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 * Agenda 
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   * Pre-Conference Kick-Off - Monday, April 25, 2022
   * Agenda Day 1 - Tuesday, April 26, 2022
   * Agenda Day 2 - Wednesday, April 27, 2022
   * Agenda Day 3 - Thursday, April 28, 2022
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FIELD SERVICE PALM SPRINGS 2022

April 26 - 28, 2022

JW Marriott, Palm Springs, CA


PAUL WHITELAM

GM & SVP, Field Service Management Salesforce



Paul Whitelam is Senior Director of Product Strategy for Salesforce. He joined
Salesforce as part of the acquisition of ClickSoftware, where he led the global
marketing team, working closely with field service management leaders across a
variety of industries. Paul has more than twenty years’ experience in enterprise
software, with leadership roles in several areas fundamental to field service
such as mobile (Nokia), location intelligence (HERE Technologies) and data
management (Endeca).



DAY 1, APRIL 26 - DEEP-DIVE WORKSHOP DAY: THE IDEAL INTERACTION AND INTEGRATION
OF FIELD SERVICE, CUSTOMER SERVICE & DATA ANALYTICS TEAMS IN THE DIGITAL AGE


10:25 AM PARTNER CASE STUDY: BUILD LOYALTY FOR A LIFETIME. EMPOWER YOUR
WORKFORCE WITH A CONNECTED FIELD SERVICE PLATFORM

As field service leaders, delivering consistent service on time and budget are
table stakes. Today’s companies need to build loyalty for a lifetime by ensuring
employees and contractors have the right info at the right time and right place.
Salesforce Field Service helps people who are in the business of helping people
by dispatching at scale with automation and AI, setting mobile workers up for
success, and making field service easy for customers. Join us to learn how to
build customers for life and how Salesforce can help you: 

 * Optimize resources across contractors, employees, and assets 
 * Solve problems with ease and speed 
 * Connect your back office to the workforce in the field with an offline-first
   mobile platform 
 * Offer real-time communication, self-service, and remote support 
 * Deliver personalized, connected field service to build customer loyalty 




Check out the incredible speaker line-up to see who will be joining Paul.

Download The Latest Agenda

Phone: +1 888.482.6012 

Fax: 1 (646) 200.7535

Contact Us Today

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