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Accessibility links * Skip to main content * Keyboard shortcuts for audio player NPR 24 Hour Program StreamOn Air Now * Hourly News * Listen Live * Playlist * Open Navigation Menu * * * Newsletters * Sign In * NPR Shop * Donate Close Navigation Menu * Home * News Expand/collapse submenu for News * National * World * Politics * Business * Health * Science * Climate * Race * Culture Expand/collapse submenu for Culture * Books * Movies * Television * Pop Culture * Food * Art & Design * Performing Arts * Life Kit * Gaming * Music Expand/collapse submenu for Music * Hip-Hop 50 * Tiny Desk * All Songs Considered * Music Features * Live Sessions * Podcasts & Shows Expand/collapse submenu for Podcasts & Shows Daily * Morning Edition * Weekend Edition Saturday * Weekend Edition Sunday * All Things Considered * Fresh Air * Up First Featured * TED Radio Hour * Louder Than A Riot * It's Been a Minute * Life Kit * More Podcasts & Shows * Search * Newsletters * Sign In * NPR Shop * * Hip-Hop 50 * Tiny Desk * All Songs Considered * Music Features * Live Sessions * About NPR * Diversity * Organization * NPR Network * Support * Careers * Connect * Press * Ethics The Way Back : Throughline Our society is saturated in apologies. They're scripted, they're public, and they often feel less than sincere. Political, corporate, celebrity apologies – they can all feel performed. It's not even always clear who they're for. So what purpose do these apologies serve? Because real apologies are not just PR stunts. Not just a way to move on. At their best, they're about acknowledgement and accountability, healing and repair. So how did apology go from a process to a product – and how can we make them work again? THROUGHLINE NPR THROUGHLINE LISTEN & FOLLOW Fill 10 Created with Sketch. * NPR App * Apple Podcasts * Spotify * Google Podcasts * Amazon Music * RSS link THE WAY BACK April 20, 202312:10 AM ET By Rund Abdelfatah , Ramtin Arablouei , Devin Katayama , Casey Miner , Julie Caine , Lawrence Wu , Anya Steinberg , Cristina Kim , Yordanos Tesfazion , Yolanda Sangweni THE WAY BACK Listen· 52:3552-Minute ListenPlaylist Toggle more options * Download * Embed Embed <iframe src="https://www.npr.org/player/embed/1170705584/1200556202" width="100%" height="290" frameborder="0" scrolling="no" title="NPR embedded audio player"> * Transcript Enlarge this image Planet Flem Planet Flem Our society is saturated in apologies. They're scripted, they're public, and they often feel less than sincere. Political, corporate, celebrity apologies – they can all feel performed. It's not even always clear who they're for. So what purpose do these apologies serve? Because real apologies are not just PR stunts. Not just a way to move on. At their best, they're about acknowledgement and accountability, healing and repair. So how did apology go from a process to a product – and how can we make them work again? * Willy Brandt * cotton mather * witch hunt * salem witch trials * forgiveness * apology * Monica Lewinsky * restorative justice * The Holocaust * World War II * Bill Clinton * Facebook * Flipboard * Email MORE STORIES FROM NPR HISTORY THE DANCE OF THE DEAD (2021) HISTORY THE CONTRADICTIONS OF ABRAHAM LINCOLN HISTORY TENOCHTITLÁN: A RETELLING OF THE CONQUEST (2021) HISTORY DAVID V GOLIATH THROUGHLINE A TALE OF TWO TRIBAL NATIONS HISTORY SILICON ISLAND (2022) POPULAR ON NPR.ORG MIDDLE EAST FREED ISRAELI HOSTAGE: HAMAS KIDNAPPING WAS 'HELL' GLOBAL HEALTH LONG COVID BRAIN FOG MAY ORIGINATE IN A SURPRISING PLACE, SAY SCIENTISTS BUSINESS BOND MARKETS ARE BEING HIT HARD — AND IT'S LIKELY TO IMPACT YOU MEDIA NEWS OUTLETS BACKTRACK ON GAZA BLAST AFTER RELYING ON HAMAS AS KEY SOURCE NATIONAL PALESTINIAN AMERICANS ON THE ISRAEL-HAMAS WAR: 'WE'RE NOT EVEN ALLOWED TO GRIEVE' BOOKS WHY CHILDREN OF MARRIED PARENTS DO BETTER, BUT AMERICA IS MOVING THE OTHER WAY NPR EDITORS' PICKS SPORTS NHL LIFTS BAN ON RAINBOW-COLORED PRIDE TAPE, AFTER A PLAYER DEFIED IT NATIONAL VA. 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