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T‑MOBILE PRIVACY NOTICE

Updated and Effective: 2/23/2022

YOU TRUST T‑MOBILE TO CONNECT YOU TO THE WORLD EVERY DAY, AND WE’RE WORKING HARD
TO EARN A PLACE IN YOUR HEART. A BIG PART OF THAT IS MAINTAINING YOUR PRIVACY.
WE BELIEVE YOU DESERVE TRANSPARENCY, EDUCATION, CHOICE, PROTECTION, AND
SIMPLICITY. OUR GOAL IS TO HELP YOU TAKE ACTION TO PROTECT YOUR PRIVACY.

WHAT’S NEW

In addition to the privacy controls you can access here, T‑Mobile recognizes
Global Privacy Control (GPC) signals. This means that if your browser or browser
extension has GPC enabled, our websites will automatically recognize that signal
and opt you out of the sale of your personal information (see more about Do Not
Sell below). For more information about GPC, please visit
https://globalprivacycontrol.org/.

Scope
How We Collect Your Data
What Personal Data We Collect
How We Use Your Data
How We Share Your Data
How We Protect Your Data
Your Personal Data Choices
Your California Privacy Rights
Your Maine Privacy Rights
Children’s Data
Other Important Information
Future Changes
How to Contact Us


SCOPE

This privacy notice (“notice”) explains how T‑Mobile and our subsidiaries and
representatives (“T‑Mobile", “we”, or “us”) collect, use, share, and protect
your personal data. It also provides you with important information about your
personal data choices.

This notice applies to personal data we have about you that identifies, relates
to, describes, can be associated with, or could reasonably identify you as an
individual. It includes data like your name, address, or email address, as well
as less obvious data like demographic data, device and usage data, call records,
advertising ID, and location data.

This notice applies to all personal data we collect and use when you access or
use our cell and data services, websites, apps, and other services (our
“services”), purchase and use our devices and products (“products”), visit our
retail stores, or communicate or interact with us in any way, including mail,
email, phone, chat, social media, or in-person.

Some products and services have their own privacy notices. For a list, click
here. If this notice conflicts with a privacy notice for a specific product or
service, the product or service notice applies.

This notice does not apply to data that is not personal, like anonymous,
de-identified, or aggregated data (for example, summary statistics), even if it
comes from personal data.

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HOW WE COLLECT PERSONAL DATA ABOUT YOU

We collect personal data about you in 4 primary ways:

 * Directly from you, like when you create an account with T‑Mobile
 * Automatically from your use of our products and services, like data
   associated with using our network
 * From other sources, like information from financial institutions and credit
   agencies
 * By using or combining data to infer insights about you, like using a
   particular app on your phone to infer that you like sports.
   

 

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WHAT DATA WE COLLECT

PERSONAL DATA YOU PROVIDE DIRECTLY TO US

 * Contact and account information, like your name, usernames, passwords,
   address, telephone number, email address, and household members.
 * Authentication and security information like your government identification,
   Social Security number, security codes, and signature.
 * Demographic information, like your age, gender, veteran status, and date of
   birth.
 * Payment information, like your credit card, debit card, and bank account
   number (see the T‑Mobile Financial Privacy Notice and Sprint Financial
   Privacy Notice for more information)
 * Preference information, including preferences related to marketing,
   advertising, communications, and participation in T‑Mobile programs
 * Other information you choose to provide, like when you submit a survey
   response, enter a contest or promotion, or contact us

PERSONAL DATA WE COLLECT AUTOMATICALLY

 * Customer Proprietary Network Information (CPNI) generated by your use of our
   wireless voice communications services. Find out more.
 * Unique identifiers like cookie IDs, device IDs including mobile advertising
   IDs, Internet Protocol (IP) address, and media access control (MAC) address
   collected through tracking technologies like web beacons, pixels, and other
   tracking technologies. Find out more.
 * Information from your use of our products, services, and network (and other
   carriers’ networks when roaming domestically or internationally) like your
   usage of connecting carriers and Internet service providers, IP address, text
   messages, and data use history, websites and URLs visited, content
   interactions (e.g., how long you use an app), viewing info from our streaming
   services (e.g., videos you watch on the TVision HUB), mobile apps installed
   or used or that interact with your device, language settings, and other
   network and device analytics and Wi-Fi connection and usage data.
 * Device and service performance and diagnostic information, including reports
   from your device about signal strength, speeds, app and service performance,
   dropped calls, call and data failures, geolocation information, and device
   data like battery strength and serial number and similar device identifiers,
   settings, language preferences, and software versions, including your browser
   type and operating system version, the website that referred you to one of
   our websites, or that you visit upon leaving our websites.
 * Commercial information, including records of your purchases from us and
   purchase tendencies.
 * Geolocation data, specifically data that identifies the approximate or
   precise location of your mobile device or provision of services. We may also
   use location technologies to collect data about the presence of your device.
 * Biometric data, including biometric signatures for authentication and fraud
   prevention. For more information, see the Biometric Information Notice.
 * Video data, including images from video monitoring and recordings of people
   in our retail stores.
 * Audio information, including voice commands you provide to our apps (for
   example, for accessibility or hands-free use), and audio recordings of calls
   between you and our customer service representatives.

PERSONAL DATA WE COLLECT FROM OTHER SOURCES

We may collect personal data about you from other sources. For example, we may
obtain updated address information from our shippers like the United States
Postal Service, and we may collect information from financial institutions and
credit agencies. We may also buy or get personal data from other third parties,
like social media platforms, analytics providers, and consumer data resellers.
This information could include contact information, demographic information,
geolocation information, and information about your interests, preferences, or
behaviors. We use this data for things like product and service improvement,
marketing, and advertising. Find out more.

PERSONAL DATA WE INFER

We may learn about your preferences or characteristics based on other personal
data we collect. For example, we may infer that you are looking to purchase a
new device based on your browsing activity while using our services, and we may
use your IP address to estimate your general location. We may also use this
information for advertising purposes.

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HOW WE USE PERSONAL DATA ABOUT YOU

We use your personal data for a lot of reasons, such as:

 * Create and administer accounts, complete transactions, payments, billing, and
   requests related to our products and services and third-party products and
   services that you charge to your accounts.
 * Provide, develop, customize, and personalize products and services, respond
   to your inquiries, conduct surveys, and perform our contractual obligations.
 * Advertise and market products and services from T‑Mobile and other companies
   to you, including through targeted advertising and communications about
   promotions and events, contents, and sweepstakes.
 * Conduct research and create reports from analysis of usage patterns and
   trends and to deidentify or aggregate personal data to create business and
   market analysis and reports.
 * Detect and help protect against security incidents and illegal, fraudulent,
   or unauthorized activities; investigate suspicious traffic, cybersecurity
   threats or vulnerabilities, complaints, and claims; authenticate your
   credentials for account access and information and provide other security
   protections.
 * Protect you and others from fraudulent, malicious, deceptive, abusive, or
   unlawful activities.
 * Debug and repair errors and help maintain and improve the quality and safety
   of our products and services.
 * Verify your identity and determine your eligibility for accounts, discounts,
   and specific rate plans, as well as the validity of your payment information.
 * Facilitate or verify the appropriate calculation of taxes, fees, or other
   obligations due to local, state, or federal government requirements.
 * Cooperate with law enforcement and protect the rights, interests, safety, or
   property of T‑Mobile and others.
 * Comply with and enforce applicable legal and regulatory obligations and
   respond to governmental requests.
 * Enforce our policies, terms and conditions, or other agreements.
 * Defend against or pursue claims, disputes, or litigation.

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WHEN WE SHARE PERSONAL DATA ABOUT YOU

We may disclose personal data to others as follows:

WITH YOUR CONSENT OR AT YOUR DIRECTION

We may disclose personal data about you to third parties with your consent,
which we may get in writing, online, or orally. We may also share your personal
data with third parties when you tell us to or when you use our products or
services to interact with third parties, whose separate privacy notices may
apply to that data.

WITH THE ACCOUNT HOLDER

We may disclose personal data about an account user to the account holder (the
party financially responsible for the account). The primary account holder may
also authorize other users to access account information. If a business,
governmental agency, or other individual obtains services for you, that entity
or individual is our customer, and we may provide personal data about you or
your use of our products and services to them or, if they tell us to, others.

BETWEEN T‑MOBILE BRANDS AND COMPANIES

T‑Mobile shares personal data with its affiliates for things like providing you
products and services, and for marketing and advertising and other uses as
described in this notice.

TO PROVIDE BENEFITS

When you receive discounted pricing or other benefits through someone else’s
agreement with us (for example, an employee discount), we may provide personal
data to that person or entity to verify your eligibility for benefits, to
calculate any discounts, and to deliver the discount or benefit to you.

TO OUR SERVICE PROVIDERS

We use service providers who may need access to your personal data to do work
for us. They’re contractually required to treat the personal data we provide as
confidential and to use it only to provide the services we requested. Examples
of the service providers we engage include print, mail, or email vendors, web
hosting vendors, and cloud service providers.

TO OTHER THIRD PARTIES

We share data with third parties for uses described in this notice or for
purposes you have requested. For example, we may share data with credit bureaus
and similarly regulated entities, banks for device financing, and payment
processors to help us provide you with the services you have requested. If you
interact with third parties, like content providers who operate video channels
or apps through our products and services, we may facilitate the transfer of
your personal data for those services. We may also share mobile device
identifiers, device and service usage data, and demographics information with
third-party advertising partners who may use data to serve ads for T‑Mobile and
others as described in the Advertising section. These third parties have their
own privacy notices that apply to their use of the information we share. Find
out more.

TO IDENTITY VERIFICATION AND FRAUD PREVENTION SERVICES

To help protect our customers and others from fraud, we may share personal data
(like name, address, account status, SIM change history, and device status) for
identity verification purposes with entities such as banks or with entities that
provide fraud prevention services to T‑Mobile.

CALLER ID PROVIDERS

We may share your mobile number and name with third parties to enable Caller ID
and similar services across multiple carriers when you make a call. We don’t
publish directories of our customers’ wireless numbers or make numbers available
to third parties for listing in their public directories without your
permission. You can ask us to exclude your name from Caller ID by calling
customer service. You can also block your number from being displayed
temporarily on non-emergency calls by following these instructions.

IN A BUSINESS TRANSFER OR TRANSACTION

We may disclose or transfer personal data about you as part of a corporate
business transaction, like a merger or acquisition, divestiture, sale of company
assets, or in the event of insolvency, bankruptcy, or receivership. In these
cases, personal data could be transferred to third parties as a business asset.
We may also share information with banks and similar entities for purposes of
transferring loans in connection with your device financing.

FOR LEGAL PROCESS AND PROTECTION

We may disclose personal data to third parties, including government
authorities, for legal processes or protection of life and safety where we
believe that access, use, preservation, or disclosure of the information is
reasonably necessary, including:

 * To comply with laws, regulations, legal process or to respond to lawful
   requests.
 * To enforce or apply agreements, or initiate, render, bill, and collect for
   products and services (including disclosure to collection agencies to obtain
   payment).
 * To protect the rights, interests, property, or safety of T‑Mobile, our
   customers, and others
 * In connection with claims, disputes, or litigation.
 * To protect you or others from fraudulent, abusive, or unlawful use of these
   services, and other fraudulent activity
 * In an emergency.

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HOW WE PROTECT YOUR DATA

We use administrative, technical, contractual, and physical safeguards designed
to protect your data. For example, when you contact us by phone or visit us in
our stores, we have procedures in place to make sure that only the primary
account holder or authorized users have access.

We can’t guarantee our safeguards will prevent every unauthorized attempt to
access, use, or disclose personal data. Be sure to use a strong password to
access your information and not one you use for other services. You should also
use multi-factor authentication where possible.

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YOUR PERSONAL DATA CHOICES

We offer everyone in the U.S., Puerto Rico, and the US Virgin Islands choices
about their personal data. If you have questions, please contact us. Choices and
contact methods may differ depending on where you reside and for enterprise
accounts (T‑Mobile for Business/T‑Mobile for Government). Your options include:

ACCESS AND DELETE

Access your personal data by submitting a request here. You may ask us to see
specific pieces of personal data we have collected about you as well as:

 * The categories of personal data we have collected
 * Our business or commercial purposes for collecting or selling personal data
 * The sources from which we collect personal data
 * The types of third parties we share personal data with
 * The types of personal data we disclose for business purposes
 * Details about personal data we have sold and to whom

For multi-line accounts, the Billing Responsible Party or Primary Account Holder
submitting an access request will receive account-level data for all lines on
the account such as billing and rate plan information. But personal data
associated with a particular phone number on the account (data not linked to the
Billing Responsible Party or Primary Account Holder) won’t be shared with the
Billing Responsible Party or Primary Account Holder and will only be provided to
the individual who submits a request for that phone number. If you are not the
Billing Responsible Party or Primary Account Holder on the account, you’ll only
see information that is associated to your phone number and email that you
include in your “Access my personal data” request.

Delete your personal data by submitting a request here. You may ask us to delete
the personal data we have collected about you. If you do, we may not delete all
your data because certain exceptions may apply. For example, we may keep
personal data that is necessary to bill you for services, detect security
problems, or to comply with laws. If you request that we delete your personal
data, we might not be able to offer some services to you or they might not work
the way they’re supposed to or that you’re used to.

For access and deletion requests, Authorized Agents may act on your behalf by
submitting a request here. To protect your information, we may request that you
verify your own identity before fulfilling a request submitted by your agent.

Verification of Your Identity: We have to verify your identity before we can
give you access to or delete your personal data. If we can’t verify your
identity, we’ll unfortunately have to deny your request. This is to protect you.

If you have questions about these choices, please read our privacy FAQs or
contact us.

DO NOT SELL

Tell T‑Mobile “Do Not Sell My Personal Information” by submitting a request
here. An example of a sale is when we share information about you (like when
you’ve visited our sites) tied to unique identifiers, like device IDs, with
third parties for targeted advertising. When you tell us not to sell your
personal information, we won’t share your information for these purposes. Of
course, not all sharing of personal data is a sale, like when T‑Mobile shares
your data with service providers to deliver our products and services. You can
learn more about our advertising and analytics and the “Do Not Sell” setting.

When you opt out of the sale of your personal information or opt out using our
advertising settings, your info will not be used in our ad program. Note that
Assurance Wireless is not included in our ad program.

MARKETING COMMUNICATIONS

If you don’t want to learn about products and services we or our partners offer,
you can adjust your marketing communications preferences. Not all of our
communications are for marketing, and you’ll continue to receive service
messages for your products and services (like bills, transactional notices,
customer service, etc.). Find out more

ADVERTISING CHOICE

T‑Mobile data use for advertising: Under T‑Mobile's ad program, T‑Mobile will
use certain data (1) for analytics and reporting and (2) to deliver relevant
ads. For analytics and reporting, our program is designed to use information
from your T‑Mobile broadband and device data to prepare aggregated business and
marketing reports that we share with other companies. These reports do not
identify you personally. One example might be a report showing how often a game
was downloaded in the past year across a large number of users. For relevant
ads, T‑Mobile will use and analyze data from your device, and usage data
generated by your use of T‑Mobile products and services, and sometimes data from
3rd party partners, to create inferences for our own and 3rd party advertising
until you tell us not to use it. This data helps us understand more about user
interests (e.g., sports enthusiast, loves cooking, etc.). To build these
inferences, our program is designed to use information from network diagnostic
data (Android users only) and broadband data, including IP address, device and
advertising IDs, mobile apps installed or used with your device, content
interactions, like video and content viewing info, and device activity and
attributes.

When we share information like inferences with third parties, it’s not tied to
your name or information that directly identifies you. Instead, we use your
mobile advertising identifier or another unique identifier.

We don’t use or share Customer Proprietary Network Information (“CPNI”) or
precise location data for advertising unless you give us your express
permission. We also do not use information from company liable T‑Mobile for
Business or T‑Mobile for Government, T‑Mobile prepaid, or Assurance Wireless
accounts for advertising. If we know information belongs to a child, we don’t
use it for advertising.

For more information about data we use and share for advertising, visit
Advertising and Analytics. When you opt out of the sale of your personal
information from our website footer or opt out using our advertising settings
here, your info will not be used in our ad program. To learn more about how to
opt-out, visit our privacy tools.

Ads on Your Mobile Device, Computer or Other Devices: You can get instructions
on how to opt-out of targeted ads served by most advertising networks that use
cookies, Ad IDs and similar technology by:

 * Clicking on the AdChoices icon on any interest-based ad.
 * Visiting https://youradchoices.com/control.
 * Visiting our Advertising and Analytics article.

You can also take steps to manage targeted ads through your system settings.
Resetting your device advertising ID does not opt-out your device from targeted
ads, but data associated with your prior advertising ID will not be linked to
your new identifier through the device. Also, if you reset your device
advertising ID your prior opt-out choices will not apply to the new ID. To
maintain your opt-out choices, you’ll need to opt-out again. These opt-outs will
not impact “contextual” advertisements (e.g., a sporting goods advertisement on
a sports-themed website) or ads we place on our own websites and apps based on
your activity on those sites and apps.

Cookies Choice: Most web browsers can be set to detect or reject cookies. Each
browser is different, so check the “Help” menu of your browser settings to learn
how to change your cookie preferences. If you reject cookies, some things on our
websites may not work properly.

Ads on Social Media: We may work with certain social media websites or platforms
(such as Facebook or Twitter) to serve targeted ads to you as part of a
customized social media campaign. You can opt-out of receiving customized ads on
your social media platforms by changing your ad preferences on those platforms.
We don’t control those platforms or your ad preference settings on them and
recommend regularly visiting your ad preference settings to ensure they remain
accurate.

Some Ad Choices opt-out mechanisms described in the Advertising Choice section
and the “Do Not Sell My Personal Information” mechanism for T‑Mobile websites
described in the Do Not Sell section rely on cookies to retain your opt-out
preferences. If you reject or erase cookies, your Ad Choices and Do Not Sell
requests may not work right and you may need to perform the opt-out or make the
request again.

You can also go to Ad Choices to set your preferences for use of cookies for
advertising. To learn more about cookies visit our Cookies and Tracking
Technologies article.

Location Data Choice: We request your permission before collecting and using
precise location data associated with your identifying information for certain
non-essential activities. For more information see our Cookies and Tracking
Technology article. If you have previously consented to these uses, you may
revoke that permission at any time through the device’s operating system
location preference controls or, in some cases, the app settings. You may also
follow the standard uninstall process to remove the app from your device.

 

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CA RESIDENTS

Under the California Consumer Privacy Act (CCPA), Consumers who are California
Residents Have Personal Data Rights, including the right to access, delete, and
stop the sale of personal data. If you are a California resident, you also have
the right to know how we use and disclose your data. Of course, if you do
exercise any of these rights, T‑Mobile will not treat you any differently.
Californians can exercise their personal data rights here.

 

As a part of T‑Mobile's ongoing commitment to transparency about our privacy
practices—and in compliance with California Consumer Privacy Act (CCPA)—we share
information annually on how many consumer data requests we receive. The data
below is for the year 2021.

 





Requests to access Requests to delete Do Not Sell Requests Number received
(total) 3278 3352 799,646 Number received (CA) 688 831 Included in Total Number
complied with in whole or in part 2368 3220 799,646 Number denied 910 132 0
Median number of days to respond to access request 50 41 0





Categories of Personal Data Collected and Disclosed for business purposes in the
preceding 12 months is described in Personal Data We Collect and When We Share
Personal Data About You.

Business or Commercial Purpose for Collecting Personal Data is described in How
We Use Personal Data About You.

Categories of Sources of Personal Data includes information you provide us, that
we collect and infer when you use our products and services and provided or
purchased from other sources. For more information see How We Collect
Information About You.

Categories of Third Parties with Whom We Share Personal Data is described in the
When We Share Personal Data About You.

Sales of Personal Data

California law requires us to tell you that in the past 12 months, T‑Mobile
(which also includes Sprint) sold (as “sale” is defined in that law) the
following categories of personal data for the reasons listed below: We shared
device identifiers and internet and electronic network activity to facilitate
online advertising. This means that a unique, resettable number that identifies
your device was linked to online activity and shared with others who use that
data for advertising and analytics purposes (like advertising networks, data
analytics providers, and social media platforms). For Sprint customers, we used
to share location and usage information with other companies in a way that does
not directly identify you for their use in creating aggregate reports. For more
information, check out the Advertising and Analytics article. T‑Mobile doesn’t
knowingly sell the personal data of kids under 16. If you don’t want your data
sold click here.

Whether you opt out of the sale of your personal information or opt out using
our advertising settings here, your info isn’t used in our ad program.

Shine the Light

Under the Shine the Light law, California customers may request information
about whether a business has disclosed personal data (as defined in that law) to
any third parties for their direct marketing purposes. We don’t do that without
your permission.

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MAINE CUSTOMERS

We will not use, disclose, sell, or permit access to your personal broadband
data unless it’s allowed in Maine. Maine customers have rights that they can
exercise here.

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CHILDREN’S DATA

We believe it is important to protect the privacy and safety of children. To
learn more about T‑Mobile's privacy practices for children, please refer to the
Children’s Privacy Notice. Generally, if you allow a child to use our products
or services by providing them a device or other access associated with your
account, any personal data associated with their use will be treated as your
personal data. If you’re the parent or guardian of a child using a T‑Mobile
phone with postpaid service, T‑Mobile is currently testing the ability to
designate the line as a kid’s line. To learn more about the kid’s line including
how to set one up, please refer to the Children’s Privacy Notice.

This privacy notice and the Children’s Privacy Notice don’t apply to data
collected by third party apps and websites, and we encourage parents to review
the terms and policies of apps and websites before allowing children to use
them. For more info, see the Family Controls article.

T‑Mobile's Project 10 Million provides free wireless Internet to eligible
households. For Project 10 Million’s privacy practices, please refer to the
Children’s Privacy Notice.

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OTHER IMPORTANT INFO

ADVERTISING

You may see T‑Mobile and other advertisements on your devices, whether you’re
connected to our network or not. These ads may be targeted to your device based
on information that we, the advertiser, and other third parties have about your
behavior or interests to make them more useful to you. These ads are called
interest-based or targeted ads.

T‑Mobile works with third parties, including advertising networks, which collect
information about you through devices, websites, and apps, serve ads for us and
others, and measure their effectiveness. The advertisers and third parties that
provide these ads may use cookies, code, and web beacons or use mobile device
identifiers and similar technologies for these activities. For example, third
parties like Google Ad Manager and Nielsen may use technology to collect data to
deliver, personalize, and measure ads for some of our products and services.
This technology allows tracking of device activity over time across online
properties. The advertisers and advertising networks’ use of these technologies
and of the information collected is covered by their own privacy notices and
those of the sites where they operate. T‑Mobile may also use its own online
advertising services in connection with these ad activities.

ANALYTICS

We may also partner with analytic service providers like Google Analytics to
help track your use of our products and services. To learn more about how Google
collects and processes personal data, visit
https://policies.google.com/technologies/partner-sites. For additional details,
see the Cookies and Tracking Technology article. We follow the Digital
Advertising Alliance's ("DAA") Self-Regulatory Principles for Online Behavioral
Advertising. To learn more, see our Advertising and Analytics article. For more
information on our ad program and your choices, go to the Advertising Choices
section.

DO NOT TRACK

Do Not Track signals are a web browser setting or mechanism used to indicate
that you do not want your online activity tracked. Because there is no universal
standard of how to apply the that setting, we currently do not honor them.
However, we honor Do Not Sell settings.

GEOLOCATION DATA

If your mobile device is turned on, our network is collecting data about where
it is. We may use, provide access to, or disclose this network location data
without your permission to provide and support our services. Examples include
to: 

 * Route wireless communications
 * Operate and improve our network and business
 * Detect and prevent fraud
 * Provide information to emergency responders about where to find you when you
   call public safety agencies, including through 911 or similar emergency
   services numbers
 * Comply as required by law.

Subject to your settings, we and others may also use location data to provide
location-based services (like SyncUP PETS), or to personalize your experience
and ads. To learn more, see our Cookies and Tracking Technology article and our
Advertising and Analytics page.

INTERNET OF THINGS

We provide connectivity to Internet of Things, or IoT, devices and services
offered by other companies. We collect basic information about the information
flowing over our network. However, if you’re a customer of a T‑Mobile IoT
service, we, and our apps providers, also collect information from the IoT
device and any related app to support the service. The information varies
depending on the service but may include personal data like contact information
and location, audio, and device activity and measurement data.

DATA RETENTION

We retain your personal data for business or tax needs, or legal reasons.

TECHNOLOGIES IN RETAIL STORES

In some of our retail stores, beacons have been deployed and we receive
aggregate reports (none of which identify any individual or device) from these
stores regarding store traffic that uses information collected from beacons
through mobile apps. We may also use technology that tracks aggregate traffic
patterns and wait times in our stores using Wi-Fi and Bluetooth identifiers
(e.g., a MAC address). We’ll provide a notice at each location where we use this
technology. If you don’t want your device used this way, opt out at any time by
entering your MAC address at https://optout.smart-places.org.

UNAFFILIATED THIRD PARTIES

Our products and services provide links and access to others’ websites, content
services, and apps, and allow you to share personal data with others and to use
products and services that T‑Mobile doesn’t control. These third parties may
collect your personal data. For example, we may offer social sharing features
and other integrated tools (such as the Facebook “Like” button), which let you
share actions you take on our products and services with other media, and vice
versa. Your use of such features may enable the sharing of information with your
friends or the public, depending on the settings you establish with the entity
that provides the social sharing feature. Look for their privacy notices to see
what personal data they collect, share, and use, as we of course don’t have any
control over those practices.

For additional details, check out our article on Device Apps.

US-BASED ORGANIZATION

T‑Mobile is headquartered in the United States and our data processing mostly
takes place in the United States. Your personal data may be transferred to,
processed, and stored in the United States or in other countries where our
affiliates or service providers process data.

INTERNATIONAL DATA PRIVACY

T‑Mobile's international services, previously provided by Sprint and now part of
T‑Mobile for Business, are directed to business customers. Users of T‑Mobile's
international services are typically employees of those business customers, or
prospective business customers, and personal data that we collect will generally
be limited to information collected or generated in a business context.
T‑Mobile's International Data Privacy Notice describes the collection, use,
disclosure, transfer, storage, and processing of personal data we collect
outside the United States, Puerto Rico, and the US Virgin Islands.

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FUTURE CHANGES

We keep this privacy notice up to date. When we make changes, we’ll let you know
by updating this notice and the date at the top of this page. In addition, prior
to making a material change to how we use or share your data, we’ll also reach
out to you (e.g., by text or email or with your bill). If you keep using our
products and services after we notify you, we’ll take that to mean you’re fine
with the changes for any new data we collect. Those changes will not apply to
previously collected personal data unless we get consent from impacted
consumers.

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HOW TO CONTACT US

If you have questions or comments, contact us:

 * Email: privacy@T‑Mobile.com
 * Call customer service toll-free by dialing:
   * T‑Mobile: 1-800-937-8997 or 611
   * Metro by T‑Mobile: 1-888-8metro8 (1-888-863-8768) or 611
   * Sprint: 1-866-429-1055 or 611
   * Assurance Wireless: 1-866-482-2003

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T-MOBILE COOKIE POLICY

When you visit our website, we store cookies on your browser to collect
information. The information collected might relate to you, your preferences or
your device, and is mostly used to make the site work as you expect it to and to
provide a more personalized web experience. However, you can choose not to allow
certain types of cookies, which may impact your experience of the site and the
services we are able to offer. Click on the different category headings to find
out more and change our default settings according to your preference. You
cannot opt-out of our First Party Strictly Necessary Cookies as they are
deployed in order to ensure the proper functioning of our website (such as
prompting the cookie banner and remembering your settings, to log into your
account, to redirect you when you log out, etc.). For more information about the
First and Third Party Cookies used please follow this link.
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STRICTLY NECESSARY COOKIES


Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.

FUNCTIONAL COOKIES


Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

PERFORMANCE COOKIES


Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

TARGETING COOKIES


Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

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