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Addressing Compliance Risks in Legacy ECM Systems
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ADDRESSING COMPLIANCE RISKS IN LEGACY ENTERPRISE CONTENT MANAGEMENT SYSTEMS

Organizations that want to manage their content efficiently and securely are
finding themselves constrained by antiquated legacy Enterprise Content
Management (ECM)systems. Compliance rules and security standards governing
content and data have become more numerous and restrictive. As these pressures
mount, legacy ECM systems are showing themselves to be deficient for cloud
content management, interoperability, use with big data tools and business
continuity. Usability for end users also suffers. Modern alternatives are
emerging that enable organizations to overcome the barriers to secure, efficient
and compliant content management.


THE GOALS OF MODERN ECM STRATEGY

IT departments can get so caught up in dealing with legacy ECM that they lose
sight of what they actually want to accomplish in content management. Content
management is not about administering ECM systems. It’s about making content and
data into a valuable asset of the enterprise. It means enabling employees to be
more productive by making content easier to find and manage.

Data is such a critical asset; protecting and securing it should be central to
every ECM strategy. The value of business information will forever continue to
increase. Prioritizing how that content is managed, leveraged and protected is
essential to a company’s success.

Data security and compliance are further goals of modern ECM. Businesses must
now abide by many regulations governing content. These range from privacy laws
and the new consumer “right to be forgotten” to healthcare records regulations
and evidence preservation in litigation. In terms of security, content needs to
be protected against data breach and malicious interference with data integrity,
as well as threats to content availability like ransomware.


EFFICIENCY CHALLENGES IN LEGACY ECM

Legacy ECM is a barrier to realizing the efficiency and security goals of ECM
strategy. Old ECM platforms create operational inefficiencies by being
frequently flagged during security system audits. This, in turn, strains budgets
with excessive maintenance and human capital costs. Often, these legacy
systems—with architectures unsuitable for the IT modern era—have been in place
for decades. It can be difficult, or even impossible in to find experienced
people that understand these systems and can support them in production. From
the end-user perspective, the archaic architecture makes it difficult to search
and find content when and where they need it.


SECURITY COMPLIANCE RISKS OF LEGACY ECM

An ECM solution must ensure that the data it holds remains governed and secure.
If an ECM solution does not align with current standards and controls, it will
fail. Ultimately, the responsibility is on the organization to perform the due
diligence required to ensure that the solutions and configurations in place are
kept current.

Today’s most dangerous cyber threats target older code, such as that found in
legacy ECM systems. These applications Expose organizations to security risk
because they are vulnerable to attack vectors their creators could not have
imagined when they were built. For Instance, consider the attack surface that
gets exposed when a legacy ECM, written before the advent of the Internet, gets
moved to a public cloud environment. Such a system has many vulnerabilities that
can easily exploited by today’s malicious actors.

When it comes to user security, legacy ECM solutions can force the hand of
organizations to adopt less than ideal administration scenarios. In many cases,
this is due to these systems not being capable of interacting with industry
standard security and identity management systems. This ultimately results in
organizations trying to manage security in multiple places. Updates in one
location do not replicate automatically in others. Admins are then faced with
multiple points of failure.

For example, has an admin allowed somebody access rights to something on one
system that they do not have in the other systems? Is auditing occurring across
all these systems? As a user’s job changes, security rights and roles also
change, and the complexities are compounded in managing these in more than one
location.

The potential for human error further exposes legacy ECM systems to compliance
risk unless those systems are carefully considered and managed. Many breaches
happening today, particularly in the government sector, are related to this
weakness. Security concerns are expanded further when legacy ECM systems are
left stagnant, making them an easy target for data breaches.


MITIGATING LEGACY ECM COMPLIANCE RISKS

Legacy ECM platforms are noticeably underservicing organizations, creating risk
exposure and ultimately becoming a roadblock for businesses to realize the true
value of their information assets. It is imperative that organizations, from the
top down, use their information initiatives and ECM strategies to routinely
reevaluate the state of security and compliance. This will ensure that their ECM
solutions do not become legacy obstacles and sources of risk that compromise an
organization’s success.

In many cases, moving away from legacy ECM is viewed as an insurmountable task.
But it does not have to be this way. For over 40 years, Systemware has helped
the world’s largest institutions migrate from their aging systems onto the
modern Content Cloud platform. With the right approach to ECM strategy and a new
and modern system to back it up, a business can focus more on growth and less on
content security and compliance risks.

By Mike Genovese|2022-09-07T15:26:22-05:00September 7th, 2022|compliance,
Content Cloud, Content Management, Content Services, Cybersecurity, data
privacy, Enterprise Content Management, Information Governance, Information
Strategy, Regulatory Compliance|

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ABOUT THE AUTHOR: MIKE GENOVESE


Michael Genovese has over 35 years of industry experience and joined Systemware
at the start of 2020 as the Director of Product Innovation. Prior to Systemware,
he held the position of Vice President at Broadridge Financial Solutions where
for nearly 20 years was responsible for their records management service
offering focusing primarily on data and report mining. His experience with
records management began at Anacomp where he assisted in building their new
online offering called COFI, which later evolved into the DocHarbor product.
Michael holds a MBA and undergraduate degrees in Computer Science and Business
Administration.


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