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Unfortunately, this service is not available for this destination.
FAQ


WHY IS THIS SERVICE OFFERED?

Most authorities implemented specific entry requirements to prevent the spread
of COVID-19. To make sure you are allowed to arrive at your destination, we need
to check the validity of the required COVID-19 related entry documents before
you can check in for your flight. To offer you a fast and smooth airport
process, we can validate your documents in advance.


IS THIS SERVICE OFFERED FOR ALL KLM FLIGHTS?

Currently, this service is only offered on flights to specific destinations.




Check the list of destinations




Please note: this service is only available if 1 of these destinations is your
final destination. If you just have a transfer at 1 of the listed destinations,
this service is not offered.


WHAT ARE THE ADVANTAGES OF THIS SERVICE?

If you use this service, you:

1. can rest assured you'll have all of the required COVID-19 related entry
documents ;

2. have a validation of your COVID-19 related entry documents in advance;

3. can gather your documents at home at your own pace;

4. minimize the COVID-19 checks at the departure airport, so you can reduce your
waiting time.


CAN I HAVE MY COVID-19 RELATED ENTRY DOCUMENTS CHECKED AT THE AIRPORT INSTEAD?

You are not obligated to use this service. If you prefer, you can have your
documents checked at the airport instead.


WHAT HAPPENS AFTER I UPLOAD MY COVID-19 RELATED ENTRY DOCUMENTS?

After uploading the COVID-19 documents, we will check the validity. Once we've
validated your documents, we will send you an e-mail with the results and next
steps.


WHEN CAN I EXPECT A RESPONSE FROM KLM AFTER I UPLOAD MY DOCUMENTS?

Please note that we will check your documents between 08:00 AM - 10:00 PM
Amsterdam local time (CET). Make sure to upload your documents up to 5 hours
before your departure. If you haven’t received an e-mail confirming the
validation in time, your documents will need to be checked at the airport.


HOW DOES KLM USE MY PERSONAL (HEALTH) DATA CONTAINED IN THE UPLOADED COVID-19
RELATED ENTRY DOCUMENTS?

Your personal (health) data provided will solely be collected and used by KLM
N.V. with your consent to check if your COVID-19 related entry documents meet
the requirements set by the country of your destination. If you travel in a
group, this consent applies to all passengers for whom you upload the COVID-19
related entry documents. The uploaded COVID-19 related entry documents that
contain your personal (health) data and/or the (health) data of those with whom
you travel will be deleted after validation by KLM. If you want KLM to delete
your uploaded COVID-19 related entry documents earlier, you can contact us
via klm.covid-19revoke@klm.com. For more information on data protection, please
see KLM Privacy Policy.




Read the KLM privacy policy

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