www.nicepublicsafety.com Open in urlscan Pro
66.22.80.206  Public Scan

Form analysis
2 forms found in the DOM

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EMERGENCY COMMUNICATIONS


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TRUTH.
AS IT HAPPENED

When an emergency call comes in, lives, quite literally, are on the line. Every
second counts. You have to get it right, every time.

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Get It Right Every Time

With emergency communications becoming more complex by the day, and turnover at
an all-time high, having the insight and time to focus on staff has never been
more essential. That’s where NICE comes in. As the single system of record for
all your data, we give you more time back in your day to engage with staff. And
help you get to the truth that’s hidden in your data faster.

With the ability to see everything exactly as it happened, and no more unknowns,
our automated solutions put the truth at the heart of everything you do. Whether
it’s reconstructing incidents, or empowering your telecommunicators to be the
best at what they do.

In emergency communications there’s no room for compromise. NICE helps you get
it right every time.
50%

TIME SAVINGS IN INCIDENT RECONSTRUCTION AND EVIDENCE PRODUCTION

2 times

FASTER EVIDENCE REQUEST FULFILLMENT

100%

INCREASE IN QUALITY ASSURANCE EVALUATION PRODUCTIVITY

NICE Capabilities
Incident Recording & Reconstruction
Record & Reconstruct incidents more thoroughly and faster
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Automated Evidence Production
Digitally transform your audio reproduction and sharing process
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Automated Quality Assurance
Target your QA/QI program on what matters most
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Real-time Performance Metrics
Rapidly identify issues and opportunities for improvement
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CUSTOMER SUCCESS



"We have the Cadillac of NICE. It feels like a partnership. I don't feel that
way about every vendor that I work with.”

Barb Davidson, Director, Ingham County 9-1-1 Central Dispatch, Michigan




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Webinars


TAMING 911 TURNOVER: STRATEGIES FOR SUCCESS

Overstressed, overworked and underappreciated: 911 telecommunicators everywhere
are reaching a breaking point. It’s no wonder average annual turnover is nearing
30% and 1 in 5 telecommunicators leave their job in the first year. With a
shrinking applicant pool, it’s more important than ever to keep your current
telecommunicators happy and engaged. Supportive supervision is essential, but as
a 911 leader, you can’t be spending time coaching and training when you’re too
busy doing other things. It’s also difficult to provide effective support when
you don’t know where or how telecommunicators are struggling in the first place.
View this on-demand webinar to learn about innovative solutions that 911 centers
are implementing to tame rising turnover.

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White Papers


EBOOK: 5 WAYS TO IMPROVE 911 STAFF PERFORMANCE & RETENTION

Running a Public Safety Answering Point isn’t easy. Problems can come at you
from every direction. Take 911 turnover, for example. Your telecommunicators are
the very heart of your 911 center, but the revolving door is working against
you. Supportive supervision and perceived recognition are two key factors in
predicting employee commitment. But as a manager, you can’t allocate time to
provide individualized supportive supervision if you’re too busy doing other
things. And you also can’t provide effective support if you don’t know where
your telecommunicators are struggling in the first place. In this eBook we show
you 5 ways to address these challenges to improve performance in your PSAP.

Learn more
White Papers


DIGITALLY TRANSFORMING 911: CREATING FRICTIONLESS PSAP OPERATIONS

As a 911 center leader, you’re pulled in a lot of different directions. Your
time is consumed managing daily operations, and handling performance reporting,
hiring, staff supervision, and even navigating different systems to reconstruct
incidents to fulfill evidence requests. All of this manual work and the friction
it creates in day-to-day processes can slow you down, and distract you from
important things that can keep your staff motivated and engaged – like Quality
Assurance, coaching, training and mentoring. In this on-demand webinar, City of
Detroit CIO Art Thompson and NICE's Joe Scaffidi explain how you can free up
time and resources to focus on the human side of 911, by digitally transforming
manual, time-wasting tasks.

Learn more
More resources
Powered by Evidencentral
NICE’s Evidencentral platform for Public Safety & Justice agencies
revolutionizes the way data is managed, from the time an incident happens, until
cases are successfully closed and prosecuted.
Learn more


CONTACT US

If you’re considering NICE, or just want more information, simply fill out the
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