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 * Problem
 * Solution
 * Integration
 * Features

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ONE COMMUNICATION, ONE API

A Single API integration for all your communication needs.
Reach your customers on their preferred channels. Share rich media, relevant
information and updates.
Request a demo

Problem
What Problem MsgFleet Solves?
Most of the companies have some mechanism of sending notifications to their
customers. Some notifications can be time sensitive and their delivery should be
guaranteed. But relying on a single vendor provider for delivering notifications
or on a single channel could lead to failure in delivering crucial notifications
to customers on time. Some of the problems that are faced by companies are
discussed here in forms of following case studies.
 * Case Study 1
 * Case Study 2
 * Case Study 3
 * Case Study 4

Company A sends notifications to its users on SMS, email and whatsapp together
and they have multiple vendors for each services and manages and calls their
APIs separately.
Company A tries to send notification to its users first via SMS, in case of
failure in delivery, they retry by sending message on whatsapp and in case of
failure try on email.
Company A sends SMS to users in country A via vendor A and to users in country B
via vendor B.
Company A has two vendors, Vendor A and Vendor B for sending SMS to its
customers. Having 2 vendors for SMS provide them with ability to switch between
them in case one of the vendors' services are down or message delivery is
failing. Here the company has to manage the whole business logic for switching
as well as detecting failure in deliveries which is not a synchronous mechanism.
Integration
Manage all communication channels in one place: Email, SMS, and WhatsApp
MsgFleet supports multiple channels and vendors and list of integrations will
keep growing.

Solution
Manage, Integrate, configure everything at a single place
 * Integrating APIs of different vendors
 * Message Fallback in case of failures
 * Custom Routing
 * Send message to multi channels

Features
Custom Routing
Configure cross-channel flow
Observability
Unified logs with powerful insights
Template Management
Multi-channel templates in one place
Cost Optimzation
Communicate smartly and cut your costs meaningfully
A Single API integration for all your communication needs.


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