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PM THE PM EXPERIENCE TO INCREASE THE LEVERAGE OF PRODUCT MANAGEMENT WITHIN YOUR
TEAM.





DISCOVER PRODUCT OPERATIONS CERTIFIED. 👇




Get certified

👩‍🏫 5 MODULES 📘 21 CHAPTERS ⏰ 3+ HOURS' OF CONTENT 🔖 OFFICIAL CERTIFICATION
🧑‍💻 100% SELF-PACED


Product operations is a key role in teams today. This course aims to provide
students with an overview of the role so they can apply it to the teams they
steward. It's time to help product people do their best work. Whether it's your
first time tackling the Product Ops role, or you've got a few years under your
belt, there's something for everyone at all levels to take away from this
self-guided course.


Download the brochure

COURSE OVERVIEW



The demand for Product Ops professionals is on the rise and fast becoming a key
role in teams today. This on-demand course will upskill you in all the
fundamentals needed to excel in Product Ops so you can bring people, processes,
and products together with ease. Brought to you by one of the pioneers in the
field, Chris Butler (who's been there and done that), along with tested and
proven advice and examples.

Start confidently building world-class product communities today.

Keep scrollin’ a little further for a full breakdown of the course’s curriculum.


BY THE END OF THIS COURSE YOU'LL BE ABLE TO:



🧠 Understand the terminology, expectations, and roles of product operations
people.

💪 Apply product management expertise to improving product communities.

📊 Design experiments to run within your product communities.

🔥 Be confident in how to build world-class product communities.

💯 Learn to apply data in order to inform product programs.




“THE EXAMPLES AND BOTTLENECKS THAT CHRIS WAS DESCRIBING WERE SO FAMILIAR TO US
BASED ON WHAT I EXPERIENCED IN OUR ORGANIZATION. WE DO NOT HAVE A PRODUCT OPS
PERSON, SO OUR PMS ARE STRUGGLING TO GET ALIGNMENT, BETTER TIME MANAGEMENT OR
SIMPLY AGREE ON THINGS. I FELT THAT THIS COURSE HAS OPENED MY EYES ON SOME
METHODS ON HOW IT COULD BE SOLVED.“



Elizaveta Vandamme, Product Marketing Manager, Kontist


YOU'RE IN VERY GOOD HANDS.



Meet Chris Butler.

Chris is a chaotic good product manager, writer, and speaker. He has over 20
years of product management leadership at Microsoft, Waze, KAYAK, Facebook
Reality Labs, and Cognizant. He created techniques like Empathy Mapping for the
Machine, Animistic Design Mapping, and Confusion Mapping to create cross-team
alignment while building AI products.

Most recently he has been working through the application of adversarial
mindsets to product development.

He is now the Lead Product Manager at Google's Core Machine Learning team where
he PM's the PM experience and strategy.


WHAT YOU CAN EXPECT FROM PRODUCT OPERATIONS CERTIFIED






Get certified

COURSE CURRICULUM


  Welcome and introduction to product operations [25 mins]
Available in days
days after you enroll
 * Pre-course survey Start
 * How to get the most out of this course Start
 * Your course pack Start
 * Resource library Start
 * Introduction to product operations (2:29) Start
 * What is product ops? (11:15) Start
 * Article: Breaking down the product ops fundamentals Start
 * Exam Start
 * Time to reflect (1:32) Start

  Problems that product operations solves [25 mins]
Available in days
days after you enroll
 * Problems that products ops solves (10:23) Start
 * Exam Start
 * Time to reflect (1:47) Start

  Product management applied to product management [50 mins]
Available in days
days after you enroll
 * Product management skills for product operations (12:21) Start
 * Customer, product and value (13:23) Start
 * Product operations success metrics (8:00) Start
 * Exam Start
 * Time to reflect (1:58) Start

  Product operations, the role [67 mins]
Available in days
days after you enroll
 * The first 90 days (13:56) Start
 * Organizing the work - people (10:51) Start
 * Organizing the work - process (7:39) Start
 * Organizing the work - technology (4:23) Start
 * Scaling - when to grow the team (11:20) Start
 * Anti-patterns (3:54) Start
 * Exam Start
 * Time to reflect (1:08) Start

  Bonus footage [45 mins]
Available in days
days after you enroll
 * The product ops role and experience (45:52) Start
 * Learning feedback form Start

  Wrap up
Available in days
days after you enroll
 * Course recap (2:56) Start
 * Course satisfaction survey Start
 * Resource library Start
 * Fancy leaving a review? Start
 * Your feedback Start
 * Let's get social Start
 * Showcase your cert Start
 * Continue your professional development Start
 * Learn. Level up. Lead. Start
 * Get your certificate Start

Show All Lectures

UNLOCK AN ADDITIONAL 8+ COURSES 🔓


Access our entire suite of courses, a free in-person event ticket, 450+ hours of
strategy content, templates & frameworks, mentorship opportunities, and more
when you become a Pro+ Member.


DON'T WORRY, WE DO TEAM RATES, TOO.


If you're looking to get a team of three or more certified, then speak to Raluca
about team rates.

P.s. If you need help convincing your boss, we've done the hard part for you.


WHAT'S INCLUDED WHEN I ENROLL?



Nothing but essential features:

🎥 Expert video tuition

🛠 Tried, tested and vetted strategy

🧠 Expert knowledge from a seasoned product ops professional

🔖 Official certification to show off to your colleagues

⏳ Access to the course content forever


Whether it's your first time tackling the Product Ops role, or you've got a few
years under your belt. There's something for everyone at all levels to take away
from this self-guided course.


FAQS.

Q: Who is this course for?

A:This course will be well suited to PMMs who are moving into Product Operations
but have not previously set up teams themselves or POs who are looking to
improve their current processes.

Q: How does the course work?

A: The course is 100% OnDemand and fully self-paced. Once you enroll, you’ll
work through the modules in chronological order and be invited to take part in
activities. At the end of each module, you’ll be presented with mandatory exam
questions and if you pass all these, you’ll become Product Ops Certified!

Q: How long will the course take to complete?

A: The course content, activities, and exams will take approximately 3 hours to
complete.

Q: What happens if I don’t pass the exams?

A: If you fail first time round you'll be given the option to retake the exam.
If you fail the second attempt, unfortunately, it means you won’t get the
certificate. However, all’s not lost, you’ll have still learned LOTS and you’ll
be given access to the course materials for life - so you can brush up on the
bits you slipped up on forevermore.

Q: How long will I have access to the course content for?

A: For life! One, one-off payment gives you unlimited to allll the course’s
content forevermore. 



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