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Resolve debt Open main menu
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 * Help Hub
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 * Resolve my account


CHANGING THE WORLD OF CONSUMER DEBT RECOVERY FOR GOOD.

Businesses of all sizes—from startups to enterprises—use InDebted’s intelligent
collections product to increase recoveries, see faster liquidation, and empower
their customers.
For customers For business



TRUSTED BY:

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A NEW WAY TO COLLECT

Nobody can change the fact that debt happens. But we can change the experience
of being in debt, by creating a better way for businesses to support people who
fall behind across all types of unsecured consumer credit.

Our Collect product delivers up to 40% increased recovery performance, while
being the world’s highest rated debt collection solution for customer
experience.

How it works



COLLECT IS BUILT FOR SECURITY, SPEED AND SCALE

Regulatory compliance is secured by code, and certified to the world’s highest
standards for data security. Simply feed your overdue accounts into our product
to provide every single one of your customers with a personalised debt
collection experience.



DRIVE MORE RECOVERIES, SUPPORT CUSTOMER OUTCOMES

With Collect, you’ll experience a better way to recover debt that’s trusted by
businesses—and their customers—around the world.
5 Customer Google review

> I was so surprised how easy and user-friendly it was to set up a payment plan.
> However, I was even more surprised by how helpful the live chat was. Nhie was
> efficient and amiable, and helped resolve everything super fast. Totally
> changed my perspective of debt resolution.

For customers
Jan Hansson - VP, Collections Klarna

> As a global debt collection agency, partnering with InDebted has saved us the
> time, cost and inefficiencies of needing a new supplier in every region.
> InDebted is a key part of us delivering our customers a better way to shop,
> globally.

For businesses


SUPERCHARGE YOUR COLLECTIONS EXPERIENCE

Over 1000+Five star Google reviews left by real customers we’ve supportedOver 0x
higherCustomer engagement using machine learning10% higherRecovery performance
compared to traditional collections10% increaseIn payment conversions delivered
by our new email scheduling machine learning model
4 min read
Google and Yahoo spam updates: How we achieved a spam rate of 0.2% Collections
emails impacted by new spam requirements? See exactly how we achieved a
user-reported spam rate of 0.2%. Last updated April 22, 2024
1 min read
How we use AI to increase email payments by 32% Collections communications not
landing with customers? See how AI-written collections emails increase payment
conversions by 32%. Last updated April 15, 2024
4 min read
The ins and outs of our Product Roadmap Get the inside scoop on what's in store
for our product, Collect this year. Last updated March 12, 2024
4 min read
Why 86% of customers prefer to self-serve in debt collection Stay on hold or do
it yourself? Self-serve is the new standard in debt collection. See why it’s a
win-win for your customers, and your business. Last updated March 11, 2024
5 min read
5 ways our product is the perfect match for BNPL customers With demand for BNPL
services projected to surge, what do BNPL customers entering collections need to
get back on track? Last updated December 11, 2023
2 min read
Using machine learning to meet customers exactly where they are, in real time
Our latest machine learning model that creates a responsive, intuitive
collections journey for every customer. Last updated November 22, 2023
2 min read
8 ways compliance is built-in to Collect Navigating the compliance landscape in
debt collection can be complex, but with Collect, it doesn't have to be! Last
updated October 26, 2023
2 min read
How we use large language models (LLM) to personalise customer communications
Personalised customer experiences set intelligent debt collection apart from the
rest of the industry. To take personalisation even further, we’ve developed an
AI copywriter within our product which uses large language models (LLM). Last
updated September 19, 2023
2 min read
Launching Spanish language capability in Collect Now, Collect’s new end-to-end
Spanish experience can support more of your customers in the United States, in
their preferred language. Last updated September 6, 2023
2 min read
How machine learning personalisation increases payments by 7% Introducing
Collect's latest machine learning model, the message recommender Last updated
August 27, 2023
3 min read
Using voice AI to help customers maintain their payment plans See how Collect
uses voice AI to help customers maintain payment plans Last updated August 27,
2023
3 min read
How we use machine learning to create 20% higher email payment conversion rates
Read about our latest machine learning model, the message scheduler and how it
makes sure emails land at the perfect time Last updated July 17, 2023
6 min read
We asked real people in debt what they wanted from a debt collector Read what
real customers want from debt collectors and how we’re taking it forward Last
updated July 17, 2023
2 min read
Access visibility into your customers accounts’ performance with our new Portal
feature Read about our latest client feature and how it enables real-time access
into how accounts are performing, and more Last updated July 17, 2023
2 min read
View InDebted’s commitment to security with our Vanta trust report Access
InDebted’s Vanta trust report to see how we keep your business and customers
safe Last updated July 17, 2023

4 min read
Google and Yahoo spam updates: How we achieved a spam rate of 0.2% Collections
emails impacted by new spam requirements? See exactly how we achieved a
user-reported spam rate of 0.2%. Last updated April 22, 2024


INTELLIGENT DEBT COLLECTION. FASTER, SMARTER, BETTER.

Tour the product Get in touch



ABOUT INDEBTED

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