www.pega.com Open in urlscan Pro
2606:4700::6812:89  Public Scan

Form analysis
1 forms found in the DOM

GET https://www.pega.com/search

<form action="https://www.pega.com/search" method="GET" class="c-bolt-form">
  <bolt-typeahead class="js-typeahead-hook--dynamically-fetch-data" max-results="10" input-placeholder="Search here" input-name="q"><!---->
    <bolt-autosuggest id="3naye1q3a">
      <div class="c-bolt-typeahead__wrapper" style="--typeahead-height: 0px;">
        <div role="combobox" aria-haspopup="listbox" aria-owns="react-autowhatever-1" aria-expanded="false" class="c-bolt-typeahead">
          <div class="c-bolt-typeahead__input-wrapper"><input type="text" autocomplete="off" aria-autocomplete="list" aria-controls="react-autowhatever-1" class="c-bolt-typeahead__input js-c-typeahead__input" placeholder="Search here" value=""></div>
          <div id="react-autowhatever-1" role="listbox" class="c-bolt-typeahead__menu"></div>
        </div>
      </div>
    </bolt-autosuggest>
    <button type="submit" class="e-bolt-button e-bolt-button--transparent e-bolt-button--icon-only c-bolt-typeahead__button c-bolt-typeahead__button--submit" aria-label="Submit search query">
      <span class="e-bolt-button__icon-center" aria-hidden="true">
        <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" class="e-bolt-icon">
          <path fill="#151619" fill-rule="evenodd"
            d="M12 20.9c-4.9 0-8.8-4-8.8-8.8 0-4.9 4-8.8 8.8-8.8s8.8 4 8.8 8.8c.1 4.8-3.9 8.8-8.8 8.8m19.5 8.4l-10-10c1.5-2 2.5-4.5 2.5-7.3 0-6.6-5.4-12-12-12S0 5.4 0 12s5.4 12 12 12c2.7 0 5.3-.9 7.3-2.5l10 10c.3.3.7.5 1.1.5s.8-.2 1.1-.5c.7-.6.7-1.6 0-2.2"
            clip-rule="evenodd"></path>
        </svg>
      </span>
    </button>
    <button type="reset" class="e-bolt-button e-bolt-button--transparent e-bolt-button--icon-only c-bolt-typeahead__button c-bolt-typeahead__button--clear" aria-label="Clear search results">
      <span class="e-bolt-button__icon-center" aria-hidden="true">
        <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" class="e-bolt-icon">
          <path fill="#151619"
            d="M16 0C7.2 0 0 7.2 0 16s7.2 16 16 16 16-7.2 16-16S24.8 0 16 0zm5.1 19.1c.6.6.6 1.5 0 2.1-.6.6-1.5.6-2.1 0l-3-3.1-3.1 3.1c-.6.6-1.5.6-2.1 0-.6-.6-.6-1.5 0-2.1l3.1-3.1-3.1-3.1c-.6-.6-.6-1.5 0-2.1s1.5-.6 2.1 0l3.1 3.1 3.1-3.1c.6-.6 1.5-.6 2.1 0s.6 1.5 0 2.1L18.1 16z">
          </path>
        </svg>
      </span>
    </button>
    <!----></bolt-typeahead>
</form>

Text Content

Skip to main content
Toggle Search Panel

Toggle Main Site Navigation
 * Platform
   * Explore Pega Platform Explore Pega Platform
     * Pega Platform Overview
     * Pega GenAI™
     * Data & Integrations
     * Security & Compliance
     * Cloud
     * Keeping current with Pega
     * Latest release: Pega Infinity '24
   * Capabilities Capabilities
     * Workflow Automation
     * AI-powered Decisioning
     * Low Code for the Enterprise
     * All capabilities
   * Demos & Trials Demos & Trials
     * Product Demo Videos
     * Guided Tour
     * Pega GenAI™ Demo
     * Pega GenAI Blueprint™
     * Platform Trial
 * Solutions
   * Use Cases Use Cases
     * Personalize engagement
     * Automate customer service
     * Streamline operations
   * Pega CRM Products Pega CRM Products
     * Customer Decision Hub
     * Customer Service
     * Sales Automation
     * All products
   * Industries Industries
     * Financial Services
     * Insurance
     * Healthcare & Life Sciences
     * Communications Service Providers
     * Government
     * Manufacturing & High-Tech
     * Automotive
     * See all industries
   * View All
 * Customers
   * Customers By Industry Customers By Industry
     * Financial Services
     * Insurance
     * Healthcare & Life Sciences
     * Communications Service Providers
     * Government
     * Manufacturing & High-Tech
     * View All Customer Success Stories
   * Customers by Solution Customers by Solution
     * Customer Engagement
     * Customer Service
     * Intelligent Automation
     * View All Customer Success Stories
   
   * Case Study
     
     CBA: Exceeding customer expectations
 * Why Pega?
   * Powerful Differentiators Powerful Differentiators
     * Center-out™ Business Architecture
     * Design Thinking
     * Future-Proof Technology
     * Pega Express delivery approach
     * See what sets us apart
   * Market Leadership Market Leadership
     * Gartner Reports Gartner Reports
       * Customer Engagement CRM
       * Sales Force Automation
     * Forrester Reports Forrester Reports
       * Real-time Decisions & AI
       * Customer Service
       * Robotic Process Automation
       * Total Economic Impact™ studies
     * See All Analyst Reports
   * Industry Expertise Industry Expertise
     * Innovation in AI
     * Autonomous Enterprise
     * Workflow Automation
     * Enterprise AI
     * More Insights: Pega Blog
   * Partnership Partnership
     * Partner Ecosystem
     * Consulting
     * Developer Community
     * Grow your Pega practice
   * Why Pega?
 * Services & Partners
   * Partners Partners
     * Overview
     * Find a Partner
     * Pega Marketplace
     * Partner Portal
     * Pega Launchpad
   * Consulting Consulting
     * Centers of Excellence
     * Consulting Overview
     * Pega Catalyst
   * Training & Certifications Training & Certifications
     * Authorized Training Partners
     * Pega Academy Pega Academy
       * Certifications
       * Learning Library
     * University Academic Program
     * Training Information for Japan
   * Support & Community Support & Community
     * Community Community
       * Knowledgebase
       * Pega Support Center
   * View All
 * Events
   * Featured Events & Webinars Featured Events & Webinars
     * PegaWorld iNspire 2024
     * What’s New in Pega Infinity ‘24.1 Webinars What’s New in Pega Infinity
       ‘24.1 Webinars
       * Government
       * Insurance
       * Financial Services
       * Communications
       * Healthcare
       * Manufacturing and Consumer Services
   * On-Demand Webinars On-Demand Webinars
     * Optimizing customer relationships with generative AI
     * Next best action marketing and real-time customer journeys
     * Process mining for the autonomous enterprise
     * The ROI of intelligent automation
     * All webinars
   * PegaWorld iNspire | Las Vegas
     June 9-11, 2024
     Register now
   * View All Events
 * About
   * About Us About Us
     * Company
     * Leadership
     * Investors
     * Impact at Pega
     * Diversity, Equity, Inclusion & Belonging
   * News News
     * Press Releases
     * Media Coverage
     * Awards
     * Analyst Reports
   * Careers Careers
     * Careers at Pega Careers at Pega
       * Current Openings
       * Culture & Benefits
       * Sales Careers

 * Pega Sites
   
   * Pega.com
     
     Explore solutions, events, and customers
     
     PegaWorld iNspire
     
     Register for our flagship event
     
     Partners
     
     Discover program benefits and enablement resources
     
     Marketplace
     
     Extend Pega with components and apps
     
     My Pega
     
     Manage your organization's relationship with Pega
     
     Pega Community
     
     Drive success with centralized content and resources
     
     Documentation
     
     Find product guides and reference docs
     
     Academy
     
     Complete missions, earn badges, and stay current
     
     Pega Constellation Design System
     
     Browse library of UI/UX templates, patterns, and components
     
     --------------------------------------------------------------------------------
     
     Careers
     
     Pega Support

 * Log in
   
   * Log in or sign up to set up user profile.
 * Notifications
   
   * Log in or sign up to set up personalized notifications.
   Language
   * English
   * Français
   * Deutsch
   * Italiano
   * 日本語
   * Português
   * Español
   * Set your preferred language
 * Contact
   * Contact Us
   * US: 1-888-PEGA-NOW
   * AU: 1800 763 425

 * Hello User User settings
   
   * Hello
     
     User
   
   * My Pega
   * My Profile
   * My Notifications
   * Not Name? Click here

Try Pega


WE'D PREFER IT IF YOU SAW US AT OUR BEST.

Pega.com is not optimized for Internet Explorer. For the optimal experience,
please use:

 * Google Chrome
 * Mozilla Firefox
 * Microsoft Edge

Close Deprecation Notice Close Deprecation Notice


eBook


ARM YOUR AGENTS WITH AI-POWERED NEXT-BEST-ACTIONS

 * PDF
 * 4 Pages
 * 441 KB

Download Now

The contact center is a critical point in the buyer’s journey. But while a
streamlined and connected contact center experience is considered table stakes
in today’s market, many businesses still struggle to deliver in the moment.

The primary causes are lags in insight and a lack of agility, empathy, and
confidence. Businesses have massive amounts of data, and it can take minutes,
hours, or sometimes even days to curate insights from customer behavioral data.

Learn how to harness the power of artificial intelligence to eliminate those
challenges and drive incremental value for the organization in the form of
increased sales, improved retention, loyalty-building, and new cost savings.

--------------------------------------------------------------------------------


TAGS

Product Area: Customer Decision Hub Solution Area: Customer Service Topic: AI
and Decisioning Topic: Customer Engagement


RELATED RESOURCES

 * Video
   
   WHAT’S NEXT? 5 TECH TRENDS SHAPING THE FUTURE

 * Video
   
   INTRO TO ONE-TO-ONE CUSTOMER ENGAGEMENT

 * Data Sheet
   
   PEGA ETHICAL BIAS CHECK DATA SHEET


UNLEASH THE POWER OF AI INNOVATION

Learn about enterprise AI and how it'll drive the future of business outcomes.

Explore topic

Case study


WITH PERSONALIZED ENGAGEMENT, VODAFONE UPPED REVENUE AND LOYALTY

To better engage with customers that were increasingly digital-first, the mobile
company, together with Pega, broke down channel silos for always-on engagement –
boosting revenue and acquisitions.

Read the case study
Share this page Share via Facebook Share via x Share via LinkedIn Share via
Email Copy share link Copying...
Copied!


ABOUT PEGASYSTEMS

Pega provides a powerful platform that empowers the world’s leading
organizations to unlock business-transforming outcomes with real-time
optimization. Clients use our enterprise AI decisioning and workflow automation
to solve their most pressing business challenges – from personalizing engagement
to automating service to streamlining operations. Since 1983, we’ve built our
scalable and flexible architecture to help enterprises meet today’s customer
demands while continuously transforming for tomorrow.


JOIN THE CONVERSATION

Join the conversation
 * X (Twitter)
 * Facebook
 * Linkedin
 * Youtube


COMPANY

Company
 * About Pega
 * Office Locations
 * Careers
 * Contact Us
 * US: 1-888-PEGA-NOW
 * AU: 1800 763 425


PEGA SITES

Pega Sites
 * Community
 * Support
 * Pega Academy Training
 * Product Design
 * Partners
 * PegaWorld Conference
 * Blog
 * MyPega


RESOURCES

Resources
 * Analyst Reports
 * Demo Videos
 * Pega Platform Trial
 * Partners & Consulting Services
 * Trust Center
 * Tech Topics


LANGUAGES

Languages
 * English
 * Français
 * Deutsch
 * Italiano
 * 日本語
 * Português
 * Español


LEGAL

Legal
 * Terms of Use
 * Contact
 * Trademarks
 * Privacy
 * Your Privacy Choices
 * Cookie Preferences

©2024 Pegasystems Inc.
Open in new window