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Text Content

Services

Solutions

Our work

About

Careers

Services

Solutions

Our work

About

Careers

Strategy & Advisory

Technology Strategy

Software Architecture

Project Management

Business Analysis

Security Consulting

Digital Engineering

Software Engineering

UI Engineering

Mobile Everything

Data & Analytics

Intelligent Automation

ML & AI

Application Integration

Internet of Things

Infrastructure & Operations

Cloud & DevOps

Security Operations Center

Application Support

Infrastructure Support

Quality Engineering

Who Are We?

The websites at https://www.scalefocus.com/, https://inside.scalefocus.com,
https://careers.scalefocus.com, https://sapservices.scalefocus.com/,
https://scalefocus.academy/, https://virusafe.info/,
http://soundvision-project.com/ and http://itbeards.scalefocus.com (the
‘Websites”) are owned and maintained by SCALE FOCUS AD a joint stock company,
having its business seat and registered address at 69 Bulgaria Blvd., Infinity
Tower B, fl. 8 1404 Sofia, Bulgaria, registered in the Commercial register of
the Registry Agency under UIC 201996987. To the extend SCALE FOCUS AD may
collect or process personal data through its Websites, SCALE FOCUS AD acts as
the data controller for the processing of your personal data collected on the
Websites.

In this Privacy Policy, references to “we”, “us” or “our” means SCALE FOCUS AD
and/or member firms that are part of SCALE FOCUS Group, as the case may be.
References to “you” and “your” are to users of our Websites.
We recognize the importance of protecting your personal information and are
committed to processing it responsibly and in compliance with applicable data
protection laws in all countries in which we operate. Therefore we have created
this Privacy Policy to inform you how we collect, use and otherwise handle
information about you and any personal information you submit or make available
to us, or that we collect from you, when you use our Websites and/or via email
and/or via any events or social media sites like Facebook, Twitter, Messenger,
LinkedIn.

When using the term “personal information” or “Personal Information” we refer to
information relating to you, which can be used to personally identify you
(either directly or indirectly), such as your name, e-mail address, company
name, address, phone number, CVs, resumes and other information about yourself
or your business. Personal Information can also include information about you
that is available on the internet, such as from Facebook, LinkedIn, Twitter and
Google, or publicly available information that we acquire from service
providers.

Only https://www.scalefocus.com/, https://inside.scalefocus.com,
https://careers.scalefocus.com, https://sapservices.scalefocus.com/,
https://scalefocus.academy/, https://virusafe.info/,
http://soundvision-project.com/ and http://itbeards.scalefocus.com are within
scope for this Privacy Policy.

Information About Children

The Websites are not intended for or targeted at children under 16 years old,
and we do not knowingly or intentionally collect or maintain information about
children under 16 years old. If you believe that we have collected information
about a child under 16 years old, please contact us at dpo@scalefocus.com, so
that we may delete the information. In addition, we kindly ask any child under
the age of 16 not to submit any personal information to us or use the Websites.

Why And How We Collect And Use Your Personal Information

Types of personal information we collect

The types of information that we may collect from you, depending on how you use
our Websites or contact us, include:

• your name;
• your family name;
• your email address;
• your company details;
• your CV, motivation letter or additional supporting documentation
(portfolio, projects description, related pictures, etc.). you elect to
provide,

where you apply for a role at our company on our Websites or via email,
events, social media sites or other sites;
• your photo if you elect to provide when you register for an Event;
• information about your age, gender, education, academic profile and
occupation you elect to provide when you take part in our surveys

(“Survey(s)”) and
• any other information that you choose to provide us when filling out a
contact form on our Websites or when attending our events,

participating in our Surveys or by contacting us via e-mail or via any of
the social media sites like Facebook, Twitter, Messenger, LinkedIn.

How do we collect information and how we use your Personal Information

Visitors to our Websites

When entering one of our Websites, we will collect information necessary for the
operation of the Websites and for us to comply with security and legal
requirements in relation to operating our Websites. We also collect information
about your activities during your visit such as date and time of visits, the
pages viewed, time spent at our Websites, and the websites visited just before
our own, as well as your IP address and your browser so that we can better
address your queries and to collect statistics to help us improve your browsing
experience in the future.

Information from the “Contact Form” section of our Websites

We may collect your Personal Information, which you choose to provide when you
fill in contact forms on our Websites, including your name and e-mail. We may
use this Personal Information to respond to your queries, and/or provide the
services and/or information that you have requested.

Information from requests via e-mail

When you contact us via e-mail in connection with a request such as request for
information, to order a product or service, to provide you with support, to
offer us a proposal or to participate in an event, we collect information
necessary to respond to your request and to be able to contact you. For
instance, we collect your name and contact information and details about your
request. We may use this Personal Information to respond to your queries, and/or
provide the services and/or information that you have requested.

We use Transport Layer Security (TLS) to encrypt and protect web and email
traffic. If your email service does not support TLS, you should be aware that
any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for
viruses or malicious software. Please be aware that you have a responsibility to
ensure that any email you send is within the bounds of the law.

Survey

When you elect to particiate in Surveys, organized by us, you may provide to us
personal information voluntarily and on your own initiative, as necessary for us
to collect accurate feedback in relation to its employment or academic
initiaiteves (such as the Scale Focus Pre-Academy Bootcamp).

Events

When you register for and/or participate in event, campaign, Survey, traineeship
or other educational program („Training”) we may collect additional information
(online or offline) in relation to the event, campaign, Survey or the Training
organization, and during an event, campaign, Survey or a Training, such as
participation in sessions, survey results, test results and/or results from
exams. Events/compaigns may be recorded and group photos taken. We reserve the
right to use photos for promotional use, unless you explicitly inform us that
you don‘t want photos of you to be used for such purposes or request them to be
removed. When you provide us with your business contact information (such as by
handing over a business card) we may use this to communicate with you for
business purposes only.

You can choose to receive information by email or telephone about our products
and services or our open job positions (openings) by opting in through the
instruments of the Website. You can always opt-out from receiving personalized
communication for products and services by sending an e-mail to
marketing@scalefocus.com and copy to dpo@scalefocus.com and for job openings to
careers@scalefocus.com and copy to dpo@scalefocus.com.

Newsletter subscription

If you choose to subscribe to our blog(s) and/or news in order to receive
notifications for new articles, news and information about us (“Newsletter”), we
will collect and use Personal Information that you provide during the
subscription process to send you notifications for new articles and articles`
content by email.

Your consent to the use of your Personal Information for these purposes is
optional. If you decide not to subscribe to our Newsletter to receive new
articles, news and information, we will not send you any Newsletters, but your
use of our Websites will remain otherwise unaffected.

You are entitled to opt-out from receipt of Newsletters at any time. You can do
so by using the “unsubscribe” option included in all e-mails. When you
unsubscribe we will keep a record of this, and once your request has been
processed, you will stop receiving emails for new articles. You can still use
our Websites once you have unsubscribed.

Recruitment

In connection with a job application,inquiry, registration for and/or
participation in a Тraining, whether advertised on our Websites or otherwise (on
LinkedIn, www.jobs.bg, our Facebook page etc.), you may provide us with Personal
Information about yourself, including your name, family name, e-mail, CV,
motivation letter or additional supporting documentation (portfolio, projects
description, related pictures, etc.) you elect to provide, where you apply for a
role at our company on our Websites or via email, social media sites or other
sites as well as any other information that you choose to provide to us when
filling out a contact form on our Websites or when attending our events or by
contacting us via e-mail or via any of the social media sites like Facebook,
Twitter, Messenger, LinkedIn or any other site. We may use this information
throughout our departments in order to address your inquiry or consider you for
employment purposes. All of the information you provide during the process will
only be used for the purpose of recruiting for the relevant currently vacant
position that you have applied for and shall be kept for a period of no more
than 6 months. If you have explicitly consented – your information will be also
used for the purpose of recruiting of personnel for future vacant positions for
a period of 2 years, which positions according to us are appropriate for you in
view of your education, professional qualification and experience. If we enter
into an employment relation with you, the submitted information will be stored
for the purpose of processing the employment relationship in compliance with
legal requirements. We may also use the information you provide during the
recruitment process to fulfil other legal or regulatory requirements, if
necessary. In addition you may elect for the purposes of the recruitment, to
voluntarily provide in your CV Personal Information with a volume greater than
the statutory minimum for the conclusion of an employment contract and in such
case please be informed that the provision of data beyond than statutory minimum
is not mandatory and that the non-provision of these data on your behalf has no
negative impact on the selection process. Since you provide your Personal
Information voluntarily on the grounds of a consent, you have the right to
withdraw your consent at any time by sending an email to: careers@scalefocus.com
and copy to dpo@scalefocus.com. (please see below in section YOUR RIGHTS AS A
DATA SUBJECT more information about your rights as a data subject). We will not
share any of the information you provide during the recruitment process with any
third parties for marketing purposes or store any of your information outside of
the European Economic Area. The information you provide will be held securely by
us and/or our data processors whether the information is in electronic or
physical format.

We may also obtain information about job applicants from other sources, to the
extent permitted by applicable law, such as through your contact with us,
including your interactions with us, or from third parties such as employment
agencies and other websites on the Internet. For example, you may choose to
provide us with access to certain personal data stored by third parties such as
social media sites like LinkedIn. By authorizing us to have access to this
information, you agree we may collect, store and use this information in
accordance with this Policy.

People who contact us via social media

We may also collect information posted by you on social media sites if have
opted to connect to or otherwise link us with social media accounts including
Facebook and Twitter or if you send us a private or direct message via social
media. It will not be shared with any other organisations.

Our Business Purposes

We may also use your Personal Information for our business purposes such as:

• record keeping, statistical analysis, internal reporting and research
purposes;
• to ensure network and information security;
• to notify you about changes to our services;
• to investigate any complaint you make;
• to provide evidence in any dispute or anticipated dispute between you and
us;
• to customise various aspects of our Websites to improve your experience;
• to host, maintain and otherwise support the operation of our Websites;
• for the detection and prevention of fraud and other criminal offences and
for for risk management purposes;
• for business and disaster recovery (e.g. to create back-ups);
• for document retention/storage;
• for database management;
• to protect our rights, property, and/or safety, our personnel and others;
and
• to ensure the quality of the services we provide to our users.

Use of third party services and Cookies

We collect the information relating to your use of our Websites through the use
of various technologies.

When someone visits one of our Websites we use our own as well as third party
services and technologies to collect standard internet log information and
details of visitor behaviour patterns. We do this to find out things such as the
number of visitors to the various parts of the Websites. This information is
only processed in a way which does not identify anyone.

Our Websites utilizes a standard technology called ‘cookies’ and server logs to
collect information about how our Website is used and to remember your
preferences. Information gathered through cookies and server logs may include
the date and time of visits, the pages viewed, time spent at our Websites, and
the websites visited just before our own, as well as your IP address and
browser.

A cookie is a small text file that a website saves on your computer or mobile
device when you visit the site. It enables the website to remember your actions
and preferences (such as login, language, font size and other display
preferences) over a period of time, so you don’t have to keep re-entering them
whenever you come back to our Websites or browse from one page to another.

We also use the third party service Google Analytics – a web analytics service
provided by Google, Inc. We do not make, and do not allow Google to make, any
attempt to find out the identities of those visiting our Websites. Google
Analytics uses cookies to help us analyze how visitors use our Websites. The
information generated by the cookie about your use of the Websites includes your
IP address and will be transmitted to and stored by Google, on its servers.
Google will use this information for the purpose of evaluating your use of the
Websites, creating reports on website activity and providing other services
relating to Internet usage. Google may also pass this information on to third
parties when required to do so by law, or when such third parties process the
information on Google’s behalf. By using our Websites, you consent to the
processing of data about your visit by Google in the manner and for the purposes
set out above. If you so choose, you can opt out by turning off cookies in the
preferences settings in your browser, or by downloading and installing the
Google Analytics Opt-out Browser Add-on from
https://tools.google.com/dlpage/gaoptout. However, please note that you may not
then be able to make full use of all the Websites’ functions.

You can read more about how we use cookies in our:

Cookie Policy for https://www.scalefocus.com
Cookie Policy for https://inside.scalefocus.com
Cookie Policy for https://careers.scalefocus.com
Cookie Policy for https://sapservices.scalefocus.com/
Cookie Policy for https://scalefocus.academy/,
Cookie Policy for https://virusafe.info/
Cookie Policy for http://soundvision-project.com/
Cookie Policy for itbeards.scalefocus.com

MailChimp is our email service provider. To deliver this service MailChimp
processes the email addresses of visitors to our Websites that have subscribed
to our Newsletter. We use it to share our experience with overcoming challenges
in the software engineering and IT sourcing business. We do send newsletters
periodically to you if you have subscribed to our Newsletter. You can read the
MailChimp Privacy Policy here: https://mailchimp.com/legal/privacy/.

We use a third party service to help maintain the security and performance of
our Websites. To deliver this service it processes the IP addresses of visitors
to our Websites.

In addition, we may use your Personal Information for further specific purposes
made clear at the point of collection on particular pages of our Websites.

If you choose not to provide Personal Information requested by us, we may not be
able to provide you with the information and/or services you have requested or
otherwise fulfil the purpose(s) for which we have asked for the Personal
Information. Aside from this, your visit to our Websites will remain unaffected.

Legal basis for collection and use of Personal Information

We process your Personal Information in relation to your subscription to event,
participation in a Survey, a Training, our Newsletter, your use of the contact
forms in our Websites and in cases for recruitment purposes, where we have your
consent to do so. In other cases, we process your personal information where we
need to do so:

• to comply with our legal and regulatory obligations;
• for our legitimate interests and not overridden by your data protection
interests or fundamental rights and freedoms in:
• responding to your queries;
• providing services and/or information to you; and
• our internal business purposes, as set out in section 2.8 above.

You can object to processing based on our legitimate interests at any time by
contacting us at dpo@scalefocus.com. See also in section YOUR RIGHTS AS A DATA
SUBJECT “The right to object”.

If you would like to find out more about the legal basis on which we process
your Personal Information for a particular purpose you can contact us at
dpo@scalefocus.com.

Retention Of Personal Information

It is our policy to retain your Personal Information for the length of time
required for the specific purpose or purposes for which it was collected.
However, we may be obliged to store some Personal Information for a longer time,
taking into account factors including:

• legal obligation(s) under applicable law to retain data for a certain
period of time;
• statute of limitations under applicable law(s);
• (potential) disputes and
• guidelines issued by relevant data protection authorities.

Whilst we continue to process your Personal Information, we will ensure that it
is treated in accordance with this Privacy Policy. Otherwise, we securely erase
your information once this is no longer needed.

We have strict data retention periods determined in our Internal rules for
personal data protection. If you would like to find out how long we keep your
Personal Information for a particular purpose you can contact us at
dpo@scalefocus.com.

For more information on how long cookies are stored, please refer to our:

• Cookie Policy for https://www.scalefocus.com
• Cookie Policy for https://inside.scalefocus.com
• Cookie Policy for https://careers.scalefocus.com
• Cookie Policy for https://sapservices.scalefocus.com/
• Cookie Policy for https://scalefocus.academy/,
• Cookie Policy for https://virusafe.info/
• Cookie Policy for http://soundvision-project.com/
• Cookie Policy for itbeards.scalefocus.com

How And When Do We Share Information With Third Parties?

Some services that we provide require the involvement of third parties. We have
carefully selected these third parties and taken steps to ensure that your
Personal Information is adequately protected. Details about how we share
Personal Information with third parties is set out below:

Google Analytics

Our Websites use Google Analytics, a web analysis service provided by Google
Inc. (“Google”). Google Analytics works using cookies.

Google Analytics cookies collect your IP address. We use the information
collected by Google Analytics cookies to find out about how visitors use our
Websites.

The IP address sent by your browser in connection with Google Analytics will not
be combined by Google, with other data.

If you so choose, you can opt out by turning off cookies in the preferences
settings in your browser, or by downloading and installing the Google Analytics
Opt-out Browser Add-on from http://tools.google.com/dlpage/gaoptout. However,
please note that you may not then be able to make full use of all the Websites’
functions.

MailChimp

We share your Personal Information with MailChimp if you have subscribed to our
Newsletter. MailChimp is our email service provider. To deliver this service
MailChimp processes the email addresses that you have provided by subscribing to
our Newsletter. You can read the MailChimp Privacy Policy here:
https://mailchimp.com/legal/privacy/

When we would like to use your Personal Information for a new purpose, we will
let you know about this first.

Third party service providers

We also share your Personal Information with our third party service providers
based in the European Economic Area (“EEA”) who we engage to provide support
services in relation to our Websites for the purposes of: hosting and
maintaining our Websites; providing data storage; assisting us with database
management, and in order to assist us with related tasks or processes.

We may also share your Personal Information with any other third party if we are
under a duty to disclose or share your Personal Information in order to comply
with any legal obligation, or to protect the rights, property and/or safety of
SCALE FOCUS Group, our personnel or others; or with any other third party for
the purposes of acting in accordance with the requirements of a court, regulator
or government agency, for example, complying with a search warrant or court
order or acting in accordance with an applicable law or regulation.

Sharing buttons

Our Websites provide sharing buttons that you can click on in order to share
content from our Websites on social media channels, e.g., Facebook. We do not
use these buttons to share your Personal Information with social media
providers. When you click on a sharing button the relevant social media provider
will gather Personal Information directly from you. Please read the privacy
notice of any social media provider with which you intend to share content
before clicking on the corresponding sharing button.

Acquisition

If we (or our assets) are acquired by another company, whether by merger,
acquisition, bankruptcy or otherwise, that company would receive all information
gathered by us on the Websites. In this event, you will be notified via email
and/or a prominent notice on our Websites, of any change in ownership, uses of
your Personal Information, and choices you may have regarding your Personal
Information.

International Transfers

Some of the third parties described in this privacy policy, which provide
services to us, may be based in other countries outside the European Economic
Area (“EEA”). In case we are required to undertake any transfer of personal
information outside the EEA, we take all reasonable necessary steps to ensure
that your personal information is treated securely and in accordance with this
Privacy Policy and an adequate level of protection is applied to it, in
particular through the implementation the European Commission-approved standard
contractual data protection clauses, binding corporate rules for transfers to
data processors, or other appropriate legal mechanisms to safeguard the
transfer.

Your Rights As A Data Subject

The following section explains your rights.

The right to be informed

You have the right to be provided with clear, transparent and easily
understandable information about how we use your Personal Information and your
rights. This is why we are providing you with the information in this Privacy
Policy.

The right of access

You have the right to obtain a copy of your Personal Information (if we are
processing it), and other certain other information (similar to that provided in
this Privacy Policy) about how it is used.

This is so you are aware and can check that we are using your information in
accordance with data protection law.

We can refuse to provide information where to do so may reveal Personal
Information about another person or would otherwise negatively impact another
person’s rights.

The right to rectification

You can ask us to take reasonable measures to correct your Personal Information
if it is inaccurate or incomplete. E.g. if we have the wrong name or address for
you.

The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables
you to request the deletion or removal of your Personal Information where
there’s no compelling reason for us to keep using it or its use is unlawful.
This is not a general right to erasure; there are exceptions, e.g. where have
legal obligation to keep your Personal Informaton or we need to use your
Personal Information in defence of a legal claim.

The right to restrict processing

You have rights to ‘block’ or suppress further use of your Personal Information
when we are assessing a request for rectification or as an alternative to
erasure. When processing is restricted, we can still store your Personal
Information, but may not use it further. We keep lists of people who have asked
for further use of their Personal Information to be ‘blocked’ to make sure the
restriction is respected in future.

The right to data portability

You have rights to obtain and reuse certain Personal Information for your own
purposes across different organisations.

The right to object

You have the right to object to certain types of processing, on grounds relating
to your particular situation, at any time insofar as that processing takes place
for the purposes of legitimate interests pursued by us or by a third party. We
will be allowed to continue to process your Personal Information if we can
demonstrate compelling legitimate grounds for the processing which override your
interests, rights and freedoms or we need this for the establishment, exercise
or defence of legal claims.

The right to complain to a data protection authority

You have the right to complain to a data protection authority about our
collection and use of your Personal Information. Contact details for data
protection authorities in the EEA, Switzerland and certain non-European
countries (including the US and Canada) are available at
http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.)
Contact details of the Bulgarian data protection authority (CPDP) are available
at https://www.cpdp.bg/en/index.php?p=pages&aid=6 and are as follows:

• for complaints in person – at the CPDP’s Registry at: 2 Prof. Tsvetan
Lazarov Blvd., Sofia 1592 (see the location of CPDP).

• for complaints by post to: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592,
Commission for Personal Data Protection.

• for complaints by fax: +3592/91-53-525.

• for complaints by e-mail to the CPDP’s e-mail address (kzld@cpdp.bg). In
this case, your complaint should be submitted in the form of a signed
electronic document with an electronic signature (not scanned!).

• for complaints via the CPDP’s website – using the electronic form
provided at https://www.cpdp.bg/en/index.php?p=pages&aid=6.

Security Measures

Our Websites are hosted on servers in the EEA. We have adopted and implemented a
security standard ISO 27001. Information storage is on secure computers in a
locked and certified information centre and information is encrypted wherever
possible. We undergo periodic system testing and reviews of our security
policies and procedures to ensure that our systems are secure and protected. We
use extensive and sophisticated secure technology to protect your data and
transmissions between you and us. Transmission between browsers and our web
server is implemented using Secure Sockets Layer (SSL) technology. Although we
have taken these reasonable and appropriate measures to ensure that your
Personal Information is delivered and disclosed only in accordance with your
instructions, as the transmission of information via the Internet is not
completely secure we cannot and do not guarantee the security of your
information transmitted to our Websites and we cannot and do not guarantee that
the Personal Information you provide will not be intercepted by others and
decrypted.

Confidentiality

We acknowledge that the information you provide may be confidential. We do not
sell, rent, distribute or otherwise make Personal Information commercially
available to any third party, except that we may share information with our
service providers for the purposes set out in this Privacy Policy. We will
maintain the confidentiality of and protect your information in accordance with
our Privacy Policy and all applicable laws.

Links

To allow you to interact with other websites on which you may have accounts
(such as Facebook and other social media sites) or join communities on such
sites, we may provide links or embed third-party applications that allow you to
login, post content or join communities from our websites. We may also provide
you with general links to non-SCALE FOCUS AD websites. When you use those links,
you leave the Websites and we are unable to control how the owners of the
websites or applications you link to handle any information they gather about
you, including their privacy practices and use of cookies. This Privacy Policy
applies only to the Websites and and does not govern activities on linked
websites or applications Your use of these links and applications is subject to
the third parties’ privacy policies, and you should become familiar with the
third-party sites’ privacy policies before using the links or applications. We
are not responsible for the privacy practices or the content of those other
websites.

If you do not agree to the terms of this Privacy Policy, please do not provide
us with any information and do not use the Websites. By using the Websites and
voluntarily providing information to us, you consent to our collection and use
of the Personal Information as set forth in this Privacy Policy.

Effect Of Privacy Policy And Changes To This Privacy Policy

This Privacy Policy does not form a contract between an individual and us. The
Privacy Policy may also be subject to change from time to time. Whenever we
change our Privacy Policy, we will publish the updated policy on our Websites.
Please check this Privacy Policy regularly. Subject to applicable law, all
changes will take effect as soon as we publish the new Privacy Policy, but where
we have already collected information about you and/or where legally required to
do so, we may take additional steps to inform you of any material changes to our
Privacy Policy and may request that you agree to these changes. However, please
be assured that if this Privacy Policy changes in the future, we will not use
the personal information you have submitted to us under this Privacy Policy in a
manner that is materially inconsistent with this Privacy Policy, without your
prior consent.

If you have a question about this Privacy Policy or our handling of your
Personal Information, you can send an email at dpo@scalefocus.com

If you no longer wish to receive newsletter e-mails from us, please follow the
unsubscribe instructions included in each email.

If you no longer wish to receive e-mails for vacant positions from us, please
send an e-mail to careers@scalefocus.com and copy dpo@scalefocus.com.

If you wish to request further information or exercise any of the above rights,
or if you are unhappy with how we have handled your Personal Information,
contact us here: dpo@scalefocus.com. Please provide as much information as
possible to help us identify the information you are requesting, the action you
are wanting us to take and why you believe this action should be taken.

If you are not satisfied with our response to your complaint or believe our
processing of your Personal Information does not comply with data protection
law, you can make a complaint to the relevant EU data protection authority where
you are located. The contact details for each EU data protection authority can
be found here:
http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
Contact details of the Bulgarian data protection authority (CPDP) are available
at https://www.cpdp.bg/en/index.php?p=pages&aid=6 and are as follows:

• for complaints in person – at the CPDP’s Registry at: 2 Prof. Tsvetan
Lazarov Blvd., Sofia 1592 (see the location of CPDP).
• for complaints by post to: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592,
Commission for Personal Data Protection.
• for complaints by fax: +3592/91-53-525.
• for complaints by e-mail to the CPDP’s e-mail address (kzld@cpdp.bg). In
this case, your complaint should be submitted in the form of a signed
electronic document with an electronic signature (not scanned!).
• for complaints via the CPDP’s website – using the electronic form
provided at https://www.cpdp.bg/en/index.php?p=pages&aid=6.

This Privacy Policy is effective as of 25 May 2018.

This Privacy Policy is last updated on 20th of October 2020.

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