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QUICK LINKS

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 * Buying Guides
 * Orders & Payment
 * Shipping & Tracking
 * Returns & Exchanges
 * About

 * Assembly Guides
 * Bike Care
 * Adjustments & Fit
 * Workshop Series
 * Owner's Manuals
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 * Hardtail MTB
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 * Road & Gravel
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BUYING GUIDES

Bike Types Explained

Not sure which bike to buy? Let us help you decide.

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Size Guide

We can help you find the perfect bike size for you.

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MTB Buying Guide

Mountain bike technology has improved exponentially in recent years.

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Road & Gravel Buying Guide

Road bikes are one of the simplest forms of bikes on the market.

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Urban & Path Buying Guide

  Commuting to and from work can have multiple benefits for the environment,
mental health and physical health.

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E-Bike Buying Guide

E-Bikes take what is amazing about cycling around town, through the mountains
and daily commuting and enhance it.

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Kids Bike Buying Guide

Buying your child a bike can be an exciting time for both you and them, as this
is their first chance to experience the enjoyment of cycling.

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Ex-demo Bikes Explained

If you're the type that likes to save a buck, our ex-demo bikes may sound
interesting.

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Bike Anatomy Explained

As simple as a bike can be, a lot of the terminology and names can be quite
confusing.

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Frame Material Explained

The material of which a frame is constructed will have a huge impact on how it
rides.

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E Scooter Laws In Australia

A quick look at Electric Scooter Laws in Australia.

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Shingleback Contact

Shingleback racks are born and bred in Victoria's High Country and have built a
reputation for being fit for purpose and above all - durable.

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ORDERS & PAYMENT

Payment Methods

Bicycles Online offer a number of payment methods including Visa, Mastercard,
American Express, Paypal, Paypal- Pay in 4 and ZipMoney interest-free finance,
Apple Pay, Google Pay, and Direct Deposit.

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Ride Now, Pay Later

With new online and in-store electronic payment systems offering customers
greater convenience and simplicity, at Bikes Online Australia we can now offer
you even more flexibility when it comes to purchasing your new Bicycle.

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Changing Your Order

Unfortunately we do not allow changes to an order once it has been placed.

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SHIPPING & TRACKING

Shipping Policy

Parts & Accessories  Small Parcels Bikes & Bulky Items Standard Shipping Free
Over $79 orders $9.

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Track your order

Once your order has been dispatched from us, you will receive an email which
will include a tracking number and what courier the item was sent with.

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Estimated Transit Times

The estimated delivery times for bicycle is as follows.

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Warehouse Pickup and Return Drop Off

Unfortunately we do not allow local pick-up or return of orders from or to our
warehouse.

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Redelivery & Remote Postcode Fees

We require a signature for our deliveries and hence we prefer commercial
addresses where there is someone present all day to receive the goods.

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International Shipping

Unfortunately we do not ship bikes, components, accessories or apparel outside
the country.

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RETURNS & EXCHANGES

Returns Policy

Free 30-Day Bike Returns We're incredibly confident that you'll love our wide
range of bikes; however, if for any reason you don't, we've got you covered with
our free 30-day return policy.

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Returns Costs

Damage caused from improper use, abuse of the policy or incorrect assembly -
such as pedal threads being damaged, dirt on the tyres, scratches on the frame,
or any other damages, will be charged at full retail rates.

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Saddles Returns Policy

At BikesOnline, we believe that finding the perfect saddle for your bike is
essential for a comfortable and enjoyable ride.

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Bib-Shorts, Chamois & Swimwear/Wetsuits Returns Policy

At BikesOnline, we always look to provide our customers with the best possible
shopping experience, which is why we offer a large range of high-quality cycling
gear and apparel, including bib-shorts, chamois & swimwear/wetsuits.

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ABOUT

About us

We are an Australian owned, online specialty retailer of road bikes, mountain
bikes, parts, accessories, and clothing.

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In Store Shopping and Face to Face Service

BikesOnline is a purely online business - we don't have a physical showroom but
operate from our head office.

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Commercial Sale

We pride ourselves on our ability to import products efficiently.

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Fleet Programme

To learn more about our Fleet Programme, please click here.

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Polygon Bike Hire

Looking to hire or rent a Polygon bicycle in Sydney? Visit our bike rental shop.

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Privacy Policy

To learn more about our Privacy Policy, please click here.

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Terms and Conditions

General Terms and Conditions.

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ASSEMBLY GUIDES

Bike Assembly Guide

Congratulations on your new bike! For us, there’s nothing more exciting than
building your bike.

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Road & Gravel Bike Assembly Guide

Congratulations on your new bike! For us, there’s nothing more exciting than
building your bike.

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EMTB Bike Assembly Guide

Congratulations on your new ebike! For us, there’s nothing more exciting than
building your ebike.

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Handlebars Installation

Assembling your new bike is one of the most exciting tasks ever, we agree.

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Front Wheel Installation

This article will guide you through how to install the front wheel on your new
bike.

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Pedals Installation

Assembling your new bike is one of the most exciting tasks ever, we agree.

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Dropper Post Installation

Dropper posts are a game changer for mountain biking, allowing you to have your
optimal pedalling position for climbing and with a simple press of the lever,
you can push the saddle down to slay the descents.

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Fox Mudguard Installation

This article will guide you through how to install the mudguard on your Fox 36
and 38 suspension forks.

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Unpacking your bike

Exciting times ahead! This article will guide you through what comes with your
new bike and how to unpack it.

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Repacking your bike

In case you need to re-pack your bike for travelling or shipping, follow this
step-by-step guide to ensure it will reach its destination in great shape, by
reducing the chances of damage in transit.

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Installing your Shimano dropper post lever

All our bikes with a dropper post will not have their lever installed onto the
left side of your handlebar, next to the brake lever clamp on the handlebar.

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BIKE CARE

National Service Network

The BikesOnline Service Network is a convenient way to get your bike repaired or
serviced if something doesn't feel right, right out of the box.

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Pre-Ride Check

To stay safe on the trails and road, it is important to do a safety check to
ensure your bike is in running order! Jared goes over his top tips for a
pre-ride check that you can follow along before a ride.

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Service Advice & Costs

The frequency you should get your bike serviced will vary depending on the
frequency you ride it.

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Suspension Service Schedule

Your suspension components need to be serviced on a regular basis to keep
working properly and also for consumer guarantee reasons.

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Cleaning your Bike

A clean bike is a fast bike - we can’t stress this enough, keeping your bike
clean is not only beneficial to your components lifespan and performance, it’s
also good for morale.

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Cleaning & Maintaining your Drivetrain

Cleaning and maintaining your drivetrain might not be the most exciting task in
the cycling world, but it sure is very important.

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Storing your bike

Unfortunately we can’t be out riding bikes at all times, we still need to sleep
or eat at some point of the day.

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Transporting your bike

Transporting your bike is usually a sign of good times ahead! For that we are
more than happy to provide resources on how to transport your bike safely, so
there are no hiccups during the journey and you can make the most out of your
riding time.

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ADJUSTMENTS & FIT

Initial Bike Fit

After assembling your new bike, the first thing to do is the initial bike fit,
in other words, customizing the bike measurements according to your body
dimensions in order to achieve the most effective riding position.

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Suspension Setup

Correctly setting up the suspension is crucial for proper handling of your bike.

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Tyre Pressures Explained

One of the most simple things you can do to your bike to improve the quality of
your ride is checking and adjusting your tyre pressure periodically.

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Pedal Types Explained

There are three main types of pedals, Flat Pedals, Mountain Bike Clipless and
Road Clipless.

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Customising your bike

When browsing for your next bike you may sometimes consider the possibility of
upgrading some parts in order to make the bike more suitable for your riding
style.

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Marin Rear Suspension Air Chart

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WORKSHOP SERIES

Periodical Maintenance

Beside being a lot of fun, bikes are also a way of transport that require
regular maintenance just like a motorbike or a car.

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How To Fix Common Bike Issues On the Go

In this biking tutorial we tackle common issues riders face on their journeys.

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Initial Adjustments

Assembling your new bike is one of the most exciting tasks ever, we agree.

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Safety Check

Ride your bike enough and you’ll understand the importance of performing a
periodical safety check.

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Gear Adjustment

Welcome to the Workshop Series, today we’ll be guiding you through the rear
derailleur adjustment for a mechanical, or cable activated groupset.

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Rim Brake Adjustment

Welcome to the Workshop Series, today we’ll be guiding you through the rim brake
adjustments.

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Disc Brake Adjustment

Welcome to the Workshop Series, today we’ll be guiding you through the disc
brake adjustments.

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Tube Replacement

Having a flat while out riding is never a good feeling, but if you master the
tube replacement practice you’ll be able to get back on the road, or trail, in
no time.

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Tubeless Setup

A lot has been discussed around tubeless tyres and how they can be beneficial
for a number of reasons.

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Cleaning your Bike

A clean bike is a fast bike.

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Cleaning & Maintaining your Drivetrain

Cleaning and maintaining your drivetrain might not be the most exciting task in
the cycling world, but it sure is very important.

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Shimano Crank Delamination

Hey there! We understand your worries, and it's great that you're keeping an eye
out for potential issues.

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OWNER'S MANUALS

Polygon Manuals

To see the Polygon Bikes User Manuals, click here.

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Marin Manuals

To see the Marin Bikes User Manuals, click here.

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THOK Manuals

To see the THOK Bikes User Manuals, click here.

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Rockshox Manuals

Please refer to the links below for more information on your Rockshox
components:   Rockshox Suspension Setup and Tuning Guide Rockshox/Sram Service
Resources Rockshox/Sram User Manuals Rockshox Service Intervals .

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Fox Manuals

Please refer to the links below for more information on your Fox components: 
Fox Factory Tune Fox Tuning Guides Fox User Manuals Fox Service Intervals     .

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SR Suntour Manuals

Please refer to the links below for more information on your SR Suntour
components:   SR Suntour Owners Manuals SR Suntour SAG Tool SR Suntour General
Suspension Fork Manual SR Suntour Rear Shock Owner's Manual .

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Shimano Manuals

Please click here for more information on your Shimano components: Shimano
Manuals & Technical Documents .

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Sram Manuals

Please click here for more information on your Sram components: Sram Service
Archive .

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Components Manuals

In this article you'll find all technical information, including service
instructions for your bike components.

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ARCHIVE

Polygon Archive

To see Polygon Bike Archive, click here.

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Marin Archive

To see Marin Bike Archive, click here.

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Rockshox Archive

Please click here for the Rockshox archive.

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Fox Archive

Please click here for the Fox archive: Fox Archive .

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SR Suntour Archive

Please click here for the SR Suntour archive: SR Suntour Archive .

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HARDTAIL MTB

Polygon Cascade Series

What size are the wheels? All cascade models (2, 3, 4) and frame size come with
27.

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Polygon Premier Series

What size are the wheels? The Premier 4 and 5 come with 27.

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Polygon Syncline Series

What size are the wheels? The Syncline 2, 3 and 5 come with 27.

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Polygon Xtrada Series

What size are the wheels? The Xtrada 5, 6 and 7 come with 27.

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Polygon Cleo Series

What size are the wheels? The Cleo 2 comes with 27.

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Marin El Roy Series

What size are the wheels? The El Roy comes with 29" wheels.

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Marin Pine Mountain Series

What size are the wheels? The Pine Mountain series come with 29" wheels.

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Marin San Quentin Series

What size are the wheels? The San Quentin series comes with 27.

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Marin Team Series

What size are the wheels? The Team series comes with 29" wheels.

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Marin Bobcat Series

What size are the wheels? The Bobcat Trail series come with 27.

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Marin Bolinas Ridge Series

What size are the wheels? The Bolinas Ridge series come with 27.

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Marin Wildcat Series

What size are the wheels? The Wildcat Trail series come with 27.

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DUAL SUSPENSION MTB

Polygon Siskiu D Series

What size are the wheels? The Siskiu D5 comes in 27.

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Polygon Siskiu D24 Series

What size are the wheels? The Siskiu D24 series comes in 24 inch wheels only.

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Polygon Siskiu T Series

What size are the wheels? The Siskiu T7 and T8 come in 27.

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Marin Alpine Trail Series

What size are the wheels? Across the entire Alpine Trail range you can expect a
standard 29 inch wheel platform for all models.

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Marin Rift Zone 27.5 Series

What size are the wheels? Across the entire Rift Zone 27.

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Marin Rift Zone 29 Series

What size are the wheels? Across the entire Rift Zone 29 range you can expect a
standard 29 inch wheel platform for all models.

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Marin Rift Zone Jr Series

What size are the wheels? The Rift Zone Jr comes in 2 different wheel sizes, 24
inch and 26 inch.

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ROAD & GRAVEL

Polygon Strattos Series

What riding style is this geometry intended for? Perfect for entry level road
cyclists looking to take on their first Gran Fondo, conquer their first
triathlon or get involved with their local riding group on casual endurance
rides.

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Polygon Strattos Disc Series

What riding style is this geometry intended for? This is a modern road bike with
an accommodating endurance geometry for a more upright riding position.

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Polygon Bend Series

What riding style is this geometry intended for? An upright commanding riding
position to tackle rough gravel roads or city streets with a priority on
stability and control How many gears does this bike come equipped with? A wide
ranging drivetrain with variations across the range from 2x9spd to the latest
1x11spd Gravel Specific system from Shimano Are the wheels tubeless ready? The
wheelset is ready to go tubeless when you'd like, all you need is some tyres and
tubeless kit from our website and you can do the conversion at home.

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Marin Headlands Series

What riding style is this geometry intended for? Long days on the saddle
discovering new gravel trails just for the sake of exploring.

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Marin Four Corners Series

What riding style is this geometry intended for? All day touring off road or
back country scenic roads How many gears does this bike come equipped with?
3x9spd wide ranging touring centric gear set Are the wheels tubeless ready? The
wheelset is ready to go tubeless when you'd like, all you need is some tyres and
tubeless kit from our website and you can do the conversion at home.

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Marin Gestalt Series

What riding style is this geometry intended for? An upright MTB based riding
position for tackling both smooth and rough roads How many gears does this bike
come equipped with? The Gaselt range offers bikes with 1x11spd drivetrains and
also 2x8spd drivetrains at the entry level Are the wheels tubeless ready? The
wheelset is ready to go tubeless when you'd like, all you need is some tyres and
tubeless kit from our website and you can do the conversion at home.

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Marin Lombard Series

What riding style is this geometry intended for? The Lombard has an upright
position that's as at home commuting into the city as it is rolling round
country lanes on the weekend How many gears does this bike come equipped with?
2x9spd drivetrain Are the wheels tubeless ready? Unfortunately these wheels are
not tubeless ready because are built with durability in mind for riding off into
the sunset where sealant top ups are not possible.

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Marin Nicasio Series

What riding style is this geometry intended for? The Nicasio has an upright
position that's as at home commuting into the city as it is rolling round
country lanes on the weekend How many gears does this bike come equipped with?
There are several models that range in gear sets of 2x8spd to 2x10spd Are the
wheels tubeless ready? Unfortunately these wheels are not tubeless ready because
they are built with durability in mind where you might be hitting potholes or
for riding off into the sunset where sealant top ups are not possible.

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PATH & PAVEMENT

Polygon Path Series

What size are the wheels? The Path Series features a 700c wheel size (29"
diameter).

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Polygon Heist Series

What size are the wheels? The Heist series comes with 700c (29 inch) wheels.

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Polygon Urbano Series

What size are the wheels? The Urbano comes with 20" wheels.

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Marin Fairfax Series

What size are the wheels? The Fairfax Series features a 700c wheel size (29"
diameter).

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Marin Muirwoods Series

What size are the wheels? The Muirwoods come with 700c wheel size (29"
diameter).

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Marin Presidio Series

What size are the wheels? The Presidio range comes with 700c wheels (29 inch).

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Marin DSX Series

What size are the wheels? The DSX series comes with 700c wheels (29 inch).

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Marin Kentfield Series

What size are the wheels? The Kentfield series comes with 700c (29 inch) wheels.

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Marin Larkspur Series

What size are the wheels? The Larkspur comes with 27.

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E-BIKES

Polygon Collosus N8E

What is the main difference between the N8E and the THOK TK-01R? The main
difference between the N8E and the THOK TK-01R is the frame.

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Polygon Siskiu T7E

What is the main difference between the T7E and the N8E? The main difference
between the T7E and the N8E is the drivetrain.

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Polygon Siskiu T6E

What is the main difference between the T6E and the T7E? The main difference
between the T6E and the T7E is the suspension.

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Polygon MT Bromo Series

The bike comes with 29x2.

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Polygon Path-E Series

What size are the wheels? The Path E comes with 27.

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Polygon Gili Velo Series

What size are the wheels? The Gili Velo comes with 20" wheels.

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Marin Alpine Trail E Series

What size are the wheels? The Alpine Trail E series comes in a "mullet"
configuration (27.

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Marin Sausalito E Series

What size are the wheels? The Sausalito comes with 650b (27.

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THOK TK-01R

What is the best use for the THOK TK-01R? The THOK TK-01R is a great choice for
riders who are looking for a high-performance E-MTB.

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KIDS BIKES

Polygon Siskiu D24 Series

What size are the wheels? The Siskiu D24 series comes in 24 inch wheels only.

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Polygon Relic 20 Series

What age group is this bike intended for? This bike is intended for riders from
5-8yo.

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Polygon Relic 24 Series

What age group is this bike intended for? This bike is intended for riders from
7-12yo.

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Polygon Premier 20 Series

What age group is this bike intended for? This bike is intended for riders from
5-8yo.

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Polygon Premier XC 20 Series

What age group is this bike intended for? This bike is intended for riders from
5-8yo.

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Polygon Premier 24 Series

What age group is this bike intended for? This bike is intended for riders from
7-12yo.

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Polygon Premier XC 24 Series

What age group is this bike intended for? This bike is intended for riders from
7-12yo.

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Marin Rift Zone Jr Series

What size are the wheels? The Rift Zone Jr.

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Marin San Quentin 20 Series

What age group is this bike intended for? This bike is intended for riders from
5-8yo.

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Marin San Quentin 24 Series

What age group is this bike intended for? This bike is intended for riders from
7-12yo.

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Marin Hidden Canyon Series

What age group is this bike intended for? This bike is intended for riders from
5-8yo.

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Marin Bayview Trail Series

What age group is this bike intended for? This bike is intended for riders from
7-12yo.

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DIRT JUMPERS & BMX

Polygon Trid Series

What size are the wheels? This model is fitted with 26 inch wheels.

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Polygon Trid ZZ Series

What size are the wheels? This model is fitted with 26 inch wheels.

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Polygon Rudge Series

What size are the wheels? This model is fitted with 20 inch wheels.

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Polygon Rogue Series

What size are the wheels? This model is fitted with 20 inch wheels.

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Marin Alcatraz Series

What size are the wheels? This model is fitted with 26 inch wheels.

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CONSUMER GUARANTEE

Consumer Guarantee

At BikesOnline we want to make sure our customers are supported to ride more and
stress less.

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Post Sale Guarantee

At BikesOnline we are committed to providing you with the best possible prices.

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Crash Replacement Program

As bike riders we can all agree - accidents happen - and as much as we would
love to avoid it, sometimes they are inevitable.

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Suspension Service Schedule

Your suspension components need to be serviced on a regular basis to keep
working properly and also for consumer guarantee reasons.

Read more

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Service Advice & Costs

The frequency you should get your bike serviced will vary depending on the
frequency you ride it.

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Shimano Australia Warranty

Shimano is synonymous with quality and durability in the cycling industry.

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Sram, Rockshox, Zipp Australia Warranty

Sram, Rockshox, and Zipp are esteemed brands known for their excellence in the
cycling industry.

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BikesOnline Warranty Policy for Superior Bikes

At BikesOnline, we're proud to offer an exceptional warranty experience that
surpasses industry standards.

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TECHNICAL MANUALS

How to fold the Polygon Urbano

1.

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Tubeless Setup on your new Gravel bike

1.

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CLOSE ARTICLE




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Address: Unit 13, Allambie Grove Business Park, 25 Frenchs Forest Road, Frenchs
Forest, NSW, Australia, 2086