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RELENTLESSLY CURIOUS AND AMBITIOUS, WE ARE FOCUSED AND PASSIONATE ABOUT MANAGING
COMMERCIAL AND MIXED-USE REAL ESTATE, OUR CLIENTS, THE OCCUPIERS IN THEIR
BUILDINGS, THE PEOPLE WE EMPLOY AND THE PLANET AND COMMUNITIES WE SHARE.


OUR APPROACH


TO HELP NAVIGATE OUR RAPIDLY CHANGING AND COMPLEX WORLD, AT MAPP WE TALK ABOUT
V1.0, V2.0, V3.0 AND V4.0 - FOUR DISTINCT YET INTERDEPENDENT AREAS OF PROPERTY
MANAGEMENT.


V1


OUTSTANDING PROPERTY MANAGEMENT

We manage data, risk, occupiers and service charges, look after the fabric of
buildings, deliver procurement and facilities management, collect rents and
report on anything that moves.




V2


PEOPLE-FIRST EXPERIENCES

Our skilled team of guest experience managers, asset transformation consultants,
social impact and mobilisation professionals, building consultancy team and
specialists in flex, tech and occupier engagement transform buildings and
occupier expectations. Together, we help clients deliver great and relevant
buildings.




V3


PIONEERING SUSTAINABLE MANAGEMENT

Our Building Consultancy, Mechanical and Electrical and Sustainability teams
work with owners of real estate to deliver their ESG agenda and maximise
environmental performance.

Our team are leaders in educating, evaluating and eradicating carbon, waste and
plastic. We also focus on improving air quality, levels of well being and
creating social value and impact.




V4


TAILORED TECHNOLOGY

We automate processes, connect devices and collate data, enabling our
specialists to make better decisions and spend more time delivering value.

The future of real estate is the physical augmented by the virtual and the best
spaces will balance both.


Proud
to be a certified B Corp

We hold ourselves to the highest standards of social and environmental
performance, transparency, and accountability. That commitment has seen us
become a Certified B Corporation – the first and only major UK real estate
consultancy to achieve that.


NEWS & VIEWS

19/10/2023


MARTYN’S LAW – OCTOBER UPDATE

28/09/2023


SOLAR PV: THE HOT TOPIC IN REAL ESTATE

11/09/2023


MAPP LAUNCHES ENERGY BY MAPP

08/09/2023


BUILDING SAFETY ACT: AUGUST ’23 UPDATE

04/08/2023


AEW TO UNDERTAKE £4.7M REFURBISHMENT OF SPECTRUM BUILDING WITH BUILDING
CONSULTANCY BY MAPP

19/06/2023


MAPP TO BECOME AN EMPLOYEE-OWNED BUSINESS

05/06/2023


MARTYN’S LAW – IMPACT AND CONSIDERATIONS FOR THE PROPERTY INDUSTRY

26/05/2023


MAPP STRENGTHENS ITS ASIA PLATFORM ALONGSIDE PARTNERS MILLENNIUM GROUP AND
ALLSOP

16/03/2023


INVESTMENT BOOST TO MAPP’S FACILITIES MANAGEMENT (FM) TEAM WITH NEW HIRES



More news & views


GET TO KNOW US


WE BELIEVE THAT BETTER PEOPLE MEANS A BETTER CULTURE THAT DELIVERS BETTER WORK.
WE ARE UNITED BY A COMMON PURPOSE AND A DESIRE TO BE A GREAT PLACE TO WORK.

More of our people and bios

Charlotte Campbell

Executive Director - Head of Branding, Marketing and Communications (London)

Raj Singh

Executive Director - Head of Facilities Management Operations (Manchester)

Martin Holland

Senior Executive Director - Head of Accounting Services (London)

James Lane

Executive Director, Building Consultancy (London)


10 GOOD REASONS TO WORK WITH US


WE ARE PASSIONATE ABOUT PROPERTY MANAGEMENT

Well into our third decade, MAPP remains passionate about Property Management,
focused on offering a world-class service and transforming the way properties
are managed in a sector that is changing like never before.

We are passionate about what we do, relentlessly curious about the future and
proud to manage a growing £25bn+ portfolio.

It’s all we do – being second best is not an option.


AND OUR PEOPLE ARE PASSIONATE TOO

A great company needs great people and MAPP is committed to being a great place
to work.

Our people enjoy the challenges of managing real estate, engaging with clients,
occupiers and suppliers, are ambitious and make a difference.

We have a growing team of 600+. In 2022, Newsweek declared we were the 30th best
place to work in the UK. We topped the Real Estate sector.


CONTROLS, SYSTEMS AND PROCEDURES

These are absolutely essential and form the bedrock of our core V1.0 service:
risk, reporting, financial management and compliance.

We offer a variety of reporting configurations to ensure complete transparency,
outstanding service and statutory compliance.

We constantly measure our internal targets and find ways to improve our service
to owners and occupiers. Regulated by RICS, the FCA, and audited by BDO, we
believe in complete transparency.


OTHERS LOVE WHAT WE DO

MAPP has a proven track record in acting for some of the UK’s most high-profile
and demanding Funds, REITs, Investment Managers and a growing international
client base.

Many of our clients started us off with one property and subsequently instructed
us on other properties and portfolios.

We manage £25bn+ of commercial real estate for clients including Schroders,
Barings, Warburg, AEW and Frasers.


WE LOVE OUR OCCUPIERS

Our first love is always to our clients, but without occupiers, a building will
never boast healthy retention rates, achieve the best rents and deliver on the
business plan.

MAPP’s site team is crucial to our service, so we don’t outsource them, we
employ them in our main company. We have a growing dedicated occupier team, all
dedicated to delivering a great welcome and experience.


WE TELL IT LIKE IT IS

Honesty and integrity are absolutely essential to our business.

Communication forms an essential part of what we do. Sometimes the truth might
be awkward, but we prefer awkwardness to a veneer of platitudes and covering up
issues that need to be addressed.

Managing a property involves dedication and hard work. We can only make it real
if we roll up our sleeves and get stuck in.

The reality is that we never stop – there is always so much to do and we love
the challenge.


OWNERSHIP AND PERFORMANCE IN PERFECT ALIGNMENT

MAPP is entirely owned by its people, all of whom are committed to building a
great business and delivering something different and extraordinary.

Every single member of the team, whether through direct share ownership, Company
Share Option Plan or our profit share scheme has a direct financial interest in
ensuring that our business and the properties we manage are successful.

This is personal.


WE LOVE CHANGE

Property Management is an exciting place to be as the pace of change
accelerates.

RE-DEFINED revolutionises the approach to Flex and Managed Workplaces. Energy by
MAPP helps clients procure and manage utility supplies and our Building
Consultancy and Asset Management teams go from strength to strength. Having
recently launched our V4.0 Consultancy service and core offering, we routinely
use new technologies to deliver the best.

Inertia has no place in our business.


WE ARE STRATEGICALLY PAROCHIAL

The world might be big and interesting but there is more than enough for us to
focus on in the UK.

In addition to our Head Office in London, our growing offices in Bristol,
Manchester, Glasgow and Birmingham underpin our ability to manage property
across the UK. More than half of our people now work outside London, helping us
deliver a more personalised service.


WE ARE SUSTAINABLE TO OUR CORE

Operating in a sustainable way is fundamental and we have been and remain way
ahead of the pack thanks to our dedicated sustainability team. We were the first
Real Estate Consultancy in the UK to become a B Corporation and are committed to
being a Net Zero Business by 2025.

In addition to our B Corp status, MAPP is ISO 14001 certified. This is only
achieved by businesses who truly balance profit and purpose.

We also work with charities like Resurgo, helping individuals who are challenged
with particular barriers into employment within the built environment.

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 * What we do
 * Who we work with
 * Inside MAPP
 * News & views
 * Contact

Join our team


PROUD TO BE A CERTIFIED B CORP


 * Certificates, Policies, Reports and Documents

 * LinkedIn
 * Twitter
 * Facebook
 * Instagram

© MAPP 2023. All Rights Reserved.

MAPP (Property Management) Limited | Company number: 03602713
CoAuthorised and regulated by the Financial Conduct Authority | FRN 528485

Emergency contact number: 0800 389 0100

 * Home
 * What we do
 * Who we work with
 * Inside MAPP
 * News & views
 * Contact




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