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 * About Bank of America
 * Account changes
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 * Bank of America login issues
 * CDs & IRAs
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 * Medical & professional practice loans
 * Military banking
 * Mobile banking
 * Mortgage & home equity
 * Notary services
 * Online Banking & Bill Pay
 * Power of attorney
 * Privacy & Security
 * Small business banking
 * Student banking

 * About Bank of America
 * Account changes
 * Remove Digital Access
 * ATMs
 * Auto loans
 * Bank of America login issues
 * CDs & IRAs
 * Checking & savings
 * Corporate & institutional banking
 * Credit cards
 * Elder financial care
 * Estate services
 * International Travel
 * Investment & wealth management
 * Medallion signature guarantee
 * Medical & professional practice loans
 * Military banking
 * Mobile banking
 * Mortgage & home equity
 * Notary services
 * Online Banking & Bill Pay
 * Power of attorney
 * Privacy & Security
 * Small business banking
 * Student banking


BANK OF AMERICA CHECKING & SAVINGS CUSTOMER SERVICE

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BankingMortgage & home equityNotary servicesOnline Banking & Bill PayPower of
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WRITE TO US

Bank of America
PO Box 25118
Tampa, FL 33622–5118
Bank of America
PO Box 25118
Tampa, FL 33622–5118


CALL US

Your card or account number will be required.


GENERAL ACCOUNT INFORMATION
REPORT A LOST OR STOLEN ATM OR DEBIT CARD
OPEN AN ACCOUNT


800.432.1000
1.315.724.4022 (international collect; cell phone roaming charges may apply)
Mon–Fri 8 a.m.-11 p.m. ET
Sat–Sun 8 a.m.-8 p.m. ET
Spanish
800.688.6086
Mon–Fri 8 a.m.-11 p.m. ET
Sat–Sun 8 a.m.-8 p.m. ET
We accept calls made through relay services (dial 711).
Language interpretation services are available at no cost. You can request an
interpreter at a financial center or when speaking with an agent on the phone.
Your card or account number will be required.


GENERAL ACCOUNT INFORMATION
REPORT A LOST OR STOLEN ATM OR DEBIT CARD
OPEN AN ACCOUNT


800.432.1000
1.315.724.4022 (international collect; cell phone roaming charges may apply)
Mon–Fri 8 a.m.-11 p.m. ET
Sat–Sun 8 a.m.-8 p.m. ET
Spanish
800.688.6086
Mon–Fri 8 a.m.-11 p.m. ET
Sat–Sun 8 a.m.-8 p.m. ET
We accept calls made through relay services (dial 711).
Language interpretation services are available at no cost. You can request an
interpreter at a financial center or when speaking with an agent on the phone.


FAQS

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Most popular FAQs
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How can I find my ABA routing number?

Routing numbers (check routing, ACH routing and wire transfer ABA numbers) are
listed by transaction type and the state in which you opened your account. The
requestor should tell you which number is needed for your particular
transaction. In some cases, there are 2 sets of numbers for a particular state.

To find the routing number(s) for your state, visit the FAQs: Routing Numbers
web page and select the Change state link (if needed) in the first FAQ on the
page.

Want us to walk you through it?
Show me how to find my routing number in Online Banking
Show me how to find my routing number in Mobile Banking

What actions can I take to prevent fraud from occurring on my accounts?

Please visit the account & card security section of our website for information
you need to know and steps you can take immediately to help prevent fraud from
occurring on your accounts.

How can I order a new or replacement debit card?

Bank of America makes it easy for you to order a new or replacement debit card:

On our website

Log in to Online Banking to order a new or replacement debit card

Not an Online Banking customer? Enroll in Online Banking today

On your mobile device

Log in to the mobile app to order a new or replacement card

Get the app

Can I update the phone number, street address or email address associated with
my account?

Yes, Simply log in to Online Banking to update your personal information

Not an Online Banking customer? Enroll in Online Banking today

Want us to walk you through it?
Show me how to update my contact information in Online Banking (English)
Show me how to update my contact information in Online Banking (Spanish)
Show me how to update my contact information in Mobile Banking (English)
Show me how to update my contact information in Mobile Banking (Spanish)

What if I forgot or need to change my User ID or Password?

Simply visit the Bank of America home page and select the appropriate link on
the sign-in widget - Forgot ID/Password? - and follow the instructions provided.

Want us to walk you through it?
Show me how to recover or change my ID or Password in Online Banking
Show me how to recover or change my ID or Password in Mobile Banking

View all savings account FAQs »
View all account info & access FAQs »


FIND ATMS & FINANCIAL CENTERS

Use our financial center locator to find a convenient location or ATM near you.


SCHEDULE AN APPOINTMENT

Make an appointment to open an account or discuss your financial concerns at
your convenience.


CONNECT WITH US ON SOCIAL MEDIA

Privately message us by clicking the Send Message button on our Facebook
Page layer
Direct message @BofA_Help on our verified Twitter account layer
Our representatives are available:
Mon–Fri: 8 a.m.-9 p.m. ET
Sat: 8 a.m.-8 p.m. ET
Sun: 8 a.m.-5 p.m. ET

Privately message your name, ZIP code, phone number, inquiry and best time to
contact you. Please remember: Don't include account numbers or Social Security
numbers for security reasons and check to ensure you are using our verified
accounts.

Neither Bank of America Corporation nor any of its affiliates will ever ask you
for your Social Security number, account information, passwords or PINs via
Facebook or Twitter.

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Checking
 * Bank of America Advantage Banking
 * Student Banking
 * Debit Cards
 * Help for U.S. visa holders
 * Advantage Banking Clarity Statement
 * Business Checking

Savings
 * Bank of America Advantage Savings

CDs
 * CD Home
 * Featured CD
 * Fixed Term CD

IRAs
 * IRA Home
 * Bank IRAs
 * Merrill Edge® IRAsMerrill Edge® IRAs

Managing Your Account
 * Budgeting & Saving
 * Managing Your Bank Accounts
 * FAQs
 * Glossary
 * Short Term Savings Tool
 * BankAmeriDeals®
 * Keep the Change®
 * Switch to Bank of America

Access Accounts
 * Log in to Online Banking
 * Set up Direct Deposit
 * Personal Schedule of Fees
 * Request a Debit Card
 * Deposit Agreement and Disclosures


CHECKING

 * Bank of America Advantage Banking
 * Student Banking
 * Debit Cards
 * Help for U.S. visa holders
 * Advantage Banking Clarity Statement
 * Business Checking


SAVINGS

 * Bank of America Advantage Savings


CDS

 * CD Home
 * Featured CD
 * Fixed Term CD


IRAS

 * IRA Home
 * Bank IRAs
 * Merrill Edge® IRAsMerrill Edge® IRAs


MANAGING YOUR ACCOUNT

 * Budgeting & Saving
 * Managing Your Bank Accounts
 * FAQs
 * Glossary
 * Short Term Savings Tool
 * BankAmeriDeals®
 * Keep the Change®
 * Switch to Bank of America


ACCESS ACCOUNTS

 * Log in to Online Banking
 * Set up Direct Deposit
 * Personal Schedule of Fees
 * Request a Debit Card
 * Deposit Agreement and Disclosures

 * Locations
 * Contact Us
 * Help & Support
 * Browse with Specialist
 * Accessible Banking
 * Privacy
 * Children’s Privacy
 * Security
 * Online Banking Service Agreement
 * Advertising Practices popup
 * Site Map
 * Careers
 * Share Your Feedback
 * Your Privacy Choices


   ADVERTISING PRACTICES
   
   We strive to provide you with information about products and services you
   might find interesting and useful. Relationship-based ads and online
   behavioral advertising help us do that.
   
   Bank of America participates in the Digital Advertising Alliance ("DAA")
   self-regulatory Principles for Online Behavioral Advertising and uses the
   Advertising Options Icon on our behavioral ads on non-affiliated third-party
   sites (excluding ads appearing on platforms that do not accept the icon). Ads
   served on our behalf by these companies do not contain unencrypted personal
   information and we limit the use of personal information by companies that
   serve our ads. To learn more about ad choices, or to opt out of
   interest-based advertising with non-affiliated third-party sites, visit
   YourAdChoices layer powered by the DAA or through the Network Advertising
   Initiative's Opt-Out Tool layer. You may also visit the individual sites for
   additional information on their data and privacy practices and opt-out
   options.
   
   To learn more about relationship-based ads, online behavioral advertising and
   our privacy practices, please review the Bank of America Online Privacy
   Notice and our Online Privacy FAQs.

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Bank of America, N.A. Member FDIC. Equal Housing Lender

© 2024 Bank of America Corporation. All Rights Reserved.

Patent: patents.bankofamerica.com


 * YOUR PRIVACY CHOICES


 * SHARING AND SELLING OF PERSONAL DATA


 * CHILDREN'S PRIVACY

YOUR PRIVACY CHOICES

This feature allows you to manage your privacy choices. By selecting a category,
you can learn about your choices and make changes. Selections you make will
update your default settings. Where possible, we will provide you with a single
privacy profile and store settings across our brands. Occasionally there are
legal or technical limitations, where you have multiple user names or accounts,
that may prevent this from occurring. You should check your settings for
accuracy based on your relationship with us.
Local Privacy Notices and Requirements
The Privacy Choices displayed are specific to your local privacy requirements
and our privacy notices. For more information about how we protect your privacy,
including specific rights that may apply, please visit the Institutional Privacy
and the Consumer Privacy pages.
Marketing Preferences
To manage your general marketing preferences, please visit the “Control how we
can share your data and market to you” form on our Privacy Page.
California Residents
To learn more about your privacy rights as a California resident, please see our
California Consumer Privacy Act Notice.
To exercise your CCPA consumer rights to request, correct or delete your
personal information, please visit our CA Personal Information Request form.
To opt out of sharing and selling, open the “Sharing and selling of Personal
Data” tab and make a selection.

SHARING AND SELLING OF PERSONAL DATA

Sharing and Selling of Personal Data


Bank of America does not sell personal information, but we may share personal
information for targeted advertising. You have the right to opt-out of the
selling or sharing of your personal information.

By switching the toggle to the left and clicking save, you are indicating that
you do not want us to sell your personal information or share your personal
information for online targeted advertising activities.

If you do not have an account or if you are not logged into your account, your
request to opt-out of sale/sharing will be linked to your browser identifier
only and not linked to any account information because the connection between
your browser and the account is not known to us.

At any time, you may change your preference setting using the toggle bar. Any
manual adjustment will override previous settings.

CHILDREN'S PRIVACY

Always Active

Bank of America is committed to protecting children’s privacy and limiting the
collection and use of minor’s data.
For sites where we offer products or content to persons under 18 years of age,
the privacy settings are set to the highest level, limiting data collection to
what is required to run our website.
This setting blocks the collection and use of sensitive information.
To learn more about Children’s Privacy, see our Children's Privacy Page.

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