www.veritas.com Open in urlscan Pro
2.23.139.72 Public Scan

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Submitted URL:
http://telemetry.community.veritas.com/entt?product=ev
Effective URL:
https://www.veritas.com/support/en_US/50996
Submission: On July 20 via api (July 20th 2024, 9:01:24 am UTC) from OM — Scanned from CA

Form analysis
3 forms found in the DOM

javascript:;

<form id="form_SignIn" action="javascript:;">
  <div id="loginerror" class="alert alert-danger error-signin" role="alert" style="display: none;"> Sign in failed. Please try again. </div>
  <div id="isSessionExpired" class="alert alert-danger error-signin" role="alert" style="display: none;"> Your Session is Expired. </div>
  <div class="form-outline mb-4">
    <input type="text" id="signIn_Username" name="signIn_Username" class="form-control" autocomplete="off">
    <label class="form-label" for="signIn_Username" style="margin-left: 0px;"> Username</label>
    <div class="form-notch">
      <div class="form-notch-leading" style="width: 9px;"></div>
      <div class="form-notch-middle" style="width: 58.4px;"></div>
      <div class="form-notch-trailing"></div>
    </div>
  </div>
  <div class="form-outline mb-4">
    <input type="password" id="signIn_Password" name="signIn_Password" class="form-control" autocomplete="off">
    <label class="form-label" for="signIn_Password" style="margin-left: 0px;">Password</label>
    <a href="https://www.veritas.com/support/en_US/reset_password?returnURL=https://www.veritas.com/support/en_US" class="anchorval">
            <div class="form-helper mb-3 text-primary">Forgot Password</div>
          </a>
    <div class="form-notch">
      <div class="form-notch-leading" style="width: 9px;"></div>
      <div class="form-notch-middle" style="width: 82.4px;"></div>
      <div class="form-notch-trailing"></div>
    </div>
  </div>
  <div class="pt-3 pb-2">
    <div class="form-check">
      <input class="form-check-input" type="checkbox" value="" id="defaultUnchecked">
      <label class="form-check-label mt-1" for="defaultUnchecked">Remember me</label>
    </div>
  </div>
  <hr>
  <p class="">Don’t have an account?<a href="https://www.veritas.com/support/en_US/register?returnURL=https://www.veritas.com/support/en_US" class="ml-2"> Create One</a>.</p>
  <div>
    <p><a href="https://www.veritas.com/content/support/en_US/article.100055670">Instructions for How to Create, View, and Manage Cases</a></p>
  </div>
  <div class="sld-footer p-1">
    <button id="btn-SignInCancel" class="btn btn-secondary me-2">Cancel</button>
    <button id="btn-SignIn" class="btn btn-primary" disabled="">Sign In</button>
  </div>
</form>

POST #

<form id="formExpiredPassword" action="#" method="post">
  <p>Your password has expired. To reset your password please complete the form below</p>
  <!-- Password -->
  <div class="form-outline mb-4">
    <input type="password" id="passwordOld" name="passwordOld" class="form-control" autocomplete="off" required="">
    <label class="form-label" for="passwordOld" required="" style="margin-left: 0px;">Old password</label>
    <div class="form-notch">
      <div class="form-notch-leading" style="width: 9px;"></div>
      <div class="form-notch-middle" style="width: 8px;"></div>
      <div class="form-notch-trailing"></div>
    </div>
  </div>
  <div class="form-outline mb-4">
    <input type="password" id="passwordNew" name="passwordNew" class="form-control" autocomplete="off" required="">
    <label class="form-label" for="passwordNew" required="" style="margin-left: 0px;">New password</label>
    <div class="form-notch">
      <div class="form-notch-leading" style="width: 9px;"></div>
      <div class="form-notch-middle" style="width: 8px;"></div>
      <div class="form-notch-trailing"></div>
    </div>
  </div>
  <p>For account security, your password must meet the following criteria:</p>
  <div>
    <ul>
      <li>At least 10 characters</li>
      <li>A lowercase letter</li>
      <li>An uppercase letter</li>
      <li>A number</li>
      <li>A symbol</li>
      <li>No parts of your username</li>
      <li>Your password cannot be any of your last 4 passwords</li>
    </ul>
  </div>
  <div class="form-outline mb-4">
    <input type="password" id="passwordConfirm" name="passwordConfirm" class="form-control" autocomplete="off" required="">
    <label class="form-label" for="passwordConfirm" required="" style="margin-left: 0px;">Confirm new password</label>
    <div class="form-notch">
      <div class="form-notch-leading" style="width: 9px;"></div>
      <div class="form-notch-middle" style="width: 8px;"></div>
      <div class="form-notch-trailing"></div>
    </div>
  </div>
</form>

POST https://veritastech.custhelp.com/app/chat/chat_landing_vtas_sales

<form id="form_LiveChat" method="post" action="https://veritastech.custhelp.com/app/chat/chat_landing_vtas_sales" target="chat">
  <input type="hidden" id="cFirstName" name="Contact.Name.First" required=""> <!-- Contact.Name.First -->
  <input type="hidden" id="cLastName" name="Contact.Name.Last"> <!-- Contact.Name.Last -->
  <input type="hidden" id="cemail" name="Contact.Emails.PRIMARY.Address"> <!-- Contact.Emails.PRIMARY.Address -->
  <input type="hidden" id="cExisting" name="Incident.CustomFields.c.chat_existing_case"> <!-- Incident.CustomFields.c.chat_existing_case -->
  <input type="hidden" id="cChatNumber" name="Incident.CustomFields.c.chat_case_number"> <!-- Incident.CustomFields.c.chat_case_number -->
  <input type="hidden" id="cIProduct" name="Incident.Product"> <!-- Incident.Product -->
  <input type="hidden" id="cICategory" name="Incident.Category"> <!-- Incident.Category -->
  <input type="hidden" name="Incident.CustomFields.c.chat_target_queue">
  <input type="hidden" id="cSubject" name="Incident.Subject">
</form>

Text Content

 * Veritas.com
 * VOX Community Forum
    * Veritas Open eXchange

 *  * Get Support
      * My Support Cases
      * Create Case
      * Start Chat
      * Call Us
      * Learn about Veritas Support
    * VOX Community Forum
      * Veritas Open eXchange
    * Veritas.com

 * Get Support
    * My Support Cases
    * Create Case
    * Start Chat
    * Call Us
    * Learn about Veritas Support

 * English
    * English
    * 简体中文
    * Français
    * Deutsch
    * Italiano
    * 日本語
    * 한국어
    * Português
    * Español

 * Sign in
 * * My profile
   
   * --------------------------------------------------------------------------------
   
   * Sign out

Support
 * Products
 * Knowledge Base
 * Documentation
 * Downloads
 * Licensing
 * NetInsights
    * NetInsights Console
    * NetInsights Status

 * NetInsights
    * NetInsights Console
    * NetInsights Status




404 ERROR


PAGE NOT FOUND

Sorry! something went wrong.

The page you requested has moved or doesn’t exist. If you followed a link, it’s
probably broken – but don’t worry we’ve already reported it.

In the meantime,

Visit the Support home page.

Contact Us about the problem.

Learn more about Veritas Support.

 


Contact Us Privacy Policy Legal User Agreement


© 2024 Veritas

Sign in
Sign in failed. Please try again.
Your Session is Expired.
Username

Password
Forgot Password

Remember me

--------------------------------------------------------------------------------

Don’t have an account? Create One.

Instructions for How to Create, View, and Manage Cases

Cancel Sign In

RESET PASSWORD

Your password has expired. To reset your password please complete the form below

Old password

New password


For account security, your password must meet the following criteria:

 * At least 10 characters
 * A lowercase letter
 * An uppercase letter
 * A number
 * A symbol
 * No parts of your username
 * Your password cannot be any of your last 4 passwords

Confirm new password

Cancel Change password

Hello! We noticed that while you have a Veritas Account, you aren't yet
registered to manage cases and use chat. Contact us for help registering your
account

Contact Us Cancel

LIVE CHAT

Chat is available in English only.

Chat is currently not available. Please check back on Monday when our supported
chat hours begin.

Please select from the list below to check availability.

Chat type

Case type

Only chat-supported case types are listed.
Hours of operation: 24 hours per day, depending on agent availability.
Case number

Only chat-supported cases are listed.
Technical Chat Support is only available for the Backup Exec Product Family.
Hours of operation: Monday-Friday: 24 hours per day.
Request Type

Only chat-supported request types are listed.
Product

Only chat-supported products are listed.
Veritas Backup Exec Technical Support is extending Chat service hours to 24 x 5
(Monday to Friday) providing enhanced flexibility for our Customers. For faster
resolution, all low severity issues will be handled in chat, where business
operations have not been adversely affected, or for enhancement requests. For
responsive support, start a Chat now.
Feature

Only chat-supported features are listed.
Platform

Only chat-supported platforms are listed.
Subject



Check availability
Launch chat