www.anthem.com
Open in
urlscan Pro
92.123.29.239
Public Scan
Submitted URL: http://click.messageinsite.com/?qs=9ab7c7db56af38428eb9f33ca8ef7b8c0d5bb8ce5fdc1888be4b19bc066aa7a822cfda06d46947731632ee628d37...
Effective URL: https://www.anthem.com/privacy/
Submission: On September 15 via manual from US — Scanned from DE
Effective URL: https://www.anthem.com/privacy/
Submission: On September 15 via manual from US — Scanned from DE
Form analysis
2 forms found in the DOMGET /search
<form novalidate="" id="searchForm" method="GET" autocomplete="off" class="hidden ng-untouched ng-pristine ng-valid" action="/search"><input id="q" type="hidden" name="q"></form>
GET /search
<form novalidate="" id="searchForm" method="GET" autocomplete="off" class="hidden ng-untouched ng-pristine ng-valid" action="/search"><input id="q" type="hidden" name="q"></form>
Text Content
X Your browser is not supported. Your dashboard may experience future loading problems if not resolved. Please update your browser if the service fails to run our website. PICK YOUR STATE RESOURCES FOR YOUR STATE The resources for our providers may differ between states. We were unable to automatically detect your location, but you can choose your state manually to see content that is most relevant to you. It looks like you're in . We currently don't offer resources in your area, but you can select an option below to see information for that state. You can also visit bcbs.com to find resources for other states It looks like you're outside the United States. We currently don't offer resources in your area, but you can select an option below to see information for that state. You can also visit bcbs.com to find resources for other states. * California * Colorado * Connecticut * Georgia * Indiana * Kentucky * Maine * Missouri * New Hampshire * Nevada * New York * Ohio * Virginia * Wisconsin If your state isn't listed, check out bcbs.com to find coverage in your area. Skip To Main Content Log In Español Find Care Search Anthem.comNo Suggestions found Menu * Individual & Family * Medicare * Medicaid * Employers * Producers * Providers * COVID-19 Info Log In Español Search Anthem.comNo Suggestions found Find Care * Individual & Family * Individual and Family Overview * Shop Shop * Insurance Basics * Health Insurance * Limited Duration Insurance * Vision Insurance * Dental Insurance * Supplemental Insurance * Travel Medical Insurance * Care Care * What to Know * Getting Better Care * Preventive Health * Find Care * Prescription Search * Support Support * Login * Registration * Forgot Username or Password? * Contact Us * Member Needs * Forms * Glossary * FAQs * Medicare * Medicare Coverage with Anthem * Shop Shop * Medicare Coverage with Anthem * Medicare Information * Medicare Coverage and Enrollment * Turning 65 * Medicare Advantage Plans: Part C * Medicare Part D Plans * Medicare Supplement Plans (Medigap) * Dental and Vision Coverage * Care Care * What to Know * Getting Better Care * Preventive Health * Find Care * Medicare Caregiver Resources * Support Support * Login * Registration * Forgot Username or Password? * Contact Us * Forms * Glossary * FAQs * Medicaid * Medicaid Overview * Employers * Employer Overview * Shop Shop * Group Health Insurance * Health and Wellness * Dental Insurance * Vision Insurance * Life Insurance * Absence & Disability Management * Supplemental Health Insurance * Group Medicare * Resources Resources * Find Care * Go to Blog * Support Support * Login * Registration * Forgot Username or Password? * Find a Form * Dental Prime and Complete Login * EasyPay * Anthem Life Resources Anthem Life Resources * Welcome to Anthem Life * Anthem Life - Compassi * Secure Employer Access to Claims * Submit a Claim * MyOnlineBill * Producers * Producers Overview * Plans and Services Plans and Services * Start Selling Anthem * Medical * Specialty Benefit Site * Life & Disability Insurance * Supplemental Insurance * Pharmacy * Health & Wellness * Group Medicare * Communications Communications * Contact Us * News * Public Policy * Resources Resources * Find Care * Find a Form * Dental Online Services * Login * Registration * Statement of Benefits (SOB) * Summary of Benefits and Coverage (SBC) * Providers * Providers Overview * Provider Resources Provider Resources * Forms and Guides * Policies, Guidelines & Manuals * Provider Maintenance * Pharmacy * Behavioral Health * Dental * Vaccination Resources * Find Care * Availity * Claims Claims * Claims Submission * Electronic Data Interchange (EDI) * Prior Authorization * Patient Care Patient Care * Enhanced Personal Health Care * Medicare Advantage * Communications Communications * News * Education and Training * Contact Us * Join Our Network Join Our Network * Getting Started with Anthem * Credentialing * Employee Assistance Program (EAP) * COVID-19 Info * COVID-19 Resource Center Main Content Where do you have or need coverage? Select a state for information that's relevant to you. Information for Select a State PRIVACY We appreciate your interest in us and hope to make your online experience enjoyable and secure. Your privacy is very important to us and we will make every reasonable effort to safeguard any information we collect. TABLE OF CONTENTS Personal Information (Including Social Security Number) Privacy Protection Policy HIPAA Notice of Privacy Practices Pharmacy Privacy Notices Contacting the Privacy Office California Consumer Privacy Act (CCPA) Privacy Notice (Note about CCPA: This privacy notice is not applicable to Anthem’s health plans. Anthem health plan members and applicants should refer to the HIPAA Notice of Privacy Practices.) Life and Disability Privacy Notice Privacy Authorization Forms Contacting You Web Privacy Statement Health Information Exchanges Consumer Privacy Protection Privacy Guidance when Selecting Third-Party Apps to Receive Your Information (Applicable to Medicaid, Medicare, and Federally Qualified Health Plans only) PERSONAL INFORMATION (INCLUDING SOCIAL SECURITY NUMBER) PRIVACY PROTECTION POLICY We are committed to safeguarding the Personal Information we receive from our customers and associates. We impose standards to maintain the confidentiality of Personal Information. And we use physical, technical, and administrative safeguards to protect it. Personal Information is information that can be connected to you through certain identifiers which can include: name, Social Security number (SSN), driver’s license, state identification card, account, credit/debit card, passport or alien registration numbers — among other items. Personal Information does NOT include publicly available information that is lawfully made available to the general public from federal, state or local government records or widely distributed media. Our policies prohibit the unlawful disclosure of Personal Information. We share it externally only where federal and state law allows or requires it. Internally, it’s our policy to limit the access, use and disclosure of Personal Information to be in line with the job duties our associates, as well as applicable law. If you have questions about this, call Member Services at the toll-free number on the back of your ID card. HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA) NOTICE OF PRIVACY PRACTICES Our Notice of Privacy Practices explains how your health information may be used and/or disclosed and how to access this information in accordance with HIPAA, an important federal privacy law. The notice reflects our obligations under Federal and individual State regulations. By law, we’re required to send our fully-insured health plan members a notice with those details. These notices generally don’t apply if you’re part of an administrative services only (ASO) group health plan. To see which type of health plan you have, and whether this applies to you, check with the person or team that handles your health plan at your employer. Anthem Blue Cross and Blue Shield Privacy Practices Anthem Blue Cross and Blue Shield Privacy Practices - Spanish Anthem Blue Cross and Blue Shield and its affiliated Healthkeepers, Inc. Privacy Anthem Blue Cross and Blue Shield and its affiliated Healthkeepers, Inc. Privacy Practices - Spanish HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 (HIPAA) NOTICE OF PRIVACY PRACTICES The below Notices of Privacy Practices explain how your health information may be used and/or disclosed and how to access this information in accordance with HIPAA, an important federal privacy law. The notices reflect the pharmacy obligations under Federal and individual State regulations. By law, we’re required to send our members a notice with those details. IngenioRx Home Delivery Pharmacy Notice of Privacy Practices IngenioRx Specialty Pharmacy Notice of Privacy Practices Contacting the Privacy Office Contact us if you have a privacy questions or need to report a privacy issue. Call Member Services at the toll-free number on the back of your ID card. Write to the Privacy Office at: CO0109-0903, 700 Broadway, Denver, CO 80273. Email the Privacy Office at Privacy.Office@anthem.com. California Consumer Privacy Act (CCPA) Privacy Notice (Note: This privacy notice is not applicable to Anthem’s health plans. Anthem health plan members and applicants should refer to the HIPAA Notice of Privacy Practices.) Privacy Notice for California Residents Privacy Authorization Forms We are committed to complying with HIPAA. HIPAA allows us to use and disclose identifiable health care and demographic information called Protected Health Information (PHI) for Treatment, Payment and Health care operations (TPO) purposes. Beyond TPO, you have the right to permit the release of your PHI by completing a Member Authorization form to define who can see your PHI. If you would like your PHI disclosed with someone outside our company, fill out the Member Authorization Form or formulario de autorización miembro (en Español) and send the form to the address on the back of your ID card. Or, if you do not have an ID card, call us at 1-317-488-6000. If you don’t already have it, download Adobe Acrobat Reader for free (you need it to view the forms). CONTACTING YOU We, including our affiliates or vendors, might call or text you using an automated telephone dialing system and/or a prerecorded message. But we only do this in accordance with the Telephone Consumer Protection Act (TCPA). The calls may be to let you know about treatment options or other health-related benefits and services. If you do not want to be contacted by phone, just let the caller know and we won’t reach out this way in the future. You may also call toll-free at 1-844-203-3796 to place your phone number on Anthem’s internal Do Not Call list. WEB PRIVACY STATEMENT Your privacy is very important to us and we will make every reasonable effort to safeguard any information we collect. What information will we collect? Information may be collected in the following ways on this website and Application: * If we provide user account access, you may elect to establish an account so that you can gain additional access to online service applications, health tools, health information, subscriptions or other services where it is important for us to know who you are in order to best meet your needs. Providing personal information is always voluntary. * We may use “cookies” to help us improve this website and Application by tracking your navigation habits and to store some of your preferences. A cookie is a small file created by a website or application to store information on your computer. Cookies do not allow websites or applications to gain access to other information on your computer. Once a cookie is saved on your computer, generally only the website or application that created the cookie can read it. * An Internet Protocol (IP) address is a number that automatically identifies the computer or mobile device that you are using to access the Internet. The IP address enables our server to send you the site pages that you want to visit or the data you want to view. The IP address may disclose the server owned by your Internet Service Provider. We use your IP address to help diagnose problems with our server and to support our administration of this website and Application. How will information be used? Any personal information that you provide is used for the purpose for which you provide it. For example, if you use location services to find a provider near your current location, your location is used only to facilitate that function. Or if you provide us with an email address we will only use it in a manner consistent with your consent for us to do so. We may also gather quantitative user information, such as the number of users and the pages or data accessed, in order to perform administrative, technical, hosting or other functions that help us manage our website and Application and deliver new functionality to you. We do not sell, license, transmit or disclose personal information that you provide to us to third parties except with the following exceptions: * Upon your authorization; * When such disclosure is necessary to allow us and our contractors or agents to carry out treatment, payment or health care operations; or * When required or permitted by law. Third parties We may work with third party service providers who may place third party persistent cookies, web beacons, or similar technologies to collect anonymous information about the use of our websites and Applications. They are not permitted to collect any personal information, and this information will be solely used for web usage analysis for a better understanding of how you use our website Application, and/or to customize our content and advertising. What if I don’t want information about me to be collected? Providing personal information through this website or Application is optional. Personally identifiable information will not be collected from you without your knowledge and approval. You will be told when your failure to provide information might affect your ability to enroll in or use a product or service. If you do not wish to have your activity on our website or Application tracked, you can opt-out at any time here to discontinue first party cookie tracking of your web activity. You also have the choice to opt-out of third party cookies, web beacons or similar technologies, if you do not want third party service providers to collect your anonymous information for marketing purposes, visit the Network Advertising Initiative (NAI) website to perform the opt-out. Additionally, you can direct your Internet browser to notify you and seek approval whenever a cookie is being sent to your hard drive. You may also delete a cookie manually from your computer, tablet or smartphone through your Internet browser settings or other programs. You can also set your browser to refuse all cookies. Please note that some parts of this website or Application may not function properly or be available to you, if you refuse to accept a cookie or choose to disable the acceptance of cookies. “Do Not Track” Signals We do not respond to web browser “do not track” signals. As such, your navigation of our website and Application may be tracked as part of the gathering of quantitative user information described above. If you arrive at our website or Application by way of a link from a third party application that does respond to “do not track” requests, the recognition of any “do not track” request you have initiated will end as soon as you reach our website or Application. Use of email and fax We may provide email and fax links to further facilitate communication for our members and their designees and caregivers. Information collected through email may be shared with our Member Services department, other associates, or third parties that perform services on our behalf. Unless otherwise noted, email through our website or Application is not a completely secure and confidential means of communication. Non-encrypted email may be accessed and viewed by other Internet users without your knowledge and permission while in transit to us. Also, if you request that we email or fax information about you to someone using the email and fax capabilities in this website or Application, that email or fax may not be completely secure. Please verify email addresses and fax numbers carefully before submitting such a request. Linking to Other Sites From time to time we will provide links to websites or applications not owned or controlled by us. We do this because we think the information might be of interest or use to you. A link to a third party website or application does not constitute or imply endorsement by us. We cannot guarantee the quality or accuracy of information presented on third party websites or applications. While we do our best to ensure your privacy, we cannot be responsible for the privacy practices of third party websites or applications. We encourage you to review the privacy practices of any website or application you visit. HEALTH INFORMATION EXCHANGES We may share your information with health information exchanges (HIE), which allow doctors, hospitals and payers to view/share your health information quickly and easily — for treatment, payment or health care operations. These exchanges can improve the speed, quality, safety and cost of your care. Doctors, health insurers and others using an exchange like this are required to follow the privacy and security standards set by state and federal laws. Anthem receives information from several HIEs. If you want to opt-out of having health information in these HIEs, you may contact the following: California: Manifest MedEx Indiana: Indiana Health Information Exchange Maryland: Chesapeake Regional Information Systems for Patients Michigan and Indiana: Michiana Health Information Network Ohio: CliniSync Health Information Exchange New York City and Long Island: Healthix Nevada: HealtHIE Nevada Tennessee: Tennessee eHealth Information Exchange Questions If you have questions regarding this policy or if you would like to review or change any of your personal information we have on file, please call us at the number on the back of your ID card. This privacy statement is effective January 1, 2020 and was most recently reviewed in December 2020. This privacy statement is subject to change. We encourage you to review it from time to time. CONSUMER PRIVACY PROTECTION INFORMATION * Federal Trade Commission (FTC) * USA.gov Identity Theft website * Consumer.gov Identity Theft website * About * Blog * Privacy * Legal * Sitemap * Accessibility * Nondiscrimination Notice * Health Care Fraud Prevention * Medicaid * Producers * Employers * Providers * Federal Employees * Press Room * Careers * Elevance Health Foundation * Contact Us Select a languageToggle Dropdown * Españolspanish * 中文chinese * 한국어korean * Tiếng Việtvietnamese * Tagalogtagalog * Englishenglish * Shqipalbanian * հայերենarmenian * አማርኛamharic * Русскийrussian * Nederlandsdutch * Igboigbo * Bahasa Indonesiaindonesian * Kirundikirundi * Oromifaaoromo * Deitschpennslylvania-dutch * ไทยthai * Українськаukrainian * Ɓǎsɔ́ɔ̀ Wùɖùbassa * বাংলাbengali * Dinkadinka * Françaisfrench * Deutschgerman * ગુજરાતીgujarati * Kreyòl Ayisyenhaitian * हिंदीhindi * White Hmonghmong * Ilokanoilokano * Italianoitalian * 日本語japanese * ខ្មែរkhmer * ພາສາລາວlao * नेपालीnepali * polskipolish * Portuguêsportuguese-europe * ਪੰਜਾਬੀpunjabi * Românăromanian * Samoasamoan * Srpskiserbian * Yorùbáyoruba * אידישyiddish * اردوurdu * فارسيfarsi * العربيةarabic * Ελληνικάgreek * Dinénavajo * Burmeseburmese Use the App Let's make healthy happen © 2005 - 2022 copyright of Anthem Insurance Companies, Inc. Serving Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri (excluding 30 counties in the Kansas City area), Nevada, New Hampshire, Ohio, Virginia (excluding the Northern Virginia suburbs of Washington, D.C.), and Wisconsin. Sydney Care is offered through an arrangement with Carelon Digital Platforms, Inc. Sydney Health and Sydney Care are service marks of Carelon Digital Platforms, Inc., © 2022 ©2022 Empire Back To Top Feedback