malcolm.app Open in urlscan Pro
52.31.226.39  Public Scan

Submitted URL: https://malcolmmonkey.co.uk/
Effective URL: https://malcolm.app/
Submission: On April 03 via api from US — Scanned from US

Form analysis 4 forms found in the DOM

POST https://malcolm.app/register/store

<form method="post" action="https://malcolm.app/register/store" id="home-register" class="registration-form">
  <div class="google-signin">
    <div class="google-signin-button">
      <div data-shape="pill" data-text="signup_with" data-logo_alignment="center" data-width="300" class="g_id_signin">
        <div class="S9gUrf-YoZ4jf" style="position: relative;">
          <div></div><iframe
            src="https://accounts.google.com/gsi/button?shape=pill&amp;text=signup_with&amp;logo_alignment=center&amp;width=300&amp;client_id=577294616625-dg92k0rn1aece5810rs697jvv43vs9ao.apps.googleusercontent.com&amp;iframe_id=gsi_478407_604390&amp;as=7MIrkgDxcY0nqDgBkbgEUg"
            allow="identity-credentials-get" id="gsi_478407_604390" title="Sign in with Google Button" style="display: block; position: relative; top: 0px; left: 0px; height: 44px; width: 320px; border: 0px; margin: -2px -10px;"></iframe>
        </div>
      </div>
    </div>
    <div class="form-separator"><span class="separator-text"> Or </span></div>
  </div>
  <div id="home-register-email" class="form-group"><input type="email" name="email" placeholder="Your email address" aria-describedby="home-register-email-description" required="required" class="form-control"></div>
  <div class="row">
    <div class="col-md-6">
      <div id="home-register-first-name" class="form-group"><input type="text" name="first-name" placeholder="First name" aria-describedby="home-register-first-name-description" required="required" class="form-control"></div>
    </div>
    <div class="col-md-6">
      <div id="home-register-last-name" class="form-group"><input type="text" name="last-name" placeholder="Last name" aria-describedby="home-register-last-name-description" required="required" class="form-control"></div>
    </div>
  </div>
  <div id="home-register-password" class="form-group"><input type="password" name="password" placeholder="Password" aria-describedby="home-register-password-description" required="required" class="form-control"></div>
  <div class="buttons"><button type="submit" class="btn btn-red btn-free"><i class="icon-free"></i> Get started for free! </button></div>
  <div class="registration-form-footer">
    <p class="strapline"> Free 14 day trial. Instant set up. Cancel anytime. No credit card required. </p>
    <p class="terms"> By signing up, you agree to the Malcolm! <a href="https://malcolm.app/terms" target="_blank">Terms of Service</a>. </p>
  </div> <input type="hidden" name="_token" value="rseyoj0yujwxMZK7Zui9dTgYnoAAQ4OcgaH2Ctif"> <input type="text" name="_honeypot" class="honeypot">
  <div class="g-recaptcha-container"></div>
</form>

POST https://malcolm.app/register/store

<form method="post" action="https://malcolm.app/register/store" id="register" class="registration-form">
  <div class="google-signin">
    <div class="google-signin-button">
      <div data-shape="pill" data-text="signup_with" data-logo_alignment="center" data-width="300" class="g_id_signin">
        <div class="S9gUrf-YoZ4jf" style="position: relative;">
          <div></div><iframe
            src="https://accounts.google.com/gsi/button?shape=pill&amp;text=signup_with&amp;logo_alignment=center&amp;width=300&amp;client_id=577294616625-dg92k0rn1aece5810rs697jvv43vs9ao.apps.googleusercontent.com&amp;iframe_id=gsi_478418_794179&amp;as=7MIrkgDxcY0nqDgBkbgEUg"
            allow="identity-credentials-get" id="gsi_478418_794179" title="Sign in with Google Button" style="display: block; position: relative; top: 0px; left: 0px; height: 44px; width: 320px; border: 0px; margin: -2px -10px;"></iframe>
        </div>
      </div>
    </div>
    <div class="form-separator"><span class="separator-text"> Or </span></div>
  </div>
  <div id="register-email" class="form-group"><input type="email" name="email" placeholder="Your email address" aria-describedby="register-email-description" required="required" class="form-control"></div>
  <div class="row">
    <div class="col-md-6">
      <div id="register-first-name" class="form-group"><input type="text" name="first-name" placeholder="First name" aria-describedby="register-first-name-description" required="required" class="form-control"></div>
    </div>
    <div class="col-md-6">
      <div id="register-last-name" class="form-group"><input type="text" name="last-name" placeholder="Last name" aria-describedby="register-last-name-description" required="required" class="form-control"></div>
    </div>
  </div>
  <div id="register-password" class="form-group"><input type="password" name="password" placeholder="Password" aria-describedby="register-password-description" required="required" class="form-control"></div>
  <div class="buttons"><button type="submit" class="btn btn-red btn-free"><i class="icon-free"></i> Get started for free! </button></div>
  <div class="registration-form-footer">
    <p class="strapline"> Free 14 day trial. Instant set up. Cancel anytime. No credit card required. </p>
    <p class="terms"> By signing up, you agree to the Malcolm! <a href="https://malcolm.app/terms" target="_blank">Terms of Service</a>. </p>
  </div> <input type="hidden" name="_token" value="rseyoj0yujwxMZK7Zui9dTgYnoAAQ4OcgaH2Ctif"> <input type="text" name="_honeypot" class="honeypot">
  <div class="g-recaptcha-container"></div>
</form>

POST https://malcolm.app/newsletter-subscribe

<form id="newsletter-subscribe-form" action="https://malcolm.app/newsletter-subscribe" method="post" class="newsletter-subscribe-form">
  <div id="newsletter-subscribe-email" class="form-group"><input type="email" id="newsletter-subscribe-email" name="email" placeholder="Enter your email address" aria-describedby="newsletter-subscribe-email-description" required="required"
      class="form-control"></div>
  <div class="newsletter-subscribe-footer">
    <div class="newsletter-subscribe-footer-info">
      <div id="newsletter-subscribe-terms" class="newsletter-subscribe-terms"> By signing up, you agree to receive emails from Malcolm! We won't share your details with anyone else and you can unsubscribe anytime.
        <a href="https://malcolm.app/privacy">Read our privacy policy</a>. </div>
      <div id="newsletter-subscribe-success" class="newsletter-subscribe-success"> Thank you for signing up! </div>
    </div> <button type="submit" id="newsletter-subscribe-submit" class="btn btn-sm btn-purple btn-rounded"> Subscribe </button>
  </div> <input type="hidden" name="_token" value="rseyoj0yujwxMZK7Zui9dTgYnoAAQ4OcgaH2Ctif"> <input type="text" name="_honeypot" class="honeypot">
  <div class="g-recaptcha-container"></div>
</form>

POST https://malcolm.app/newsletter-subscribe

<form id="newsletter-popup-subscribe-form" action="https://malcolm.app/newsletter-subscribe" method="post" class="newsletter-subscribe-form">
  <div id="newsletter-popup-subscribe-email" class="form-group"><input type="email" id="newsletter-popup-subscribe-email" name="email" placeholder="Enter your email address" aria-describedby="newsletter-popup-subscribe-email-description"
      required="required" class="form-control"></div>
  <div class="newsletter-subscribe-footer">
    <div class="newsletter-subscribe-footer-info">
      <div id="newsletter-popup-subscribe-terms" class="newsletter-subscribe-terms"> By signing up, you agree to receive emails from Malcolm! We won't share your details with anyone else and you can unsubscribe anytime.
        <a href="https://malcolm.app/privacy">Read our privacy policy</a>. </div>
      <div id="newsletter-popup-subscribe-success" class="newsletter-subscribe-success"> Thank you for signing up! </div>
    </div> <button type="submit" id="newsletter-popup-subscribe-submit" class="btn btn-sm btn-purple btn-rounded"> Subscribe </button>
  </div> <input type="hidden" name="_token" value="rseyoj0yujwxMZK7Zui9dTgYnoAAQ4OcgaH2Ctif"> <input type="text" name="_honeypot" class="honeypot">
  <div class="g-recaptcha-container"></div>
</form>

Text Content

Toggle navigation Malcolm! At your service
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 * Your customers will love you - How it works

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Supercharge your user experience
Deliver your knowledge, expertise & process 24/7/365
Plug into the best tools & apps


MALCOLM! FEATURES AT A GLANCE

FAQs icon
FAQs & Knowledge Base
Workflows icon
Workflows (no-code digital forms)
Payments icon
Payments
Widgets icon
Embeds, Widgets, Overlays & Plugins
Hub icon
Hosted Hub
Integrations icon
Integrations
API icon
API
Admin icon
MyMalcolm - Manage & Analyse


THE 6 STEPS TO CUSTOMER SERVICING TRANSFORMATION WITH MALCOLM!

Let Malcolm! take the strain when you service, interact & engage with your
users.


STEP 1 - CHOOSE YOUR AUDIENCE

Identify the audience you’ll use Malcolm! with. It’s usually customers but you
can also use Malcolm! with staff, suppliers etc - anyone you regularly
communicate with.


STEP 2 - CAPTURE YOUR KNOWLEDGE

Create FAQs or articles to give your customers more information about your
product or service, answer commonly asked questions, produce step by steps,
how-tos, detail your policies and so on.


STEP 3 - DIGITISE YOUR COMMON SERVICE RELATED TASKS AND PROCEDURES

Use Workflows to make digital forms and/or multi-step user journeys that take
your customers through routine service related requests or tasks. You can
collect information, record choices, receive uploaded documents and even take
payments.


STEP 4 - AUTOMATE YOUR FOLLOW UPS

Set up the things you want to happen automatically each time a customer
completes a Workflow. Send emails to the customer, your own staff or third
parties like suppliers and/or send data to other applications and services via
Integrations & Webhooks.


STEP 5 - CUSTOMISE YOUR LOOK AND FEEL

Add your logo, choose your fonts, colours & other visual preferences so
everything looks slick and matches your other digital assets.


STEP 6 - EMPOWER YOUR CUSTOMERS TO SELF-SERVE AND SURFACE MALCOLM! CONTEXTUALLY

Put Malcolm! in front of your customers so they can help themselves 24/7/365.
Choose from our hosted hub, floating widgets, overlays or inline embeds which
let you bring Malcolm! content contextually into your existing websites &
products.


DISCOVER A BETTER WAY TO SERVICE YOUR CUSTOMERS

Get started for free! See our Features


THE BENEFITS OF USING MALCOLM!

Change your business or organisation for the better right now!


ALL USER TYPES

Work with Customers, Staff, Suppliers, Students, Residents, Brokers, Affiliates,
Patrons... you name it!


SAVE TIME

Let your users service themselves 24/7/365. Automate your processes.


DRIVE OPERATIONAL EFFICIENCY

Scale what you do with no people related bottlenecks.


IMPROVE USER EXPERIENCE

Gain a competitive edge with happy users & inbuilt user feedback.


BRING EVERYTHING TOGETHER

Easily plug into other systems and tools you use.


TRACK & MANAGE

Our dashboard & control panel gives you oversight of all user activity.


DISCOVER A BETTER WAY TO INTERACT WITH YOUR CUSTOMERS

Get started for free! See our Features


CONNECT MALCOLM! TO YOUR FAVOURITE APPS AND SERVICES

Integrations allow you to route data you collect in Malcolm! into third party
services or your own in-house systems using web hooks. We also offer full API
access for enterprise users.

Learn more about Malcolm! integrations


DON'T JUST TAKE OUR WORD FOR IT

All over the world businesses large and small love Malcolm!

Centtrip


FASTER, BETTER EASIER SERVICES

> "It's so clever and a great off-the-shelf solution for FAQs and Customer
> Support Centre. It's also very affordable for SMEs and scale-up businesses
> like ours.
> 
> The tech is first class, the UX is excellent and the team at Malcolm! is very
> knowledgeable and always happy to offer support and advice."

Petplan


NEVER LOOKED BACK

> "Easy implementation, highly cost effective, great customer support, SEO
> features out of the box.
> 
> A genuinely great customer experience - the team at Malcolm have been highly
> accommodating of our requests and have been very responsive in addressing any
> queries."


TRY MALCOLM! NOW

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 * Instant set-up
 * No credit card required
 * Cancel anytime
 * Value pricing

Get Started here
Or



Get started for free!

Free 14 day trial. Instant set up. Cancel anytime. No credit card required.

By signing up, you agree to the Malcolm! Terms of Service.




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ARE YOU AS OBSESSED ABOUT GREAT CUSTOMER SERVICING AS US?

Sign up to our regular newsletter for ideas, tips and hacks that will make your
customers love you!

By signing up, you agree to receive emails from Malcolm! We won't share your
details with anyone else and you can unsubscribe anytime. Read our privacy
policy.
Thank you for signing up!
Subscribe

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