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Skip to main content APQC Logo Register Sign in Search keywords Close search dialog Search Icon Search Open search dialog Tools MenuGear Icon Close Close tools menu AVAILABLE TOOLS: * Resource Library Arrow with stem * Benchmarks on Demand Arrow with stem * APQC Process Classification Framework (PCF) * Cross-Industry Version * Industry Versions * Learn More About the PCF * Certification Arrow with stem * Training - Self Paced and In Person Arrow with stem * Research Agenda Arrow with stem * Peer to Peer Arrow with stem * Assessments * All Assessments * Open Standards Benchmarking Assessments * Rapid Performance Assessments * Capability Assessments * Blog Arrow with stem Have a question or need extra support? Check out our most frequently asked questions or feel free to contact us online or call us at 1-800-776-9676 or +1-713-681-4020 Main Menu MAIN NAVIGATION * About APQC Expand menu * Our Story * Our Team * Our Culture * Careers Expand menu * APQC Benefits * Corporate Responsibility * In the News * C. Jackson Grayson Scholarship Program * Membership Expand menu * Membership Types Expand menu * Enterprise Membership * Financial Management Membership * Human Capital Management Membership * Knowledge Management Membership * North Star Education Membership * Professional Services Membership * Supply Chain Management Membership * Benefits and Value * On-Demand Membership Demo * Current Members * Member Stories * Resource Library * Process Frameworks Expand menu * Industry-Specific Process Frameworks * How Organizations Use Process Frameworks * Process Classification Framework Frequently Asked Questions * Expertise Expand menu * Process & Performance Management Expand menu * Performance Management * Process Management * Data & Analytics * Knowledge Management Expand menu * What is Knowledge Management? * Start Your Program * Develop a Strategy & Program * Assess Your Program * Interactive KM Framework * Choose the Right Approach * Identify & Map Critical Knowledge * Communities of Practice * Excellence in Knowledge Management * Financial Management Expand menu * Finance Transformation * Financial Planning & Analysis * Human Capital Management Expand menu * Human Capital Management Strategy * Learning and Development * Talent Acquisition * The Employee Experience * Supply Chain Management Expand menu * Open Innovation * Supplier Relationship Management * Supply Chain Planning * End-to-End Processes * What We Do Expand menu * Benchmarking Expand menu * Benchmarks On Demand * Benchmarking for Professional Services Firms * Custom Benchmarking * Assessments * Research Expand menu * APQC's Sponsored Research and Data Collection * Advisory Services Expand menu * Assess Capabilities and Performance * Client Case Studies * Strategy Development * Strategy Execution * Content Management * Knowledge Manager Certification * Framework Professional Certification * Process Manager Certification * Training Expand menu * Online Training Courses * On-Site Training Courses * K-12 Education Services Expand menu * K-12 Education Solutions * Master Planning for Innovation (MPI) * Events Expand menu * 2025 Process & Knowledge Management Conference * On-Demand Webinars * Upcoming Webinars * Global Thought Leadership Institute SECONDARY NAVIGATION * Register * Sign in * Blog * Contact Us * Frequently Asked Questions Join APQC Breadcrumb 1. APQC 2. Expertise SUPPLY CHAIN MANAGEMENT APQC provides the Supply Chain Management (SCM) resources and expertise you need to make sure your supply chain is running at maximum efficiency. Whether you want to learn which supply chain measures to use with our Process Classification Framework® (PCF), adapt best practices, or benchmark your supply chain activities, we can help. With APQC, you can optimize current processes to reduce costs, improve cycle times, and add value. 1 BENCHMARKING TOOLS FOR SUPPLY CHAIN MANAGEMENT APQC offers a variety of tools designed specifically for SCM practitioners to optimize supply chain processes. These include benchmarks for annual planning and targeting top priority improvement areas. 2 APQC’S PROCESS CLASSIFICATION FRAMEWORK® (PCF) FOR SUPPLY CHAIN MANAGEMENT Our widely-used PCF is especially useful for organizations seeking to improve their supply chain processes. Use the PCF for a variety of activities, from implementing business process automation to establishing process baselines to within your supply chain. 3 AN EXTENSIVE AND EVER-EXPANDING REPOSITORY OF RESEARCH-BASED SCM RESOURCES Our Resource Library includes hundreds of SCM best practices, case studies, KPIs, and tools and templates. Find the information you need to measure, manage, and improve your supply chain performance. NOT SURE WHERE TO START? Open Innovation Supplier Relationship Management Supply Chain Planning -------------------------------------------------------------------------------- Interested in our SCM Research? Contact Marisa Brown Arrow with stem FEATURED RESOURCES ADVICE TO PROCUREMENT LEADERS: FOCUS ON WHAT YOU CAN CONTROL Learn More SALES AND OPERATIONS PLANNING IN SUPPLY CHAIN: 2024 QUICK POLL REPORT Learn More PROCESS CLASSIFICATION FRAMEWORK SUSTAINABILITY VIEWS Learn More SEE WHERE YOU STAND COMPARED TO YOUR PEERS Identify performance gaps and see exactly where you stand compared to your peers, using Open Standards Benchmarking and other APQC SCM resources. APQC provides a variety of KPIs, performance measures, and other essential resources to show you how your organization can reach best-practice performance levels in logistics. With more than 4,000 standardized measures spanning people, process, and technology, our Open Standards Benchmarking gives you an accurate, validated assessment of your organization. Start an assessment now Arrow with stem Document Supply Chain Measures Picking the Right Supply Chain Measures Supply Chain Planning Spotlight Gaining Insight with Supply Chain Control Towers > APQC is a resource we use to gain better insight into how we’re managing our > organization and how well we’re performing against the competition UPCOMING RESEARCH PROJECTS Check Out Our Recently Completed Research and What's Coming Up Arrow with stem EXPLORE THESE SCM RESOURCES 2024 SUPPLY CHAIN PRIORITIES AND CHALLENGES Toggle content * Reports & White Papers 2024 Supply Chain Priorities and Challenges: White Paper * Articles Preparing for 2024 Supply Chain Challenges and Priorities * Articles Three Frameworks for Creative Problem Solving in Supply Chain * Infographics 2024 Supply Chain Top Focus Areas SUSTAINABILTY TRENDS IN SUPPLY CHAIN Toggle content * Reports & White Papers Sustainability Trends in Supply Chain: DSCI-APQC Report * Articles Packing Materials and Supply Chain Sustainability * Articles Measuring and Reporting Scope 3 Emissions * Articles Refocusing on High-Impact Sustainability Wins IMPROVING COLLABORATION IN SUPPLY CHAIN Toggle content * Webinars & Videos Collaborate and Capture Critical Supply Chain Knowledge * Articles Break the Barriers to Collaboration Across the Supply Chain * Articles Identifying Critical Supply Chain Knowledge * Tools & Templates How to Document Supply Chain Knowledge PRODUCT DEVELOPMENT AND INNOVATION Toggle content * Reports & White Papers Connected Product Development: Cross-Industry Practices Report * Reports & White Papers New Product/Service Development Measurement: Cross-Industry Practices Report * Reports & White Papers New Product/Service Development Process: Cross-Industry Practices Report * Reports & White Papers New Product/Service Development Strategy: Cross-Industry Practices Report SUPPLY CHAIN BENCHMARKING Toggle content * Reports & White Papers Evolution of Benchmarking: A Supply Chain Perspective * Articles Why is Supply Chain Benchmarking Important? * Webinars & Videos Supply Chain Benchmarking: What, Why, and How * Infographics Value of Benchmarking in Supply Chain UPDATED SUPPLY CHAIN KEY BENCHMARKS Toggle content * Data and Measures Supply Chain Management Key Benchmarks: Cross Industry * Data and Measures Procurement and Logistics Employee Key Benchmarks: Cross-Industry * Data and Measures Supply Chain Planning Key Benchmarks: Cross-Industry * Data and Measures Procurement Key Benchmarks: Cross-Industry * Data and Measures Logistics Key Benchmarks: Cross Industry * Data and Measures Manufacturing Key Benchmarks: Cross-Industry * Data and Measures Product Development Key Benchmarks: Cross-Industry APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM). With more than 1,000 member organizations worldwide, APQC provides the information, data, and insights organizations need to support decision-making and develop internal skills. Learn more. US: 1-800-776-9676 INTL: +1-713-681-4020 FAX: 713-681-8578 * APQC on LinkedIn * APQC on YouTube * APQC on Facebook * APQC on Instagram * RSS Feed APQC 123 N. Post Oak Ln Houston, TX 77024 USA Footer * Guiding Principles * PRIVACY POLICY * TERMS OF SERVICE * BENCHMARKING CODE OF CONDUCT * Cookie Preferences © 1994-2024 APQC. All Rights Reserved