digital-direction.com Open in urlscan Pro
68.66.224.46  Public Scan

Form analysis
0 forms found in the DOM

Text Content

 * Solutions
   * Our Solutions
   * Managed Telecom Solutions (MTS)
   * Telecom Expense Management (TEM)
   * Professional Telecom Services
   * Telecom Audit / Inventory Build
   * Quarterly Mobile Optimization
   * Service Procurement & Contract Negotiations
   * Project Management
 * Resources
 * About Us
   * About Us
   * Blog
   * Careers
 * Contact Us
 * Call 833-273-4351

Select Page
 * Solutions
   * Our Solutions
   * Managed Telecom Solutions (MTS)
   * Telecom Expense Management (TEM)
   * Professional Telecom Services
   * Telecom Audit / Inventory Build
   * Quarterly Mobile Optimization
   * Service Procurement & Contract Negotiations
   * Project Management
 * Resources
 * About Us
   * About Us
   * Blog
   * Careers
 * Contact Us
 * Call 833-273-4351

Managed Telecom Solutions: End the Complexity


EXPERT AUDITS, TELECOM LIFECYCLE AND TEM SOFTWARE MANAGEMENT


ENJOY STRATEGIC TELECOM SOLUTIONS FROM THE EXPERTS


DIGITAL DIRECTION — MANAGED TELECOM PIONEERS SINCE 2002



 

Boost TEM and
IT Productivity


MOVE FASTER,
SIMPLIFY INVOICE PROCESSING,
AMPLIFY PRODUCTIVITY


Enjoy Telecom Savings,
Design Your Telecom HQ today

 

Start Now


YOUR MANAGED TELECOM SOLUTION


WE DESIGN STRATEGIC TELECOM SOLUTIONS FOR YOU!

 


 * MONTHLY, QUARTERLY, AND ANNUAL TELECOM AUDIT OPTIONS


 * MOVES, ADDS, CHANGES, AND DISCONNECTS (MACD)


 * TELECOM VENDOR MANAGEMENT


 * CONTRACT NEGOTIATION


 * SIGNIFICANT HIDDEN SAVINGS


 * BILLING AND TROUBLE TICKET SERVICES


 * WIDE AREA NETWORK (WAN) PROJECT MANAGEMENT

Start Saving



THE COMPLETE TELECOM TIME AND COST MANAGEMENT SOLUTION


 


 * SAVE SIGNIFICANT TIME AND MONEY


 * AMPLIFY YOUR TEAM’S RESOURCES


 * CONSOLIDATED INVOICING


 * ORGANIZE VENDORS

 * End Missed Deadlines

Consolidated Invoicing











Time and Money Saved











Organize

Vendors

















Complex
Invoicing

Multiple 
Locations

Billing
Resolution




TAP INTO MANAGED TELECOM SERVICES


MANAGED TELECOM SOLUTIONS: EXPENSE AUDIT

Let our experts deliver an end-to-end telecom expense audit for managing your
complete telecom needs. Ensure your billing and invoices are fully accurate and
up-to-date. Keep your team focused on strategic IT innovation.

Start Saving


TELECOM CONTRACT AND SERVICE HQ

Build quickly and accurately, and manage every aspect of your telecom managed
contracts and services.



 * Telecom Audits & Inventory
 * Project Management
 * Order Management
 * Contract and Vendor Negotiation
 * Network Engineering and Design Optimization



Start Optimizing


TELECOM EXPENSE MANAGEMENT

Digital Direction’s Telecom Expense Management System (TEM) is the perfect
solution for those seeking better cost predictability and improved process
efficiency. Choose Basic TEM or Enhanced TEM — the offering which best matches
your specific needs. Get started with Digital Direction TEM Telecom Expense
Management today.






Be Predictable
Start My Audit
Start Saving
Start Optimizing


MAKE TELECOM SERVICES AND BILLING WORK FOR YOU

Our risk-free process saves an average of 35% on telecom bills

Over $600 million in one-time credits and savings for clients

Drive measurable ROI in less than 60 days

85% of most company telecom invoices contain billing errors

Digital Direction moves 90% faster than internal teams


> BY MANAGING ALL OUR LOCATIONS, DIGITAL DIRECTION HAS BEEN ABLE TO IDENTIFY
> UNNECESSARY REDUNDANCY, REDUCE COSTS, MANAGE TELCO INVENTORY AND CONSOLIDATE
> CARRIER BILLING, WHICH ALLOWS US TO FOCUS ON CUSTOMER NEEDS.
> 
> – Global Leader in Design,
> Manufacturing and Distribution of Oral Health Care Products






SEE OPTIMAL TELECOM MANAGEMENT SERVICES IN ACTION

Gain Time & Efficiency

90%+ reduction in time on trouble tickets, billing and invoice payments

Eliminate invoice acquisition, loading, validation and processing

100% time reduction for resolving telecom billing errors

Help negotiating the best telecom pricing and contracts

No more missed deadlines and difficult installs

 

Enjoy Unbeatable ROI

Average 35% reduction on telecom expenses

Improved negotiations & rate bench-marking

Eliminate duplicate billing

Cost avoidance with ongoing telecom expense management (TEM)

Telecom managed portfolio services 

 

Trust the Telecom Professionals

Reallocate internal resources for more strategic innovation

Eliminate time-wasting churn / offset escalation management / 40% reduction in
project completion

Enhance operational excellence with PM support for all orders, installations,
and MACDs through completion

 

Limit Risk & Exposure

Mitigate scope and security risks 

Ensure measurable operational compliance and efficiency

Easier to scale WAN and various network infrastructure changes

Be confident with guaranteed results

 


30 MINUTES TO SIGNIFICANT SAVINGS

START MY AUDIT


INDUSTRY CASE STUDIES


LEADING MIDWEST HEALTHCARE SYSTEM




SAVED OVER $6 MILLION
(41% SAVINGS)

 

 * $4.2 million in annual savings
 * $2.3 million in one-time credits
 * 199 locations
 * 388 invoices


LEADING HEALTHCARE SERVICE COMPANY IN MIDWEST



SAVED OVER $1 MILLION
(19% SAVED)

 

 * $1.3 million in annual savings
 * $130k in one-time credits
 * 177 locations
 * 314 invoices


LEADING MANUFACTURING COMPANY





SAVED NEARLY $1 MILLION
(42% SAVED)

 

 * $565k in annual savings
 * $240k in one-time credits
 * 58 locations
 * 48 invoices

 


DON’T SEE YOUR INDUSTRY?


CONTACT US – WE’VE WORKED IN OVER 25 DIFFERENT INDUSTRY SEGMENTS.


COMPANIES LOVE DIGITAL DIRECTION



OUR NET PROMOTER SCORE (NPS) = 95


 THE AVERAGE IN THE SOFTWARE INDUSTRY NPS = 52 CLOUD AND HOSTING = 45


 RETENTLY 2021 NPS BENCHMARKS FOR B2B



SOLUTIONS | PRIVACY POLICY | CONTACT | CAREER OPPORTUNITIES | SUPPORT

SOLUTIONS 



PRIVACY POLICY 



CONTACT



CAREER OPPORTUNITIES



SUPPORT