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https://www.nhtsa.gov/safertruck?redirect-safertruck-sitewide
Submission Tags: falconsandbox
Submission: On October 30 via api from US — Scanned from DE
Submission Tags: falconsandbox
Submission: On October 30 via api from US — Scanned from DE
Form analysis
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<h3 class="first">Contact Information</h3>
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Text Content
Skip to main content National Highway Traffic Safety Administration, part of the U.S. Department of Transportation × suchen Report a Safety Problem Toggle navigation Menu Homepage Report a Safety Problem * Ratings * Recalls * Risky Driving * Drunk Driving * Drug-Impaired Driving * Distracted Driving * Speeding * Drowsy Driving * Road Safety * Child Safety * Teen Driving * Older Drivers * Pedestrian Safety * Bicycle Safety * Motorcycle Safety * School Bus Safety * Vehicle Safety * Car Seats & Boosters * Seat Belts * Tires * Air Bags * Takata Recall Spotlight * Driver Assistance Technologies * Electric & Hybrid Vehicles * Automated Vehicles * Vehicle Theft Prevention * Odometer Fraud * Adapted Vehicles * 15-Passenger Vans * More * Briefing Room * Importing a Vehicle * * Data * Research * Laws & Regulations * * Vehicle Manufacturers * State Governments * Enforcement & Justice × suchen SAFERTRUCK Find out more about safer trucking Share: Facebook Twitter LinkedIn Mail SaferTruck.gov is now NHTSA.gov/SaferTruck SAFERTRUCK IS DESIGNED TO HELP CONSUMERS AND COMMERCIAL TRUCKERS STAY SAFE ON THE ROAD. With these online resources and reporting tools, NHTSA can help you ensure your rig is free from defects — and warn other truckers of potential problems. * Use our vehicle search tool to find information on safety recalls. Our VIN lookup tool includes results for some medium/heavy truck manufacturers and information on truck investigations. * Report a safety problem. Think your rig has a safety defect? Report the problem. * Call or chat with us. NHTSA's Vehicle Safety Hotline agents can assist you in reporting a safety problem or checking on a recall. * Get recall alerts on your phone. Download NHTSA's free SaferCar app for iOS and Android. * Sign up for email alerts. Consumers can sign up for email notifications about safety recalls for their work vehicles — and personal vehicles. FREQUENTLY ASKED QUESTIONS WHY IS IT IMPORTANT TO REPORT A POTENTIAL SAFETY DEFECT TO NHTSA? Your calls, letters and electronic submissions help lead to recalls. Your submissions provide valuable information concerning real-world experience. The result? You, your fellow truckers and manufacturers are made aware of unsafe vehicles and equipment faster, which leads to recalls and repairs at no cost to the owner—and ultimately, lives are saved. HOW IS MY REPORT USED? The information you share with NHTSA is catalogued according to vehicle make, model, model year, manufacturer, and the affected part, assembly, or system. Our staff continuously analyzes complaints for trends to determine if an unusual number of complaints have been received on any specific line of vehicles, tires, or equipment. If a trend is suspected and a problem has a potential for causing a risk to safety, NHTSA will open an investigation. Your personal information is protected per the Privacy Act of 1974. HOW DOES THE RECALL PROCESS WORK? Reporting a problem is the first step in helping us identify safety problems. During an investigation, investigators perform a detailed technical analysis of the issue using all available information (including, but not limited to, service bulletins, consumer complaints, warranty claims, crash and injury data, part sales, inspections, tests, surveys and other documents prepared by the manufacturers). If NHTSA’s analysis of the data indicates a safety-related defect exists, the manufacturer is directed to conduct a recall. If the manufacturer does not initiate a recall, the government can order the manufacturer to do so. If a safety-related defect exists in a motor vehicle or a piece of motor vehicle equipment, the manufacturer must fix it for FREE. HOW MANY COMPLAINTS MUST BE RECEIVED BEFORE NHTSA WILL LOOK INTO THE SITUATION? There is no set number. It depends on the vehicle population and severity of the consequences. Sometimes one complaint is all it takes to open an investigation. HOW CAN I REPORT A PROBLEM? There are four ways: * Web: Electronically report a problem by visiting www.nhtsa.gov. * Phone: Call our Vehicle Safety Hotline at 888-327-4236 from anywhere in the United States, including the Virgin Islands and Puerto Rico. A NHTSA representative will record your problem information. Representatives are on duty from 8 a.m. to 8 p.m. ET Monday through Friday. Spanish-speaking representatives are also available. Individuals with hearing impairments can make a direct inquiry to NHTSA by calling our teleprinter (TDD) number, 800-424-9153. * Mail: Send a letter describing your problem. We may still need to contact you directly for more detailed information, so please include a phone number where you can be reached. We can also send you a postage-paid complaint form so you can provide the necessary information about your complaint and return it to us. Call 888-327-4236 to obtain the form. Send all correspondence to: NHTSA Office of Defects Investigation (NEF-100) West Building 1200 New Jersey Avenue SE Washington, DC 20590 * Fax: Fax your letter or complaint form to: 202-366-1767. WHY DO YOU REQUEST AUTHORIZATION TO SEND MY PERSONALLY IDENTIFIABLE INFORMATION TO THE MANUFACTURER OF MY VEHICLE AS PART OF REPORTING A PROBLEM? Providing personally identifiable information to the manufacturer is optional and NHTSA will respect a driver’s request to remain anonymous throughout the process. However, in order for NHTSA to engage in meaningful dialogue with the manufacturer about the problem you are experiencing, it is very helpful if NHTSA can provide the VIN to the manufacturer. That way, the manufacturer can identify the options that were built into the truck and better understand the influence these options may have on the safety problem. Sometimes it may be necessary for the manufacturer to talk directly to the driver of the vehicle to fully understand the safety problem. Other times it is a matter of properly identifying all vehicles that possess the safety problem. Sharing this information with the manufacturer can increase our ability to get a manufacturer to recall a vehicle. NHTSA Information * About NHTSA * Careers & Internships * Contact Us * Recall Information * Report a Safety Problem Information For * Vehicle Manufacturers * State Governments * Enforcement & Justice NHTSA Sites * SaferCar App * TrafficSafetyMarketing.gov * EMS.gov * 911.gov Website Information * Web Policies & Notices * Accessibility * FOIA * Privacy Policy * Information Quality * Vulnerability Disclosure Policy * No Fear Act Data * Ethics * Civil Rights * Office of Inspector General * OIG Hotline * BusinessUSA * USA.gov * WhiteHouse.gov National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, D.C. 20590 888-327-4236 888-275-9171 (TTY) Twitter LinkedIn Facebook Youtube Instagram Submit Feedback > × RESEARCH REQUESTS Fees & Copying Services: $50 per hour / $0.10 per page By authority listed in Title 49, Code of Federal Regulations, Part 7, there are fees assessed by TIS for this service. We charge a standard labor charge of $50.00 per hour for requests involving computer searches, locating and copying documents. In addition, we charge duplication fees, which are $0.10 per page for paper-based or imaged documents. Some files are only available on microfiche; which means you will receive paper-based copies of microfiche sheets. Research Requests (0) CONTACT INFORMATION All fields are required unless indicated First Name (Required) Last Name (Required) Company Name (Required) SHIPPING INFORMATION All fields are required unless indicated Address (Required) Address Line 2 (Optional) City (Required) State (Required) ZIP Code (Required) Phone (Required) Email Address (Required) cancel complete request ×