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WELCOME TO OUR BRAND NEW BETA VERSION...


MORE GOOD THINGS ON THEIR WAY...



Market Snapshot
 * BSE 500: 24605.7 -0.27%
 * BSE 200: 7825.46 -0.28%
 * BSE 100: 18575.54 -0.29%
 * BSE Mid-Cap: 26372.58 -0.44%
 * BSE Small-Cap: 29905.07 -0.10%
 * BANKEX: 49487.19 -0.16%
 * BSE IT Sector: 28592.93 -0.70%
 * Nifty 50: 18285.4 -0.34%
 * Nifty 500: 15515.95 -0.19%
 * Nifty 200: 9573.9 -0.21%
 * Nifty 100: 18170 -0.27%
 * Nifty Midcap 100: 33031.35 0.21%
 * Nifty Small 100: 9949.4 0.01%
 * Nifty IT: 28890.8 0.06%
 * Nifty PSU Bank: 3987.3 -0.51%
 * BSE Sensex: 61649.72 -0.20%

News:
 * Avanti Feeds gains after Q4 PA...
 * Cummins India Q4 PAT climbs 68...
 * SKM Egg Products hits the roof...
 * Hindalco slips as Q4 PAT slide...
 * M&M exits Mahindra CIE Automot...

 * Pound to INR: 102.85 -0.21%
 * Yen to INR: 0.60 -0.27%
 * Dollar to INR: 82.84 0.01%
 * Euro to INR: 89.36 -0.25%

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RESIDENT INDIANS


All Products trading and queries


 * 022-40508080
 * 022-61480808


 * Trading Queries: helpdesk@axisdirect.in


Demat Queries

 * 022-68515400
 * dphelp@axisdirect.in


Customer Care Timings:

 * Monday to Friday: 8.45 AM - 5.30 PM IST
 * Saturday: 10:00 AM to 01:00 PM IST (1st, 3rd and 5th)


Commodities and Currency trading


 * helpdesk@axisdirect.in
 * 022-42274564


Customer Care Timings:

 * Monday to Friday: 8.45 AM - 11:55 PM IST


NRI

 * nri@axisdirect.in


For order placement / Queries :

 * UAE : 8000188290 (Toll Free)
 * UK :8000315086 (Toll Free)
 * SGP : 8001013356 (Toll Free)
 * AUS : 1800735536 (Toll Free)
 * Other Countries : 022-61480809

   
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   Cyber Attack Queries:
   022-61480808
   cybersecurity@axisdirect.in
   ×
   
   
   INVESTOR GRIEVANCES ESCALATION MATRIX FOR AXIS SECURITIES TRADING AND DEMAT
   ACCOUNT CUSTOMERS: -
   
   Customer Care Level 1 Level 2 Level 3
   
   Details of Contact Person Address Contact No Email Id
   
   Customer Care Information required while registering the query:
   
   Client name
   Client code
   Mobile number
   Complaint description
   Please send the
   query from your
   registered E-mail Id
   for security purpose Customer Service Team Axis Securities Limited, Aurum Q
   Parć, Q2 Building, Unit No. 1001, 10th Floor, Level – 6, Plot No. 4/1 TTC,
   Thane - Belapur Road, Ghansoli, Navi Mumbai, Pin Code – 400710. RI 022
   40508080 / 022 61480808  NRI: 022-61480809 RI: helpdesk@axisdirect.in
   dphelp@axisdirect.in cybersecurity@axisdirect.in
   NRI: NRI@axisdirect.in cybersecurity@axisdirect.in
   
   
   Working Hours - 9 am to 6 pm all trading days
   
   Details of Contact Person Address Contact No Email Id ESC Level 1: Head -
   Customer Service If you do not receive a satisfactory response at customer
   care,please contact our Customer Service Head Mr. Bidhu Bhushan Panda Axis
   Securities Limited, Aurum Q Parć, Q2 Building, Unit No. 1001, 10th Floor,
   Level – 6, Plot No. 4/1 TTC, Thane - Belapur Road, Ghansoli, Navi Mumbai, Pin
   Code – 400710. 022-68555569 customer.grievance@axisdirect.in
   
   
   Working Hours - 9 am to 6 pm all trading days
   
   Details of Contact Person Address Contact No Email Id ESC Level 2:
   Compliance Officer Incase you are not satisfied with the response at Level 1
   within 7 working days, you could contact our Compliance Officer Mr. Jatin
   Sanghani Axis Securities Limited, Aurum Q Parć, Q2 Building, Unit No. 1001,
   10th Floor, Level – 6, Plot No. 4/1 TTC, Thane - Belapur Road, Ghansoli, Navi
   Mumbai, Pin Code – 400710. 022-68555574 compliance.officer@axisdirect.in
   
   
   Working Hours - 9 am to 6 pm all trading days
   
   Details of Contact Person Address Contact No Email Id ESC Level 3: CEO
   In absence of response/complaint not addressed to your satisfaction at Level
   2, you may lodge a complaint to our CEO Mr. Pranav Haridasan Axis Securities
   Ltd , Unit 002 A, Building - A, Agastya Corporate Park, Piramal Realty,
   Kamani Junction, Kurla West, Mumbai - 400 070. 022-68555565 ceo@axisdirect.in
   
   However, in absence of response/complaint not addressed to your satisfaction,
   you may lodge a complaint with SEBI at
   https://scores.gov.in/scores/Welcome.html or Exchange at
   https://investorhelpline.nseindia.com/NICEPLUS/. Please quote your Service
   Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange
   portal.
   
   
   Working Hours - 9 am to 6 pm all trading days
   
   
   REQUEST STATEMENT
   
   ×
   
   Get your Statement over your registered e-mail id.
   
   
   
   
   
   EMAIL
   
   Send an e-mail to robohelp@axissecurities.in from your registered e-mail id
   with the short-codes given below as the subject of the mail
   
   SMS
   
   Send a SMS to 7045770457 from your registered mobile number. Only mention the
   short-code given below
   
   Statement Type Short-Code Holding Statement DPHOLDING Transaction Statement
   CYSOA (For the Current Financial Year)
   LYSOA (For the Last Financial Year) Client Master List (Only for NSDL) DPCML
   Capital Gain & Loss statement CYPNL – (For the Current Financial Year)
   LYPNL – (For the Last Financial Year) Demat Invoice (Latest Bill) DPBILL
   
   You shall receive a mail with the requested statement within 12-24 hrs of
   placing the request
   
   

   

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Corporate Office Address

Unit 002 A, Building - A, Agastya Corporate Park, Piramal Realty, Kamani
Junction, Kurla West,
Mumbai - 400 070.

Telephone Numbers

022-40508080

022-61480808

Customer care Timings

Mon- Fri: 08.45 to 17.30 IST

1st, 3rd and 5th Sat: 10.00 to 13.00 IST

Email Address

In case of any queries please write to: helpdesk@axisdirect.in

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Investments in securities market are subject to market risks. Read all the
related documents carefully before investing.
Axis Direct is a brand under which Axis Securities Limited offers its retail
broking and investment services.Trading Member| Axis Securities
Limited,CINNo.U74992MH2006PLC163204 | SEBI Single Reg. No.- NSE, BSE,MSEI, MCX &
NCDEX – INZ000161633 | ARN- 64610 SEBI-Research Analyst Reg. No. INH 000000297
IRDA Corporate Agent (Composite) Reg. No. CA0073 | Portfolio Manager Reg. No.-
INP000000654 | SEBI Depository Participant Reg. No. IN-DP-403-2019 |Investment
Advisor Reg No. INA000000615 (Non Individual, Reg. Expiry date - 02-04-2024,
Compliance Officer – Mr. Jatin Sanghani, Email –
compliance.officer@axisdirect.in, Tel No. – 022-68555574, SEBI office addresses-
https://www.sebi.gov.in/contact-us.html)
In case of any grievances please write to: helpdesk@axisdirect.in
Registered office address: Axis House, 8th Floor, Wadia International Centre,
Pandurang Budhkar Marg, Worli, Mumbai-400025. Administrative office
address:Aurum Q Parć, Q2 Building, Unit No. 1001, 10th Floor, Level – 6, Plot
No. 4/1 TTC, Thane - Belapur Road, Ghansoli, Navi Mumbai, Pin Code – 400710.
Attention Axis Direct Investors
 * Stock Brokers can accept securities as margin from clients only by way of
   pledge in the depository system w.e.f. September 1, 2020.
 * Update your mobile number & email Id with your stock broker/depository
   participant and receive OTP directly from depository on your email id and/or
   mobile number to create pledge.
 * Pay 20% upfront margin of the transaction value to trade in cash market
   segment.
 * Investors may please refer to the Exchange's Frequently Asked Questions
   (FAQs) issued vide notice no. 20200731-7 dated July 31, 2020 and 20200831-45
   dated August 31, 2020 and other guidelines issued from time to time in this
   regard.
 * Check your Securities /MF/ Bonds in the consolidated account statement issued
   by NSDL/CDSL every month.

 * Contact details: To prevent unauthorized transactions in your account, kindly
   update your mobile numbers/email IDs with your stock broker, M/S Axis
   Securities.Receive information of your transactions directly from Exchange on
   your mobile/email at the end of the day.
 * KYC NotificationKYC is one time exercise while dealing in securities markets
   - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual
   Fund etc.), you need not undergo the same process again when you approach
   another intermediary
 * KYC details: Please update your KYC attributes i.e Income range, Email Id,
   Mobile number, Address in your Trading & Demat account.Please link your
   Aadhaar with PAN number for smooth functioning of your account.
 * Advisory against Tips:Investors are advised not to blindly follow the
   unfounded rumours, Tips given in social networks, SMS, WhatsApp, Blogs etc.
   and invest only after conducting appropriate analysts of respective
   companies. Beware of fraudster entities operating throughout India and
   sending bulk messages on the pretext of providing investment tips and luring
   investors to invest with them in their bogus firms by promising hefty
   profits.
 * IPO Investment:No need to issue cheques by investors while subscribing to
   IPO. Just write the bank account number and sign in the application form to
   authorise
   your bank to make payment in case of allotment. No worries for refund as the
   money remains in investor's account.
 * Client Registration Documents:Client Registration Documents are now available
   in Vernacular Language for NSE for BSE for MCX For NCDEX
 * ADVISORY TO DEMAT ACCOUNT HOLDERS:Click here to know more
 * NSDL Customer Centric Initiatives (Dos and Dont's):Click here to know more
 * CDSL Dos and Dont's:Click here to know more
 * Attention investors:Click here to know more
 * Filing complaints on SCORES - Easy & quick:
   a. Register on SCORES portal
   b. Mandatory details for filing complaints on SCORES are
   i. Name, PAN, Address, Mobile Number, E-mail ID.
   c.Benefits:
   i. Effective communication
   ii. Speedy redressal of the grievances.
 * Central Vigilance Commission (CVC): Please visit CVC website at
   https://pledge.cvc.nic.in and take "Integrity Pledge" to be an active part of
   the "Satark Bharat, Samriddh Bharat" (Vigilant India, Prosperous India).
 * Precautions for clients dealing in Options:Click here to know more.
 * E-Voting Links: NSDL Voting Link, CDSL Voting Link.
   
   

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