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https://www.malwarebytes.com/newsletter/

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News | Privacy


THE TICKETMASTER “BREACH”—WHAT YOU NEED TO KNOW

Posted: May 30, 2024 by Pieter Arntz



DIGITAL FOOTPRINT PORTAL

Enter your email to see if your personal data has been exposed.



Earlier this week, a cybercriminal group posted an alleged database up for sale
online which, it says, contains customer and card details of 560 million Live
Nation/Ticketmaster users.

The data was offered for sale on one forum under the name “Shiny Hunters”.
ShinyHunters is the online handle for a group of notorious cybercriminals
associated with numerous data breaches, including the recent AT&T breach.

Post on BreachForums by ShinyHunters

The post says:

> “Live Nation / Ticketmaster
> 
> Data includes
> 
> 560 million customer full details (name, address, email, phone)
> 
> Ticket sales, event information, order details
> 
> CC detail – customer last 4 of card, expiration date
> 
> Customer fraud details
> 
> Much more
> 
> Price is $500k USD. One time sale.”

The same data set was offered for sale in an almost identical post on another
forum by someone using the handle SpidermanData. This could be the same person
or a member of the ShinyHunters group.

According to news outlet ABC, the Australian Department of Home Affairs said it
is aware of a cyber incident impacting Ticketmaster customers and is “working
with Ticketmaster to understand the incident.”

Some researchers expressed their doubts about the validity of the data set:



While others judged it looks legitimate based on conversations with involved
individuals, and studying samples of the data set:



Whether or not the data is real remains to be seen. However, there’s no doubt
that scammers will use this opportunity to make a quick profit.

Ticketmaster users will need to be on their guard. Read our tips below for some
helpful advice on what to do in the event of a data breach.

You can also check what personal information of yours has already been exposed
online with our Digital Footprint portal. Just enter your email address (it’s
best to submit the one you most frequently use) to our free Digital Footprint
scan and we’ll give you a report.

SCAN NOW

All parties involved have refrained from any further comments. We’ll keep you
posted.


PROTECTING YOURSELF FROM A DATA BREACH

There are some actions you can take if you are, or suspect you may have been,
the victim of a data breach.

 * Check the vendor’s advice. Every breach is different, so check with the
   vendor to find out what’s happened, and follow any specific advice they
   offer.
 * Change your password. You can make a stolen password useless to thieves by
   changing it. Choose a strong password that you don’t use for anything else.
   Better yet, let a password manager choose one for you.
 * Enable two-factor authentication (2FA). If you can, use a FIDO2-compliant
   hardware key, laptop or phone as your second factor. Some forms of two-factor
   authentication (2FA) can be phished just as easily as a password. 2FA that
   relies on a FIDO2 device can’t be phished.
 * Watch out for fake vendors. The thieves may contact you posing as the vendor.
   Check the vendor website to see if they are contacting victims, and verify
   any contacts using a different communication channel.
 * Take your time. Phishing attacks often impersonate people or brands you know,
   and use themes that require urgent attention, such as missed deliveries,
   account suspensions, and security alerts.
 * Consider not storing your card details. It’s definitely more convenient to
   get sites to remember your card details for you, but we highly recommend not
   storing that information on websites.
 * Set up identity monitoring. Identity monitoring alerts you if your personal
   information is found being traded illegally online, and helps you recover
   after.

--------------------------------------------------------------------------------

We don’t just report on threats – we help safeguard your entire digital identity

Cybersecurity risks should never spread beyond a headline. Protect your—and your
family’s—personal information by using identity protection.

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