www.thinkhdi.com
Open in
urlscan Pro
2606:4700:20::ac43:4890
Public Scan
URL:
https://www.thinkhdi.com/member/register?utm_source=eloqua&utm_medium=email&utm_campaign=11_LE_SWL22_5A_CFSPK_All_192071_...
Submission: On October 19 via api from US — Scanned from DE
Submission: On October 19 via api from US — Scanned from DE
Form analysis
2 forms found in the DOMPOST /member/register?utm_source=eloqua&utm_medium=email&utm_campaign=11_LE_SWL22_5A_CFSPK_All_192071_20221019&sp_cid=2395&utm_content=11_LE_SWL22_5A_CFSPK_All_192071_20221019&sp_aid=5268&sp_rid=1270764&sp_eh=a74883dd2207eee8bcd5aef70af2a8c4bc01559992a5146e6df708ffe5cab9cc&sp_eh=a74883dd2207eee8bcd5aef70af2a8c4bc01559992a5146e6df708ffe5cab9cc&elqTrackId=2cdb7335c81f4f229c617d2ba0447340&elq=4f8314893dd543009ff39c7414aff0e1&elqaid=5268&elqat=1&elqCampaignId=2395
<form method="post"
action="/member/register?utm_source=eloqua&utm_medium=email&utm_campaign=11_LE_SWL22_5A_CFSPK_All_192071_20221019&sp_cid=2395&utm_content=11_LE_SWL22_5A_CFSPK_All_192071_20221019&sp_aid=5268&sp_rid=1270764&sp_eh=a74883dd2207eee8bcd5aef70af2a8c4bc01559992a5146e6df708ffe5cab9cc&sp_eh=a74883dd2207eee8bcd5aef70af2a8c4bc01559992a5146e6df708ffe5cab9cc&elqTrackId=2cdb7335c81f4f229c617d2ba0447340&elq=4f8314893dd543009ff39c7414aff0e1&elqaid=5268&elqat=1&elqCampaignId=2395"
onsubmit="javascript:return WebForm_OnSubmit();" id="mainform" class="search-form">
<div class="aspNetHidden">
<input type="hidden" name="__EVENTTARGET" id="__EVENTTARGET" value="">
<input type="hidden" name="__EVENTARGUMENT" id="__EVENTARGUMENT" value="">
<input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE"
value="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">
</div>
<script type="text/javascript">
//<![CDATA[
var theForm = document.forms['mainform'];
if (!theForm) {
theForm = document.mainform;
}
function __doPostBack(eventTarget, eventArgument) {
if (!theForm.onsubmit || (theForm.onsubmit() != false)) {
theForm.__EVENTTARGET.value = eventTarget;
theForm.__EVENTARGUMENT.value = eventArgument;
theForm.submit();
}
}
//]]>
</script>
<script src="/WebResource.axd?d=pynGkmcFUV13He1Qd6_TZKtASPeMfiTKaBy3fm2SxBjAL4Ppw_u07pQbW2bvSwsggndK4g2&t=637823113705833095" type="text/javascript"></script>
<script type="text/javascript">
$(document).ready(function() {
$('.TextBoxWithDefault').focus(function() {
if ($(this).val() == '' || $(this).val() == $(this).attr('defaultvalue')) {
$(this).val('');
$(this).removeClass('disabled');
}
});
$('.TextBoxWithDefault').blur(function() {
if ($(this).val() == '') {
$(this).val($(this).attr('defaultvalue'));
$(this).addClass('disabled');
}
});
});
</script>
<script src="/sitecore/shell/Controls/Lib/jQuery/jquery-1.10.2.min.js" type="text/javascript"></script>
<script src="/WebResource.axd?d=x2nkrMJGXkMELz33nwnakLR1zyvoBxhTzY_tz62EOLY_VlPCEDiE_kSP1Q0qISPXCt7z-7NvosRTOUsvnms9qeH0jbQ1&t=637823113705833095" type="text/javascript"></script>
<script type="text/javascript">
//<![CDATA[
function WebForm_OnSubmit() {
if (typeof(ValidatorOnSubmit) == "function" && ValidatorOnSubmit() == false) return false;
return true;
}
//]]>
</script>
<div class="aspNetHidden">
<input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="8770EAEE">
<input type="hidden" name="__EVENTVALIDATION" id="__EVENTVALIDATION"
value="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">
</div>
<noindex>
<!--alert bar-->
<div class="alert-bar d-none d-md-block">
<div class="container">
<div class="row">
<div class="col-12">
<div class="center">
<a href="">
</a>
</div>
</div>
</div>
</div>
</div>
<!-- START SECONDARY NAVIGATION -->
<div class="SecondaryNavigationRow">
<div class="container">
<div class="row">
<div class="d-none d-sm-block col-sm-5">
<div class="d-none d-sm-block search-form">
<div class="search" id="cludoSearchContainer">
<span id="cludo-search-form" role="search">
<input name="searchrequest" id="cludo-search-content-form-input" type="search" placeholder="Search" value="" maxlength="50" title="Search" autocomplete="off" aria-autocomplete="list" aria-haspopup="true"
class="search-input form-control" aria-label="Search" aria-describedby="autocomplete_hint">
<a id="search-button" class="search-button" type="submit">
</a>
</span>
</div>
</div>
</div>
<div class="col-sm-7 SecondaryNavigationOther">
<div class="row">
<div class="col-sm-2 dropdown SecondaryNavigationSignIn center">
<div class="dropdown-toggle" type="button" data-toggle="dropdown" aria-haspopup="true" aria-expanded="true"> LOGIN <span class="caret"></span>
</div>
<div class="dropdown-menu" aria-labelledby="dropdownMenu">
<div id="ctl14_ctl00_UserIsAuthenticated1_NextGenLoginForm">
<span>
<div id="ctl14_ctl00_UserIsAuthenticated1_NextGenLoginForm_ctl00_LoginPanel" class="HDI-login-form-container"
onkeypress="javascript:return WebForm_FireDefaultButton(event, 'ctl14_ctl00_UserIsAuthenticated1_NextGenLoginForm_ctl00_MainMenuLoginButton')">
<div class="col-12">
<input name="ctl14$ctl00$UserIsAuthenticated1$NextGenLoginForm$ctl00$MainMenuUsername" type="text" id="ctl14_ctl00_UserIsAuthenticated1_NextGenLoginForm_ctl00_MainMenuUsername" tabindex="3"
class="HDI-login-form-input disabled TextBoxWithDefault" placeholder="Username" value="" defaultvalue="">
</div>
<div class="col-12">
<input name="ctl14$ctl00$UserIsAuthenticated1$NextGenLoginForm$ctl00$MainMenuPassword" type="password" id="ctl14_ctl00_UserIsAuthenticated1_NextGenLoginForm_ctl00_MainMenuPassword" tabindex="4"
class="HDI-login-form-input disabled TextBoxWithDefault" placeholder="Password" value="" defaultvalue=""
onkeypress="javascript:if (event.keyCode == 13) __doPostBack('ctl14$ctl00$UserIsAuthenticated1$NextGenLoginForm$ctl00$MainMenuLoginButton','')">
</div>
<div class="col-12">
<div class="btn">
<a id="ctl14_ctl00_UserIsAuthenticated1_NextGenLoginForm_ctl00_MainMenuLoginButton" href="javascript:__doPostBack('ctl14$ctl00$UserIsAuthenticated1$NextGenLoginForm$ctl00$MainMenuLoginButton','')">Sign In</a>
</div>
</div>
<div class="col-12 HDI-login-form-link-divider">
</div>
<div class="col-12 HDI-login-form-description"> Sign in for access to more! </div>
<div class="col-12">
<span class="col-6 HDI-login-form-link-forgot">
<a href="/member/forgotpassword.aspx" class="">Forgot password?</a>
</span>
<span class="col-6 HDI-login-form-link-join">
<a href="/member/register.aspx" class="">Create a free account</a>
</span>
</div>
</div>
</span>
</div>
</div>
</div>
<div class="col-sm-3 center SecondaryNavigationsubscribe">
<a href="/member/emailsubscriptions.aspx">SUBSCRIBE</a>
</div>
<div class="col-sm-3 center SecondaryNavigationJoinHDI">
<a href="/member/register.aspx">JOIN HDI</a>
</div>
<div class="col-sm-3 center SecondaryNavigationconnect">
<a href="https://connect.thinkhdi.com/home">CONNECT</a>
</div>
<div class="col-sm-1 d-none d-sm-block SecondaryNavigationShoppingCart">
<a href="/buy/cart.aspx">
<img src="/-/media/HDICorp/Images/Icons/ShoppingCart.ashx" class="">
</a>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- END SECONDARY NAVIGATION -->
<div class="PrimaryNavigationWrapper">
<div class="container">
<div class="row">
<div class="col-sm-2">
<a href="/"><img src="/-/media/HDICorp/Images/Logos/HDI.ashx" class=""></a>
</div>
<div class="col-sm-10">
<nav class="navbar navbar-default navbar-expand-lg main-nav">
<div class="navbar-header">
<button class="navbar-toggler" type="button" data-toggle="collapse" data-target="#navbar" aria-controls="navbar" aria-expanded="false" aria-label="Toggle navigation">
<span class="sr-only">Toggle navigation</span>
<span class="icon-bar"></span>
<span class="icon-bar"></span>
<span class="icon-bar"></span>
</button>
</div>
<div id="navbar" class="navbar-collapse collapse">
<div id="ctl14_ctl01_PrimaryNavigation">
<ul class="nav navbar-nav">
<li class="dropdown"><a class="dropdown-toggle" href="https://www.thinkhdi.com/events.aspx">Events</a>
<ul class="dropdown-menu">
<li class="dropdown-submenu"><a href="https://www.thinkhdi.com/events/conferences.aspx">Conferences</a>
<ul class="dropdown-menu">
<li><a href="https://www.smworld.com/?_mc=we_hdif_x_hdir_le_tsmatt_x_x_x__2020" target="_blank">Service Management World</a></li>
<li><a href="https://www.hdiconference.com/?_mc=we_x_x_hdir_ve_tsmatt_x_x_2020" target="_blank">SupportWorld Live</a></li>
</ul>
</li>
<li><a href="https://www.thinkhdi.com/events/webinars.aspx">Webinars</a></li>
</ul>
</li>
<li class="dropdown"><a class="dropdown-toggle" href="https://www.thinkhdi.com/education.aspx">Certification & Training</a>
<ul class="dropdown-menu">
<li><a href="https://www.thinkhdi.com/education/calendar.aspx">Course Calendar</a></li>
<li><a href="https://www.thinkhdi.com/education/courses.aspx">Course Catalog</a>
<ul class="dropdown-menu"></ul>
</li>
<li><a href="http://reg.thinkhdi.com/training-catalog-download?kcode=trnNav" target="_blank">Download Training Catalog</a></li>
<li class="dropdown-submenu"><a>HDI Certification</a>
<ul class="dropdown-menu">
<li><a href="https://www.thinkhdi.com/certification/professional/certification%20testing.aspx">Certification Testing</a></li>
<li><a href="https://www.thinkhdi.com/events/awards/team-certified.aspx">HDI Team Certified Awards</a></li>
<li><a href="https://www.thinkhdi.com/certification/certified-instructors.aspx">Certified Instructor Program</a></li>
</ul>
</li>
<li class="dropdown-submenu"><a href="https://www.thinkhdi.com/certification/professional.aspx">Student & Instructor Resources</a>
<ul class="dropdown-menu">
<li><a href="https://www.thinkhdi.com/certification/certified-instructors/instructor-resources.aspx">Instructor Resources</a></li>
<li><a href="https://www.thinkhdi.com/certification/students.aspx">Student Resources</a></li>
<li><a href="http://training.thinkhdi.com/" target="_blank">Learning Center Login</a></li>
</ul>
</li>
<li><a href="http://reg.thinkhdi.com/Training-Contact-Us?kcode=TrnNav" target="_blank">Contact Us</a></li>
</ul>
</li>
<li class="dropdown"><a class="dropdown-toggle" href="https://www.thinkhdi.com/services.aspx">Consulting & Services</a>
<ul class="dropdown-menu">
<li><a href="https://www.thinkhdi.com/services.aspx">Consulting Services</a></li>
<li><a href="https://www.thinkhdi.com/services/healthcheck.aspx">HealthCheck</a></li>
<li><a href="https://www.thinkhdi.com/service-management-consulting.aspx">Service Management Consulting</a></li>
<li><a href="https://www.thinkhdi.com/certification/support-center-certification.aspx">Support Center Certification</a>
<ul class="dropdown-menu"></ul>
</li>
<li><a href="https://www.thinkhdi.com/services/best-practices.aspx">Best Practices Assessment</a></li>
<li><a href="https://www.thinkhdi.com/services/customer-satisfaction-index.aspx">Customer Satisfaction Index</a>
<ul class="dropdown-menu"></ul>
</li>
<li><a href="http://reg.thinkhdi.com/Consulting-Contact-Us?kcode=ConNav" target="_blank">Contact Us</a></li>
</ul>
</li>
<li class="dropdown"><a class="dropdown-toggle" href="https://www.thinkhdi.com/library/supportworld.aspx">Resources</a>
<ul class="dropdown-menu">
<li class="dropdown-submenu"><a href="https://www.thinkhdi.com/library/supportworld.aspx">SupportWorld</a>
<ul class="dropdown-menu">
<li><a href="https://www.thinkhdi.com/library/supportworld/support-center.aspx">Support Center</a></li>
<li><a href="https://www.thinkhdi.com/library/supportworld/desktop-support.aspx">Desktop Support</a></li>
<li><a href="https://www.thinkhdi.com/library/supportworld/service-management.aspx">Service Management</a></li>
<li><a href="https://www.thinkhdi.com/library/supportworld/customer-experience.aspx">Customer Experience</a></li>
<li><a href="https://www.thinkhdi.com/library/supportworld/workforce-enablement.aspx">Workforce Enablement</a></li>
<li><a href="https://www.thinkhdi.com/library/supportworld/metrics.aspx">Metrics </a></li>
<li><a href="https://www.thinkhdi.com/library/supportworld/technology.aspx">Technology</a></li>
<li><a href="https://www.thinkhdi.com/library/supportworld/infographics.aspx">Infographics</a></li>
</ul>
</li>
<li><a href="https://www.thinkhdi.com/events/webinars.aspx">Webinars</a></li>
</ul>
</li>
<li class="dropdown"><a class="dropdown-toggle" href="https://www.thinkhdi.com/membership.aspx">Community</a>
<ul class="dropdown-menu">
<li><a href="https://www.thinkhdi.com/membership.aspx">Join the Community</a></li>
<li><a href="https://www.thinkhdi.com/events/local-chapters.aspx">Local Chapters</a>
<ul class="dropdown-menu"></ul>
</li>
<li><a href="https://www.thinkhdi.com/events/awards.aspx">HDI Awards</a>
<ul class="dropdown-menu"></ul>
</li>
</ul>
</li>
<li class="dropdown"><a class="dropdown-toggle" href="https://www.thinkhdi.com/about.aspx">Who We Are</a>
<ul class="dropdown-menu">
<li><a href="https://www.thinkhdi.com/about/support-center.aspx">Support Center</a></li>
<li><a href="https://www.thinkhdi.com/about/service-management.aspx">Service Management</a></li>
<li><a href="https://www.thinkhdi.com/about/hdi-strategic-advisory-board.aspx">Strategic Advisory Board</a></li>
<li><a href="https://www.thinkhdi.com/about/press-room.aspx">Press Room</a></li>
<li><a href="https://www.thinkhdi.com/about/contact.aspx">Contact Us</a></li>
<li><a href="https://www.thinkhdi.com/about/Partner-With-Us">Partner With Us</a></li>
</ul>
</li>
</ul>
</div>
</div>
</nav>
</div>
</div>
</div>
</div>
</noindex>
<!-- leaderboard -->
<div class="container">
<div class="row">
<div class="col-12">
<div class="advertisement center">
<div id="div-gpt-ad-thinkhdi-top-wrapper" class="dfp-tag-wrapper">
<div id="div-gpt-ad-thinkhdi-top" class="dfp-tag-wrapper" data-google-query-id="CM-XpYuU7foCFTmG_QcdRN0Lng">
<div id="google_ads_iframe_/3834/thinkhdi.home_0__container__" style="border: 0pt none;"><iframe id="google_ads_iframe_/3834/thinkhdi.home_0" name="google_ads_iframe_/3834/thinkhdi.home_0" title="3rd party ad content" width="728"
height="90" scrolling="no" marginwidth="0" marginheight="0" frameborder="0" role="region" aria-label="Advertisement" tabindex="0" style="border: 0px; vertical-align: bottom;" data-load-complete="true"
data-google-container-id="1"></iframe></div>
</div>
</div>
<div class="small">Advertisement</div>
</div>
</div>
</div>
</div>
<!-- End Ad Banner -->
<div class="page_header">
<div class="container">
<h1><span>Create an Account</span></h1>
</div>
</div>
<div class="container">
<div class="row">
<div class="col-12">
<div class="primary">
<span>
<p> </p> <strong>Join the #1 Community For Service and Support Professionals...It's FREE!</strong>
<p></p>
<p>You're just moments away from free, premium access to the service and support industry's top professional community.</p>
<p></p> <strong>Come for the Content.</strong> <div>HDI community membership is your gateway to a world of resources and people that are driving every aspect of our industry forward. Join now and we'll send you regular trend reports,
research-based data studies, and extensive quarterly guides on the practices and salaries common throughout the service and support profession.<p></p><strong>Stay for the networking.</strong>
<div>You’ll also gain unlimited access to HDI Connect, an online global hub that brings together thousands of your peers to discuss common challenges and share proven solutions and best practices. <p></p><strong>Meet local service
management + support pros.</strong>
<div>And if all that wasn’t enough, we’ll hook you up with your HDI local chapter where you can participate in live networking events with service and support professionals in your area!<p></p>
<p><strong>Sign up is quick, easy, and free. You in?</strong>
<style>
.checkbox,
.radio {
position: inherit;
}
</style>
</p>
</div>
</div>
</div>
</span>
<script type="text/javascript">
//HGB-742: CAN-SPAN CASL Compliance
function changeCompliance(dropcountry, allComplianceQuestions, userComplianceQuestions) {
countrySelected = $('#' + dropcountry).val();
for (var i = 0; i < allComplianceQuestions.length; i++) {
$('#' + allComplianceQuestions[i]).hide();
}
var found = false;
var allIndex = -1;
for (var j = 0; j < userComplianceQuestions.length; j++) {
var countryAndQuestions = userComplianceQuestions[j].split("|");
if (countryAndQuestions.length > 0) {
var country = countryAndQuestions[0];
if (country == "*") {
allIndex = j;
} else if (country == countrySelected) {
found = true;
for (var k = 1; k < countryAndQuestions.length; k++) {
$('#' + countryAndQuestions[k]).show();
}
}
}
}
if (!found && allIndex != -1) {
var countryAndQuestions = userComplianceQuestions[allIndex].split("|");
for (var l = 1; l < countryAndQuestions.length; l++) {
$('#' + countryAndQuestions[l]).show();
}
}
}
</script>
<div class="form">
<div id="body_1_CreateUserForm">
<span>
<div id="body_1_CreateUserForm_ctl00_ctl00" class="error" data-valsummary="true" style="display:none;">
</div>
<span data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_ErrorMessage" data-val="true" data-val-evaluationfunction="CustomValidatorEvaluateIsValid" style="display:none;"> </span>
<div>
<div class="boldRequired">
<b>Bold</b> fields are required
</div>
</div>
<br>
<div class="row">
<div class="col-12 col-sm-3">
<label class="required">First name</label>
</div>
<div class="col-12 col-sm-9">
<input name="body_1$CreateUserForm$ctl00$FirstName" type="text" maxlength="100" id="body_1_CreateUserForm_ctl00_FirstName">
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_FirstName" data-val-errormessage="Please enter your first name" data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_RequiredFieldValidator4" data-val="true"
data-val-evaluationfunction="RequiredFieldValidatorEvaluateIsValid" data-val-initialvalue="" style="display:none;">*</span>
</div>
</div>
<div class="row">
<div class="col-12 col-sm-3">
<label class="required">Last name</label>
</div>
<div class="col-12 col-sm-9">
<input name="body_1$CreateUserForm$ctl00$LastName" type="text" maxlength="100" id="body_1_CreateUserForm_ctl00_LastName">
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_LastName" data-val-errormessage="Please enter your last name" data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_RequiredFieldValidator5" data-val="true"
data-val-evaluationfunction="RequiredFieldValidatorEvaluateIsValid" data-val-initialvalue="" style="display:none;">*</span>
</div>
</div>
<div class="row">
<div class="col-12 col-sm-3">
<label class="required">Company</label>
</div>
<div class="col-12 col-sm-9">
<input name="body_1$CreateUserForm$ctl00$Company" type="text" maxlength="100" id="body_1_CreateUserForm_ctl00_Company">
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_Company" data-val-errormessage="Please enter your Company Name" data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_rfvCompany" data-val="true"
data-val-evaluationfunction="RequiredFieldValidatorEvaluateIsValid" data-val-initialvalue="" style="display:none;">*</span>
</div>
</div>
<div class="row">
<div class="col-12 col-sm-3">
<label class="required">Email</label>
</div>
<div class="col-12 col-sm-9">
<input name="body_1$CreateUserForm$ctl00$EmailAddress" type="text" maxlength="100" id="body_1_CreateUserForm_ctl00_EmailAddress">
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_EmailAddress" data-val-errormessage="Please enter an email address" data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_RequiredFieldValidator3" data-val="true"
data-val-evaluationfunction="RequiredFieldValidatorEvaluateIsValid" data-val-initialvalue="" style="display:none;">*</span>
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_EmailAddress" data-val-errormessage="Please enter a valid email address" data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_EmailFormat" data-val="true"
data-val-evaluationfunction="RegularExpressionValidatorEvaluateIsValid" data-val-validationexpression="^([a-zA-Z0-9_\-\.]+)@((\[[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.)|(([a-zA-Z0-9\-]+\.)+))([a-zA-Z]{2,4}|[0-9]{1,3})(\]?)$"
style="display:none;">*</span>
</div>
</div>
<small>Your email address will not be visible to others.</small>
<br><br>
<div class="clear">
</div>
<div class="row">
<div class="col-12 col-sm-3">
<label class="required">What is your job function?</label>
</div>
<div class="col-12 col-sm-9">
<select name="body_1$CreateUserForm$ctl00$HDIJobFunction" id="body_1_CreateUserForm_ctl00_HDIJobFunction" class="Budget">
<option selected="selected" value="1">Customer Support (Analyst, Technician, Representative)</option>
<option value="2">Executive Management (CEO, President, Owner)</option>
<option value="3">IT/Technical Executive (CIO, CTO)</option>
<option value="4">Mid-Level Management (Manager)</option>
<option value="5">Supervisor (Team Lead)</option>
<option value="6">Senior Management (VP, Director)</option>
<option value="8">Specialist Manager (Knowledge, Project, Workforce, etc.)</option>
<option value="7">Other</option>
<option value="9">Vendor</option>
</select>
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_HDIJobFunction" data-val-errormessage="Please enter your Job Function" data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_rfvHDIJobFunction" data-val="true"
data-val-evaluationfunction="RequiredFieldValidatorEvaluateIsValid" data-val-initialvalue="" style="display:none;">*</span>
</div>
</div>
<div class="row">
<div class="col-12 col-sm-3">
<label class="required">What is your job title?</label>
</div>
<div class="col-12 col-sm-9">
<input name="body_1$CreateUserForm$ctl00$JobTitle" type="text" maxlength="100" id="body_1_CreateUserForm_ctl00_JobTitle">
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_JobTitle" data-val-errormessage="Please enter your Job Title" data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_rfvJobTitle" data-val="true"
data-val-evaluationfunction="RequiredFieldValidatorEvaluateIsValid" data-val-initialvalue="" style="display:none;">*</span>
</div>
</div>
<div class="row">
<div class="col-12 col-sm-3">
<label class="required">What best describes you?</label>
</div>
<div class="col-12 col-sm-9">
<select name="body_1$CreateUserForm$ctl00$HDIJobDescription" id="body_1_CreateUserForm_ctl00_HDIJobDescription" class="Budget">
<option selected="selected" value="1">Consultant</option>
<option value="2">Not currently affiliated with any organization</option>
<option value="3">Outsourced or Managed Service Provider</option>
<option value="4">Practitioner: External Service/Support (Customer-Facing)</option>
<option value="5">Practitioner: Internal + External Service/Support</option>
<option value="6">Practitioner: Internal Service/Support</option>
<option value="7">Vendor/Solution Provider</option>
<option value="8">Other</option>
</select>
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_HDIJobDescription" data-val-errormessage="Please enter What best describes you" data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_rfvHDIJobDescription"
data-val="true" data-val-evaluationfunction="RequiredFieldValidatorEvaluateIsValid" data-val-initialvalue="" style="display:none;">*</span>
</div>
</div>
<div class="row">
<div class="col-12 col-sm-3">
<label class="required">User Name</label>
</div>
<div class="col-12 col-sm-9">
<input name="body_1$CreateUserForm$ctl00$UserName" type="text" maxlength="100" id="body_1_CreateUserForm_ctl00_UserName">
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_UserName" data-val-errormessage="Please enter a user name" data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_RequiredFieldValidator1" data-val="true"
data-val-evaluationfunction="RequiredFieldValidatorEvaluateIsValid" data-val-initialvalue="" style="display:none;">*</span>
</div>
</div>
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_UserName" data-val-errormessage="User names may contain only letters and numbers." data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_UserNameFormat"
data-val="true" data-val-evaluationfunction="RegularExpressionValidatorEvaluateIsValid" data-val-validationexpression="^[\w]+[\w ]+" style="display:none;">*</span>
<small>This name is displayed on your public profile page and when you leave comments on HDIConnect.</small>
<br><br>
<div class="row">
<div class="col-12 col-sm-3">
<label class="required">Password</label>
</div>
<div class="col-12 col-sm-9">
<input name="body_1$CreateUserForm$ctl00$Password" type="password" maxlength="18" id="body_1_CreateUserForm_ctl00_Password">
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_Password" data-val-errormessage="Please enter a password" data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_RequiredFieldValidator2" data-val="true"
data-val-evaluationfunction="RequiredFieldValidatorEvaluateIsValid" data-val-initialvalue="0" style="display:none;">*</span>
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_Password"
data-val-errormessage="Your password must be between 6-18 characters long with at least one of each of the following: a number, a lowercase letter, an uppercase letter, and a special character." data-val-display="Dynamic"
id="body_1_CreateUserForm_ctl00_RegularExpressionValidatorPassword" data-val="true" data-val-evaluationfunction="RegularExpressionValidatorEvaluateIsValid"
data-val-validationexpression="(?=^.{6,18}$)(?=.*\d)(?=.*[a-z])(?=.*[A-Z])(?=.*[!@#$%^&*()_+}{:;'?/>.<,])(?!.*\s).*$" style="display:none;">!</span>
</div>
</div>
<small>Your password must be between 6-18 characters long with at least one of each of the following: a number, a lowercase letter, an uppercase letter, and a special character.</small>
<br><br>
<div class="row">
<div class="col-12 col-sm-3">
<label class="required">Country</label>
</div>
<div class="col-12 col-sm-9">
<select name="body_1$CreateUserForm$ctl00$Country" id="body_1_CreateUserForm_ctl00_Country" class="Country"
onchange="; changeCompliance('body_1_CreateUserForm_ctl00_Country',['HDICASLOptin','HDICASLOptinThirdParty','HDIThirdPartyOptin'],['CA|HDICASLOptin|HDICASLOptinThirdParty','*|HDIThirdPartyOptin']);">
<option selected="selected" value="US">United States of America</option>
<option value="AF">Afghanistan</option>
<option value="AL">Albania</option>
<option value="DZ">Algeria</option>
<option value="AS">American Samoa</option>
<option value="AD">Andorra</option>
<option value="AO">Angola</option>
<option value="AI">Anguilla</option>
<option value="AQ">Antarctica</option>
<option value="AG">Antigua & Barbuda</option>
<option value="AR">Argentina</option>
<option value="AM">Armenia</option>
<option value="AW">Aruba</option>
<option value="AU">Australia</option>
<option value="AT">Austria</option>
<option value="AZ">Azerbaijan</option>
<option value="BS">Bahama</option>
<option value="BH">Bahrain</option>
<option value="BD">Bangladesh</option>
<option value="BB">Barbados</option>
<option value="BY">Belarus</option>
<option value="BE">Belgium</option>
<option value="BZ">Belize</option>
<option value="BJ">Benin</option>
<option value="BM">Bermuda</option>
<option value="BT">Bhutan</option>
<option value="BO">Bolivia</option>
<option value="BA">Bosnia and Herzegovina</option>
<option value="BW">Botswana</option>
<option value="BV">Bouvet Island</option>
<option value="BR">Brazil</option>
<option value="IO">British Indian Ocean Territory</option>
<option value="VG">British Virgin Islands</option>
<option value="BN">Brunei Darussalam</option>
<option value="BG">Bulgaria</option>
<option value="BF">Burkina Faso</option>
<option value="BI">Burundi</option>
<option value="KH">Cambodia</option>
<option value="CM">Cameroon</option>
<option value="CA">Canada</option>
<option value="CV">Cape Verde</option>
<option value="KY">Cayman Islands</option>
<option value="CF">Central African Republic</option>
<option value="TD">Chad</option>
<option value="CL">Chile</option>
<option value="CN">China</option>
<option value="CX">Christmas Island</option>
<option value="CC">Cocos (Keeling) Islands</option>
<option value="CO">Colombia</option>
<option value="KM">Comoros</option>
<option value="CG">Republic of the Congo</option>
<option value="CD">Democratic Republic of the Congo</option>
<option value="CK">Cook Islands</option>
<option value="CR">Costa Rica</option>
<option value="CI">Côte D'ivoire (Ivory Coast)</option>
<option value="HR">Croatia</option>
<option value="CU">Cuba</option>
<option value="CY">Cyprus</option>
<option value="CZ">Czech Republic</option>
<option value="DK">Denmark</option>
<option value="DJ">Djibouti</option>
<option value="DM">Dominica</option>
<option value="DO">Dominican Republic</option>
<option value="TP">East Timor</option>
<option value="EC">Ecuador</option>
<option value="EG">Egypt</option>
<option value="SV">El Salvador</option>
<option value="GQ">Equatorial Guinea</option>
<option value="ER">Eritrea</option>
<option value="EE">Estonia</option>
<option value="ET">Ethiopia</option>
<option value="FK">Falkland Islands (Malvinas)</option>
<option value="FO">Faroe Islands</option>
<option value="FJ">Fiji</option>
<option value="FI">Finland</option>
<option value="FR">France</option>
<option value="FX">France, Metropolitan</option>
<option value="GF">French Guiana</option>
<option value="PF">French Polynesia</option>
<option value="TF">French Southern Territories</option>
<option value="GA">Gabon</option>
<option value="GM">Gambia</option>
<option value="GE">Georgia</option>
<option value="DE">Germany</option>
<option value="GH">Ghana</option>
<option value="GI">Gibraltar</option>
<option value="GR">Greece</option>
<option value="GL">Greenland</option>
<option value="GD">Grenada</option>
<option value="GP">Guadeloupe</option>
<option value="GU">Guam</option>
<option value="GT">Guatemala</option>
<option value="GN">Guinea</option>
<option value="GW">Guinea-Bissau</option>
<option value="GY">Guyana</option>
<option value="HT">Haiti</option>
<option value="HM">Heard & McDonald Islands</option>
<option value="HN">Honduras</option>
<option value="HK">Hong Kong</option>
<option value="HU">Hungary</option>
<option value="IS">Iceland</option>
<option value="IN">India</option>
<option value="ID">Indonesia</option>
<option value="IQ">Iraq</option>
<option value="IE">Ireland</option>
<option value="IR">Islamic Republic of Iran</option>
<option value="IL">Israel</option>
<option value="IT">Italy</option>
<option value="JM">Jamaica</option>
<option value="JP">Japan</option>
<option value="JO">Jordan</option>
<option value="KZ">Kazakhstan</option>
<option value="KE">Kenya</option>
<option value="KI">Kiribati</option>
<option value="KP">Korea, Democratic People's Republic of</option>
<option value="KR">Korea, Republic of</option>
<option value="KW">Kuwait</option>
<option value="KG">Kyrgyzstan</option>
<option value="LA">Lao People's Democratic Republic</option>
<option value="LV">Latvia</option>
<option value="LB">Lebanon</option>
<option value="LS">Lesotho</option>
<option value="LR">Liberia</option>
<option value="LY">Libyan Arab Jamahiriya</option>
<option value="LI">Liechtenstein</option>
<option value="LT">Lithuania</option>
<option value="LU">Luxembourg</option>
<option value="MO">Macau</option>
<option value="MG">Madagascar</option>
<option value="MW">Malawi</option>
<option value="MY">Malaysia</option>
<option value="MV">Maldives</option>
<option value="ML">Mali</option>
<option value="MT">Malta</option>
<option value="MH">Marshall Islands</option>
<option value="MQ">Martinique</option>
<option value="MR">Mauritania</option>
<option value="MU">Mauritius</option>
<option value="YT">Mayotte</option>
<option value="MX">Mexico</option>
<option value="FM">Micronesia</option>
<option value="MD">Moldova, Republic of</option>
<option value="MC">Monaco</option>
<option value="MN">Mongolia</option>
<option value="MS">Monserrat</option>
<option value="MA">Morocco</option>
<option value="MZ">Mozambique</option>
<option value="MM">Myanmar</option>
<option value="NA">Namibia</option>
<option value="NR">Nauru</option>
<option value="NP">Nepal</option>
<option value="NL">Netherlands</option>
<option value="AN">Netherlands Antilles</option>
<option value="NC">New Caledonia</option>
<option value="NZ">New Zealand</option>
<option value="NI">Nicaragua</option>
<option value="NE">Niger</option>
<option value="NG">Nigeria</option>
<option value="NU">Niue</option>
<option value="NF">Norfolk Island</option>
<option value="MP">Northern Mariana Islands</option>
<option value="NO">Norway</option>
<option value="OM">Oman</option>
<option value="PK">Pakistan</option>
<option value="PW">Palau</option>
<option value="PA">Panama</option>
<option value="PG">Papua New Guinea</option>
<option value="PY">Paraguay</option>
<option value="PE">Peru</option>
<option value="PH">Philippines</option>
<option value="PN">Pitcairn</option>
<option value="PL">Poland</option>
<option value="PT">Portugal</option>
<option value="PR">Puerto Rico</option>
<option value="QA">Qatar</option>
<option value="RE">Réunion</option>
<option value="RO">Romania</option>
<option value="RU">Russian Federation</option>
<option value="RW">Rwanda</option>
<option value="LC">Saint Lucia</option>
<option value="WS">Samoa</option>
<option value="SM">San Marino</option>
<option value="ST">Sao Tome & Principe</option>
<option value="SA">Saudi Arabia</option>
<option value="SN">Senegal</option>
<option value="SC">Seychelles</option>
<option value="SL">Sierra Leone</option>
<option value="SG">Singapore</option>
<option value="SK">Slovakia</option>
<option value="SI">Slovenia</option>
<option value="SB">Solomon Islands</option>
<option value="SO">Somalia</option>
<option value="ZA">South Africa</option>
<option value="GS">South Georgia and the South Sandwich Islands</option>
<option value="ES">Spain</option>
<option value="LK">Sri Lanka</option>
<option value="SH">St. Helena</option>
<option value="KN">St. Kitts and Nevis</option>
<option value="PM">St. Pierre & Miquelon</option>
<option value="VC">St. Vincent & the Grenadines</option>
<option value="SD">Sudan</option>
<option value="SR">Suriname</option>
<option value="SJ">Svalbard & Jan Mayen Islands</option>
<option value="SZ">Swaziland</option>
<option value="SE">Sweden</option>
<option value="CH">Switzerland</option>
<option value="SY">Syrian Arab Republic</option>
<option value="TW">Taiwan, Province of China</option>
<option value="TJ">Tajikistan</option>
<option value="TZ">Tanzania, United Republic of</option>
<option value="TH">Thailand</option>
<option value="TG">Togo</option>
<option value="TK">Tokelau</option>
<option value="TO">Tonga</option>
<option value="TT">Trinidad & Tobago</option>
<option value="TN">Tunisia</option>
<option value="TR">Turkey</option>
<option value="TM">Turkmenistan</option>
<option value="TC">Turks & Caicos Islands</option>
<option value="TV">Tuvalu</option>
<option value="UG">Uganda</option>
<option value="UA">Ukraine</option>
<option value="AE">United Arab Emirates</option>
<option value="GB">United Kingdom (Great Britain)</option>
<option value="UM">United States Minor Outlying Islands</option>
<option value="VI">United States Virgin Islands</option>
<option value="ZZ">Unknown or unspecified country</option>
<option value="UY">Uruguay</option>
<option value="UZ">Uzbekistan</option>
<option value="VU">Vanuatu</option>
<option value="VA">Vatican City State (Holy See)</option>
<option value="VE">Venezuela</option>
<option value="VN">Viet Nam</option>
<option value="WF">Wallis & Futuna Islands</option>
<option value="EH">Western Sahara</option>
<option value="YE">Yemen</option>
<option value="YU">Yugoslavia</option>
<option value="ZR">Zaire</option>
<option value="ZM">Zambia</option>
<option value="ZW">Zimbabwe</option>
</select>
<span data-val-controltovalidate="body_1_CreateUserForm_ctl00_Country" data-val-errormessage="Please enter your country" data-val-display="Dynamic" id="body_1_CreateUserForm_ctl00_RequiredFieldValidator12" data-val="true"
data-val-evaluationfunction="RequiredFieldValidatorEvaluateIsValid" data-val-initialvalue="0" style="display:none;">*</span><br>
</div>
</div>
<br>
<fieldset class="topborder">
<br>
<legend>Subscriptions</legend>
<table id="body_1_CreateUserForm_ctl00_Subscriptions" class="checkbox">
<tbody>
<tr>
<td><input id="body_1_CreateUserForm_ctl00_Subscriptions_0" type="checkbox" name="body_1$CreateUserForm$ctl00$Subscriptions$0" checked="checked" value="75678bde-b8de-e811-9430-005056932744"><label
for="body_1_CreateUserForm_ctl00_Subscriptions_0">
<div class="primary-product"> <img src="/~/media/HDICorp/Icon-newsletter">
<h3 class="no-bottom">Become an HDI Community Member</h3>
<div class="subscriptionInfo">Access <a href="https://connect.thinkhdi.com/home">HDIConnect</a>, the online community for thousands of service and support pros. You can ask questions, share ideas, recruit team members
and learn more about your peers’ wins and best practices.</div>
</div>
</label></td>
</tr>
<tr>
<td><input id="body_1_CreateUserForm_ctl00_Subscriptions_1" type="checkbox" name="body_1$CreateUserForm$ctl00$Subscriptions$1" checked="checked" value="439e6ed3-c6f6-dd11-a285-00188bfd0100"><label
for="body_1_CreateUserForm_ctl00_Subscriptions_1">
<div class="primary-product"> <img src="/~/media/HDICorp/Icon-events"> <span class="primary-product">
<h3 class="no-bottom">HDI Conferences & Events</h3>
</span>
<div class="subscriptionInfo">Be the first to learn about HDI’s legendary events featuring dynamic keynotes, best practice content, innovative solutions, and unmatched networking.</div>
</div>
</label></td>
</tr>
<tr>
<td><input id="body_1_CreateUserForm_ctl00_Subscriptions_2" type="checkbox" name="body_1$CreateUserForm$ctl00$Subscriptions$2" checked="checked" value="372621c7-c6f6-dd11-a285-00188bfd0100"><label
for="body_1_CreateUserForm_ctl00_Subscriptions_2">
<div class="primary-product"> <img src="/~/media/HDICorp/Icon-training"> <span class="primary-product">
<h3 class="no-bottom">HDI Certification & Training</h3>
</span>
<div class="subscriptionInfo">In today’s every changing world, it is imperative that you invest in you and your team’s skills and competencies. Receive weekly reviews of
<a href="http://www.thinkhdi.com/certification/">HDI certification </a> and <a href="http://www.thinkhdi.com/education.aspx">training offerings</a> – including discounts!</div>
</div>
</label></td>
</tr>
<tr>
<td><input id="body_1_CreateUserForm_ctl00_Subscriptions_3" type="checkbox" name="body_1$CreateUserForm$ctl00$Subscriptions$3" checked="checked" value="d38c8eb2-c6f6-dd11-a285-00188bfd0100"><label
for="body_1_CreateUserForm_ctl00_Subscriptions_3">
<div class="primary-product"> <img src="/~/media/HDICorp/Icon-resources"> <span class="primary-product">
<h3 class="no-bottom">HDI Industry Resources & Research</h3>
</span>
<div class="subscriptionInfo">This subscription gives you exclusive access to the latest and greatest research reports, webinars, news from inside the HDI member community, and more!</div>
</div>
</label></td>
</tr>
<tr>
<td><input id="body_1_CreateUserForm_ctl00_Subscriptions_4" type="checkbox" name="body_1$CreateUserForm$ctl00$Subscriptions$4" checked="checked" value="0404d1c7-6a52-e611-b184-00265531befe"><label
for="body_1_CreateUserForm_ctl00_Subscriptions_4">
<div class="primary-product"> <img src="/~/media/HDICorp/Icon-additional"> <span class="primary-product">
<h3 class="no-bottom">HDI SupportWorld</h3>
</span>
<div class="subscriptionInfo">Leading the field with innovative content from experts around the globe, exclusive research, and strategies for all segments of the industry, HDI's SupportWorld is your essential guide for
staying ‘in the know’ and helps you become the expert your support center needs.</div>
</div>
</label></td>
</tr>
<tr>
<td><input id="body_1_CreateUserForm_ctl00_Subscriptions_5" type="checkbox" name="body_1$CreateUserForm$ctl00$Subscriptions$5" checked="checked" value="2794ea50-0396-ea11-947f-005056932744"><label
for="body_1_CreateUserForm_ctl00_Subscriptions_5">
<div class="primary-product"> <img src="/~/media/HDICorp/Icon-virtualevents"> <span class="primary-product">
<h3 class="no-bottom">HDI Virtual Events</h3>
</span>
<div class="subscriptionInfo">Receive program updates and registration information about upcoming virtual events and programs.</div>
</div>
</label></td>
</tr>
<tr>
<td><input id="body_1_CreateUserForm_ctl00_Subscriptions_6" type="checkbox" name="body_1$CreateUserForm$ctl00$Subscriptions$6" value="07426fa6-73f7-e511-9e33-00265531befe"><label
for="body_1_CreateUserForm_ctl00_Subscriptions_6">
<div class="primary-product"> <span class="primary-product">
<h3 class="no-bottom">HDI Unsubscribe</h3>
</span>
<div class="subscriptionInfo">Unsubscribe from all of the above lists.</div>
</div>
</label></td>
</tr>
</tbody>
</table>
</fieldset>
<fieldset class="topborder">
<br>
<legend>Agreements and Options</legend>
<div class="complianceQuestions">
<table id="body_1_CreateUserForm_ctl00_HDIComplianceQuestions" class="checkbox">
<tbody>
<tr>
<td><span id="HDICASLOptin" style="display:none"><input id="body_1_CreateUserForm_ctl00_HDIComplianceQuestions_0" type="checkbox" name="body_1$CreateUserForm$ctl00$HDIComplianceQuestions$0"
value="Yes, I'd like to receive messages from Informa Tech about its events and products"><label for="body_1_CreateUserForm_ctl00_HDIComplianceQuestions_0">Yes, I'd like to receive messages from Informa Tech about its
events and products</label></span></td>
</tr>
<tr>
<td><span id="HDICASLOptinThirdParty" style="display:none"><input id="body_1_CreateUserForm_ctl00_HDIComplianceQuestions_1" type="checkbox" name="body_1$CreateUserForm$ctl00$HDIComplianceQuestions$1"
value="Yes, I'd like to receive messages from other Informa Tech brands regarding products and services."><label for="body_1_CreateUserForm_ctl00_HDIComplianceQuestions_1">Yes, I'd like to receive messages from other
Informa Tech brands regarding products and services.</label></span></td>
</tr>
<tr>
<td><span id="HDIThirdPartyOptin" style="display: inline;"><input id="body_1_CreateUserForm_ctl00_HDIComplianceQuestions_2" type="checkbox" name="body_1$CreateUserForm$ctl00$HDIComplianceQuestions$2"
value="Yes, I'd like to receive messages from other Informa Tech brands regarding products and services."><label for="body_1_CreateUserForm_ctl00_HDIComplianceQuestions_2">Yes, I'd like to receive messages from other
Informa Tech brands regarding products and services.</label></span></td>
</tr>
</tbody>
</table>
</div>
</fieldset>
<br>
<div class="actions">
<a id="body_1_CreateUserForm_ctl00_CreateAccount" class="btn" href="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("body_1$CreateUserForm$ctl00$CreateAccount", "", true, "", "", false, true))">Create Account</a>
</div>
</span>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- START FOOTER -->
<noindex>
<script src="/js/HDICorp/footer.js"></script>
<footer id="informa-footer">
<div class="section-teal local">
<div class="container">
<div class="row">
<div class="col-12 col-sm-3">
<ul> Discover More From Informa Tech <li><a href="https://www.thinkhdi.com" target="" alt="HDI" title="HDI">HDI</a></li>
<li><a href="https://www.informationweek.com/" target="" alt="InformationWeek" title="InformationWeek">InformationWeek</a></li>
<li><a href="https://www.nojitter.com/" target="" alt="No Jitter" title="No Jitter">No Jitter</a></li>
</ul>
</div>
<div class="col-12 col-sm-2">
<ul>
<li><a href="https://www.icmi.com" target="" alt="ICMI" title="ICMI">ICMI</a></li>
<li><a href="https://www.interop.com" target="" alt="Interop" title="Interop">Interop</a></li>
<li><a href="https://omdia.tech.informa.com/" target="" alt="Omdia" title="Omdia">Omdia</a></li>
</ul>
</div>
<div class="col-12 col-sm-3">
<ul> Working With Us <li><a href="https://www.thinkhdi.com/about.aspx" target="" alt="About Us" title="About Us">About Us</a></li>
<li><a href="https://www.thinkhdi.com/about/contact" target="" alt="Contact Us" title="Contact Us">Contact Us</a></li>
<li><a href="/about/Partner-With-Us" target="" alt="Advertise" title="Advertise">Advertise</a></li>
<li><a href="https://connect.thinkhdi.com/home" target="" alt="HDI Connect" title="HDI Connect">HDI Connect</a></li>
</ul>
</div>
<div class="col-12 col-sm-4 footer-left-border">
<ul class="social"> Follow HDI on Social <li><a href="https://www.facebook.com/ThinkHDI" target="" alt="" title=""><img src="/~/media/Common/facebook" alt="" title=""></a></li>
<li><a href="https://twitter.com/thinkhdi" target="" alt="" title=""><img src="/~/media/Common/twitter" alt="" title=""></a></li>
<li><a href="http://www.linkedin.com/company/hdi" target="" alt="" title=""><img src="/~/media/Common/linkedin" alt="" title=""></a></li>
</ul>
</div>
</div>
</div>
</div>
<div class="section-informa">
<div class="container">
<div class="row justify-content-between">
<div class="col-12 col-sm-2">
<a href="https://tech.informa.com"><img src="/~/media/Global/Images/Footer/informa_footer"></a>
</div>
<div class="col-12 col-sm-6">
<div class="terms">
<a title="Home" href="https://tech.informa.com" target="_self">Home</a>
<a title="Cookie Policy" href="https://tech.informa.com/cookie-policy" target="_self">Cookies</a>
<a title="Privacy Statement" href="https://informa.com/privacy-policy/" target="_self">Privacy</a>
<a title="Terms" href="https://tech.informa.com/terms-and-conditions/" target="_self">Terms</a>
</div>
</div>
</div>
<hr>
<div class="row justify-content-end">
<div class="col-8">
<div class="copyright">Copyright © <script type="text/javascript">
document.write(new Date().getFullYear())
</script>2022 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and head office is 5 Howick Place, London, SW1P 1WG.</div>
</div>
</div>
</div>
</div>
</footer>
</noindex>
<!--this is for add to cart -->
<div id="lightbox" class="simple_overlay">
<div class="lightboxBody">
</div>
<div class="lightboxSpinner">
</div>
</div>
<!--Adobe Analytics footer entry-->
<script src="https://twimgs.com/custom/library.gtecevent.com/assets/tech_thinkhdi_app_measurement.js?ormzkk" type="text/javascript"></script>
<script language="JavaScript" type="text/javascript">
s.t();
</script>
<!--End Analytics-->
<script type="text/javascript">
//<![CDATA[
function addClickFunction(id) {
{
var b = document.getElementById(id);
if (b && typeof(b.click) == 'undefined') b.click = function() {
{
var result = true;
if (b.onclick) result = b.onclick();
if (typeof(result) == 'undefined' || result) {
{
eval(b.getAttribute('href'));
}
}
}
}
}
};
addClickFunction('ctl14_ctl00_UserIsAuthenticated1_NextGenLoginForm_ctl00_MainMenuLoginButton'); //]]>
</script>
</form>
<form action="" onsubmit="LO.submit_chat(); return false;">
<div id="lo_chat_input" style="position:relative; width: 100%; ">
<div class="lo-fx-hr" style="height:0px; margin-bottom:0px; margin-top:0px; width:100%; border-top:1px solid #000000;border-bottom:1px solid #4f4f4f"></div>
<div style="padding:10px;"><label for="lo_chat_textarea" style="display:none">Chat Input Box</label><textarea id="lo_chat_textarea" disabled="disabled" rows="2"
style="color: black; background-color: rgb(255, 255, 255); border-radius: 5px; padding: 7px; height: auto; width: 100%; font-family: sans-serif; text-transform: none; resize: none;" dir="null" data-last-scroll-height="0"></textarea></div>
<div id="lo_chat_sound_holder" style="position:absolute; right:0px; top:-25px; width:100%;">
<div style="cursor: pointer; float:right; opacity:0.6; padding-right:10px; height:16px;" id="lo_chat_sound"><img alt="Click to mute chat sounds" src="https://d10lpsik1i8c69.cloudfront.net/graphics/sound-on-white.png"></div>
<div id="lo_chat_status" style="padding-left:10px; font-size:11px; color:#6d6d6d"></div>
<div style="clear:both;"></div>
</div>
</div>
</form>
Text Content
LOGIN Sign In Sign in for access to more! Forgot password? Create a free account SUBSCRIBE JOIN HDI CONNECT Toggle navigation * Events * Conferences * Service Management World * SupportWorld Live * Webinars * Certification & Training * Course Calendar * Course Catalog * Download Training Catalog * HDI Certification * Certification Testing * HDI Team Certified Awards * Certified Instructor Program * Student & Instructor Resources * Instructor Resources * Student Resources * Learning Center Login * Contact Us * Consulting & Services * Consulting Services * HealthCheck * Service Management Consulting * Support Center Certification * Best Practices Assessment * Customer Satisfaction Index * Contact Us * Resources * SupportWorld * Support Center * Desktop Support * Service Management * Customer Experience * Workforce Enablement * Metrics * Technology * Infographics * Webinars * Community * Join the Community * Local Chapters * HDI Awards * Who We Are * Support Center * Service Management * Strategic Advisory Board * Press Room * Contact Us * Partner With Us Advertisement CREATE AN ACCOUNT Join the #1 Community For Service and Support Professionals...It's FREE! You're just moments away from free, premium access to the service and support industry's top professional community. Come for the Content. HDI community membership is your gateway to a world of resources and people that are driving every aspect of our industry forward. Join now and we'll send you regular trend reports, research-based data studies, and extensive quarterly guides on the practices and salaries common throughout the service and support profession. Stay for the networking. You’ll also gain unlimited access to HDI Connect, an online global hub that brings together thousands of your peers to discuss common challenges and share proven solutions and best practices. Meet local service management + support pros. And if all that wasn’t enough, we’ll hook you up with your HDI local chapter where you can participate in live networking events with service and support professionals in your area! Sign up is quick, easy, and free. You in? Bold fields are required First name * Last name * Company * Email * * Your email address will not be visible to others. What is your job function? Customer Support (Analyst, Technician, Representative) Executive Management (CEO, President, Owner) IT/Technical Executive (CIO, CTO) Mid-Level Management (Manager) Supervisor (Team Lead) Senior Management (VP, Director) Specialist Manager (Knowledge, Project, Workforce, etc.) Other Vendor * What is your job title? * What best describes you? Consultant Not currently affiliated with any organization Outsourced or Managed Service Provider Practitioner: External Service/Support (Customer-Facing) Practitioner: Internal + External Service/Support Practitioner: Internal Service/Support Vendor/Solution Provider Other * User Name * * This name is displayed on your public profile page and when you leave comments on HDIConnect. Password * ! Your password must be between 6-18 characters long with at least one of each of the following: a number, a lowercase letter, an uppercase letter, and a special character. Country United States of America Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua & Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahama Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Republic of the Congo Democratic Republic of the Congo Cook Islands Costa Rica Côte D'ivoire (Ivory Coast) Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France France, Metropolitan French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Heard & McDonald Islands Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Islamic Republic of Iran Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macau Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova, Republic of Monaco Mongolia Monserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Réunion Romania Russian Federation Rwanda Saint Lucia Samoa San Marino Sao Tome & Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands Spain Sri Lanka St. Helena St. Kitts and Nevis St. Pierre & Miquelon St. Vincent & the Grenadines Sudan Suriname Svalbard & Jan Mayen Islands Swaziland Sweden Switzerland Syrian Arab Republic Taiwan, Province of China Tajikistan Tanzania, United Republic of Thailand Togo Tokelau Tonga Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom (Great Britain) United States Minor Outlying Islands United States Virgin Islands Unknown or unspecified country Uruguay Uzbekistan Vanuatu Vatican City State (Holy See) Venezuela Viet Nam Wallis & Futuna Islands Western Sahara Yemen Yugoslavia Zaire Zambia Zimbabwe * Subscriptions BECOME AN HDI COMMUNITY MEMBER Access HDIConnect, the online community for thousands of service and support pros. You can ask questions, share ideas, recruit team members and learn more about your peers’ wins and best practices. HDI CONFERENCES & EVENTS Be the first to learn about HDI’s legendary events featuring dynamic keynotes, best practice content, innovative solutions, and unmatched networking. HDI CERTIFICATION & TRAINING In today’s every changing world, it is imperative that you invest in you and your team’s skills and competencies. Receive weekly reviews of HDI certification and training offerings – including discounts! HDI INDUSTRY RESOURCES & RESEARCH This subscription gives you exclusive access to the latest and greatest research reports, webinars, news from inside the HDI member community, and more! HDI SUPPORTWORLD Leading the field with innovative content from experts around the globe, exclusive research, and strategies for all segments of the industry, HDI's SupportWorld is your essential guide for staying ‘in the know’ and helps you become the expert your support center needs. HDI VIRTUAL EVENTS Receive program updates and registration information about upcoming virtual events and programs. HDI UNSUBSCRIBE Unsubscribe from all of the above lists. Agreements and Options Yes, I'd like to receive messages from Informa Tech about its events and products Yes, I'd like to receive messages from other Informa Tech brands regarding products and services. Yes, I'd like to receive messages from other Informa Tech brands regarding products and services. Create Account Discover More From Informa Tech * HDI * InformationWeek * No Jitter * ICMI * Interop * Omdia Working With Us * About Us * Contact Us * Advertise * HDI Connect Follow HDI on Social * * * Home Cookies Privacy Terms -------------------------------------------------------------------------------- Copyright © 2022 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and head office is 5 Howick Place, London, SW1P 1WG. Live Chat is Online Chatting 0 × – undefined Chat Input Box Chat Powered by