support.goto.com
Open in
urlscan Pro
52.84.174.85
Public Scan
Submitted URL: https://link.gotowebinar.com/email-welcome
Effective URL: https://support.goto.com/webinar/system-check-attendee?c_prod=g2w&c_name=email&c_cmp=welcome
Submission: On September 15 via api from IE — Scanned from DE
Effective URL: https://support.goto.com/webinar/system-check-attendee?c_prod=g2w&c_name=email&c_cmp=welcome
Submission: On September 15 via api from IE — Scanned from DE
Form analysis
3 forms found in the DOMPOST
<form data-wa-formname="web2call-form" class="customerInfoForm" method="post" action="" data-url="/ajax/careCreateTicket.jsp" data-useget="">
<ul class="text-left">
<li>
<img src="" class="webform-auth webform-avatar" alt="product image">
<span class="webform-auth webform-name-value"></span>
<span class="webform-auth webform-email-value"></span>
<span class="webform-auth webform-alt-email-text"><a data-wa-link="link_care-footer_#" href="#" class="webform-alt-email">USE A DIFFERENT EMAIL</a></span>
<input type="text" name="emailAddress" placeholder="Your email address" class="handleErr emailAddress webform-email webform-nonAuth" autocomplete="off">
<span class="form-helper-text error webform-email-error webform-nonAuth hide">Please enter a valid email address.</span>
</li>
<li>
<select class="reasonType optional" name="reasonType" required="">
<option value="">Reason for call</option>
<option value="Support">Support</option>
<option value="Billing">Billing</option>
<option value="Sales">Sales</option>
</select>
</li>
<li>
<textarea type="textarea" name="question" placeholder="Issue details" class="handleErr question optional"></textarea>
</li>
</ul>
<div class="col-xs-12 careBoldAiW2c2c_form__buttons">
<input type="submit" value="Get Phone Number" class="button submit submitTicket">
<div class="skipButton webform-nonAuth">Skip this step</div>
</div>
</form>
Name: countryForm — POST #
<form name="countryForm" data-wa-formname="phoneselector-form" id="country-form" class="country-form col-xs-12" action="#" autocomplete="off" method="POST" data-phoneurl="/ajax/careFindPhone.jsp" data-useget=""
data-countryurl="/ajax/careFindPhone.jsp?country=true">
<input class="dropdown" name="countryInput" type="text" placeholder="Enter country name or scroll through the list below">
<i class="togo-icon togo-icon-closes close-form"></i>
<p class="call_error error">Please Enter Valid Country Name</p>
<select name="countrySelect" size="9" class="dropdownItemContainer"></select>
</form>
<form class="care-webform__fieldset">
<div class="care-webform__row">
<h2>Open Ticket</h2>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Name<span class="care-webform__required"> *</span></label>
<div class="care-webform__input__required">
<input class="care-webform__input userName" data-sfdckey="name" type="text" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Email<span class="care-webform__required"> *</span></label>
<div class="care-webform__input__required">
<input class="care-webform__input userEmail" data-sfdckey="emailAddress" type="text" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Phone<span class="care-webform__optional"> (optional)</span></label>
<div class="care-webform__input__optional">
<input class="care-webform__input" data-sfdckey="phone" type="text" maxlength="40">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific central pro rescue rescueassist rescuelens">
<label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="subject">
<option value="Please select">Please select</option>
<option value="Support">Support</option>
<option value="Billing">Billing</option>
<option value="Sales">Sales</option>
<option value="Account">Account</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific lastpass">
<label class="care-webform__label focused">Product Tier <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="productTier">
<option value="Please select">Please select</option>
<option value="Free">Free</option>
<option value="Premium">Premium</option>
<option value="Families">Families</option>
<option value="Teams">Teams</option>
<option value="MFA">MFA</option>
<option value="Enterprise">Enterprise</option>
<option value="Identity">Identity</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific lastpass">
<label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="subject">
<option value="Please select">Please select</option>
<option value="Login or Master Password ">Login or Master Password </option>
<option value="Technical Support">Technical Support</option>
<option value="Account and Billing ">Account and Billing </option>
<option value="Sales">Sales</option>
<option value="Getting Started ">Getting Started </option>
<option value="Other Topic">Other Topic</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper">
<label class="care-webform__label">Grasshopper Phone Number <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper-connect">
<label class="care-webform__label">Grasshopper Connect Phone Number <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper grasshopper-connect">
<label class="care-webform__label">Master Pin <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper grasshopper-connect">
<label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="subject">
<option value="Please select">Please select</option>
<option value="Billing Question">Billing Question</option>
<option value="Cancel Account">Cancel Account</option>
<option value="Grasshopper Account">Grasshopper Account</option>
<option value="Signing Up">Signing Up</option>
<option value="Voice Studio">Voice Studio</option>
<option value="Other Topic">Other Topic</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Your Location<span class="care-webform__optional"> (optional)</span></label>
<div class="care-webform__input__optional">
<input class="care-webform__input userLocation" data-sfdckey="question" type="text" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Issue Details<span class="care-webform__required"> *</span></label>
<div class="care-webform__input__required">
<textarea class="care-webform__input" data-sfdckey="question" maxlength="32000"></textarea>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__buttons">
<button class="care-webform__button cancel" type="button">Cancel</button>
<button class="care-webform__button submitTicket" type="submit">Send</button>
<div class="care-webform__error"></div>
</div>
</form>
Text Content
SUPPORT * Browse Products -------------------------------------------------------------------------------- * Try GoToWebinar Now * My Cases * Service Status * English * English * Nederlands * français * Deutsch * italiano * español * português * 日本語 * 中文 * 한국어 * Sign in * My Account * Personal Info * Sign In & Security * Admin Center * Billing Center * * My Trainings * My Incidents * My Webinars * * My Meetings * My Sessions * My Conferences * * My Vault * My Sessions * My GoToConnect * * Sign out We are currently experiencing an unplanned outage for this product. View Service Status LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge). Please wait while we check your system… Looks good! You can join a webinar. Oops! We found some compatibility issue(s). Checking operating system... Checking web browser... Checking internet connection... windows Your system cannot install the desktop software, but you can still join from a supported browser or mobile app. Your system cannot install the desktop software, but you can still join from a supported browser or mobile app. mac Your system cannot install the desktop software, but you can still join from a supported browser or mobile app. Your system cannot install the desktop software, but you can still join from a supported browser or mobile app. others Your system cannot install the desktop software, but if you are on Linux or Google Chrome OS then you can join from the most recent 2 versions of Mozilla Firefox or Google Chrome. You can also switch to the mobile apps or a Windows or Mac computer. Your system cannot install the desktop software, but if you are on Linux or Google Chrome OS then you can join from the most recent 2 versions of Mozilla Firefox or Google Chrome. You can also switch to the mobile apps or a Windows or Mac computer. chrome 49 49 You can join the webinar but may experience limited features unless you update your browser. Your browser cannot run GoToWebinar. Please try again from a different computer or join from the mobile app. firefox 51 51 You can join the webinar but may experience limited features unless you update your browser. Your browser cannot run GoToWebinar. Please try again from a different computer or join from the mobile app. safari 8 8 You can join the webinar but may experience limited features unless you update your browser. Your browser cannot run GoToWebinar. Please try again from a different computer or join from the mobile app. edge 1 0 ie 0 0 Internet Explorer is no longer supported. Please try again from a different computer or join from the mobile app. Internet Explorer is no longer supported. Please try again from a different computer or join from the mobile app. opera 0 0 Your browser cannot run GoToWebinar. Please try again from a different computer or join from the mobile app. Your browser cannot run GoToWebinar. Please try again from a different computer or join from the mobile app. msie 9 9 You can join the webinar but may experience limited features unless you update your browser. Your browser cannot run GoToWebinar. Please try again from a different computer or join from the mobile app. Internet connection - Weak Internet connection - Strong Bummer! Your Internet connection is slow. We recommend at least 1 Mbps of bandwidth. Learn how to speed it up. Next steps once issues are resolved Next steps GoToWebinar Attendee System Check for Classic Webinars OOPS! WE FOUND SOME COMPATIBILITY ISSUE(S). * OS - Windows 10 * Browser - Chrome 92 * Internet connection - Weak Bummer! Your Internet connection is slow. We recommend at least 1 Mbps of bandwidth. Learn how to speed it up. Test your system again View System Requirements Next steps once issues are resolved Try a test session First time Join a webinar Attendee Learn How Join guide Are you hosting a webinar? Check your system. DOWNLOAD THE APP TO CHECK IF YOUR MOBILE DEVICE IS COMPATIBLE. VIEW THIS PAGE IN A COMPUTER BROWSER TO CHECK DESKTOP REQUIREMENTS. Rate your Experience * About Us * Terms of Service * Privacy Policy * Trademark * Browse Products * Copyright © 2021 LogMeIn, Inc. All Rights Reserved COMMUNICATION & COLLABORATION GOTOCONNECT GOTOMEETING GOTOWEBINAR GOTOTRAINING JOIN.ME GRASSHOPPER OPENVOICE ENGAGEMENT & SUPPORT RESCUE GOTOASSIST IDENTITY & ACCESS LASTPASS PRO CENTRAL GOTOMYPC CALL SUPPORT We'll use your email address to have your information ready when you call. Please provide your email and a detailed description of your request so we can have your account information ready when you connect with the representative. * USE A DIFFERENT EMAIL Please enter a valid email address. * Reason for call Support Billing Sales * Skip this step CALL SUPPORT Call us using the phone number below: Call us and provide the ticket number below: CHANGE Toll Free: Long Distance: Please Enter Valid Country Name OPEN TICKET Name * Required Email * Required Phone (optional) Required Select a Topic * Please select Support Billing Sales Account Required Product Tier * Please select Free Premium Families Teams MFA Enterprise Identity Required Select a Topic * Please select Login or Master Password Technical Support Account and Billing Sales Getting Started Other Topic Required Grasshopper Phone Number * Required Grasshopper Connect Phone Number * Required Master Pin * Required Select a Topic * Please select Billing Question Cancel Account Grasshopper Account Signing Up Voice Studio Other Topic Required Your Location (optional) Required Issue Details * Required Cancel Send