www.horizonblue.com
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Submitted URL: https://click.email.horizonblue.com/?qs=0359391a0a303de0e04df034d30440e0dc0754d2da7c935358b0f44cd3d04fe83741ddfaa68387a40af572147e81...
Effective URL: https://www.horizonblue.com/contact-us/member-contacts
Submission: On October 13 via api from US — Scanned from DE
Effective URL: https://www.horizonblue.com/contact-us/member-contacts
Submission: On October 13 via api from US — Scanned from DE
Form analysis 2 forms found in the DOM
GET /search/node
<form action="/search/node" method="get" id="search-block-form" accept-charset="UTF-8">
<div class="col-lg-1 col-sm-2 col-xs-3 no-space">
<p class="search-page-label">Search For</p>
</div>
<div class="col-lg-2 col-sm-2 col-xs-1 hidden-xs searchaudience">
<div class="col-md-12 styled-select"><span class="hbicon-down-arrow" aria-hidden="true"></span>
<div class="search-block-select">ALL</div>
<div class="js-form-item form-item js-form-type-select form-type-select js-form-item-audience form-item-audience form-no-label">
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<select id="search-audience" data-drupal-selector="edit-audience" name="audience" class="form-select">
<option value="" selected="selected">ALL</option>
<option value="member_general_content">MEMBERS</option>
<option value="provider_general_content">PROVIDERS</option>
<option value="broker_general_content">BROKERS</option>
<option value="employer_general_content">EMPLOYERS</option>
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<label for="edit-keys" class="hidden visually-hidden">Enter the terms you wish to search for</label>
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value="" size="15" maxlength="128" autocomplete="off">
<ul id="ui-id-1" tabindex="0" class="ui-menu ui-widget ui-widget-content ui-autocomplete ui-front" data-sa-theme="basic-blue" style="display: none;"></ul>
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<div id="search-submit-form" class="btn btn-default search-submit-btn pull-right" tabindex="0" aria-label="Search" role="button"><span class="hbicon-search" aria-hidden="true"></span><span class="search_icread" title="Search button">search
button</span></div>
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<div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper" id="edit-actions"></div>
</form>POST /contact-us/member-contacts
<form class="contact-us" data-drupal-selector="contact-us" action="/contact-us/member-contacts" method="post" id="contact-us" accept-charset="UTF-8">
<span class="sr-only" tabindex="-1">selecting content updates page content</span>
<div class="row">
<div class="col-md-4 contact-select">
<div class="styled-select"><span class="hbicon-down-arrow" aria-hidden="true"></span>
<div class="elip_viewport" aria-hidden="true">Member Contacts</div>
<div class="js-form-item form-item js-form-type-select form-type-select js-form-item-audience form-item-audience form-no-label">
<label for="contact_audience" class="hidden visually-hidden">Contact audience</label>
<select for="contact_audience" data-drupal-selector="contact-audience" id="contact_audience" name="audience" class="form-select">
<option value="/member-contacts" selected="selected">Member Contacts</option>
<option value="/broker-contacts">Broker Contacts</option>
<option value="/provider-contacts">Provider Contacts</option>
<option value="/employer-contacts">Employer Contacts</option>
<option value="/news-media-contacts">News Media Contacts</option>
<option value="/office-locations-and-directions">Office Locations and Directions</option>
<option value="/retail-center-location-and-directions">Retail Center Location and Directions</option>
<option value="/member-appeals-and-inquiries">Member Appeals and Inquiries</option>
</select>
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</form>Text Content
Skip to main content Search For ALL Select an audience to restrict the search ALLMEMBERSPROVIDERSBROKERSEMPLOYERS Enter the terms you wish to search for search button * Home * Members * Providers * Brokers * Employers * Contact Us * About Us * CAREERS * search button MEMBER SIGN IN FIND A DOCTOR Toggle menu * BACKback to www.horizonblue.com * CONTACT-US 1. Home 2. ›Contact Us CONTACT US selecting content updates page content Member Contacts Contact audience Member ContactsBroker ContactsProvider ContactsEmployer ContactsNews Media ContactsOffice Locations and DirectionsRetail Center Location and DirectionsMember Appeals and Inquiries -------------------------------------------------------------------------------- MEMBER CONTACTS MEMBER SERVICESMEMBER SERVICES Member FAQs Read answers to frequently asked questions about claims, benefits, enrollment and more. Email Us Sign in to email us questions about your medical coverage and behavioral Health services, or for technical support with the member portal or Horizon Blue App. We’ll respond within two business days. Have a question about prescription, dental or vision coverage? Please see below. Chat Sign in to chat with a Member Services Representative Monday through Friday. Chat is for medical coverage questions, or for technical support with the member portal or Horizon Blue App. Have a question about behavioral health, prescription, dental or vision coverage? Please see below. Call Us General Questions (e.g. Benefit, billing or claim questions for current members) 1-800-355-BLUE (2583) Monday – 8 a.m. to 6 p.m., Eastern Time (ET) Tuesday – 8 a.m. to 6 p.m., ET Wednesday – 8 a.m. to 6 p.m., ET Thursday – 9 a.m. to 6 p.m., ET Friday – 8 a.m. to 6 p.m., ET Horizon NJ Health - New enrollment 1-800-637-2997 (TTY 711) Monday – 8 a.m. to 5 p.m., ET Tuesday – 8 a.m. to 5 p.m., ET Wednesday – 8 a.m. to 5 p.m., ET Thursday – 8 a.m. to 5 p.m., ET Friday – 8 a.m. to 5 p.m., ET Horizon NJ Health – Members 1-800-682-9090 (TTY 711) 24 hours, seven days a week For additional contact information, visit the Horizon NJ Health website. Medicare - Sales Visit the Horizon Medicare website to find a plan that’s right for you. 1-877-234-1240 (TTY 711) Monday to Sunday, from 8 a.m. to 8 p.m., ET (October 1 through December 7) Monday - Friday, from 8 a.m. to 6 p.m., ET (December 8 through September 30) Medicare - Members 1-800-365-2223 (TTY 711) Monday – 8 a.m. to 8 p.m., ET Tuesday – 8 a.m. to 8 p.m., ET Wednesday – 8 a.m. to 8 p.m., ET Thursday – 8 a.m. to 8 p.m., ET Friday – 8 a.m. to 8 p.m., ET Individual and Family Medical, Dental and Vision Plans (to purchase a new plan or change a plan if you bought directly from Horizon or through Get Covered NJ) 1-800-224-1234 Monday – 8 a.m. to 7 p.m., ET Tuesday – 8 a.m. to 7 p.m., ET Wednesday – 8 a.m. to 7 p.m., ET Thursday – 8 a.m. to 7 p.m., ET Friday – 8 a.m. to 7 p.m., ET Saturday – 8 a.m. to 5 p.m., ET Technical Support Need help with the Horizon Blue app or HorizonBlue.com? Sign in to use our Email Us or Chat features and select “Technical Support,” or call the eService Desk at 1-888-777-5075: Monday – 7 a.m. to 6 p.m., ET Tuesday – 7 a.m. to 6 p.m., ET Wednesday – 7 a.m. to 6 p.m., ET Thursday – 7 a.m. to 6 p.m., ET Friday – 7 a.m. to 6 p.m., ET Out-of-Network Costs If you have questions about the participating status of your physician, how to find a doctor or hospital or your out-of-network benefits and costs after normal business hours, you can call 1-833-876-3825 and speak to a trained representative from: Monday – 6 p.m. to 12 a.m., ET Tuesday – 6 p.m. to 12 a.m., ET Wednesday – 6 p.m. to 12 a.m., ET Thursday – 6 p.m. to 1 a.m., ET Friday – 6 p.m. to 12 a.m., ET New Jersey’s Out-of-Network Consumer Protection, Transparency, Cost Containment and Accountability Act (the “Act”), helps protect you from surprise bills, including bills for emergency services from doctors, hospitals and other health care professionals who are not in your health plan’s network (also called out-of-network providers). Mail Us Horizon POS, Horizon HMO, Horizon PPO: Horizon Healthcare of New Jersey PO Box 820 Newark, NJ 07101 SPANISH SPEAKING MEMBERSSPANISH SPEAKING MEMBERS 855-477-AZUL (2985) Spanish speaking members enrolled in individual products and select small employer products. Miembros inscritos en productos individuales y determinados productos para pequeños negocios. HORIZON BEHAVIORAL HEALTHHORIZON BEHAVIORAL HEALTH Horizon Members: 1-800-626-2212 SHBP/SEHBP Members: 1-800-991-5579 National Account Members: 1-800-224-1233 STATE HEALTH BENEFITS PROGRAM AND SCHOOL EMPLOYEES’ HEALTH BENEFITS PROGRAM (SHBP/SEHBP)STATE HEALTH BENEFITS PROGRAM AND SCHOOL EMPLOYEES’ HEALTH BENEFITS PROGRAM (SHBP/SEHBP) 1-800-414-SHBP (7427) OMNIA Health Plans, NJ DIRECT and Horizon HMO (PPO) plans Horizon Blue Cross Blue Shield of New Jersey PO Box 820 Newark, NJ 07101-0820 PLEASE NOTE Participating health care professionals should file medical claims directly with their local Blue Cross and/or Blue Shield Plan for processing on your behalf. PHARMACY MEMBER SERVICESPHARMACY MEMBER SERVICES Horizon POS, Horizon HMO, Horizon PPO, Medicare Blue Members, Medigap Members 1-800-370-5088 AllianceRX Walgreens Prime specialty pharmacy 1-866-823-9575 VISIONVISION 1-800-224-1234 HORIZON HEALTHCARE DENTAL SERVICESHORIZON HEALTHCARE DENTAL SERVICES 1-800-4-DENTAL Horizon Healthcare Dental Services Horizon BCBSNJ Dental Programs P.O. Box 1311 Minneapolis, MN 55440-1311 FRAUD INVESTIGATION DEPARTMENTFRAUD INVESTIGATION DEPARTMENT 1-800-624-2048 Horizon BCBSNJ Investigations Department PO Box 200145 Newark, NJ 07102 PRIME SPECIALTY PHARMACYPRIME SPECIALTY PHARMACY 1-866-823-9575 FEDERAL EMPLOYEE PROGRAM (FEP)FEDERAL EMPLOYEE PROGRAM (FEP) 1-800-624-5078 PPO members can send correspondence to: Horizon BCBSNJ Federal Employee Program - PPO PO Box 656 Newark, NJ 07101-0656 ARE YOU SURE YOU WANT TO LEAVE THIS WEBSITE? You are leaving the Horizon Blue Cross Blue Shield of New Jersey website. Please click Continue to leave this website. Or, if you would like to remain in the current site, click Cancel. CONTINUE linkCANCEL close #1 in Member Satisfaction among Commercial Health Plans in NJ, 5 out of 6 Years * * * * This website is operated by Horizon Blue Cross Blue Shield of New Jersey and is not New Jersey’s Health Insurance Marketplace. This website does not display all Qualified Health Plans available through Get Covered NJGet Covered NJ opens a dialog window. To see all available Qualified Health Plan options, go to the New Jersey Health Insurance Marketplace at Get Covered NJGet Covered NJ opens a dialog window. Products and services are provided by Horizon Blue Cross Blue Shield of New Jersey, Horizon Insurance Company, Horizon Healthcare of New Jersey, Braven Health, and/or Horizon Healthcare Dental, Inc., each an independent licensee of the Blue Cross Blue Shield Association. Communications may be issued by Horizon Blue Cross Blue Shield of New Jersey in its capacity as administrator of programs and provider relations for all its companies. The Blue Cross® and Blue Shield® name and symbols are registered marks of the Blue Cross Blue Shield Association. The Horizon® name and symbols are registered marks of Horizon Blue Cross Blue Shield of New Jersey. The Braven Health℠ name and symbols are service marks of Braven Health. For J.D. Power 2022 award information, visit jdpower.com/awardsjdpower.com/awards opens a dialog window Information in Other Languages * Español * Polski * عربي * 中文 * Italiano * اردو * 한국어 * Русский язык * Português * Tagalog * हिंदी * Kreyòl ayisyen * ગુજરાતી * Français * Tiếng Việt Family of Companies * Horizon BCBSNJ Dental * Horizon Casualty Services * Horizon NJ Health Additional Links * About Us * Privacy Center * Careers * Find a Doctor * Contact Us * Claims Payment Policies and Other Information * Notice of Non-Discrimination * FAQs * Horizon BCBSNJ Retirees * Interoperability Developer Portal * Transparency in CoverageTransparency in Coverage opens a dialog window ® 2022 Horizon Blue Cross Blue Shield of New Jersey, Three Penn Plaza East, Newark, New Jersey 07105. Applicable Products:Commercial PPO/EPO &Exchange POS/EPO Applicable Products: Commercial HMO & POS Please note that these forms are to be used by Federal Employee Program Members only CONTINUE linkCANCEL close