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2022 MEDICARE TRENDS AND RECOMMENDATIONS

 * October 3, 2023




AN ANALYSIS OF CALL DATA FROM THE MEDICARE RIGHTS CENTER’S NATIONAL HELPLINE



Introduction and Summary



The Medicare Rights Center (Medicare Rights) is a national, nonprofit consumer
service organization that works to ensure access to affordable health care for
older adults and people with disabilities through counseling and advocacy,
educational programs, and public policy initiatives. In 2022, Medicare Rights
staff and volunteers addressed more than 27,000 questions through its national
helpline and professional email channels. Additionally, Medicare Rights’ free
and independent online reference tool, Medicare Interactive (MI), provided more
than 2.6 million answers for beneficiaries, their caregivers, and professionals.
This report features the top helpline trends and highlights the most commonly
sought helpline and Medicare Interactive answers, providing a glimpse into the
various questions and needs of Medicare beneficiaries, caregivers, and the
professionals assisting them in the community in 2022.



Policy Issues: Denials and AppealsEase Access to Medicare Low-Income Assistance
ProgramsMedicare Part B Enrollment


REFERENCE


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RECENT DOCUMENTS



Improving Integrated Care for the Dually Eligible: Policy Recommendations for
New York

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| Positions and Publications

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Services

April 10, 2024  
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March 7, 2024  
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Comments Supporting the Complete Rescission of the 2018 Association Health Plan
Final Rule

February 20, 2024  
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January 5, 2024  
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Protect & Strengthen Medicare

Any changes to the Medicare program must aim for healthier people, better care,
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of health care, we will provide our insights here.

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30 Policy Goals

Thinking ahead to Medicare's future, it’s important to modernize benefits and
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