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 * Home
 * Product Why BestChat Tour Features Get app Pricing
 * Company
 * FAQs
 * Blog
 * Sign in
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English Deutsch English Español French Italiano Português 简体中文 繁体中文

 * Home
 * Product Why BestChat Tour Features Get app Pricing
 * Company
 * FAQs
 * Blog
 * Try for free now


EFFICIENT CUSTOMER SUPPORT ASSISTANT GLOBAL LEADING LIVE CHAT

Free trial


CLOUD END-TO-END INTERACTIVE NETWORK SOLUTION

The fastest way to connect with customers. Improve sales and customer support
with web live chat, email, superb data analysis, powerful CRM, and AI-robot chat
system.



Flexible design

Multi-chat channel

Live chat support

Track visitors




MULTIPLE MESSAGING PLATFORMS INTEGRATION

BestChat can be integrated with various platforms: Facebook, Twitter, WhatsApp,
Email.

With the integration, your potential customers can initiate a live chat with you
anytime anywhere.

Through our integrated message system, you can easily manage all the messages
via different platforms in our system.


Try for free now


BOOST REVENUE WITH BUSINESS-FRIENDLY TOOLS

Provide various tools for managing customer relationships, analyzing traffic
data to optimize website strategy, and evaluating agent's performance.

 * CRM
   
   BestChat integrates CRM system, which works to collect and analyze customer
   information, connect chat content, enhance the management and processing
   track, dig out the potential customers and increase revenue. BestChat deals
   with more than 1.5million recorded customers every day.

 * Collect
   
   Not only can BestChat automatically track the visitor's browsing journey, IP,
   referrals, keywords, viewing page, time, etc., but also analyses the
   website's global visits and agent's performance.

 * Analytics
   
   BestChat provides more than 30 customer service indexes such as, chat
   content, service quality, chat efficiency, chat close, chat topic and chat
   time, (the group version includes more customer service comprehensive
   analyses), providing the statistical gauge for improving customer service
   quality.


 * Collect
   
   Not only can BestChat automatically track the visitor's browsing journey, IP,
   referrals, keywords, viewing page, time, etc., but also analyses the
   website's global visits and agent's performance.

 * CRM
   
   BestChat integrates CRM system, which works to collect and analyze customer
   information, connect chat content, enhance the management and processing
   track, dig out the potential customers and increase revenue. BestChat deals
   with more than 1.5million recorded customers every day.

 * Analytics
   
   BestChat provides more than 30 customer service indexes such as, chat
   content, service quality, chat efficiency, chat close, chat topic and chat
   time, (the group version includes more customer service comprehensive
   analyses), providing the statistical gauge for improving customer service
   quality.




ADVANCED CHAT ROBOT


COMING SOON
 

Keep online 24/7 with customers.

Provides efficient customer service using fewer resources.

Respond to customers automatically with your customizable lexicon.

Contact us


SUPERB CUSTOMER SUPPORT PLATFORM

PORTABLE DEVICES SUPPORT

iOS and Android apps ensure no misses in any communication wherever you are.
Especially, provide a seamless experience for users across desktop and mobile.

AUTOMATIC CHAT DISTRIBUTION

Bringing in the ACD model of multi-distribution strategies, such as saturation
distribution, in turn distribution, priority distribution, BestChat has the
perfect balance between ability and efficiency, which raises visitors'
satisfaction effectively.

DETAILED SHOWCASE

One table can clearly show detailed information of 20 visitors. Including
visitor ID, search engine, keywords, recommended websites, browser, referrals,
location, language, etc., more specific information can be displayed freely.

MEMBER INFORMATION IDENTIFICATION

Can easily be integrated with your member system. BestChat displays customer
information while your customers log in and chat with your customer support
team.

FREE CHAT SWITCHING

The chat label displays the visitor's names, referrals, keywords, the last chat
content and time, etc. At the same time, you can top new messages for chatting
and monitoring.

MULTI-SYSTEM INTEGRATION

Rich experience in connecting BestChat with your system. Tickets, orders,
logistics systems, etc., BestChat supports special process involvement to
provide companies differentiated services for marketing strategies.


LET US BE YOUR ADVANTAGE NOW

Try for free now
Why BestChat Tour Features Company FAQs
info@bestchat.com 9325 Yonge Street, Richmond Hill, Ontario

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