www.scarlet.be Open in urlscan Pro
195.13.16.232  Public Scan

Submitted URL: https://links.info.scarlet.be/m/ml/200343/502456/FpYXGV86oG0LFKDKN4gasg==/ysqfhtWkype07GHNi7WMPi+S5sV1CbfEf9x+W5b14eU=/
Effective URL: https://www.scarlet.be/en/homepage.html
Submission: On July 22 via api from BE — Scanned from DE

Form analysis 1 forms found in the DOM

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Text Content

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EN
 * FR
 * NL
 * DE

">
Menu
 * Packs
 * Internet
 * Mobile
 * TV
 * Help

 * 
 * Webmail Mail
 * Search Search
 * Contact Contact

MyScarlet

Search
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I'm looking for... Example: internet, bill, MyScarlet,...

Popular searches
 * Wi-fi
 * Change subscription
 * Move
 * Invoice


Help

A problem with Internet?
Have you lost your Internet connection? Is your Wi-Fi very slow or interrupted?
Are you having connection problems with your b-box? Follow our tips.

A problem with TV?
Do you have a problem with your TV? Is your TV Box no longer responding or is
your screen black? We’ll help you find the solution.

Installation and user guides
Find detailed instructions on how to set up and use our devices.

Scarlet-Proximus union
New billing period, new invoices, new bank account... Find out all about the
changes.

View all support








SAVE 25% WITH SCARLET MOBILE PLANS


SCARLET MOBILE, THE QUALITY OF THE PROXIMUS NETWORK AT A COMPETITIVE PRICE

as from €8 /month
Save now

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Monthly subscription prices (Internet Loco, Internet Poco, Mobile Red, Mobile
Berry, Mobile Cherry, Mobile Hot, Pack Trio, Pack Trio Mobile 10 GB and 20 GB.)
will not increase in 2024.
Guarantee does not apply to options or rates for out-of-package consumption


EVERYTHING YOU NEED, AT SCARLET PRICES!

THE SCARLET TRIO PACKS

With Scarlet Trio packs combine internet at home, your favourite digital TV
channels and a mobile or landline subscription. The choice is yours.

As from
€42/month

Discover our packs

MOBILE SUBSCRIPTIONS

Choose your mobile subscription to surf, call or send unlimited texts at full
speed thanks to the quality of the Proximus network.

As from
€8/month

Discover our mobile

INTERNET SUBSCRIPTIONS

Surf at the best price and without limit? It's possible at Scarlet! Choose the
cheapest internet that suits your needs.

As from
€23/month

Discover our internet


ABOUT THE PRICE GUARANTEE IN 2024 

WHICH OFFERS ARE COVERED BY THE PRICE GUARANTEE?

The price guarantee is valid for Internet Loco, Internet Poco, Mobile Red,
Mobile Berry, Mobile Cherry, Mobile Hot, Pack Trio, Pack Trio Mobile 10 GB, and
20 GB. 

WHICH PERIOD IS THE PRICE GUARANTEE VALID FOR?

The guarantee applies to the monthly price of the basic offers sold by Scarlet
between 01/10/2023 and 31/12/2024.  

DOES THE PRICE GUARANTEE ALSO APPLY TO EXISTING CUSTOMERS?

Yes, and that's where Scarlet stands out! The price guarantee is offered to both
new and existing customers. This is our way of thanking you for your loyalty. At
Scarlet, there are no “buts”, even for existing customers!

More info



WHY CHOOSE SCARLET?


ADVANTAGEOUS

The essential for the lowest possible price. Choose and pay only what you need.


SIMPLE

Our offer is limited, transparent and at no extra cost.


RELIABLE

Enjoy the quality and performance of the Proximus network.




NEED HELP?


DO YOU WANT TO MANAGE YOUR INVOICES, ADD AN ADDITIONAL OPTION OR PLAN YOUR MOVE?

INTERNET

 * WiFi configuration
 * Troubleshooting

TV

 * Troubleshooting
 * Return your devices

FIXED TELEPHONY

 * Connecting your phone



MOBILE

 * Calls via Wi-Fi
 * SIM card lost or stolen

MY INVOICE

 * An amount to be paid
 * Manage your direct debit

MYSCARLET

 * Create an account
 * Usage in the app




DO YOU HAVE A QUESTION?

ASK ONE OF OUR ADVISORS. MAKE YOUR CHOICE:

>Close


DO YOU HAVE A QUESTION?


ASK ONE OF OUR ADVISORS. MAKE YOUR CHOICE:




DOWNLOAD OUR APP

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--------------------------------------------------------------------------------


JOIN US

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Packs
 * Duo
 * Trio Fix
 * Trio Mobile
 * Digital TV

Internet
 * Poco
 * Loco

Mobile
 * Red
 * Berry
 * Cherry
 * Hot

Client area
 * MyScarlet
 * FAQ
 * Webmail
 * Move
 * Reviews

Points of sale
All rights reserved. © 2024 Scarlet

 * General terms and conditions, consumer info and privacy
 * Pricelist
 * Cookie policy
 * Accessibility
 * Contract summaries
 * Cookie manager
 * Company dataOpens a new window

This site was created and is managed in accordance with Belgian law.

Download the My Scarlet App from the Apple App Store (New window)Download the My
Scarlet App from the Google Play Store (New window)Facebook (New window)Twitter
(New window)Youtube (New window)Instagram (New window)


ABOUT COOKIES ON THIS SITE

Scarlet is a trademark of Proximus SA of public right. Scarlet installs cookies
to analyse the use of its websites, to improve your browsing experience and to
better tailor the content and the advertisements on its websites to your
interests. Partners with whom Scarlet collaborates can also install advertising
cookies via the Scarlet websites in order to show you advertisements that may be
relevant to you on other websites and social media. Please note that if you
block certain cookies, this may hinder the correct functioning of the website.
Cookie policy

Change my cookie settings Reject All Accept all cookies



SET YOUR COOKIE PREFERENCES.

Tick off the cookies you agree to.
Allow All


MANAGE CONSENT PREFERENCES

NECESSARY AND ANALYTICAL COOKIES AND SIMILAR TECHNOLOGIES

Always Active

Some cookies are essential for the functioning of the site and are automatically
active (eg session ID) You can’t disable these cookies. Proximus’ first party
analytical cookies make it possible to analyse traffic on Proximus websites.
These cookies are purely statistical. They enable Proximus to analyse the use of
its website by, for example, quantifying visits to the site, determining whether
there are perfomance issues or bottlenecks, etc. This information helps us to
provide the best service and performance. Examples of authorised
functionalities: "Remember login information and provide a secure
login","Remember your shopping cart for a few hours"," Traffic analysis to
optimize the functions of the site","Analyse site usage to provide more relevant
content"

View Vendor Details‎

PERSONALIZED PROXIMUS OFFERS AND EXPERIENCE

Personalized Proximus offers and experience

Other cookies allow for a more personalized experience on our websites. Thanks
to these cookies, Proximus is able to optimize your journey by displaying
relevant information and offers on all the Proximus websites. For instance,
Proximus uses your navigation behaviour to offer you marketing messages about
our products or services based on your interests. These cookies are fully
controlled by Proximus so that none of the information collected is ever passed
on to third parties other than our data processors acting on our behalf. The
installation of these cookies is subject to your consent. You can deactivate
them at any time. If you consent to the use of these cookies and you are a
Proximus customer, your customer data (i.e. address, age interests, order
history) can be used to determine the best suited Proximus online ad to display
for you, unless you opted-out from the use of your personal data for direct
marketing purposes. For more information please see our privacy policy. Examples
of authorised functionalities: "Provide Proximus offers based on your
interests","Matching of your customer data with cookie data for advertising on
our websites","Provide commercial offers based on your navigation behaviour"

View Vendor Details‎

PUBLISHED BY THIRD PARTY SERVICES

Published by third party services

Some cookies provided by third party partners are necessary to access certain
content. In order to guarantee the highest level of protection, Proximus decided
to submit the placement of these cookies to your consent. Therefore, if this
level is not selected, some content like video, maps, social media feeds or
sounds can be blocked. Examples of authorised functionalities: "Allows you to
play specific content like videos, sounds hosted on third party
sites","Authorizes third parties to provide tools for sharing content on social
networks"

View Vendor Details‎

PROXIMUS AND THIRD PARTIES TO DISPLAY TARGETED ADVERTISEMENTS

Proximus and third parties to display targeted advertisements

These are used in order to allow Proximus to show you advertisements that are
relevant to your interests, in relation both to the company’s own products and
services on non-Proximus websites and social media. If you consent to the use of
these cookies and you are a Proximus customer, your customer details will be
used (e.g. address, age, your interests, order history, etc.) unless you have
objected to the use of your details for direct marketing purposes. They are also
used to allow both Proximus and third parties to show you advertisements that
are relevant to your interests for third-party advertisers on both Proximus and
non-Proximus websites. If you consent to the use of these cookies and you are a
Proximus customer, your customer details will be used (e.g. address, age, your
interests, order history, etc.) provided that you have previously consented to
the use of your details for the purposes of personalised advertisements on the
Web and/or via Ads & data. You can view a list of the third parties with whom
Proximus shares data from cookies here. Examples of functionalities that are
permitted: "Providing targeted advertisements on non-Proximus websites and
social media based upon the products you have browsed while visiting our
website","Allowing third parties to provide you with targeted advertisements on
both Proximus and non-Proximus websites","Excluding you from our digital
campaigns because you have already purchased the product"

View Vendor Details‎
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PERFORMANCE COOKIES



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