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Back to Top Top
 1. Legal
 2. Privacy Statement


LEGAL NOTICES

This website is provided by Pitney Bowes Inc. By accessing or using this website
or any other pb.com site where these Legal Notices are posted, you agree to the
terms and conditions set forth in these Legal Notices. If you do not agree to
these terms and conditions, then do not access or use this website or any other
pb.com site where these Legal Notices are posted.

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Business Privacy Statement Consumer Privacy Statement Terms of Use


BUSINESS PRIVACY STATEMENT

This Privacy Statement was last updated on May 17, 2024.

Pitney Bowes is committed to respecting the privacy of our clients and users.
This Privacy Statement describes how our websites, services, and products
operate, and how we collect, use, and share information.

This Privacy Statement applies to pitneybowes.com and Pitney Bowes websites,
services, and products that collect data and display these terms, and that are
owned and operated by Pitney Bowes and Pitney Bowes subsidiaries, collectively,
"Pitney Bowes". Pitney Bowes websites, services and products are referred to in
this statement as "Sites". These terms do not apply to Pitney Bowes sites that
do not display or link to this statement or that have their own privacy
statements. For example, the terms of this statement apply to Sites where we
provide products, services, or applications as a business-to-business provider
to a client for that client’s business or commercial use. In contrast, where we
provide products, services, or applications direct to individual consumers for
personal or household use, the data collection and processing is governed by a
different privacy statement (which you can review by clicking here) and not this
Privacy Statement.

The following topics are presented in this Privacy Statement:

 1.  Personal Information Users Actively Provide to Us
     
 2.  Personal Information that We Collect Passively from Use of the Site
     
 3.  Using and Retaining Personal Information
     
 4.  Sharing Personal Information
 5.  Protecting Personal Information
 6.  Visiting Nonaffiliated Pitney Bowes Websites
     
 7.  Cross Border Data Transfer
 8.  Data Privacy Framework (DPF) Notice
     
 9.  Your Choices
     
 10. Your Rights 
     
 11. Country/Region-Specific Notices
     
 12. State-Specific Notices (U.S.A.)
     
 13. Product-Specific Statements
     
 14. Use of Sites by Minors
     
 15. Changes to this Privacy Statement
     
 16. Contact Us About this Privacy Statement


1. PERSONAL INFORMATION USERS ACTIVELY PROVIDE TO US

This section describes the various types of information that we may collect. In
order to provide you with access to certain services or data within our Sites,
we may require that you provide certain personal information, which may include,
but is not limited to the examples listed below, “Personal Information”. Pitney
Bowes also collects non-personal information that does not, on its own, identify
an individual person. When non-personal information is combined with other
information so that it does identify an individual person, we treat that
combination as Personal Information.

The following are examples of the types of information that is considered
Personal Information and that may be collected directly from you (or someone
acting on your behalf):

 * Business Contact information (including Name, Street Address, Email Address,
   Telephone Number)
 * Government issued IDs (such as tax identification number) provided by you for
   business purposes
 * Pitney Bowes business user account username, password, and other information
   used in combination to verify identity
 * Corporate financial information (including credit/debit card and bank account
   information, credit and repayment history, and payment default information)
 * Geolocation, demographic, shipping/receiving, billing, and other information
   related to the purchase or delivery of Pitney Bowes products and services or
   services you access through the Sites
 * Any other personal information or characteristics about an individual that
   identifies such individual alone or that, if used in combination with one of
   the above or with other non-personally identifiable information, allows
   someone to identify such individual, such as date or place of birth,
   geographic data, or photographic images


By accessing and utilizing our Sites, including any interactive or automated
chat or customer support features that may be made available on our Sites, or
providing feedback to us or in connection with any optional surveys, you consent
to the collection, use, disclosure, storage, and processing of Personal
Information in accordance with this Privacy Statement. Please note, by law you
are not required to provide us with your Personal Information. By electing to
not share your Personal Information with us, you may be unable to take advantage
of our Sites and we may be unable to provide you with all of the functionality
we offer through our Sites or to fulfill your request.



2. PERSONAL INFORMATION THAT WE COLLECT PASSIVELY FROM USE OF THE SITE

Pitney Bowes Sites may use several automated data collection tools and
techniques including cookies, clickstream, and web beacons.


COOKIES

Some of our Sites use cookies, which are a small amount of data (often including
a unique identifier), which is sent to your browser from a website and stored on
your computer’s hard drive. We may use cookies so that we can better serve
visitors on our Sites, understand usage, and improve the content and offerings
on our Sites. Cookies may be placed by us or by our third-party service
providers.

We, or our service providers, may: (1) use cookies to collect aggregate
information about website users on an anonymous basis or (2) share aggregate
demographic and usage information with our prospective and actual business
partners, advertisers, and other third parties for any business purpose.

If you prefer not to have cookies, most web browsers include an option that
allows you to not accept them. However, without cookies you may be unable to
take full advantage of all of our Site features and some portions of our Sites
may not function properly for you. To view a detailed list of the cookies we use
on our website and to manage cookie settings, please view our cookie list.




CLICKSTREAM

We may collect information about the "clickstream" of our customers during their
visit to our Sites. This clickstream data contains the pages the visitors came
from, the navigational paths they took, and the areas of the Site they visited.
From time to time we track such information inside and outside of our Sites.
Additionally, we may track and match clickstream data with Personal Information
you provide to us in order to deliver content and other offerings - i.e.,
products and services that might improve your customer experience. We may also
share clickstream data with third parties in an aggregate or otherwise anonymous
format.



WEB BEACON

Certain email communications you receive from us may contain "web beacons." Web
beacons consist of a line of code on our Sites that delivers a small graphic
image. The web beacon may not be visible as it is a 1x1 pixel that is often
designed to blend into the background of a web page. Web beacons allow us to
obtain information such as the IP address of the computer that downloaded the
page on which the web beacon appears, the URL of the page on which the web
beacon appears, the time the page containing the web beacon was viewed, the
browser type used to view the page and the information in cookies. We use web
beacons for activities such as monitoring the effectiveness of the headlines in
our emails or the ad banners.


IP ADDRESS

Your Internet Protocol (“IP”) address is a numerical label assigned to each
device (e.g., computer, printer, mobile device, or server) and is usually
associated with the place from which you enter the internet. It is how devices
find each other on a network. We may use your IP address to help diagnose
problems with our servers, gather broad demographic information, gather
geographic data, and administer our Sites.


DO NOT TRACK REQUESTS

We do not act on, alter, or change our Site behavior upon receiving Do Not Track
requests from your browser


3. USING AND RETAINING PERSONAL INFORMATION

Personal information we collect through our Sites may be used to provide Pitney
Bowes products and services pursuant to the terms and conditions of contracts
with our business clients.  The legal basis for our use of your Personal
Information in that context is to service the business client’s contract and to
carry out our legitimate business interests.  We may also use your Personal
Information to provide you as a client business representative with information
regarding our products and services, or for marketing and promotions we believe
you or your employer may find of interest. When we use your Personal Information
in that context, the legal basis we use is legitimate business interest and,
where required, your consent. We also may use the Personal Information you
provide for our internal purposes, such as Site customization, enhancement or
development, administration and operation of our Sites, data analytics, to help
build, train, and improve the accuracy of our automated methods of processing,
to communicate with you about your account, to fulfill any other purpose for
which you provide it, and compliance with our legal obligations, policies and
procedures, including performance of Pitney Bowes obligations under sales
contracts, leases or licenses between you and Pitney Bowes. In such instances,
the legal basis for processing your Personal Information is to perform under our
business client contracts and to exercise our legitimate business interests.

Unless a longer retention period is required or allowed by law, we retain your
Personal Information for the period disclosed to you at the time of collection,
if any, or for the period necessary to fulfill any of the relevant purposes
disclosed in this Privacy Statement.


4. SHARING PERSONAL INFORMATION

Pitney Bowes does not sell Personal Information to third parties. However, there
are certain situations where we may share your Personal Information where
permitted or required by law, for example:

 1. Within the Pitney Bowes family of businesses, among personnel whose job
    duties require access to your Personal Information. Our legal basis for
    sharing your Personal Information in this instance is our contract with our
    business client and our legitimate business interests;
 2. With third parties that perform services for us or on our behalf (such as
    credit card companies, credit and/or investigative reporting agencies,
    finance companies, transport companies, consultants, advisors and market
    research firms). Our legal basis for sharing your Personal Information in
    this instance is our contract with our business client and our legitimate
    business interests; or
 3. For marketing campaigns conducted by us or other companies or organizations
    that offer related products or services we believe may be of interest to our
    clients, subject to your rights and choices as described in this Privacy
    Statement. Our legal basis for sharing your Personal Information in this
    instance is your consent when required, and our legitimate business
    interests.

Our service providers are required to keep the Personal Information received
from us confidential and secure in accordance with this Privacy Statement and
they may not use it for any purpose other than the purpose for which Pitney
Bowes provided it.

We may also make information available to third parties in the following
circumstances:

 1. When we have a good faith belief it is required by law or to otherwise
    cooperate with law enforcement activity;
 2. When we have a good faith belief it is necessary to protect our rights or
    property from fraudulent, abusive, or unlawful activity; or
 3. In the event of a proposed or actual merger, acquisition, liquidation,
    dissolution, or sale of assets.

In these circumstances, the legal basis for sharing your Personal Information is
our legitimate business interests. Although your consent will not be required in
these instances, we will attempt to notify you, to the extent the law requires.

Depending upon local law, you may either opt-in or opt-out of having your
Personal Information shared for marketing or other purposes. In the event you
opt-in, we will use and share your Personal Information as described in this
Privacy Statement. In the event you opt-out, we will share your preference with
the applicable third parties as appropriate. For information on how to do this,
see the Your Choices section of this Privacy Statement below.


5. PROTECTING PERSONAL INFORMATION

We maintain reasonable administrative, technical, and physical safeguards to
protect the Personal Information we collect and process. No data transmission
over the internet or data storage system can be guaranteed to be 100% secure. If
you feel that the security of any data that we hold about you has been
compromised, please immediately notify us of the problem by contacting us in
accordance with the Contact Us section below.

The safety and security of your information also depend on you. Where we have
given you (or where you have chosen) a password for access to certain parts of
the Sites, you are responsible for securing and managing your login credentials.



6. VISITING NONAFFILIATED PITNEY BOWES WEBSITES

Our Sites may include links to third-party websites that operate independently
from Pitney Bowes. Linked websites may have their own privacy statements or
notices. Clicking on those links may allow those website owners to collect or
share data about you. We are not responsible for: the content of any websites
that are not affiliated with or owned by Pitney Bowes, any use of those
websites, or the privacy practices of those websites; and we strongly suggest
you review their privacy statement for more information. Any information you
provide when you visit a nonaffiliated Pitney Bowes website is subject to the
privacy statement and terms of use posted on that website.


7. CROSS BORDER DATA TRANSFER

The international footprint of Pitney Bowes involves transfers of Personal
Information between different subsidiaries, as well as to third parties located
in the countries where we or our service providers operate. We may process,
store, and transfer the Personal Information we collect, in and to a country
outside your own, including outside the United States. Those countries may not
have the same data protection laws as the country in which you initially
provided the information. By providing Personal Information or engaging with our
Sites, you consent to this transfer, storing, or processing.

Some countries restrict certain transfers of Personal Information. Pitney Bowes
complies with those restrictions by taking at least one or more of the following
actions, including:

 * Pitney Bowes Inc. and its wholly-owned U.S. subsidiaries that receive
   Personal Information from countries outside of the United States adhere to
   applicable law and regulations regarding client, partner and employee
   Personal Information moving across geographical and jurisdictional borders.
 * Where required or permitted, Pitney Bowes implements Standard Contractual
   Clauses approved by the EU Commission, or similar clauses in other
   jurisdictions, where available, between our corporate entities, our partners,
   and our clients.
 * Where applicable, Pitney Bowes relies on adequacy decisions, as adopted by
   the applicable authority or regulatory body. In particular, information about
   the Data Privacy Framework (DPF) and Pitney Bowes commitment to comply with
   the EU-US DPF, the UK Extension to the EU-US DPF, and the Swiss-US DPF may be
   found in the Data Privacy Framework (DPF) Notice section below.

Additional information may be found under the sections below concerning
Country-Specific and State-Specific Notices for the geographies in which you are
located.



8. DATA PRIVACY FRAMEWORK (DPF) NOTICE

Pitney Bowes has self-certified its commitment to comply with the EU-US Data
Privacy Framework, the UK Extension to the EU-US DPF (the UK Data Bridge), and
the Swiss-U.S. DPF as set forth by the United States Department of Commerce
regarding the collection, use, processing, and retention of Personal Information
transferred from the European Union, Switzerland, and the United Kingdom (and
Gibraltar) to the United States.

Pitney Bowes has self-certified its commitment to comply with the EU-U.S. DPF
Principles and relies on the European Commission’s adequacy decision for the
EU-U.S. DPF for such transfers.

Pitney Bowes has self-certified its commitment to comply with the UK Data Bridge
and the Swiss-U.S. DPF and relies on the UK Data Bridge or the Swiss-U.S. DPF to
receive Personal Information from the United Kingdom (and Gibraltar) or
Switzerland, respectively, as applicable.

We have certified to the United States Department of Commerce that we adhere to
the DPF Principles with respect to Personal Information. If there is any
conflict between the terms in this Privacy Statement and the DPF Principles, the
DPF Principles shall govern. To learn more about the DPF program, and to view
our certification page, please visit https://www.dataprivacyframework.gov and
search for “Pitney Bowes”.

Pitney Bowes is responsible for the processing of Personal Information it
receives, under the DPF, and subsequently transfers to a third party acting as
an agent on its behalf. Pitney Bowes complies with the DPF Principles for all
onward transfers of Personal Information, including the onward transfer
liability provisions.

With respect to Personal Information received or transferred pursuant to the
DPF, Pitney Bowes is subject to the regulatory enforcement powers of the United
States Federal Trade Commission. In certain situations, we may be required to
disclose Personal Information in response to lawful requests by public
authorities, including to meet national security or law enforcement
requirements.

Complaints and Free Dispute Resolution Procedure

In compliance with the EU-U.S. DPF, the UK Data Bridge, and the Swiss-U.S. DPF,
Pitney Bowes commits to resolve complaints about your privacy and our collection
or use of your Personal Information. As described more fully below, in the first
instance, we try to work with you directly to resolve your complaint. If that
process fails, we pay for an alternative dispute resolution process, giving you
an independent recourse mechanism for resolving the complaint.

Accordingly, if you believe Pitney Bowes processes your Personal Information
beyond the scope of our DPF certification, you may direct any inquiries or
complaints concerning our compliance to us at the information in the Contact Us
section below. Pitney Bowes will respond in a manner consistent with the DPF or
applicable law.

If you do not receive timely acknowledgment of your DPF Principles-related
complaint from us, or if we have not addressed your DPF-Principles complaint to
your satisfaction, you may file a complaint with our U.S.-based alternative
dispute resolution provider, or under certain conditions, more fully described
on the Data Privacy Framework website and in Annex I of the DPF, you may be able
to invoke binding arbitration when other dispute resolution procedures have been
exhausted. Please contact or visit the DPF Program website at
https://www.dataprivacyframework.gov/s/article/How-to-Submit-a-Complaint-Relating-to-a-Participating-Organization-s-Compliance-with-the-DPF-Principles-dpf
for more information or to file a complaint. For more information or to file a
complaint with our U.S.-based alternative dispute resolution provider, please
visit https://www.jamsadr.com/DPF-Dispute-Resolution. The services of the
alternative dispute resolution provider are provided at no cost to you.


9. YOUR CHOICES


If you are a Pitney Bowes customer, you may receive transactional communications
about your account and the Pitney Bowes products and services, which you own,
lease, rent, license or to which you subscribe.

In some jurisdictions, you may have to opt-in to receive marketing
communications. In the event you opt-in, we will use and share your Personal
Information as described in this Privacy Statement. If you wish to opt-out of
receiving marketing communications from Pitney Bowes, you may do so by (i)
following the instructions provided in our marketing communications, or (ii)
indicating your preferences on the relevant account profile/preferences section
(such as Your Account), or (iii) clicking opt-out to be removed from marketing
communications. In the event you opt-out, we will share your preference with
applicable third parties as appropriate. You will continue to receive
transactional communications about your account, any events that you have
registered to attend, and the Pitney Bowes products and services which you own,
lease, rent, and license or to which you subscribe.

Some of our products and services contain settings that allow users or
administrators to control how the products collect information. If you wish to
request changes to your Personal Information, you may do so by (i) indicating
your preferences on the relevant account profile/preferences section (such as
Your Account), or (ii) clicking here to update the physical location of a
product or billing address. Please note, by electing to not share certain
Personal Information with us, we may be unable to provide you with all of the
functionality we offer through our Sites.



10. YOUR RIGHTS


Subject to applicable exceptions, you may have the right under applicable
privacy and data protection laws to request, as it relates to your Personal
Information:

(i) access,
(ii) correction,
(iii) deletion,
(iv) restriction of our processing,
(v) objection to our processing, or
(vi) a copy for data portability.

If you would like to make a request, please use the contact information listed
below in the Contact Us section of this Privacy Statement. We will respond to
your request in a timing and manner consistent with applicable law. We may need
to verify your identity before we can act on your request. In some
jurisdictions, you can designate an authorized agent to make a request on your
behalf. Please provide the agent with written permission, signed by you, for the
agent to submit with the request. We may contact you to verify your identity and
the authorized agent’s permission before we can act on your request.

Please note that we may reject or decline requests, or limit the information we
provide access to, if we determine it could risk the privacy of others, or if
unreasonable or repetitive, or if it would require disproportionate effort, or
for which a response is not otherwise required by local law.

As permitted by law, we may charge a reasonable fee in connection with
responding in certain circumstances (such as if your request is
frivolous/vexatious, repetitive, or excessive), but we do not charge for lodging
a request.

Please understand that we cannot delete Personal Information in certain
circumstances, such as where retention is required for our legitimate business
or recordkeeping purposes, to fulfill a transaction you initiated prior to your
request, or otherwise required by law (such as for fraud prevention or legal
compliance). Please note that we will not unlawfully discriminate against you
for exercising your privacy rights.



11. COUNTRY/REGION-SPECIFIC NOTICES


Pitney Bowes Inc. is a global corporation with subsidiary companies located
around the world. This Privacy Statement establishes our global principles (to
the extent the law permits and/or requires) for the collection, use and
disclosure of information gathered through our Sites. The country in which you
are doing business with us or where the Site you are visiting is located or
hosted may have specific requirements concerning Personal Information, which you
may find below. If you believe that there are disclosures required by a law that
is applicable to you, which you do not see in this Privacy Statement, please
contact us as provided in this Privacy Statement.


AUSTRALIA

Cross Border Data Transfer
With respect to Personal Information received from Australia, your Personal
Information may be disclosed to entities located in the U.S., U.K., or any other
country necessary to fulfill the purposes outlined in this Privacy Statement and
we will adhere to applicable law and regulations regarding your Personal
Information. As stated above, this includes the use of data transfer agreements
and model contractual clauses, where available, between our corporate entities,
our partners and our clients where required.

Credit Information
As described in Collecting Personal Information from Site Users, we may also
collect your credit information to assess a credit application or to assist us
to collect overdue payments. We may collect credit information from a business
which provides information about commercial credit, a lender named in your
credit application, any other applicant(s) or a credit reporting bureau which
provides consumer credit reports, even if it is an application for commercial
credit.

When you apply for credit with us, you agree to us accessing your Personal
Information (including credit-related information) held with a credit reporting
bureau, even if there is a ban period in place, for the purposes of assessing an
application for credit or in order to collect overdue payments.

Credit reporting bureaus may use credit information they hold to respond to
requests from us or other credit providers to "pre-screen" you for direct
marketing. You can ask a CRB not to do this. However, if you are a borrower, you
may still receive direct marketing from us (unless you ask us not to) that has
not been "pre-screened".


BRAZIL

We comply with the Brazilian data protection rules, including the LPGD (Lei
Geral de Proteção de Dados).

We will only process your Personal Information if we have a legal basis as
provided by Art. 7 LGPD, which may include your consent, performance of an
agreement, legal obligations, or legitimate interest.

As a data owner, you have all the rights granted by Art. 18 LGPD. You will never
be discriminated against, or otherwise suffer any sort of detriment when
exercising your rights. You can file your express request to exercise your
rights free from any charge, at any time, by using the contact details provided
in the Contact Us below.

The data that we collect from you may be transferred to, and stored at, a
location outside of the Brazilian territory. It may also be processed by staff
operating outside the Brazilian territory who work for us or one of our service
providers. Such staff may be engaged in, among other things, the fulfillment of
your order, the processing of your payment details and the provision of support
services. By submitting your Personal Information, you agree to this transfer,
storing or processing of your personal data at locations outside the Brazilian
territory. We will protect all Personal Information transferred outside the
Brazilian territory in accordance with this Privacy Statement or as required by
applicable law, including the LGPD.



EUROPE

Transferring Personal Information to Other Countries
Specifically, if you are in the European Economic Area ("EEA") or the United
Kingdom, the data that we collect from you may be transferred to, and stored at,
a location outside the EEA and/or the United Kingdom. It may also be processed
by staff operating outside the EEA and/or the United Kingdom who work for us or
one of our service providers. Such staff maybe engaged in, among other things,
the fulfillment of your order, the processing of your payment details and the
provision of support services. By submitting your Personal Information, you
agree to this transfer, storing or processing of your personal data at locations
outside the EEA and/or the United Kingdom. We will protect all Personal
Information transferred outside the EEA and/or the United Kingdom in accordance
with this Privacy Statement or as required by applicable law.

Facebook
Pitney Bowes and Facebook Ireland Limited “Facebook” are jointly responsible for
the processing of your personal data on the Pitney Bowes Facebook fan pages in
accordance with the General Data Protection Regulation (GDPR).

Facebook provides Pitney Bowes with page insights "Facebook Insights". The
primary responsibility for the processing of Facebook Insights data lies with
Facebook, and Facebook fulfills all obligations under the GDPR with regard to
the processing of your Facebook Insights data. A copy of the agreement setting
forth the data protection obligations and the implementation of data subject
rights between Pitney Bowes and Facebook regarding Facebook Insights can be
accessed here.

Pitney Bowes makes no decisions with regard to the processing of Insights data
and all other information resulting from Art. 13 GDPR, including legal basis,
identity of the person responsible and storage period of cookies on user
terminals.

You can assert your rights as a data subject both to Pitney Bowes and Facebook.
You may contact Pitney Bowes with any questions, comments or complaints by
following the instructions in the Contact Us section below. You may also contact
Facebook per their privacy policy which can be accessed here.



JAPAN

Privacy Mark

Pitney Bowes Japan Co., Ltd. has been granted the Privacy Mark granted by the
Japan Information Economy and Society Promotion Association (JIPDEC) to
businesses that handle personal information appropriately.





LATIN AMERICA

Pitney Bowes Inc. is a global corporation with business units and subsidiary
companies located around the world and is responsible for the processing of your
personal data and its protection. This Privacy Statement establishes Pitney
Bowes' global principles for the collection, use and disclosure of information
gathered through our Sites (which also includes Pitney Bowes Puerto Rico).

Your Choices
You have the right to access, rectify, and/or cancel your personal data and
object to its processing as well as to restrict its use or disclosure and/ or
revoke the consent given to us for the processing of such data by contacting us
as described in the Contact Us section below.

Likewise, and unless you expressly disagree and send in writing your
disagreement you can contact us as described in the Contact Us section below,
you expressly authorize Pitney Bowes to transfer your personal data to be
processed by third parties under the terms and conditions of the Privacy
Statement of Pitney Bowes.



12. STATE-SPECIFIC NOTICES (U.S.A.)


CALIFORNIA

This section applies only to individuals who reside in the state of California.

Notice at Collection
We collect the categories of Personal Information for the purposes and retention
described in this Privacy Statement. Additional information about your rights
and other notice is provided in this section below.

Additional Disclosures Under the California Consumer Privacy Act (“CCPA”) As
Amended by the California Privacy Rights Act (“CPRA”) 

The following chart includes: (1) the categories of Personal Information, as
defined under California law, that we plan to collect and have collected and
disclosed within the preceding 12 months; and (2) the categories of third
parties to which we disclosed Personal Information for our operational business
purposes within the preceding 12 months.


CATEGORIES OF PERSONAL INFORMATION


DISCLOSED TO WHICH CATEGORIES OF THIRD PARTIES FOR OPERATIONAL BUSINESS PURPOSES


Identifiers, such as name, contact information, online identifiers, IP address,
account identifier, or email address.


Affiliates; vendors


Personal information, as defined in the California customer records law, such as
name, contact information, insurance
policy number, education, employment, employment history, financial information,
medical information and health insurance information.

Affiliates; vendors Characteristics of protected classifications under
California or federal law, such as sex, age, race, religion, national origin,
disability, medical conditions and information, citizenship, immigration status
and marital status. Affiliates; vendors Commercial information, such as
transaction information, purchase history and financial details. Affiliates;
vendors; business partners Internet or network activity information, such as
browsing history, online behavior, and interactions with our and other websites,
applications and systems. Affiliates; vendors; professional advisors, such as
legal advisors; legal authorities, government agencies, and regulators
Geolocation data, such as device location, your physical location, and IP
location. Affiliates; vendors Audio, electronic, visual, and similar
information, such as images and audio, video or call recordings created in
connection with our business activities. Affiliates; vendors; professional
advisors, such as legal advisors; legal authorities, government agencies, and
regulators Professional or employment-related information, such as employer.
Affiliates; vendors; professional advisors, such as legal advisers, accountants,
and financial advisers; legal authorities, government agencies and regulators
Inferences drawn from any of the personal information listed above to create a
profile or summary about, for example, an individual’s preferences and
characteristics. Affiliates; vendors


YOUR RIGHTS AS A CALIFORNIA RESIDENT


Right to Disclosure of Information: You have the right to request that we
disclose certain information regarding our practices with respect to Personal
Information. If you submit a valid and verifiable request and we confirm your
identity and/or authority to make the request, we will disclose to you any of
the following at your direction:

 1. The categories of Personal Information we have collected about you in the
    last 12 months.
 2. The categories of sources for the Personal Information we have collected
    about you in the last 12 months.
 3. Our business or commercial purpose for collecting that Personal Information.
 4. The categories of third parties with whom we share that Personal
    Information.
 5. The specific pieces of Personal Information we collected about you.
 6. If we disclosed your Personal Information to a third party for a business
    purpose, a list of the Personal Information types that each category of
    recipient received. 

Right to Delete Personal Information: You have the right to request that we
delete your Personal Information collected from you and retained, subject to
certain exceptions. Upon receiving a verified request to delete your Personal
Information, we will do so unless otherwise authorized by law.


Right to Correct Your Personal Information: If you find that we maintain
inaccurate Personal Information, you have the right to request that we correct
such inaccuracy. You may also be able to update or make corrections through your
account.

Right to Limit Use of Sensitive Personal Information: You have the right to
instruct us to limit our use of your Sensitive Personal Information to that
which is necessary to provide the Services. You may do so by contacting us as
detailed below.

Right to Opt Out of the Sale or Sharing of Your Personal Information: You have a
right to opt-out of the sale or sharing of your Personal Information. You may,
at any time, direct businesses that sell your Personal Information to third
parties not to sell or share your Personal Information. You may do so by
contacting us as detailed below.

Right to Non-Discrimination: You have the right not to be discriminated against
for the exercise of your California privacy rights described above.

Your Rights Under California’s Shine the Light Act

California residents are legally entitled (at no charge and no more than once
per year) to request information about how we may have shared your information
with others for their direct marketing purposes. To make such a request, please
refer to the instructions provided in the Contact Us section below.

How to Exercise These Rights

If you wish to submit a request to exercise one or more of the rights listed
above or if you questions or concerns with respect to our Privacy Statement,
please contact us using the information provided in the Contact Us. Please
include your question or concerns in your letter to us, including the Pitney
Bowes brands, Sites, products, and services relevant to your question or
concern.

We will respond to verifiable requests for disclosure or deletion of Personal
Information free of charge, within 45 days of receipt. We may extend the period
where reasonably necessary, taking into account the complexity and number of
requests, and will inform you of the extension.

To protect your privacy and the security of your information, we verify such
requests by requesting identification documents and other documentation
necessary to confirm your identity. Any additional information you provide will
be used only to verify your identity and not for any other purpose.

Authorized Agents

If you want to make a request as an authorized agent on behalf of a California
resident, you may use the submission methods noted above. As part of our
verification process, we may request that you provide, as applicable, proof
concerning your status as an authorized agent. In addition, we may require the
individual on whose behalf you are making the request to verify their own
identity or your permission to submit the request.

Additional Information About Disclosure of Personal Information of California
Residents
Pitney Bowes does not sell your Personal Information to third parties. However,
there are certain situations where we may share your Personal Information where
permitted by law, for example:

 1. Within the Pitney Bowes family of businesses,
 2. With third parties that perform services for us or on our behalf (such as
    credit card companies, credit and/or investigative reporting agencies,
    finance companies, transport companies, consultants, advisors and market
    research firms), or
 3. For marketing campaigns conducted by us or other companies or organizations
    that offer Pitney Bowes-related products or services we believe may be of
    interest to our clients.

Our service providers are required to keep the Personal Information received
from us confidential and secure in accordance with this Privacy Statement and
they may not use it for any purpose other than the purpose for which Pitney
Bowes provided it.


As outlined in the Your Rights section you have the right to know more about the
Personal Information we have about you. To obtain this information, please refer
to the instructions provided in the Your Rights section.

If you wish to opt-out of receiving marketing communications from Pitney Bowes
or make changes to your Personal Information, please refer to the instructions
provided in the Your Choices and Contact Us sections.


13. PRODUCT-SPECIFIC STATEMENTS


Pitney Bowes offers a wide range of products and services. In some instances,
additional data collection practices and privacy statements may apply to
specific Pitney Bowes products. Those privacy statements are provided within the
product and may be found below. In case of contradictions between the general
Privacy Statement of Pitney Bowes and the information in a product-specific
statement, the information in the product-specific statement will take
precedence.

 * Personal Shipping


14. USE OF SITES BY MINORS


Pitney Bowes does not direct its Sites to minors and we do not knowingly collect
Personal Information from minors. If we become aware of such processing, we will
take steps to stop it and to delete such Personal Information. If you believe we
mistakenly or unintentionally collected any information from a child, please
notify us by using the contact information listed below in the Contact Us
section of this Privacy Statement.



15. CHANGES TO THIS PRIVACY STATEMENT


Pitney Bowes may change this Privacy Statement from time to time and at its
discretion. We will indicate at the top of the Privacy Statement when it was
most recently updated. We will not use your Personal Information in ways that
differ materially from this Privacy Statement without prior notice to you. You
are responsible for ensuring we have a current and deliverable email address for
you. Please check back periodically to see any updates or changes to our Privacy
Statement. Your continued use of our Sites indicates your consent to this
Privacy Statement and any amended version of it.


16. CONTACT US ABOUT THIS PRIVACY STATEMENT


If you have any questions or comments about this Privacy Statement, please
contact us at:

Global Data Protection Office
c/o Pitney Bowes Inc.
3001 Summer St
Stamford, CT USA 06926-0700

or

Email us @ privacyoffice@pb.com
Please see below for contact information for the following countries, which
should be used if you have a question, comment, or complaint about this Privacy
Statement for your specific country



AUSTRALIA

Contact Us

If you have any questions, or if you believe that we have not complied with our
obligations under the Privacy Act (and, in particular, the Australian Privacy
Principals), or if you believe that the Personal Information that we hold about
you has been compromised in any way, please contact us as described below. We
will respond to any question or complaint as soon as possible.

Global Data Protection Office
c/o Pitney Bowes Australia Pty Ltd
Level 1, 68 Waterloo Road, Macquarie Park,
NSW 2113, Australia


or

Email us @ privacymatters.au@pb.com

Tel: +61 (0)2 9475 3500

If you are dissatisfied with our response, you may direct your complaint to the
Office of the Australian Information Commissioner by email
at enquiries@oaic.gov.au or by telephone on 1300 363 992.


BRAZIL

Contact Us

If you have any questions or concerns about this Privacy Statement or our
compliance with the the Brazilian General Data Protection Regulation (LGPD),
please contact us as described below. We will respond to your request as soon as
possible.

Data Protection Office
c/o Pitney Bowes Brasil Equipamentos e Serviços Ltda.
Alameda Tocantins, 630 – Galpão 3 – Bloco Tocantins – Condomínio Múltiplo 3,
Bairro Alphaville
Centro Industrial e Empresarial, CEP: 06455-020 - Barueri / SP
Att: Marcel Cordeiro - Encarregado de Dados

Or

Email us @
Brazil Data Protection Office: dpobr@pb.com
Global Data Protection Office: privacyoffice@pb.com
Tel:  +55 11 2348-8860


GERMANY

Contact Us

If you have any questions or concerns about this Privacy Statement, please
contact us at:

Global Data Protection Office
c/o Pitney Bowes Germany GmbH
Poststr. 4-6
D-64293 Darmstadt


Or

Email us @ datenschutzbeauftragter@pb.com


INDIA

Contact Us

If you have any questions or concerns about this Privacy Statement, please
contact us at:

Global Data Protection Office
c/o Pitney Bowes Software India Pvt. Ltd.
5th Floor, Tower- B, Logix Cyber Park,
C 28-29, Sector-62,  Noida – 201307
Attn: Renu Shekhawat

Or email

Local Grievance Officer @ renu.shekhawat@pb.com
Global Data Protection Office @ privacyoffice@pb.com


JAPAN

Contact Us

If you have any questions or concerns about this Privacy Statement, please
contact us at:

Pitney Bowes Japan Co., Ltd.
Gotenyama Trust Tower 12F,
4-7-35 Kitashinagawa,
Shinagawa-ku, Tokyo

Call: 03-5657-1200

Or email

Global Data Protection Office @ privacyoffice@pb.com

 

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browser, mostly in the form of cookies. This information might be about you,
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These cookies may be set through our site by our advertising partners. They may
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relevant adverts on other sites.    They do not store directly personal
information, but are based on uniquely identifying your browser and internet
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most and least popular and see how visitors move around the site.    All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
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