www.lloydsbank.com
Open in
urlscan Pro
23.36.238.55
Public Scan
Submitted URL: https://review-new-log.web.app/
Effective URL: https://www.lloydsbank.com/
Submission: On February 07 via manual from GB — Scanned from GB
Effective URL: https://www.lloydsbank.com/
Submission: On February 07 via manual from GB — Scanned from GB
Form analysis 1 forms found in the DOM
<form class="yxt-SearchBar-form">
<label class="sr-only" for="yxt-SearchBar-input--search-bar" id="yxt-SearchBar-inputLabel--search-bar"> Conduct a search </label>
<input class="js-yext-query yxt-SearchBar-input" id="yxt-SearchBar-input--search-bar" type="text" name="query" value="" placeholder="Open " aria-label="Conduct a search" aria-autocomplete="list"
aria-controls="yxt-SearchBar-autocomplete--search-bar" aria-describedby="instructions" aria-haspopup="listbox" autocomplete="off" autocorrect="off" spellcheck="false">
<div id="instructions" class="yxt-SearchBar-instructions sr-only"> When autocomplete results are available, use up and down arrows to review and enter to select. </div>
<button type="button" class="js-yxt-SearchBar-clear yxt-SearchBar-clear yxt-SearchBar--hidden" data-eventtype="SEARCH_CLEAR_BUTTON" data-eventoptions="{}" data-is-analytics-attached="true">
<div class="Icon Icon--close " aria-hidden="true">
<svg viewBox="0 1 24 24" xmlns="http://www.w3.org/2000/svg">
<path d="M7 8l9.716 9.716m0-9.716L7 17.716" stroke="currentColor" stroke-width="2"></path>
</svg>
</div> <span class="yxt-SearchBar-clearButtonText sr-only"> Clear </span>
</button>
<button type="submit" class="js-yext-submit yxt-SearchBar-button">
<div class="yxt-SearchBar-AnimatedIcon js-yxt-AnimatedForward js-yxt-SearchBar-Icon
yxt-SearchBar-Icon--inactive">
<div class="Icon Icon--yext_animated_forward yxt-SearchBar-MagnifyingGlass--static Icon--lg" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" height="28" width="28">
<g fill="#fff" fill-rule="nonzero">
<path d="M6.06 17.468L.064 23.466l4.344 4.344 5.944-5.946a11.59 11.59 0 01-4.29-4.396"></path>
<path d="M16.741.307c-6.052 0-10.958 4.907-10.96 10.961 0 6.053 4.908 10.96 10.96 10.96 6.054 0 10.961-4.907 10.961-10.96 0-6.054-4.907-10.96-10.96-10.96m0 19.881a8.922 8.922 0 11.002-17.844 8.922 8.922 0 01-.003 17.844"></path>
</g>
</svg><span> Search </span></div>
</div>
<div class="yxt-SearchBar-AnimatedIcon js-yxt-AnimatedReverse js-yxt-SearchBar-Icon
">
<div class="Icon Icon--yext_animated_reverse yxt-SearchBar-Yext--static Icon--lg" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false" height="28" width="28">
<g fill="#fff" fill-rule="nonzero">
<path d="M6.06 17.468L.064 23.466l4.344 4.344 5.944-5.946a11.59 11.59 0 01-4.29-4.396"></path>
<path d="M16.741.307c-6.052 0-10.958 4.907-10.96 10.961 0 6.053 4.908 10.96 10.96 10.96 6.054 0 10.961-4.907 10.961-10.96 0-6.054-4.907-10.96-10.96-10.96m0 19.881a8.922 8.922 0 11.002-17.844 8.922 8.922 0 01-.003 17.844"></path>
</g>
</svg><span> Search </span></div>
</div>
<span class="yxt-SearchBar-buttonText sr-only"> Submit </span>
</button>
</form>Text Content
* Accessibility statement [Accesskey '0'] Go to Accessibility statement
* Skip to Content [Accesskey 'S'] Skip to main content
* Skip to site Navigation [Accesskey 'N'] Go to Navigation
* Go to Home page [Accesskey '1'] Go to Home page
* Go to Sitemap [Accesskey '2'] Go to Sitemap
* Personal
* Business
* Private Banking
* International Banking
*
Lloyds Bank Logo
*
Lloyds Bank Logo
*
Menu
Close
* Everyday banking
Online services & more
--------------------------------------------------------------------------------
Everyday banking
* How to get online
How to get online
* Set up the Mobile Banking app
* Register for Internet Banking
* Log on to Internet Banking
* Reset your logon details
Everyday banking
* Mobile Banking app
Mobile Banking app
* Setting up our app
* Biometrics
* App notifications
* Profile & settings
Profile & settings
* Change your telephone number
* Change your address
* Open Banking
* Card & PIN services
Card & PIN services
* View your card details
* Report your card lost or stolen
* Order a replacement card
* View your PIN
* Payments & transfers
Payments & transfers
* Daily payment limits
* Pay someone new
* Cancel a Direct Debit
* Pay in a cheque
* Send money outside the UK
* Statements & transactions
Statements & transactions
* See upcoming payments
* Search transactions
* Download statements
* Help & security
We're here for you
--------------------------------------------------------------------------------
Help & security
* Fraud & security
Fraud & security
* Latest scams
* Lost or stolen card
* Unrecognised transactions
Help & security
* Money management
Money management
* Understanding credit
* Managing someone's affairs
* Financial planning
* Personal Tax Services
* Life events
Life events
* Buying a home
* Getting married
* Family finances
* Redundancy
* Separation & divorce
* Retirement
* Bereavement
* Difficult times
* Money worries
* Mental health support
* Gambling
* Financial abuse
* Serious illness
* Customer support
Customer support
* Support & wellbeing
* Banking online
* Accessibility & disability
* Contact us
* Banking with us
* Feedback & complaints
* Current accounts
Accounts & services
--------------------------------------------------------------------------------
Current accounts
* Current accounts
Current accounts
* Club Lloyds Account
* Classic Account
* Silver Account
* Club Lloyds Silver Account
* Platinum Account
* Club Lloyds Platinum Account
* Youth & student accounts
* Joint accounts
* Compare our current accounts
Current accounts
* Travel services
Travel services
* Using your card abroad
* Travel money
* Send money outside the UK
* Features & support
* Switching to Lloyds Bank
* Everyday Offers
* Rates & charges
* Save the Change
* Current account help & guidance
* Mobile device trade in service
Already bank with us?
* * Existing customers
* Upgrade options
* Overdrafts
* Payments & transfers
* Mobile banking
* Borrowing
Cards, loans & car finance
--------------------------------------------------------------------------------
Borrowing
* Credit cards
Credit cards
* Credit card eligibility checker
* Balance transfer credit cards
* Large purchase credit cards
* Everyday spending credit cards
* World Elite Mastercard ®
* Cashback credit card
Borrowing
* Loans
Loans
* Loan calculator
* Car loans
* Debt consolidation loans
* Home improvement loans
* Holiday loans
* Wedding loans
* Car finance
Car finance
* Car finance calculator
* Car finance options
* Car refinance
* Car leasing
* Features & support
* Credit cards help & guidance
* Loans help & guidance
* Car finance help & guidance
* Borrowing options
* Understanding credit
Already borrowing with us?
* * Existing credit card customers
* Existing loan customers
* Existing car finance customers
* Money worries
* Mobile banking
* Banking online
* YOUR CREDIT SCORE
Thinking about applying for credit? Check Your Credit Score for free, with
no impact on your credit file.
Log on to get started
* Mortgages
Accounts & calculators
--------------------------------------------------------------------------------
Mortgages
* Mortgages
Mortgages
* First time buyer mortgages
* Moving home
* Remortgage to us
* Existing Lloyds Bank mortgage customers
* Buying to let
* Equity release
Mortgages
* Mortgage calculators & tools
Mortgage calculators & tools
* Mortgage calculator
* Remortgage calculator
* Get an agreement in principle
* Base rate change calculator
* Overpayment calculator
Mortgages
*
* Features & support
* Mortgage help & guidance
* Club Lloyds offer
* Eco Home Reward
* Eco Home offers
* Mortgage protection
* Contact us
Already with us?
* Existing customers
Existing customers
* Manage your mortgage
* Switch to a new deal
* Borrow more
* Switch deal & borrow more
* Moving home
* Help with your payments
* Learn about Home Wise
* Your interest only mortgage
* MORTGAGE SUPPORT
Worried about paying your mortgage? We have various ways that we can help
you.
Get support
* Savings
Accounts & ISAs
--------------------------------------------------------------------------------
Savings accounts
* Savings accounts
Savings accounts
* Club Lloyds Advantage Saver
* Club Lloyds Monthly Saver
* Club Lloyds Saver
* Online Fixed Bond
* Monthly Saver
* Easy Saver
* Child Saver
* Smart Start
* Joint savings accounts
Savings accounts
* ISAs
ISAs
* Cash ISA Saver
* 1 Year Fixed Rate Cash ISA
* 2 Year Fixed Rate Cash ISA
* Help to Buy ISA
* Stocks & Shares ISA
* Junior Cash ISA
* Investment ISA
* Features & support
* Savings calculator
* Save the Change®
* Savings help and guidance
* ISAs explained
* Savings interest rates
Already saving with us?
* Existing customers
Existing customers
* Top up your ISA
* Transfer your ISA
* Investing
Pensions & investments
--------------------------------------------------------------------------------
Investing
* Investing
Investing
* Compare investing options
* Share Dealing ISA
* Share Dealing Account
* Pick your own investments
* Ready-Made Investments
* Invest Wise Accounts (18 - 25 year olds)
Investing
* ETF Quicklist
* Introducing our ETF Quicklist
* View our ETF Quicklist
Investing
* Pensions and retirement
Pensions and retirement
* Combining your pensions
* Pension calculator
* Personal pension
* Transfer your pension
* Self-Employed
Investing
* Wealth management
Wealth management
* Is advice right for you?
* Benefits of financial advice
* Services we offer
* Cost of advice
* Guides and support
* Understanding investing
* Boost your skills
* Research the market
* Investing help and guidance
Already investing with us?
* * Log on to Share Dealing
* Log on to Online Banking
* Understanding share dealing charges
* FREE REGULAR INVESTING
Start your investment journey with free regular investing and our ETF
Quicklist.
Show me how
* Insurance
Home, life & car
--------------------------------------------------------------------------------
Insurance
* View all insurance products
View all insurance products
Insurance
* Home insurance
Home insurance
* Get a home insurance quote
* Compare home insurance
* Buildings & contents insurance
* Contents insurance
* Buildings insurance
* Retrieve a home insurance quote
* Home insurance help & guidance
* Manage your home insurance policy
Insurance
* Car insurance
Car insurance
* Compare car insurance
* Car insurance help & guidance
* Log on to My Account to manage your car insurance
* Life insurance
Life insurance
* Life cover
* Critical illness cover
* Mortgage protection insurance
* Life cover help & guidance
* Other insurance
* Business insurance
* Van insurance
* Landlord insurance
* Claims
* Make a home insurance claim
* Make a life insurance claim
* Make a car insurance claim
Already insured with us?
* Support for existing customers
* Help with your existing home insurance
* Help with your existing life insurance
* Help with your existing car insurance
* CAR INSURANCE
Get 60 days of European Union cover as standard with Lloyds Bank. Terms
and conditions apply.
Get a quote now
*
Help & Support
*
Branch Finder
*
Accessibility and disability
* *
Search Close
Close
Conduct a search
When autocomplete results are available, use up and down arrows to review
and enter to select.
Clear
Search
Search
Submit
*
Log on
Internet Banking
Personal
Business
Register
Keep me secure
THE NEW LLOYDS BANK WORLD ELITE MASTERCARD®
The credit card that gives you cashback plus a world of travel benefits.
Explore World Elite Mastercard
Representative 55.0% APR variable. A monthly fee applies.
Terms and conditions apply. Credit is subject to status.
EXCLUSIVE MORTGAGE OFFER FROM CLUB LLOYDS
With any Club Lloyds account, you could get an exclusive discount of 0.20% off
the initial mortgage rate.
Club Lloyds mortgage offer
Offer can be changed or withdrawn at any time. Exclusions apply. Club Lloyds
current account required, £3 fee each month may apply.
You could lose your home if you don’t keep up your mortgage repayments.
THE NEW LLOYDS BANK WORLD ELITE MASTERCARD®
The credit card that gives you cashback plus a world of travel benefits.
Explore World Elite Mastercard
Representative 55.0% APR variable. A monthly fee applies.
Terms and conditions apply. Credit is subject to status.
EXCLUSIVE MORTGAGE OFFER FROM CLUB LLOYDS
With any Club Lloyds account, you could get an exclusive discount of 0.20% off
the initial mortgage rate.
Club Lloyds mortgage offer
Offer can be changed or withdrawn at any time. Exclusions apply. Club Lloyds
current account required, £3 fee each month may apply.
You could lose your home if you don’t keep up your mortgage repayments.
* 1/2
* 2/2
* Quick links
* Mortgage support
* Help with money worries
* Protecting yourself from fraud
* Log on
More
*
* Log on
YOUR BANK IN YOUR POCKET
Join the 7 million customers who already use our highly rated app.
More about our app
YOUR BANK IN YOUR POCKET
Join the 7 million customers who already use our highly rated app.
More about our app
Our Products
SAVINGS
Whatever it is you want to save for, our range of savings accounts can help.
Find the right account for you.
View our savings products
SILVER CURRENT ACCOUNT
Includes European family travel and mobile phone insurance, plus AA Breakdown
Family Cover for a £10 monthly fee to maintain the account.
Exclusions apply.
Learn more about Silver
CREDIT CARDS
Check your eligibility before you apply. It takes about 5 minutes and won’t
affect your credit score.
Check your eligibility
CAR FINANCE
Found your perfect car or still working out your budget? We can help you get
behind the wheel in no time. Find out more about our car finance options and get
a quote today.
Get a quote
REMORTGAGE DEALS
Looking for a new mortgage deal? See if you could save money by switching to us.
You won't find us through a broker, so come direct today.
Remortgage deals
TRY OUR READY-MADE INVESTMENTS
Just choose how much you want to invest, pick a risk level, then leave the rest
to our experts. Start from just £50 a month.
Capital at risk.
Ready-Made Investments
HOME INSURANCE
With Home Insurance Select there are three levels of cover: Bronze, Silver and
Gold.
It’s 10% cheaper when you get your quote and buy online, and you can get a quote
in minutes.
Home Insurance
PERSONAL LOANS
Find out how much you could borrow before you apply. The amount we lend and the
rate we offer you will be dependent on your personal circumstances.
Get a quote now
PLAN FOR YOUR TOMORROW
We’re here to help you take the right next step, no matter where you are in
life.
STARTING OUT
Let us help you achieve your financial goals so you can enjoy life.
Start your plan
BUILDING MOMENTUM
Refining a financial plan could help you focus on today while preparing for
tomorrow.
Build your future
LATER LIFE FINANCIAL PLANNING
Whether you’re planning for retirement, looking to grow your investments or
thinking of supporting loved ones, we can help.
Prepare for later life
PLAN FOR YOUR TOMORROW
We’re here to help you take the right next step, no matter where you are in
life.
STARTING OUT
Let us help you achieve your financial goals so you can enjoy life.
Start your plan
BUILDING MOMENTUM
Refining a financial plan could help you focus on today while preparing for
tomorrow.
Build your future
LATER LIFE FINANCIAL PLANNING
Whether you’re planning for retirement, looking to grow your investments or
thinking of supporting loved ones, we can help.
Prepare for later life
CUSTOMER SUPPORT
LEARN ABOUT THE LATEST SCAMS
Fraudsters are always looking for new ways to try to steal your details and
money.
Discover which scams are common right now, how they work and the steps you can
take to stay safe.
See the latest scams
OUR HELP CENTRE
Looking for help? Use the information and guides in our Help Centre to find what
you need.
Help Centre
SUPPORT WITH THE COST OF LIVING
As living costs rise, keeping on top of your money might be worrying. We can
help you manage your payments and provide some useful tips and tools.
Help with money worries
Help me manage my money
MORTGAGE CALCULATOR
If you’re looking to buy your first home, next home or to remortgage your
current home, use our mortgage calculator to find out how much you could borrow.
Try our mortgage calculator
OVERDRAFTS
An arranged overdraft can act as a short-term safety net for those moments in
life where you need to borrow a little extra money.
Find out more about overdrafts
EXTRA SUPPORT IF YOU HAVE A DISABILITY
Learn how we are making it easier to bank with us. Find out about the different
kinds of accessibility support we provide, and how to get in touch.
How we can support you
DO YOU WANT TO MAKE YOUR HOME MORE ENERGY EFFICIENT?
Our Eco Home Hub could help. Try our Eco Home Tool, discover how to fund energy
efficient home improvements, and get easy, practical energy saving tips.
Visit our Eco Home Hub
BANKING ONLINE
It's simple and safe in our app or on our website.
MOBILE BANKING APP
Scan to download the app
* Join our 7 million app users.
* Simple and secure logon.
* Stay up to date with notifications.
More about our app
INTERNET BANKING
Log on to view or manage your accounts on our website.
Register
Log on
MOBILE BANKING APP
Scan to download
* Join our 7 million app users.
* Simple and secure logon.
* Stay up to date with notifications.
Download app
INTERNET BANKING
Log on to view or manage your accounts on our website.
Register
Log on
INDEPENDENT SERVICE QUALITY SURVEY RESULTS
PERSONAL CURRENT ACCOUNTS
--------------------------------------------------------------------------------
Published August 2023
As part of a regulatory requirement, an independent survey was conducted to ask
approximately 1,000 customers of each of the 16 largest personal current account
providers if they would recommend their provider to friends and family. The
results represent the view of customers who took part in the survey.
OVERALL SERVICE QUALITY
We asked customers how likely they would be to recommend their personal current
account provider to friends and family.
RANKING
View the full set of results
The requirement to publish the Financial Conduct Authority Service Quality
Information for personal current accounts can be found here.
AUTHORISED PUSH PAYMENT (APP) FRAUD RANKINGS IN 2022
Authorised push payment (APP) fraud happens when someone is tricked into
transferring money to a fraudster’s bank account. These charts use data given to
the Payment Systems Regulator (PSR) by major banking groups in the UK in 2022.
You can read the full report by visiting www.psr.org.uk/app-fraud-data
Share of APP fraud refunded. This data shows the proportion of total APP fraud
losses that were reimbursed, out of 14 firms. Higher figure is better.
Find out more about PSR
APP fraud sent per £million transactions. This data shows the amount of APP
fraud sent per million pounds of transactions, out of 14 firms. Lower figure is
better.
Find out more about PSR
APP fraud received per £million transactions: smaller UK banks and payment
firms. This data shows the amount of APP fraud received per million pounds of
transactions, ranked out of 20 firms. Lower figure is better.
Find out more about PSR
APP fraud received per £million transactions: major UK banks and building
societies. This data shows the amount of APP fraud received per million pounds
of transactions, ranked out of 20 firms. Lower figure is better.
Find out more about PSR
LLOYDS BANK IS PART OF THE SAME GROUP WHICH INCLUDES HALIFAX AND BANK OF
SCOTLAND. THE DATA SHOWN HERE IS A COMBINATION OF THESE THREE BRANDS.
WE’VE PUT TOGETHER SOME FURTHER GUIDANCE TO HELP WITH ANY QUESTIONS YOU MAY
HAVE.
BANKING IS BETTER WITH OUR APP
It's simple, secure and convenient.
More about our app
BANKING IS BETTER WITH OUR APP
It's simple, secure and convenient.
Download app
PRODUCTS AND SERVICES EXPANDABLE SECTION PRODUCTS AND SERVICES
* Banking online
* Mobile Banking app
* Current accounts
* Credit cards
* Loans
* Car finance
* Mortgages
* Savings
* Investing
* Wealth Management
* Retirement
* Home insurance
* Life cover
* Car insurance
HELP AND SECURITY EXPANDABLE SECTION HELP AND SECURITY
* Help centre
* Contact us
* Our virtual assistant
* Service status
* Find a branch
* Sign Video
* Signly
* How to complain
* Fraud
* Accessibility & disability
LEGAL EXPANDABLE SECTION LEGAL
* Legal information
* Terms and conditions
* Privacy
* Cookies
* Sitemap
* Modern Slavery Statement (PDF, 761 KB)
* Financial Services Compensation Scheme
ABOUT US EXPANDABLE SECTION ABOUT US
* About Lloyds Bank
* Equality & diversity
* Lloyds Banking Group
* Careers
--------------------------------------------------------------------------------
* Connect with us
*
Visit the Lloyds Twitter page. Opens in a new browser tab.
*
Visit the Lloyds Facebook page. Opens in a new browser tab.
*
Visit the Lloyds Youtube channel. Opens in a new browser tab.
*
Visit the Lloyds Instagram page. Opens in a new browser tab.
Back to top Back to top
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN.
Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the
Prudential Regulation Authority and regulated by the Financial Conduct Authority
and the Prudential Regulation Authority under registration number 119278.
Mobile Banking app: Our app is available to UK personal Internet Banking
customers and Internet Banking customers with accounts held in Jersey, the
Bailiwick of Guernsey or the Isle of Man. You need to have a valid registered
phone number. Minimum operating systems apply, so check the App Store or Google
Play for details. Device registration required. The app doesn't work on
jailbroken or rooted devices. Terms and conditions apply.