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What happened in the UbiSoft data breach?

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WHAT HAPPENED IN THE UBISOFT DATA BREACH?

Twingate Team

•

May 23, 2024



In July 2013, Ubisoft, a prominent video game publisher, experienced a data
breach involving unauthorized access to user information. The company did not
disclose the specific number of users affected or the exact method of the
breach.


HOW MANY ACCOUNTS WERE COMPROMISED?

The breach impacted data related to approximately 58 million users.


WHAT DATA WAS LEAKED?

The data exposed in the breach included user names, email addresses, encrypted
passwords, and potentially other personal details such as SSNs, geographic
locations, and phone numbers.


HOW WAS UBISOFT HACKED?

Hackers allegedly gained access to Ubisoft systems and accounts for
approximately 48 hours before the company revoked their access. During this
time, the attackers audited users' access rights and thoroughly reviewed
Microsoft Teams, Confluence, and SharePoint. The exact vulnerabilities exploited
by the hackers were not disclosed.


UBISOFT'S SOLUTION

In response to the hack, Ubisoft took action by initiating a company-wide
password reset as a precautionary measure. They also worked with leading
external experts to investigate the issue. While there is no explicit mention of
enhanced security protocols or notifying affected customers, Ubisoft confirmed
that there was no evidence of any player personal information being accessed or
exposed as a by-product of the incident.


HOW DO I KNOW IF I WAS AFFECTED?

Ubisoft did not explicitly mention reaching out to affected users in their
response to the breach. If you believe you may have been affected, you can visit
Have I Been Pwned to check your credentials for any potential exposure in this
or other data breaches.


WHAT SHOULD AFFECTED USERS DO?

In general, affected users should:

 1. Change Your Password: Immediately update your password for the affected
    platform. Make sure the new password is strong and unique, not previously
    used on any other platform.

 2. Reset Passwords for Other Accounts: If you've used the same or similar
    passwords for other online accounts, reset those as well. This is crucial as
    attackers often try using stolen passwords on multiple sites.

 3. Enable Two-Factor Authentication (2FA): Activate 2FA on the affected
    account. Consider enabling this additional security feature on all other
    important online accounts to significantly reduce the risk of unauthorized
    access.

For more specific help and instructions related to Ubisoft's data breach, please
contact Ubisoft Support directly.


WHERE CAN I GO TO LEARN MORE?

If you want to find more information on the Ubisoft data breach, check out the
following news articles:

 * Ubisoft Cyber Security Incident Update

 * Game studio Ubisoft examines claims of data security incident

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