:f8b0:4006:820::200a (United States)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
3    2a04:4e42:600::485 (United States)

ASN54113 (FASTLY, US)
cdn.jsdelivr.net
6    104.16.27.121 (None, )

ASN13335 (CLOUDFLARENET, US)
assets-us1-cloud.deskpro.com
3    16.12.64.76 (Columbus, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-w.us-east-2.amazonaws.com
attachments-us1-cloud-deskpro-com.s3.amazonaws.com
2    2607:f8b0:4006:81e::2003 (United States)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
Apex Domain
Subdomains		 Transfer
6 deskpro.com
assets-us1-cloud.deskpro.com
74 KB
5 shnl.co.uk
support.shnl.co.uk
42 KB
3 amazonaws.com
attachments-us1-cloud-deskpro-com.s3.amazonaws.com
42 KB
3 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 410
13 KB
2 gstatic.com
fonts.gstatic.com
42 KB
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
2 KB
20 6
Domain Requested by
6 assets-us1-cloud.deskpro.com support.shnl.co.uk
5 support.shnl.co.uk 1 redirects support.shnl.co.uk
3 attachments-us1-cloud-deskpro-com.s3.amazonaws.com support.shnl.co.uk
3 cdn.jsdelivr.net support.shnl.co.uk
2 fonts.gstatic.com fonts.googleapis.com
2 fonts.googleapis.com support.shnl.co.uk
20 6

This site contains links to these domains. Also see Links.

Domain
www.cairnhotelgroup.com
www.deskpro.com
Subject Issuer Validity Valid
support.shnl.co.uk
E5		 2024-07-20 -
2024-10-18		 3 months crt.sh
upload.video.google.com
WR2		 2024-06-24 -
2024-09-16		 3 months crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2023 Q3		 2023-09-27 -
2024-10-28		 a year crt.sh
deskpro.com
GTS CA 1P5		 2024-05-23 -
2024-08-21		 3 months crt.sh
*.s3.amazonaws.com
Amazon RSA 2048 M01		 2024-04-22 -
2025-04-07		 a year crt.sh
*.gstatic.com
WR2		 2024-06-24 -
2024-09-16		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.shnl.co.uk/new-ticket
Frame ID: 85E2DC0C28473D5E0F79D6F8DA4A559E
Requests: 21 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Contact Us - Cairn Hotel Group IT Helpdesk

Page URL History Show full URLs

  1. https://support.shnl.co.uk/ HTTP 302
    https://support.shnl.co.uk/new-ticket Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • /polyfill\.min\.js
Overall confidence: 100%
Detected patterns
  • //cdn\.jsdelivr\.net/

Page Statistics

20
Requests

100 %
HTTPS

50 %
IPv6

6
Domains

6
Subdomains

7
IPs

2
Countries

214 kB
Transfer

8305 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.shnl.co.uk/ HTTP 302
    https://support.shnl.co.uk/new-ticket Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request new-ticket
support.shnl.co.uk/
Redirect Chain
  • https://support.shnl.co.uk/
  • https://support.shnl.co.uk/new-ticket
181 KB
32 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.shnl.co.uk/new-ticket
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.16.30.121 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
7d0a70bd8d22b79b76f5994b1b77055db79a4898878fcdc06112be950701ad5c
Security Headers
Name Value
Content-Security-Policy default-src 'self' blob:; script-src * data: 'unsafe-inline' 'unsafe-eval'; style-src * data: 'unsafe-inline'; img-src * data: blob:; font-src * data:; connect-src *; media-src * data: blob:; object-src *; worker-src * blob:; form-action *; frame-src *; frame-ancestors 'self'
Strict-Transport-Security max-age=259200
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

alt-svc
h3=":443"; ma=86400
cache-control
no-cache
cf-cache-status
DYNAMIC
cf-ray
8a66fd598a5ffb4c-SJC
content-encoding
gzip
content-security-policy
default-src 'self' blob:; script-src * data: 'unsafe-inline' 'unsafe-eval'; style-src * data: 'unsafe-inline'; img-src * data: blob:; font-src * data:; connect-src *; media-src * data: blob:; object-src *; worker-src * blob:; form-action *; frame-src *; frame-ancestors 'self'
content-type
text/html; charset=UTF-8
date
Sun, 21 Jul 2024 00:14:14 GMT
referrer-policy
same-origin
server
cloudflare
strict-transport-security
max-age=259200
vary
cookie X-Requested-With,X-User-Context-Hash Accept-Encoding
x-content-type-options
nosniff
x-dp-lref
504d140fe717fd7b61f5a7cffe95f973
x-request-id
8a66fd598a5ffb4c-SJC

Redirect headers

alt-svc
h3=":443"; ma=86400
cache-control
no-cache
cf-cache-status
DYNAMIC
cf-ray
8a66fd570884fb4c-SJC
content-length
356
content-security-policy
default-src 'self' blob:; script-src * data: 'unsafe-inline' 'unsafe-eval'; style-src * data: 'unsafe-inline'; img-src * data: blob:; font-src * data:; connect-src *; media-src * data: blob:; object-src *; worker-src * blob:; form-action *; frame-src *; frame-ancestors 'self'
content-type
text/html; charset=UTF-8
date
Sun, 21 Jul 2024 00:14:13 GMT
location
/new-ticket
referrer-policy
no-referrer-when-downgrade
server
cloudflare
status
302 Found
strict-transport-security
max-age=259200
vary
cookie X-Requested-With,X-User-Context-Hash
x-content-type-options
nosniff
x-dp-lref
504d140fe717fd7b61f5a7cffe95f973
x-request-id
8a66fd570884fb4c-SJC
css
fonts.googleapis.com/ 		717 B
443 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Lato&subset=latin,latin-ext
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:820::200a , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
77d9907ca853ab885fd7a35a29faaf4206b8fe47347cd9c12391d64451ad6f37
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Sun, 21 Jul 2024 00:14:14 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Sat, 20 Jul 2024 22:33:58 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sun, 21 Jul 2024 00:14:14 GMT
css
fonts.googleapis.com/ 		2 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Rubik&subset=latin,latin-ext
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:820::200a , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
9da5021af60ad21941dfa0ba57085436ef111383c7ff9aca07f513ec487db074
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Sun, 21 Jul 2024 00:14:14 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Sun, 21 Jul 2024 00:14:14 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sun, 21 Jul 2024 00:14:14 GMT
css-vars-ponyfill@2
cdn.jsdelivr.net/npm/ 		23 KB
8 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdn.jsdelivr.net/npm/css-vars-ponyfill@2
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42:600::485 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
3b0720cf5312d04a43124a81e657a9aaa77cd27688d0146daaedbe6d423107ce
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sun, 21 Jul 2024 00:14:14 GMT
x-content-type-options
nosniff
content-encoding
br
age
9266
x-jsd-version
2.4.9
x-cache
HIT, HIT
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443";ma=86400,h3-29=":443";ma=86400,h3-27=":443";ma=86400
content-length
8214
x-served-by
cache-fra-eddf8230121-FRA, cache-lax-kwhp1940093-LAX
x-jsd-version-type
version
etag
W/"5b5b-0mRDw1zp5eHmGT+g+xkcKqt/VaU"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=604800, s-maxage=43200
accept-ranges
bytes
timing-allow-origin
*
polyfill.min.js
cdn.jsdelivr.net/npm/promise-polyfill@8/dist/ 		4 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdn.jsdelivr.net/npm/promise-polyfill@8/dist/polyfill.min.js
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42:600::485 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
e555151e63c492ea4f05ecedbcaf488acecfdf147d814e1920bcef9b028968ab
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sun, 21 Jul 2024 00:14:14 GMT
x-content-type-options
nosniff
content-encoding
br
age
10149
x-jsd-version
8.3.0
x-cache
HIT, HIT
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443";ma=86400,h3-29=":443";ma=86400,h3-27=":443";ma=86400
content-length
1560
x-served-by
cache-fra-etou8220140-FRA, cache-lax-kwhp1940093-LAX
x-jsd-version-type
version
etag
W/"1132-XysC4a2Vt+mONL0o6U+bsaeRjIc"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=604800, s-maxage=43200
accept-ranges
bytes
timing-allow-origin
*
fetch.umd.min.js
cdn.jsdelivr.net/npm/whatwg-fetch@3.0.0/dist/ 		8 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://cdn.jsdelivr.net/npm/whatwg-fetch@3.0.0/dist/fetch.umd.min.js
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42:600::485 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
cd5b9b79fa3e9ae2ec04a45a5ee18f22b5366c8c24bd0978bf1bc90fea9b28c7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Sun, 21 Jul 2024 00:14:14 GMT
x-content-type-options
nosniff
content-encoding
br
age
3175423
x-jsd-version
3.0.0
x-cache
HIT, HIT
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443";ma=86400,h3-29=":443";ma=86400,h3-27=":443";ma=86400
content-length
3178
x-served-by
cache-fra-etou8220150-FRA, cache-lax-kwhp1940093-LAX
x-jsd-version-type
version
etag
W/"2049-Ete5GkDlcU8oH2eTUGDZgW+PFFE"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
DeskPRO_HelpcenterBundle.js
assets-us1-cloud.deskpro.com/build-9940886638/assets/pub/build/ 		7 MB
0 		Script
General
Check archive.org
Download Go to
Full URL
https://assets-us1-cloud.deskpro.com/build-9940886638/assets/pub/build/DeskPRO_HelpcenterBundle.js
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.16.27.121 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 21 Jul 2024 00:14:15 GMT
x-amz-version-id
kimh6FUdaU4iq4Sa5cES465n7z71tWaE
content-encoding
br
cf-cache-status
HIT
x-amz-request-id
YTFC4Y5NE76MJ7M6
age
1346
x-amz-server-side-encryption
AES256
alt-svc
h3=":443"; ma=86400
x-amz-id-2
2ldTtfHiXegbkCwWoAn4uiaWfp++4iQHWA1ZqK3fCGdlLpWeb2bNFKvpR3xLQSUDzalOwhStGZg=
last-modified
Tue, 16 Jul 2024 07:08:18 GMT
server
cloudflare
etag
W/"619555669fc81e5d7856506794d668e4-2"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=1209600
cf-ray
8a66fd604d3967fd-SJC
expires
Sun, 04 Aug 2024 00:14:15 GMT
DeskPRO_PortalBundle_helpcenter_vendors_style.css
assets-us1-cloud.deskpro.com/build-9940886638/assets/pub/build/ 		72 KB
11 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets-us1-cloud.deskpro.com/build-9940886638/assets/pub/build/DeskPRO_PortalBundle_helpcenter_vendors_style.css?cors_fix=1
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.16.27.121 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0e927c54ffc761d3a599591d3072bce8170861b1c8fd87e5db6cffee199dc23a

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 21 Jul 2024 00:14:14 GMT
x-amz-version-id
gqLSmA92z_4ieEZUZUEYqwcUoC5nYu8v
content-encoding
br
cf-cache-status
HIT
x-amz-request-id
YTFBW6572VPR8KJP
age
1761
x-amz-server-side-encryption
AES256
alt-svc
h3=":443"; ma=86400
x-amz-id-2
9DQ+SXN0/O98g3OXpeJl5k6TysymZlP/XiYrHktMJ6XVBWsFhELi6OAGbXxtGiRn7hyNotJwE4k=
last-modified
Tue, 16 Jul 2024 07:08:19 GMT
server
cloudflare
etag
W/"711fb4c11d587b96bbd5bc28ebddfdae"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=1209600
cf-ray
8a66fd5dfb5267fd-SJC
expires
Sun, 04 Aug 2024 00:14:14 GMT
style.css
assets-us1-cloud.deskpro.com/build-9940886638/assets/pub/build/DeskPRO/Bundle/PortalBundle/portal-style/ 		407 KB
60 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets-us1-cloud.deskpro.com/build-9940886638/assets/pub/build/DeskPRO/Bundle/PortalBundle/portal-style/style.css?cors_fix=1
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.16.27.121 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c156fdb25fb39ba8c26a30111e60f177b1ee8250b3c269bcbb9496f814720fd8

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 21 Jul 2024 00:14:14 GMT
x-amz-version-id
v2LBcMiTgGg21feZFDAlvAmS57QpyTDH
content-encoding
br
cf-cache-status
HIT
x-amz-request-id
YTFCD0GSKGYMXAWW
age
1761
x-amz-server-side-encryption
AES256
alt-svc
h3=":443"; ma=86400
x-amz-id-2
9Nxu6g44OEQaxjOG/xyi7LSkz9LIJvmU9yN8hI1zek5PlRFmn5YyZgCF0jP/pYbZ7mHrp4RoJoE=
last-modified
Tue, 16 Jul 2024 07:08:18 GMT
server
cloudflare
etag
W/"c06b7d87e3611252572f84933bccb660"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=1209600
cf-ray
8a66fd5dfb4e67fd-SJC
expires
Sun, 04 Aug 2024 00:14:14 GMT
helpcenter.css
support.shnl.co.uk/file.php/546415YKKMZWGMHSDPKKK0/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.shnl.co.uk/file.php/546415YKKMZWGMHSDPKKK0/helpcenter.css?local=1
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.16.30.121 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Strict-Transport-Security max-age=259200
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Request headers

Referer
https://support.shnl.co.uk/new-ticket
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 21 Jul 2024 00:14:14 GMT
content-encoding
gzip
x-content-type-options
nosniff
content-security-policy
script-src 'none'; object-src 'none'; base-uri 'none';
cf-cache-status
MISS
strict-transport-security
max-age=259200
content-disposition
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alt-svc
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1698
server
cloudflare
etag
W/"99d3fe317ff812301dd3372b7c8164de"
vary
Accept-Encoding
content-type
text/css; filename="helpcenter.css";charset=UTF-8
cache-control
public, max-age=86400
accept-ranges
bytes
x-robots-tag
noindex, nofollow
cf-ray
8a66fd5d5dc2fb4c-SJC
expires
Mon, 22 Jul 2024 00:14:14 GMT
loader.js
support.shnl.co.uk/dyn-assets/pub/build/messenger/ 		18 KB
7 KB 		Script
General
Check archive.org
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Full URL
https://support.shnl.co.uk/dyn-assets/pub/build/messenger/loader.js?v=1721046783
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.16.30.121 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d8ef71244255cabaef0ac3f3b6b137ac3e10f53961642d17f4337603c692dbf1
Security Headers
Name Value
Strict-Transport-Security max-age=259200
X-Content-Type-Options nosniff

Request headers

Referer
https://support.shnl.co.uk/new-ticket
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 21 Jul 2024 00:14:14 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=259200
cf-cache-status
DYNAMIC
alt-svc
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last-modified
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server
cloudflare
etag
"18459822833452e4ec83ec7707239a155ca49b61"
vary
Accept-Encoding
access-control-allow-methods
GET, POST, OPTIONS
content-type
text/javascript;charset=UTF-8
access-control-allow-origin
*
cache-control
public, s-maxage=300
access-control-allow-credentials
true
cf-ray
8a66fd5d5dc3fb4c-SJC
access-control-allow-headers
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attachments-us1-cloud-deskpro-com.s3.amazonaws.com/files/27488/135/ 		32 KB
32 KB 		Image
General
Check archive.org
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Full URL
https://attachments-us1-cloud-deskpro-com.s3.amazonaws.com/files/27488/135/134570QQMZAJTDSYAMTTK0-5cc75bdcc060a_CHG-IT-Support-Portal.png
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
HTTP/1.1
Security
TLS 1.3, , CHACHA20_POLY1305
Server
16.12.64.76 Columbus, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-w.us-east-2.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Sun, 21 Jul 2024 00:14:15 GMT
x-amz-version-id
n2xvlYey5E4jhZ2_GJD1XNiehyQAFK0d
Last-Modified
Tue, 04 Feb 2020 17:20:43 GMT
Server
AmazonS3
x-amz-request-id
GEPRPW1MQRGQY8VD
ETag
"fec1b7c768ece64ff6bdad3520020ab0"
x-amz-server-side-encryption
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10 KB 		Image
General
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https://attachments-us1-cloud-deskpro-com.s3.amazonaws.com/files/27488/22/21474RWZBQARSDYGNCKT0-cropped-cairn-fav-192x192.png
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
HTTP/1.1
Security
TLS 1.3, , CHACHA20_POLY1305
Server
16.12.64.76 Columbus, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-w.us-east-2.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Sun, 21 Jul 2024 00:14:15 GMT
x-amz-version-id
w2CesxUdGJAk1A39Bt7kGgs.IDwx3jC4
Last-Modified
Tue, 04 Feb 2020 17:22:28 GMT
Server
AmazonS3
x-amz-request-id
GEPQDT74G97RN6A8
ETag
"d026598efd5e34931972e04db1cd6da6"
x-amz-server-side-encryption
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image/png
x-amz-replication-status
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9592
x-amz-id-2
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contact-us.svg
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1 KB 		Image
General
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Full URL
https://assets-us1-cloud.deskpro.com/build-9940886638/assets/pub/build/DeskPRO/Bundle/PortalBundle/portal-style/img/page-icons/contact-us.svg
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.16.27.121 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 21 Jul 2024 00:14:15 GMT
x-amz-version-id
HsbhnCO8d7xKcugEQ8oMQg_KbjHXhCGU
content-encoding
br
cf-cache-status
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x-amz-request-id
7AD1CRXAVVKTGME2
x-amz-server-side-encryption
AES256
alt-svc
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x-amz-id-2
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last-modified
Tue, 16 Jul 2024 07:08:18 GMT
server
cloudflare
etag
W/"47f1adf81b1b565af5266548ddc3a667"
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
public, max-age=1209600
cf-ray
8a66fd600d0f67fd-SJC
expires
Sun, 04 Aug 2024 00:14:15 GMT
DeskPRO_PortalBundle_helpcenter_vendors_style.css
assets-us1-cloud.deskpro.com/build-9940886638/assets/pub/build/ 		72 KB
0 		Stylesheet
General
Check archive.org
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https://assets-us1-cloud.deskpro.com/build-9940886638/assets/pub/build/DeskPRO_PortalBundle_helpcenter_vendors_style.css?cors_fix=1
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.16.27.121 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 21 Jul 2024 00:14:14 GMT
x-amz-version-id
gqLSmA92z_4ieEZUZUEYqwcUoC5nYu8v
content-encoding
br
cf-cache-status
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x-amz-request-id
YTFBW6572VPR8KJP
age
1761
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AES256
alt-svc
h3=":443"; ma=86400
x-amz-id-2
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last-modified
Tue, 16 Jul 2024 07:08:19 GMT
server
cloudflare
etag
W/"711fb4c11d587b96bbd5bc28ebddfdae"
vary
Accept-Encoding
content-type
text/css
cache-control
public, max-age=1209600
cf-ray
8a66fd5dfb5267fd-SJC
expires
Sun, 04 Aug 2024 00:14:14 GMT
21474RWZBQARSDYGNCKT0-cropped-cairn-fav-192x192.png
attachments-us1-cloud-deskpro-com.s3.amazonaws.com/files/27488/22/ 		9 KB
0 		Image
General
Check archive.org
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Full URL
https://attachments-us1-cloud-deskpro-com.s3.amazonaws.com/files/27488/22/21474RWZBQARSDYGNCKT0-cropped-cairn-fav-192x192.png
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
HTTP/1.1
Security
TLS 1.3, , CHACHA20_POLY1305
Server
16.12.64.76 Columbus, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-w.us-east-2.amazonaws.com
Software
AmazonS3 /
Resource Hash
f36d75e09e5973d192da383afbd3ce50df69a51817742dc54a54195195e03510

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Sun, 21 Jul 2024 00:14:15 GMT
x-amz-version-id
w2CesxUdGJAk1A39Bt7kGgs.IDwx3jC4
Last-Modified
Tue, 04 Feb 2020 17:22:28 GMT
Server
AmazonS3
x-amz-request-id
GEPQDT74G97RN6A8
ETag
"d026598efd5e34931972e04db1cd6da6"
x-amz-server-side-encryption
AES256
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x-amz-replication-status
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x-amz-id-2
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truncated
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0 		Image
General
Check archive.org
Download Go to Show image
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
97442ebfa1ed86efda958a77ea7efece0d36ad42bb939fd0ba89d36775091f64

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Type
image/svg+xml
contact-us.svg
assets-us1-cloud.deskpro.com/build-9940886638/assets/pub/build/DeskPRO/Bundle/PortalBundle/portal-style/img/page-icons/ 		2 KB
1 KB 		Fetch
General
Check archive.org
Download Go to
Full URL
https://assets-us1-cloud.deskpro.com/build-9940886638/assets/pub/build/DeskPRO/Bundle/PortalBundle/portal-style/img/page-icons/contact-us.svg?cors_fix=1
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.16.27.121 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
8eb180f7010d680a1e9a943a87586c35cd9b3207e49ffcd051ba4540e489e76c

Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 21 Jul 2024 00:14:15 GMT
x-amz-version-id
HsbhnCO8d7xKcugEQ8oMQg_KbjHXhCGU
content-encoding
br
cf-cache-status
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x-amz-server-side-encryption
AES256
alt-svc
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x-amz-id-2
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last-modified
Tue, 16 Jul 2024 07:08:18 GMT
server
cloudflare
etag
W/"47f1adf81b1b565af5266548ddc3a667"
access-control-max-age
1728000
vary
Origin, Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET, POST
access-control-allow-origin
*
content-type
image/svg+xml
cache-control
public, max-age=1209600
cf-ray
8a66fd60f9e167a1-SJC
expires
Sun, 04 Aug 2024 00:14:15 GMT
iJWZBXyIfDnIV5PNhY1KTN7Z-Yh-B4iFV0U1.woff2
fonts.gstatic.com/s/rubik/v28/ 		18 KB
19 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/rubik/v28/iJWZBXyIfDnIV5PNhY1KTN7Z-Yh-B4iFV0U1.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Rubik&subset=latin,latin-ext
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:81e::2003 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
c87fcac153783ea615f856ad1c0e12791952c39b8ddde7f11fa3d47c0a3b3998
Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://support.shnl.co.uk
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 17 Jul 2024 18:02:26 GMT
x-content-type-options
nosniff
age
281509
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
18856
x-xss-protection
0
last-modified
Thu, 29 Jun 2023 16:30:12 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
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timing-allow-origin
*
expires
Thu, 17 Jul 2025 18:02:26 GMT
S6uyw4BMUTPHjx4wXg.woff2
fonts.gstatic.com/s/lato/v24/ 		23 KB
24 KB 		Font
General
Check archive.org
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Full URL
https://fonts.gstatic.com/s/lato/v24/S6uyw4BMUTPHjx4wXg.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Lato&subset=latin,latin-ext
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:81e::2003 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
918b7dc3e2e2d015c16ce08b57bcb64d2253bafc1707658f361e72865498e537
Security Headers
Name Value
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://support.shnl.co.uk
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 17 Jul 2024 07:23:44 GMT
x-content-type-options
nosniff
age
319831
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
23580
x-xss-protection
0
last-modified
Tue, 02 May 2023 15:17:22 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Thu, 17 Jul 2025 07:23:44 GMT
page.gif
support.shnl.co.uk/dp/hit/deskpro/ 		43 B
551 B 		Image
General
Check archive.org
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Full URL
https://support.shnl.co.uk/dp/hit/deskpro/page.gif?visitor_id=28692015-LL904B75-NSUZY6WK-YIZ303-YFC&url=https%3A%2F%2Fsupport.shnl.co.uk%2Fnew-ticket&meta[pageTitle]=Contact%20Us%20-%20Cairn%20Hotel%20Group%20IT%20Helpdesk
Requested by
Host: support.shnl.co.uk
URL: https://support.shnl.co.uk/new-ticket
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
104.16.30.121 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Content-Security-Policy default-src 'self' blob:; script-src * data: 'unsafe-inline' 'unsafe-eval'; style-src * data: 'unsafe-inline'; img-src * data: blob:; font-src * data:; connect-src *; media-src * data: blob:; object-src *; worker-src * blob:; form-action *; frame-src *; frame-ancestors 'self'
Strict-Transport-Security max-age=259200
X-Content-Type-Options nosniff

Request headers

Referer
https://support.shnl.co.uk/new-ticket
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 21 Jul 2024 00:14:15 GMT
content-security-policy
default-src 'self' blob:; script-src * data: 'unsafe-inline' 'unsafe-eval'; style-src * data: 'unsafe-inline'; img-src * data: blob:; font-src * data:; connect-src *; media-src * data: blob:; object-src *; worker-src * blob:; form-action *; frame-src *; frame-ancestors 'self'
x-content-type-options
nosniff
strict-transport-security
max-age=259200
cf-cache-status
MISS
alt-svc
h3=":443"; ma=86400
content-length
43
x-dp-lref
504d140fe717fd7b61f5a7cffe95f973
x-request-id
8a66fd6088c7fb4c-SJC
referrer-policy
same-origin
last-modified
Sun, 21 Jul 2024 00:14:15 GMT
server
cloudflare
vary
cookie, Accept-Encoding
content-type
image/gif
cache-control
public, max-age=14400
accept-ranges
bytes
cf-ray
8a66fd6088c7fb4c-SJC
expires
Sun, 21 Jul 2024 04:14:15 GMT

Verdicts & Comments Add Verdict or Comment

36 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| cssVars object| WHATWGFetch object| Modernizr object| DP_LOAD_FN function| onDeskproReady string| DESKPRO_BASE_URL string| DESKPRO_ROOT_URL string| DESKPRO_LEGACY_WEB_URL string| DESKPRO_APP_ASSETS_URL string| DESKPRO_LANG string| DESKPRO_LOCALE object| DESKPRO_ENABLED_LANGS string| DP_ASSET_URL string| DP_BASE_URL boolean| DESKPRO_USER_AVAILABLE object| DESKPRO_USERSOURCES boolean| DESKPRO_HAS_LOGIN_FORM boolean| DESKPRO_IS_FORGOT_PASSWORD_VISIBLE boolean| DESKPRO_CAN_USE_TICKETS boolean| DESKPRO_CAN_VIEW_TICKETS_LINK string| PORTAL_MODE string| BRAND_HELPDESK_NAME object| DESKPRO_PHRASES function| DP_SET_PHRASES object| FontAwesomeConfig boolean| WITH_DPUI object| DESKPRO_MESSENGER_OPTIONS function| DESKPRO_MESSENGER_INIT object| DESKPRO_TICKET_DISPLAY number| max_filesize string| max_filesize_readable function| dp_refresh_csrf_token function| dp_get_csrf_token string| DP_PAGE_TYPE string| DP_PAGE_ID string| DP_VISITOR_ID

4 Cookies

Domain/Path Name / Value
support.shnl.co.uk/ Name: dpsid-portal
Value: 7oorpu4k73dsv9mol8gk04dqin
support.shnl.co.uk/ Name: dp_last_lang
Value: en-GB
support.shnl.co.uk/ Name: dp__v
Value: 28692015-LL904B75-NSUZY6WK-YIZ303-YFC
support.shnl.co.uk/ Name: _dp_csrf_token
Value: bvx4u6cgbpfxr9q26fryn

4 Console Messages

Source Level URL
Text
recommendation warning URL: https://support.shnl.co.uk/new-ticket
Message:
[DOM] Found 2 elements with non-unique id #ticket_person_user_email_email: (More info: https://goo.gl/9p2vKq) %o %o
recommendation warning URL: https://support.shnl.co.uk/new-ticket
Message:
[DOM] Found 2 elements with non-unique id #ticket_person_user_name: (More info: https://goo.gl/9p2vKq) %o %o
recommendation warning URL: https://support.shnl.co.uk/new-ticket
Message:
[DOM] Found 2 elements with non-unique id #ticket_subject: (More info: https://goo.gl/9p2vKq) %o %o
recommendation warning URL: https://support.shnl.co.uk/new-ticket
Message:
[DOM] Found 2 elements with non-unique id #ticket_ticket_field_50_data: (More info: https://goo.gl/9p2vKq) %o %o

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy default-src 'self' blob:; script-src * data: 'unsafe-inline' 'unsafe-eval'; style-src * data: 'unsafe-inline'; img-src * data: blob:; font-src * data:; connect-src *; media-src * data: blob:; object-src *; worker-src * blob:; form-action *; frame-src *; frame-ancestors 'self'
Strict-Transport-Security max-age=259200
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets-us1-cloud.deskpro.com
attachments-us1-cloud-deskpro-com.s3.amazonaws.com
cdn.jsdelivr.net
fonts.googleapis.com
fonts.gstatic.com
support.shnl.co.uk
104.16.27.121
104.16.30.121
16.12.64.76
2607:f8b0:4006:81e::2003
2607:f8b0:4006:820::200a
2a04:4e42:600::485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