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Skip to content Facebook * rick@ainavigator.digital * +64 27 387 5071 * Home-faulty * About * Services * Pricing * FAQ * Contact Humberger Toggle Menu NB. IF YOU'RE TRYING TO NAVIGATING THE AI LANDSCAPE AND WANT SOME WELL-GROUNDED ADVICE FEEL FREE TO CALL ME OR DROP A CONTACT MESSAGE. IF YOU'VE BEEN AROUND FOR A WHILE AI MAY SEEM LIKE A STEEP LEARNING CURVE, HOWEVER IT OFFERS EXCITING OPPORTUNITIES FOR SMES, SO IT'S WORTH MASTERING. CALL OR TEXT ME AT +64 22 506 8434 FOR COMPLIMENTARY ADVICE. AI NAVIGATOR DIGITAL CONSULTANT RICK WALLACE FOUNDER & DIGITAL VETERAN SO YOU KNOW. 'GENERATIVE AI' IS STILL AT THE 'EARLY ADOPTERS' STAGE ON THE GROWTH CURVE. 'GENERAL AI' AT THIS STAGE HASN'T STARTED. BUT YOU'LL APPRECIATE THAT AI IS ALREADY BIGGER THAN BEN HUR! SO, IS IT THE BEST THING SINCE SLICED BREAD FOR YOUR BUSINESS? HOW CONFIDENT ARE YOU THAT AI WILL BE A HUGE ADVANTAGE FOR YOUR BUSINESS? LET'S CUT TO THE CHASE. BACK / NEXT THAT DEPENDS ON ... READ MORE HOW'S YOUR PREPARATION FOR AI GOING? LET'S MAKE A PLAN TO ENSURE YOU BENEFIT. SO YOU KNOW. 'GENERATIVE AI' IS STILL AT THE 'EARLY ADOPTERS' STAGE ON THE GROWTH CURVE. 'GENERAL AI' AT THIS STAGE HASN'T STARTED. BUT YOU'LL APPRECIATE THAT AI IS ALREADY BIGGER THAN BEN HUR! SO, IS IT THE BEST THING SINCE SLICED BREAD FOR YOUR BUSINESS? EXPERIENCE IS YOUR GREATEST ASSET. BUT DON'T LET YOURSELF BE AFRAID OF CHANGE. LET'S CUT TO THE CHASE. BACK / NEXT THAT DEPENDS ON ... READ MORE HOW'S YOUR PREPARATION FOR AI GOING? LET'S MAKE A PLAN TO ENSURE YOU BENEFIT. SO YOU KNOW. 'GENERATIVE AI' IS STILL AT THE 'EARLY ADOPTERS' STAGE ON THE GROWTH CURVE. 'GENERAL AI' AT THIS STAGE HASN'T STARTED. BUT YOU'LL APPRECIATE THAT AI IS ALREADY BIGGER THAN BEN HUR! SO, IS IT THE BEST THING SINCE SLICED BREAD FOR YOUR BUSINESS? ENTHUSIASM IS GOOD BUT IT CAN'T REPLACE YEARS OF INDUSTRY EXPERIENCE. LET'S CUT TO THE CHASE. BACK / NEXT THAT DEPENDS ON ... READ MORE HOW'S YOUR PREPARATION FOR AI GOING? LET'S MAKE A PLAN TO ENSURE YOU BENEFIT. SO YOU KNOW. 'GENERATIVE AI' IS STILL AT THE 'EARLY ADOPTERS' STAGE ON THE GROWTH CURVE. 'GENERAL AI' AT THIS STAGE HASN'T STARTED. BUT YOU'LL APPRECIATE THAT AI IS ALREADY BIGGER THAN BEN HUR! SO, IS IT THE BEST THING SINCE SLICED BREAD FOR YOUR BUSINESS? COMPREHENDING THE MAGNITUDE OF COMING CHANGES IS THE REAL CHALLENGE. LET'S CUT TO THE CHASE. BACK / NEXT THAT DEPENDS ON ... READ MORE HOW'S YOUR PREPARATION FOR AI GOING? LET'S MAKE A PLAN TO ENSURE YOU BENEFIT. SO YOU KNOW. 'GENERATIVE AI' IS STILL AT THE 'EARLY ADOPTERS' STAGE ON THE GROWTH CURVE. 'GENERAL AI' AT THIS STAGE HASN'T STARTED. BUT YOU'LL APPRECIATE THAT AI IS ALREADY BIGGER THAN BEN HUR! SO, IS IT THE BEST THING SINCE SLICED BREAD FOR YOUR BUSINESS? USING AI TO IMPROVE YOUR SYSTEMS SUGGESTS THAT YOU DO HAVE SYSTEMS. LET'S CUT TO THE CHASE. BACK / NEXT THAT DEPENDS ON ... READ MORE HOW'S YOUR PREPARATION FOR AI GOING? LET'S MAKE A PLAN TO ENSURE YOU BENEFIT. SO YOU KNOW. 'GENERATIVE AI' IS STILL AT THE 'EARLY ADOPTERS' STAGE ON THE GROWTH CURVE. 'GENERAL AI' AT THIS STAGE HASN'T STARTED. BUT YOU'LL APPRECIATE THAT AI IS ALREADY BIGGER THAN BEN HUR! SO, IS IT THE BEST THING SINCE SLICED BREAD FOR YOUR BUSINESS? IF YOUR BUSINESS IS ABOUT PEOPLE CAN AI MAINTAIN YOUR PERSONAL SERVICE? LET'S CUT TO THE CHASE. BACK / NEXT THAT DEPENDS ON ... READ MORE HOW'S YOUR PREPARATION FOR AI GOING? LET'S MAKE A PLAN TO ENSURE YOU BENEFIT. SO YOU KNOW. 'GENERATIVE AI' IS STILL AT THE 'EARLY ADOPTERS' STAGE ON THE GROWTH CURVE. 'GENERAL AI' AT THIS STAGE HASN'T STARTED. BUT YOU'LL APPRECIATE THAT AI IS ALREADY BIGGER THAN BEN HUR! SO, IS IT THE BEST THING SINCE SLICED BREAD FOR YOUR BUSINESS? WOW! AI MAKES IT SO EASY TO BUILD A BUSINESS. I CAN DO WHATEVER I WANT. LET'S CUT TO THE CHASE. BACK / NEXT THAT DEPENDS ON ... READ MORE HOW'S YOUR PREPARATION FOR AI GOING? LET'S MAKE A PLAN TO ENSURE YOU BENEFIT. SO YOU KNOW. 'GENERATIVE AI' IS STILL AT THE 'EARLY ADOPTERS' STAGE ON THE GROWTH CURVE. 'GENERAL AI' AT THIS STAGE HASN'T STARTED. BUT YOU'LL APPRECIATE THAT AI IS ALREADY BIGGER THAN BEN HUR! SO, IS IT THE BEST THING SINCE SLICED BREAD FOR YOUR BUSINESS? MAKE MORE SALES OR DELIVER MORE VALUE TO YOUR CUSTOMERS. IT'S STILL YOUR CHOICE. LET'S CUT TO THE CHASE. BACK / NEXT THAT DEPENDS ON ... READ MORE HOW'S YOUR PREPARATION FOR AI GOING? LET'S MAKE A PLAN TO ENSURE YOU BENEFIT. ON THE GROWTH CURVE 'GENERATIVE AI' IS AT THE 'EARLY ADOPTERS' STAGE. 'GENERAL AI' HASN'T BEGUN YET. BUT AS YOU'LL KNOW IT'S ALREADY BIGGER THAN BEN HUR! SO IS AI THE BEST THING SINCE SLICED BREAD? LET'S CUT TO THE CHASE. SO YOU CAN DECIDE IF YOU'RE IN THE RIGHT PLACE. NAVIGATE IT DEPENDS ... "DOING NOTHING IS NOT REALLY A PLAN" "JUST SAYING" LEARN MORE AI HELPS ME GIVE BETTER SERVICE TO MY CLIENTS WHILE WORKING LESS. ON THE GROWTH CURVE 'GENERATIVE AI' IS AT THE 'EARLY ADOPTERS' STAGE. 'GENERAL AI' HASN'T BEGUN YET. BUT AS YOU'LL KNOW IT'S ALREADY BIGGER THAN BEN HUR! SO IS AI THE BEST THING SINCE SLICED BREAD? LET'S CUT TO THE CHASE. SO YOU CAN DECIDE IF YOU'RE IN THE RIGHT PLACE. NAVIGATE IT DEPENDS ... "DOING NOTHING IS NOT REALLY A PLAN" "JUST SAYING" LEARN MORE WORK/LIFE BALANCE HAS ALWAYS BEEN A NICE THOUGHT. NOW IT'S WITHIN GRASP. ON THE GROWTH CURVE 'GENERATIVE AI' IS AT THE 'EARLY ADOPTERS' STAGE. 'GENERAL AI' HASN'T BEGUN YET. BUT AS YOU'LL KNOW IT'S ALREADY BIGGER THAN BEN HUR! SO IS AI THE BEST THING SINCE SLICED BREAD? LOVING WHAT YOU DO IS A PRETTY GOOD REASON TO CREATE MORE TIME TO DO IT. LET'S CUT TO THE CHASE. SO YOU CAN DECIDE IF YOU'RE IN THE RIGHT PLACE. NAVIGATE IT DEPENDS ... "DOING NOTHING IS NOT REALLY A PLAN" "JUST SAYING" LEARN MORE ON THE GROWTH CURVE 'GENERATIVE AI' IS AT THE 'EARLY ADOPTERS' STAGE. 'GENERAL AI' HASN'T BEGUN YET. BUT AS YOU'LL KNOW IT'S ALREADY BIGGER THAN BEN HUR! SO IS AI THE BEST THING SINCE SLICED BREAD? AI LETS ME TO SPEND MORE TIME ON MY PROFESSION AND LESS IN MY BUSINESS. LET'S CUT TO THE CHASE. SO YOU CAN DECIDE IF YOU'RE IN THE RIGHT PLACE. NAVIGATE IT DEPENDS ... "DOING NOTHING IS NOT REALLY A PLAN" "JUST SAYING" LEARN MORE ON THE GROWTH CURVE 'GENERATIVE AI' IS AT THE 'EARLY ADOPTERS' STAGE. 'GENERAL AI' HASN'T BEGUN YET. BUT AS YOU'LL KNOW IT'S ALREADY BIGGER THAN BEN HUR! SO IS AI THE BEST THING SINCE SLICED BREAD? PRAGMATICALLY, WORKING SMARTER HAS ALWAYS BEEN A A PREFERRED OPTION. LET'S CUT TO THE CHASE. SO YOU CAN DECIDE IF YOU'RE IN THE RIGHT PLACE. NAVIGATE IT DEPENDS ... "DOING NOTHING IS NOT REALLY A PLAN" "JUST SAYING" LEARN MORE ON THE GROWTH CURVE 'GENERATIVE AI' IS AT THE 'EARLY ADOPTERS' STAGE. 'GENERAL AI' HASN'T BEGUN YET. BUT AS YOU'LL KNOW IT'S ALREADY BIGGER THAN BEN HUR! SO IS AI THE BEST THING SINCE SLICED BREAD? LET'S FOCUS ON OUR COMPANY VISION AND DELEGATE LOW VALUE TASKS TO AI. LET'S CUT TO THE CHASE. SO YOU CAN DECIDE IF YOU'RE IN THE RIGHT PLACE. NAVIGATE IT DEPENDS ... "DOING NOTHING IS NOT REALLY A PLAN" "JUST SAYING" LEARN MORE ON THE GROWTH CURVE 'GENERATIVE AI' IS AT THE 'EARLY ADOPTERS' STAGE. 'GENERAL AI' HASN'T BEGUN YET. BUT AS YOU'LL KNOW IT'S ALREADY BIGGER THAN BEN HUR! SO IS AI THE BEST THING SINCE SLICED BREAD? I DIDN'T REALISE HOW MUCH TIME I SPENT DOING THINGS THAT DIDN'T ADD VALUE. LET'S CUT TO THE CHASE. SO YOU CAN DECIDE IF YOU'RE IN THE RIGHT PLACE. NAVIGATE IT DEPENDS ... "DOING NOTHING IS NOT REALLY A PLAN" "JUST SAYING" LEARN MORE You went into business to define your own path and succeed on your own terms doing what you're passionate about. Within the last two decades you faced the greatest changes in business and consumer trends the world has ever seen, at an astonishing rate. You not only survived, you mastered it and are better off ... READ MORE Over the last twenty years you have adapted to a whole new paradigm; Doing business online. You had to constantly adapt to new technologies, starting with your first website twenty odd years ago and having to learn the ins an outs of organic search leading quickly in investing in search engine optimisation (SEO). When organic search became ineffective on its own you put your toe in the water with paid search. Not long after this mobile technology exploded on the scene, society and consumer behavior changed forever. Your web traffic went from 80%/20% (online/mobile) to 20%/80% within thirty six months. Social media, digital marketing, sales automation, marketing funnels, email marketing. Artificial intelligence (AI) is now the next big thing and has already starting to impact business and society in a way that will eclipse the scale and speed that internet has impact us thus far ... READ MORE You may have already started hearing about businesses making early gains with AI. Naturally there are always early adopters with any new technology. If you are not an early adopter don’t panic, just like the early days of doing business online the changes come so rapidly that waiting until the dust settles and some norms, standards or best practice are established. AI for most businesses, is still at a very early stage. Having said that, you don’t want to be a late adopter either as many small and mediums enterprises (SMEs) were with the web. AI is moving very fast, so it would be prudent to stay at least keep the front bunch in view. A reasonable question you might ask is; ... READ MORE “How could I most effectively benefit from using AI systems and tools to improve productivity, profitability, and business growth? Book A Callback THERE ARE NO CHARGES FOR THE FIRST 45 MINUTE CONSULTATION BOOK YOUR FREE CONSULTATION NOW AND EXPLORE HOW AI CAN HELP YOUR BUSINESS Contact Us JOIN NOW JOIN OUR PRIVATE GROUP Stay up to date with everything on the AI landscape that matters for your business. And avoid all the clutter being pumped into the AI space. Join Now HAVE YOU FULLY ASSESSED AND REVIEWED YOUR CURRENT BUSINESS PROCESSES, TECHNOLOGY AND SYSTEMS LEADING UP TO INTO USING AI? YOU SHOULD BEFORE YOU START INTRODUCING AI TOOLS Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. WHEN YOU LOOK AT A ROAD MAP TO PLAN A TRIP TO A LOCATION YOU HAVE NOT BEEN TO BEFORE WHAT KNOWLEDGE IS CRUCIAL TO HAVE BEFORE YOU CAN LEAVE? Knowing where you are right now is the most critical piece of data you need when planning a move. Google maps can give you directions to any location on the planet but you if can’t enter your starting point, even google maps can’t help you get there. Your current position with technologies and systems in your business is critical for retaining the value of the time and effort you have invested in your business to this point. AI IS NOT A MAGIC BULLET. YOU DON'T WANT TO THROW THE BABY OUT WITH WITH THE BATHWATER SIMPLY BECAUSE OF ALL THE EXCITEMENT. It would be sensible to maintain a strategic and pragmatic approach to introducing AI into your business. Artificial Intelligence is rapidly evolving toward full general intelligence and may be the single greatest and fastest progress we’ve ever seen in business, and mankind. But it is important to keep you feet on the ground and understand that it is a tool you can use to enhance what you are already doing. JOIN NOW JOIN OUR PRIVATE GROUP Stay up to date with everything on the AI landscape that matters for your business. And avoid all the clutter being pumped into the AI space. Join Now STRUGGLING TO KEEP UP WITH FAST-PACED TECH CHANGES IN YOUR BUSINESS? UNSURE WHERE TO START? Let’s work together to identify the areas where your business could benefit from digital technology. Whether you’re just starting, looking to expand your online presence or upgrading your internal systems, we can determine the best strategies to help your business thrive. I can help you confidently navigate the digital technologies that apply to your business, and help you take you take your business to a new level. Let’s explore the possibilities together! IS AI WHAT I NEED - THE SECRET BULLET? Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. SHALL I THROW OUT THE BABY WITH THE BATH WATER? KEEPING THINGS IN PERSPECTIVE. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Four decades in sales, marketing and management has given me the type of experience value to your business my experience gained during the digital agency and website building company in Wellington. I have a strong commitment to achieving tangible results for my clients, I'm committed and dedicated to the work I do and I enjoy working with clients who are open to change and growth. HOW I CAN HELP GROW YOUR BUSINESS Digital Strategy After being involved in the digital space since the very beginning, I know for sure that there are no silver bullets. Like everything else in your business, making digital gains takes time and effort. As a digital consultant, my commitment to achieving measurable results will help you achieve a profitable outcome in your business. Market Analysis After being involved in the digital space since the very beginning, I know for sure that there are no silver bullets. Like everything else in your business, making digital gains takes time and effort. As a digital consultant, my commitment to achieving measurable results will help you achieve a profitable outcome in your business. Competitor Reviews Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Analytics Analysis & Reporting Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Business Coaching Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Sales Management Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Sales Training Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Business Automation Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Customer Aquistion Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Social Media Management Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. SWOT ANALYSIS BEFORE TAKING ACTION OR MAKING CHANGES THAT COULD SIGNIFICANTLY IMPACT YOUR BUSINESS IT IS ALWAYS GOOD PRACTICE TO ASSESS THE PLAN AS REALISTICALLY AS POSSIBLE, FROM ALL PERSPECTIVES. BY UNDERSTANDING THE STRENGTHS OF THE PLANNED ACTIONS AS WELL AS THE WEAKNESSES, YOU ARE IN A BETTER POSITION TO MAKE INFORMED DECISIONS ABOUT YOUR PATH FORWARD. IT IS IMPORTANT ALSO TO NO JUST LOOK AT THE PROJECT OR CHANGES IN ISOLATION, BUT ALSO TAKE A VIEW FROM A HIGHER LEVEL, LOOKING TOWARD THE FUTURE AND ANALYSING THE ADDITIONAL OPPORTUNITIES THAT THESE ACTIONS COULD GENERATE, AND OF TO ALSO SPEND TIME CONSIDERING WHAT LONG TERM THREATS MAY EXIST THAT ARE NOT OBVIOUS AT THIS POINT. What the SWOT told us ... STRENGTHS Reduced Costs -------------------------------------------------------------------------------- Improved Efficiency -------------------------------------------------------------------------------- Competitive Advantage -------------------------------------------------------------------------------- Enhanced Customer Experience AI can help SMEs cut costs by automating processes, reducing errors, and optimising resource allocation leading to improved profitability. AI can automate repetitive tasks and allow employees to focus on more strategic activities thereby increasing overall productivity. Adopting AI can give SMEs a competitive edge by enabling them to innovate, differentiate their business in the market, and deliver better customer experiences. AI-driven tools, assistants and personalised recommendations can enhance the customer experience by providing instant support and tailored solutions. WEAKNESSES Initial setup Cost -------------------------------------------------------------------------------- Complex Integration -------------------------------------------------------------------------------- Data Privacy & Security -------------------------------------------------------------------------------- Dependency on Technology WEAKNESSES TO CONSIDER WHEN ADOPTING AI Implementing AI may require upgrading your systems, software, and staff training. This may be a hurdle if you have limited resources. Integrating AI systems with your existing processes and systems can be complex and time-consuming, and requires specialised expertise. AI relies on data so if you have concerns about privacy breaches and cybersecurity threats you should ensure your data security measures are robust. Over-relying on AI technology may lead to your customers being less satisfied due to feeling a loss of human touch. OPPORTUNITIES Differentiation -------------------------------------------------------------------------------- More Market Reach -------------------------------------------------------------------------------- New Revenue Streams -------------------------------------------------------------------------------- Skill Development & Training Adopting AI can help you differentiate yourself in the market by offering innovative products, personalised services, and seamless customer experiences. AI-powered tools can help you expand your market reach by targeting new customer segments, entering new markets, and scaling operations more efficiently. AI offers new revenue streams like monetising your data, creating customised AI services for your customers, or licensing your AI solutions. Adopting AI allows your employees to gain new skills, undergo training in new technology, and enhance their value to your business. THREATS Resistance to Change -------------------------------------------------------------------------------- Competitor disruption -------------------------------------------------------------------------------- Shortage of Skilled Staff -------------------------------------------------------------------------------- Ethical and Regulatory Risks Resistance to Change: Can impede the adoption of AI in your business. Change management can help overcome potential resistance and foster a culture of innovation. Disruption from Competitors: Not adopting AI can leave you vulnerable to disruption from competitors who have leveraged AI to offer better products, services, and customer experiences. Skill Shortage: The growing demand for AI skills makes it harder for SMEs to attract AI experts. This may hinder your ability to effectively implement AI initiatives in your business. Ethical and Regulatory Risks: AI can raise concerns about transparency, bias and accountability. You must navigate ethical & regulatory aspects thoughtfully to ensure a smooth transition to AI. FREQUENTLY ASKED QUESTIONS If you are still thinking about opting for Homestead as a loving home for your loved ones, you can always check out the common queries about our service and support. Ut enim ad minim veniam, Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. What is AI exactly? Artificial Intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think and learn like humans. It encompasses a variety of technologies and techniques designed to make computers perform tasks that would typically require human intelligence. How could I use AI in my business? AI can be used in many ways to improve business efficiency, from automating routine tasks to gaining insights from data analysis. It can enhance customer service, streamline operations, and provide strategic insights. Where could I start using AI in my business? Starting with AI can be straightforward by identifying areas where automation and data analysis could provide immediate benefits. Common starting points include customer service, marketing, and data management. How do over-the-counter AI tools compare with customised AI solutions built specifically for your business? Pre-built AI tools are generic and designed to serve a wide range of businesses, while custom AI assistants are tailored specifically to meet the unique needs and goals of your business. Prebuilt AI tools offer quick implementation and lower initial costs, while custom AI solutions provide tailored functionality and better integration with your specific business needs. What are the advantages of training custom AI agents with my own business data, compared to using AI agents with pre-trained general knowledge? Custom AI agents trained with your own business data offer more relevant insights and better performance tailored to your specific needs compared to pre-trained AI agents with general knowledge. Does AI add extra overheads? While implementing AI can add initial overheads in terms of cost and time, the long-term benefits usually outweigh these costs through increased efficiency and cost savings. What level of ROI could an SME expect to see from investing in AI solutions, comparing pre-built tools and custom tools? SMEs can expect different levels of ROI from pre-built and custom AI tools. Pre-built tools often offer quicker, lower-cost returns, while custom tools provide higher, long-term ROI through tailored efficiency and effectiveness. ABOUT ME I take a pragmatic, hands-on approach when helping clients to use digital technology more effectively and profitably. My strength is identifying sticking points and opportunities for growth and thinking out of the box to create practical solutions that are cost-effective and efficient. more about RECENT PROJECTS Completely synergize resource taxing relationships via premier niche markets. Professionally cultivate one-to-one customer service. ONLINE BUSINESS View Project CONTENT WRITING View Project CONTENT WRITING View Project ONLINE BUSINESS View Project SEE PRICING Completely synergize resource taxing relationships via premier niche markets. Professionally cultivate one-to-one customer service. STARTER $20 / MONTH * Up to 3 chat operators * 200 Chatbot Triggers * Quick Responses * Google Analytics * Messenger Integration * Email Integration * Mobile + Desktop Apps * Drag & Drop Widgets Get started PREMIUM $60 / MONTH * Up to 3 chat operators * 200 Chatbot Triggers * Quick Responses * Google Analytics * Messenger Integration * Email Integration * Mobile + Desktop Apps * Drag & Drop Widgets Get started PEOPLE ARE SAYING Podcasting operational change management inside of workflows to establish a framework. Taking seamless key performance indicators offline to maximise the long tail. CONTACT ME MY LOCATION Whakatane Eastern Bay of Plenty MAIL rick@wallaceconsulting.nz PHONE NUMBER +64 22 506 8434 STRENGTHS Reduced Costs -------------------------------------------------------------------------------- Improved Efficiency -------------------------------------------------------------------------------- Competitive Advantage -------------------------------------------------------------------------------- Enhanced Customer Experience AI can help SMEs cut costs by automating processes, reducing errors, and optimising resource allocation leading to improved profitability. AI can automate repetitive tasks and allow employees to focus on more strategic activities thereby increasing overall productivity. Adopting AI can give SMEs a competitive edge by enabling them to innovate, differentiate their business in the market, and deliver better customer experiences. AI-driven tools, assistants and personalised recommendations can enhance the customer experience by providing instant support and tailored solutions. WEAKNESSES Initial setup Cost -------------------------------------------------------------------------------- Complex Integration -------------------------------------------------------------------------------- Data Privacy & Security -------------------------------------------------------------------------------- Dependency on Technology WEAKNESSES TO CONSIDER WHEN ADOPTING AI Implementing AI may require upgrading your systems, software, and staff training. This may be a hurdle if you have limited resources. Integrating AI systems with your existing processes and systems can be complex and time-consuming, and requires specialised expertise. AI relies on data so if you have concerns about privacy breaches and cybersecurity threats you should ensure your data security measures are robust. Over-relying on AI technology may lead to your customers being less satisfied due to feeling a loss of human touch. OPPORTUNITIES Differentiation -------------------------------------------------------------------------------- More Market Reach -------------------------------------------------------------------------------- New Revenue Streams -------------------------------------------------------------------------------- Skill Development & Training Adopting AI can help you differentiate yourself in the market by offering innovative products, personalised services, and seamless customer experiences. AI-powered tools can help you expand your market reach by targeting new customer segments, entering new markets, and scaling operations more efficiently. AI offers new revenue streams like monetising your data, creating customised AI services for your customers, or licensing your AI solutions. Adopting AI allows your employees to gain new skills, undergo training in new technology, and enhance their value to your business. THREATS Resistance to Change -------------------------------------------------------------------------------- Competitor disruption -------------------------------------------------------------------------------- Shortage of Skilled Staff -------------------------------------------------------------------------------- Ethical and Regulatory Risks Resistance to Change: Can impede the adoption of AI in your business. Change management can help overcome potential resistance and foster a culture of innovation. Disruption from Competitors: Not adopting AI can leave you vulnerable to disruption from competitors who have leveraged AI to offer better products, services, and customer experiences. Skill Shortage: The growing demand for AI skills makes it harder for SMEs to attract AI experts. This may hinder your ability to effectively implement AI initiatives in your business. Ethical and Regulatory Risks: AI can raise concerns about transparency, bias and accountability. You must navigate ethical & regulatory aspects thoughtfully to ensure a smooth transition to AI. Item #1 Item #2 Item #3 AI Consultant and Digital Navigator * Home-faulty * About * Services * Pricing * FAQ * Contact All rights reserved