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support.pinpointstatus.com Open in urlscan Pro
52.70.47.200  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.pinpointstatus.com/
Submission: On August 21 via automatic, source certstream-suspicious — Scanned from IT
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 1 countries across 3 domains to perform 9 HTTP transactions. The main IP is 52.70.47.200, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.pinpointstatus.com.
TLS certificate: Issued by R10 on August 20th 2024. Valid for: 3 months.
This is the only time support.pinpointstatus.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 52.70.47.200 14618 (AMAZON-AES)
3 18.245.62.162 16509 (AMAZON-02)
3 143.204.215.36 16509 (AMAZON-02)
2 13.32.23.227 16509 (AMAZON-02)
9 5
Domain Requested by
3 beacon-v2.helpscout.net support.pinpointstatus.com
beacon-v2.helpscout.net
3 d3eto7onm69fcz.cloudfront.net support.pinpointstatus.com
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
1 support.pinpointstatus.com
9 4

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com
Subject Issuer Validity Valid
support.pinpointstatus.com
R10		 2024-08-20 -
2024-11-18		 3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01		 2023-10-10 -
2024-09-19		 a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03		 2024-03-18 -
2025-04-15		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.pinpointstatus.com/
Frame ID: 3E4A28FDA96236321783A5D6285EF754
Requests: 9 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

PinPoint Status Knowledge Base

Page Statistics

9
Requests

100 %
HTTPS

0 %
IPv6

3
Domains

4
Subdomains

5
IPs

1
Countries

290 kB
Transfer

354 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

9 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.pinpointstatus.com/ 		13 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.pinpointstatus.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.70.47.200 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-70-47-200.compute-1.amazonaws.com
Software
openresty /
Resource Hash
c123ef655c451eec59b8e2c9e832c4700d724719e117efd4a5750a8592c3882d

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Wed, 21 Aug 2024 00:09:44 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1722693863871.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 		114 KB
115 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1722693863871.css
Requested by
Host: support.pinpointstatus.com
URL: https://support.pinpointstatus.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.62.162 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-62-162.fra60.r.cloudfront.net
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.pinpointstatus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 20 Aug 2024 23:30:00 GMT
via
1.1 ce0a6880f9416cb3a7b5da0d937e47be.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
2420
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
yAGu21TeNZnXzc6n8bTc-08Qs9SQYzwor2QH01YsROxcuTyg9-pjfQ==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 		116 KB
116 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.pinpointstatus.com
URL: https://support.pinpointstatus.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.62.162 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-62-162.fra60.r.cloudfront.net
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.pinpointstatus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 20 Aug 2024 23:19:05 GMT
via
1.1 ce0a6880f9416cb3a7b5da0d937e47be.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
3039
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
yHgzQt9JP9Rs-JJRImOGjyV8FnKxVtyMBsKETlud_RmZV2vO6adYjA==
truncated
/ 		2 KB
2 KB 		Font
General
Check archive.org
Download Go to
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
6c5f871741c69e29a0bb4f5273cdd8ccf8a9a03ad9e4043f2505aa188ecf611e

Request headers

Referer
Origin
https://support.pinpointstatus.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8
/
beacon-v2.helpscout.net/ 		372 B
860 B 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.pinpointstatus.com
URL: https://support.pinpointstatus.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7295947a0d7952295743d860701321f893e9b3a53fff48e44ebc183b2d134c87
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.pinpointstatus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 21 Aug 2024 00:08:18 GMT
content-encoding
gzip
via
1.1 12c16baed6578bf50fb0eaa233f2bc84.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
105
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
285
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 19 Aug 2024 12:06:50 GMT
server
AmazonS3
etag
"ca48f8e5c2ec56f84ff222d043d7a6a5"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
QljKJDRd4JD2-l1YPT7o81meCe86dXiv-LDWqWeVsu-dwEjUpJiVXg==
favicon.ico
d3eto7onm69fcz.cloudfront.net/assets/ico/ 		6 KB
7 KB 		Other
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/ico/favicon.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.245.62.162 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-245-62-162.fra60.r.cloudfront.net
Software
openresty /
Resource Hash
17d98e6710de7be1675ce05d1fd5d2b8e9f7965c0ccda46b7b3d674d46da0d04
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.pinpointstatus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Tue, 20 Aug 2024 23:22:49 GMT
via
1.1 ce0a6880f9416cb3a7b5da0d937e47be.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
3264
etag
"de44fdadeb9c0c031139faeeddf5595ad8c3ff5e"
x-cache
Hit from cloudfront
content-type
image/x-icon
cache-control
public, max-age=3600
content-length
6518
x-amz-cf-id
T6tGEfgZdd6_uPvmkJvxS0nGZ2LzEWhaPVmR0rLTWTzKy50BKi-N-A==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/ 		62 KB
23 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.pinpointstatus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 21 Aug 2024 00:03:31 GMT
content-encoding
gzip
via
1.1 12c16baed6578bf50fb0eaa233f2bc84.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
375
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 14 Aug 2024 23:09:03 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
15t746YM24e5PgPiV1WG9yc66R3bM3j4fIJKkTmFNQzTSujm4xj5Tg==
main.a5e2a7ff.js
beacon-v2.helpscout.net/static/js/ 		31 KB
13 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/main.a5e2a7ff.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.36 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-36.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
48dfc180dfeaa62770521c4dc60dc58778eec5dcc238ab5e5329ca1015e62b93
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.pinpointstatus.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Tue, 20 Aug 2024 22:41:35 GMT
content-encoding
gzip
via
1.1 12c16baed6578bf50fb0eaa233f2bc84.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
5290
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12424
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 19 Aug 2024 12:06:51 GMT
server
AmazonS3
etag
"0eb59afef62d197711f4a4c58af5a19e"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
CUsW7GC5e1oQpsKO7vnkD2Galq0VObPLLiIzhowdbEPkVE8TZ8XhPw==
34e9ad4a-5db3-4e41-853c-1d4b45b11596
d3hb14vkzrxvla.cloudfront.net/v1/ 		8 KB
9 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/34e9ad4a-5db3-4e41-853c-1d4b45b11596
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.227 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-227.fra56.r.cloudfront.net
Software
/
Resource Hash
73e35d6deab51bb3ffe48ca714f5578be075c5647ad339c20ab8d60928d26dbb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
657274b8-3bbf-48b9-8327-942211d96733
Helpscout-Release
2.2.213
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
108ce8c0-5982-44b1-b077-a910835ea3c2
Referer
https://support.pinpointstatus.com/
Beacon-Device-Instance-ID
b65fd740-c979-44d6-8f27-1c5526f40a72
Helpscout-Origin
Beacon-Embed

Response headers

date
Wed, 21 Aug 2024 00:09:46 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 c1e2423613b2dcb4230386a2b285734e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://support.pinpointstatus.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
3SRw3VsrBghT_1jlPUJM3wYUMU5C0XhF2QxDE3WtayDn2SkuMyR2uQ==
x-ratelimit-limit-chat-tokens-hour
25
34e9ad4a-5db3-4e41-853c-1d4b45b11596
d3hb14vkzrxvla.cloudfront.net/v1/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/34e9ad4a-5db3-4e41-853c-1d4b45b11596
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.227 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-227.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.pinpointstatus.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.pinpointstatus.com
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Wed, 21 Aug 2024 00:09:46 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 c1e2423613b2dcb4230386a2b285734e.cloudfront.net (CloudFront)
x-amz-cf-id
I4veaIGIBGNPmNoIkWuxGcqSWsXaS3HIHGXdwx_Kd3wYetXnFdTCiQ==
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

13 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.pinpointstatus.com/ Name: PLAY_SESSION
Value: "d8d7ea4f2a0299843c3522cdc4d55b2befbaed9f-siteId=61e3469795524d6f6eaf3eaf&hs.session.id=IobYF4hdCnwjdUOEAn7Nzw7YzC2zJpYS9TN4Nx18xKNhNqQ0xyz9p3u536YaWSrN&hs.session.exp=1724285384814"