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MAIN NAVIGATION

 * Donate
   * Individual Giving
   * Corporate & Foundation Sponsorship
   * Our Supporters
   * The BASH
 * Engage & Learn
   * Student Matinee Series
   * Annual & Community Events
   * Educational Experiences
   * Family Nights
 * Host an Event
   * Host a Wedding
   * Host a Private Event
   * Host a Performance
 * Contact Us
 * About
   * REDI
   * Cultural Ambassador
   * Meet The Team
   * Join The Team
   * Volunteer at MPAC
 * Search
 * Broadway Login
 * Get Tickets




GUEST SAFETY


CURRENT COVID-19 POLICIES





OUR COMMITMENT TO GUEST SAFETY




Your health and safety are paramount to the Marcus Performing Arts Center and
our policies are based on the most current guidance from the CDC and the
Milwaukee Health Department. Use of masks by audience members are encouraged;
however, unless otherwise required for a specific show, the Marcus Performing
Arts Center has a mask-optional policy and does not require proof of COVID-19
vaccinations or proof of negative test results.

This policy may be amended based on changes to CDC and local health guidance and
on the specific requirements of a touring show company. Should this be the case,
any updated requirements will be detailed on the show description page and on
lobby signs.


WHAT WE'RE DOING


AND POLICIES FOR OUR GUESTS

✓ Buy With Confidence – If an event is canceled, you will receive a full refund.
If an event is postponed or rescheduled, you will have the option of using your
tickets for the new date or may request a refund. These policies apply to all
tickets purchased through our secure links or through TicketMaster. We cannot
honor transactions purchased through third parties. Please beware of buying
tickets from other ticketing sites.

✓ Contactless Ticketing – Touchless Mobile Ticketing
Log into your account via your mobile device to access your tickets. We
recommend adding your ticket to your phone’s wallet prior to the show to avoid
issues with connectivity when trying to enter the theater. Self-scan ticketing
kiosks are located just past the security screening. If any issues arise please
visit the Box Office window or an usher for assistance.

✓ Hand Hygiene – Hand sanitizer stations are positioned throughout the building
for your convenience.

✓ HVAC Upgrade – MPAC’s Building Automation System (BAS) has been optimized to
control the building’s 24-variable speed fans, monitor system filters, humidity,
and outside air temperatures, and continually introduce outside air into the
building. All building air is changed over every 17 minutes. A state-of-the-art
needlepoint ionization system from Global Plasma Solutions has been installed to
clean the air and free it of particles that could be carrying and spreading
bacteria, viruses, or other airborne particles.

✓ Safe Parking – The Marcus Center Parking Structure utilizes self-payment
kiosks at all gates in order to limit person-to-person contact.

✓ Sanitation – Our staff deep-cleans after every performance, including
sanitation of touchable surfaces using EPA-approved cleaning agents and
electrostatic disinfectants.


HEALTH PROTOCOL FOR OUR GUESTS




Stay at home if you’re ill or symptomatic
Refunds or exchanges will be available until curtain time for guests who cannot
attend a performance due to COVID-19 related issues.

Our safety protocols may change based on evolving guidelines from health and
safety experts and government authorities. You will receive a notification prior
to your event with any updates to these protocols.

Accessibility
Guests with accessibility questions or who require additional assistance related
to COVID-19 policies may email tickets@marcuscenter.org or call 414-273-7206.

Please note: Events are being planned at full capacity, subject to applicable
law and governmental approval.

Still have questions? Email us at tickets@marcuscenter.org or call 414-273-7206.

 * Get Tickets
   * 2023/24 Broadway Series
   * 2023/24 MPAC Presents Dance
   * 2023/24 MPAC Presents Jazz
   * 2023 Rainbow Summer: HIGHLIGHT featuring Evanescent
   * Group Tickets

 * Donate
   * Individual Giving
   * Corporate & Foundation Sponsorship
   * The BASH
   * Our Supporters

 * Host an Event
   * Host a Wedding
   * Host a Private Event
   * Host a Performance

 * About
   * REDI
   * Cultural Ambassador
   * Meet The Team
   * Join The Team
   * Volunteer at MPAC
 * Press & Media Relations

 * Plan Your Visit
   * Accessibility Information
   * Parking & Directions
   * Dining & Hospitality Partners
   * COVID Policies
   * FAQ

 * Engage & Learn
   * Student Matinee Series
   * Annual & Community Events
   * Educational Experiences
   * Family Nights



BOX OFFICE

(414) 273-7206
tickets@marcuscenter.org
Phone Line: Mon-Fri / 10 am-4 pm
Ticketing Windows: Mon-Fri / Noon-4 pm
We’re also open one hour prior to most performances.


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Stay in touch with us for the upcoming shows!

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