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Glance Networks Inc

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DISCOVER THE POWER OF GLANCE GUIDED CUSTOMER EXPERIENCES.

Join your customers in your app or website and deliver the human-to-human
guidance they need.

eBook: Drive Measurable Outcomes with Guided CX


OUTCOMES OF GLANCE GUIDED CX:

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BOOST CX FOR DIGITAL ENGAGEMENTS
SURPASS SALES TARGETS
IMPROVE CALL CENTER KPIs
INCREASE APP USAGE & TRANSACTIONS
ELEVATE ONBOARDING & TRAINING
DELIVER DIGITAL CONSULTATION


GLANCE GUIDED CX SOLUTIONS


SHARING & COLLABORATION TECHNOLOGIES TAILORED TO TRANSFORM YOUR ENTERPRISE

Glance’s Guided Customer Experience technologies work together like one of those
rare highly-functional families.

Glance uses best-in-class patented technologies and our two decades of expertise
to tailor for you a cloud-based Guided CX solution with the same human element
as an in-person interaction. Glance improves your digital customer engagements
by letting your sales rep, service rep, or trainer instantly join the customer
in your website or app, see their screen, and deliver human-to-human guidance.

Learn More
MAKING CUSTOMER CONSULTATIONS LESS TAXING

When TurboTax users have a question, Intuit service agents and tax experts use
Glance to join them in the app for an interactive tax consultation.

See the Intuit Case Study



GUIDED CX: ESTABLISH CONVENIENT, CONTEXTUAL CUSTOMER EXPERIENCE THAT DRIVES
MEASURABLE BUSINESS VALUE

Download the eBook written by Metrigy Research Strategic Consulting and Advising
to learn:

 * How Guided CX enables increased revenue.
 * How to enhance the customer experience with Guided CX.
 * Why visual engagement increases agent efficiency.
 * How to identify key situations that are ripe for Guided CX.

eBook: Drive Measurable Outcomes with Guided CX
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PARTNER INTEGRATIONS

Glance provides out-of-the-box integrations.

Plus our open API enables integration with any CRM, agent desktop, or contact
center tech. Your agents join customers in the app or website with the click of
a single button. Glance sessions are automatically logged in your CRM for
measuring positive impact on KPIs.

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READY TO SEE WHAT IT LOOKS LIKE TO DELIVER A GUIDED CUSTOMER EXPERIENCE?

It’s easier for us to show you than to describe it here in writing. Request a
live demo to see the many ways Glance can transform your customer experience.

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sales@glance.net


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